An A-Z Directory of Facility Services for Our Guests Stadium Facts Largest Professional Complex in the United States Fun Facts

2017 FAN GUIDE AN A-Z DIRECTORY OF FACILITY SERVICES FOR OUR GUESTS STADIUM FACTS LARGEST PROFESSIONAL COMPLEX IN THE UNITED STATES FUN FACTS Sporting Event Seating Capacity: 18,061 Concert Seating Capacity: 27,000 Suites: 18 Patio Seats: 168 Stadium Soccer Field: 120 yards by 75 yards Stadium Rugby Field: 108 yards by 75 yards Stadium Lacrosse Field: 110 yards by 60 yards Sports Complex Fields: 25 Fields Cost to build Dick’s Sporting Goods Park: $131 Million - which were private and public funds Land: 63 acres of turf alone - 140 acres make up the whole complex KEY DATES Groundbreaking: September 28, 2005 Opening Event: April 7, 2007 - Colorado Rapids vs. D.C. United First Concert: June 30, 2007 - Kenny Chesney, Sugarland and Pat Green Concerts: 2008, 2009, and 2010 Home of Mile High Music Festival, PHISH Summer Tour Labor Day Weekend 2011-2016 Luke Bryan 2016 Kill The Lights Tour on Sept. 9 & 10, 2016 GAMES June 19, 2007: Major League Soccer All-Star Game (MLS All Stars v. Celtic) November 19, 2009 - 2010: FIFA World Cup Qualifier, US Men’sNational Team v. Guatemala September 19, 2012: US Men’s National Team v. Costa Rica in 2014 FIFA World Cup Qualifier March 22, 2013 - 2014: FIFA World Cup Qualifier US Men’s National Team vs. Costa Rica April 6, 2014: US Women’s National Team vs. China July 29, 2015: Major League Soccer All Star Game (MLS All Stars v. Tottenham Hotspur) June 6th, 2016: US Women’s National Team vs. Japan 2 TABLE OF CONTENTS 30 Minute Drop-Off / Ejections .....................14 Season Ticket Memberships . .23 Pick-up Parking Zone .............4 Electronic Tickets . 14 Season Ticket Member ADA Accommodations ............5 Elevators .....................14 Value Menu ...................23 Address / Telephone / Fax .........6 Entry to Field of Play / Seat Numbering System ..........23 Age Restrictions .................6 Performance Area ..............14 See Something, Say Something ....24 Alcoholic Beverage Policies ........6 Family Restrooms ..............14 Service Partners . .24 Altitude Authentics at Dick’s Flags ........................15 Signs, Banners, and Flags ........24 Sporting Goods Park (Team Store) ...7 Flash Seats ...................15 Smoking .....................25 Altitude Sports & Entertainment .....7 Food & Beverage ...............15 Soccer Fields / Playing Fields ......25 Anthem / Color Guard ............7 Gate Opening Times .............16 Social Media ..................26 Automated Teller Machines (ATMs) ...7 Guest Relations ................16 Soliciting / Literature ............26 Audio / Video Recording Devices ....8 HealthONE Family Zone ..........16 Special Occasions ..............26 Autographs ....................8 HealthONE Photo Station .........16 Stadium Rental / Facility Rental ....27 Banners ......................8 Kroenke Sports & Entertainment ....17 Stage Configuration .............27 Bicycle Parking .................8 Kroenke Sports Charities .........17 Strollers. .27 Birthdays ......................8 Lost & Found ..................17 Suite Access ..................27 Box Office .....................9 Lost Person / Suites .......................27 Bus Service ....................9 Guest Identification Program .......17 Summit Club ..................27 Cameras / Video Equipment .......10 Lost or Stolen Tickets. .17 Supporters Sections .............28 Car2Go ......................10 Marketing / Sponsorship .........18 Tailgating .....................28 Centennial 38 .................10 Mascots & Street Team ...........18 Taxi Service ...................29 Clothing. .10 Meetings & Events ..............18 Team Store ...................29 Code of Conduct ...............11 Nursing Mothers ...............19 Throwing Objects / Projectiles .....29 Colorado Rapids Youth Development .11 PARKHELP ....................19 Ticket Sales Tables .............29 Coolers ......................12 Parking Lots ..................19 Ticket Policies .................29 Community Relations / Player Appearances .............20 Visiting Supporters Section ........30 Fan Development ...............12 Premium Seating Information ......20 Websites .....................30 Compliments / Comments / Concerns 12 Press / Media Entrance ..........20 Will Call ......................31 Concessions ..................12 Prohibited Items ................21 Contact Information .............31 Cursing / Offensive Language . .12 Re-Entry .....................22 Park Maps .................32–37 Designated Driver Program ........12 Recording Devices ..............22 Diaper Changing Stations .........13 Recycle ......................22 Directions to Dick’s Restaurants ...................22 Sporting Goods Park ............13 Restrooms ....................22 Disruptive Behavior .............13 Scalping or Re-Selling Tickets. .23 Drinking Fountains ..............13 Scoreboard ...................23 Eighteen76 ...................13 3 # 30 MINUTE DROP-OFF / PICK-UP PARKING ZONE 30 Minute Parking Zone is located on the West side of the stadium outside the Gate G entrance. Enter into the stadium complex via 60th Avenue and Drop-Off and Pick-Up is located on Victory Way between 60th Avenue and Prairie Parkway. Parking in this area is strictly monitored and designed for the following uses: NON-EVENT DAYS • Purchase of merchandise in the Altitude Authentics Team Store at Dick’s Sporting Goods Park. • The purchase of event tickets at Box Office. EVENT DAYS • Guests with disabilities in need of assistance from Guest Relations, i.e. assistance in stadium via wheelchair. - Arrive early to help avoid traffic congestion. - At the conclusion of events, fans leaving the stadium could delay access to the loading / unloading zone. 4 A ADA ACCOMMODATIONS Dick’s Sporting Goods Park is committed to providing every guest with a comfortable and enjoyable experience at the park, including guests with disabilities. To accomodate guests with disabilities, Dick’s Sporting Goods Park offers the following: 30 Minute / Drop-off / Pick-Up Parking Zone: • A 30 minute Parking Zone is located on the west side of the stadium outside the Gate G entrance. Enter into the stadium complex via 60th Avenue and drop-off and pick-up is located on Victory Way between 60th Avenue and Prairie Parkway. Accessible Seating: • Accommodations for wheelchair seating are available both on the concourse and field level. for more information on accessible seating, please call the box office at 303-727-3535. - Concourse: Sections 102, 104, 105, 107, 108, 109, 111, 115–120, 124, 126, 127, 129, 130, 131, 133 - Field Level: Sections 132 - 134 and the Terrace. Service Animals: • Dick’s Sporting Goods Park welcomes service animals utilized by guests with disabilities. • The Americans with Disabilities Act (ADA) defines a service animal as any animal, such as a guide dog or signal dog, that is individually trained to provide assistance to an individual with a disability. Service animals must be harnessed, leashed or tethered at all times, unless special circumstances exist, and will be required to rest in the seating area of the individual with a disability, rather than in the aisle. • A Guest whose service animal poses a threat to the safety of other guests and employees, or whose animal is not housebroken, may be asked to escort the animal off the premises. Any service animal that displays vicious behavior towards other Guests or employees may be denied entry or removed from the facility. Assisted Listening Devices: • Assisted listening devices are available upon request at the Guest Relations window located on the concourse level behind section 129. Elevators: • Located in the suite lobby and on the North Bridge. Electrical Outlets: • Electrical outlets are available for recharging wheelchairs and other necessary equipment in the ADA accessible seating areas. Accessible Parking: • The majority of designated spaces are located in Lots A, B and F. There are additional spaces located in Lots G and H. To access the designated spaces in all lots, please have a state issued handicap hangtag or license plate visible for parking staff so they can direct you to an appropriate lot. Parking for guests with disabilities is available on a first-come first-served basis. Restroom: • All restrooms at Dick’s Sporting Goods Park are ADA compliant. Family restrooms are located at the top of sections 101, 112, 125 and 129. Wheelchair Service: • Wheelchair escort services are provided by Guest Relations. To receive a wheelchair escort service Contact Guest Relations at 303.727.3748, by email at [email protected] or upon arrival into the facility, stop by the guest relations window located on the west concourse at section 129. 5 A ADDRESS / TELEPHONE Dick’s Sporting Goods Park 6000 Victory Way Commerce City, CO 80022 303.727.3500 (General Offices) AGE RESTRICTIONS All guests who have reached their third (3rd) birthday are required to have a ticket for all ticketed events at Dick’s Sporting Goods Park. Children under 3 years of age may sit in a ticket holder’s lap, so long as the child does not obstruct the view of others nearby. Policies may vary for concerts and special events. ALCOHOLIC BEVERAGE POLICIES Guests are expected to follow all laws governing the purchase, possession, and consumption of alcohol. Guests are expected to drink responsibly and it is the responsibility of each guest to ensure that they have a safe means of transportation when leaving the facility. • Any guest who is impaired/intoxicated before entering Dick’s Sporting Goods Park may be denied entry into the facility.

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