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State of Arkansas Office of State Procurement State of Arkansas Office of State Procurement REQUEST FOR PROPOSAL (RFP) For Electronic Health Record & Patient Billing & Accounts Receivable System Solicitation #: SP-18-0034 Electronic Copy of Technical Proposal State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information Table of Contents Template T-1 Executive Summary & Prospective Contractor P. 3 Information…………………………………………....... Template T-2 Prospective Contractor Experience/Reference…….. P. 21 Template T-3 Prospective Contractor Staffing……………………… P. 57 Template T-4 Functional Requirements…………………………….. P. 81 Template T-5 Requirements Approach………………………........... P. 109 Template T-6 Requirement Plans……………………………………. P. 213 Template T-7 RFP Submission Checklist……………...................... P. 253 Supporting Contract and Grant Disclosure and P. 260 Material Certification Form ……………………............. VPAT Form…………………….......................... P. 264 2 State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information Template T-1 Executive Summary and Prospective Contractor Information Response Template RFP #: SP-18-0034 3 State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information Table of Contents 1.0 Proposal Signature Page ........................................................................................ 2.0 Executive Summary ................................................................................................ 3.0 Prospective Contractor Contact Information ........................................................ 3.1 Subcontractor Contact Information (If applicable) ....................................................... 4.0 Minimum Mandatory Qualifications ....................................................................... 4 State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information 1.0 Proposal Signature Page The Prospective Contractor must include the following cover sheet provided in this section 1.0, and an individual authorized to legally bind the Prospective Contractor must sign the Cover Sheet in ink and include it in the Proposal copy labeled “Original Proposal.” Instructions: Provide the following information regarding the person responsible for the completion of the response. This person should also be the person OSP and DHS-ASH will contact for questions and/or clarifications. Type or Print the following information. PROSPECTIVE CONTRACTOR’S INFORMATION Company: Meta Healthcare IT Solutions, LLC. Address: 401 Franklin Avenue, Suite 106 Zip City: Garden City State: NY 11530 Code: Business ☐ Individual ☐ Sole Proprietorship ☐ Public Service Corp : Designation ☒ Partnership ☐ Corporation ☐ Nonprofit ☒ Not Applicable Minority ☐ American Indian ☐ Asian American ☐ Woman Designation: ☐ African American ☐ Hispanic American ☐ Pacific Islander American ☐ Service Disabled Veteran See Minority Business Policy Service Disabled Veteran AR Minority Certification #: Certification #: PROSPECTIVE CONTRACTOR CONTACT INFORMATION Provide contact information to be used for bid solicitation related matters. Contact Salvatore Barcia Title: President & CEO Person: Alternate Phone: 516-488-6189 Phone: Email: [email protected] CONFIRMATION OF REDACTED COPY ☒ YES, a redacted copy of submission documents is enclosed. ☐ NO, a redacted copy of submission documents is not enclosed. I understand a full copy of non-redacted submission documents will be released if requested. Note: If a redacted copy of the submission documents is not provided with Prospective Contractor’s response packet, and neither box is checked, a copy of the non-redacted documents, with the exception of financial data (other than pricing), will be released in response to any request made under the Arkansas Freedom of Information Act (FOIA). See Bid Solicitation for additional information. 5 State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information ILLEGAL IMMIGRANT CONFIRMATION By signing and submitting a response to this Bid Solicitation, a Prospective Contractor agrees and certifies that they do not employ or contract with illegal immigrants. If selected, the Prospective Contractor certifies that they will not employ or contract with illegal immigrants during the aggregate term of a contract. ISRAEL BOYCOTT RESTRICTION CONFIRMATION By checking the box below, a Prospective Contractor agrees and certifies that they do not boycott Israel, and if selected, will not boycott Israel during the aggregate term of the contract. ☒ Prospective Contractor does not and will not boycott Israel. An official authorized to bind the Prospective Contractor to a resultant contract shall sign below. The signature below signifies agreement that any exception that conflicts with a Requirement of this Bid Solicitation will cause the Prospective Contractor’s proposal to be disqualified. Authorized Signature: Title: Use Ink Only. Printed/Typed Name: Date: 6 State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information 2.0 Executive Summary Instructions: Provide a brief (three [3] to five [5] page) summary of the key aspects of the Technical Proposal. The Executive Summary should include an overview of the Prospective Contractor’s qualifications, approach to deliver the system and services described in the RFP, time frame to deliver the system and services, proposed team and advantage of this Proposal to DHS-ASH. Overview Meta is pleased to submit a proposal for an EHR for Arkansas State Hospital in Response to its RFP. Meta currently has our EHR products installed in three state Department of Mental Health System. These include the Commonwealth of Massachusetts, where in addition to our CPOE and eMAR implemented at 9 hospitals, we support medication distribution to over 40 facilities across multiple agencies in the state. The State of Missouri has licensed and implemented all Meta EHR products, including a just completed deployment of our clinical documentation system, Intellidocs. Inpatient behavioral health presents certain challenges that most behavioral health EHR vendors cannot accommodate. While many do a fine job at the requirements to document patient care and progress notes in an ambulatory setting, they do not possess the level of sophistication in their CPOE application to handle complex, closed loop medication safety, integration with laboratory and other ancillary departments. While Meta feels we can successfully use our clinical documentation tools to build a highly specific solution specific to your requirements using our Intelllidocs products, we have chosen to work with a well-regarded behavioral health EHR vendor, Welligent. In addition, we are aware that several years ago, Arkansas State Hospital implemented a best- of-breed pharmacy and eMAR solution that is not certified for meaningful use. While a simplistic interface is possible to send medication orders from Meta’s CPOE to a different pharmacy and eMAR system, we are certain that the results will be far less than satisfactory. The complexity of interface required for orders to be initiated by CPOE but completed in pharmacy, initiated in pharmacy and communicated to CPOE, and all the nuances of order modification and discontinue make such an interface complex. Additionally, orders screened by CPOE should use the very same knowledgebase and program logic to avoid medication errors. A single integrated CPOE, Pharmacy, and eMAR solution also allows for a single, common database, while separate solutions from two different vendors require tedious duplicate file builds and maintenance. It is for this reason that as part of our proposal, Meta proposes that we replace the current Mediware pharmacy and eMAR system. Because this is above the requirement of the RFP, if this option is selected, Meta will charge no more than the current pharmacy and eMAR vendor is charging you. While we estimate this cost to approximately $100,000 per year in maintenance for these two applications, and will include this as optional pricing. 7 State of Arkansas DHS-ASH EHR and Billing System RFP #: SP-18-0034 Template T-1 –Executive Summary and Prospective Contractor Information We are extremely confident that by bringing in a highly qualified partner for some of the detailed documentation requirements and bundling it with our proposal for CPOE, Meta offers the highest quality behavioral health solution available anywhere at any price. Meta’s Qualifications In response to the request for proposal (RFP) issued by the Arkansas State Hospital (ASH), Meta Healthcare IT Solutions, LLC proposes its Computerized Prescriber Order Entry, MetaCare CPOE ™, Electronic Medication Administration Record, MetaCare eMAR™, and Pharmacy Management, MetaCare Enterprise Rx™ applications. Meta’s EHR applications will improve patient care by reducing medication errors by means of sophisticated and highly refined clinical modules. Costs will be contained by helping to identify the least expensive, yet most effective, medications available as well as identifying inefficient workflow practices. Lastly, our EHR will equip the ASH clinical staff with dynamic solutions that help to achieve your mission; providing the highest quality of care
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