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OCTOBER 2016

TASK GROUPS BY VICTOR JOSEPHSON

EVOLUTION OF THE HAWKER 400XP BY MAUREEN RESCH PRESIDENTS AND AEROPLANES + 45 BY GIACINTA BRADLEY KOONTZ Serving the Business Aviation Community Since 1968

Just Getting Started? Looking for Advanced Tips? CAMP's YouTube™ Channel CONTENTS Has Training for You! 04 CAMP PEARLS 05 OF INTEREST FAA Press s NBAA2016 on your mind? It’s on show is connecting with our customers. 07 AMSTAT MARKET ANALYSIS ours! But before I jump into trade show Whether you have questions, want to Evolution of the chatter, I’d like to introduce myself to explore our services or just want to drop Hawker 400XP thoseI of you who don’t already know me. by for a quick ‘hello,’ don’t hesitate! Please Hi, I’m Dennis Foote, Senior Manager, By Maureen Resch come on by. Regional Field Service. I’ve been at CAMP 08 INSIGHT TO THE PAST for 4 ½ years now, connecting with our At this year’s convention we plan to customers in the South Central region of showcase our latest innovations to the Presidents and Aeroplanes the United States, as the area’s Field Service CAMP Inventory Management System By Giacinta Bradley Koontz Rep. It’s a pleasure to be communicating (IMS), some of which include: 10 USER HOT TIP with you through InSight. Now, some of • A New Look & Feel that is both you may be wondering, where is Roy this intuitive and easy on the eyes. Task Groups month? Well, the answer is bittersweet. By Victor Josephson Roy has taken on a new and challenging • Easy to use Navigation Panels for 12 OEM HIGHLIGHT experience outside of CAMP. While we hate accessing the various Inventory Pages to see him go, we wish him the best of luck and Reports Bombardier in his new endeavor. I imagine the next • Inventory Dashboard that contains question that may come to light is, who will TOOLBOX Q&A a list of open Requisitions, Purchases 13 support customers in the states of Arizona, and Service Orders 15 ASO TOP 50 Colorado, Kansas, Louisiana, New Mexico, Oklahoma and Texas now? No worries my • Enhanced Stock Room and 16 CAMP CALENDAR South Central friends, it’s still me! I’ve got Requisition Search you covered. Now, let’s turn our sights to Come and experience the new, enhanced 18 CAMP DIRECTORY trade shows. IMS. The NBAA Business Aviation CAMP EHM migration efforts continue Convention & Exhibition (NBAA-BACE) to progress steadily and are scheduled into is just around the corner. Slated for 2017. EHM experts will be available to November 1-3, this year the Convention answer your questions and demo the latest touches down at Orlando Executive Airport CAMP EHM features and functionality. (MCO) in Orlando, Florida. Industry colleagues will gather at this central location This year’s Convention is sure to be great. from destinations worldwide. Statistics We look forward to seeing you there! show that 95 countries and 49 U.S. states Regards, were represented at last year’s event. It is estimated that over 27,000 business aviation professionals will grace the Orange Dennis Foote County Convention Center. An additional 100 exhibitors are expected at the 2016 Dennis Foote convention, which raises the tally to 1,100. Senior Manager, Regional Field Service Over 50 Education and Maintenance and CAMP Systems International Editor: Karie White Operations (M&Os) Sessions will be held [email protected] CAMP Systems International during the event’s three day duration. Did 11 Continental Boulevard, Suite C Merrimack, NH 03054 you know that, according to the NBAA, Tel: +1-603-595-0030 57% of exhibitors have participated in the Email: [email protected] convention for more than 10 years? That Advertising: George Rossides certainly speaks volumes. Tel: +1-631-88-3200, ext. 2212 Cell: +1-516-383-9082 This year you will find CAMP at Email: [email protected] booth #3939, joined by sister companies www.youtube.com/ Cover: Stock photo AMSTAT and Aircraft Shopper Online (ASO). Anyone on the team will tell you that one of our favorite things about the ©2016 CAMP Systems International

CAMPOnDemandTraining OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 3 CAMPPearls OfInterest Upload Date - Clicking on this date brings you to the ‘View Upload History’ tab with an initial filter of “The biggest 1 month for this specific engine. See section ‘View connection I can Upload History’ in main body for details. see between a pearl Trend Date - Clicking on the ‘Trend Date’ loads and wisdom is ... a tab on the “Asset Transmission Details” section both a pearl and that outlines the raw data that was inputted for a wisdom seem like given initial filter of 1 day for that aircraft. Clicking eral aviation aircraft owners to equip their aircraft FAA estimates that 160,000 aircraft need to be FAA Issues Airline with required NextGen avionics technology be- equipped by the deadline. small objects but are on the “Graph Trends” button brings you to the fore the January 1, 2020 deadline. both very valuable.” regular EHM graph. Guidance on “We promised that we would help aircraft own- On September 19, 2016, the FAA’s Automatic ers equip with ADS-B, and I am pleased to say — WikiAnswers.com user: By scrolling down and going to the rightmost Recalled Devices ID 1241821233 column and clicking on the “View” tab for Sensor Dependent Surveillance-Broadcast (ADS-B) that today we are honoring that commitment Details, you can see complete details of all the September 16 – Following a Consumer Product rebate website [went] live, and general aviation and we are delivering on our target date,” said CAMP WISDOM TO HELP YOU ALONG THE WAY sensors that were captured by the monitor. It will Safety Commission recall of the Samsung Galaxy aircraft owners have the opportunity to apply Huerta. “We are encouraging aircraft owners to open up a new tab under the Asset Transmission Note 7, the FAA is issuing general guidance to for a $500 rebate to help offset the cost to equip start equipping now. Do not wait until the last Details called “Cruise Trend” airlines about the rules for carrying recalled or de- eligible aircraft in a timely manner, rather than minute, because you may not be able to get an fective lithium devices on board aircraft as cargo waiting to meet the mandatory equipage date. appointment with a certified installer.” Event Date - Clicking on the Event Date loads all or in carry-on luggage. the event information for the most recent date in “NextGen has played and will continue to play Aircraft owners who have a standard airworthi- U.S. hazardous material regulations prohibit air an important role in ensuring that our airspace ness aircraft may have a repair station or an appro- DID YOU KNOW? the “Asset Transmission Details” section. Clicking cargo shipments of recalled or defective lithium is safe and efficient for the American people, priately-licensed A&P mechanic install the ADS- Regardless of where you may be situated within the on the “Plot” icon will show the event graph. batteries and lithium battery-powered devices, and we are focused on achieving its full poten- B equipment. Owners of aircraft certificated as application, repositioning yourself to a new screen is Eng. Run Date - Clicking on the Engine Run Date and passengers may not turn on or charge the de- tial,” said U.S. Transportation Secretary Anthony experimental or light sport must adhere to appli- as simple as accessing the Navigation Panel located will populate a table in the Asset Transmission vices when they carry them on board a plane. Pas- Foxx. “This incentive program is an innovative cable regulations and established standards when on the left side of the screen. Details section outlining the details of the lat- sengers must also protect the devices from acci- solution that addresses stakeholder concerns installing ADS-B equipment. The panel serves information using a logically orga- est engine runs. It pre-populates a list for the last dental activation, including disabling any features about meeting the 2020 deadline, and will make Owners are only eligible for the rebate if they in- nized order of hierarchy which first presents all avail- month of data. that may turn on the device, such as alarm clocks, a huge difference in helping the general aviation stall the avionics after September 19, 2016 and able “Fleet” listings, each containing functions al- The ADAS asset name only shows a date for the and must not pack them in checked luggage. community equip.” within 90 days of the rebate reservation date. Air- lowing users to present data at a multi-aircraft level, Upload Date and Flag Date. The Upload date for this The FAA issued the Safety Alert for Opera- ADS-B is a foundational NextGen technology craft owners will have 60 days after the scheduled followed by access to all individual “Aircraft” within asset indicates the last time the ADAS connected to tors, or SAFO, in conjunction with a Pipeline that transforms aircraft surveillance using satel- installation date to validate their equipage by fly- these fleet which carry their own functions as well. EHM. The Flag Date will show basic details of Flags nd Hazardous Materials Safety Administration lite-based positioning. ADS-B Out, which is re- ing their aircraft, and will then be able to claim the that have been recorded on the ADAS. These relate The panel also makes accessible all uninstalled spares safety advisory. quired by January 1, 2020, transmits information rebate. The reservation system will require an N to the performance of the monitor and not the per- under the control of the operator. These take the form about a plane’s altitude, speed, and location to air number, installation date, and the planned ADS-B formance of the engines. The SAFO urges the airlines: to ensure that cargo of engines, propellers, and auxiliary power units. and passenger processing employees, and those traffic control and other nearby aircraft. ADS- equipment being installed. The reservation sys- Were you aware that the application offers the ability DTU Logs responsible for cabin safety, are aware of the rules; B In allows aircraft to receive traffic and weather tem will be available at the ADS-B Rebate website to have multiple windows open at any given time? The DTU Logs page, nested directly above the ADAS to ensure that cargo customers are aware of the information from ground stations and to see [www.faa.gov/nextgen/equipadsb/rebate]. Within a particular fleet, aircraft, or spare the system Logs, shows the details of the DTU unit itself regard- rules; and to include information and guidance nearby aircraft that are broadcasting their posi- The FAA published a final rule in May 2010 man- will serve new pages in the form of individual tabs al- ing the installation ID as well as all relevant upload on their websites about damaged or recalled lithi- tions through ADS-B Out. Owners can choose dating that aircraft flying in certain controlled air- to install only ADS-B Out equipment to meet lowing for quick access to each and a more efficient details. (Note: DTU Logs are only available for aircraft um batteries and devices. space be equipped with ADS-B Out by January the 2020 requirement, or they can purchase an experience extracting data from the application. equipped with this specific PWC Monitor.) 1, 2020. That airspace is generally the same busy The SAFO notes that the hazardous material regu- integrated system that also includes ADS-B In. lations do not preclude an airline from proactively airspace where transponders are required today. P&WC Alert Status Definitions placing its own restrictions on carrying or using On June 6, 2016, Secretary Foxx and FAA Ad- Aircraft that fly only in uncontrolled airspace GREEN: Engine trends do not show any issue. specific lithium battery products on board aircraft, ministrator Michael Huerta announced that the where no transponders are required, and aircraft BLUE: Gradual trend shift has been detected. Shift prior to an official government recall or advisory. rebates would be available starting this fall, and without electrical systems, such as balloons and is considered normal deterioration therefore no that only installations performed after the pro- gliders, are exempt from the mandate. ENGINE HEALTH MONITORING gram launched would be eligible for the rebate. engine troubleshooting required. Alert issued for The FAA has been working with stakeholders, Previously equipped aircraft will not be eligible. Features Specific to Pratt & Whitney Canada engines information purposes only. including the Aircraft Electronics Association, FAA Rebate Program for The $500 rebate will help offset the cost of pur- the Aircraft Owners and Pilots Association, the ADAS Logs BROWN: A] Data quality issue has been detected. chasing required avionics equipment, which is General Aviation Aircraft Experimental Aircraft Association, the General Aircraft equipped with Aircraft Data Acquisition Recommend instrumentation troubleshooting at available for prices as low as $2,000. System monitors will be able to see the monitor next convenient opportunity. B] Unreported main- Owners Who Equip with Aviation Manufacturers Association, and others recording details using the ADAS Logs tab nested in tenance is suspected of causing trend shift. Rec- Beginning this month, the FAA will issue 20,000 to inform and educate the aviation community rebates on a first-come, first-served basis for about the ADS-B requirements. the “Other” tab. (Note: ADAS Logs are only available for ommend reporting of recent engine maintenance Automatic Dependent one year or until all 20,000 rebates are claimed aircraft equipped with PWC Monitors.) at next convenient opportunity. More information about equipping and the rebate – whichever comes first. The rebate is available Surveillance-Broadcast program is available on the following websites: The basic Information front page gives a broad de- YELLOW: Trend shift has been detected. Recom- only to owners of U.S.-registered, fixed-wing, scription of the aircraft details as well as a summary mend engine troubleshooting to confirm trend at (ADS-B) single-engine piston aircraft that were first regis- • www.faa.gov/go/rebate of the Upload Date, Trend Date, Event Date, Eng. the next convenient opportunity. September 13, 2016, Washington – Federal Avia- tered before January 1, 2016. The FAA will not • www.faa.gov/nextgen/equipadsb/ Run Date, TSN and Flag Date. (Note: TSN (Time Since RED: Significant trend shift has been detected. tion Administration (FAA) Administrator Mi- provide rebates for software upgrades on already New) is computed by the monitor and may not be the Recommend engine troubleshooting at earliest chael Huerta announced today that the FAA is equipped aircraft, or for aircraft for which the same as the TSN of the engine.) convenient opportunity. delivering on its commitment to incentivize gen- FAA has paid or committed to upgrade. The Source: News updates for the Federal Aviation Administration

4 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 5 AMSTATMarket Analysis Industry Proven Software. with Maureen Resch, Int’l Research - Team Lead A M S A The Evolution of the

Hawker 400XP SPECIFICATIONS & PERFORMANCE FAA Certification 2004 Cruise Speed 412 KN Maximum Range 1,180 NM

he predecessor to the Hawker 400XP 262 to 277. It is interesting to note however that Take off Weight 16,300 LBS in the second quarter of 2014 the percent of the was initially designed by Passengers 2,015 LBS as the Mitsubishi MU-300 Diamond, active fleet sold was up to 6% and yet the average Tthe production rights were later sold to Beech days on the market was also higher at 323. Aircraft and the aircraft was then designated as The Hawker 400XP has proven to be a sound CURRENT MARKET SUMMARY the Beechjet 400. Some years later following Ray- investment in the light jet market. It is the per- (9/6/2016) theon’s acquisition of Beech Aircraft and British fect choice for short – mid range trips providing Active Fleet 240 Aerospace the Beechjet 400 was renamed the comfort, performance and operating efficiency. . The Hawker 400XP is the result Regardless of your destination the comfortable Pre-Owned A/C For Sale 20 of additional enhancements made to the aerody- cabin design ensures that you will have a pleasur- Average Asking Price $2,100,000 namic and mechanical systems along with interior able, productive trip. Considered to be one of the improvements. fastest jets in its category the Hawker 400XP is a Average TTAF 2,233 The Hawker 400XP, considered to be one of solid performer that has provided its owners with Average Landings 1,780 the fastest light business jets, received FAA certi- time savings, operating efficiency and safety. fication in 2004 and is powered by twin fuel-ef- ficient Pratt & Whitney JT15D-5R engines. This versatile jet can reach a maximum cruise speed of Percentage Sales -­‐ Hawker400XP 518 mph and a maximum altitude of 45,000 feet. The cockpit features Rockwell Collins Pro-Line 7% avionics suite and space for two crew members. 6% Only Part of Our Package. The unique square–oval design of the Hawker 5% 400XP’s cabin provides a spacious 305 cubic feet 4% In an industry strengthened by relationships and innovation, CORRIDOR has of interior space and a flat floor that makes it easy for passengers to move throughout the cabin. De- 3% proven it’s more than an e ective software application. It’s a complete solution signed to accommodate up to 7 passengers this jet 2% delivering dedicated support services, applied experience, and a productive also has internal and external baggage space that 1% partnership. From initial consultation and training through daily operation, totals 53 cubic feet. In addition to the comfort- Current Market Summary -­‐ 9/6/16 able seating the typical cabin amenities include a 0% Active Fleet 240 your company will benet from experienced implementation, technical, and fully-enclosed lavatory and full refreshment cen- Pre-­‐Owned A/C For Sale 20 customer support teams. Founded by aviation professionals with more than 75 ter and dual zone temperature controls. Average Asking Price 2,100,000 Average TTAF 2,233 years in the industry, CORRIDOR evolves through a commitment to understand Of the 251 Hawker 400XP aircraft produced, Average Landings 1,780 and solve aviation service challenges to position your business for long-term 240 remain active. The majority of the active aircraft, 158, are located in . The success. Contact us today. next largest population of 42 aircraft is located in South/Central America, 17 aircraft reside in the Middle East. and Western Europe each have 9 aircraft and there is 1 of these aircraft located in Experience. Support. Expertise. each of the Eastern Europe and Australia/Oceania Your Complete Maintenance Solution. regions. At the present time AMSTAT is reporting that there are 20 Hawker 400XP’s for sale. The percentage of the active fleet sold in the second quarter of 2016 was down to 1%, a decrease from 2% for the same period in 2015. As might be ex- C RRIDORAviation Service Software pected the average number of days on the market is up slightly from the same period last year from 512.918.8900 WWW.CORRIDOR.AERO 6 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 7 InsighttothePast ears.” During the 1930s when air travel was still with Giacinta Bradley Koontz a hard sell, Mrs. Roosevelt became known as the Data “Flying First Lady.” She once flew at night over Collection Customer Washington, D.C. in the company of Amelia Noti cation Earhart, glad for the publicity that boosted air Presidents And Aeroplanes travel. ENGINE HEALTH MONITORING The first President to make a domestic flight while in office was to be Harry S. Truman (1945- Performance 1953) aboard the “Sacred Cow” previously Plotting Trend adapted for FDR. On July 19, 1945, Truman Analysis boarded the C-54 in Washington, D.C. and flew to Olympia, Washington and on to San Francisco where he addressed the United Nations conference. In 1947 a Douglas DC-6 was built to the specifications of a Flying White House. Truman called it the “Independence,” after his hometown. During Dwight Eisenhower’s EHM Case Study term (1953-1961) the decision was made that any aircraft on which a current President was a passenger was officially named “Air Force One.” The below example is used to illustrate the practical application of CAMP EHM to help detect engine performance issues and facilitate proactive main- The first and only President of the Russian Ttenance actions. Soviet Federation Socialist Republic was Boris Yeltsin, elected in June 1991 and again in Following a routine trend 1996, thereby safely entering the record books analysis of customer-trans- by frequently flying while in office, until his mitted engine performance resignation in 1999. Perhaps not famous for his data, an EHM Analyst vali- first flight, Yeltsin is certainly remembered for his dated a trend shift in en- flight into Shannon, Ireland in 1994, when he gine performance indicat- kept Taoiseach (Prime Minister) Albert Reynolds ing probable hot section waiting on the ground, speculating that Yeltsin distress. The analyst noti- was too drunk to debark. Notwithstanding fied the operator via email Yeltsin’s reputation as a heavy drinker, he with the following trend reportedly suffered a mild heart attack en alert notification: “Arch” Hoxsey and his famous passenger, former President Theodore Roosevelt. TR was having such a good time waving route, causing the delay while receiving medical to the crowd below that Hoxsey was afraid he'd fall out. After the three minute flight TR shook Hoxsey's hand, shouting, attention. “dNh has gradually decreased by 0.5% "Bully! I only wish I could stay up an hour." Photo courtesy of San Diego Air & Space Museum, CA. while dITT and dWf have increased by Moisant’s team of aviators continued to travel 15degC and 15pph respectively. This ECTM within Mexico during 1911, sometimes dodging signature indicates possible signs of hot attacks by revolutionaries. President Madero did section issues. A common first step in the here may be Presidents of many nations carried local hero, “Gaona,” undoubtedly, the During January 1943, wartime Commander- not escape the tumult; he was overthrown and recommendation is to perform borescope with undocumented first flights, first bullfighter to fly. in-Chief, Franklin D. Roosevelt became the executed two years later. Late in her long life, inspection of hot section… “ but Mexico’s President, Francisco I. first President to fly when he secretly met with Matilde Moisant recalled dropping a bouquet of TMadero, is recorded as the first active head of Two years prior to Madero’s flight with Dyott, British Prime Minister Winston Churchill in flowers tethered to a stone from her monoplane The operator subsequently performed an American President had flown – but not onto the President’s palace courtyard. It was state to fly in an aeroplane. The affair took Africa. Leaving from Florida on a Pan Am 314 a boroscopic inspection that revealed: place at Mexico ’s Valbuena Aviation Field while Chief Executive. Dixie Clipper, Roosevelt endured thirty-three meant as a “Thank You” for his Excellency’s during November 1911. Also noteworthy, the hours in the noisy, cramped unpressurized flying hospitality, which he gracefully acknowledged • HP vane inner platform trailing One year after he left office as the 26th Moisant International Aviator exhibition team boat, and then almost immediately transferred the next day, complimenting her accuracy. “I got edge erosion damage accomplished the first flight of a woman in President (1901-1909), Theodore Roosevelt to a Douglas C-54 Skymaster for an additional your flowers, Miss Moisant,” said Madero, “Now • HP turbine blade tips leading Mexico, made by Matilde Moisant. In addition accepted the invitation to be the passenger for nine hours, landing in Casablanca. In 1945, a if that had been a bomb, I wouldn’t be here edges eroded to performances, the flying team was invited to a flight in a Wright biplane flown by Archibald C-54 became the first aircraft built expressly for today.” Unflustered, Moisant replied, “It was social functions at the new President’s palace. “Arch” Hoxsey, only recently in possession the use of the President. It was introduced as only a bomb of friendship.” • HP turbine blade tips Madero had overthrown his predecessor, and of his aviator’s license. As part of the Wright The Flying White House, but the press dubbed burnt/eroded the political climate was still volatile. The air Exhibition Flying Team, Hoxsey was just 26 it, “The Sacred Cow.” As the President used a Talk about a returned to service. meet was wildly popular, and offered Madero years old when he took off from St. Louis’s wheelchair, the aircraft was adapted with a ramp Presidential “first.” As a result, the operator was able an opportunity to make a civilized public Kinloch Field placing TR in history as the first instead of stairs, and later included an enclosed to successfully plan and schedule the Through the early detection provid- appearance. He toured the airfield and sheds, (ex) President to go aloft on October 11, 1910. lift which retracted from below. FDR preferred necessary maintenance actions, avoid- ed by CAMP EHM, maintenance plan- The short flight went “bully” for the two, but ing a possible unscheduled engine re- ning efforts were effectively managed, intrigued by the potential military use of transportation on the ocean instead of over it, but Giacinta Bradley Koontz critics felt it was foolhardy. Hoxsey was killed moval. The engine was subsequently aircraft. American aviator George Dyott took his wife, Eleanor, was enthralled with aviation is an aviation historian and thus preventing excessive maintenance two months later in Los Angeles, California Madero aloft for ten minutes in his open cockpit and traveled often as the President’s “eyes and author. Visit her website at: removed and replaced, and the aircraft costs and minimizing aircraft downtime. monoplane, a delicate Deperdussin. Dyott then while attempting an altitude record. www.GiaBKoontz.com

8 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 9 UserHot Tip CAMP APPLICATION with Victor Josephson, Northeast FSR

Task Groups ➌ There are 2 ways to access the Task Group:

7 1: an item of expert or authoritative information tip n 2: a piece of advance or confidential information given by one thought to have access to special or inside sources ’ve noticed this Oldie But Goodie feature still escapes some of our experienced users Iand is virtually unkonwn to our new users. So, let's take a look together. ➀ From Task Groups by adding to Task\Status Filters, or

➊ From the Task\Status Display, Locate the items you want to Add to the Task Group. In this example I want to Group all my 25 hour items for quick recall.

➁ Use Other, Task Groups, to access and\or Edit items in the Task Group

➋ In the Actions Tab use the drop down to Add to Task Group. Select New Task Group, Name the Group and Save.

et help setting up your Task Groups from our dedicated staff. Call the Customer Support Team at +1 877-411 GCAMP (2267).

10 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 11 OEMHighlight ToolboxQA instructors teach all courses, and pilot instructors September 20, 2016, Montréal Business Aircraft – Bom- SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO & are type-rated and current in the aircraft they teach. bardier Business Aircraft reaffirmed its tip-to-tail OEM [email protected] Located on the west side of the Dallas/Fort Worth expertise by announcing its Service Centre Network SUBJECT LINE: TOOLBOX International Airport (DFW) in Texas, Bombardier’s has now completed over 75 120-month heavy inspec- Dallas Training Center is an 82,800-sq-ft facility that tions on Global business jets. Relied on by govern- includes six Level D full-flight simulators with the lat- ments, fractional operators and the most discerning est visual systems and modern updated cockpits, two individual operators, Bombardier Business Aircraft’s flight training devices, six flight management system compliance times and we will update installed base of more than 700 Global aircraft world- Your CAMP the package. trainers, 21 multimedia, interactive classrooms and wide continues to demonstrate proven reliability. Bombardier Business Aircraft numerous part task training devices. Sharpens its Customer Focus The in-service fleet has performed nearly 700,000 questions “Bombardier’s Dallas Training Center has over 50 with Reorganized Leadership landings and has logged nearly 2,000,000 flight hours. RICK CERAULO trained pilot instructors with unparalleled experienced Impressive short takeoff and unmatched landing dis- answered by MANAGER, CESSNA/FLEET SUPPORT GROUP who have logged significant flight hours on Bombar- Team tances in its class, coupled with slow approach speeds dier aircraft. We not only build the aircraft, but we also How can I update my aircraft total • Jean-Christophe Gallagher named come together in the Global aircraft to give customers CAMP professionals fly them and know them best. We are proud of the 15 times? Vice President and General Manag- greater access to more of the world’s most challenging years of service we have provided to over 45,000 cus- er of the Customer Experience team airfields and business hubs—including City From the profile screen select the pen- tomers,” said Leon Botteron, General Manager, Train- Airport. Global aircraft offer an unrivalled passenger MARC GOULD cil next to Last Actuals and you can fill • Andy Nureddin named Vice Presi- ing, Bombardier Business Aircraft. VICE PRESIDENT OF OPERATIONS experience featuring the industry’s original, class- in the current times as applicable and dent, Customer Support and Training “We are the only business aircraft OEM offering leading wide cabin and Bombardier WAVE (Wireless when complete select submit. I have new requirement service bulle- • Peter Likoray named Senior Vice full-suite flight and technical training on products in Access Virtually Everywhere), the fastest worldwide* L to R: Andy Nureddin and Jean-Christophe Gallagher tins or inspections on my due list, how President, Sales and Marketing house, with well-trained and knowledgeable pilot in- onboard connectivity solution. Is there a way to run a due list for only structors at both our Montréal and Dallas facilities. do I address these? certain items that I want to keep an eye September 20, 2016, Montréal Business Aircraft – Bombardier Business Aircraft’s completion of over is an accomplished sales leader and, under his steward- Our customers know the line of communication re- The reason that these tasks are listed Bombardier Business Aircraft today announced stra- 75 120-month inspections on Global aircraft dem- on without seeing all items? ship, the Sales and Marketing team will build on its mains open well after their training is complete, with on your due list, typically is because the tegic changes to its leadership team and organizational onstrates its Service Centre Network’s leadership in Yes, you can create a task group of new synergy to grow and capitalize on sales opportuni- customer liaison pilots around the world available to OEM has recommended that the task structure. The changes, which take effect immediately, providing heavy aircraft maintenance on Bombardier specific items by going to profile screen ties for Bombardier’s market-leading business aircraft. answer their questions,” added Andy Nureddin, Vice needs to be performed within a specific are designed to optimize functional alignment and jets in a timely, value-added fashion. The 120-month and selecting the task group icon. You Mr. Likoray will continue to report to David Coleal. President and General Manager, Customer Services, period of time, and may therefore be strengthen the company’s customer experience. inspection on the Global is one of the larg- have to name the group and then you Bombardier Business Aircraft. scheduled in CAMP according to this est maintenance events in the aircraft’s lifecycle, which can search and select specific items Jean-Christophe Gallagher, formerly Vice President, recommendation. You may decide Bombardier Marks Dallas Bombardier’s eLearning Courses comes due during its tenth year of service and requires to include in your group Now you can Strategy, Marketing and Innovation, has been named to keep this task scheduled as is, or re- Training Center’s 15th Year Bombardier has over 20 years of experience in de- disassembly for a detailed inspection of the airframe, select your task group when running a Vice President and General Manager, Customer Ex- schedule it to coincide with upcoming signing, developing, and delivering computer-based structure and landing gear. Customers benefit from due list. perience. Mr. Gallagher brings his proven insight and Anniversary maintenance at a time of your conve- training (CBT) and 10 years in web-based training. marketing leadership skills to an already strong and the Service Centre Network’s comprehensive capa- nience. Simply indicate your intentions • Over 45,000 customers trained Bombardier is also the first Part 142 Training provider highly experienced Customer Services and Support bilities and flexibility, as well as on-site parts inven- on the CAMP work card and return it since 2001 to obtain FAA certification to offer distance learning tory and engineering support. They can also maximize WALTER TULLY team. He will report to David Coleal, President, Bom- back to CAMP, this will effectively re- MANAGER, PROCEDURAL DATA GROUP (i.e., eLearning) for credit. bardier Business Aircraft. • 21,000 hours of customer simulator their maintenance event to complete additional work move the new requirement flag as well flight time in 2015 alone during the downtime, such as paint, installation of in- Andy Nureddin, a knowledgeable leader and the long- For information on the extensive list of current onsite as reschedule it according to the data How can I find what Airworthiness flight connectivity, avionics modifications or interior time face of customer support at Bombardier Business September 7, 2016, Dallas Business Aircraft – Bom- technical courses are available, visit the Bombardier provided on the work card. Directives are on my aircraft status? refurbishment. Aircraft, has been appointed Vice President, Customer Training site [at www.batraining.com/onsites]. bardier Business Aircraft marks its Dallas Training From the task screen you can isolate all Support and Training, reporting to Mr. Gallagher. Mr. “This milestone demonstrates our experience, our ex- If I update tasks on-line do I need to Center’s 15th anniversary today. The Dallas training service bulletins by choosing the “task Nureddin will be responsible for all aspects of cus- pertise, and most importantly, our ability to offer our send in the completed CAMP work facility has trained over 45,000 customers since its Bombardier Business Aircraft’s type” SI and submitting, all SB’s will be tomer support, including warranty administration, cards? opening and provided over 21,000 hours of customer customers peace of mind, particularly when faced with displayed. worldwide field support and customer care, technical Service Centre Network simulator flight time just last year. one of the most critical inspections in the product’s Yes, the completed cards should be sent publications and technical services, as well as the Busi- Marks Completion of Over Bombardier’s Dallas Training Center operates a com- lifecycle,” said Stan Younger, Vice President, Aircraft in for the following reasons (1) the ana- ness Aircraft training centres. prehensive pilot and technical training facility in Dal- 75 120-Month Inspections on Service Centres. “As the aircraft manufacturer, no lyst can review what you have entered Mr. Gallagher and Mr. Nureddin will work closely to- las for the Learjet 40, Learjet 45, Learjet 70, Learjet Global Aircraft other maintenance provider comes close to the level (2) the completed card(s) can be linked gether to build stronger relationships with customers, 75, Challenger 300, Challenger 350, Challenger 604, of expertise we have on this aircraft or this inspection.” to the task (3) this will ensure accuracy • Demonstrates Network expertise as increase customer satisfaction and loyalty and acceler- Challenger 605 and Global 5000/Global 6000 featur- Bombardier Business Aircraft’s award-winning Service and completeness. Also please note "The Cub is the heavy maintenance provider and ate the growth of the company’s aftermarket business. ing Bombardier Vision flight deck aircraft. Training is Centre Network is comprised of seven wholly-owned that all completed work cards should be Bombardier’s leading OEM support certified by the Federal Aviation Administration (FAA), sent in to our NY office either by fax at “Our customers are at the heart of everything we do for Global aircraft, which offer an facilities and a total of 15 Customer Response Team safest airplane European Aviation Safety Agency (EASA), Transport 1-800-787-9749 (US-toll free), e-mail at and these changes will allow us to maintain a sharper unrivalled passenger experience mobile units worldwide, all equipped to support focus on their needs and further enhance our overall Canada, CAAC and many other CAAs worldwide. Bombardier Learjet, Challenger and Global business [email protected], or mail. • Global aircraft feature class-leading in the world; services offering,” said Mr. Gallagher. Most recently, the Dallas Training Center added the aircraft. The Network is connected to Bombardier wide cabin and Bombardier WAVE, Business Aircraft’s 24/7 Customer Response Centre When I comply with Packages do I “I look forward to working with Andy and the rest of Challenger 350 simulator, which received certification the fastest in-flight high-speed and world-class Customer Support Team. Bombardier have to fill out all the forms and send it can just the team to create an exceptional experience for Bom- by the FAA, EASA, and Transport Canada in 2014 wi-fi system Business Aircraft customers also have access to a broad them in order to update the package? bardier Business Aircraft customers.” and by CAAC and ANAC in 2015. • Bombardier’s installed base of more network of nearly 50 Authorized Service Facilities barely kill you." Centrally located for easy travel, Bombardier’s Dal- If all the items in the package are com- Peter Likoray, formerly Senior Vice President, Sales, than 700 Global aircraft worldwide around the world. las Training Center offers courses onsite and offsite plied with you can send in only the was named Senior Vice President of the newly com- continues to demonstrate proven — attributed to Max Stanley, with well-trained pilots and technicians. Bombardier package cover sheets filled out with bined Sales and Marketing organizations. Mr. Likoray reliability Source: http://www.bombardier.com/en/media/newsList.html Northrop test pilot

12 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 13 ASO Turbine Aircraft Brokers & Dealers Aircraft Shopper Online Top 50 ® Buy or sell your next aircraft on ASO, The Aircraft Market in Real Time BROKER / DEALER LOCATION PHONE E-MAIL WEB SITE For aircraft buyers, ASO has thousands of up to date listings Aerocentro Corp Opa Locka, FL (305) 509-6688 [email protected] www.aerocentro.net with photos & specs, and the most powerful search tools it's that simple. Aeromanagement Group Annapolis, MD (410) 573-1203 [email protected] www.aeromanagement.com in the industry. Aircraft Canada Calgary, AB CA (403) 547-1024 [email protected] www.aircraftcanada.com Altus Aviation Services Ltd. Mc Lean, VA (703) 864-2666 [email protected] www.altusaviation.com For aircraft sellers, ASO delivers over 150,000 unique visitors and thousands of leads each month, along with American Aircraft Sales, Inc. Boca Raton, FL (561) 790-4060 [email protected] www.americanaircraftsales.com personalized service. Aradian Aviation Guernsey, GB 441481233001 [email protected] www.aradian.com Arrow Trading, Inc. Fort Lauderdale, FL (954) 771-9366 [email protected] www.arrowtrading.com Aircraft Buyers and Sellers use ASO. Avex, Inc. Camarillo, CA (805) 389-1188 [email protected] www.newavex.com Aviation Marketing Group, Inc. Fort Mill, SC (704) 651-4637 [email protected] www.aviationmarketing.com This Month's FEATURED AIRCRAFT For Sale From ASO.com: www.ASO.com Avpro, Inc. Annapolis, MD (410) 573-1515 [email protected] www.avprojets.com Bell Aviation West Columbia, SC (803) 822-4114 [email protected] www.bellaviation.com 2012 Socata TBM 850 2013 Cessna Citation CJ4 Boutsen Aviation S.A.M. Grimaldi, MC 37793308002 [email protected] www.boutsen.com Bristol Associates, Inc. Washington, DC (202) 682-4000 [email protected] www.bristolassociates.com CB Aviation Ogden, UT (801) 621-0326 [email protected] www.cbaviation.com Central Business Jets, Inc. Burnsville, MN (952) 894-8559 [email protected] www.cbjets.com Cerretani Aviation, LLC Boulder, CO (303) 469-4114 [email protected] www.cerretaniaviation.com Clay Lacy Aviation Seattle, WA (206) 762-2250 [email protected] www.claylacy.com Corporate Concepts International, Inc. Austin, TX (832) 647-7581 [email protected] www.flycci.com Corporate Fleet Services Cornelius, NC (704) 359-0007 [email protected] www.cfsjets.com N850MR Ad# 165957 Ad# 165355 Eckhart Helicopter Sales Grayslake, IL (847) 548-1151 [email protected] www.eckhel.com Elliott Jets Moline, IL (844) 937-5387 [email protected] www.elliottaviation.com ASKING: Inquire Avex, Inc. ASKING: $6,500,000 Aviation Marketing Express Jets San Antonio, TX (210) 687-1828 [email protected] www.expressjets.com TTAF: 700 hrs (805) 389-1188 TTAF: 654 hrs Group, Inc. Grantley Adams Int'l LOC: California LOC: South Carolina (704) 651-4637 Fenix Aviation Airport, BB (305) 365-1275 [email protected] www.fenixaviation.com Flight Source International Sarasota, FL (941) 355-9585 [email protected] www.flightsource.com 2000 Embraer EMB-135 2003 Gulfstream G300 Global Aircraft Fort Lauderdale, FL (954) 676-4092 [email protected] www.globalaircrafts.com Global Jet Sales Saint Petersburg, FL (727) 864-9443 [email protected] www.jetsearch.com Guardian Jet, LLC Guilford, CT (203) 453-0800 [email protected] www.guardianjet.com Gulfstream Aerospace Corp. Savannah, GA (912) 965-7300 [email protected] www.gulfstream.com/preowned Hatt & Associates Englewood, CO (303) 790-1050 [email protected] hattaviation.com Hopkinson Aircraft Sales Calgary, AB CA (403) 637-2250 [email protected] www.hopkinson.aero International Aviation Marketing, Inc. Sarasota, FL (941) 355-5353 [email protected] www.internationalami.com Jet Sense Aviation, LLC Lake Zurich, IL (847) 550-4660 [email protected] www.jetsenseaviation.com N29515 Ad# 157667 N958TB Ad# 158564 jetAVIVA Austin, TX (512) 410-0295 [email protected] www.jetaviva.com Jetcraft Raleigh, NC (919) 941-8400 [email protected] www.jetcraft.com ASKING: Inquire Bristol Associates, Inc. ASKING: Inquire Cerretani Aviation, LLC Jeteffect, Inc. Long Beach, CA (561) 747-2223 [email protected] www.jeteffect.com TTAF: 20,398 hrs (202) 682-4000 TTAF: 3,282 hrs (303) 469-4114 LOC: Washington, DC LOC: Colorado Leading Edge Aviation Solutions Parsippany, NJ (201) 891-0881 [email protected] www.leadingedgeaviationsolutions.com Mach One International, Inc. Fort Wayne, IN (260) 672-0706 [email protected] www.machoneintl.com Mercury Aircraft Sales Sarasota, FL (941) 870-2942 [email protected] www.mercuryaircraftsales.com 2016 Quest Kodiac 2007 Gulfstream G450 Mesinger Jet Sales Boulder, CO (303) 444-6766 [email protected] www.jetsales.com Micro Jet Network Fort Lauderdale, FL (754) 234-9993 [email protected] www.microjetnetwork.com NEXTJET, Inc. Fort Lauderdale, FL (703) 312-1000 [email protected] www.nextjets.com Northern Jet Sales, LLC Murfreesboro, TN (615) 217-1006 [email protected] northernjetsales.org OGARAJETS Atlanta, GA (770) 955-3554 [email protected] www.ogarajets.com Omni Jet Trading Easton, MD (410) 820-7300 [email protected] www.OmniJet.com SkyQuest International, LLC Winston Salem, NC (336) 722-1616 [email protected] www.skyquestinternational.com SmartJets Fort Lauderdale, FL (954) 771-1795 [email protected] www.smartjets.com Ad# 152437 N452NS Ad# 149792 Southeast Jet Group, Inc. Fort Lauderdale, FL (954) 772-5205 [email protected] www.southeastjet.com ASKING: Inquire Clay Lacy Aviation ASKING: $23,395,000 Corporate Concepts Southern Cross Aviation, Inc. Fort Lauderdale, FL (704) 892-3351 [email protected] www.scross.com TTAF: 0 hrs (206) 762-2250 TTAF: 3,300 hrs International, Inc. Tempus Aircraft Sales & Services, LLC Englewood, CO (303) 799-9999 [email protected] www.tempusaircraft.com LOC: Washington LOC: Texas (832) 647-7581 The Jet Business London, GB 448455215555 [email protected] www.thejetbusiness.com Vance & Engles Aircraft Crownsville, MD (410) 268-3500 [email protected] www.VanceEngles.com To see more details, or to contact Aircraft Shopper Online Let these professionals know that you found them in CAMP InSight magazine. the sellers of these aircraft, scan ® This list is provided for informational purposes only. The criteria for inclusion in this list are based upon advertising volume on ASO.com. this QR code, or go to www.ASO.com The Aircraft Market in Real Time Although ASO has had only positive experiences with the companies shown, ASO makes no recommendation or endorsement ofany and enter the Ad# from above in specific company contained in this list. ASO further makes no representations or warranties with respect to the quality or performance of www.ASO.com any company listed above, and ASO shall not be responsible for the actions of these companies. the Keyword Search box. www.ASO.com OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 15 CAMPCalendar2016 CAMP MTX CAMP EHM INTRODUCTION & ENGINE HEALTH MONITORING CAMP TRAINING OCTOBER 2016 GENERAL OVERVIEW DURATION: 1 HOUR SEMINARS IN PARIS TUESDAY, OCT. 11 TRAINING 1 TO REGISTER DURATION: 1.5 HOURS DATE START TIME CAMP EUROPE offers free advanced WEDNESDAY, OCT. 12 TRAINING 2 Visit WWW.CAMPSYSTEMS.COM. DATE START TIME OCTOBER 13, 2016 10:00 AM EDT Training Seminars at its Paris, France of- From the 'Webinars' tab, select the OCTOBER 10, 2016 3:00 PM EDT fice. Training sessions are Full Day. Each NOVEMBER 2016 webinar of interest. If you need OCTOBER 24, 2016 3:00 PM EDT            small group session has a specific focus assistance, please call our Customer NOVEMBER 9, 2016 10:00 AM EST TUESDAY, NOV. 15 TRAINING 1 OCTOBER 27, 2016 9:00 AM EDT area. Training includes a course pack- Support Team at +1-631-588-3200. DECEMBER 9, 2016 2:00 PM EST NOVEMBER 14, 2016 2:00 PM EST age, WI-FI access, lunch, refreshments, WEDNESDAY, NOV. 16 TRAINING 2 and a training certificate. Training be- NOVEMBER 23, 2016 10:00 AM EST gins at 9:00 AM. Join us for one course DECEMBER 2016 NOVEMBER 28, 2016 11:00 AM EST or both! NO TRAINING AD MANAGEMENT CHECKLIST DECEMBER 6, 2016 9:00 AM EST To register, email your selection to PORTAL MANAGEMENT [email protected] DURATION: 1 HOUR DURATION: 1 HOUR eWorkOrder TRAINING 1: MAINTENANCE MODULE DATE START TIME DATE START TIME TRAINING 2: CAMO & QUALITY CONTROL DURATION: 1 HOUR OCTOBER 31, 2016 3:00 PM EDT OCTOBER 17, 2016 3:00 PM EDT DATE START TIME NOVEMBER 30, 2016 10:00 AM EDT NOVEMBER 16, 2016 10:00 AM EDT OCTOBER 3, 2016 3:00 PM EDT DECEMBER 30, 2016 2:00 PM EST DECEMBER 16, 2016 2:00 PM EST NOVEMBER 2, 2016 10:00 AM EDT Learn more, call: 1-877-411-CAMP DECEMBER 2, 2016 2:00 PM EST            ims INVENTOR MANAGEMENT SSTEM

SCAN, TRACK, & MANAGE AIRCRAFT PARTS INVENTORY ON THE FLY

CAMP ATTENDED VENUES You can find CAMP team members at the industry events below. You can also view venues CAMP will attend at www.campsystems.com, select the 'Events' tab. CAMP imsMOBILE touch screen Features: • Create and Receive compatible application provides • Check Parts Availability Purchase Orders CAMP Inventory Management • Issue Parts to Aircraft • View Part Details and customers with easy-to-use parts or Work Order Component History INDUSTRY VENUES management tools that help • Reconcile Stockroom • Works in conjunction ensure parts availability and VENUE DATE LOCATION CAMP ATTENDEE Inventory with special barcode cost savings to the aircraft reader attachment or OCTOBER 2016 maintenance department. • Create Requisitions device camera to • Search Vendors scan barcode labels Bell Helicopter Regional M&O OCT 4-6 Montreal, Canada Mike Keeling, Lydia Abraham

Citation Jet Pilots Annual Convention OCT 19-23 New Orleans, LA Dennis Foote NOVEMBER 2016 NBAA Annual Convention NOV 1-3 Orlando, FL CAMP Team List your Inventory and Capabilities for free on Airshow China 2016 NOV 1-6 Zhuhai, China Paul Chang

Honeywell Operator Conference NOV 9 , Hari Suravarapu

NOV 30- CIAM 2016 Cancun, Mexico Gabrielle Castonguay DEC 2

Bell Regional M&O NOV: TBD São Paulo, Brazil Paulichi DECEMBER 2016 Aircraft Parts eMarketplace Honeywell Customer Appreciation Event DEC 5-8 Singapore, Malyasia Paul Chang

Embraer EEOC - Legacy/Lineage DEC 5 Dubai, UAE Thomas Sykora MEBA DEC 6-8 Dubai, UAE Thomas Sykora, Kevin Ryan For more information call 619-696-5472

16 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 17 {support & services} WWW.CAMPSYSTEMS.COM

CAMP SYSTEMS INTERNATIONAL EUROPE SOUTH CENTRAL INTERNATIONAL DASSAULT SUPPORT SALES (AR, CO*, KS, LA, NM, OK, TX) (Little Rock) CUSTOMER LOCATIONS PARIS Thomas Sykora, Europe FSR Jill LaBreck, Dana Gilbertson, Sales Repre- Dennis Foote, Tom Maher SUPPORT Customer Service Representa- sentative NORTH AMERICA CAMP Europe SAS Mobile: +43 664 243 CAMP South Central Regional FSR E: [email protected] CAMP Systems International CAMP CUSTOMER tive Tel: +1-732-530-6400, ext. 205 15 rue de la Montjoie - BP 58 C/O Dassault Falcon Jet NEW HAMPSHIRE (HQ) 93212 Saint Denis La Plaine Cedex Mobile: +1-972-439-7710 SUPPORT TEAM Tel: +1-559-297-6490 E: [email protected] 11 Continental Boulevard, Suite C E: [email protected] George Rossides, 3801 East 10th Street TF: 1-800-297-6490 France Little Rock, AR 72202 USA Tel: +1-631-588-3200 AVTRAK Merrimack, NH 03054 USA Tom Ritrovato, International RSM E: [email protected] Tel: +33-1-55.93.45.80 TF: 1-877-411-2267 www.avtrak.com South Central RSM Tel: +1-631-588-3200 ext. 2212 Tel: +1-501-210-0580 Tel: +1-603-595-0030 Fax: +33-1-55.93.45.99 E: [email protected] CAMP BROKER PROGRAM Tel: +1-603-377-7111 TF: 1-877-411-2267 ext. 2212 Fax: +1-501-210-0475 8201 E. 34th Street North Fax: +1-603-595-0036 Lynn Sosnowski, Sales Manager - TF: 1-800-558-6327 E: [email protected] E: [email protected] CAMP VIDEO TRAINING Building 1100, Suite 1101 TF: 1-800-558-6327 ASIA Broker/Finance Program E: [email protected] ON YOUTUBE™ Wichita, KS 67226 USA , INDIA Sarah Molloy, Asia RSM BOMBARDIER | www.YouTube.com/ 44 Apple Street, Suite 5 NEW YORK * CO RSM is Martha Karoutas; please see Tel: +1-303-745-5588 CAMP Systems Private Ltd Tel: +1-316-928-7880 BELL HELICOPTER CAMPOnDemandTraining Tinton Falls NJ 07724 USA LI MacArthur Airport (KISP) North Central listing for contact info. TF: 1-877-411-2267 (Montreal) TF: 1-877-281-1934 999 Marconi Avenue 2nd Floor, Western Pearl Tel: +1-732-530-7409 Survey No.13, Kondapur E: [email protected] Lydia Abraham Ronkonkoma, NY 11779 USA SOUTHEAST Mobile: +1-732-720-9840 AVTRAK] Hyderabad – 500 084 CAMP Systems International [ (AL, FL, GA, MS, NC, SC, TN, VA) Martha Karoutas, ADDITIONAL Fax: +1-732-530-6402 Tel: +1-631-588-3200 Telangana State, India 455 Fenelon, Suite 304 E: [email protected] SALES Fax: +1-631-588-3294 Jim Wright, , Singapore Dorval, QC H9S 5T8 Rachel Krieger, RSM Southeast Regional FSR and New Zealand RSM SERVICES TF: 1-877-411-CAMP Canada CAMP FLIGHT SCHEDULING Tel: +1-603-261-3074 Mobile: +1-321-848-1564 Tel: +1-603-377-7102 CAMP ENGINE HEALTH SALES & Mobile: +1-514-451-7017 MONITORING Edward Murphy, Product TF: 1-800-558-6327 MONTREAL E: [email protected] TF: 1-800-558-6327 Manager, Flight Scheduling E: [email protected] 455 Fenelon, Suite 304 FIELD SERVICE E: [email protected] E: [email protected] FIELD SERVICE REPRESENTATIVE (FSR) Kate Gallant, Southeast RSM EHM & POWER BY THE HOUR Tel: +1-631-588-3200 Dorval, QC H9S 5T8 SALES SUPPORT & REGIONAL SALES MANAGER (RSM) Tel: +1-603-377-7019 Kate Gallant, EMBRAER TF: 1-877-411-2267 Canada TF: 1-800-558-6327 (São José dos Campos) Pamela J. Pamatat E: [email protected] Tel: +1-303-745-5588 U.S. REGIONS Africa and Australia RSM Tel: +1-514-636-2020 E: [email protected] Manager – Sales Operations TF: 1-877-281-1934 Tel: +1-603-377-7019 Carlos Paulichi CAMP INVENTORY Fax: +1-514-636-7866 WEST L.I. MacArthur Airport E: [email protected] TF: 1-800-558-6327 CAMP Systems International MANAGEMENT TF: 1-844-GO-4-CAMP (AK, AZ, CA, HI, ID, MT, NV, OR, NORTHEAST C/O Embraer Executive Jets 999 Marconi Avenue E: [email protected] Matt Festa, UT, WA, WY) (CT, DE, ME, MD, MA, NH, NJ, Avenida Brigadeiro Faria Lima Ronkonkoma, NY 11779 USA COMPONENT CONTROL NY, PA, RI, VT, DC) st Interim Product Manager, www.componentcontrol.com WICHITA Steve McQueen, Mohammad Khayat, 2170 F43 - 1 floor - PC 144/2 Tel: +1-631-588-3200 Victor Josephson, Inventory 8201 E. 34th Street North West Regional FSR Middle East Sales Consultant - São José dos Campos, São Paulo Fax: +1-800-521-9109 1731 Kettner Boulevard Building 1100, Suite 1101 Mobile: +1-702-513-0671 Northeast Regional FSR Air Transport Category 12227-901 Tel: +1-316-462-2267 TF: 1-877-411-2267 TF: 1-866-581-CAMP San Diego, CA 92101 USA Wichita, KS 67226 USA E: [email protected] Mobile: 1-516-652-9165 Mobile (UAE): +971 50 2863541 Brazil E: [email protected] E: [email protected] Mobile (KSA): +966-540054540 E: [email protected] Tel: +1-619-696-5400 Tel: +1-316-462-2267 Sarah Molloy, West RSM Tel: +55 12 3927 8771 SUPPORT Fax: +1-316-462-2442 Tel: +1-316-928-7880 Joe Dynko, Northeast RSM Mobile: +55 12 98844 0707 AMSTAT SALES HELICOPTERS 375 Roland-Therrien, Suite 140 TF: 1-866-581-CAMP TF: 1-877-411-2267 Tel: 1-603-377-7016 E: [email protected] www.amstatcorp.com Tel: +1-619-696-5400 Longueuil, QC J4H 4A6 E: [email protected] TF: 1-800-558-6327 Mike Keeling, E: [email protected] SAVANNAH E: [email protected] Helicopter Industry FSR Canada 44 Apple Street ANALYST SERVICES Tinton Falls, NJ 07724 USA 18 Chatham Center South NORTH CENTRAL Mobile: +1-303-551-5398 SUPPORT INDIA/MID-EAST REGIONS ANALYST SERVICES MANAGER (ASM) US & Canada: +1-844-226-7346 Savannah, GA 31405 USA (IL, IN, IA, KY, MI, MN, MO, NE, E: [email protected] International: +1-450-640-3286 Tel: +1-732-530-6400 Tel: +1-619-696-5400 ND, OH, SD, WV, WI) Hari Varma Suravarapu, Paul Chang, Asia/Pacific ASM Fax: +1-732-530-6360 Tel: +1-912-298-1280 OEM BASED FSR Fax: +1-619-702-3522 Fax: +1-912-298-0242 Dan LaVette, India/Mid-East FSR Tel: +1-631-619-4572 TF: 1-877-426-7828 E: [email protected] North Central Regional FSR TF: 1-800-558-6327 THE TREND GROUP Local/India: +91 8008301009 | www.thetrendgroup.com FLORIDA Mobile: +1-773-782-0438 Global: +1-631-619-7717 BOMBARDIER LEARJET | E: [email protected] SALES CORRIDOR DANIEL SYSTEMS E: [email protected] E: [email protected] CESSNA Gabrielle Castonguay, 1486 Tollhouse Road, #101 Chris Skurat, www.corridor.aero (Transport Category Programs) Martha Karoutas, (Wichita) South America ASM Clovis, CA 93611 USA Director of Sales LATIN/SOUTH AMERICAN & Customer Service Continuum Applied Technology 551 Apollo Boulevard, Suite 202 North Central & Colorado RSM Lisa Willson Stewart Tel: +1-514-636-2163 Tel: +1-559-297-6490 REGIONS Tel: +1-732-530-6400, ext.147 9601 Amberglen Blvd, Suite 109 Melbourne, FL 32901 USA Tel: +1-603-377-7102 CAMP Systems International Inc. TF: 1-844-GO-4-CAMP TF: 1-800-297-6490 8201 E. 34th Street North E: [email protected] Austin, TX 78729USA Tel: +1-321-722-9790 TF: 1-800-558-6327 David Umana, E: [email protected] Central/South America RSM Building 1100, Suite 1101 SALES Tel: +1-512-918-8900 Fax: +1-321-722-9799 E: [email protected] AIRCRAFT SHOPPER ONLINE Tel: +1-631-588-3200 Wichita, KS 67226 USA Ken Noda, Sales Representative www.aso.com SALES SALES TF: 1-877-411-CAMP Mobile: +1-316-640-9178 Tel: +1-559-297-6490 Sean Barry, E: [email protected] Tel: +1-316-462-2421 TF: 1-800-297-6490 44 Apple Street Tel: +1-512-918-8900, ext. 2 Sales Manager - Large Aircraft E: [email protected] E: [email protected] Tinton Falls, NJ 07724 USA E: [email protected] Tel: +1-603-377-7115 Tel: 1-888-992-9276 SUPPORT TF: 1-800-558-6327 Int’l Tel: 1-732-704-9561 Mobile: +1-561-578-7503 Tel: +1-512-918-8900, ext. 1 E: [email protected] E: [email protected]

18 CAMP SYSTEMS INTERNATIONAL ❖ OCTOBER 2016 OCTOBER 2016 ❖ CAMP SYSTEMS INTERNATIONAL 19 TRUE COMPLIANCE MANAGEMENT COMPREHENSIVE FULL TURNKEY SOLUTION HELICOPTER MAINTENANCE DEDICATED ANALYST SUPPORT MANAGEMENT SOLUTIONS

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