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Powering Global Connections Powering global connections CORPORATE OVERVIEW Updated 7/2021 Our mission FedEx Corporation will produce superior financial returns for its shareowners by providing high-value-added logistics, transportation, and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its team members, partners, and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards. 2 Strength in numbers 684 >220 >600M >28 ~570K >5K >19M >200K Aircraft Countries and Daily tracking Global data Team members Operating Shipments per Motorized vehicles territories requests centers facilities business day served (avg. daily vol.) 3 We connect people and possibilities around the world. 5 4 1973 1977 1981 1989 1994 FedEx begins FedEx successfully lobbies FedEx opens FedEx acquires FedEx launches fedex.com andoffers operations for unrestricted routes SuperHub inMemphis FlyingTigers first package-statustracking 1998 2004 2013 2014 2016 FedEx acquires Caliber FedEx acquires Kinko’s and FedEx launches FedEx FedEx acquires Bongo FedEx acquiresTNT Express System, Inc. Parcel Direct DeliveryManager® International and GENCO 5 We deliver the best service and value possible by: • Competing collectively • Operating collaboratively • Innovating digitally 6 Our leadership Frederick W. Smith Raj Subramaniam Mike Lenz Jill Brannon Chairman and CEO President and COO EVP, CFO EVP, Chief Sales Officer FedEx Corporation FedEx Corporation FedEx Corporation FedEx Corporation Robert B. Carter Mark R. Allen Judith H. Edge Udo Lange EVP, CIO EVP, General Counsel CVP, Human Resources President and CEO FedEx Corporation and Secretary FedEx Corporation FedEx Logistics FedEx Corporation Donald F. Colleran Executive Vice President, Chief Sales Officer Don Colleran is executive vice president and chief sales officer of Global Sales & Solutions. He leads a global organization of John A. Smith approximatelyLance 15,000 teamMoll members responsible for more Don Colleran Sev McMurtry than $50 billion in worldwide revenue across multiple FedEx operatingPresident companies. His organization and ownsCEO the customer President and CEO CVP, Operations and President and CEO experience from end to end, from the trusted and strategic businessFedEx consultants Freightto teams who develop and deliver back- FedEx Express Service Support FedEx Ground end systems, tools, and integrated digital shipping platforms to manage the ongoing customer relationship. Global Sales & FedEx Corporation Solutions teams execute on the FedEx growth strategy and help customers grow their businesses through unique selling solutions, and by providing opportunities to reach new markets, eliminate trade barriers, and expand their businesses globally. Colleran is a member of the Strategic Management Committee, which plans and executes the corporation’s strategic business activities. Colleran became executive vice president of Global Sales & Solutions in July 2006. He began his FedEx career in 1989 as an Brie Carere internationalBrian sales manager Philips in Philadelphia. In 1992, he moved Richard W. Smith to Tokyo and began a 12-year global career in international sales EVP, Chief Marketing and and operationsPresident management. andWhile in Tokyo,CEO Colleran became Regional President of The managing director of sales, North Pacific Region, and in 1997 was namedFedEx vice president, Office sales, for the Asia Pacific region, Americas and EVP, Global Communications Officer headquartered in Hong Kong. In 2000, Colleran was promoted to president, FedEx Canada, and remained in that capacity FedEx Corporation for three years before being named senior vice president, Support international sales, and moving to Memphis. FedEx Express A native of Massachusetts, Colleran earned a bachelor’s degree in business administration from the University of New Hampshire. He is a member of the University of Tennessee 7 Health Science Center Advisory Board, American Chamber of Commerce, and US-ASEAN Business Council. He is also recognized as one of the Irish America Business 100. © 2017 FedEx. All rights reserved. 1/2017 Our portfolio of services The largest express Cost-effective Priority and economy transportation company business and residential less-than-truckload (LTL) in the world. package shipping. freight shipping. Marketing, sales, IT Global transportation, supply Print and copy services, and customer service chain, trade/customs and shipping pickup and solutions for customers. e-commerce solutions. delivery, and same-day courier service. 8 FedEx Express Global Network Our 13 hubs connect 220+ countries and territories and more than 99% of the world’s GDP. Air Routes (includes FedEx Express & interline routes) Major Hub Locations 9 FedEx Express connects the world with time-definite air- ground services. The world’s largest cargo airline and express transportation company covers every U.S. street address and services more than 220 countries and territories. Our global network provides time-sensitive, air- ground express service through more than 650 airports worldwide. >650 >285K 684 Airports Team members Aircraft* > 87K >6.5M >29M Motorized vehicles Packages moved Pounds of freight (Avg. daily vol.**) moved (Avg. daily vol.**) Numbers include TNT Networks *Gross available aircraft includes parked **Avg. Daily Vol. information for fiscal 2021 10 FedEx Ground offers fast, economical delivery in the U.S. and Canada and is faster to more locations than UPS Ground in the U.S. ~625 >185K 40 Facilities Team members Hubs > 95K >12M Motorized vehicles Packages moved (Avg. daily vol.*) *Avg. Daily Vol. information for fiscal 2021 11 FedEx Freight simplifies LTL shipping in the U.S., Canada, Mexico, Puerto Rico and U.S. Virgin Islands. ~390 >44K Service centers Team members > 25K >105K Motorized vehicles Shipments (Avg. daily vol.*) *Avg. Daily Vol. information for fiscal 2021 12 FedEx Services team members coordinate sales, marketing, communications, information technology and customer service support for the FedEx global brand. >15K Team members Innovative solutions • FedEx Delivery Manager® • SenseAware®, a FedEx innovation 13 FedEx Logistics connects supply chains globally through a logistics solutions organization. • Air and Ocean Cargo Networks • Customs Brokerage and Trade Solutions • Supply Chain Services 297 ~20K Facilities Team members 31 ~5.5M Countries and Customs brokerage territories with on- transactions site locations annually in North America 14 FedEx Office makes shipping and printing convenient. Offering FedEx SameDay® City service to: ~2,200 34 Locations Markets with >12.5K ~900 Team members in the U.S. Vehicles Services provided • Pack and ship • Copy and print • Large-format printing • Signs and graphics 15 FedEx and e-commerce E-commerce is a fundamental part of retailing today and has profoundly changed how consumers make purchases. We continue to expand our convenience network and explore innovative alternatives to help customers deliver. Our services go beyond shipping • Seamless online shopping experience with ShopRunner • Website and marketplace integration • Flexible delivery options • FedEx Extra Hours at eligible retailers • Customized, reliable packaging • Simplified returns • E-commerce education and marketing tools • Access to international markets • E-commerce fulfillment 16 Our retail footprint We offer a range of options from full-service printing and shipping to pack, ship and hold services, to quick drop-off points. Our more than 60,000 locations for U.S. consumers include • FedEx drop-off and pickup available in 18,000 locations including Walgreens, Dollar General, and Albertsons. • FedEx ShipSite at Office Depot OfficeMax locations • FedEx Ship Center® and FedEx Authorized ShipCenter ® locations • 32,500 FedEx® Drop Box locations • FedEx Office locations in Walmart stores 17 The next wave of technology & innovation • Robotics • Blockchain • Drones • Automation • Multi-year collaboration with Microsoft 18 Priority Earth Our most important delivery yet is to the address we all share As a company that connects 99% of the world’s GDP, we’re taking bold steps to help the only home—and place of business—we’ve got. We’re working to deliver a more sustainable future. Priority Earth is our initiative to get there and includes a goal of carbon neutral operations by 2040. We’re designating more than $2 billion of initial investment in vehicle electrification, sustainable practices, and carbon sequestration. This is our most important delivery yet because it’s to the address we all share. Learn more at fedex.com/sustainability 19 “We have a responsibility to take bold action in addressing climate challenges. This goal builds on our longstanding commitment to Sustainability sustainability throughout our operations, while at the same time investing in long-term, transformational solutions for FedEx and our entire industry.” - Chairman and CEO Fred Smith Key steps toward reaching the carbon neutral by 2040 goal include: Vehicle Electrification Sustainable Customer Sustainable Fuels Solutions Fuel Conservation and Efficient Facilities Natural Carbon Aircraft Modernization Sequestration 20 FedEx Cares – Our commitment to make the world a better place • GOAL: Positively impact 50 million people around the world by our 50th anniversary in April 2023
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