True In-Flight Broadband Is Now a Reality

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True In-Flight Broadband Is Now a Reality CCMA & AIRCRAFT MRO YEARBOOK 2017 Index 06 ABOUT • About ALTA & ALTA’s Executive Committee • Technical Maintenance and Procurement Committee 09 THE REGION IN NUMBERS • Economic Snapshot • Traffic: Passenger Numbers and Growth • Air Transport in Latin America and Caribbean Snapshot • Mexico Air Travel Industry Snapshot • ALTA Airlines Members Fleet 31 INDUSTRY INSIGHTS REPORT • Avianca Brasil - A Bright Spot in Brazilian Aviation • A New Golden Age of Aircraft Cabin Interiors • Creating New Value by Integrating Revenue Management and Frequent Flyer Programs • Viva la Low Cost Carrier Revolución? Not quite yet 47 CCMA & AIRCRAFT MRO CONFERENCE 2016 51 PARTICIPATING AIRLINES 71 EXHIBITORS & TABLE TOPS 103 PARTICIPATING DELEGATES 117 SPONSORS • Prime Sponsors • Sponsors 6 Welcome Welcome to ALTA’s 2017 CCMA & Aircraft MRO Conference, the largest commercial aviation event in the Latin America and Caribbean region. This year, as a result of improvements we have made to the conference agenda, we are delightful to welcome over 100 airline participants. We invite you to take advantage of the many networking opportunities available between suppliers and airline representatives during the conference. In addition, this year’s agenda features even more panel discussions and interactive presentations in order to facilitate the exchange of ideas and trends, debate issues and challenges, and gather knowledge during this three-day experience. Thank you to our numerous sponsors, exhibitors, and table top participants for your support in making this conference a success year after year. I would also like to take this opportunity to introduce ALTA’s 2017 expanded CCMA & Aircraft MRO Yearbook, which we have enhanced this year to include useful information about the industry in our region. Over the last year, we have all continued to collaborate with industry partners, governments, and the communities we serve in promoting a safer, more efficient and environmentally friendly air transport industry in the region. Aviation is a vital engine spurring social and economic connectivity and prosperity throughout the Latin America and Caribbean region. From tourism, transportation of cargo and humanitarian aid to job and business creation and expansion, the aviation industry drives substantial social and economic development of our communities well beyond flying from point A to point B. In 2016, Latin America and Caribbean airlines: • Transported 263 million passengers • Operated more than 2 million flights • Increased their fleet to more than 2,000 aircraft • Started services on 60 new routes • Contributed to job creation by other industries Despite the challenging economic environment in the region, during the last 10 years the Latin America and Caribbean air transport industry has continued to thrive. We have experienced sustained growth, including the doubling of passenger traffic and aircraft fleet. And we stand firm in estimating that, even with Brazil’s current dip, we are on track to once again double the number of passengers and aircraft over the next 10 to 15 years. This expansion will create even more jobs, further economic development, and opportunities for all. Thank you for joining us. On behalf of the ALTA team, I welcome you and invite you to let us know if there is anything we can do to make your participation at this conference more enjoyable and productive. Enjoy your experience at the 2017 ALTA CCMA & Aircraft MRO Conference! Warm regards, Eduardo Iglesias ALTA Executive Director YEARBOOK 2017 7 ABOUT ABOUT ALTA ALTA (Latin American and Caribbean Air Transport Association) is a private, non-profit organization that coordinates the collaborative efforts of its members in order to facilitate the development of safer, more efficient and environmentally friendly air transport in the Latin America and Caribbean region for the mutual benefit of the association’s members, their customers and the industry. FULL MEMBERS: Aerolíneas Argentinas | Aeromar | Aeromexico | Aeromexico Connect | Avianca | Bahamasair | BoA – Boliviana de Aviación | Caribbean Airlines | Copa Airlines | Copa Airlines Colombia | Cubana de Aviación, S.A. | InselAir | LATAM Airlines | LATAM Cargo | LIAT | Sky Airline | Surinam Airways | TAME | Volaris ASSOCIATE MEMBERS: Air Canada | Air Europa | Air Transat | Delta Air Lines | Iberia | jetBlue Airways | Omni Air International | TAP Portugal | Turkish Airlines | United Airlines | UPS AFFILIATE MEMBERS: AerCap Aviation Solutions | Airbus | Air France Industries KLM Engineering & Maintenance | Air Lease Corp. | Amadeus | APG Network | Ascend | ATR | Boeing | Bombardier | CFM | Chubb | Coopesa | Embraer | Flight Global | GE Aviation | Gogo | Hahn Air | HEICO | Holland & Knight | ICF International | Intercargo S.A.C. | Kellstrom Materials | Lufthansa Systems | Lufthansa Technik | MERCATOR | Mexicana MRO | Mitsubishi Aircraft Corporation | MTU Maintenance | OAG | Panasonic | Planet Ife | Pratt & Whitney | Rockwell Collins | Rolls-Royce | SABRE Airline Solutions | Safran | Satair Group | Seabury | Snecma | SITA | Superjet International | UATP | Wencor Group | Willis Lease | Willis Tower Watson | World Fuel Services ALTA’s EXECUTIVE PRESIDENT COMMITTEE LATAM Airlines Group CEO Enrique Cueto VICE PRESIDENTS EXECUTIVE DIRECTOR Eduardo J. Andrés Conesa Hernán Rincón Pedro Heilbron Iglesias Grupo Aeroméxico CEO Avianca Holdings Chairman Copa Airlines CEO ALTA Executive Director 8 ABOUT TECHNICAL MAINTENANCE AND PROCUREMENT COMMITTEE This committee works to promote the exchange of knowledge contracts, and cost saving aspects related to the airlines’ and experiences, with the end goal of studying, planning fleets. Both groups are working together on various cost- and exchanging methods and services related to aircraft saving projects. ALTA Aircraft Parts Solutions (AAPS) is a maintenance and the integrated administration of aeronautical unique facilitating service provided by ALTA exclusively to its materials in order to streamline their deliveries and improve members designed to meet the growing needs and changes the processes of acquisition of parts with suppliers. of the aircraft parts segment of the aviation industry. This system is overseen by this committee. The Committee oversees the Fleet Management Working Group whose goal is to target and solve operational, EXECUTIVE DIRECTOR YEARBOOK 2017 9 SPONSORS FACTORY NEW AOG SERVICE AVAILABLE 24/7 NO MINIMUM ORDER QUANTITY VAD www.aircostcontrol.com FULL TRACEABILITY TECHNICAL SUPPORT CCMA & AIRCRAFT MRO YEARBOOK 2017 THE REGION IN NUMBERS ECONOMIC SNAPSHOT THE REGION IN NUMBERS THE REGION 2016 was yet another difficult year for the world economy. consecutive year of negative growth. This weakness was due Overall, global GDP grew at an estimated 2.3% according to to the combined effects of low commodity prices and domestic the World Bank, 0.4 percentage points lower than in 2015, economic challenges in large economies like Brazil, Argentina making it the year with the lowest economic growth since the and Venezuela. In South America (where a large number of 2009 global financial crisis. countries are commodity exporters) GDP growth contracted 2.8%. Growth in Mexico and Central America slowed to 2.3%, Growth in emerging markets and developing economies while growth in the Caribbean decelerated to 3.2%. Lightening declined for the sixth consecutive year, while advanced these headwinds, commodity prices stabilized during the last economies experienced a decline of 0.5 percentage points quarter of 2016 and are projected to increase moderately compared to 2015. According to World Bank estimations, during 2017 - 2019, providing support for commodity-exporting economic output in Latin America and the Caribbean is developing economies. estimated to have contracted 1.4% in 2016, the second Year-Over-Year GDP Growth Source: IMF, World Bank 10 TOURISM International tourist arrivals increased by 3.9% in 2016 Latin America & Caribbean IN NUMBERS THE REGION recording a total of 1,235 million tourists. The Asia Pacific region lead growth globally, with international tourist arrivals International Tourist Arrivals growing by 8%, whereas tourist arrivals in the Middle East experienced a decline of 4%. The WTTC estimates that the total contribution of travel and tourism to global GDP in 2016 was USD $7,420.5 billion (9.8% of total GDP) and tourism supported around 289.8 million jobs in 2016. International tourist arrivals in Latin America and the Caribbean increased by 6.8% in 2016 over 2015, reaching 103.7 million tourists. Travel and tourism contributed USD $370.7 billion to the Latin America and Caribbean GDP in 2016 (9.1% of total GDP), and supported approximately 16.7 million jobs. The Caribbean region is the region in the world in which travel and tourism contributes the most to GDP; likewise it is the most dependent region in the world in terms of Source: UNWTO travel and tourism contribution to total employment. Travel and Tourism Total Contribution to GDP and Employment Source: WTTC YEARBOOK 2017 11 TRAFFIC: PASSENGER NUMBERS AND GROWTH THE REGION IN NUMBERS THE REGION The global airline industry experienced strong growth in 2016. (where the economy continued its slowdown contracting 3.4% A total of 3.7 billion passengers flew worldwide, 6% more than during 2016 according to IMF estimates) passenger traffic the previous year. Measured in revenue passenger kilometers grew 7.3% from the previous year. The number of passengers (RPK), global traffic demand increased by 6.3%, supported carried
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