CIRCULAR HEAD COUNCIL
ANNUAL REPORT
2010/2011
Adopted by the Council 17 November 2011
Circular Head Council Annual Report 2010/2011
TABLE OF CONTENTS
HISTORY AND PROFILE ...... 5 VISION AND MISSION STATEMENTS...... 6 COUNCIL ’S VISION FOR OUR COMMUNITY ...... 6 COUNCIL ’S MISSION ...... 6 INVITATION FOR SUBMISSIONS ...... 6 HIGHLIGHTS OF THE YEAR ...... 7 MAYOR’S MESSAGE ...... 11 MAYOR AND COUNCILLORS ...... 12 GENERAL MANAGER’S MESSAGE ...... 14 FAST FACTS – CIRCULAR HEAD...... 15 FINANCIAL INDICATORS COMPARISONS...... 16 KEY ACTIVITIES STATISTICS ...... 17 ORGANISATION & MANAGEMENT STRUCTURE ...... 18 RESOURCE SHARING ...... 19 RESOURCE SHARING ...... 19 CAPITAL WORKS AND SPECIAL PROJECTS SUMMARY...... 22 ADVOCACY & GOVERNANCE...... 25 ADVOCACY ...... 25 COUNCIL ...... 25 COUNCILLORS ’ ATTENDANCE AT MEETINGS 2010/2011...... 25 MAYOR , DEPUTY MAYOR AND COUNCILLOR ALLOWANCES AND EXPENSES ...... 26 CRADLE COAST AUTHORITY SUMMARY REPORT - 2010/2011...... 26 CRADLE MOUNTAIN WATER SUMMARY REPORT - 2010/2011...... 27 BUSINESS PERFORMANCE ...... 29 ADMINISTRATION SERVICES ...... 29 RISK MANAGEMENT ...... 29 EMERGENCY MANAGEMENT ...... 29 HUMAN RESOURCES ...... 30 ANNUAL REMUNERATION FOR SENIOR STAFF ...... 32 PUBLIC INTEREST DISCLOSURE STATEMENT ...... 32 OMBUDSMAN ’S INVESTIGATIONS ...... 33 CONTRACTS FOR THE SUPPLY OR PROVISION OF GOODS OR SERVICES ...... 33 BUSINESS STRATEGY...... 35 BUSINESS STRATEGY UNIT ...... 35 COMMUNITY ...... 38 COMMUNITY SERVICES ...... 38 SPORT AND RECREATION ...... 44 GRANTS AND BENEFITS ...... 44 DEVELOPMENT...... 47 DEVELOPMENT SERVICES ...... 47
Circular Head Council Annual Report 2010/2011
Page 2 ANIMAL CONTROL ...... 47 BUILDING CONTROL ...... 47 CEMETERIES ...... 48 LAND USE PLANNING ...... 48 PUBLIC AND ENVIRONMENTAL HEALTH ...... 48 PUBLIC BUILDING SAFETY ...... 49 ECONOMIC DEVELOPMENT...... 50 ECONOMIC DEVELOPMENT ...... 50 ENGINEERING...... 51 ENGINEERING SERVICES ...... 51 WORKS PLUS ...... 51 DRAINAGE ...... 52 PARKS & RESERVES ...... 52 SOLID WASTE MANAGEMENT ...... 52 TRANSPORT ...... 53 FINANCE...... 55 FINANCIAL SERVICES ...... 55 FINANCIAL MANAGEMENT ...... 55 THE YEAR AHEAD...... 57 FINANCIAL STATEMENT & AUDITORS REPORT ...... 58 COMPREHENSIVE INCOME STATEMENT FOR THE YEAR ENDED 30 JUNE 2011...... 60 STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2011 ...... 61 STATEMENT OF CHANGES IN EQUITY FOR YEAR ENDED 30 JUNE 2011...... 62 STATEMENT OF CASH FLOWS FOR YEAR ENDED 30 JUNE 2011...... 64 NOTES TO FINANCIAL STATEMENTS...... 65 INTRODUCTION...... 65 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES...... 65 2. FUNCTIONS/ACTIVITIES OF THE COUNCIL ...... 78 3. GRANTS ...... 82 4. OTHER INCOME...... 84 5. (LOSS)/GAIN ON DISPOSAL OF ASSETS...... 84 6. EMPLOYEE COSTS...... 84 7. MATERIALS AND CONTRACTS...... 84 8. DEPRECIATION AND AMORTISATION...... 85 9. FINANCE COSTS...... 85 10. OTHER EXPENSES...... 86 11. CASH AND CASH EQUIVALENTS...... 86 12. FINANCIAL ASSETS...... 86 13. RECEIVABLES ...... 87 14. INVENTORIES ...... 87 15. OTHER CURRENT ASSETS...... 87 16. LAND ...... 88 17. LAND UNDER ROADS...... 88 18. BUILDINGS...... 88 19. TRANSPORT INFRASTRUCTURE ...... 89 20. STORMWATER AND DRAINAGE...... 89 21. SOLID WASTE MANAGEMENT...... 89 22. PARKS RESERVES AND RECREATION FACILITIES...... 90 23. PLANT AND EQUIPMENT ...... 90 24. FURNITURE ...... 91 25. COMPUTERS...... 91 26. WORKS IN PROGRESS ...... 91 27. PAYABLES...... 91 28. PROVISIONS...... 92 29. FINANCIAL LIABILITIES ...... 92 30. SUPERANNUATION ...... 93 31. COMMITMENTS FOR EXPENDITURE...... 94 32. SPECIAL COMMITTEES...... 96
Circular Head Council Annual Report 2010/2011
Page 3 33. RELATED PARTY DISCLOSURE ...... 97 34. RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES...... 97 35. CREDIT STANDBY ARRANGEMENTS...... 98 36. FINANCIAL INSTRUMENTS ...... 98 37. SIGNIFICANT BUSINESS ACTIVITIES ...... 108 38. AUDITORS’ REMUNERATION ...... 108 39. INVESTMENT IN WATER CORPORATION ...... 108 40. CONTINGENT LIABILITIES ...... 109 41. RESERVES ...... 110
Circular Head Council Annual Report 2010/2011
Page 4 HISTORY AND PROFILE
The Circular Head Council, incorporated in 1908, serves the rural community of Circular Head in far North West Tasmania. At 4,917km 2 Circular Head is one of the largest municipal land areas in the State and has one of the longest coastlines.
Circular Head gained its name from the unusual land formation commonly known as “the Nut” , at Stanley, the solidified lava lake of a long extinct volcano. This land formation was sighted by Bass & Flinders on their historic circumnavigation of the State in 1798, and named by them the “Circular Head” . The Nut rises 152 metres above sea level and is estimated to be 13 million years old.
Key industry sectors include dairy and prime beef production, commercial fishing and aquaculture, forestry and timber production, tourism, manufacturing, vegetable processing and iron ore pelletising. The municipality also has its share of successful niche-market enterprises. Circular Head businesses export to more than 20 countries, predominantly in the Asia-Pacific region.
The Nut and the town of Stanley, nestled at its base, are two of the foremost tourist attractions in the North West area. The Nut is depicted on Council’s logo, with the colours of green to represent the lush green forests and highly productive farm areas with blue representing the waterways and the sea.
Circular Head offers both sea-change and tree- change lifestyles. Beautiful scenery and nature- based activities complement the active community. The Circular Head lifestyle provides residents with a diverse range of sporting and cultural activities, good schools, a medical centre staffed by full-time general practitioners and a hospital.
Many people choose to live in Circular Head for the lifestyle. New residents quickly find they become part of the close knit community. The population comprises a growing number of residents from overseas, thus helping to enrich the area’s cultures still further.
Circular Head Council Annual Report 2010/2011
Page 5 VISION AND MISSION STATEMENTS
Council’s Vision for Our Community
Circular Head will be an iconic community valued for the balance between a progressive economy, unique environment and vibrant lifestyle, providing and caring for all.
Council’s Mission
Our Mission is to lead the Circular Head community in enhancing our iconic lifestyle through the provision of quality services with partnership creation and strategic use of resources.
The values or behaviours that Council will embrace to support our Mission and guide us in achieving our Vision are :
• Empathy and respect for all our people : by ensuring internal and external stakeholders are regarded for their input. • Cohesion and teamwork : by being committed to an inclusive and productive work environment and adopting a collaborative approach in all things we do. • Accountable and transparent : by being open in all that we do and delivering on outcomes. • Accessible and communicative : by ensuring open, clear and user friendly lines of communication. • Responsive management : by being outcome focused and proactive in the provision of timely and appropriate services. • Managing for value : by innovation and strategic thinking and using all of Council’s resources wisely.
Invitation for Submissions
Members of the community are invited to make submissions on the Annual Report for discussion at the Annual General Meeting, which is to occur on Thursday 17 November 2011 at 6:00pm at the Circular Head Council Chambers. Any person wishing to make a submission should deliver it to the General Manager by 5:00pm on Thursday 10 November 2011, for inclusion on the agenda for the meeting.
Circular Head Council Annual Report 2010/2011
Page 6 HIGHLIGHTS OF THE YEAR
Balance your life…encouraging health and well-being in the community
The Circular Head Council launched a holistic approach to caring for the community, through the implementation of a health and well-being program on 23 February, 2011 at the Community and Recreation Centre, Grant Street Smithton. Under the balance ‘brand’ this will reflect the coordination of services and programs which promote wellness in the community. balance will promote and build on existing activities already undertaken by Council as well as introducing new initiatives such as ‘ Lose Kilos for the Community’.
Community & Recreation Centre Hall of Fame
The Circular Head Recreation Centre Stage 2, Hall of Fame was officially opened by the Federal Member of Braddon, Sid Sidebottom on the 6 October 2010. Images of what the future displays and fit out of the hall may be in the future were presented during the official opening.
Cradle Coast Regional Land Use Strategy
Circular Head Council participated in the development of the Draft Cradle Coast Regional Land Use Strategy. The strategy plans for land use in the Cradle Coast region and aims to enable Councils of the region to improve consistency across the region. During the public consultation period, Circular Head Council wrote to all property owners and also hosted an on line forum. These initiatives helped to provide all residents of Circular Head the opportunity to have input into this process.
Circular Head Council Annual Report 2010/2011
Page 7 Lose Kilos for the Community
“Lose Kilos for the Community” program was developed to address the alarming statistics that 61% of Circular Head residents are overweight or obese and 21% are inactive. The program attracted 330 participants with a combined weight loss of over 500kgs. Council committed to reward the contribution from the participants by installing exercise equipment along the East Duck River Foreshore Pathway. Photo Courtesy of “The Chronicle”
Montagu Road – Old Line Road to Cuba Road
Council undertook major pavement reconstruction and drainge works to a section of Montagu Road. The newly constructed section of Montagu Road is a rejuvenation of this busy pathway from the Bass Highway to the dairy farming areas in the North West.
National Local Government Award for Youth Engagement
Circular Head Council welcomed the announcement that the Council had been judged a category winner in the Youth engagement (small Council) category for the process undertaken to develop the Seven Up Youth Centre in Smithton. Minister for Regional Australia, Regional Development and Local Government, Simon Crean, announced the category winners of the 2011 National Awards for Local Government in May, 2011. Photo Courtesy of “The Chronicle”
Robert Street upgrade – Massey Street to Emmett Street
Council undertook pavement reconstruction works as well as new kerb and channel, footpath and stormwater works. A key component of the works was a roundabout constructed at the intersection with Emmett Street to improve safety. The newly upgraded street is a continuation of the rejuvenation of the residential areas of Smithton.
Circular Head Council Annual Report 2010/2011
Page 8
Senior Citizens Centre car park upgrade
Previously the senior citizens carpark had been subject to heavy ground water inflows and large areas of pavement failures. Council constructed new subsoil drainage and a completely new pavement and seal. Additional works included new line marking of parking bays.
Smith Street public toilets
In another project designed to enhance the amenity for users of the Smithton CBD a state of the art public toilet facility was constructed in Smith Street. The new toilet facility is a continuation of the rejuvenation of the Smithton CBD and is another shining example of a quality outcome through hard work and use of local contractors for construction.
Stanley Town Hall Upgrade
On 12 June 2011 the Deputy Premier of Tasmania the Hon. Brian Green officially opened the Renovation Project to celebrate the 100 year centenary of the Stanley Town Hall. A large crowd gathered for the open day where a past committee member spoke of the early renovations to the Hall. The renovations were funded by a State Government Grant of $410,000 and a further $58,000 by Council. Over 80% of the funding was spent locally.
West Esplanade Playground construction
The West Esplanade playground was constructed by Works Plus during this financial year. The resulting facility is a stunning mix of built play structures and use of plantings and softfall covered boulders and mulch to give an imaginative playground environment for children of varying ages.
Circular Head Council Annual Report 2010/2011
Page 9
White Hills Transfer Station upgrade
A major upgrade to the Waste Transfer Station at White Hills was undertaken. Boom gates at the entry point and a rationalisation of services now mean that the site operator can easily direct customers to the appropriate area for disposal.
Circular Head Council Annual Report 2010/2011
Page 10 MAYOR’S MESSAGE
Last year I observed that it was my belief that Circular Head is a diverse and resilient community and that by working together we could successfully respond to changing circumstances.
Twelve months later and we continue to find ourselves a player in matters both within and beyond our municipal boundaries. We have met federal and state politicians to argue our position on matters such as the national heritage listing of the Tarkine and the ongoing structural changes in the forestry industry.
We have advocated and lobbied in the best interests of the community. Sometimes these efforts are reported in the media; just as many times our efforts are effective without grabbing a headline. My view is we should focus on the outcome, rather than short term attention.
The recent announcement of the Milk Processing Factory to be built in Smithton is a case in point. Councillors, and Senior Council Officers, were aware of this idea for the last couple of years and wherever possible assisted in its pursuit.
Our commitment concluded with a financial contribution to support the finalisation of necessary studies earlier this year. We did this without fanfare, in the belief that the proposition stacked up and our investment would reap significant long term benefits for the Circular Head community.
A community, however, should not be defined by economics. The social fabric is a composite of many elements. The following pages reflect the many projects, activities and services the Council is involved in to support the Circular Head community.
In conclusion, it would be remiss to not acknowledge the support of my fellow Councillors and the dedication of Council Officers, under the direction of our General Manager, Greg Winton.
Daryl Quilliam MAYOR
Circular Head Council Annual Report 2010/2011
Page 11 MAYOR AND COUNCILLORS
Circular Head Council has nine Councillors, elected by the community each for a term of four years. Half of the Council is elected every two years, to allow for continuity of Council business. The Mayor and Deputy Mayor are elected by the community. Council elections will be held in October 2011 and will include popular election of the Mayor and Deputy Mayor.
Mayor Daryl Quilliam JP , is married to Bev and works as an agricultural field representative. Daryl has been a member of Council for a total of 25 years and holding the position of Mayor since 2007. Daryl is currently the Council representative on the Cradle Coast Authority Representatives Committee, Cradle Mountain Water, Local Government of Tasmania, Circular Head Education and Training Consultative Committee, Hunter Island Advisory Group, Stanley Port Advisory Group, Circular Head Emergency Planning Committee, Historic Advisory Committee, the Tasmania/Australia Day Awards Working Party, the Community Events (Australia Day) Committee, Recreation Advisory Committee and Arthur Pieman Conservation Area Off Road Vehicle Consultative. His current term as Mayor expires in 2011 and position of Councillor in 2013.
Deputy Mayor Trevor Spinks is married to Marian and is semi-retired. He was elected as a Councillor in 2007 and has held the position of Deputy Mayor since 2009. Trevor is a current Council representative of the Health and Welfare Reference Group, Rural Clinical School Community Advisory Board, Local Government of Tasmania, the Tasmania/Australia Day Awards Working Party, the Smithton Wharf Redevelopment Reference Group and is chairman of the Circular Head Boat Ramps Advisory Committee and a member of the Emmerton Park Board. Trevor’s terms as Deputy Mayor and Councillor expire in 2011.
Councillor TJ (Timothy) Berechree is married to Laura and operates a motor mechanic business. TJ was elected to Council in 2005. He is a Council representative on the Tasmania/Australia Day Awards Working Party and Circular Head Community Recreation Centre Management Committee. TJ’s current term as Councillor expires in 2011.
Councillor Heather Grey is married to Drew and works part time in Smithton. Heather was elected as a Councillor in 2007. She is a Council representative on the Western Area Management Committee, the Circular Head Boat Ramps Advisory Committee and the Circular Head Tourism Association. Heather’s current term as a Councillor expires in 2011.
Circular Head Council Annual Report 2010/2011
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Councillor Rodney Hardy is married to Julie and is retired. Rodney was elected to Council in 2009. He is a Council representative for the Northern Area Management Committee (formerly Stanley Recreation Ground) and Stanley Port Advisory Group and is also a member of the Smithton RSL and Ex-Services Club and Smithton Club. Rodney’s current term as Councillor expires in 2013.
Councillor Jeanie Murrell is married to Joe and is involved in a family business. Jeanie was elected to Council in 2005 and held the position of Deputy Mayor for the period 2007-2009. Jeanie is a Council representative on the Circular Head Heritage Centre Committee, Health and Welfare Reference Group, the Circular Head Rural Health Services, Service Providers Access Network (SPAN), Community Events (Australia Day) Committee, the Tasmania/Australia Day Awards Working Party and the Smithton Wharf Redevelopment Reference Group. She is also a board member of the Wyndarra Centre, Emmerton Park Incorporated and is a Soroptimist member. Jeanie’s current term as Councillor expires in 2013.
Councillor John Oldaker is married to Beth and operates a dairy farm at Togari. John was elected to Council in 1999. John is a Council representative on the Cradle Coast Authority Representatives Committee, the Circular Head War Memorial Swimming Pool Redevelopment Reference Group, the Central Outdoor Area Management Committee and the Recreation Advisory Committee. He is also the Chairperson of the Circular Head Emergency Planning Committee, a representative on the Circular Head Senior Citizens Centre Committee and President of the Smithton RSL Sub-Branch. John’s current term as Councillor expires in 2011.
Councillor Graham Wells is married to Maxine and is a tourist operator in Stanley. Graham was elected to Council in 2000. Graham is a Council representative on the Stanley Town Hall Committee and the Stanley Port Advisory Group. He also is a member of the Board of Management for Highfield Historic Site and the Secretary of the Stanley Chamber of Commerce. Graham’s current term as Councillor expires in 2011.
Councillor David Woodward is married to Heather and works in a rural supply retail outlet. David was elected to Council in 2007. David is Council representative on the Southern Area Management Committee (formerly the Trowutta Recreation Ground Committee), the Circular Head Road Safety Committee, the Smithton High School Council, the Circular Head War Memorial Swimming Pool Redevelopment Reference Group, the Smithton Primary School Council and the Circular Head Weeds Strategy Group. David’s current term as Councillor expires in 2013.
Circular Head Council Annual Report 2010/2011
Page 13 GENERAL MANAGER’S MESSAGE
Almost ten years ago I recall walking up Smith Street, making an oath to myself that if I was successful at my job interview that the footpath I was walking would be replaced and the nearby public toilets renewed to make this place more attractive to visitors.
This year represents the tenth occasion I have penned a message for the CH Council Annual Report.
The recent “Meet the Candidates” evening attracted a gathering of some 150 persons. I recall the idea of the forum some years ago, suggesting that the Council organise the evening, but invite a community group to host the event. It was extremely pleasing to see the manner in which the idea has developed, with so many people being interested in hearing the aspirations of candidates.
Similarly, it was pleasing to receive a National Award for the Youth Centre. Again, an idea of some years ago that finally matured into the Seven Up centre.
The refurbishment of the Stanley Town Hall, stage two of the Community Recreation Centre (Hall of Fame), extensions to the walking tracks in Smithton and Stanley, the West Esplanade Playground, streetscape improvements and major upgrades to arterial rural roads are further examples of projects that I am proud to have had a hand in.
Being able to reflect upon the physical projects of the last decade provides many examples of improvements that the Council can point to that have made Circular Head a more attractive community. Similarly, we have supported social activities that contribute to a more liveable community.
What has made it most satisfying for me is being part of the development of an organisational culture focussed upon delivering best value, always with an eye to the long term ramifications. The Council has invested to make a community that its citizens can be even more proud of into the future.
Last year I launched the Balance your life program. It is a fantastic program designed to remind us all that overall wellness should be paramount, for individuals, for a community and indeed for a society.
My thanks to Councillors for their continued confidence and to Council Officers for their continued support to allow the Balance your life concept to be delivered at an organisational level.
Greg Winton GENERAL MANAGER
Circular Head Council Annual Report 2010/2011
Page 14 FAST FACTS – CIRCULAR HEAD
8107* Population Municipal area (2006 Census)
2010/2011 2009/2010 2008/2009
Area (km) Municipal area 4917 4917 4917
Smithton 11.18 11.18 11.18
Stanley 1.87 1.87 1.87
Road length (km) Municipal area 768 767 768.1
Sealed 291 289 290
Unsealed 477 478 478
Bridges maintained Municipal area 122 123* 101
Timber 54 54* 30
Other 68 69* 71
Footpath length (km) Municipal area 28.5 27.0 32.55
Sewer (km) Municipal area N/A** N/A** 48.4
Stormwater maintained (km) Municipal area 28.15 27 27.06
Kerb and channelling (km) Municipal area 57.1 56.8 56.3
Water reticulation (km) Municipal area N/A** N/A** 53.80 Sewerage Treatment Municipal area N/A** N/A** 3.5 throughput (ML/day) Total properties Municipal area 5,039 4,995 4,958
Rateable properties Municipal area 4,784 4,770 4723
Valuation Assessed annual value 70,915,750 69,227,992 68,339,254
Capital value 1,620,405,500 1,586,708,500 1,570,881,500
* During the 2009/2010 financial year Council participated in the Institute of Public Works Engineers Australia’s NAMS Plus program to assist in the production of asset management. One of the critical tasks in developing the asset management plans was the review of all of Council’s asset data, as such records have been updated to reflect the true number of assets described as bridges for which Council has maintenance and replacement responsibility.
** All Water and Sewerage assets and services were transferred to the Tasmanian Water and Sewerage Corporation as at 01.07.2009
Circular Head Council Annual Report 2010/2011
Page 15 FINANCIAL INDICATORS COMPARISONS
2010/2011 2009/2010 2008/2009 2007/2008 2006/2007
Rate revenue 6,254,040 5,933,407 7,545,644 7,312,983 6,990,907
Total revenue 12,730,969 13,799,959 16,705,778 14,230,045 14,360,691
Total operating expenditure 11,751,648 11,680,077 14,001,276 12,606,468 12,000,333
3,916,729 Capital 4,167,678 5,061,632 5,221,269 4,214,489
Proceeds on sale of assets 28,394 (43,931) (58,791) (73,099) (190,802)
Depreciation and 2,534,751 2,418,816 3,007,974 2,711,318 2,505,989 amortisation
2,195,197 Borrowings 495,167 588,928 712,929 830,633
93,981 Debt reduction 93,761 124,004 117,704 179,862
Debt reduction as a proportion of total 0.80% 0.80% 0.89% 0.93% 1.50% operating expenditure
2010/2011 2009/2010 2008/2009 2007/2008 Indicator Current Assets Current ratio 5.26:1 4.90:1 3.68:1 3.591:1 Current Liabilities Rates Rate coverage ratio 49.12% 43.05% 45.17% 51.39% Total Revenue Outstanding Rates Outstanding rate debtors 4.74% 2.84% 1.09% 1.19% Total Rates Total Expenditure Expenditure per capita $1,185 $1,442 $1,727 $1,555 Population
Grants Grant coverage ratio 23.15% 35.56% 27.61% 18.63% Total Revenue
User Charges User charges coverage 13.76% 13.82% 21.07% 21.39% Total Revenue
Circular Head Council Annual Report 2010/2011
Page 16 KEY ACTIVITIES STATISTICS
2010/2011 2009/2010 2008/2009 2007/2008 2006/2007
Tonnes of waste deposited at Port Latta Landfill site 14,403 14,189 14,354 15,351.56 21,907.5
Tonnes of waste collected – urban 1,440 1,364 1,511 1,567 1,397.5
Tonnes of waste collected – rural 929 947 909 874 961
Waste coupons redeemed 19,130 17,120 16,567 17,650 18,112
Recycling crate collections * N/A N/A 9,360 8,875 9,959
Recycling urban bin collection * 23,529 22,115 N/A N/A N/A
Smithton domestic water consumed– kl ** N/A N/A 408,880 595,464 599,702
Stanley domestic water consumed – kl ** N/A N/A 72,194 110,949 110,274
Industrial water consumed – kl *** N/A N/A 993,157 940,185 874,055
Road grading – km 284 273 278 260 280
Road patching – tonnes 603 602 609 902 602
Building permits issued 165 136 159 139 171
Planning permits issued 105 158 167 154 112
Dogs registered 741 739 715 736 843
Dogs impounded 73 40 57 36 42
Burials at Council cemeteries 50 74 51 45 41
Special Plumbing permits issued 38 19 26 69 43
Food premises inspections carried out 142 57 79 158 36
Dairies inspected 6 104 169 23 18
Section 337 certificates issued 173 202 311 308 292
Section 132 certificates issued 230 297 460 620 441
Staff training (numbers attending) 206 310 248 222 297 Councillor training (numbers attending) 7 10 15 43 26
Incoming Calls via Reception 13,366 12,497 - - -
Documents Registered in Data Works 25,781 24,372 29,148 23,381 -
Customer Service System (CSS) events lodged 507 441 - - -
Patrons at pool 16860 15,495 14,831 15,279 18417
* Council changed from recycling crates to recycling bins collection in August 2009 ** All Water and Sewerage assets and services were transferred to the Tasmanian Water and Sewerage Corporation as at 01.07.2009
Circular Head Council Annual Report 2010/2011
Page 17 ORGANISATION & MANAGEMENT STRUCTURE
CIRCULAR HEAD COMMUNITY