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Configuration Manual for Windows XP Professional, Windows Vista Business, And/Or Mac OS X Leopard

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Configuration Manual for Windows XP Professional, Windows Vista Business, And/Or Mac OS X Leopard CCoolluummbbiiaa LLaaww SScchhooooll CCoonnffiigguurraattiioonn MMaannuuaall For Windows XP Professional (English Language Only) This manual can ONLY be completed in a Law School Academic Building. Lenfest Hall and all other Dormitories/Housing are not considered Academic Buildings. Information Technology 1 2 Contents Configuration Checklist ......................................................................................................... 4 Important Note on Columbia University’s Networks ....................................................... 5 Introduction ............................................................................................................................ 6 System Requirements ................................................................................................. 6 Confirm the Installation of Service Pack 2 ......................................................................... 7 Setting up the Firewall in Windows XP .............................................................................. 8 Registering Your Computer .................................................................................................. 10 Setting up Windows Automatic Updates ............................................................................ 14 Installing and Configuring Symantec Antivirus .................................................................. 15 Connecting to the Law School Network Drives (the G and H) ...................................... 22 Setting up Network Printers ................................................................................................. 24 Configuring Wireless Networking ........................................................................................ 26 APPENDIX A: Wireless Coverage Areas at Columbia University ................................. 31 APPENDIX B: Notebook Support Policy ......................................................................... 32 APPENDIX C: Obtaining Notebook Support .................................................................. 33 APPENDIX D: Running Windows Updates Manually for the First Time .................... 34 APPENDIX E: Accessing the Network Drives via the Web .......................................... 35 APPENDIX F: Configuring Dial-Up Networking for the CUIT Network .................. 36 3 CCoonnffiigguurraattiioonn CChheecckklliisstt Confirm that you have Windows Service Pack 3(or better) Turn on your Firewall o Turn on the Windows Firewall or continue to use your 3rd-party firewall (eg. ZoneAlarm, Norton Internet Security), if you have one. o For more information on firewalls: http://www.columbia.edu/cuit/security/users/ Set Microsoft Windows Updates to Run Automatically o Set Windows to download updates automatically and on a daily-basis o Always install Critical Updates as they become available o You may be asked to install the Genuine Windows Validation tool, separately. Be sure to do this or you will not receive new updates. Register your Computer Install Anti-virus Software o If you have your own Anti-virus software (eg. Symantec, McAffee, etc.), please feel free to continue using it (you may need to pay a subscription fee to get automatic virus definition updates). o Symantec Antivirus can be downloaded for free from CUIT o Always keep your Antivirus software up-to-date and run scans regularly. Complete Configuration 4 IMPORTANT NOTE ON COLUMBIA UNIVERSITY’S NETWORK If you arrive with an infected laptop, or if it becomes infected after you’re here, you may lose access to the Internet until you remove the infection. Removing viruses can take hours, viruses can endanger your personal documents, and may require you to re-format your hard drive and re-install your operating system and all your applications. Although the Law School IT department is here to help you should it be necessary, it is up to YOU to take the necessary precautions to secure your laptop. The checklist detailing the necessary steps for configuring your laptop is on the previous page and the instructions for implementing these items are on the pages that follow. It is imperative that these steps be completed to ensure that your computer is protected and ready for use at the Law School. In addition, please note that you may also be blocked by CUIT (Columbia University Information Technology), the University IT department at-large, should you connect to the University’s networks with an infected machine (University networks include University wireless access points in the main campus, and wired connections in Butler Library and other University buildings). If you are blocked by the University, you will see a message appear when you try to open your web browser indicating that your connection has been blocked – the University usually identifies the cause of the block in the message – eg. viral infections or illegal downloading). You can contact CUIT at 212-854-1919 or visit their offices at 102 Philosophy Hall. You can also contact the Law School Helpdesk at 212-854-1370 or visit us at 731 Jerome Greene Hall. NOTE ON SUPPORT The Helpdesk at the Law School (CLS IT) supports connectivity to the CLS and CUIT networks, only. The Law School is directly responsible for the wireless access points in our buildings (Jerome Greene Hall/William and June Warren Hall), as well as, our wired connections throughout. Connections made from Lenfest Hall and other University Housing is supported only by CUIT and questions about your connections in any non-Law School building must be directed to CUIT. The Helpdesk does not provide support for applications, operating systems, hardware – our support generally extends only to internet connections at the Law School or assistance in removing viruses and spyware. If your laptop experiences applications, OS or hardware problems, please contact the vendor or manufacturer of your laptop (generally, the party responsible for your computer’s warranty). Please be advised that the Helpdesk does not perform hardware/software installations, of any kind (expect for the University’s anti-virus and spyware software). Students must perform hardware/software installations themselves, as per the manufacturer’s instructions. If you experience problems during installation, contact your vendor or manufacturer for suppo 5 Introduction This manual will guide you through: 1. Connecting your computer to the Columbia Law School (CLS) network using a wired and/or wireless- Ethernet card. 2. Connecting your computer to the CLS High-Speed Network Printers using a wired and/or wireless- Ethernet card. Please be advised that the screenshots (illustrations) in this manual are in the “Classic View” of Windows XP. If you are using the default Windows XP view, some of these illustrations may appear slightly different. IMPORTANT NOTE: To perform the steps in this manual you MUST BE in one of the Law School’s Academic Buildings (eg. Jerome Greene Hall, William and June Warren Hall, William C. Warren Hall, etc.). Lenfest Hall and other University dormitories/apartments, even those exclusively for Law School students, are not in the Law School network and cannot be used for this configuration. System Requirements To connect your computer to both the CLS and CUIT networks, you must have the following: • A valid CLS network account (ie. you must be registered Law School student) • A valid UNI (University ID) from CUIT) network • A computer running Windows XP Professional You may also need: • Access to the system files on your Windows XP Professional CD-ROM (to perform updates) Please note that CLS does not provide operating system software. For wired-Ethernet connections, you will need: • An Ethernet port on your computer (standard on most laptops) • An Ethernet Cable (also known as a “patch cable”) • A working Ethernet jack at CLS For wireless-Ethernet connections, you will need: • An 802.11b or 802.11g-compliant wireless card (most new laptops have them built-in) • To operate your computer in a designated wireless area. For a list of CLS wireless coverage areas, see page 29 For a list of CUIT wireless coverage areas, see Appendix A on page 33 6 Confirm the Installation of Service Pack 2 1. Click Start. 2. Right-click on My Computer . 3. Click on Properties. 4. You should see Service Pack 2 (or Service Pack 3) under the System heading. If you do not have Service Pack 3, please visit: http://support.microsoft.com/kb/322389/ 7 Setting up the Firewall in Windows XP 1. Click Start. 2. Click Run . You should see a window appear like the one to the right. 3. Type ncpa.cpl in the space provided and click OK. 4. Right-click on the Local Area Connection (there may be a number after it on your computer, this is fine). Left-click on Properties . 5. Click on the Advanced tab on the upper- right hand of the window. 6. Click on Settings . 8 7. Select On (recommended) . Press OK. 8. Click on the Advanced tab. Make sure that all the connections under Network Connection Settings have a check-mark next to them, as in the example to the right. 9. Click OK to exit Windows Firewall. Press OK , again, to close the Local Area Connection Properties window. 9 Registering Your Computer The CLS Information Technology Department provides and maintains a high-speed Ethernet network. Before you can connect to this network, you must : 1. Collect information about your computer. 2. Register your computer on the CLS network. To do this, follow these instructions: Step 1: Collect Information About Your Computer 1. Click Start. It will either look like this:
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