(Social) Norm Dynamics
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The Strength of Social Norms Across Human Groups
PPSXXX10.1177/1745691617708631Gelfand et al.Strength of Social Norms 708631research-article2017 Perspectives on Psychological Science 2017, Vol. 12(5) 800 –809 The Strength of Social Norms Across © The Author(s) 2017 Reprints and permissions: Human Groups sagepub.com/journalsPermissions.nav DOI:https://doi.org/10.1177/1745691617708631 10.1177/1745691617708631 www.psychologicalscience.org/PPS Michele J. Gelfand1, Jesse R. Harrington1, and Joshua Conrad Jackson2 1University of Maryland and 2University of North Carolina at Chapel Hill Abstract Social norms are a defining feature of human psychology, yet our understanding of them is still underdeveloped. In this article, we present our own cross-cultural research program on tightness-looseness (TL)—which draws on field, experimental, computational, and neuroscience methods—to illustrate how going beyond Western borders is critical for understanding social norms’ functions and their multilevel consequences. Cross-cultural research enables us to account for the universal features of norm psychology but also explains the great cultural diversity we see in social norms around the globe. Keywords culture, diversity, neuroscience, individual differences, environment Imagine a world where everyone drives on both sides around town, to having conversations, to running an of the road. There are stoplights but no one pays atten- organization turn into an uncoordinated mess. tion to them. Trains, buses, and airplanes don’t operate Perhaps because of their important role in human with any fixed schedule. In conversations, people don’t behavior, social norms have been a central topic of greet each other, interrupt each other frequently, and study in psychology. The earliest studies of normative invade each other’s space. -
Social Norms and Social Influence Mcdonald and Crandall 149
Available online at www.sciencedirect.com ScienceDirect Social norms and social influence Rachel I McDonald and Christian S Crandall Psychology has a long history of demonstrating the power and and their imitation is not enough to implicate social reach of social norms; they can hardly be overestimated. To norms. Imitation is common enough in many forms of demonstrate their enduring influence on a broad range of social life — what creates the foundation for culture and society phenomena, we describe two fields where research continues is not the imitation, but the expectation of others for when to highlight the power of social norms: prejudice and energy imitation is appropriate, and when it is not. use. The prejudices that people report map almost perfectly onto what is socially appropriate, likewise, people adjust their A social norm is an expectation about appropriate behav- energy use to be more in line with their neighbors. We review ior that occurs in a group context. Sherif and Sherif [8] say new approaches examining the effects of norms stemming that social norms are ‘formed in group situations and from multiple groups, and utilizing normative referents to shift subsequently serve as standards for the individual’s per- behaviors in social networks. Though the focus of less research ception and judgment when he [sic] is not in the group in recent years, our review highlights the fundamental influence situation. The individual’s major social attitudes are of social norms on social behavior. formed in relation to group norms (pp. 202–203).’ Social norms, or group norms, are ‘regularities in attitudes and Address behavior that characterize a social group and differentiate Department of Psychology, University of Kansas, Lawrence, KS 66045, it from other social groups’ [9 ] (p. -
GROUP DYNAMICS 7. Group Behavior 7.1. Introduction Group
GROUP DYNAMICS 7. Group Behavior 7.1. Introduction Group behavior in sociology refers to the situations where people interact in large or small groups. The field of group dynamics deals with small groups that may reach consensus and act in a coordinated way. Groups of a large number of people in a given area may act simultaneously to achieve a goal that differs from what individuals would do acting alone, called herd behavior. A large group, crowd or mob, is likely to show examples of group behavior when people gathered in a given place and time act in a similar way for example, joining a protest or march, participating in a fight or acting patriotically. Special forms of large group behavior are: Crowd "hysteria" Spectators - When a group of people gather together on purpose to participate in an event like theatre play, cinema movie, football match, a concert, etc. Public - Exception to the rule that the group must occupy the same physical place. People watching same channel on television may react in the same way, as they are occupying the same type of place, in front of television, although they may physically be doing this all over the world. Group behavior differs from mass actions, which refers to people who behave similarly on a more global scale (for example, shoppers in different shops), while group behavior refers usually to people in one place. If the group behavior is coordinated, then it is called group action. Swarm intelligence is a special case of group behavior where group members interact to fulfill a specific task. -
Reflections on Social Norms and Human Rights
The Psychology of Social Norms and the Promotion of Human Rights Deborah A. Prentice Princeton University Chapter to appear in R. Goodman, D. Jinks, & A. K. Woods (Eds.), Understanding social action, promoting human rights. New York: Oxford University Press. This chapter was written while I was Visiting Faculty in the School of Social Sciences at the Institute for Advanced Study, Princeton, NJ. I would like to thank Jeremy Adelman, JoAnne Gowa, Bob Keohane, Eric Maskin, Dale Miller, Catherine Ross, Teemu Ruskola, Rick Shweder, and Eric Weitz for helpful discussions and comments on earlier drafts of the chapter. Please direct correspondence to: Deborah Prentice Department of Psychology Princeton University Green Hall Princeton, NJ 08540 [email protected] 1 Promoting human rights means changing behavior: Changing the behavior of governments that mistreat suspected criminals, opponents of their policies, supporters of their political rivals, and members of particular gender, ethnic, or religious groups; changing the behavior of corporations that mistreat their workers, damage the environment, and produce unsafe products; and changing the behavior of citizens who mistreat their spouses, children, and neighbors. In this chapter, I consider what an understanding of how social norms function psychologically has to contribute to this very worthy project. Social norms have proven to be an effective mechanism for changing health-related and environmental behaviors, so there is good reason to think that they might be helpful in the human-rights domain as well. In the social sciences, social norms are defined as socially shared and enforced attitudes specifying what to do and what not to do in a given situation (see Elster, 1990; Sunstein, 1997). -
Group Dynamics Chapter
12 Group Dynamics Chapter Groups and Social Exchanges The Group Development Process Roles and Norm: Social Building Blocks for Group & Organizational Behavior Group Structure and Composition Threats to Group Effectiveness 12-3 Figure 12-1 Sociological Criteria of a Group Common identity 4 Collective norms 2 1 3 Two or more Collective goals Freely interacting individuals McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved. 1 12-4 Table 12-2 Formal Groups Fulfill Organizational Functions 1) Accomplish complex, independent tasks beyond the capabilities of individuals 2) Generate new or creative ideas or solutions 3) Coordinate interdependent efforts 4) Provide a problem-solving mechanism for complex problems 5) Implement complex decisions 6) Socialize and train newcomers McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved. 12-5 Table 12-2 cont. Formal Groups Fulfill Individual Functions 1) Satisfy the individual’s need for affiliation 2) Develop, enhance and confirm individual’s self- esteem and sense of identity 3) Give individuals an opportunity to test and share their perceptions of social reality 4) Reduce the individual’s anxieties and feelings of insecurity and powerlessness 5) Provide a problem-solving mechanism for social and interpersonal problems McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved. 2 12-7 Tuckman’s Five-Stage Theory Figure 12-3 of Group Development Performing Adjourning Norming Storming Return to Independence Forming Dependence/ interdependence Independence McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. All rights reserved. 12-8 Tuckman’s Five-Stage Theory Figure 12-3 cont. of Group Development Forming Storming Norming Performing “How can I “What do the Individual “How do I fit “What’s my best others expect Issues in?” role here?” perform my me to do?” role?” “Why are we fighting over “Can we agree “Can we do Group “Why are we who’s in on roles and the Issues here?” charge and work as a job properly?” who team?” does what?” McGraw-Hill © 2004 The McGraw-Hill Companies, Inc. -
Reputation for Quality
Econometrica, Vol. 81, No. 6 (November, 2013), 2381–2462 REPUTATION FOR QUALITY BY SIMON BOARD AND MORITZ MEYER-TER-VEHN1 We propose a model of firm reputation in which a firm can invest or disinvest in product quality and the firm’s reputation is defined as the market’s belief about this quality. We analyze the relationship between a firm’s reputation and its investment incentives, and derive implications for reputational dynamics. Reputational incentives depend on the specification of market learning. When con- sumers learn about quality through perfect good news signals, incentives decrease in reputation and there is a unique work–shirk equilibrium with ergodic dynamics. When learning is through perfect bad news signals, incentives increase in reputation and there is a continuum of shirk–work equilibria with path-dependent dynamics. For a class of imperfect Poisson learning processes and low investment costs, we show that there ex- ists a work–shirk equilibrium with ergodic dynamics. For a subclass of these learning processes, any equilibrium must feature working at all low and intermediate levels of reputation and shirking at the top. KEYWORDS: Reputation, monitoring processes, firm dynamics, investment. 1. INTRODUCTION INMOSTINDUSTRIES, firms can invest in the quality of their products through human capital investment, research and development, and organizational change. Often these investments and the resulting quality are imperfectly ob- servable, giving rise to a moral hazard problem. The firm then invests so as to build a reputation for quality, justifying premium prices in the future. This pa- per analyzes the investment incentives in such a market, examining how they depend on the current reputation of the firm and the information structure of market observations. -
Deviance from Social Norms: Who Are the Deviants?
Running Head: DEVIANCE FROM SOCIAL NORMS: WHO ARE THE DEVIANTS? This article was published in the Journal of Social and Political Psychology doi: https://doi.org/10.5964/jspp.v8i1.1134 The Social and Psychological Characteristics of Norm Deviants: A Field Study in a Small Cohesive University Campus Robin Gomila and Elizabeth Levy Paluck Princeton University Word count: 10,342 DEVIANCE FROM SOCIAL NORMS: WHO ARE THE DEVIANTS? Abstract People who deviate from the established norms of their social group can clarify group boundaries, strengthen group cohesion, and catalyze group and broader social change. Yet social psychologists have recently neglected the study of deviants. We conducted in-depth interviews of Princeton University upperclassmen who deviated from a historical and widely known Princeton norm: joining an “eating club,” a social group that undergraduates join at the end of their sophomore year. We explored the themes of these interviews with two rounds of surveys during the semester when students decide whether to join an eating club (pilot survey, N=408; and a random subsample of the pilot survey with 90% takeup, N=212). The surveys asked: what are the social and psychological antecedents of deviance from norms? The data suggest that deviance is a pattern: compared to those who conform, students who deviate by not joining clubs report a history of deviance and of feeling different from the typical member of their social group. They also feel less social belonging and identification with Princeton and its social environment. Students who deviate are lower in social monitoring, but otherwise are comparable to students who conform in terms of personality traits measured by the Big Five, and of their perception of the self as socially awkward, independent, or rebellious. -
Influence of Intragroup Dynamics and Intergroup
Psychological Thought psyct.psychopen.eu | 2193-7281 Theoretical Analyses Influence of Intragroup Dynamics and Intergroup Relations on Authenticity in Organizational and Social Contexts: A Review of Conceptual Framework and Research Evidence Nadya Lyubomirova Mateeva*a, Plamen Loukov Dimitrovb [a] Department of Psychology, Institute of Population and Human Studies - Bulgarian Academy of Science, Sofia, Bulgaria. [b] Bulgarian Psychological Society, Sofia, Bulgaria. Abstract Despite their shared focus on influence of groups on individual, research bridging intragroup dynamics and intergroup relations as predictors of authentic and inauthentic (self-alienated) experience, behavior and interaction of individuals in organizational and social contexts is surprisingly rare. The goal of the present article is to highlight how understanding the reciprocal dynamic relationship between intragroup processes and intergroup relations offers valuable new insights into both topics and suggests new, productive avenues for psychological theory, research and practice development – particularly for understanding and improving the intragroup and intergroup relations in groups, organizations and society affecting authentic psychosocial functioning. The article discusses the complementary role of intergroup and intragroup dynamics, reviewing how intergroup relations can affect intragroup dynamics which, in turn, affects the authenticity of individual experiences, behaviors and relations with others. The paper considers the implications, theoretical and practical, of the proposed reciprocal relationships between intragroup and intergroup processes as factors influencing authentic psychosocial functioning of individuals in organizational and social settings. Keywords: group dynamics, intergroup relations, authenticity Psychological Thought, 2013, Vol. 6(2), 204±240, doi:10.5964/psyct.v6i2.78 Received: 2013-05-28. Accepted: 2013-07-01. Published (VoR): 2013-10-25. *Corresponding author at: Institute for Human Studies, Bl. -
Reputation As Information
Reputation as Information: A Multilevel Approach to Reputation in Organizations DISSERTATION Presented in Partial Fulfillment of the Requirements for the Degree Doctor of Philosophy in the Graduate School of The Ohio State University By Erin Elizabeth Coyne Graduate Program in Labor and Human Resources The Ohio State University 2010 Dissertation Committee: Steffanie L. Wilk, Advisor David B. Greenberger Roy J. Lewicki Copyright by Erin E. Coyne 2010 Abstract Research on reputation has taken a variety of disparate approaches that has created conceptual confusion. This dissertation attempts to disentangle and clarify the reputation construct by elucidating the definition, introducing a theoretical framing, establishing a new level of analysis and investigating interactive effects. A multilevel approach of studying reputation is introduced and serves as a guide for the dissertation in directing the focus on the three main purposes of this study. First, the theoretical foundations of similarity among multiple levels of reputation are established through the development of a “Reputation as Information” framework. Second, a new proximal contextual construct of unit level of reputation is introduced and explored. As such, this study describes the antecedents and outcomes associated with the more proximal level of unit reputation. Third, cross-level effects of the “big fish in the little pond” and the “little fish in the big pond” (personal and unit level reputation) on individual outcomes are investigated. The procedures used to study these issues included gathering organizational data in a field study using employee surveys, supervisor surveys, and obtaining archival information from the company. These data were analyzed using multiple regression, hierarchical linear modeling, and multiple mediation models. -
Interaction-Based Reputation Model in Online Social Networks
Interaction-based Reputation Model in Online Social Networks Izzat Alsmadi1, Dianxiang Xu2 and Jin-Hee Cho3 1Department of Computer Science, University of New Haven, West Haven, CT, U.S.A. 2Department of Computer Science, Boise State University, Boise, ID, U.S.A. 3US Army Research Laboratory, Adelphi, MD, U.S.A. Keywords: Online Social Networks, Reputation, User Attributes, Privacy, Information Credibility. Abstract: Due to the proliferation of using various online social media, individual users put their privacy at risk by posting and exchanging enormous amounts of messages or activities with other users. This causes a seri- ous concern about leaking private information out to malevolent entities without users’ consent. This work proposes a reputation model in order to achieve efficient and effective privacy preservation in which a user’s reputation score can be used to set the level of privacy and accordingly to determine the level of visibility for all messages or activities posted by the users. We derive a user’s reputation based on both individual and relational characteristics in online social network environments. We demonstrate how the proposed reputation model can be used for automatic privacy assessment and accordingly visibility setting for messages / activities created by a user. 1 INTRODUCTION likes, tags, posts, comments) to calculate the degree of friendship between two entities (Jones et al., 2013). As the use of online social network (OSN) appli- An individual user’s reputation can be determined cations becomes more and more popular than ever, based on a variety of aspects of the user’s attributes. many people share their daily lives by posting stories, One of the important attributes is whether the user comments, videos, and/or pictures, which may ex- feeds quality information such as correct, accurate, pose their private / personal information (Mansfield- or credible information. -
Religion, Conflict, and Peacebuilding
SEPTEMBER 2009 Conflict is an inherent and legitimate part of social and political life, but in many places conflict turns violent, inflicting grave costs in terms of lost lives, degraded governance, and destroyed livelihoods. The costs and consequences of conflict, crisis, and state failure have become unacceptably high. Violent conflict dramatically disrupts traditional development and it can spill over FROM THE DIRECTOR borders and reduce growth and prosperity across entire regions. Religion is often viewed as a motive for conflict and has emerged as a key compo- nent in many current and past conflicts. However, religion does not always drive violence; it is also an integral factor in the peacebuilding and reconciliation process. Development assistance and programming does not always consider this link- age, nor does it fully address the complexity of the relationship between religion and conflict. As a main mobilizing force in many societies, proper engagement of religion and its leaders is crucial. This Toolkit is intended to help USAID staff and their implementing partners un- derstand the opportunities and challenges inherent to development programming in conflicts where religion is a key component. Like other guides in this series, this Toolkit discusses key issues that need to be considered when development as- sistance is provided in religious contexts and identifies lessons that been emerged from USAID’s experience implementing such programs. However compared to other types of programming, USAID experience engaging religion and religious actors to prevent conflict or build peace is modest. Thus, recognizing that there is still significantly more to be learned on this critical topic, this toolkit contains summaries of four actual USAID programs that have successfully engaged religious actors. -
Review & Reputation Management Platforms
REVIEW & REPUTATION MANAGEMENT PLATFORMS BUYER’S GUIDE 2019 Edition Underwritten, in part by: Buyers guide created in collaboration with TrustYou CONCEPTUALIZATION, DESIGN, DATA AND COPY EDITING: Hotel Tech Report CONTENT & RESEARCH Benjamin Jost Valerie Castillo Katharina Sickora TABLE OF CONTENTS WHAT IS REPUTATION MANAGAMENT SOFTWARE 2 Overview 3 Key benefits and reasons to adopt 4 What hoteliers are saying 6 Recent trends 8 BUYING ADVICE AND RECOMMENDATIONS 11 Critical features 12 Top rated providers by hoteliers (bonus: Side-by-side comparisons) 13 Integrations to consider 17 Key questions to ask vendors during your research 19 HOW MUCH TO BUDGET AND WHAT TO EXPECT 21 Pricing models, budgeting and implementation 22 Key success metrics 23 Success stories, news and articles 25 WHAT IS reputation management software? OVERVIEW Reputation and review management solutions aggregate all forms of guest feedback from across the web to help hoteliers read, respond, and analyze Gthe feedback in an efficient manner. 95% of guests read reviews prior to making a booking decision, and after price, reviews are the most important decision variable when booking a hotel. With reputation and review management solutions, hotels can positively impact the reviews and ratings that travelers are seeing when making a booking decision. Hotel Tech Report | 2019 Reputation Management Software Buyer’s Guide 3 WHAT are THE key benefits OF reputation management software? OVERVIEW 1 2 3 DRIVE DIRECT IMPROVE GUEST INCREASE BOOKINGS SATISFACTION REVENUE Online reviews influences millions Review collection allows hotels to Reputation management of booking decisions on hundreds boost their online review scores creates insights from your of OTAs and meta-search sites, and gather valuable customer reviews that benchmark your while encouraging travelers to insights in order to continuously hotel versus competitors and book directly on your hotel improve the guest experience.