Infoplus October 2016
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3 16 23 Days Experts Sessions Adobe DITA World 2016 e DITA Online Conference for Marketing & TechComm Professionals 8:45 am - 3:00 pm Pacic Daylight Time I November 2 – 4 Register now For any queries, please reach out to [email protected] @2016 Adobe Systems Incorporated. All rights reserved. ISTC news ........................2 + Business affiliate news .....9 InfoPlus Industry and general news ..................12 Blog news .......................14 Training courses .............15 October 16 Events listings ................20 Upcoming webinars .......25 The ISTC is the United Kingdom’s professional association for scientific and technical communicators, which includes authors, illustrators and information ISTC news designers. TCUK16, a report ISTC Office: Airport House, + Purley Way, Croydon, Surrey By Louise Fahey, InfoPlus editor CR0 0XZ Last month I had the opportunity to attend After rehydrating and Tel: +44 (0)20 8253 4506 Fax: +44 (0)20 8253 4510 my first ever TCUK conference. This was getting over my two Email: [email protected] made even more exciting as I attended hour drive, it was Web: www.istc.org.uk the conference as a speaker. Below is my time to attend some This monthly Newsletter is emailed to about 1500 account of TCUK16. of the workshops that were offered people. As well as ISTC TCUK16 kicked off on Tuesday 13th news, InfoPlus+ aims to on the first day of September, the UK’s hottest September day cover anything of interest TCUK16. Workshops to the profession. To in 105 years. Delegates from all over the provided a more subscribe, contact the UK, and even the world, braved the heat office. in-depth and often as they made their way to Wyboston Lakes Advertising: Felicity Davie hands-on approach to Executive Centre, located midway between Editorial: Newsletter Editor some important tech Letters: Letters Editor Cambridge and Milton Keynes. Events: Events Editor comms topics. Blogs: Blogs Editor Upon arrival, delegates and speakers Louise Fahey in her presentation “Mapping your path in tech Fringe meetings took comms: Surviving the early years” If you’re reading a printed were met by Elaine Cole who made sure place at the end copy of this newsletter, everybody received a lanyard and goodie go to www.istc.org.uk/ of each day’s sessions and included a networking event for ISTC bag. Elaine also pointed people in the our-publications/infoplus- members, a talk on the ISTC mentoring scheme, and another talk on newsletter/ and open it direction of the refreshments, which were in managing stress. I attended the networking event which I found very online to explore the links constant supply for the duration of TCUK. mentioned. enjoyable. And not just because of the wine engagement from audience members and that was included! some interesting discussions took place. One of the things I particularly enjoyed I gained a lot of practical information from about TCUK16 was chatting with the TCUK16. conference sponsors who were there each Complexity made clear Winning project management solutions 3di has the expertise to scope, resource, manage and deliver documentation projects to meet your time, budget and quality targets. FIND OUT MORE Delegates networking www.3di-info.com The Edissero team minus their bowl of chocolates! TCUK16 also helped me to gain more day with stands presenting tech comms confidence in myself. Before TCUK16, I This year’s Gala Dinner went down well services and technologies. It was a great dreaded public speaking. However, my with everyone. A three course dinner was opportunity to meet with important providers presentation was so well received and served, preceded by a drinks reception, and and speak to industry experts all in one feedback so positive, that I can’t wait entertainment afterwards in the form of a place. It was also a great place to go if you to sign up to speak again next year! quiz and then a band. I felt particularly lucky wanted a chocolate fix thanks to Edissero I would again like to thank everyone that night as I was a member of the winning and their never-ending bowl of chocolates! who attended my presentation and quiz team! The quality of presentations was supported me. In particular, my wonderful The ISTC’s AGM took place on the excellent too. Presenters were not only presentation facilitator Erin Vang of Dolby Wednesday and seemed well attended. knowledgeable about their topics, but they Laboratories, who herself gave two excellent It was good to see so many members were also enthusiastic too. There was strong presentations at TCUK16. supporting the Institute. © ISTC October 2016 This is the Newsletter for technical authors, technical illustrators and information designers. 3 InfoPlus+ is posted at www.istc.org.uk/our-publications/infoplus-newsletter/. “The Spring 2015 issue of Communicator is The award-winning quarterly possibly one of journal from the ISTC. the best I've seen yet.” Online Claire Wood “Thank you again for The Gala Dinner Print le�ng me be one of your Whether or not you made it to TCUK16 authors. It is a true privilege.” this year, you can keep up with post- Member Maxwell Hoffmann www.istc.org.uk conference information on the website: www.technicalcommunicationuk.com. There’ll be more stories in InfoPlus+ too. If Peter Anghelides accepts the you didn’t get to the conference at all, you ISTC’s Horace Hockley Award should definitely try harder next year! It’s an excellent opportunity to network with, Peter Anghelides, current Outreach & and hear presentations from, tech comms Publicity Officer for IBM UK Laboratories, experts at the top of their game. has been selected by the ISTC Council as the 2016 winner of the Horace Hockley Award. The Horace Hockley Award recognises outstanding contributions to the field of technical communication over many years. ISTC President Alison Peck presented the award to Peter at the TCUK16 Gala Erin Vang, PMP in her presentation “Rockstars, not typists! Expanding your influence in tech organizations” Dinner, stating that the presentation was “in recognition of all the work you have done in promoting the value and practice Derek Cooper, TCUK16 Conference Chair © ISTC October 2016 This is the Newsletter for technical authors, technical illustrators and information designers. 4 InfoPlus+ is posted at www.istc.org.uk/our-publications/infoplus-newsletter/. of technical communication, particularly Peter has also written more than two dozen TCUK 2016 attendance and the ISTC CPD through engagement with universities novels, audio plays, and short stories for the Scheme and other external organisations, and the popular series of Doctor Who, Blake’s 7, and The ISTC’s CPD scheme, which is mentoring of countless new and less- Torchwood spin-off publications. In addition, mandatory for Fellows and is recommended experienced members of our profession.” he gave the Opening Keynote presentation for Members, is output-based. This means at the first TCUK conference in 2009. that any professional activity you take part in Speaking about being selected as the 2016 - including TCUK 2016 - only counts towards Horace Hockley Award winner, Peter said: your CPD if you explain what you gained “I am very honoured by this award. In our from the activity in your personal reflective business, we all welcome feedback about CPD record. our work - and I am delighted to receive this peer recognition from fellow professionals in Halloween short story competition the technical communication industry.” For more information about the Horace Hockey Award, including past recipients, see: www.istc.org.uk/professional- Peter Anghelides receiving the Horace Hockley Award from development-and-recognition/istc-awards/ ISTC President Alison Peck. horace-hockley-award/. Peter has spent a number of years leading Attendance certificates for TCUK Are you a budding short story writer at much of IBM’s talent management and 2016 heart? Do you love a good ghost or horror acquisition programmes, particularly story? through engagement with universities. Please contact the ISTC Office (istc@ He started his IBM career in 1988 as an istc.org.uk) if you would like to receive The ISTC Community is running its first ever information developer, and subsequently an attendance certificate for TCUK 2016. short story competition this Autumn, with a held technical communication roles in Please let the office know if you’d be happy £50 cash prize. translation management, line management, to receive the certificate as a PDF document Since Halloween is fast on the approach we and two IBM assignments as worldwide (preferable for us, as it save postage costs) thought it would be fitting to have this as Operations Manager for the IBM Directors or if you need to have a printed certificate the theme. Stories featuring ghosts, goblins, of Client Content, Globalization, and User sent to you. ghouls, vampires and all that’s in between Experience Design. are welcome. © ISTC October 2016 This is the Newsletter for technical authors, technical illustrators and information designers. 5 InfoPlus+ is posted at www.istc.org.uk/our-publications/infoplus-newsletter/. Entries must be a maximum of 2,200 words of sharing knowledge and tips. I’d strongly team, or started using a new software tool, and must be received by midnight Friday recommend ISTC members to come along you can easily feel a bit lost from time to 21st of October 2016. Entries cost £3 for to the Discussions Forum and check it out time. You may be surrounded by people who ISTC members (please quote your ISTC for themselves.” appear to know everything while you feel membership number on entry) and £5 for If you would like to ask Louise a question, like you’re stuck on the basics. You’d like to non-ISTC members (the price will be set log on to the Discussion Forums section of ask a question (or several questions) but you automatically for you, make sure you are the ISTC website on Monday 10 October.