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1996 Annual Report

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1996 Annual Report ANZ has branches or representative Limited Zealand Banking Group Australia and New offices in 43 countries: AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED Australia New Zealand Argentina Bahrain Bangladesh Brazil Chile China Cook Islands Fiji France Germany Greece Guernsey Hong Kong India Indonesia 1996 Annual 1996 Annual Report Iran Japan Jersey Jordan Korea Malaysia 1996 Annual Report Mexico Nepal Oman Pakistan Papua New Guinea Philippines Qatar Singapore Solomon Islands Sri Lanka Switzerland Taiwan Thailand Tonga United Arab Emirates United Kingdom United States of America Vanuatu Australia and New Zealand Banking Group Limited ACN 005 357 522 Vietnam Registered Office: Level 2, 100 Queen Street, Melbourne, Victoria 3000, Australia. Western Samoa Telephone: (03) 9273 6141 Facsimile: (03) 9273 6142 Key Dates CONTENTS SHAREHOLDER INFORMATION ANZ at a Glance ......................................................... 2 Dividends Brief overview of the Group, Australia, Books close for The final dividend of 24 cents per share will be paid New Zealand and International operations on 15 January 1997 bringing the full year dividend to Annual General Meeting Final Dividend 42 cents per share. The interim dividend paid in July The Annual General Meeting Chairman’s Report ...................................................... 4 1996 was 50% franked and the final dividend is fully will be held at the Savoy Ballroom, 13 December 1996 “good profit outcome for shareholders” franked at 36% for Australian taxation purposes. Dividends may be paid directly to a bank account in Grand Hyatt Melbourne, Chief Executive Officer’s Review............................ 6 Australia, New Zealand or United Kingdom. 123 Collins Street, Melbourne Annual General “change initiatives are the key task” Shareholders who want their dividends paid this way on Wednesday, 15 January 1997. Meeting should advise the relevant Share Registry in writing Key Strategic Initiatives ........................................... 8 prior to books closing date. Dividend reinvestment 15 January 1997 ANZ Investment Bank and Bonus option plans are available to shareholders. Chairman’s Address The plans are detailed in a booklet called “Shareholder Back Office Support Projects A summary of the Chairman’s Alternatives”, copies of which are available from the address to the AGM will be Payment of Commercial Banking System Share Registrars at the addresses shown. published in the “Shareholder Final Dividend Commentary Stock Exchange Listings Contact” magazine issued in The Group’s ordinary shares are listed on the Australian 15 January 1997 Australia .......................................................... 10 Stock Exchange, the International Stock Exchange in January 1997. “new delivery channels” London and the New Zealand Stock Exchange. The Capital Securities offered in February 1993 are listed Announcement of New Zealand .................................................. 12 on the New York Stock Exchange. Credit Ratings (December 1996) Interim Results “facing competitive pressures” Short Term Debt American Depositary Receipts Moody’s Investors Service P-1 28 May 1997* International ................................................... 14 The Bank of New York sponsors an American Standard & Poor’s Ratings Group A-1+ “strong growth” Depositary Receipt program in the United States of Long Term Debt America. The ADRs were listed on the New York Moody’s Investors Service Aa3 Management Structure ........................................... 16 Stock Exchange on 6 December 1994. ADR holders Standard & Poor’s Ratings Group AA- Books close for should deal directly with the Depositary, Bank of New Interim Dividend Board of Directors.................................................... 18 York, New York, Telephone (212) 815-2729, Fax (212) Registered Office 571-3050 on all matters relating to their ADRs. 6 June 1997* Corporate Governance ............................................ 20 Level 2, 100 Queen Street, Melbourne, Enquiries Victoria 3000 Australia Risk Management Framework .............................. 22 Shareholders who wish to contact the Company on Phone: (03) 9273-6141 Payment of any matter related to their shareholding are invited to Fax: (03) 9273-6142 Financial System Inquiry ........................................ 24 telephone or write to the most convenient Share Secretary and Chief Financial Officer: D T Craig Interim Dividend Registry. General Manager Investor Relations: D H Ward ANZ in the Community and Environment ............. 25 7 July 1997* Change of Address Share Registrars Seven Year Summary ............................................... 27 1116 It is important that shareholders notify the Company Australia Review of 1996 Results ........................................... 28 in writing if there is a change to their address. For Coopers & Lybrand Announcement of added protection shareholders should quote their Level 12, 333 Collins Street, Final Results Financial Highlights in Key Currencies ............... 32 Shareholder Number. Melbourne, Victoria 3000 Phone: (03) 9205 4999 Toll Free: 1800 331 721 19 November 1997* 1996 Financial Statements...................................... 33 Removal from Annual Report Mailing List Fax: (03) 9205 4900 Shareholders who do not want the Annual Report or New Zealand ANZ’s Worldwide Representation ...................... 119 who are receiving more than one copy should advise *tentative dates only C/- ANZ Banking Group (New Zealand) Limited the Share Registrar in writing. These shareholders 8th Floor, 215-229 Lambton Quay, Wellington Shareholder Information.............Inside back cover will continue to receive all other shareholder Phone: (04) 496 7000 information. Fax: (04) 496 8872 Cover: To Consolidate Shareholdings United Kingdom Five channels of banking available Australia and New Zealand Banking Group Limited ACN 005 357 522 Shareholders who wish to consolidate their separate Computershare Limited to ANZ customers – holdings should advise the share registry in writing. Level 5, Bowman House, 29 Wilson Street, Front: Smart Card Technology p10 Paper: Corporate Section – 100% Australian paper London EC2M 2SJ Financial Statements – 100% Australian recycled paper OnLine Banking p10 Phone: (0171) 920 0010 Customer Service Officer p8 Unless otherwise stated, all amounts are expressed in Australian dollars Fax: (0171) 920 0120 Back: Supermarket Banking p12 ANZ INTERNET ADDRESS Home Page: www.anz.com Branch Network What was WHO WE ARE achieved in 1996 ANZ is Australia and New Zealand’s international bank. Profit growth In our home markets of Australia and New Zealand, we are a of 8% major financial institution providing the full range of banking Asset growth and other financial services. We seek to differentiate ourselves of 13% from our competitors by the quality of our customer service, our professionalism, and our international capability. 18.3% Overseas, we have a significant presence in countries from the return on shareholders’ Middle East through South and East Asia to the Pacific – the equity region of greatest geographic and economic relevance to Australia and New Zealand. These businesses are complemented by Increased wholesale and investment banking operations in the world’s major dividends, financial centres. 42 cents from 33 cents OUR VALUES Fully franked final dividend We have a strong customer focus and build relationships Upgrade to based on integrity, superior service and mutual benefit. AA status We strive for profit and sound growth. Creation of We work as a team to serve the best interests of the Group. shareholder We are relentless in pursuit of business innovation and value improvement. Sharemarket Accumulation Index We value and respect people and make decisions about people 250 based on merit. 200 We base recognition and reward on performance. 150 We value open and honest communication. 100 We are responsible, trustworthy and law-abiding in all we do. 50 Sep91Sep92 Sep93 Sep94 Sep95 Sep96 ANZ All Ords ANZ AT A GLANCE GROUP PROFILE AUSTRALIA $128B Group Assets $75B Assets 59% of Group Assets 43 Countries of Operation 23,727 Employees 39,721 Employees 1,070 Branches $6.3B Shareholders’ Equity 1,010 Automatic Teller Machines 1,744 Points of Representation 17,315 EFTPOS Machines The Group originated in the United Kingdom in 1835 when the ANZ is one of the “big four” Australian domestic banks providing Bank of Australasia was established by Royal Charter. a full range of financial services. Within this spectrum, ANZ’s In 1951, The Bank of Australasia merged with Union Bank of relative strengths are in business banking, cards and Australia to form Australia and New Zealand Bank Limited which international banking services. in 1970 merged with The English, Scottish and Australian Bank Through wholly owned subsidiaries ANZ offers complementary Limited. financial services-investment and insurance services through In 1977 ANZ transferred its domicile from the United Kingdom to ANZ Funds Management; personal and corporate stockbroking Australia (Melbourne). services through ANZ Stockbroking and ANZ Securities Limited; and specialised leasing, motor vehicle and property finance In 1979 ANZ acquired the Bank of Adelaide. services through Esanda Finance Corporation Limited, the largest In 1984 ANZ acquired Grindlays Bank plc. finance company in Australia. In 1989 ANZ acquired PostBank Limited (in New Zealand). In 1990 ANZ acquired both the National Mutual Royal Bank Performance Limited and the Town & Country Building
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