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Engineering and Commercial Infrastructure Engineering and Commercial Infrastructure - Water Services Monthly Review August 2020 Engineering & Commercial Infrastructure - Water Services Monthly Review > August 2020 1 OVERVIEW ............................................................................................................................... 3 SAFETY .................................................................................................................................. 4 1.1. Incident Statistics ......................................................................................................... 4 1.2. Lost Time Injuries ......................................................................................................... 4 FINANCE ................................................................................................................................ 6 2.1. Water and Wastewater Financial Fund Report ............................................................ 6 2.2. Operating Result for Water and Sewerage Fund ......................................................... 7 CUSTOMER SERVICES ..................................................................................................... 7 3.1. Work Requests Received............................................................................................. 7 3.2. Work Orders Completed .............................................................................................. 8 3.3. Water Requests Closed ............................................................................................... 8 3.4. Works Completed by Asset Type ................................................................................. 9 3.5. Estimated Works .......................................................................................................... 9 3.6. Plumbing Applications ................................................................................................ 10 3.7. Trade Waste Approvals .............................................................................................. 11 3.8. Annual Trade Waste Activity ...................................................................................... 11 3.9. Scientific and Analytical Services ............................................................................... 12 3.10. Leak Detection Notifications....................................................................................... 12 3.11. Current and Ceased Leaks ........................................................................................ 14 3.12. Myh2o Registrations .................................................................................................. 14 3.13. Community Engagement - Media and Customer Survey Results .............................. 14 3.14. Facebook Feedback................................................................................................... 15 ASSET MANAGEMENT .................................................................................................... 16 4.1. Surface Water Raw Water Storage Capacities .......................................................... 16 4.2. Annual Water Consumption vs Allocation by Source ................................................. 17 4.3. Water Consumption by Locality – Residential Customers Only ................................. 17 REGULATORY COMPLIANCE ....................................................................................... 18 5.1. Drinking Water Compliance ....................................................................................... 18 5.2. Wastewater Compliance ............................................................................................ 19 5.3. Regulator Reporting ................................................................................................... 20 5.4. Backflow Prevention Device Register ........................................................................ 21 Page 2 Engineering & Commercial Infrastructure - Water Services Monthly Review > August 2020 OVERVIEW This report is for Water Services activities for the period of 1 – 31 August 2020. Significant items in this period include: No Lost Time Injuries were recorded for the month of August 2020. Two incidents were recorded for the month. The Water Services Programs continue to perform well in safety. Middle Creek, Mirani Weir, Marian Weir and Dumbleton Weir are all at or above 100% capacity at present Water usage per residential property in Marian/Mirani continues to increase compared to Mackay and Sarina. This is associated with increased outdoor usage. Water meter reading have commenced for the last water reading period. Residents are encouraged to sign up to myh2o so their usage can be monitored in the next billing period (Sept to March) which is traditionally the higher usage period. There were 780 leak notifications issued during August 2020 97% of Work Orders were completed within the allocated time for July 2020 (recorded one month in arrears) which is above the target KPI of 90% August saw a large increase in the number of work estimates processed with 79 being completed Two MRC employees were announced as award recipients for: Operator of the Year – Treatment Plant Operations Water and Sewer and All Rounder – Water Industry Operating and Maintaining Water Assets. The announcement was made on 19 August 2020 at the Water Industry Operators Association of Australia (WIOA) 2020 Queensland Operator of the Year Awards. The Water Industry Worker (WIW) Program has been nominated as a State Finalist in the Queensland Training Awards in the Premier Industry Collaboration Award Category Director Engineering & Commercial Infrastructure Page 3 Engineering & Commercial Infrastructure - Water Services Monthly Review > August 2020 SAFETY 1.1. Incident Statistics The incident statistic details a summary of the Water Services safety incident performance. Water Services aspires to achieve zero harm with a stretch target of zero injuries. 7 6 5 4 3 Number of Incidents 2 1 0 Total Incidents Lost Time Injuries Total Recordable Injuries All Injuries August 2020 Summary: No of Incidents Mechanism of injury Injury Type 1 Muscular Stress Non-Treatment Injury 1 Vehicle Incident Asset Damage 1 Vehicle Incident - Contractor Asset Damage 1.2. Lost Time Injuries Water Services aspires to achieve zero Lost Time Injuries by improving safety performance by developing a proactive safety culture and implementing best practice safety management across all business areas. August 2020 Summary: 2016-17 2017-18 2018-19 2019-20 2020-21 Days Days Days Days Days Department LTI Lost LTI Lost LTI Lost LTI Lost LTI Lost Administration 0 0 0 0 0 0 0 0 0 Water & Sewerage Infrastructure Planning 0 0 0 0 0 0 0 0 0 0 Water Network 1 13 2 35 0 0 0 0 0 0 Water Treatment 0 0 0 0 0 0 0 0 0 0 Water Services (Total) 1 13 2 35 0 0 0 0 0 0 Page 4 Engineering & Commercial Infrastructure - Water Services Monthly Review > August 2020 70 4 62 60 3 3 50 3 40 2 30 2 Number of Days Lost 20 1 1 13 10 1 0 0 0 0 0 000 2016‐17 2017‐18 2018‐19 2019‐20 2020‐21 Water Total Days Lost Water Total LTIs No Lost Time Injuries were sustained during August 2020. The Table above shows the Lost Time Injuries recorded over previous years. Page 5 Engineering & Commercial Infrastructure - Water Services Monthly Review > August 2020 FINANCE 2.1. Water and Wastewater Financial Fund Report Financial Performance Report % YTD Variance of YTD Budget Commercial Infrastructure Period Covered: 1 July 2020 to 31 August 2020 YTD Variance favourable of budget YTD Variance unfavourable, between 0% and 5% of YTD Budget YTD Variance unfavourable, more than 5% of YTD Budget Revised YTD YTD YTD YTD Budget Budget Actual Variance % S pe nt Water Fund 6.01 - Commercial Infrastructure Management (14,825,839) (6,310,478) (6,162,412) 148,066 98% Fixed Charge Income and Interest Income over Budget $21,500 and $26,000. Water Sales under Budget $30,000. Wages $15,000 under Budget. Depreciation over Budget $159,000. 6.02 - Water & Sewage Infrastructure Planning 794,502 86,995 73,711 (13,284) 85% Wages under Budget $11,000. 6.04 - Water Networks 7,170,593 1,343,960 1,234,943 (109,018) 92% Recoverable Works and Search Fees over Budget $11,000 and $15,000. Wages and Material and Services are $46,500 and $35,000 under Budget. 6.07 - Water Treatment 5,260,371 938,196 778,888 (159,307) 83% Revenue under Budget $22,000. Wages over Budget $62,000. Materials & Services under Budget $243,000 largely due to $125,000 timing difference in spreading for Sunwater Bulk Water Purchase for Proserpine River & Peter Faust Dam budgeted for but yet to be received. Total Water Fund (1,600,373) (3,941,327) (4,074,871) (133,544) 103% Sewerage Fund 6.01 - Commercial Infrastructure Management (12,424,647) (17,786,026) (17,944,843) (158,816) 101% Rates Revenue and Interest Revenue over Budget $133,500 and $22,000. Wages under Budget $15,500. 6.02 - Water & Sewage Infrastructure Planning 950,562 92,028 83,042 (8,986) 90% 6.04 - Water Networks 5,727,814 738,101 442,312 (295,789) 60% Fees & Charges Revenue over Budget $188,000 due mainly to Trade Waste Licences. Note: Not as many Covid 19 Exemption were applied for as expected. Rates Revenue payments under by $16,500. Wages and Material and Services under Budget $37,000 and $51,000. 6.07 - Water Treatment 6,870,251 1,163,065 937,022 (226,043) 81% Septic Waste and Fees and Charges under Budget $11,000 and $10,000. Material & Services under Budget $236,000 largely due to Services and Sludge Removal under by $56,000
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