INDEPENDENT PUBLICATION BY RACONTEUR.NET #0708 11/12/2020

IoT FOR BUSINESS

GREATER CONNECTION CLOSING THE IOT SMART BUSINESSES 05 CAN SAVE WATER 07 SKILLS GAP 14 MAKE SMART CITIES

Predictive Risk Mitigation using Data Science Actionable insights into how your building and its systems perform through precision trend analysis, AI and machine learning

Find out how at www.shprd.com/iot-report RACONTEUR.NET 03

BARRIERS TO ADOPTION IoT FOR BUSINESS

Telecoms and IP Engineering What the future Solutions for Business since 1988 Distributed in holds for IoT Published in association with Honey Bee The transformative power of the internet of things has been demonstrated [Apis mellifera] during the coronavirus pandemic, but uptake in the UK remains relatively low

Jonathan Weinberg that. He says: "It is essential to focus Contributors on business outcomes with IoT. No f you don't already know one buys 'IoT'. Instead they buy a Heidi Vella On returning to the hive, Honey Bees Duncan Jeff ries the benefi ts of the internet system that helps them improve, Journalist and Energy and technology I of things (IoT) for business optimise or change some part of communicate the distance, direction, and quality copywriter, covering writer, with work digital culture, tech published in consumer then it's high time you found out their business. IoT is just a part of and innovation, writing and specialist magazines, because your competitors already the system, which helps to collect of nectar-rich flowers to their fellow workers for The Guardian and including E&T Magazine will. IoT is a key element of the the right data. and Global Data. Independent Voices. Fourth Industrial Revolution, often "Although IoT systems can referred to as Industry 4.0, and as involve lots of different data types, Sophia Waterfi eld Jonathan Weinberg we end 2020, it is clear the landscape brought together in quite a com- International journalist Journalist, writer and covering technology, media consultant/ has changed so much in a year. plicated system architecture, the healthcare and social trainer specialising in According to Microsoft's 2020 IoT system will be of no use if it's not aff airs, with work technology, business, Signals report, 91 per cent of the usable by people in the business Spitfire’s IoT Solutions - published in Newsweek, social impact and global IoT decision-makers research- doing their daily jobs. It is essen- Wired UK, New Scientist the future of work ers spoke to have adopted IoT in tial to keep a focus on the user, and Forbes.com. and society. 2020, up from 85 per cent last year. their workflows, the way data is a smarter way to connect, Nine in ten believe IoT is critical to presented to them, how they make Abby Young-Powell their company's continued success decisions using that data, whether Journalist specialising in social issues, education and 64 per cent plan to implement it those decisions can be automated collate and communicate. and technology, with even more in the future. and how outcomes of the decisions work published in The impact of coronavirus has are fed back into the system." The Guardian, The been stark in propelling the indus- With the benefi ts of IoT for busi- Independent and try forward, some say by years, ness now felt across industries as Positive News. with one in three (31 per cent) stat- wide and varied as automotive to ing their organisations will increase building management, retail to Mobile Ethernet IoT Gateway investment in IoT due to the pan- mining and shipping to utilities, demic, twice the number that will investment in these technologies decrease it. A further 41 per cent will looks likely to soar. from 50p per SIM maintain the same commitment. Daniel Bailey, investment man- So, what exactly are the benefi ts of ager at ECI Partners, a private equity per month. IoT for business? They are numer- fi rm, says: "The market for IoT is ous, largely due to its ability to col- exciting. It's large and growing rap- lect, analyse and send data in sec- idly, driven by reducing data costs, onds. Outcomes range from the improving underlying technologies, ability to enhance productivity and such as 5G, and the ever-increas- production through automation, to ing viable use-cases for connecting using networks of interconnected dowell/Getty Images 'things'. The benefi ts of this to busi- sensors for greater visibility, clarity nesses are far reaching, anything IoT (Internet of Things) and security of the supply chain. However, according to The Future medium-sized enterprises lag from ensuring construction regula- Publishing manager Design All industries can, and will, ben- in 2020 survey from BT: "UK plc behind when it comes to seeing the tions are complied with to tracking Features include: Chloe Johnston Sara Gelfgren efi t but it is within healthcare and risks falling behind other devel- benefi ts of IoT. Nonetheless, just cows across a farm.” IoT is rapidly evolving and by definition requires Things to be Fixed IP address Kellie Jerrard manufacturing that IoT came into oped nations because companies 19 per cent of respondents overall A new global study from Juniper Associate editor Colm McDermott its own this year. Smart tracking and are not embracing transforma- believed IoT technologies would be Research also signals a bright connected, from device, to IoT platform, to user. All from any Ruggedised 4G SIM Peter Archer Samuele Motta connected devices helped employ- tional technologies." The survey of critical in the next fi ve years in ena- future with the number of indus- Nita Saroglou ees keep their distance, while remote 1,000 business leaders found just bling their business to achieve its trial IoT connections predicted to location. The diversity of IoT deployments therefore need an equally Acting managing editor Jack Woolrich WAN connectivity monitoring of machinery was used one in fi ve said IoT existed within ambitions and stay competitive. increase from 17.7 billion in 2020 diverse range of connectivity solutions, especially Mobile Data. Francesca Cassidy Sean Wyatt-Livesley IoT/M2M networks frequently when staff were unable to their organisation. For Martin Garner, chief opera- to 36.8 billion in 2025, fuelled by Digital content executive Art director be on site due to factory closures. There does seem to be a divide, tions offi cer at CCS Insight, identi- smart manufacturing. Spitfire’s IoT Gateway provides this connectivity foundation. Our Easy installation Taryn Brickner Joanna Bird Colin Crow, managing director of however, because among large fying these comes down to focusing However looking ahead to 2021, digital transformation specialist businesses this was 28 per cent, on the business outcomes of IoT fi rst Paul Haimes, vice president of expertise, in designing and developing your unique IoT Ecosystem, Secure access via Firewall Production manager Design director Sigma Dynamics, says: "IoT technol- perhaps demonstrating small and and developing a strategy based on European technical sales at indus- will ensure the flow and protection of your data throughout its Hannah Smallman Tim Whitlock ogy has been used to reduce the risk trial IoT platform PTC, says: "If I to employees while also ensuring hope for one thing it is that these journey. Spitfire Network Services Ltd: productivity and effi ciency remain adoptions of technologies have Training TechTalks Although this publication is funded through advertising and as high as possible, crucial in the a better uptake in the small and sponsorship, all editorial is without bias and sponsored features current economic climate." medium-sized business space. are clearly labelled. For an upcoming schedule, partnership According to the Microsoft report, That's really important for the of global IT decision makers inquiries or feedback, please call +44 (0)20 3877 3800 or France, Germany, China and the recovery and health of our manu- say their company has adopted IoT email [email protected] United States have the highest per- % facturing industry." Raconteur is a leading publisher of special-interest content and 91 centages of IoT adopters currently; And he adds something all lead- research. Its publications and articles cover a wide range of topics, 83 per cent of adopters have at least ers may wish to consider: "IoT, aug- Sales 020 7501 3333 • Partner Services 020 7501 3150 including business, fi nance, sustainability, healthcare, lifestyle and technology. Raconteur special reports are published exclusively in one project that has reached the use mented reality, blockchain or cloud, The Times and The Sunday Times as well as online at raconteur.net stage, up from 74 per cent last year. whatever it might be, all can off er a Innovative • Flexible • Reliable • Supportive • Cost Effective The information contained in this publication has been obtained It is cited as being instrumental solution to the typical challenges of these say they of surveyed from sources the Proprietors believe to be correct. However, in increasing yield, with nearly half have at least one organisations facing businesses. The core start- no legal liability can be accepted for any errors. No part of this (46 per cent) reporting increased IoT project that consider IoT as ing point is the business plan. What publication may be reproduced without the prior consent of the 83% 90% production capacity and 44 per cent has reached the critical to their are you trying to do, what does your Publisher. © Raconteur Media signalling cost-savings. Quality and use stage business’s success company need to do and then how www.spitfire.co.uk safety were other named benefi ts of can digital technologies impact and @raconteur /raconteur.net @raconteur_london IoT for business. Microsoft 2020 support this?”

raconteur.net /iot-business-2020-dec 04 I o T FOR BUSINESS RACONTEUR.NET 05 Commercial feature

SUSTAINABILITY Greater connection can save water

Water management per cent over the next fi ve years and provide a better, more resilient ser- using the internet vice to our customers,” says Daniel of things can reduce Woodworth, network strategy man- Q&A ager at SES Water. leaks and ensure The water company is getting near real-time data from the sen- vital resources are sors, and artifi cial intelligence IoT: part of the new age and machine-learning alerts them not wasted immediately to leaks, low pressure or other supply interruptions. “As a of predict and prevent result we can be made aware of any leakage occurring on our custom- ers’ pipework, allowing us to pin- Duncan Jefferies point the precise location before it The internet of things (IoT) allows us to collect the can cause any damage to property, the environment or an interruption data fuelling the new era of predict and prevent, ore than 50 per cent of the to supply,” says Woodworth. M world’s population will be After seeing signifi cant benefi ts enabling a shift away from claims and loss, living in water-stressed of moving to NB-IoT, SES Water has however it should never be viewed in isolation, regions by 2050, according to the now begun a full company-wide United Nations. It’s therefore vital rollout of the technology. In future, says Stephen Chadwick, chief executive of risk we reduce the 126 million cubic it could even enable the water pro- metres of water lost annually due to vider to predict and prevent pipe- mitigation data science experts Shepherd leaks, poor metering and theft, and line failure before it happens. not just for the good of the planet. Whatever the industry, Rik The cost of lost water amounts Gunderson, utility client director to $39 billion (£29 billion) a year. at Software AG, says there are ulti- Meanwhile, consumers want busi- mately three elements to improv- nesses to do more than pay lip ing water management and reduc- service to environmental issues. ing wastage: capturing the data, They expect to see real evidence analysing that data and using these of how companies are reduc- insights to drive a business outcome. ing their impact on the planet’s “The hardest part in any indus- resources, including their approach try is the ability to access the data,

to water management. Doole/Unsplash Samara make both it and the resulting ana- What is the traditional is much better to incentivise the Heritage where we’re preventing cat- risks, so we understand what data air quality as well as footfall and the It’s an issue that’s particularly lytics easily accessible yet secure, approach to risk in the prop- owner to take steps to mitigate the astrophic loss to priceless artefacts inputs Shepherd requires for anal- usage of things like heating and air pertinent for water-intensive Better management of the water equipment are often spread out over water pipes, which are connected and to have the business fore- erty sector and why is it flawed? risk through detection and predic- and heritage property. With Kenwood ysis. We utilise numerous methods conditioning so they can operate at industries such as manufactur- system means “energy is also large areas, IoT off ers an opportu- using Vodafone’s narrowband IoT sight to use the data in a way that The traditional risk transfer tive analytical insight. House, we’ve taken an 18th-century to extract and collect data, includ- optimum levels. ing and agriculture, which use reduced when leaks are eradi- nity to gather data for water man- (NB-IoT) network. drives decisions,” he says. While model for property insurance building and put it onto the same ing IoT-enabled sensors, building large amounts of water to produce cated, as the energy to treat and agement on a far larger scale than “These partnerships we have this might be a challenge in some is outdated, based on the risk and How is IoT technology data level as the Shard to provide management systems and external What is the future of IoT in the cars, clothing, crops and other pump leaked water is no longer was previously possible. developed are helping us create an instances, the results, both envi- the payout and the claims and the enabling this more intelligent, many actionable insights enabling the data. It’s important to embrace the property risk space? vital goods. But thankfully there’s required”, says Nigel Harley, IoT “While it’s practically impossible intelligent water distribution net- ronmentally and economically, loss. This transfer is the least best proactive approach? smarter management of the property power of IoT, but understand that it Real-time knowledge promotes a solution. sales specialist with the Internet to install enough sensors to measure work that aims to cut leakage by 15 seem well worth the eff ort. way of managing risk. It perpetu- Real-time, data-driven and environment. is not the end-game. Data analysed better decision-making, mini- Smart water systems based on of Things Centre of Excellence water quality changes everywhere in ates a cycle of avoidance. A prop- insights empower a predict is new information and informa- mising risks and improving your abil- internet of things (IoT) sensors, team at Software AG, which pro- a network, IoT helps by presenting us erty owner transfers the risk to an and prevent approach, allowing tion layered and shared creates new ity to act. We’re already seeing a lot of big data and analytics can reduce vides platform integration and IoT with the bigger picture,” says Vesey. HOW MUCH WATER DO WE USE EACH DAY? insurance company to avoid its con- companies to move away from claims knowledge. It is this new knowledge consumer products coming out with the amount of water that’s wasted for enterprises. “It can interconnect a smaller number sequences, when in fact it is this and loss. Insurers wait for a claim to that enables businesses to make embedded IoT, such as smart fridges during agricultural and manufac- “In agriculture, the use of soil of sensors — ones that measure fl ow, Annual daily water usage per person in the UK, by country (litres) person or organisation that is best happen, investigate it and then have better, smarter and more-informed and ovens, but next we’ll see this turing processes, improve the effi - moisture sensors can increase pressure, water level and water qual- placed to reduce or mitigate the systems that allow it to be paid to a business-critical decisions. proliferation of smart devices move ciency of water distribution sys- yields by applying just the right ity — and link them together with risk in the first place. Rather than a client. Powered by data science and into the industrial scale. We’ll see tems and alert companies if toxins amount of water to satisfy plant models to ‘fi ll in the gaps’ and provide property owner transferring the risk IoT capabilities, we precisely pre- What does this new innovation smart pumps, boilers, heating sys- or other impurities are detected. needs and not saturating the root a complete picture of water quality to an insurer, which prices that risk dict and prevent the risk occurring mean for property management? tems, recirculation systems and fans, “Advances in IoT sensors, com- system,” says Laurie Reynolds, changes across the entire system.” based on a notional assessment, it in the first place. The new Shepherd It’s an enormous step forward, and this will bring a lot more data munications and cloud computing managing director of AquamatiX, a Using IoT across water networks 165 risk mitigation model allows both It’s important to embrace the a digital transformation in the that can be ingested by Shepherd. have dramatically lowered the cost software company that specialises in this way allows operators to Scotland property owners and insurers to true sense and a way for insurers to From there we can provide richer of gathering, storing and analysing IoT solutions for water and waste- make better decisions about water gain a true understanding of risk in power of IoT but understand attract and retain more clients while analytical insights, allowing prop- data, whether this is from specifi c water infrastructure. “The amount management, and even automate 145 real time. This is game-changing and that it is not the end game improving their claims-loss ratio by erty owners to make better deci- equipment, like pumps or valves, of water to achieve ideal growing decision-making to respond to Northern empowers all stakeholders to better facilitating better decision-making. sions about how properties are man- or entire processes like water treat- conditions can be varied during the demands in real time, including Ireland manage and mitigate risks, resulting Moving from claims and loss to pre- aged and maintained. At Shepherd, ment or irrigation,” explains Joseph growing season.” when and how to operate treatment in improved loss ratios for insurers dict and prevent encourages new we’re in the business of creating new Vesey, chief marketing offi cer at Due to the size of many water plants, pumps and valves. 143 while reducing costs and disruption revenue streams and new ways of knowledge and insight. We see IoT as Xylem, which creates smart tech- company networks and the fact “In addition to providing preci- m England £317 for the property owners. thinking on how to reduce rather a fundamental part of providing this nology solutions to meet water and that their pumps and treatment sion, this technology eliminates underwriting profitability fell to than just transfer risk. Meanwhile, value-added service of building and energy needs. many procedures that, until now, a 10-year low in 2018 as insurers Can you expand on how risk mitigation doesn’t just apply to property knowledge. “They allow us to go beyond basic have been carried out manually,” recorded a loss of £317m Shepherd is helping to facili- the insurability of a property. These monitoring to effi ciently access says Alicia Asín, co-founder and tate predict and prevent? How do you work with IoT insights are hugely valuable to new types of data, at a level of gran- chief executive of Libelium, which Global Data 2019 Shepherd creates new knowl- companies to ensure they are property owners in terms of energy ularity that wasn’t cost eff ective in designs and manufacturers IoT edge about the way a property collecting and processing the consumption, typically driving a 25 the past, especially for small and solutions. She adds that this not since is performing and its inherent risks. right data? per cent energy reduction, and help For more information please visit medium-sized organisations.” only saves money, it means staff We do this by precisely exposing and Data derived from IoT needs to optimise assets and reduce down- www.shprd.com/iot-report In short, utilities, farmers and While it’s practically impossible can be reassigned to other tasks, understanding the causality of risk be aligned to the wider busi- time. Rather than a facilities man- manufacturers of all sizes can use adding value to the business. and therefore empowering the owner ness objectives. To this end, we work agement team waiting for something IoT technologies to improve their to install enough sensors to SES Water, which provides water 143 and insurer to better manage them. backwards with the insurer and prop- to break while carrying out a regular water management processes. in Sutton and East Surrey, has measure water quality changes Wales 2015 For example, in a sawmill, we are pro- erty owner, starting by identifying the maintenance schedule, Shepherd’s Sensors can monitor tank fi ll- been working with a number of the amount of property insurance viding a deeper understanding into inherent risks that are specific to a condition-based monitoring system ing levels, for instance, as well as everywhere in a network, IoT its key supply chain partners to claims paid in the UK has seen a the causes of fire. This powers our property or portfolio of properties. can tell them the expected life- control the quality of water used helps by presenting us with trial a range of specialist digital year on-year increase predictive capability to prevent a loss From there we pinpoint what infor- time of assets. We can also monitor in manufacturing processes and water meters, sensors and acous- Statista 2020 Waterwise 2020 event. Another example is English mation is required to mitigate those oxygen and CO2 levels and measure detect leaks. the bigger picture tic loggers on underground mains 06 I o T FOR BUSINESS RACONTEUR.NET 07 Commercial feature

While IoT skills can help end-users THE TOP 10 MOST and consumers, this can also enhance IN-DEMAND SKILLS job roles that traditionally wouldn't be associated with the technology. Based on the top skills Trust is the key "There are swathes of job roles that companies are hiring for can be enhanced by using connected Position change from 2019 devices and many sectors are already making use of it," says Pilgrim Beart, to achieving co-founder and chief executive of Blockchain DevicePilot. "The largest impact will 1 New entry be felt by engineering, customer ser- vice and operations teams. the promise "A great example is Winnow, a com- Cloud computing pany that uses connected tech to 2 -1 reduce food waste in industrial kitch- ens. It uses a camera, scales and some of trillions of clever AI around bins to identify and Analytical reasoning weigh food waste; examples might be 3 No change carrot peelings or fruit that has gone beyond its use-by date. IoT devices "This, in turn, gives kitchens a lot Artifi cial intelligence of data about exactly what they are throwing out and how much of it, 4 -1 A trillion internet of things devices within enabling them to reduce waste and improve their bottom line. All of UX design the next 15 years is a real possibility, but this is done without the need for any realising their potential relies on people’s human intervention." 5 No change Working from home under tiered lockdowns is continuing at least for trust. Integrated SIM, or iSIM, is the Business analysis the time being, so businesses will need foundation of secure cellular IoT to be ready with their solutions and 6 +10 close the IoT skills gap in 2021. Robinson at Econsultancy believes upskilling will be essential in help- Affi liate marketing confluence of events is and the insights they generate can be Images Hours/Getty 10’000 ing companies succeed. "To prepare 7 New entry A accelerating the internet of really trusted. for demand, every business must things (IoT) and its poten- A trillion may sound like a lot, but it SKILLS encourage and enable their people to tial to transform businesses, indus- starts with small devices generating think diff erently about the thing they Sales tries and wider society. While devices tiny amounts of data. Scary stories do 38 hours a week," he says. "Their No change are getting cheaper, lower powered in the media can quickly fuel wari- minds must open to how they will 8 and more functional, coronavirus has ness and, if people don’t trust those Closing the gap to improve use the IoT to close the 130-hour gap forced organisations and consum- individual devices, the whole idea of between how they work and how the Scientifi c computing ers online much faster than anybody big data is polluted and the opportu- customer consumes, acts and buys. would have expected. The result is a nity is lost. To achieve trust on a large "Every employee and entrepreneur 9 +3 clear opportunity to reach a trillion IoT scale, it first needs to be baked into workforce productivity can learn, they just need to be given devices globally in the next 15 years. every single device. the permission and the tools to make Video production There is one overarching challenge “To get trust in a device, you have it happen." standing in the way: trust. IoT prom- to build it in from the start,” says Having the technology is merely the fi rst step companies are not in a position to Beart concurs, believing IoT will 10 -3 ises a huge amount of value to busi- Vincent Korstanje, chief executive of hire at scale just yet, but this won't show its potential throughout 2021. LinkedIn 2020 nesses, industries and wider society, Kigen, the security leader for cellu- security everywhere, while its small a multitude of players coming together for internet of things implementation. The next, last long. "As companies look to increase effi - enabling monumental efficiencies, lar IoT. “A SIM is a vital technology for size makes it practical and affordable.” and playing together, where every- "Similar to developments within ciency, particularly with a workforce incredible new innovations and vital trust. A lot of the internet now runs By driving down the cost and power, body around the world can bring their and most important, is having the skills in-house AI, IoT is an example of technol- that I expect to be working remotely manage their devices as customers advancements in sustainability. But on two-factor authentication and and increasing the performance, iSIM best components to those devices and ogy and academia intersecting for much of next year, connected will quickly lose patience if providers it is fundamental that IoT devices that runs on SIM. It gives a device an To get trust in a device, you have technology unlocks all kinds of IoT make a trillion devices a reality.” to ensure the tech is used to its full potential at a broader level. An increase in devices will show their worth as they are unable to deliver the level of ser- identity. To achieve trust, you then to build it in from the start use-cases to come to life, in growing Digital transformation not only has the number of courses and other can monitor and control a huge num- vice and effi ciencies they promised." need to track where a device has areas such as smart cities, ebikes and huge promise to make all our lives specialised degrees in recent ber of processes remotely,” he says. To help close the IoT skills gap, been, who is loading software onto escooters, and equally in more tradi- better but also is increasingly critical Sophia Waterfi eld years is helping to promote new "My advice to IoT service providers is LinkedIn has made nearly 1,000 it and what its life cycle is. But it all tional industries such as healthcare, to our fabric of life as has been high- practices in connected technolo- to get organised and ready for growth. hours of free courses available starts with identity.” shipping and retail. IoT is becoming lighted during the pandemic. However, he coronavirus pandemic capitalise on it. This aligns with gies which, in turn, trickles down to This means having the infrastruc- for in-demand skillsets associated % People are familiar with SIMs as the core to these industries, but they with IoT, there is just so much more T has brought about an over- research by LinkedIn that found physical developments." ture in place to properly monitor and with IoT. 65 small cards in their mobile phone, Bayer to constantly monitor the status don’t manufacture in the same way to come. That’s trillions of devices night digital transforma- cloud computing, artifi cial intel- providing the connectivity to make of its products and receive immediate as the smartphone or PC industries. helping us live our lives in incredi- tion for many sectors, creating a ligence (AI) and user experience calls and use data. If you change your insight into their global inventory. The Kigen is looking to do for IoT what ble ways. Though businesses need sudden need for everything to be design, which are all related to IoT, of enterprises have deployed mobile network provider, you take smart label connects via public mobile its parent company Arm did for to innovate and collaborate so they connected. Enter the internet of were in the top ten most in-demand machine-learning algorithms, which could collect data IoT solutions as part of a broad the SIM out and put a new one in. Yet networks and delivers a continuous smartphones. Arm pioneered a new can solve the trust conundrum for things (IoT). Unfortunately, due to hard skills in 2020. over a wider area and run immediate data analysis and digital transformation strategy [1] while this may work well for mobile, it service for three years, streamlining way smartphones could be manufac- everyone involved. the exponential need for specialists "Traditional developers have anomaly detection. is hugely impractical to design holes Bayer’s operations. The idea of a paper- tured, with intellectual property for in cloud computing and data science, some of the skills required, but Automatically sending a notifi cation to the farmer GSMA Intelligence, August 2020 for SIM cards into IoT devices, many of thin connected device is striking, but the silicon market, licensing a chip there is also an IoT skills gap that IoT's complexity demands more removes the need for local workers to check each which need to withstand harsh envi- Kigen’s iSIM technology is also going design so multiple vendors could col- Sources: needs to be fi lled. and helps to create the current insect manually. However, this would impact the local [1] ronments and in the future could be into connected consumer electronics, laborate, compete and bring differ- Based on August 2020 data, per the "COVID-19 is the radical transfor- skills gap," says Tom Canning, vice economy negatively, as there would be no seasonal GSMA Intelligence IoT revenue: state of as small as a grain of rice. healthcare and even smart streetlights. ent solutions to market. mation IoT has been waiting for," says president of global sales in IoT and work. According to the World Economic Forum, the market 2020 report With this in mind, Kigen invested What stands out about Kigen is that as The company is bringing a similar Richard Robinson, managing direc- devices at Canonical. "The reality these types of jobs, which require "low educational [2] IoT Connections are defined as heavily in standardisation and pio- a provider of secure operating systems horizontal play to IoT, allowing multi- connected cars, smart home devices, tor of Econsultancy. "At the heart of is, in an industry as dynamic and attainment,” are at risk. 12bn neered integrated SIM (iSIM) tech- and enabler for advanced connectiv- ple solutions to come to market much connected industrial equipment, this, for many, is the IoT and adoption fast-changing as IoT, it's impossible In manufacturing, jobs such as production [2] nology, which provides the strongest ity, it is driving this change through a faster in areas such as healthcare whereas non-IoT connections consider of the 168-hour week, when customers to predict more than a few years into supervisors are also at risk. Ericsson has worked with IoT devices surpass the number The jobs under threat from IoT of non-IoT devices in 2020 foundation of identity for secure cel- standardised path for devicemakers. and smart metering. By making iSIM smartphones, laptops, and computers. can purchase a product and consume the future." He also believes most Worcester Bosch to create the UK's fi rst 5G factory, lular IoT. When the IoT devices are tiny, This derisks their path so they can the foundation of embedded trust content whenever they like. The internet of things (IoT) has vast potential across using technologies such as 5G and IoT to optimise IoT analytics, November 2020 remote and updated over the air, their focus on enabling new business models for all IoT, traditional businesses can "IoT is the answer to the mathe- all sectors in terms of productivity and revenue, but machine performance and increase output by as lifespan is restricted by their battery and increasing productivity. have the freedom to manufacture matical equation of how to bend time it could make some jobs redundant. In developing much as 2 per cent. life, putting high demand on efficiency. “Every IoT device should have an through their preferred suppliers For more information please visit to deliver goods and services just in countries, especially, organisations might fi nd Part of the Worcestershire 5G Testbed, the factory Kigen’s iSIM offers 70 per cent lower iSIM in it,” says Korstanje. “It’s a frac- and deliver services that matter most kigen.com or sign up to our upcoming time or in real time with every cus- themselves attracted to automated processes, which now runs real-time machine sensors that enable them power consumption than a traditional tion of a square millimetre on the sili- to their customers. webinar at tomer contact." are more effi cient and cost effective, than hiring locally. to address problems on the production line before they SIM, making it suitable for all devices to con so the decision on if your product “We make IoT possible through the kigen.com/solving-iot-trust Outsourcing and professional ser- Every employee and One job IoT could automate is pest control. happen. However, this removes the need for supervisors 2bn be kinder to the planet too. will ever use IoT becomes easy. iSIM is whole supply chain, enabling a highly vices company Capita found 70 Researchers in Italy studied how wireless sensors or machine operatives, potentially costing them their SIMs enabled by Kigen secure Some of the first products based trusted as it implements certificate flexible approach both for the busi- per cent of businesses said IoT was entrepreneur can learn, they just could help with identifying codling moths attacking jobs. The hope is IoT will create more meaningful work operating system on Kigen’s iSIM technology include an based security, and allows the devices ness model and for how people can relevant to them, but more than need to be given the permission apple crops. They found IoT sensing devices could run for which redundant workers could be retrained. innovative smart label now used by to be updated over-the-air, which are use our technology” says Korstanje. three-quarters had an IoT skills Industry estimates pharmaceutical and life sciences firm both important for trust. iSIM enables “We need to look at the supply chain as gap in their workforce and couldn't and the tools to make it happen 08 I o T FOR BUSINESS RACONTEUR.NET 09

INDUSTRIAL ADVANTAGES

Top use cases of IoT across five different industries; survey of decision-makers at enterprise companies currently involved in IoT 66% INVEST& 64% 59% 56% 57% 55% 53% 51% 48% 48% 48% 45% 43% 43% 44% IMPLEMENT 42% 40% 40% 40% 38% Enterprise spending on the internet of things has jumped over the past few 38% 37% years and 2020 has been no exception. Despite the disruptions caused by 33% 33% the coronavirus pandemic, executives remain positive for the outlook for 29% investment. This infographic explores past investment, future plans and how different industries are implementing IoT across their organisations

Fleet managementFleet Security, surveillance, and safety efficiency operations Manufacturing infotainment and telematics Vehicle maintenance Predictive % automation Industrial Quality and compliance planningProduction and scheduling Supply chain and logistics Plant safety and security Supply chain optimisation optimisation chain Supply optimisation Inventory Surveillance and security Loss prevention optimisation Energy Tracking patient, staff, and inventory service and monitoring device Remote assistance and monitoring health Remote Safety, security, and compliance security, Safety, managementFacilities Public safetyPublic management facilities and Infrastructure management compliance and Regulations management asset and Fleet 82 47% 19% response Incident Manufacturing Retail/wholesale Transportation Government Healthcare of business executives say IoT of organisations surveyed say investment has jumped Microsoft 2019 investment has grown over in October plan to increase by over 50 per cent the past three years investments in IoT despite the impact of COVID-19

Gartner 2020 Gartner 2020 Economist Intelligence Unit 2020 TOP REASONS FOR IOT ADOPTION INVESTMENT HAS ACCELERATED

According to decision-makers at enterprise companies currently involved in IoT How business executives say IoT investment has grown in the past three years

COVID-19’S IMPACT ON INVESTMENT Operations optimisation 56% 2017 2020 How COVID-19 impacted plans to implement IoT to reduce cost

Employee productivity 47% 1% Up 100%+ 4% 1% 6% Not implementing Significantly reduced Safety and security 44%

19% 12% Up 51-100% 15% Supply chain management 40% Significantly increased

Quality assurance 40% 28% Up 11-50% 36% 29% Somewhat reduced Asset tracking 33%

21% Up 1-10% 26% Sales enablement 31%

Energy management 26% 25% No change 17%

Condition-based maintenance 25% 28% 17% Somewhat increased No impact 2% Down 1-10% 1% Health and wellness 18%

Gartner 2020 Microsoft 2019 Economist Intelligence Unit 2020 10 I o T FOR BUSINESS RACONTEUR.NET 11

EMERGING TECH IoT Whether edge or central cloud be possible if embedded with opera- services are required depends on tional software,” he says. the operation but, as a rule, for crit- According to Dando at HPE, the Interest in IoT use-cases has also ical applications, such as deploy- acceleration in the adoption of IoT been boosted by the pandemic. ing IoT-supported autonomous use-cases driven by the pandemic Understanding the According to a recent McKinsey & machines on factory fl oors, servers has included installing thermo- Company survey, the share of digi- making decisions should be close static cameras to monitor fever lev- tal or digitally enabled products in by for reduced latency. Adding 5G els at building entrances and ena- company executives’ portfolios has networking could improve effi cien- bling hands-free access. This has tech ecosystem been accelerated by seven years. cies further. required a scaling up of computing Another report by Vodafone found “The cost benefi t is really strong capacity, but not necessarily in one 84 per cent of executives thought when you combine 5G, IoT and, specifi c network. IoT applications were key to main- increasingly, cloud,” says Silver. IoT devices, he says, are likely Coronavirus is proving a tipping point for taining business continuity during Furthermore, the cloud makes to always connect across multiple tech adoption; cloud, IoT and 5G are at the the pandemic. many less critical IoT applica- communication methods, depend- From connected household light- tions, such as smart lightbulbs and ing on the individual use-case. heart of this acceleration into digitalisation, bulbs and thermostats to indus- thermostats, aff ordable, says PA “Things will be connected across try 4.0 applications, IoT networks Consulting’s Devine. Bluetooth, wifi , cellular and physi- but are their benefits interdependent? encompass a huge range of capabil- “Without the cloud, the cost of cally cabled networks; this will con- ities that can vary wildly between running the application would be tinue for a long time because the sectors. And while the notion of IoT expensive; sensors need to be low requirements of individual devices Heidi Vella has been around for some 20 years, power and low cost, which wouldn’t vary,” says Dando. adoption had previously been slow. Is this because the cloud is fi rst needed to facilitate it? “No,” says Digital Catapult’s Silver. “The cloud enhances IoT, but it’s possible to run machine-to-ma- chine data-gathering and to collect and deploy sensors across equip- ment and machinery in factories and receive the sensor data on a local area network, such as wifi , and to do analysis locally.” However, the power of combining IoT and cloud can be “extraordinary”, he adds. “The cloud allows companies, for example, to sensor-monitor fi ve diff erent factories and create an aggre- gated view of the data, which can then be analysed by artifi cial intelligence for insights,” Silver explains. 2 Images Drury/Getty Richard

5G “In an industrial environment, with that currently do not exist,” says mission-critical processes that need Kevin Hasley, managing director real-time information, 5G is probably of RootMetrics, a network perfor- The impact of 5G, which off ers ultra- the only solution,” says Alicia Asín, mance measuring company. fast speeds, increased spectrum and chief executive of Libelium, an IoT But if speed and performance are lower latency, on IoT and cloud tech- applications company. not critical, 5G won’t be needed, says nologies remains to be seen, accord- Early applications are being con- Asín. “A smart-parking network, for ing to Devine. sidered in manufacturing and example, that requires low power “5G will be required for massive German manufacturers, in particu- and performance doesn’t need 5G. IoT or many millions of devices all lar, have been keen to buy private IoT is not really dependent on 5G or

Rizky Panuntun/Getty Images connected in a small area and the 5G spectrum, says Devine. It is also the cloud, it just depends on what business case for those solutions are being explored in fi lm production for you're doing and how that might add 1 yet to be proven,” he says. wireless mobile automated cameras. to it or not,” she says. Cloud computing Networks, says pre-pandemic many being used to exchange and man- Massive 5G-enabled IoT is “For companies that already For homeworkers, 5G will have businesses had avoided cloud adop- age data from sensor deployments expected to be most valuable for have an IoT solution in place, 5G to compete with fi bre broadband, tion, either because of fear of the in factory environments, which is industrial applications, including will allow for a tremendous expan- unless in an area with poor con- For many companies that were technical complexity or lack of one of the ways internet of things hospitals, railways and manufactur- sion of opportunities. We’ll begin nection, then the next generation forced to shutter their business budget. “The pandemic, however, (IoT) technology and cloud are ing, to support remote surgery and to see more and more devices con- cellular network “might be a very premises due to coronavirus has been a catalyst to overcome increasingly working together,” wireless autonomous machines that necting together on the same net- convenient and speedy way of deliv- restrictions, the cloud has helped these fears,” he says. says Silver. could utilise private 5G networking. work at speeds, and with an ease, ering that bandwidth”, says Devine. their newly decentralised enter- In fact, Tim Devine, a technology The increasing proliferation of “What’s going to happen fi rst, I prise remain operational. expert at management consultancy IoT devices, therefore, could drive think, is with more IoT devices auto- Research from Deloitte found PA Consulting, says with Microsoft the adoption of cloud services. mating more workplaces over time, those fi rms that fared better in the Offi ce moving to the cloud, it is now This will include hybrid cloud people will access the sensor data pandemic had already adopted vir- “endemic” in everything we do. – a public, private and on-prem- remotely over the cloud and that will tualisation and cloud technologies. “Almost every smartphone app ise storage and computing envi- mean demand for bandwidth and 5G Those that hadn’t invested scram- is connecting to a cloud service or ronment – and edge cloud, where will increase,” he adds. bled to do so; PwC reports spending application, so everyone is eff ec- computation happens closer to For implementation, the diffi culty on cloud rose 37 per cent during the tively using it,” he explains. the IoT device, as companies seek will be integrating new generations fi rst quarter of 2020. The shift from the cloud as a more control over their systems, of technology onto old generations. Essentially, cloud computing place to store data to computation says Chris Dando, chief technolo- “It’s possible existing cloud services allows businesses to run sophisti- processing was the game-changer, gist at HPE. won’t be robust enough to support cated applications and store data says Dr Jeremy Silver, chief exec- “Not everything captured at the the new IoT 5G-led services that will on several dispersed computers, utive of Digital Catapult, a digital edge will be processed in central be available,” says Devine. accessible via an internet connec- technology innovation centre, as it datacentres, but at the edge for mis- Asín adds it’s also important to tion. During the pandemic, this allowed businesses to run virtual sion-critical reasons. Therefore, support training and education meant company data and software machines and services which cre- part of the IT environment is “because otherwise adoption of applications could be accessed eas- ated new applications. going to become more distributed, these technologies won’t happen”. ily at home, instead of being locked “In the fi lm and media sector, pro- but this will very much depend Therefore, cloud, IoT and 5G are far into offi ce-based servers. duction companies are using cloud on the individual use-case and from mutually exclusive, but as Dando Nabil Bukhari, chief technology services to collaborate on editing the amount of processing power says, together they are most likely offi cer of networking fi rm Extreme and production of fi lms. And it’s needed,” he explains. 3 peng song/Getty Images “better than the sum of their parts”. 12 I o T FOR BUSINESS RACONTEUR.NET 13 Commercial feature

OPINION

‘It’s now about Can all businesses you as senior leaders recognising reap IoT rewards?

IoT’s impact and Most businesses see the opportunities the internet of things (IoT) can offer and yet six in every ten IoT projects understanding fail at the proof-of-concept stage the art of the possible’

nly four years ago, a survey high in the reservoir” and the cen- O found that four out of fi ve tral system replies “please dis- common problem with IoT The fi rm then manages the product Americans had not heard charge water downstream”. A innovations is devices are THE IOT DEPLOYMENT life cycle of those solutions to ensure of the internet of things (IoT). Of course, if the wrong reservoir not designed to be market JOURNEY IN NUMBERS they run smoothly for years to come. IoT describes the network of was emptied the consequences ready and struggle to prove their busi- “Businesses may feel they need to physical objects that are embed- would be serious and so we reach ness case. But the options available spend large amounts with consultan- ded with sensors, software and the third element of IoT’s recent to businesses are growing and help is cies to design their sensors and prod- other technologies for the purpose rapid development: security. The at hand. ucts from scratch, but too often much of connecting and exchanging data biggest IoT security risks involve When a healthcare startup needed 90% of the effort is spent just reinventing with other devices and systems software. Software attacks can to realise an innovative new concept of enterprise the wheel and creating unnecessary over the internet. exploit entire systems, steal infor- for a health monitoring solution for leaders say IoT is costs,” says Thorn. For people like you and I, the most mation, alter data, deny service and the elderly, it sought help from AND critical to their “Guided by decades of expertise, we success real example of that is the smart- compromise or damage devices. Technology Research, a pioneering UK achieve the same results for a fraction Forbes phone we take everywhere with us. Many IoT devices still present a product development consultancy. of the cost by piecing together easy- TELEHEALTH A barrier for IoT in healthcare is IoT devices also enable remote Your smartphone has been getting cybersecurity risk because they are The startup had created a sophis- to-use modules.” building the right data infrastruc- monitoring, helping to curb the cleverer in your pocket and now based on old protocols and easily ticated algorithm to detect when an As the IoT market becomes more ture. “At this point, there’s no infra- spread of the virus, and can assist IoT is accelerating change in our hackable, but this is changing rap- eldery person had fallen over, which accessible to businesses, they need structure to collect all the data that’s early detection, which is one of lives and ushering us rapidly into a idly and security is increasingly ran on a sensor to be placed within a to think carefully about how they will coming from patients,” says NHS the key methods used to help period of dramatic change. Again. being baked in at the design stage. person’s shoe. 60% invest in and capitalise on digital trans- of IoT projects England’s Sood. There isn’t a dash- prevent outbreaks. We have more than 50 billion However, as we move towards a The idea was this would remove the formation. Those that cannot turn Connecting healthcare fail at Proof of board set up that allows clinicians to “Technology has evolved to devices already connected to the future when more and more pro- need for the user to wear or inter- Concept stage innovations into minimum viable prod- see the data and to act upon it. “So such a point that we can now internet – that’s seven per human cessing is done at the point of data act with the device, but off-the-shelf IOT Now ucts ready for the manufacturing pro- that’s a big challenge, in terms of use AI and machine-learning to – but it’s the next ten years which collection, the edge, there is still hardware made the product too big to cess will fall at the fi rst hurdle. how we manage and curate and col- derive insightful analysis about should really grab your attention, much to address. fi t and therefore unsuitable for manu- Similarly, if they do not rede- to cope with COVID lect that data,” he says. the virus through accessing a with this number expected to grow So what does all this mean for facture. It was hard to prove the busi- sign pre-existing products that are Many patients also don’t have wide range of patient data,” says to over 500 billion by 2030. us as digital leaders? We have to ness case to investors and developing under-performing, they will miss out The internet of things is transforming healthcare, access to good wifi, which is Amelia’s Grasso. As leaders, if you have not already see IoT as an opportunity or face a a whole new bespoke product would on revenue and effi ciency gains. another challenge. “We have to begun to embrace data and oppor- bleak future. As leaders, we should have been too costly. 47% AND Technology Research has been enabling patients to be treated at home and improving ensure there’s no digital divide tunities to collect it and analyse it, already be shaping overall strategy Using its c2 platform of plug-and- of businesses say working in the connected devices and that the people who need this you are about to be submerged by by placing particular emphasis on play IoT solutions, AND Technology cost and ROI are space since 1980 and offers a wealth of the medical data available to clinicians technology most have access to it a data tsunami. This should mat- how digital technologies are contin- Research reengineered a low-pow- the main barriers expertise. By shepherding clients’ con- This can improve compliance and are using it.” ter to all leaders because it will ually changing and the opportuni- ered and Bluetooth-enabled design to IoT cepts from drawing board to market, it Internet of Business rates when it comes to taking med- In recent years, the NHS has set shape the future of all organisa- ties this presents our organisation. that fi tted. It also created an app so removes the hassle and high costs of icine, according to Tom Russell, up the Strategic Data Collection $15bn tions. McKinsey’s Global Institute It’s now about you as senior lead- it could be used through a smart- the innovation process, dramatically programme manager for health Service, a secure system used by spent by healthcare on IoT predicts IoT will have an economic ers recognising IoT’s impact and phone, making the device produc- reducing the risks of failure. Abby Young-Powell and social care at techUK. “From a health and social care services to in 2020 (up from $5bn in 2015) impact of between $4 trillion and understanding the art of the pos- tion ready. As more devices are connected to behaviour perspective, if you show submit data. But as hospitals col- $11 trillion by 2025. sible, starting with the culture of “From beginning to end, that job took the internet worldwide, competition iPropertymanagement, 2020 people what’s going on and ena- lect more patient data from tech- The question is not do I need to your organisation, not strategy. It’s us two weeks,” says Dr Nicola Thorn, 50% in the IoT sector will intensify. There rom wearable technol- Firstly, IoT can be used to measure ble them to check all the different nology and IoT devices, it will be a swim? But rather, if you want to about moving to a culture that can chief executive of AND. “It meant the time reduction is a risk that a handful of well-re- F ogies, such as Apple the oxygen level and temperature assets of their own body and care, challenge to maintain and manage survive this next disruption, can keep pace with constant change, startup could show stakeholders a using c2 sourced giants will come to dominate watches, to ingestible of patients who might have COVID- people take ownership and are security and privacy. you swim? where new models of working and scalable design that could be taken if developers do not tear down the sensors and connected inhalers, 19 or who are at high risk. Secondly, more responsive,” he says. Importantly, telehealth and tele- Alongside this massive growth in plenty of collaboration are energis- forwards without crippling costs to AND internal data barriers to entry. the internet of things (IoT) has it can be used in chronic disease It also means the sector can be medicine have been fundamental data availability, the second accel- ing rather than frightening. So, as the startup.” By ensuring products have a strong the potential to revolutionise the management to measure things like focused on preventative medicine, in stopping the spread of COVID-19. erator of IoT has been advances in leaders, let’s ensure we accept we The number of connected IoT business case from the outset, innova- healthcare industry. It is already weight and blood pressure. easing the burden on healthcare IoT medical equipment is helping connectivity. If we take just one truly face the internet of everything devices, including machines, sen- But many developers feel lost about tors will give themselves the best chance giving patients greater control over IoT monitoring devices are espe- workers and improving patients' curb the spread of the virus. Devices Sood adds: “It is a real oppor- area of IoT, say, remote sensors in and learn to swim. sors and cameras, is forecast to hit where to start when bringing new solu- of carving out a space in this fast-growing their own health and, at the same cially helpful for chronically ill lives and wellbeing. can be used to help track down peo- tunity that we’re seeing with IoT water utilities, we have had tech- 43 billion worldwide by 2023, opening tions to market and nervous about the market, putting them on a clearer path to time, enabling clinicians to work patients who may have disabil- IoT medical devices can help ple who may have been exposed and and telemedicine.” nology for some time, which was up huge commercial opportunities. risks involved. success in the connected future. more efficiently and effectively. ities, as well as for older people doctors optimise working prac- help improve patient compliance But there are barriers to be robust in terms of connecting sen- Many IoT consultancies charge pro- Global healthcare services have and those who live alone, says tices. Such devices enable care to with quarantines. overcome, including ensuring a sors, but was only useful as moni- hibitive prices to help fi rms develop relied on remote telehealth ser- Dr Vincent Grasso, global prac- be delivered remotely, on demand digital divide does not exclude tors that could say “I’m too hot” or bespoke hardware and software solu- vices and technology more than tice lead for healthcare and life and informed by real-time data, millions from access, secur- “I’m broken, please fi x me”. tions, where they build everything If you are looking for an award ever during the coronavirus pan- sciences at AI company Amelia. reducing a logjam of appoint- ing funding, building the data With GPRS, and now 5G, offering from scratch. Meanwhile, do-it-your- winning partner to implement demic. The IoT enables doctors IoT in healthcare also enables ments, cutting waiting lists and infrastructure, making sure IoT us a continuous data stream, we self alternatives are usually diffi - an IoT initiative in your business, and nurses to monitor patients patients to have more control over allowing clinicians to spend more has the right regulation to ensure can have a two-way dialogue with cult to turn into viable, market-ready please visit www.andtr.com or remotely, helping to keep people their own health. Dr Barney Gilbert, time on complex cases. quality and safety, and gather- a device, which means we can add products and often come with email [email protected] safe from the virus. co-founder and joint chief executive Dr Alex Young, founder and chief ing enough evidence that devices control. When I say control, I hope security vulnerabilities. So how is IoT medical equipment of Pando, a messaging app for NHS executive of Virti, which creates are superior to practices currently your senses are raised. This has Too often much of AND Technology Research offers being used? And can it really change staff , says the technology will ulti- virtual reality training technology The biggest shift is the patient in place. revolutionised IoT from an intel- the effort is spent businesses from all sectors an alterna- the lives of patients? Dr Harpreet mately put patients in the driving for healthcare settings, says: “We Russell at teckUK concludes: ligence perspective, because cen- tive. Its carefully curated c2 platform Sood, NHS England’s associate chief seat. “The biggest shift is the patient can use Fitbits or Apple watches being at the centre of their “The biggest barrier to using IoT tralised decisions can be made just reinventing the comprises a suite of fully tested mod- clinical information offi cer and a being at the centre of their data; you [when a trainee is being shown a data; you are the CEO of isn’t the tech itself, it’s the cul- which allow the control of remote Robin Knowles wheel and creating ular tools and reference designs that practising doctor, says IoT is cur- are the CEO of your own health- patient] in a virtual environment,” tural barrier and getting people to devices. For example, the device Chief executive allow bespoke solutions to be easily rently being used in two main ways. care,” he says. says Young. your own healthcare understand its value.” might say “the water level is too Digital Leaders unnecessary costs built which meet their needs. 14 I o T FOR BUSINESS RACONTEUR.NET 15 Commercial feature

SMART CITIES

Developer Cities are only as smart as their businesses application users

A truly smart city personnel when it comes to critical decision-making. is one which is Michael Sherwood, director of innovation and technology for the built on a free and City of Las Vegas, says: "Cities that invest, cities that learn, cities that

open exchange of Images Black/Getty Aaron understand the technology, will be data, supplied by the cities of the future." Fire Wall Mobile Secure Private Mobile Secure LLooRAWANRAWAN®® Smart cities will also off er com- as a network businesses and panies the chance to develop bet- VPN networking network VPN gatewaygateway Service backhaul ter logistics over time, creat- enabled by the ing agility for stock supplies and internet of things storage plus effi ciencies in delivery, while informing demand- driven manufacturing in smart fac- tories. Much will be driven by 5G, resulting in data transfer speeds and the responsiveness of multiple devices being used at once increas- IoT ing greatly. platform or Spitfire Kevin Hasley, chief executive at application Network RootMetrics, says: "Smart cities can be crucial for businesses by enabling Jonathan Weinberg them to better understand the urban realm and powering game-changing cience fi ction provides tech applications like autonomous S fantastic visions of a con- vehicles and drones. nected city, but as this "Pitfalls though could lie in timing for example a telephone call requires at penetrating through walls and other futuristic reality dawns, its success the investment needed, varying 5G low bandwidth, but good quality of ser- structures, where 4G and especially 5G will be driven by companies using Las Vegas is using IoT adoption rates and speeds of imple- vice; a data back-up, high bandwidth may struggle. A good example is a smart the internet of things (IoT). technology to help mentation, plus regulatory barriers, and adequate quality of service. Then water meter located below ground city personnel make From smart energy grids to traf- better decisions which could cause issues and delays An IoT solution from we design an overall network solution outside a residential dwelling. fi c logistics, public transportation in future. Understanding the local that meets those requirements. Our to waste management and street performance standards of 5G is going methodology is called customer appli- Why use a LoRaWAN®? lighting to connected living or work- of data connected cities will create. own data from their vehicles, iden- to be crucial in helping businesses to cations network needs, or CANN. It is A LoRaWAN® provides a low- ing, vast networks of sensors across "Many organisations still rely on tify when infrastructure, such as navigate this and make the most of a telecommunications particularly useful when considering power wide area network that smart cities will harness masses of human employees to review data bridges, is overloaded and needs the smart cities opportunity." IoT applications because the ecosys- can cover 10kms or more in rural data collected in ways we've never from IoT applications and make repair. Data from these vehicles Applied futurist Tom tem is much broader than that of typ- areas. The WAN can then be connected seen before. decisions. The volume of data from Cities that invest, cities that then helps the city plan any extra Cheesewright thinks data literacy ical business software applications, to an IoT gateway providing a single con- But unless the C-suite prepares even a small smart city would make learn, cities that understand traffi c control measures." as another challenge. "Most organ- perspective with a far greater diversity of applica- nection to the mobile operator using a right now to lead, and is willing to this impossible. They need layers of With so much being promised, isations are struggling to make tion networking requirements and the 4G SIM which may help control costs, fund innovation, it may fail to sat- automated decision-making algo- the technology, will be the experts believe the C-suite needs a good use of the data they have to solutions available. provide lower power consumption and isfy the demands of employees, cus- rithms to complement the process cities of the future long-term, structured approach to drive evidence-based decisions. better transmission capability for each tomers, suppliers and citizens. and give human decision-makers harness these opportunities and Companies won't realise the bene- Harry Bowlby, managing director of Spitfire Network Services Limited, What can IoT users get wrong? individual IoT device. LoRaWAN®s have José Manuel Benedetti, director only the information they need." help them cope with new policies fi ts of IoT technologies unless they A lot. We see companies using 4G been used for applications as diverse of strategy and digital transforma- Establishing itself at the heart "One of our clients uses drones and rules. address this,” he says. advises on your best solution to internet of things connectivity consumer SIMs in devices. It’s a as tracking reindeer and agricultural tion at Insight, says: "A smart city of a smart city ecosystem will also with smart image processing soft- Nick Sacke, head of IoT and “The technology investment is simple way to connect something water consumption. They might also be means more than allocating free be a key challenge for business. As ware to monitor railway tracks for products at Comms365, says dig- probably quite small. It's more about and may work OK, but can also have a very useful on a building site. parking spaces or optimising street Benedetti explains, each must con- faults,” he says. “In a smart city, a ital-twin programmes can be skills and culture. Who has access lot of shortcomings. The mobile oper- lighting with smart lamps. C-suite sume and use data, while generat- similar application for roads would, the answer. Cities create a dig- to the data? Who is responsible for ator will allocate a dynamic IP address Is wireless always the best executives need the technology to ing and feeding back its own so the when combined with businesses' ital copy of the infrastructure extracting answers? How do diff er- What does Spitfire do? requirements of the latter are similar Why is a holistic view of the and any communication must be initi- solution? take advantage of the huge amount streams react to each other. and operations and this updates ent functions collaborate around Spitfire is a medium-sized tel- to any core IT function and those of the customer’s local and wide ated by the IoT device. Consequently, No. There are times when we 350 dynamically when data from sen- that data? ecoms company and internet former highly application specific. area network important to management of the IoT device will be advise customers to connect sors and other sources is received "A technology-fi rst approach is service provider. We specialise a successful IoT application limited as will security. The IoT device their devices to a standard Cat 5e eth- SMART CITY SPENDING SET TO SOAR and processed. the biggest trap; a whole city mon- in connectivity for small and medi- How diverse are the implementation? cannot be part of a private network. ernet cable and data switch as they He explains: "This is a fantastic itored and controlled from a tablet um-sized businesses. The company requirements of IoT An IoT application should be one The user may be on an inappropriate would in an office. A common solution Spending on smart city projects worldwide by segment, in billion US dollars 300 resource and facility for companies is attractive to some in leadership, was founded in 1988 and I joined in device connectivity? specialised aspect of the cus- commercial package. in factories or warehouses is to con- Mobility Energy Smart building Smart infrastructure that want to play a role in the plan- but the most successful cities are 1993. We now provide telecommu- Very. IoT drives new demands tomer’s overall networking infrastruc- nect devices with Cat 5e to an IoT gate- Public safety and security Smart government Smart healthcare ning and delivery of infrastructure, necessarily messy and organic. You nications services to approximately with regards connectiv- ture. As well as devices on site, the IoT What’s the solution? way, which in turn may be connected to 250 utilities and services, as potential need to start by laying out a coher- 6,000 small and medium-sized ity. They may now be mobile, have platform and IoT application may be A business grade 4G SIM might a broadband, ethernet or 4G router. A complexities and problems can be ent framework, but then pick single businesses. We have recently been power limitations, they may even be situated in the telecoms service pro- be. This should provide a fixed very good example of this solution is a modelled upfront. problems you can solve and build granted an industry award for the embedded in concrete or expected vider network, on-premise in the cus- IP address for enhanced access, building management system that can "Access to the digital-twin data in those as point solutions." excellence of our network. An to last for years without any main- tomer comms room or in the cloud. management and security. The IoT be incorporated into the office LAN. 200 many cities is planned to be made Alicia Asín, chief executive of expanding field of interest to us is the tenance. Consider a Devon red deer The users accessing the IoT platform device can communicate directly with available to all businesses, with Libelium, says companies must not internet of things (IoT). If you wish to farm. The farmer wants to attach a or application may be in the office, at the IoT platform or application server. I have an IoT project, can I call some data sources freely available, forget the end-user. "For any of these implement an IoT application, we can geolocation device with a collar to home or travelling in the field. The solu- Alternatively, the IoT device can be you and your team at Spitfire? 150 while others are chargeable. The smart city solutions to work, experi- help to connect it all together over a each deer, but how does the device tion must consider the required band- made part of an MPLS (multi-proto- We’d love to hear from you. We return on investment for using their ence tells us that citizen buy-in is fixed and mobile network. communicate back to the IoT plat- width, quality of service and security col label switching) or private network are telecoms experts and can enhanced data should be well worth critical,” she says. form? The best solution might be from end to end. A secure virtual pri- managed by the service provider. The help you no matter what your problem, 100 the investment.” "None of us would have thought we What distinguishes the require- a LoRaWAN® with a base station/ vate network, or VPN, encrypts data to SIMs may even be “ruggedised” to with- simple or complex. One current example of smart would need to encourage people to ments of an IoT network? aerial on a local high point and an ensure it cannot be eavesdropped. stand a more hostile environment. city ideas using IoT is in Las use contact-tracing and social-dis- An IoT application is generally IoT gateway and 4G router that Vegas. With 40 million visitors a tancing apps. It has required building made of up IoT devices, and communicates with the local mobile Suppose a prospective client When would 2G or narrow- 50 year, it worked with NTT, in part- trust and ensuring transparency possibly an IoT gateway, in the field mast nearby. Alternatively, a water gets in touch, what happens band-IoT be more appropriate? To find out more please visit nership with VMware and Dell as not everyone will be skilled at that either relay information about meter a foot below the road surface next? This is an excellent solution for Spitfire.co.uk Technologies, to create a real- using some of the new technologies. the local environment or do some- outside the farmer’s house down in We will talk to them about their low-bandwidth applications 0 time network of information that More than ever, we need to address thing to change it, and an IoT platform the valley might benefit from a nar- business and the IT applications that in particular only need to transmit uses artificial intelligence and this end-user audience and make or IoT application server that process rowband-IoT transmitter that com- they use. Then we discuss the network- data on an occasional basis over a long 2019 2020 2021 2022 2023 2024 2025 machine-learning to remove a sure they become part of the smart the data and provide an interface to municates with the same mobile ing requirements of those applica- distance or from a location with poor Statista 2020 significant burden from key city city solution." application users. The networking mast now several miles away. tions. These may differ considerably, mobile reception. It’s also really great