MY PASSPORT™ SSD Portable Hard Drive User Manual Accessing Online Support Visit Our Product Support Website at and Choose from These Topics
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MY PASSPORT™ SSD Portable Hard Drive User Manual Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: ▪ Downloads — Download software and updates for your WD product ▪ Registration — Register your WD product to get the latest updates and special offers at http://register.wdc.com. You can also register using WD Discovery software. ▪ Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery information ▪ Knowledge Base — Search by keyword, phrase, or Answer ID ▪ Installation — Get online installation help for your WD product or software ▪ WD Community — Share your thoughts and connect with other WD users at http://community.wdc.com Table of Contents _________ Accessing Online Support.................................................................................ii _________ 1 About Your WD Drive.................................................................................... 1 Features.............................................................................................................................1 Kit Contents......................................................................................................................2 Optional Accessories.......................................................................................................2 Operating System Compatibility....................................................................................2 Disk Drive Format............................................................................................................. 3 Physical Description.........................................................................................................3 USB 3.1 Type-C Interface.................................................................................................... 3 Registering Your Drive.....................................................................................................3 Handling Precautions.......................................................................................................3 _________ 2 Connecting the Drive and Getting Started.................................................5 Connecting the Drive...................................................................................................... 5 Getting Started with the WD Software......................................................................... 5 _________ 3 Backing Up Files.............................................................................................7 How the Backup Function Works...................................................................................7 Backing Up Files...............................................................................................................8 _________ 4 Restoring Files..............................................................................................11 How the Restore Function Works.................................................................................11 Restoring Files................................................................................................................ 11 _________ 5 Locking and Unlocking the Drive............................................................... 13 Password Protecting the Drive..................................................................................... 13 Unlocking the Drive........................................................................................................14 With the WD Security or WD Drive Utilities Software...................................................14 With the WD Drive Unlock Utility.................................................................................... 15 Changing Your Password.............................................................................................. 15 Turning Off the Drive Lock Feature...............................................................................16 My Passport SSD i User Manual _________ 6 Managing and Customizing the Drive........................................................ 17 Checking Drive Health................................................................................................... 17 Safely Disconnecting the Drive ....................................................................................18 Erasing the Drive............................................................................................................ 18 Using the Drive Erase Function........................................................................................ 18 Using Five Invalid Passwords............................................................................................ 19 Registering the Drive.................................................................................................... 20 Restoring the WD Software..........................................................................................20 _________ 7 Managing and Customizing the Software..................................................21 Con®guring Your Cloud Service Account....................................................................21 Uninstalling the WD Software.......................................................................................22 _________ 8 WD Discovery.............................................................................................. 23 Installing WD Discovery................................................................................................ 23 Using WD Discovery...................................................................................................... 24 Devices Tab.................................................................................................................... 24 Apps Tab.........................................................................................................................24 Available Apps................................................................................................................24 _________ 9 Using the Drive with a Mac Computer...................................................... 26 Reformatting the Drive.................................................................................................. 26 Restoring the WD Software.......................................................................................... 26 _________ 10 Troubleshooting........................................................................................ 27 Installing, Partitioning, and Formatting the Drive....................................................... 27 Frequently Asked Questions......................................................................................... 27 _________ 11 Compliance and Warranty Information................................................... 29 Regulatory Compliance.................................................................................................29 FCC Class B Information................................................................................................... 29 ICES-003/NMB-003 Statement....................................................................................... 29 CE Compliance For Europe.............................................................................................. 29 Environmental Compliance (China)..............................................................................30 Warranty Information.................................................................................................... 30 Obtaining Service..............................................................................................................30 Limited Warranty.............................................................................................................. 30 My Passport SSD ii User Manual Australia/New Zealand..................................................................................................... 31 Warranty............................................................................................................................ 32 Obtaining Service.............................................................................................................. 33 My Passport SSD iii User Manual About Your WD Drive 1 About Your WD Drive Welcome to your My Passport™ SSD portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local and cloud backup, and password protection to help protect your ®les from unauthorized use. This introductory chapter includes the following topics: Features Kit Contents Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features With a compact design, high capacity, and your choice of local or cloud backup, your My Passport SSD drive ®ts perfectly into the busy life of anyone with an on- the-go digital life. Back Up Automatically — The My Passport SSD drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. You can set it to run automatically to your schedule. Just pick the time and frequency to back up important ®les from your system onto your My Passport SSD drive. Password Protection — The WD Security™ software helps keep your content private and safe. Just activate password protection and set your own personalized password. Reimagined Design — The bold, vibrant design of the My Passport SSD drive is sure