1 C4 Center Report on LANGKAWI GOOD GOVERNANCE, The Pillar To a Sucessful Tourism Industry 2 Langkawi: Good Governance, the Pillar to a Successful Tourism Industry C4 Center Report Author Ian MacIntyre Contributors Cynthia Gabriel K. Sudhagaran Stanley Stephanie Kee Adrian Rajamoney Editing Ho Yi Jian Cover and Layout Ho Yi Jian Methodological note: This report is confined to interviews, research, discussion and participatory observation of the private and public sectors of Langkawi as well as senior public officials. Field study trips were conducted in Kuah, Pantai Chenang, Datai Bay and Tanjung Rhu, on Jan 14-16, April 22-April 24 and Nov 16-18, 2017. 2nd Revised Web Edition, May 2018. C4 Consultancies Sdn Bhd A-3-7, 8 Avenue, Jalan Sungai Jernih 8/1, Seksyen 8, 46050 Petaling Jaya, Malaysia. www.c4center.org, email:
[email protected], telephone: +603-7932 2507. 3 Table of Contents Foreword 5 Background Information 7 UNESCO Geoparks: 11 Definition and Issues Stakeholder Experiences 15 Issues and Comments Governance Issues 19 In the Auditor General’s report Summary of Stakeholder Response 25 Summary of Government Responses 29 Overview of Issues 32 Conclusion 35 Citations 37 Appendix I: Laws Applied 38 Appendix II: By-Laws Applied 39 Table of Contents Foreword 1 “Earth provides enough to satisfy every man's needs, but not every man's greed.” MAHATMA GANDHI In past years, an extensive range of journals and reports has been produced about Langkawi becoming the national face of tourism. There is no denying that Langkawi is a success story worth retelling. At the same time, its growth has generated concerns among its stakeholders in the public and private sectors on over- development and poor governance.