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3 4 Help build healthy communities!
An independent registered charity since 1907, the YMCA of Northern Alberta provides: • Reduced membership fees for seniors • Financial assistance for memberships through YMCA Giving • Volunteer positions that make a difference • Chances to connect with a caring community
HOUSING HEALTH AND FITNESS COMMUNITY PROGRAMS A place to call home Living your best life Strengthening our core At the YMCA, we believe YMCA programs are key As a vital community that every person should to the sustainable health resource, we help have access to housing of our communities. individuals achieve a better that is safe, secure, Programs like strength and quality of life through and affordable. The conditioning, swim lessons life-enriching programs YMCA provides housing and aquatic fitness, sports, and services.For more supports to those who recreation, yoga, personal information, refer to the need it and also offers training, and more are information within this affordable housing at the available to people of all directory listing or visit Melcor YMCA Village. ages, levels, and abilities. northernalberta.ymca.ca
5 RETIREMENT LIVING FOR ACTIVE, INDEPENDENT SENIORS!
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6 Welcome Home to a Worry Free Lifestyle! Carefree, Comfortable and Safe offer the highest standard of care in an atmosphere that encourages active and healthy Fully Furnished Weliving. Our many wonderful amenities include: Suites Available for Respite & • Beautiful suites with • Nutritious, delicious Convalescent Stays. individual climate control daily meals Ask about our • Weekly housekeeping with • Courtesy shuttle with Driver Special Packages. linen and towel service available for appointments • 24 Hour Nursing On-Site • Visiting Physician • And much more!
125 Everitt Drive N St. Albert, AB 780.569.2273 4255 Clover Bar Road Sherwood Park, AB Edmonton 780.416.1912
9310 - 211 Street Edmonton, AB 780.452.2273 3110 - 22 Avenue Edmonton, AB 780.465.2273
5149 Mullen Road 949 Rutherford Road Edmonton, AB Edmonton, AB 780.540.2273 780.432.6900 www.allseniorscare.com PROUDLY CANADIAN
7 Emergency Mental Health Helpline Chapter Contents (24 hours) 1.877.303.2642 •Emergency Numbers Alberta Health Services Call toll free within Alberta for mental •Shelters For Abused Persons health advice.
Child Abuse Hotline EMERGENCY NUMBERS 1.800.387.KIDS(5437) EMERGENCY: Dial 911 Police - Fire - Ambulance Alberta Poison Control Centre TTY ACCESS: Dial 711 1.800.332.1414
Seniors' Abuse Helpline Sexual Assault Centre Support Canadian Mental Health Association - and Information Line Edmonton Region (24 hours) 780.423.4121 (24 hours) 780.454.8888 Office Line: 780.423.4102 Offers a 24-hour telephone line providing www.sace.ca confidential, crisis intervention, emotional • Counselling for adults, teens and support and resources listening for those children (age three and up) of all experiencing or concerned about genders who have experienced someone else experiencing seniors' sexual abuse/assault. abuse. • Public Education for community groups interested in learning more Seniors Information Phone Line about sexual violence. Canadian Mental Health Association - • Diversity Outreach for people who Edmonton Region experience barriers accessing SACE (24 hours) Dial 211 services. Simply call 2-1-1 to be connected to Emergency Protection Order information and referrals for a variety of seniors' resources. Program Legal Aid Alberta - Family Law Office Phone: 780.422.9222 24 Hour Distress Line All other areas: 1.866.845.3425 (toll free) Canadian Mental Health Association - • Helps victims of family violence by Edmonton Region providing information and lawyers (24 hours) 780.482.HELP(4357) who can help obtain and confirm Rural area: 1.800.232.7288 protection orders Provides free, confidential, short-term • Also provides ongoing information, risk crisis intervention, emotional support and assessments, and safety plans to victims resources for those in crisis or distress. of family violence Available 24-hours, seven days a week. • This program is free and there are no eligibility requirements See also ELDER ABUSE - Crisis Services
8 EMERGENCY Emergency Legal Aid Alberta - Client Contact Strathcona County Elder Abuse Centre Response Network Toll Free: 1.866.845.3425 Phone: 780.464.4044 www.legalaid.ab.ca Help Line (24 hours) Phone: 780.464.7233 See LEGAL INFORMATION – Legal Alberta Phone Line (24 hours)1.855.4HELPAB information on Decision - Making for www.strathcona.ca/seniors complete listing. • Provides information and support for seniors experiencing abuse and for Health Link Alberta those concerned about the wellbeing Phone: 811 of a senior. Email: [email protected] • The network has representation from www.MyHealth.Alberta.ca A Safe Place, the RCMP, Family and Emergency Department wait times listed Community Services, Alberta Health on www.albertahealthservices.ca under Services, Covenant Health, Primary Wait Times & Reporting Care Network and Heartland Housing Foundation. For additional Strathcona County 24-Hour Emergency Income resources, see Support HEALTH & WELLBEING – Counselling, Phone: 780.644.5135 (Edmonton Area) HELP AT HOME – Home Services, Toll free outside Edmonton HELP AT HOME – Outreach 1.866.644.5135 Email: [email protected] Get help in an emergency with basic SHELTERS FOR ABUSED needs like shelter, food, clothing and transportation by calling the Income PERSONS Support Contact Centre 24 hours a day, seven days a week. A Safe Place Phone: 780.464.7233 Email: [email protected] www.asafeplace.ca The purpose of A Safe Place is to provide crisis intervention in the form of a safe shelter and supportive counselling for women and their children experiencing domestic violence.
Hope Mission – Edmonton 9908 106 Ave Phone: 780.422.2018 Email: [email protected] www.hopemission.com Shelter services 24/7 See ELDER ABUSE - Safe Accommodations
9 EMERGENCY Lurana Shelter Crisis Phone Women’s EShelters Canada, Women’s Emergency Shelter sheltersafe.ca project Phone: 780.424.5875 Ottawa, ON See complete listing in ELDER ABUSE – Phone: 613.680.5119 Safe Accommodations Email: [email protected] www.sheltersafe.ca Sage Seniors’ Safe House www.endvaw.ca Phone: 780.702.1520 Hours of Operation: 9:00-5:00 EST for WSC See complete listing in ELDER ABUSE – / sheltersafe.ca is 24/7 • Sheltersafe.ca is an online resource Safe Accommodations helping women seeking safety from violence and abuse. WIN House Edmonton • The clickable map serves as a fast Phone: 780.479.0058 resource to connect women with the Email: [email protected] nearest shelter that can offer safety, www.winhouse.org hope and support. • WIN House offers a 24 hour support • This is a resource from Women’s and information line Shelters Canada. • Crisis intervention, information about See also ELDER ABUSE – Safe abuse and safety planning Accommodations • Emergency shelter and necessities for women with or without children
Women’s Emergency Accommodation Centre 9611 101A Ave. NW T5H 0C8 JUNE 15 Phone: 780.423.5302 Email: [email protected] WORLD www.e4calberta.org ELDER ABUSE • Women’s Emergency Accommodation Centre (WEAC) AWARENESS offers short-term emergency housing DAY to homeless and transient women, For more information as well as transgender women, who on elder abuse visit the have little or no income. Sage website and look under the NEED HELP? tab.
www.mysage.ca
10 TABLE OF CONTENTS
EMERGENCY 8 HEALTH AND WELLBEING 72 Emergency Numbers 8 Alberta Aids to Daily Living (AADL) 72 Shelters For Abused Persons 9 Home Health Care & Medical Equipment Suppliers 73 CRISIS 14 Medical Equipment Loans 84 General Assistance 14 Alberta Health Services 84 Environmental Household Crisis 18 -Continuing Care-Home Care 85 Disaster & Emergency Relief 19 -Day Programs 85 -CHOICE 87 SENIOR CENTRES, CLUBS & GROUPS 20 -Rehabilitation 87 Senior Centres, Clubs & Groups By Area -Mental Health 88 of City and Surrounding Communities 20 -Palliative Care 89 Cultural Organizations With Seniors’ -Hospitals 90 Programming 31 -Specialized Hospitals 91 -Find a Doctor 91 SENIORS’ INFORMATION SERVICES 33 -Medical Clinics 91 Seniors’ Services Organizations 33 -After Hours Care 92 Advocacy Organizations 36 -Public Health Centres 92 Consumer Resources 39 Caregiver Support 93 Counselling 95 CITIZENSHIP & IMMIGRATION 44 Dental Services 98 Citizenship and Immigration 44 Fall Prevention 98 Immigrant Serving Agencies 44 Health Benefit Plans 99 Health Service Organizations 101 EDUCATION 47 Home Health Care Agencies 106 Colleges and Universities 47 Podiatry and Foot Care 112 Continuing Education 47 JUNE 15 HELP AT HOME 113 ELDER ABUSE 50 Home Services 113 WORLD Elder Abuse 50 Food Services 119 ELDER ABUSE Crisis Information 51 Outreach 122 Crisis Services 52 Donating Your Household Items 125 AWARENESS Other Services & Information 53 Historical Items 127 DAY Safe Accommodations 54 HOUSING 128 For more information ESTATE PLANNING 56 Home Relocation and on elder abuse visit the Planned Giving 56 Moving Resources 129 Sage website and What To Do When Someone Dies 58 Housing Resources & Helplines 134 look under the Funeral Services & Cemeteries 61 Seniors Housing Lists 139 NEED HELP? tab. Bereavement Support 63 Housing Options Continuing Care System 140 FINANCE 64 Federal Financial Programs & Benefits 64 HOUSING SITE MAPS BY AREA OF CITY 142 Provincial Financial Programs & Benefits 66 Home Living 160 Income Tax 69 -Comparing Housing Options Credit and Debt Management 70 Checklist 164 www.mysage.ca Financial Services 70 -Apartments 166 What To Do When You Turn 65 71 11 TABLE OF CONTENTS -Housing Cooperatives 205 LEISURE AND RECREATION 274 -Life Lease 206 Cultural Opportunities 274 -Condominiums 209 Recreation Resources 274 Supportive Living 212 Libraries 279 -Supportive Living Checklist 214 Travel Insurance 281 -Lodges 221 Travel Services 282 -Supportive Living Edmonton 234 -Supportive Living Surrounding PERSONAL SAFETY 283 Communities 251 Personal Safety Information 283 -Dementia Care Sites 257 Frauds and Scams 283 -Designated Supportive Living 259 False Charities 289 Facility Living 262 Inheritance Scheme 289 To Move Or Not To Move Checklist 318 TRANSPORTATION 290 LEGAL INFORMATION 266 Resources to Maintain/Improve Legal Information on Personal Driving Skills 290 Decision Making 266 Transportation Options For People Not Legal Resources 268 Driving 291 Legal Firms 271 Public Transportation 292 Mediation 273 VOLUNTEER RESOURCES 294 We would like to thank the Directory volunteers who worked on this publication. Without your time, skills, and energies the quality of this publication would suffer greatly. Thank you. Alberta Seniors and Housing, and the City of Edmonton, Family and Community Support Services help sustain the Sage Directory of Senior Services through generous grants. Their financial support assists in making this publication possible. This publication is also made possible by our advertisers, for which Sage is thankful. Please note that the inclusion of an advertisement does not imply an endorsement by Sage. Listed prices are subject to change. Contact advertisers/sites for current pricing.
Title: “Dragonfly” The front cover for the Directory of Senior Services was created and painted by published artist and teacher Terrie Shaw. Terrie’s PowerPoint step by step presentation showing how the painting was created can be viewed on her website: www.terrieshaw.com. A huge thank you goes to the Art Association of Strathcona County (ASSC) for providing a wonderful setting for the painting, the artists who graciously posed, and the Drop-in Painting Group for allowing Terrie to take photos during their class.
Our Directory of Senior Services is a dynamic publication which is constantly being updated and expanded. Is your agency, organization, or business in the Directory? Please note, non-profit senior-serving organizations are given free listings. For-profit businesses are required to purchase an ad in order to have a listing. So, if someone isn’t here - let them know that you missed them in the Directory of Senior Services. If you’re interested in having a listing or advertisement in the Directory, please contact 780.423.5510 or [email protected].
12 CHRISTENSON
We would like to thank the Directory volunteers who worked on this publication. Without your time, skills, and energies the quality of this publication would suffer greatly. Thank AD COMING you. Alberta Seniors and Housing, and the City of Edmonton, Family and Community Support Services help sustain the Sage Directory of Senior Services through generous grants. Their financial support assists in making this publication possible. This publication is also made possible by our advertisers, for which Sage is thankful. Please note that the inclusion of an advertisement does not imply an endorsement by Sage. Listed prices are subject to change. Contact advertisers/sites for current pricing.
Our Directory of Senior Services is a dynamic publication which is constantly being updated and expanded. Is your agency, organization, or business in the Directory? Please note, non-profit senior-serving organizations are given free listings. For-profit businesses are required to purchase an ad in order to have a listing. So, if someone isn’t here - let them know that you missed them in the Directory of Senior Services. If you’re interested in having a listing or advertisement in the Directory, please contact 780.423.5510 or [email protected].
13 Crisis Government Listings, Government Chapter Contents of Alberta Call toll-free. Dial 310.0000. •General Assistance For toll free access to any provincial •Environmental Household Crisis government office, dial 310.0000 from anywhere in Alberta, followed by the •Disaster & Emergency Relief area code and phone number of the office you wish to reach, or stay on the line to be directed to the department you wish to speak to. GENERAL ASSISTANCE Outside Alberta, call long distance 780.427.2711. Non-Emergency Police Deaf/hearing impaired callers with a TDD/ 780.423.4567 TTY, call 780.427.9999 in Edmonton or 1.800.232.7215 throughout Alberta. Non-Emergency Fire The Canadian Anti-Fraud Centre 780.442.5445 (mass marketing fraud and ID fraud complaints) City of Edmonton 311 Toll Free Phone: 1.888.495.8501 Call centre reporting hours: 9am-4:45pm Seniors Information Phone Line Report an incident online: www.antifraudcentre.ca 211 Free Hot Meals Edmonton Emergency Relief 211 Year Round Meals List Services Society Phone: Dial 2-1-1. If 211 is not yet 10255 104 St. NW T5J 1B1 available in your area, Phone 780.428.4422 call 780.482.INFO (4636) Contact: Cindi Hache www.edmonton.cmha.ca/211 www.eerss.org Hours of Operation: Central (Winter/Fall) Mon-Fri 9am-3pm (Spring/Summer) Tues-Sat 9am-3pm Bent Arrow Traditional Healing Society • Provides material relief for victims of Parkdale School, 11648 85 St. fire or disaster. Phone: 780.481.3451 • Operates a thrift store that offers new • Every other Friday of the month. and used items at very low cost. Prices Contact for dates. tailored to fit most budgets. • Soup and Bannock 12:00pm-1:00pm. • Offers free coats and blankets during winter months.
14 CRISIS
Bissell Centre Crystal Kids (55+ years only meal) East Building: 10527 96 St. 8718 118 Ave Phone: 780.423.2285 Phone: 780.479.5753 • Tuesday and Thursday except the • Seniors Drop-in with Meal: Wednesday last week of each month and statutory 11:30am-12:45pm. holidays. • July and August: Wednesday 10:30am- • Women’s Lunch 12:00pm-12:30pm 11:45am. (Women only and their children). • 55+ years only. West Building: 10530 96 St. Phone: 780.423.2285 Hope Mission • Monday to Friday. 9908 106 Ave • Community Space hours 8:00am- Phone: 780.422.2018 2:00pm. • Monday to Friday: • Hot Meals offered in programming at Breakfast 7:30am-8:15am 11:00am and 1:00pm. Lunch 12:00pm-12:45pm • Snacks put out hourly 8:00am-1:00pm. Supper 5:00pm-5:45pm • Closed statutory holidays. • Weekends and Holidays: Brunch 10:45am-11:30am Boyle McCauley Health Centre Supper 4:15pm-5:00pm 10628 96 St. Phone: 780.422.7333 Inner City Pastoral Ministry • Women’s Health Promotion Program Bissell Centre West 10530 96 St. (health info session with nutritious meal): Phone: 780.424.7652 Thursday - Info Session 5:00pm Meal (Main) 780.905.2060 6:00pm. • Sunday: Sandwiches, Fruits, Veggies, • Closed the last or 2nd last Thursday of Dessert 12:00pm-1:00pm. each month, and statutory holidays. Call • Worship service at 11:00am, food is to confirm. served after. Not required to attend. • Doors locked at 5:00pm. • Open on holidays. • Women only (with low income). Marian Centre Boyle Street Community Services 10528 98 St 10116 105 Ave Phone: 780.424.3544 Phone: 780.424.4106 • Monday / Tuesday / Thursday / • May 1 to Oct 31 - Monday to Friday Saturday: Hot Lunch 12:30pm-1:15pm. Lunch 11:30am. • Daily except Wednesday and Sunday • Nov 1 to Apr 30 – Daily Lunch 11:30am. Sandwiches (pick up from alley door) • All meals are served until the food is 2:00pm-3:00pm. gone. • Closed for 4 days at end of each • Closed statutory holidays from May 1 to month. Closed in September. Schedule Oct 31. varies around Christmas and Easter. Call ahead to confirm.
15 CRISIS Operation Friendship Seniors Society/ residents. McCauley Seniors’ Drop-in Centre • Types of meals vary, but they usually 9526 106 Ave include all food groups. Phone: 780.429.2626 • Monday to Friday Breakfast 9:30am. North Central • Daily Lunch 12:00pm, Supper 5:00pm. Dickinsfield Amity House • 55+ years only. 9213 146 Avenue Phone: 780.478.5022 The Mustard Seed • 1st and 3rd Wednesday of each month. 10635 96 St • Community Lunch 11:30am-12:30pm. Phone: 780.426.5600 • Monday to Friday Snack 8:30am- • Tuesday to Friday Supper 7:00pm- 4:00pm. 8:00pm. • 2nd and 4th Tuesday of each month • Saturday Supper 5:00pm-6:00pm. Cooking Club - Free, but participants • Zero tolerance for drugs and alcohol. must help in preparing the meal. Starts • Closed statutory holidays. 9:30am-11:00am.
The Salvation Army - Addiction and Londonderry Community League Hall Residential Centre (ARC) 14224 74 St 9611 102 Ave Phone: 780.412.1062 Phone: 780.429.4274 ext 224 or 229 • 2nd Friday of each month: Community • Friday Breakfast 7:30am-8:00am. Lunch 11:00am-12:00pm. • Wednesday Soup Line 3:00pm- • Monday and Friday: Free Bread 8:30am 4:00pm. until bread runs out. • Closed statutory holidays. • Wednesday Cooking Club - Free, but participants must help in preparing the North East meal. Starts 9:30am-11:00am.
Building Hope Compassionate Ministry West Centre 3831 116 Ave (Basement) Jasper Place Wellness Centre Phone: 780.479.4504 15210 Stony Plain Road • Monday / Tuesday / Wednesday: Phone: 780.481.4001 Breakfast 9:00am-11:30am. • Monday and Tuesday Lunch 11:15am- • Monday / Tuesday / Wednesday: Lunch 12:15pm 12:00pm-2:00pm. • Closed statutory holidays. • Targeted to low income and homeless The CANDORA Society of Edmonton individuals. Abbottsfield Recreation Centre • Does not offer hot meals. 3010 119 Ave Phone: 780.474.5011 • Thursday Community Lunch 11:45am- 12:45pm. • Targeted to Northeast Edmonton
16 CRISIS West Central Animal Care & Control Centre 13550 163 St. NW Edmonton Alberta T5V The Edmonton Native Healing Centre 0B2 Suite 101 11813 123 St Phone: 311 Phone: 780.482.5522 Outside Edmonton: 780-442-5311 • Monday Sandwiches 11:30am-12:30pm, Email: [email protected] • Wednesday Soup and Bannock Lunch Hours of Operation: 12:00pm-12:30pm. Mon-Fri 8:30am-6:00pm, Sat 9:30am- • Closed statutory holidays. 5:00pm, Sun 11:00am-5:00pm, Closed on • Targeted to low income and homeless Holidays. • The Animal Care & Control Centre is Canadian Mental Health where Edmonton’s stray and lost pets Association – Edmonton Region are housed. The facility takes care of Phone: 780.414.6300 animals until their rightful owners can be Contact: Office Administrator found or until they are transferred to an Email: [email protected] adoption agency. www.edmonton.cmha.ca • A one-stop shop for pet licensing, stray Office hours: Mon-Fri 8:30am-4:30pm animal care and enforcement services. Houses more than 6,000 lost pets found 211 Alberta – Edmonton and Area, in Edmonton each year. Community Information and Referral • To reclaim your lost pet, please arrive no Phone: 211 later than 5:30pm (4:30pm on Email: [email protected] weekends) to allow us enough time to www.ab.211.ca process your pet’s release before Provides information and referrals to closing. seniors living in Edmonton, Parkland County and Leduc County. Edmonton Humane Society Live, online chat available 8am-8pm 13620 163 St. NW T5V 0B2 daily at www.ab.211.ca Phone: 780.471.1774 Text support available by texting 211 Animal Protection: 780.491.3517 8am-8pm daily Email: [email protected] Outside of these areas call: 780.482.INFO (4636) www.edmontonhumanesociety.com TTY access: 780.482.7273
24-Hour Distress Line 780.482.HELP (4357) Provides free, confidential, short-term crisis intervention, emotional support and resources for those in crisis or distress. Available 24-hours, seven days a week.
Online Crisis Support https://edmonton.cmha.ca/online-crisis- chat/ Provides free, confidential, short-term crisis intervention, emotional support and resources for those in crisis or distress through live Crisis Chat. 17 CRISIS Emergency 24 Hour Animal ENVIRONMENTAL / Hospitals South: HOUSEHOLD CRISIS VCA Canada Guardian Veterinary Centre Energy & Environmental Response Line Specialty & Emergency Pet Care 5620 99 St. NW T6E 1V2 24-Hour Response Line (toll-free within Phone: 780.436.5880 Alberta): 1.800.222.6514 https://vcacanada.com/guardian/ Calling from outside of Alberta: Open 24 hours 780.422.4505 North: To report a wildfire: 310-FIRE (3473) VCA Canada VetEmerg Animal Hospital Emergency Veterinary Hospital 12831 97 St NW T5E 4C2 Alberta One Call (Buried Cables) Phone: 780.423.9111 1.800.242.3447 https://vcacanada.com/vetemerg www.albertaonecall.com
Open 24 hours Bell/TELUS Repair/Telephone Trouble 611 Fire Prevention Drainage and Sewer Trouble Hotline Edmonton Fire Rescue Services Within City of Edmonton 311 City of Edmonton Office Address: 10465 105 St. NW Gas Emergency (ATCO) Phone: 780.496.3628 Edmonton and Area: 780.420.5585 Email: [email protected] All other areas: or 1.800.511.3447 www.edmonton.ca Hours of Operation: Mon-Fri, 8am-4:30pm Workplace Accidents • Fire Prevention’s Public Education (Fatality/Serious Injury reporting) Section offers fire safety lectures and Occupational Health & Safety Contact presentations to seniors' groups upon request. There is no fee for this service. Centre • Contact the Fire Prevention office Edmonton and area 780.415.8690 for any information you require about Toll-free within Alberta 1.866.415.8690 fire prevention and safety. • Visit our website and follow the links: Deaf/hard of hearing with TDD/TTY: Residential & Neighbourhoods In Edmonton 780.427.9999 > Fire & Safety Toll-free within Alberta 1.800.232.7215 Power Trouble EPCOR 24 hour emergencies 780.412.4500 Roadway Maintenance 311
Water Trouble EPCOR 24 hour emergencies 780.412.6800
18 CRISIS DISASTER & EMERGENCY RELIEF Canadian Red Cross Phone: 780.423.2680 If you have been affected by a personal disaster, such as a house fire, please call: 1.888.800.6493 www.redcross.ca • The Canadian Red Cross assists families and individuals who have IF YOU THINK A been affected by disaster. Assistance is available for the first 72 SENIOR IS BEING hours after a disaster. • The Canadian Red Cross provides ABUSED shelter, food, clothing, and essential supplies. 1.Call the Seniors Abuse Helpline: 780.454.8888 Disaster Preparedness Program • Red Cross advises all Canadians to 2. Contact your local police, be prepared and expect the RCMP department, or tribal unexpected. You should be prepared police immediately when abuse to take care of yourself for a minimum involves theft, assault, or other of 72 hours after a disaster. We advise illegal actions. you to: Know the risks, make a plan and have an emergency kit. 3. You can report abuse in a care • We offer education and information facility through the Protection for sessions on emergency preparedness. Persons in Care Reporting Line (Toll Free) 1.888.357.9339
4. Sage Seniors’ Safe House Intake Line: 780.702.1520
24 Hour Seniors’ Abuse Help Line 780.454.8888
19 Senior Centres, Clubs & Groups Central Lions Seniors Recreation Chapter Contents Centre (CLSA) 11113 113 St. NW T5G 2V1 •Senior Centres, Clubs and Groups Phone: 780.496.7369 by Area of the City and Surrounding Contact: Susan Mann Communities Email: [email protected] www.CentralLions.org •Cultural Organizations with Hours of Operation: Seniors Programming Mon-Fri 8:30am-4:30pm • Central Lions Seniors Association (CLSA) located at the Central Lions SENIOR CENTRES, CLUBS & Seniors Recreation Centre provides recreational, educational, fitness and GROUPS BY AREA OF CITY social opportunities for persons 55 AND SURROUNDING years of age and older. • The Centre features a gymnasium, COMMUNITIES fitness centre, activity and vocational rooms, auditorium, atrium and CENTRAL cafeteria and is handicapped accessible. Lots of free parking on-site. Bernadette N. Swan Social Care • Rental Opportunities - Evenings & weekends for events, meetings, social Foundation activities, sports, etc. On-site catering Bill Rees YMCA Building available. Various room sizes and 10211 105 St. amenities. Call Shelley at 780.496.1627. Phone: 780.761.0881 • Computer Literacy Program for Seniors - Call to register Edmonton Seniors Centre 3Y-11111 Jasper Ave. NW T5K 0L4 • Seniors Drop-In Coffee & Conversation Phone: 780.342.8625 • Senior Care Links - Referral and Email: [email protected] Resources www.edmontonseniorscentre.ca • Grandparent Award of Distinction Hours of operation: 9am-4pm • If you are looking for a friendly and supportive place to meet new or existing friends, learn new skills, stay physically and socially active, or volunteer your help - we’re here for you! • We provide programs and services that promote social interaction, wellness, healthy aging and independence. See HELP AT HOME – Outreach for additional information
20 SENIOR CENTRES, CLUBS & GROUPS Senior Centres, Clubs & Groups GeriActors Theatre HOME – Outreach and Donating Your Contact: Becca Barrington, Associate Household Items, and TRANSPORTATION Director – Transportation Options for People Not Phone: 780.248.1556 Driving for complete listings. Email: [email protected] www.geriactors.ca Over The Rainbow • We are an intergenerational theatre company called GeriActors & Friends, G.L.B.T.Q. Group Sage Seniors Association producing original plays based on true 15 Sir Winston Churchill Square Contact: stories and issues of aging. Jeff Bovee • Interested in a performance? Email: [email protected] GeriActors & Friends will perform at Hours of operation: Tues 12:30pm–3:30pm seniors’ residences, centres, We meet in the Cafeteria, ask at the front conferences, local events, and more. desk • We also offer workshops in Storytelling, • This is a confidential Discussion Group Acting & Improv (Winter, Spring and (and more) here to help with any Summer Sessions). concerns you may have. Contact us for more information on • We offer a safe and convivial place for performances and workshops. gay seniors, their friends and families. • We will also help seniors who have Operation Friendship Seniors concerns about gay family members. Society 9526 106 Ave. NW T5H 0N2 Pride Centre of Edmonton Phone: 780.429.2626 10618 105 Ave NW T5H 0L2 Email: [email protected] Phone: 780.488.3234 www.ofss.org Email: [email protected] Office Hours: Mon-Fri 9am-5pm, www.pridecentreofedmonton.ca closed 12-1pm Office Hours: Mon–Friday 12pm–7pm • Services offered to inner city seniors (Note: Some programs run outside regular include outreach, form filling, business hours.) advocacy, referrals, case • We provide a non-judgmental, welcoming space where people of management, home visits, tax clinics, all sexual orientations and gender and transportation. identities can be themselves, find • Provides assistance in locating housing, support and meet others. filling out forms, and advocating with • Support groups, social events, landlords; manages 350 housing units information sessions and programs (rooming house, apartments and that support the well-being and lodges). capacity of our community are • McCauley Seniors Drop-In: open daily available for older adults as well as for meals, coffee, recreation, showers, youth, adults, families, allies and the clothing. general public. • Many programs are all ages and older • Volunteer opportunities also available. adults are welcome to participate! For Complete Listings See HELP AT
21 SENIOR CENTRES, CLUBS & GROUPS Sage Seniors Association SAGE PROGRAMS AND SERVICES 15 Sir Winston Churchill Square NW T5J 2E5 Main Switchboard 780.423.5510 Northwest corner of 100 St. and 102A Ave. LIFE ENRICHMENT Phone: 780.423.5510 Life Enrichment Services Email: [email protected] • Activities, classes, and clubs www.MySage.ca English as Another Language 780.701.9016 Office Hours: Monday-Friday 8:30am-4pm Café Hours: Monday-Friday 8am-3:00pm INFORMATION AND SUPPORT SERVICES General Inquiries, Assessment and Sage Seniors Association is a multi-service Support, Housing, and This Full House – senior-serving organization that provides Hoarding 587.773.1764 over 100 programs and services in the See page 34,124,133,139 for further greater Edmonton area. Sage employs information a strengths-based approach to increase resilience and reduce vulnerability in Guardianship/Trusteeship 780.701.9013 seniors when needed, and to inspire See page 268 for further information them to keep engaging with, building, and enriching their communities. Sage’s Multicultural Seniors Outreach 780.701.9018 programs and services include outreach, See page 46 for further information assessment and other social work services; health services; life enrichment Seniors’ Safe House 780.702.1520 programming; volunteer opportunities; See page 55 for further information and annual seniors’ forums. Health Services 780.423.5510 Sage’s mission is inspiring and supporting See page 91,105 for further information seniors to be the best they can be. Sage’s vision is a community where OTHER SERVICES and EVENTS AT SAGE all seniors are valued and have the Income Tax Preparation 780.423.5510 opportunity to live according to their Sunshine Café 780.701.9022 beliefs, abilities, and aspirations. VOLUNTEER SERVICES Parking Near Sage Volunteer Services 780.701.9014 The closest parking to Sage is Edmonton See page 294 for further information City Centre East Parkade. Its entrance is on the north side of 102A Ave, just west of ADMINISTRATION Sage. Executive Director 780.701.9008 Director of Operations 780.701.9002 Administration 780.701.9009 Finance 780.701.9015 Membership 780.809.9407
22 SENIOR CENTRES, CLUBS & GROUPS CITY-WIDE Hours of Operation: As per program catalogue The Royal Canadian Legion • A seniors’ centre from the comfort of www.legion.ca your own home! Join us for a variety • A non-profit Canadian ex-service of interactive telephone-based social (veterans') organization founded & health programming, free of charge in 1925. Includes currently serving using our toll-free number. Opportunity Canadian Armed Forces personnel to socialize, learn new skills & stay and RCMP and their families. connected. • Canada’s largest veteran support • New series of participant selected and community service organization. topics every four months. Open to Known for the Poppy Campaign. individuals 55+ residing in Alberta. • As members, we show our thanks Call or visit website for latest program by supporting and advocating for catalogue & to register. veterans, by remembering their sacrifices, and by continuing the Technology Assistance tradition of service in helping our communities. Seniors Society • Admission not restricted to only Phone: 587.710.2412 veterans or military. Guests welcome. Email: [email protected] • Each branch's hours vary. Call to www.tassyeg.com confirm. Hours of Operation: Flexible hours, services by appointment Jasper Place #255 • The Technology Assistance Seniors 10427 174 St NW T5S 1H1 Society provides technology help to Phone: 780.483.1959 seniors through classes and in home visits. We come to you and hold classes Kingsway #175 wherever you are. 14339 50 St NW T5A 0S9 • Includes assistance and teaching with Phone: 780.425.8654 tablets, computers, printers, televisions, Norwood #178 etc. Beginners are welcome. 11150 82 St NW T5B 2V1 • If the costs are prohibitive, payment can be covered in whole or Phone: 780.479.4277 in part by the society. Strathcona #150 9020 51 Ave NW T6E 5X4 Phone: 780.433.1908 SOUTH EAST Around 60 Club Seniors' Centre Without Walls Spirit of Hope United Church Edmonton Southside Primary Care 7909 82 Ave. NW Network Contact: Carol Lockert 3110 Calgary Trail T6J 6V4 Phone: 780.466.1426 Contact: Gayle Harper • April to September – bus trips. Email: [email protected] • October to March – meets on the Phone: 780.395.2626 first Tuesday of each month for a www.edmontonsouthsidepcn.ca/scww luncheon and entertainment.
23 SENIOR CENTRES, CLUBS & GROUPS Millwoods Cultural Society for the South East Edmonton Seniors Retired and Semi-Retired Association (SEESA) 1560 48 St. NW T6L 6H9 9350 82 St. NW T6C 2X8 Phone: 780.461.3312 Phone: 780.468.1985 Email: [email protected] Email: [email protected] Business Hours: Mon-Sun 12pm–5pm www.seesa.ca • Information, Support, Sports and Find us on Facebook @ Recreation, etc. seesaactivitycentre Twitter & Instagram @ seesahappenings Mill Woods Seniors Association Office Hours: Monday - Thurs 8:30am- 2nd Floor, 2610 Hewes Way (Above the 8:30pm; Fri 8:30am-4:30pm; Sat 9am- Mill Woods Public Library) noon (except long weekends & summer Phone: 780.496.2997 months) Contact: Program Coordinator • Mission: SEESA provides programs and Email: [email protected] services that will help seniors maintain www.mwsac.ca and enhance their quality of life. Hours of Operation: Mon-Fri 8:30am- • Café open for breakfast 8:45-10 4:30pm+ Tuesday/Thursday until 8 pm and lunch 11:30—1 Mon-Fri except (Sept-June) & Saturdays 9:30am-12:30 pm statutory holidays (Sept-June) Programs & Services: • Outreach Services - help with forms; • Recreational: Pickleball, Floor Curling, Grief Recovery Method; Social Circle; Badminton, Cards advocacy, information, referral; • Social: special events, cultural system navigation see HELP AT HOME celebrations, outings • Meals - monthly suppers, monthly pot • Nutrition: Cafeteria, cooking demos luck • Physical Fitness: Keep Fit, Yoga, Dance • Meals on Wheels – Chef’s Choice Fitness, Tai Chi, Meditation, Chair frozen meal depot have your order Exercise, Stretching Class delivered to SEESA to pick up during • Arts & Learning: presentations, office hours or pick up a meal from language classes, visual arts, quilting, our freezer to take home sewing, knitting • Activities - Variety of fitness, art, music, • Support Groups: Cultural Circle, Grief computer & dance classes plus Support games, sports and clubs. • Volunteer Opportunities: Front Desk • Seniors Home Supports Services – see Help, Administrative, Kitchen Cashier, HELP AT HOME Special Events, Program Leads, other • Special Events – Crib Tournaments, See also HELP AT HOME - Outreach Dances, Jam Sessions, Pancake Breakfasts • Men’s Shed • Fitness Centre • Volunteer Opportunities See also HELP AT HOME - Home Services and HELP AT HOME - Outreach
24 SENIOR CENTRES, CLUBS & GROUPS SOUTH WEST Petrolia Seniors 3519 118 St. NW T6J 1W6 Heritage Senior Stop-In Centre Email: [email protected] Ermineskin Shopping Centre • Invites people aged 55 and older to 3036 106 St. NW T6J 5M5 attend a luncheon and educational Contact: Ruth Gellert, Secretary or entertaining program every 3rd Phone: 780.437.8759 Tuesday of the month, September Hours of Operation: Mon-Sat 10am-4pm - June, from 11:45 am to 2:00 pm • Cribbage - Mon 1pm at the Greenfield Community Hall, • Canasta (Hand & Foot) - Tues and Fri 3803 114 St. NW. Come and join 1pm the fun! Between 70 and 95 people • Whist - Wed 1pm attend each month. Cost may vary, • Various card games - Thurs 1pm depending on program. For more • Monthly social: Third Friday of each information, or to confirm attendance, month please call: Nick at 780.435.1045 or • Coffee & conversation: daily 10am- Betty at 780.434.0711. noon PROBUS Clubs of Edmonton Drive Happiness Seniors www.probus.org/5prairie.htm Association The purpose of a PROBUS Club is to 9916 45 Ave. NW T6E 5J1 provide regular gatherings of retired Phone: 780.424.5438 or semi-retired business or professional Email: [email protected] people who appreciate and value Office Hours: Mon-Fri 9am-4pm opportunities to meet others in similar • Drive Happiness Seniors Association circumstances and of similar interests. is a registered, non-profit society. PROBUS Club of South Edmonton Derrick Our purpose is to assist seniors in the Golf and Winter Club Edmonton area remain independent 3500 119 St. T6J 5P5 in their homes as long as possible. Contact: Peter Rausch, Membership • We provide door-through-door Director assisted transportation to seniors Phone: 780.437.5238 in order to promote their mobility, Email: [email protected] independence, and quality of life. Meetings: Meeting and speaker at 10am See listing in TRANSPORTATION – on the 4th Tuesday every month, Jan-Nov Transportation Options for People Not • Join in outings and other activities. Driving Monthly email newsletter. • Open to retired and semi-retired men and women. Guests welcome. • Annual dues $60. No fundraising. PROBUS Club of Central Edmonton (Men’s Club) c/o Royal Mayfair Golf Club Location: West side of Groat Road, south end of Groat Bridge
25 SENIOR CENTRES, CLUBS & GROUPS Contact: Bruce Perry, Membership Chair SouthWest Edmonton Seniors Phone: 780.918.5577 Association Email: [email protected] Mailing Address: Meeting and speaker, usually every 3rd Box 88008 Rabbit Hill PO T6R 0M5 Tuesday of the month, (except July and Email: [email protected] August). www.swedmontonseniors.ca • Tour, usually every 4th Tuesday of the • Activities and Programs include: month, (except July and August). Art Group, Coffee n' Chat, knitting/ • Optional lunches to follow both stitching, bus trips, bridge, Mahjong, meetings and tours. fitness, Golden Gloves boxing, and • No fund-raising. Guests welcome. more. Monthly Lunch Socials and Membership Fees: Full Year starting Toonie Talks. Check website for times January 1 - $125. Fee prorated if and locations. membership commenced other months • Seniors Homes Supports Program during the year. referral services include: Yard Eligibility: Club open to retired and semi- Maintenance, Personal Services, retired men 55+. Housekeeping, Home Repair, Snow Removal and Moving Help. Call 780.860.2931 S.C.O.N.A. (Senior Citizens Email: [email protected] Opportunity Neighbourhood • www.swedmontonseniors.ca Association) • New members and volunteers 10440 84 Ave. NW T6E 2H2 welcomed. Phone: 780.433.5377 Program Locations: Contact: Cathy McLean Email: [email protected] Blue Quill Community League www.sconaseniors.com 11304 25 Ave. Hours of Operation: Mon-Fri 9am-4:30pm eOne Fitness Studio Contact SCONA for monthly calendar 3474 Allan Drive SW • home-away-from-home • opportunities for social engagement Seniors Lounge, • health and wellness programs Terwillegar Recreation Centre • continuing education 2051 Leger Road • nutritious meals William Lutsky YMCA • Seniors Outreach Services: Housing 1975 111 St support, help with government forms, support navigating through Yellowbird East Community Centre government services, exploring food 10710 19 Ave. NW and financial security, peer support, Phone: 587.987.3200 information, referral, advocacy. See HELP AT HOME - Home Services • Volunteer Opportunities
26 SENIOR CENTRES, CLUBS & GROUPS Southwest Seniors’ Outreach WEST Society 10832 62 Ave. NW T6H 1N1 Westend Seniors Activity Centre Phone: 780.435.9515 9629 176 St. NW T5T 6B3 Contact: Yvonne Pearson Phone: 780.483.1209 Email: [email protected] Email: [email protected] Webmail: swseniors.com Hours of Operation: Tues-Thurs 9am-3pm www.weseniors.ca (Sept – June) Hours of Operation: Mon-Fri 9am–4pm • Gentle Yoga, Gentle Dance, Creative • Community based non-profit, hub Crafts, Basic Beginner Clogging, for persons aged 55+ offering programs Choir, Cards/Board Games, Dancing, and activities for the mind, body and spirit. miscellaneous speakers, courses and • Full service facility with gymnasium, other activities offered. fitness room, art rooms, classrooms, music/ • Thursdays - hot luncheon is offered dance rooms, workshop and more. followed by entertainment. • Community Café serving daily • A number of bus trips are provided. affordable nutritional lunches. • Community Outreach program Strathcona Place 55+ provides support, referral, information, Services & Activities form filling assistance to seniors. 10831 University Ave. NW T6E 4R1 Also provides home support referral Phone: 780.433.5807 services for snow shoveling, yard work, Email: [email protected] house-cleaning, and minor home www.strathconaplace.com maintenance support. Hours of operation: 8:30am-4pm See also HELP AT HOME–Home Services weekdays, cafe 9:00am-3pm and –Outreach for additional listings. Many Volunteering Opportunities • Recreation, Continuing Education & Service Activities: Meditation, Creative Writing, Pottery, Stamp Carving, Woodworking, Cards, Dances, Special Teas, Snooker, Movies, Art, Fitness, Yoga, Tai Chi, Drama, etc. Foot Care, Year Round Tax Assistance, Information & Referral; Outreach in 10 languages RECREATION • Nutritious Meals, Dinners, Take out AND WELLNESS Find local: • John W. Bilsland Literary Award for DIRECTORY Arts activities Seniors for Older Adults Fitness classes 2019-2020 Hobby clubs Social groups and more!
Call 780-423-5635 to get your copy.
27 SENIOR CENTRES, CLUBS & GROUPS NORTH EAST Luther Place Seniors Hosanna Lutheran Church North Edmonton Seniors 9009 163 St. NW T5R 2N8 Association (NESA) Phone: 780.484.3932 7524 139 Ave. NW T5C 3H7 Email: [email protected] Phone: 780.496.6969 Church office hours: Mon-Fri 9am-3:30pm Email: [email protected] • We meet on the 3rd Tuesday of the www.nesa1.ca month at 2:00 pm. There is a short Hours of Operation: meeting followed by an activity. Mon-Fri: 8:30am-4:30pm; Occasionally we meet at the church Wed: 8:30am-9pm (dinner & dance) to go on an outing. • Programs: computers, cameras, • We meet from September to June, crafts, hobbies, painting, fitness, sports, with the exception of December general interest, health & wellness, when we have a Christmas luncheon. languages, music, dance, social We are a church-related group. experiences. • Services: Footcare Clinic, Hearing Clinic, Reflexology, Massage Therapy, North West Edmonton Seniors Home Supports and Outreach Society • Amenities: senior-friendly fitness 12963 120 St. NW T5E 5N8 centre, cafeteria, rental space and Phone: 780.451.1925 free parking. Contact: Debbie Creaser Email: [email protected] NORTH WEST www.nwess.ca Hours of Operation: Mon, Tues, Wed, Fri 7pm–9pm Edmonton Indigenous Seniors’ Sat 11am–4pm Sun 10am–1pm Centre • Monthly 1st Sunday Pancake Cottage E-10107 134 Ave. NW T5E 1J2 breakfast, Special Community Events Phone: 587.525.8969 and Celebrations. Email: [email protected] • Programs: crafts, hobbies, fitness, www.easc.ca sports, recreational, educational, Hours of Operation: Mon-Fri 8:30am-4:30pm general interest, health & wellness • Operates a drop-in centre and referral sessions, music, dance, social services for Aboriginal seniors 50+ yrs. experiences. Feet First Foot Care, • Offers advocacy, housing, referrals, Meals on Wheels (Frozen Meals), social centre and transportation. WECAN Food Basket • Provides traditional craft classes, foot • Volunteer opportunities care, social activities and Aboriginal • Referrals for outreach services for Housing Registry and Placement seniors Service. Volunteer opportunities. • Home Supports Referral Program for: • Offer "Kokum's Krafts" Traditional yard maintenance, housekeeping, Arts Boutique with hand crafted snow removal and minor home repair Indigenous traditional arts made by our Indigenous seniors.
28 SENIOR CENTRES, CLUBS & GROUPS West Jasper Sherwood Seniors Leduc & District Senior Centre Citizen Club Telford House, 4907 46 St. Leduc AB T9E 5V9 9620 152 St. Contact: Diane Sims Mailing address: 15024 99 Ave T5P 0H4 Phone: 780.986.6160 Phone: 780.489.2021 Email: [email protected] Contact: Jack Krys Hours of Operation: 9:30 to 2:30 • Mondays from 1:00 to 3:00 p.m. for • A 50+ community activity centre that Carpet Bowling; offers a wide variety of activities, Telford • Wednesdays from 1:00 to 3:00 p.m. for House assists support programs to Whist; several needs groups. • The first and third Wednesday of the • Support programs: Low Vision, Stroke month from 7:00 to 10:00 p.m. for Recovery Association of Leduc, and the Cribbage Tournaments; Parkinson Society. • The second and fourth Wednesday of • Volunteer Opportunities. the month from 6:00 to 9:30 p.m. for Progressive Rummy; Morinville Seniors’ • If there is a fifth Wednesday in the Rendez-Vous Centre month, players will be notified the 9913 104 St. Morinville AB T8R 1R8 previous week if Progressive Rummy will Phone: 780.939.2727 be played on that date Rentals & bookings: 780.619.4668 Email: [email protected] SURROUNDING www.morinvilleseniorsclub.org Hours of Operation: COMMUNITIES Mon-Fri: 9am-4pm • Drop-in centre for Morinville and area Devon Pioneers 73 Club seniors. Open coffee time every Tues 29 St. Lawrence Ave. Devon AB T9G 1L4 9am-11am. Phone: 780.987.4822 • Bridge, advanced and beginners, Email: [email protected] military whist, cribbage, 500, floor www.devonp73club.ca curling, book club, knitting club, Hours of Operation: Drop-In Fridays 10am- collective kitchen, movie night, 2pm (except June-August) pickleball and more. • Minimum Age: 50 • Facility available for community use: • Annual Membership Fee: $20.00 funeral lunches, family celebrations, • Wheelchair Accessible corporate meetings, dinners, seminars. • Services: facility rentals, recreation • Call for more information on Rentals; Pioneer House Club 50 weekly: Quilting Group, Floor Curling, 10102 100 Ave. Crib and Canasta Games; monthly Crib Fort Saskatchewan AB T8L 1Y6 Tournaments, Music Jam and Dance. Contact: Dennis Mattern Phone: 780.998.3898 Hours of Operation: Mon-Fri 9am-3pm • An organization of senior citizens
29 SENIOR CENTRES, CLUBS & GROUPS committed to the support of, and Sherwood Park 55+ Club fellowship with, seniors in our community. 50A Spruce Ave, Sherwood Park • Recreational activities, bocce, carpet Phone: 780.417.0750 bowling, canasta, crib. Email: [email protected] • Soup & sandwich every second Thurs. www.55plusclub.ca • Membership open to anyone aged Hours of Operation: Monday-Saturday. 50 or over. Annual fee Sept-Aug $20. Check the calendar on the webpage • With 350 members, we have a variety The Royal Canadian Legion of activities from floor curling, carpet bowling, bocce, pool, golfing, many Fort Saskatchewan #27 card games, potluck suppers, dinner 9964 93 Ave, Ft Saskatchewan AB T8L 1N4 club, casino trips. Phone: 780.998.3466 • We host pancake breakfasts and a Leduc #108 Strawberry tea that is open to the 5014 49 St, Leduc AB T9E 6V2 public. Phone: 780.986.1455 • We host crib tournaments monthly Spruce Grove #281 and a bridge tournament once 215 McLeod Ave, Spruce Grove AB T7X a year. We host 2-3 floor curling 0G2 tournaments a year. Phone: 780.962.4598 St. Albert #271 St.Albert Seniors Association 6 Tache St, St. Albert AB T8N 2S4 7 Tache St. St. Albert AB T8N 2S3 Phone: 780.458.3330 Phone: 780.459.0433 Stony Plain #256 Email: [email protected] 4902 44 Ave, Stony Plain AB T7X 1V5 www.stalbertseniors.ca Phone: 780.963.9232 Hours of Operation: Mon–Fri: 8:30am– 4:30pm • Community based non-profit hub for Senior Citizen Society of adults 50+. Full service facility with four Stony Plain multipurpose rooms, art room, wood 5016 51 Ave. Stony Plain AB T7Z 1C2 shop offering a variety of classes, Phone: 780.963.4707 information sessions and activities for Email: [email protected] mind, body and spirit. www.stonyplainseniors.com • Seniors Services program providing Hours of Operation: support, advocacy, referrals & Mon-Fri 9am-11am, 1pm-4pm information and form filling out • Card games, Bingo, floor curling, assistance. Provide referrals for home carpet bowling, pool. support services like snow shoveling, • Hall available for rent. cleaning and home maintenance • Also known as The Drop In Centre support. • Meals to Wheels delivery services for St. Albert residents as well as Chef’s Choice frozen meals to take home. • Our wheelchair equipped bus provides door to door transportation
30 SENIOR CENTRES, CLUBS & GROUPS within St. Albert and we can arrange Edmonton Indigenous Seniors’ free transportation for Seniors 65+ on Alberta Senior Benefits Centre Cottage E-10107 134 Ave. NW T5E 1J2 needing transportation to medical Phone: 587.525.8969 appointments in St. Albert or in See SENIOR CENTRES, CLUBS & Edmonton. GROUPS – North West for complete listing • Red Willow café serves daily affordable nutritional lunches along with refreshments and goodies from German Canadian Cultural 8:30am-2pm. Association (Edmonton) • Willows gift shop offers a wide 8310 Roper Rd. NW T6E 6E3 assortment of handcrafted items on site. Phone: 780.466.4000 • Rental opportunities are available with Email: [email protected] on-site catering option. www.gcca.ca Hours of Operation: Open at 5:00 pm, Thursday & Friday, Saturday at 12 Noon, CULTURAL Buffet: Friday & Saturday, 5pm– 9pm • Library of German Books & DVDs, ORGANIZATIONS WITH Open Saturdays 1pm-3pm, Sept to SENIORS’ PROGRAMMING June • German Movie 1st Thursday of month at 2pm ASSIST Community Services • Singkreis (Funsingers) Last Wednesday Centre of the month at 1:30 pm Email: [email protected] www.assistcsc.org Ital-Canadian Seniors Association Hours of Operation: Mon-Fri 9am-5pm 9111 110 Ave. NW T5H 4J9 Phone: 780.424.1255 Main Office Contact: Connie Saccarello 9649 105A Ave T5H 0M3 Email: [email protected] Phone: 780.429.3111 •Membership for anyone 50 years Service Languages: or older; facility free to members. English, Cantonese, Mandarin •Drop-in centre, Bocce courts, card tables. Southwest Office Unit 2, 810 Saddleback Road T6J 4W4 Jewish Family Services Phone: 780.429.3119 100-8702 Meadowlark Road T5R 5W5 Service Languages: Contact: Rhonda Eidelman English, Arabic, Korean, Russian, Phone: 780.454.1194 Ukrainian, Hindi, Mandarin, Punjabi, Email: [email protected] Tagalog, Urdu, Swahili, Kakwi www.jfse.org See complete listing in CITIZENSHIP & • Outreach and support to Jewish seniors IMMIGRATION – Immigrant Serving dealing with the aging-related Agencies transitions in their lives. See additional listing in HEALTH & WELLBEING – Counselling
31 SENIOR CENTRES, CLUBS & GROUPS Jewish Senior Citizens' Centre • Assistance with completing municipal, (Jewish Drop-In Centre) provincial and federal government forms, eg. CPP, OAS GIS, ASB, 10052 117 St. NW Permanent Resident Card, Canadian Mailing address: Passport Box 17017, Edmonton, AB T5K 0G4 • Commissioner for Oaths on site. Contact: Marian Jenkins • All services are free. Phone: 780.488.4241 Email: [email protected] http://www.jdicseniors.ca/ Société Généalogique du Hours of Operation: Sun-Thurs 9am-4pm Nord-Ouest • Provides fitness activities, educational 102-8627 91 St. NW T6C 3N1 programs, entertainment, field trips and Phone: 780.424.2476 outings Email: [email protected] • Monday–Thursday at noon www.sgno.ca Subsidized Hot Lunch Program • Mission statement: To maintain • Assist our members to maintain a centre for French Canadian independence to age in place in the genealogical research and to assist all community. persons interested in genealogy and
family history of French Canadians. Millwoods Cultural Society for the • SGNO is a non-profit organization. Retired and Semi-Retired 1560 48 St. NW T6L 6H9 Sons of Norway Phone: 780.461.3312 www.sofnedmonton.ca Email: [email protected] • Lodge Group Activities: Norwegian See SENIOR CENTRES, CLUBS & GROUPS – Conversation Club, annual Sports South East for complete listing. Weekend, Genealogy, Stamp Club, Husflid Craft Club, annual Lutefisk Patronato I.N.A.S Supper and annual Norwegian May 9111 110 Ave. NW T5H 4J9 17th celebrations. Contact: Luciana Zacher Visit website for upcoming special Phone: 780.421.9559 events. Email: [email protected] Hours of Operation: Mon & Tues 9:30am-3:30pm, Wed 9:30am-2:30pm, Thurs/Fri Closed • Assistance in applying for foreign pensions e.g. Italian, French, Swiss, German.
Social Activity Matters Staying socially active is an important
part of our overall health. Visit Sage and get connected! 780.423.5510
32 Seniors’ Information Services Seniors, Seniors Property Tax Deferral Chapter Contents and the Seniors Home Adaptation and Repair Program. •Seniors’ Services Organizations • Seniors Programs and Services Information Guide: www.alberta.ca/ •Advocacy Organizations seniors-financial-assistance.aspx •Consumer Resources • Forms and publications for seniors regarding various programs and services available. SENIORS’ SERVICES Candora Society of Edmonton ORGANIZATIONS 270 Abbottsfield Mall, 3210 118 Ave. NW T5W 4W1 Alberta Association on Contact: Valerie Cudmore Gerontology Phone: 780.474.5011 PO Box 47022, Edmonton Centre, T5J 4N1 Email: [email protected] Contact: Linda Stanger, President http://www.candora.ca Email: [email protected] Hours of Operation: Mon-Thurs 9am-4pm, www.albertaaging.ca closed 12pm-1pm; Fri 9am-12pm • Mission: In the spirit of collaboration and • Provides various groups, educational open communication, AAG enhances and recreational programming, the lives of older adults in Alberta activities and health supports for by supporting research, influencing individuals and families. policy and promoting the exchange of knowledge and best practice among the public, experts, service providers Connecting Edmonton Seniors and government. Phone: 780.423.5635 • Mandate: The AAG is a province-wide Email: [email protected] interdisciplinary organization that www.connectingedmontonseniors.ca provides opportunities for knowledge • The Pan-Edmonton Group creation, exchange and transfer Addressing Social Isolation of Seniors related to evidence informed practice. (PEGASIS) has created the Connecting Edmonton Seniors website to provide Alberta Seniors and Housing – individuals, families, and organizations Seniors Services across Edmonton with information PO Box 3100, Station Main T5J 4W3 about social isolation and resources Phone: 780.644.9992 or to help make and maintain social 1.877.644.9992 (toll free) connections and support healthy www.alberta.ca/seniors-and-housing.aspx aging. • Provincial assistance programs for • PEGASIS is supported in part by the New Social Activity Matters seniors include Alberta Seniors Benefit, Horizons for Seniors Program of the Staying socially active is an important Special Needs Assistance for Seniors, Government of Canada. part of our overall health. Dental and Optical Assistance for Visit Sage and get connected! 780.423.5510
33 SENIOR INFORMATION SERVICES Edmonton Seniors Coordinating Sage Seniors Association Council (ESCC) Phone: 780.423.5510 255, Bonnie Doon Shopping Centre See page 22 for further information 8330 82 Ave. NW T6C 4E3 Contact: Sheila Hallett, Executive Director Phone: 780.423.5635 Seniors Information Phone Line Email: [email protected] Dial 211 www.seniorscouncil.net Simply call 2-1-1 to be connected to • Disseminates meaningful and timely information and referrals for a variety of information to older adults and the seniors resources. organizations providing services to them 211 Edmonton and Area, • Plays a leadership role to develop shared aspiration and planning for Community Information & Referral collaborative action to benefit older Canadian Mental Health Association - adults Edmonton Region • Builds linkages and facilitates Phone: 211 collaborative action across www.ab.211.ca organizations and systems that offer Provides information and referrals to benefit to older adults seniors living in Edmonton, Parkland See also VOLUNTEER RESOURCES and County and Leduc County. LEISURE & RECREATION – Recreation Resources “Recreation and Wellness Live, online chat available 8am-8pm Directory for Older Adults” for additional daily at www.ab.211.ca information Text support available by texting 211 8am-8pm daily Multicultural Women and Senior Outside of these areas call: 780.482.4636 TTY access 780.482.7273 Services Association (MWSSA) 329 Woodvale Road W T6L 3Z7 Phone: 780.465.2992 Suicide Grief Support Services Email: [email protected] Canadian Mental Health Association - www.mwssa.org Edmonton Region Hours of operation: 300-10010 105 St. NW T5J 1C4 Mon-Fri 9am-4:30pm Phone: 780.414.6300 • For seniors: one on one support, Contact: Office Administrator Outreach services, referrals, Information, Translation, Art, Computer, Email: [email protected] English, Exercise classes, Crafts, www.edmonton.cmha.ca Hobbies, Social gatherings. Drop-in Office Hours: welcome. Mon-Fri 8:30am-4:30pm • For Women: As above & Citizenship & See HEALTH & WELLBEING – Counselling Sewing classes. Promoting home- Suicide Bereavement Support Services based business. (See ESTATE PLANNING – Bereavement • Prevention and responding to family Support) violence: Support - Help victims to and Suicide Caregiver Support Services (See HEALTH & WELLBEING – Caregiver navigate the system (walk with client to services needed if required, legal Support) aid, court, housing etc.) Information, education, awareness, workshops.
34 SENIOR INFORMATION SERVICES SENIORS' SERVICES seniors and active living programs such as yoga, day trips and special ORGANIZATIONS - events. OUTSIDE EDMONTON SOS (Service Options for Seniors) Gibbons Family Resource Centre Camrose Program 5016-50 St. Box 1457, Gibbons AB T0A 1N0 Address: 5014B 48th Street, Phone: 780.923.2374 Camrose AB T4V 1M1 Email: [email protected] Phone: (780) 672 4131 www.gibbons.ca Email: [email protected] Hours: Mon – Fri 9am-3pm Website:www.soscamrose.net Services provided at the Gibbons Family Hours of Operation: Resource Centre Monday - Thursday 8:30am - 3:00pm • Sturgeon Community Resource • Our mission is to inform, empower and Network connect seniors to new and evolving – Information and Referral Service programs, services and resources at the • Early Childhood Development federal, provincial and local level. We Initiative advocate for our clients at all levels of government for services such as • Gibbons Family and Community housing, seniors benefits and rural Support Services (FCSS) transportation. We also provide an • Sturgeon Adult Learning outreach service along the Highway 13 • Community Closet – FREE clothing east corridor as far as Hardisty to • Bon Accord and Gibbons Food Bank support rural seniors. • WECAN Food Baskets • Meals on Wheels and Chef’s Choice • Sturgeon Victim Services St. Albert Community Information All services are provided to residents & Volunteer Centre living in the Sturgeon County Region. 10-215 Carnegie Drive St. Albert AB T8N 5B1 If you are not sure where to turn, call us! Phone: 780.459.6666 We are happy to help. Email: [email protected] www.stalbertcivc.com Kerby Centre - Calgary • Community information and referrals 1133 7 Ave. SW Calgary AB T2P 1B2 for health, social, recreational, Phone: 403.265.0661 community and municipal government Email: [email protected] services; cultivated lists about housing & other services. www.kerbycentre.com • Follow-up when necessary to ensure Hours of Operation: referrals are addressing client needs. Mon-Fri 8am-4:30pm • Income tax clinics available • A full-service centre for older adults throughout the year to provide free tax (55+) in downtown Calgary, which filing for low income individuals and offers information, recreation, and families. assistance programs. • Volunteer services include recruitment • Services include: Information and and referral assistance and referral, housing registry, wellness educational opportunities for not-for- centre, adult day support program, profit organizations. grocery delivery, a shelter for abused See VOLUNTEER RESOURCES for complete listing. 35 SENIOR INFORMATION SERVICES
Stony Plain Family & Community Volunteer Strathcona Support Services & Volunteer Centre Contact: Caron Stoltz Forest Green Plaza, 107-4613 52 Ave Phone : 780.464.4242 Stony Plain AB Seniors Programs Line: 780.464.4265 Phone: 780.963.8583 Email: [email protected] or Email: [email protected] [email protected] www.stonyplain.com/fcss www.volunteerstrathcona.ca • The mandate of FCSS is to provide Hours of Operation: locally-driven, preventative, social Mon-Fri 8:30am-4:30pm (closed between initiatives to enhance the wellbeing 12 - 1pm for lunch) of individuals, families and the • Provides information on or referrals to community. services for seniors in the area. • Community information and referrals • Edmonton Meals on Wheels – Chef’s for health, social, recreational, Choice frozen meals. Meals can be community and municipal government ordered by phone or drop in for a good services. selection of frozen meals. Please visit See also ESTATE PLANNING – www.volunteerstrathcona.ca to view Bereavement Support, the menu HELP AT HOME – Home Services, See also VOLUNTEER RESOURCES VOLUNTEER RESOURCES ADVOCACY Strathcona County Seniors ORGANIZATIONS Information Line Contact: Caron Stoltz Phone: 780.464.4265 Alberta Ombudsman 9925 109 Street NW, Suite 700 Email: [email protected] Edmonton, AB T5K 2J8 www.ivcstrathcona.org Edmonton Phone: 780.427.2756 Hours of Operation: Calgary Phone: 780.297.6185 Mon-Fri 8:30am-4:30pm Toll free: 1.888.455.2756 • Provides information on or referrals to Email: [email protected] services for seniors in the areas of clubs, Website: www.ombudsman.ab.ca housing, education, health & home • The Alberta Ombudsman responds care, federal/provincial programs, etc. to complaints of unfair treatment by • We are now a depot for Edmonton provincial government authorities, Meals on Wheels – Chef’s Choice frozen municipalities, the Patient Concerns meals. Meals can be ordered by phone Resolution Process of Alberta Health or drop in for a good selection of frozen Services, health professions and other meals. designated professional organizations. If you have a complaint about an administrative decision that you feel is unfair, contact us. We are here to help.
36 SENIOR INFORMATION SERVICES Alberta Union of Provincial complaints resolution process. Employees • Reviews or investigates complaints Alberta Health Act. 10451 170 St. NW T5P 4S7 under the • Provides information about health Phone: 1.800.232.7284 care services and programs. Email: [email protected] • Reports to the Minister of Health. www.aupe.org Mental Health Patient Advocate: Hours of Operation: • Provides assistance to people who Mon-Fri 8:30am-4:30pm are or have been detained in hospital • Alberta's largest union under admission or renewal certificates • We represent thousands of seniors' and people under community care workers across the province treatment orders (CTO), and those • Our members advocate for quality acting on their behalf, to understand care and exercise patient rights under the Mental Health Act. Office of the Alberta Health • May investigate complaints or refer the complainant to the appropriate Advocates complaints resolution process. 9th Floor, 106th Street Tower • Reports to the Minister of Health. 10055 106 St. NW T5J 2Y2 Phone: 780.422.1812 Office of the Seniors Advocate To call toll-free outside of Edmonton, dial 4th flr Sterling Place, 9940-106 St. 310.0000 and then 780.422.1812 Email: [email protected] Edmonton, AB, T5K 2N2 www.albertahealthadvocates.ca Toll Free Phone: 1.844.644.0682 Health Advocate: Edmonton Phone: 780.644.0682 • Listens to the concerns of Albertans TDD/TTY: 1.844.392.9025 and supports them in finding ways to (Language interpretation available if resolve them. required) • Provides education about the Alberta Email: [email protected] Health Charter. www.seniorsadvocateab.ca • Refers Albertans to the appropriate
Supporting Alberta’s seniors… YEAH, WE DO THAT Members of the Alberta Union of Provincial Employees are integral to our province’s health-care system – like Theresa, a recreational aide who helps Albertans living in long-term care facilities maintain their physical and mental wellbeing. #ConnectWithAUPE
www.aupe.org • facebook.com/yourAUPE • Twitter/Instagram: @_AUPE_
37 SENIOR INFORMATION SERVICES Facebook: Seniors United Now (SUN) @AlbertaSeniorsAdvocate The Voice of Seniors in Alberta Hours of Operation: Unit 37 15-2016 Sherwood Drive, Mon–Fri 8:30am–4:30pm Sherwood Park, AB T8A 3X3 The Office of the Seniors Advocate Phone: 780.449.1816 supports seniors and their families Toll Free: 1.855.786.8669 throughout Alberta by: Email: [email protected] • Providing information, links to www.seniorsunitednow.com government and/or community • SUN is a non-profit, non-partisan resources and gathers feedback from organization; our MISSION is to Albertans about the issues they are represent every senior in Alberta as seeing. the leading advocate and resource • Actively seeking feedback by on issues affecting their quality of engaging with seniors and seniors' life. Using our experience, we seek to organizations. develop the most creative, innovative • Analyzing information and feedback and financially responsible solutions. to identify trends and gaps. • Providing advice and making recommendations to the Government of Alberta to improve seniors' programs and services.
S.A.L.T. Seniors Action and Liaison Team Phone: 780.417.1705 Email: [email protected] www.saltalberta.ca • SALT is a group of Edmonton seniors concerned with, and advocating for, social justice issues. Membership is open to all interested seniors. • SALT investigates and discusses a wide variety of political, social, ecological and other civil society topics. • SALT’s aim is to promote public discourse and communicate with elected officials about the impacts and outcomes of their decisions and AGING BETTER TOGETHER policies. SALT is not politically aligned. Age FriendlyAge Friendly Edmonton Edmonton is an initiative focuses focusing on on four key priority areas: • SALT advocates on policy issues rather reducingreducing ageism ageism, supporting, supporting aging aging in place in, encouraging intergenerational than on behalf of individuals. connectionsplace, encouraging, and responding intergenerational to diversity. For access to age friendly resources,connections and ,more and rinformationesponding toabout diversity the initiative,. visit our website at agefriendlyedmonton.cawebsite: agefriendlyedmonton.ca
Age Friendly Edmonton @agefriendlyYEG edmonton.ca/agefriendly 38 AGING BETTER TOGETHER SENIOR INFORMATION SERVICES CONSUMER RESOURCES • Provides reliable, up-to-date answers to everyday household questions. • Offers information on recipes, cooking, Alberta Consumers’ Association clothing care, stain removal and Mailing address: household cleaning. P.O. Box 11171, Edmonton AB T5J 3K4 • Main floor store front with small Phone: 780.426.3270 amount of kitchen retail items. Email: [email protected] • Recipes available online, by email, or www.albertaconsumers.org mail. Hours of operation: Wed and Fri 9:30am- 4:30pm Better Business Bureau • An independent, non-profit, volunteer 16102 100 Ave. NW based organization that operates Edmonton, AB T5P 0L3 as a consumer watchdog agency Phone: 780.482.2341 by monitoring the marketplace; Email: [email protected] providing information, skills and www.bbb.org/edmonton strategies; analyzing consumer • Business profiles which include BBB problems; representing the consumer Rating, reviews and complaints, interest to industry and government; contact information, products and and uniting consumers to ensure services fairness in the marketplace. • Consumer education and advice • Dispute resolution services between Consumers and businesses Assisted Waste Collection Program City of Edmonton Phone: 780.496.5698 City Hall Email: [email protected] 1 Sir Winston Churchill Square NW T5J 2R7 www.edmonton.ca/assistedwaste • The City’s Waste Management Email: [email protected] Services offers an assisted waste www.edmonton.ca/cityhall collection service for customers who have difficulty getting their recycling or Citizen and New Arrival Information garbage to the curb or lane. Collectors Centre pick up garbage and recycling from City Hall, Main Floor outside the front or back door of the Phone: 311 home. • There is no additional fee for this Email: [email protected] service. www.edmonton.ca Edmonton Service Centre ATCO Blue Flame Kitchen 2nd Floor, Edmonton Tower, AGING BETTER TOGETHER 10035 105 St. NW T5J 2V6 10111 104 Ave NW T5J 0J4 Age FriendlyAge Friendly Edmonton Edmonton is an initiative focuses focusing on on four key priorityPhone: areas: 780.420.1010 Phone: 311 reducingreducing ageism ageism, supporting, supporting aging aging in place in, encouraging intergenerationalToll Free: 1.877.420.9090 Email: [email protected] connectionsplace, encouraging, and responding intergenerational to diversity. For access to age friendlyEmail: [email protected] edmonton.ca/edmontonservicecentre www.atcoblueflamekitchen.com resources,connections and ,more and rinformationesponding toabout diversity the initiative,. visit our website Hours of Operation: Mon-Fri 8am-4:30pm Store Hours: Mon-Fri 8am-4:30pm at agefriendlyedmonton.cawebsite: agefriendlyedmonton.ca Closed weekends and statutory holidays. Telephone Hours: Mon-Fri 9am-4pm Age Friendly Edmonton @agefriendlyYEG edmonton.ca/agefriendly Services available: 39 AGING BETTER TOGETHER SENIOR INFORMATION SERVICES • ETS Customer Service & Lost and Found Newcomer's Guide to Edmonton (Passes, Tickets and Route Information) Phone: 311 • Permits and Licensing www.edmonton.ca/programs_services/ • Bylaw Ticket Payments for_new_residents/newcomers-guide. • Assessment and Taxation aspx • Leisure Access Program Applications • The City of Edmonton's Multicultural (Recreation Facilities) Relations team is pleased to advise • Drainage Planning that a new English version of the Edmonton Tower is a fully accessible Newcomer's Guide to Edmonton is building near major transit routes and available as a downloadable .pdf at has several nearby ePark parking zones the website above. located around the building. • Translations are available in Amharic, Arabic, Chinese (Mandarin), French, Office of the Mayor Punjabi and Somali on the website. Phone: 780.496.8100 www.edmonton.ca/mayor 311 www.edmonton.ca Office of the Councillors Citizens can call 311, 24-hours a day, Phone: 780.496.8110 every day of the year for access to City Email: [email protected] of Edmonton municipal information, www.edmonton.ca/council programs and services! • The telephone numbers for individual Within Edmonton city limits, dial: 311 Councillors are listed on the first page of Outside Edmonton city limits: 780.442.5311 Non-emergency calls only the “Blue Pages” of your yellow pages 311 does not replace 911. Anyone telephone book and on the website. requiring fire, ambulance, police emergency assistance must call 911 for Senior Services emergency assistance. Phone: 311 Dialing 311 - City of Edmonton Email: [email protected] Callers will be greeted by a 311 agent. A www.edmonton.ca/seniors majority of callers to 311 will find that the • Information for Senior Services with agent is able to assist them with their call COE can be found in the Services for through to completion. In other cases the Seniors Guide on the www.edmonton. details of the call will be forwarded to the ca/seniors website. appropriate department for completion • Provide strategic leadership and of service. coordination related to age-friendly services for seniors in Edmonton. Services available from 311 • Provide information on municipal Citizens can access a range of services available for seniors residing information and services from the 311 in Edmonton. agent. On-line self-service is also available for many of these services including: • Applying for Business Licenses • General information • Facility scheduling information
40 SENIOR INFORMATION SERVICES • Program registration Congratulatory Messages - • Purchasing a pet license. Seniors can Federal - Governor General receive a 50% discount on Edmonton City Pet Licenses. & The Queen • Registering a bylaw complaint Online submissions: https://www.gg.ca/ • Transit information en/contact-us/birthday-anniversary- greetings Services not included in 311 Phone: 1.613.993.8164 DATS registrants will continue to call The Governor General DATS directly to book DATS service (backdated up to 12 months) 780.496.4567. • Age 90 and every 5 years thereafter Edmonton Transit’s automated BusLink • 50th wedding anniversary and every 5 service is still available 780.496.1600. years thereafter Note: Utilities – EPCOR, TELUS, and ATCO The Queen are not part of 311. (backdated up to 6 months / proof required) Special assistance • Age 100 and every year thereafter Non-English speaking callers may request • 60th wedding anniversary and every 5 the assistance of an interpreter. The 311 years thereafter agent will connect with an external • 70th wedding anniversary and every interpretive service to assist with the call. year thereafter The interpretive service offers assistance Messages will be mailed one month prior in more than 150 languages. to the required date. Deaf and hard of hearing callers can reach 311 using: TTY 780.944.5555 Congratulatory Messages - Reaching 311 from outside of Edmonton Federal - Prime Minister & MPs Residents of neighbouring communities For a message from the Prime Minister or interested in City of Edmonton MPs, phone the celebrant’s Member of information and services can call Parliament at least 6 weeks in advance. 780.442.5311 to reach a City of Requests for messages should not exceed Edmonton 311 agent. Each telephone six months past the date of celebration. service provider has defined its own • MPs send messages at age 65 and on specific “city limits” which may vary from the 25th wedding anniversary and one provider to the next. every 5 years after. At age 100 and every year older, birthday wishes may Citizen and New Arrival Information be requested annually if desired. Visit www.parl.gc.ca to find contact Centre in City Hall information for the celebrant’s MP’s Email: [email protected] constituency office. Citizen and New Arrival Information • Prime Minister - at age 65 and older Centre staff have moved to 311. and on the 25th wedding anniversary and every 5 years after. At age 100 and every year older, birthday wishes may be requested annually if desired. Phone 1.613.941.6880 Email: [email protected] 41 SENIOR INFORMATION SERVICES Congratulatory Messages - people transitioning out of Provincial homelessness through Housing First Phone: 780.644.8468 Programs Email: [email protected] See HELP AT HOME-Donating Your https://www.alberta.ca/premier-request- Household Items for additional scroll.cfm information. • The Premier and MLAs provide Birthday (65+) and wedding anniversary (25+) greetings at any Government of Alberta year. General Information Number • The Lieutenant Governor will send Call toll-free. Dial 310-0000. greetings at age 75, on the 50th To connect toll-free in Alberta to any wedding anniversary and every 5 Alberta government office, dial 310.0000 years after; followed by the area code and phone • To request a scroll from the Premier, number of the office you wish to reach, ensure that your request is received at or stay on the line to be directed to the the Premier’s office 5-6 weeks before department you wish to speak to. the event and that a required by date Outside Alberta, call long distance is specified. 780.427.2711. Deaf/hearing impaired callers with a CRTC’s National Do Not Call List TDD/TTY, call 780.427.9999 in Edmonton or To register, phone: 1.866.580.3625 (DNCL) 1.800.232.7215 throughout Alberta. For complaints, phone: 1.877.249.2782 www.lnnte-dncl.gc.ca Insurance Bureau of Canada Elections Canada Contact: Consumer Information Office General Inquiries: 1.800.463.6868 Phone: 1.844.227.5422 TTY: 1.800.361.8935 Email: [email protected] www.ibc.ca Email: [email protected] Hours of Operation: 8am-4pm Monday to www.elections.ca Friday Hours of Operation: Mon-Fri 9am-5pm EST Questions on: • For more information about the • House/condo/apartment insurance Canadian federal electoral system, • Auto insurance visit our website or call us toll-free in • Business insurance Canada and the United States. • Claims and claims process
Find Furniture OmbudService for Life & Health 5120 122 St. NW Insurance (OLHI) Phone: 780.988.1717 Toll Free: 1.888.295.8112 Email: [email protected] www.olhi.ca www.findedmonton.com • The OLHI is a national independent • Gently used furniture for sale to the complaint resolution and information public service for Consumers of Canadian • Furniture donations accepted life and health insurance products • Provides free essential furnishing for and services.
42 SENIOR INFORMATION SERVICES
• Their mission is to provide Canadian Frauds and Scams Consumers with free, prompt and For information about renovation fraud or impartial assistance with enquiries identity theft contact: and complaints pertaining to Canadian life and health insurance Service Alberta products and services. Consumer Contact Centre See also ESTATE PLANNING – What To Do Edmonton: 780.427.4088 When Someone Dies Toll Free: 1.877.427.4088 www.servicealberta.ca/Consumer_Info.cfm Public Health Agency of Canada- See also HOUSING – Housing Resources Division of Aging, Seniors and & Helplines for additional info on Dementia Consumer Contact Centre Toll-Free Phone: 1.844.280.5020 https://www.canada.ca/en/public- Service Canada health/services/health-promotion/aging- Phone: 1 800 O CANADA (1.800.622.6232) TTY: 1.800.926.9105 seniors.html www.servicecanada.gc.ca canada.ca/dementia Link to Services for Seniors at: • The federal government lead on www.servicecanada.gc.ca/seniors public health issues related to aging, VISIT a Service Canada Centre - seniors and dementia. locations, addresses and hours of • A focal point for information operation are available on our website on healthy aging, age-friendly • Service Canada provides Canadians communities, elder abuse, injury and with a single point of access to a wide falls prevention, seniors' mental health range of government services and and dementia. benefits. Click, call, or visit to discover • Contact us to order one of our the programs and services available to publications on aging and seniors, you. and dementia. See also ESTATE PLANNING – What To Do When Someone Dies Service Alberta Consumer Services Utilities Consumer Advocate Phone: 780.427.4088 5th Floor, John E. Brownlee Building, 1.877.427.4088 (outside Edmonton) 10365 97 St. T5J 3W7 Email: [email protected] www.servicealberta.gov.ab.ca Phone: 310.4UCA (4822) Facebook: Consumer Protection Alberta Email: [email protected] • Service Alberta enforces consumer www.ucahelps.alberta.ca protection legislation and informs You should contact the Utilities Consumer Albertans about residential tenancies, Advocate for: purchase decisions and protection of • Unbiased information and advice their identities. about the electricity and natural gas • The Contact Centre provides information on consumer topics. options available to you • Albertans can also call 310.0000, toll • Help understanding your utility bill free, to access the Provincial • Assistance in resolving issues with your Government for any program and utility company if you have already service information, or for referral to a tried working with them directly ministry specialist.
43 Citizenship & Immigration
provide the community with support, Chapter Contents to build a harmonious and healthy community. •Citizenship and Immigration See additional information in •Immigrant Serving Agencies SENIOR CENTRES, CLUBS & GROUPS – Cultural Organizations with Seniors’ •Cultural Organizations Programming (See Seniors Centres) Canadian International Immigrant CITIZENSHIP AND and Refugee Support Association 10584 107 St. NW T5H 2Y6 IMMIGRATION Phone: 780.429.4553 Email: [email protected] Immigration, Refugees and • Helps to sponsor refugees from all Citizenship Canada parts of the world; Helps newly arrived Phone: 1.888.242.2100 refugees and immigrants to begin to Call Centre Agents available settle and adjust to their new lives in Mon-Fri 8am–4pm local time Canada. www.cic.gc.ca • Assists in family reunification for newcomers and refugees; Provides support and advocacy for refugee IMMIGRANT SERVING claims. AGENCIES • Acts as an advisor to ethnic organizations in Edmonton; Public ASSIST Community Services Centre education. Email: [email protected] www.assistcsc.org Catholic Social Services Downtown location: 9649 105A Ave T5H 0M3 Immigration & Settlement Service Phone: 780.429.3111 8212 118 Ave NW T5B 0S3 Southwest location: Phone: 780.424.3545 Unit 2, 810 Saddleback Road T6J 4W4 Email: [email protected] Phone: 780.429.3119 www.cssalberta.ca • A non-profit centre striving to enhance • Support and outreach programs for the lives of individuals and families in seniors from ethno-cultural diverse communities through quality communities. programs and service; with programs • Conversation groups, computer in Settlement and Integration Services, classes, settlement counselling. Adult English, Family Programs, Youth • Regular information-sharing sessions Program, Seniors Program, and Health about various aspects of living Programs. in Alberta. • The Centre engages volunteers to
44 CITIZENSHIP & IMMIGRATION Changing Together – A Centre For education; social and recreational Immigrant Women activities; translation, interpretation, and 3rd Floor, 9538 107 Ave NW Commissioner for Oaths. Phone: 780.421.0175 • Our services can be accessed from Contact: Josephine Pallard 77 locations in Edmonton, Strathcona Email: [email protected] County, St. Albert, Fort Saskatchewan, www.changingtogether.com and Fort McMurray. Newcomers can Hours of Operation: Mon-Fri 9am-4pm access settlement services and supports We offer: close to where they live. • Seniors Programs including workshops on topics of interest, health & wellness, Edmonton Mennonite Centre for arts & crafts, and networking with other Newcomers (EMCN) immigrants 11713 82 St. NW T5B 2V9 • Classes include: English as a Second Phone: 780.424.7709 Language & Conversation Classes, Email: [email protected] Computer Classes, and Sewing Classes. www.emcn.ab.ca • Family Services: assistance with • Community Services: empowering immigration issues, Food Bank access, communities, settlement counselling, housing needs, issues of family violence, health and wellness services, and bi-cultural parenting. family and children’s support services. • Check out our website for volunteering • LINC and English as an Additional and other services. Language: Language Instruction for Newcomers to Canada. EAL classes, Edmonton Immigrant Services personalized support and community Association (EISA) activities for those ages 55+. 201-10720 113 St. NW T5H 3H8 • Career and Employment Services: Phone: 780.474.8445 workshops, employment and career Email: [email protected] counselling, specialized training and www.eisa-edmonton.org bridging programs. Hours of Operation: Mon-Fri 8:30am–4:30pm EMCN at Jasper Plaza Closed for lunch between 12pm-1pm 10030 167 St. T5P 3W4 • EISA provides services and supports Phone: 780.489.7004 for newcomers and first generation Canadians to help them settle and EMCN at Nova Plaza integrate into Canadian Society. 8914 118 Ave. NW T5B 0T6 • EISA’s services include: providing Phone: 780.421.7400 information on various topics based on identified client needs; orientation to EMCN at Welcome Centre for life in Canada; connecting newcomers Immigrants to relevant community resources 335, Tower II, Millbourne Market Mall and services; English language (38 Ave. and Millwoods Rd.) T6K 3L6 training; citizenship and human rights Phone: 780.462.6924
45 CITIZENSHIP & IMMIGRATION Islamic Family & Social Services • Providing culturally and linguistically Association (IFSSA) relevant holistic outreach and system navigation support to immigrant and https://ifssa.ca/ refugee seniors. North Office: 12811 58 St. NW T5A 4X1 • Facilitating mutual support groups Hours of operation: Mon-Fri 10am-5pm among immigrant and refugee South Office: 85-4003 98 St. NW T6E 6M8 seniors, and encouraging community Hours of operation: Sat & Sun 10am-5pm engagement around immigrant & Central Office: 10205 111 St. NW T5K 1K9 refugee seniors’ issues. Hours of operation: Tues-Thurs 12pm-5pm • Providing consultation support to other Fri-Sat 3pm-8pm service providers regarding cross- • Halal food bank cultural issues and cultural competence training. • Counselling • Outreach services • Refugee support Welcome Centre for Immigrants Suite 200 Tower Two, Millbourne Mall • Youth programming 7609 38 Ave. NW T6K 3L6 • Domestic violence prevention Phone: 780.462.6924 Email: [email protected] Legal Aid Alberta (LAA) – http://wciedmonton.ca/ Immigration and Refugee Services Settlement and employment services: Toll Free: 1.866.845.3425 • Orientation to Newcomers workshop, www.legalaid.ab.ca referral to citizenship classes and • Available to qualifying individuals English as a second Language classes. through LAA’s Legal Services Centres. • Career coaching, résumé writing/job • Can assist with issues such as refugee search workshops. claims, judicial review of failed refugee • Family counselling, community claims, detention reviews, danger developments. options, admissibility hearings, and • IWIN-Immigrant Women’s Integration removal appeals. Network
Multicultural Health Brokers Co-op CULTURAL ORGANIZATIONS 9538 107 Ave. NW T5H 0T7 See SENIOR CENTRES, CLUBS & GROUPS – Phone: 780.423.1973 Cultural Organizations With Seniors' Contact: Yvonne Chiu Programming Email: [email protected] www.mchb.org Sage Multicultural Seniors Outreach Program has a team of 5 part-time Multicultural Health Brokers working within the Eritrean, Former Yugoslavian, Korean, Kurdish, Iraqi, Syrian, Ethiopian and Spanish-speaking communities. The program has three key dimensions:
46 • Providing culturally and linguistically Education relevant holistic outreach and system navigation support to immigrant and N.A.I.T. refugee seniors. Chapter Contents 11762 106 St. NW T5G 2R1 • Facilitating mutual support groups •Colleges and Universities Phone: 780.471.6248 among immigrant and refugee Email: [email protected] seniors, and encouraging community •Continuing Education www.nait.ca engagement around immigrant & • Wide variety of technical, business, refugee seniors’ issues. health and trade programs. • Providing consultation support to other • Upgrading and English as a Second service providers regarding cross- COLLEGES AND Language training. cultural issues and cultural competence UNIVERSITIES • Full-time, part-time and distance training. learning options. Newman Theological College • Extensive range of continuing Welcome Centre for Immigrants 10012 84 St. NW T6A 0B2 education, including general interest Suite 200 Tower Two, Millbourne Mall Phone: 780.392.2450 and recreational courses. 7609 38 Ave. NW T6K 3L6 Email: [email protected] Phone: 780.462.6924 www.newman.edu CONTINUING EDUCATION Email: [email protected] • Seniors’ (65 years+) courses are half http://wciedmonton.ca/ price. Settlement and employment services: Alberta Council on Aging • Orientation to Newcomers workshop, University of Alberta PO Box 62099 Edmonton AB T5M 4B5 Phone: 780.423.7781 referral to citizenship classes and Office of the Registrar Email: [email protected] English as a second Language classes. Administration Building www.acaging.ca • Career coaching, résumé writing/job 114 St. and 89 Ave. NW T6G 2M7 Hours of Operation: Mon-Fri 9am-5pm search workshops. Phone: 780.492.3113 Closed on Statutory Holidays • Family counselling, community Email: uab.ca/ask • Alberta Council on Aging is a developments. uab.ca/start province-wide organization working • IWIN-Immigrant Women’s Integration • One of the top five universities in to improve the quality of life for Network Canada and one of the top 100 in the seniors. We encourage and enable world, the U of A is Alberta’s flagship seniors’ full participation in all aspects post-secondary institution of community through inclusion, CULTURAL ORGANIZATIONS • With over 200 undergraduate See SENIOR CENTRES, CLUBS & GROUPS – education and advocacy. programs, 450 student groups and $28 Cultural Organizations With Seniors' • Our Senior Friendly™ programs million in scholarship funding, the U of Programming are designed to help communities A is a premier choice for prospective become age-friendly and enjoy a students high quality of life. • An inspiring community of 38,000+ • We are currently working on students across five campuses, the U of #LetsStopAgeism awareness A excels in research, academics, campaign. Please join us! athletics, and sustainability
47 EDUCATION Centre for Family Literacy where “Everyone can Learn” 11642 142 St. NW T5M 1V4 and access free or low cost adult Phone: 780.421.7323 programs (Reading, writing, digital Email: [email protected] literacy, language, life skills, collective www.famlit.ca kitchens, family literacy and tutoring). • One-on-one tutoring for adults seeking assistance in basic reading, writing St. Albert Further Education Association and math. Phone: 780.460.2207 • Group classes for adults seeking Email: [email protected] assistance in basic read, writing, and www.stalbertfurthered.com oral language skills. • Adult Education Classes. Computer, English, French, Spanish, Photography, • Volunteer opportunities as adult tutors Arthritis and Chronic Pain, Literacy, or to work in family literacy programs. Career Preparation. • Watch for our Course Calendar in the Community Adult Learning St. Albert Gazette and online, 3 times/ Councils year. Many courses and programs are offered for seniors through councils in Edmonton Edmonton Lifelong Learners and area. Call these organizations Association (ELLA) directly for information: Phone: 780.492.5055 Email: [email protected] CALLS - Community Adult Learning & Edmonton Lifelong Learners Association: Literacy Society Fort Saskatchewan & • Partners with the U of A, Faculty Strathcona County of Extension to offer learning Strathcona County and Fort opportunities to adults 50+ Saskatchewan • Organizes a non-credit Spring Session Phone/Text: 780-667-8441 (first three weeks of May) at the U Email: [email protected] of A that offers liberal arts, fine arts, www.whatdidyoulearntoday.ca science and wellness courses taught • Adult education – part-time, non- by expert instructors credit, low cost • Courses have no prerequisites, • Learn English, reading, writing, math, home-work or exams, registration is and computers affordable and financial bursaries are available. Edmonton Community Adult Learning For more info go to www.my-ella.com Association 103-4207 98 St. T6E 5R7 Phone: 780.415.5520 Email: [email protected] www.ecala.org • We provide funding to organizations to deliver non-credit, part-time literacy and foundational learning opportunities throughout our city. • ECALA invests in learning opportunities
48 EDUCATION
Metro Continuing Education Y-Digital: YMCA Computer Edmonton Public Schools Learning 7835 76 Ave NW T6C 2N1 9528 103A Ave./Remote Phone: 780.428.1111 Phone: 780.426.9265 Email: [email protected] Email: [email protected] www.metrocontinuingeducation.ca Hours of Operation: Varied • Metro Continuing Education offers • Free computer workshops for anyone; hundreds of personal enrichment Bring your own device or use one of courses including Art, Cooking, ours! Computer Training and more. • Learn to be safe online and use a • Classes are offered in daytime, computer to connect with friends and evening and online formats whenever family, discover community resources/ is best for you. events or organize your photos and • Customers 55+ receive 10% off course recipes. There are many topics to prices. choose from. • Flexible to community needs & can Minerva Learning in Retirement come to any public location for MacEwan University groups of 5+ people. Drop-in programs Alberta College Campus, School of for individuals - Contact for details. Continuing Education 10050 MacDonald Drive NW T5J 2B7 Phone: 780.497.5082 Email: [email protected] www.MacEwan.ca/SCE • Minerva offers learning opportunities for adults ages 50+.
N.A.I.T. 11762 106 St. NW T5G 2R1 Phone: 780.471.6248 Email: [email protected] age eniors Association www.nait.ca • Wide variety of technical, business, health and trade programs. • Upgrading and English as a Second CELEBRATE Language training. • Full-time, part-time and distance WITH US! learning options. We are turning 50 in 2020. • Extensive range of continuing education, including general interest Stay tuned for special events happening and recreational courses. at Sage to celebrate our 50th anniversary.
Call 780.423.5510 or visit www.mysage.ca for more information.
49 Elder Abuse
caregiver stress. With additional supports for the older adult and the caregiver, Chapter Contents some of this stress can be relieved. •Elder Abuse Victims include both males and females •Crisis Information from every income level and culture, as well as people in both good and poor •Crisis Services health. •Other Services & Information Signs of abuse •Safe Accommodations Older adults being abused may become withdrawn, depressed, and isolated. They may have financial difficulty, unexplained The following information and resources injuries, anxiety, or difficulty sleeping. They are for older adults experiencing abuse or may have changes in hygiene, nutrition, those concerned about a senior. or medication. They may experience diminishing self-esteem. ELDER ABUSE Some effects of abuse Abused or neglected older adults have Elder abuse is defined as any action a 200% increased risk of early death. or inaction by a person(s) in a trusting The stress of living in an abusive situation relationship that jeopardizes the health shortens an older person's life by several or well-being of an older adult. It includes years on average. Living with abuse and denial of an older adult’s fundamental neglect can also significantly increase rights, and neglect (active or passive) the person’s chances of becoming ill, or by a caregiver. It can take many forms may make other health problems worse. including: financial, physical, emotional, Up to 6% of abused older adults become sexual, and spiritual. severely depressed. www.seniors.alberta.ca/services/ An abuser can be anyone, but most often it is a family member or partner. Overlooking warning signs Abusers can also be friends or caregivers. Sometimes signs of abuse are mistaken They are most often close enough to as a part of growing older, or may look have influence or control over the victim. like other health conditions. For example: Abuse includes using name calling, mental confusion, depression, or anxiety threats, yelling, put-downs, and physical resulting from abuse or neglect may intimidation to control the senior’s actions look like dementia. People may not or decisions. It also includes taking money realize that sometimes older adults are or possessions without permission, and experiencing frequent falls or have using coercion to have a senior sign long-term pain because they are being documents. In many cases, older adults abused or neglected. Ageism can also feel they have to give in or agree to play a factor in why these warning something in order to avoid escalation signs are overlooked. Ageism is a social or to ensure their safety. Sometimes attitude and a way of looking at older abuse can unintentionally occur due to people that stereotypes them. 50 ELDER ABUSE
Elder Abuse For example, often in situations of abuse, 211 Edmonton and Area older people aren’t taken seriously Community Information & Referral because they are viewed as being Canadian Mental Health Association - forgetful and seen as complainers. It Edmonton Region is estimated that between 4 and 10 Phone: 211 percent of older adults in Canada www.ab.211.ca experience some type of abuse or Provides information and referrals to neglect from someone they trust or rely seniors living in Edmonton, Parkland on (Public Health Agency of Canada, County and Leduc County. www.publichealth.gc.ca, 2010). Live, online chat available 8am-8pm daily at www.ab.211.ca CRISIS INFORMATION Text support available by texting 211 8am-8pm daily Seniors' Abuse Helpline Outside of these areas call: Canadian Mental Health Association - 780.482.INFO (4636) Edmonton Region TTY access 780.482.7273 Phone: 780.454.8888 Offers a 24-hour telephone line providing Strathcona County Elder Abuse confidential, crisis intervention, emotional Response Network support and resources listening for those Phone: 780.464.4044 experiencing or concerned about Help Line (24 hours) Phone: 780.464.7233 someone else experiencing seniors' www.strathcona.ca/seniors abuse. • Offers a 24 hour telephone line providing confidential support for Family Violence those experiencing elder abuse or Information Line dealing with senior’s abuse. If you are Phone: 310.1818 concerned about the well-being of a www.alberta.ca/family-violence-find- senior in Strathcona County, please call supports.aspx in confidence. Get information, advice and referrals in See EMERGENCY, over 170 languages. HEALTH & WELLBEING – Counselling, HELP AT HOME – Home Services, HELP AT HOME – Outreach for Strathcona County resources.
51 ELDER ABUSE CRISIS SERVICES Family Violence Prevention Centre EARS (Elder Abuse Resource and Edmonton John Howard Society Phone: 780.423.1635 Supports) www.johnhoward.org Children, Family, and Community Service 10320 146 St. NW T5N 3A2 • Free confidential services to Phone: 780.471.1122 individuals impacted by family Email: [email protected] violence. Provides ongoing emotional www.cssalberta.ca and practical supports. • Services for seniors (ages 65+) who • Client-centered, culturally sensitive, have questions or concerns about elder abuse. and conscious of the needs of • Can assist in developing safety diverse groups. Uses risk management plans, protection orders, court tools & safety plans. Offers court processes and referrals to community preparation through the domestic resources. violence court process. Services are • Offers family/professional case conferences to work through issues of offered in various languages. abuse that impact the senior’s See also Domestic Violence Complainant well-being. Assistance Program in LEGAL • Provides case consultation to other INFORMATION – Legal Resources professionals who are concerned about a senior they are working with. Seniors Protection Partnership Elder Abuse Intake Line: 780.477.2929 Emergency Protection Order • For seniors (ages 65+) who are at high risk of abuse or are experiencing Program abuse from a family member or Legal Aid Alberta - Family Law Office unrelated caregiver. Emergency Protection Order Program • The partnership is made up through Phone: 780.422.9222 (Edmonton), a collaborative effort between City 403.297.5260 (Calgary), 403.340.7730 (Red of Edmonton Community Services, Deer) and 403.388.3162 (Lethbridge) the Edmonton Police Service, Clients outside these areas may also Catholic Social Services, Sage Seniors apply for EPOs during business hours at Association and Covenant Health – their local courthouse or to the local Community Geriatric Psychiatry. police or RCMP after hours. • If you suspect a criminal offence has • Helps victims of family violence by occurred and a police investigation providing information and lawyers is needed, call the Edmonton that can help obtain and confirm Police Service Complaint Line at protection orders. 780.423.4567 or in an emergency call • Provides ongoing information, risk 911. assessments, and safety plans to victims of family violence. • This program is free to all Albertans and there are no eligibility requirements. See also - EMERGENCY
52 ELDER ABUSE OTHER SERVICES & Bullying Helpline Toll Free Phone: 1.888.456.2323 INFORMATION www.humanservices.alberta.ca/abuse- bullying.html Alberta Elder Abuse Awareness Trained staff are available to provide advice and support to individuals and Council (AEAAC) families 24 hours a day, seven days a Phone: 780.485.7863 week, in more than 170 languages. Email: [email protected] www.albertaelderabuse.ca A network of Albertans dedicated to 211 Edmonton and Area increasing awareness and supporting Community Information & Referral a community response to elder abuse. Health and Social Services • AEAAC is a province-wide network Phone 211 of professionals, represented by Free short-term counselling and individual communities across Alberta assistance; support groups for men, • Promoting the well-being of women, and seniors; and support groups older adults, working to increase for people experiencing family violence. community awareness, developing Information and referrals are also resources to address elder abuse, available. and strengthening the right to safety, respect and dignity. For support groups see - Health Link (Edmonton Area) HEALTH & WELLBEING Phone: 811 Email: [email protected] Alberta Seniors and Housing www.MyHealth.Alberta.ca Phone: 1.877.644.9992 • Health advice and information Edmonton Area: 780.644.9992 provided by registered nurses 24 hrs a www.seniors-housing.alberta.ca/seniors/ day, 7 days a week. elder-abuse.html • Health Link Alberta also provides • Addressing Elder Abuse in Alberta: A comprehensive information on services offered by Alberta Health Strategy for Collective Action provides Services (Edmonton Zone) and can a plan for how the government, direct you to the most appropriate community partners, and all hospital or community services and Albertans, work together to prevent programs. and address elder abuse. • The Strategy identifies goals and associated outcomes in four key Multicultural Women and Senior areas: raising awareness, skilled Services Association (MWSSA) service providers, coordinated 329 Woodvale Road W T6L 3Z7 community response, and protective Phone: 780.465.2992 Email: [email protected] laws and policies. www.mwssa.org • Please call or visit the website for Hours of operation: Mon-Fri 9am-4:30 pm more information on resources We provide the following services: such as videos, print materials, and • Prevention and responding to family community resources. 53 ELDER ABUSE violence: Help victims to navigate Public Health Agency of Canada the system (walk with client to services Toll-Free Phone: 1.866.225.0709 needed if required, legal aid, court, TTY: 1.800.267.1245 housing etc.); One-on-one support, • Information on elder abuse. outreach services See SENIORS’ INFORMATION SERVICES – • Referrals to counselors, spiritual Consumer Resources for complete listing. leaders & other service providers; Translation services in Urdu, Hindi, Punjabi Seniors Information Phone Line • Risk management/safety planning; Phone 211 Education, Workshops (e.g. Simply call 2-1-1 to be connected to communicating through conflict, information and referrals for a variety of meditation, anger management, seniors resources. dealing with difficult people, financial literacy, etc. SAFE ACCOMMODATIONS Office of thePublic Guardian and Trustee Alberta Council of Women’s Shelters Guardianship services: 780.427.0017 600-10310 Jasper Ave. NW T5J 2W4 Trusteeship services: 780.427.2744 Phone: 780.456.7000 See complete listing under LEGAL Toll-Free: 1.866.331.3933 INFORMATION - Legal Information on Email: [email protected] Personal Decision-Making www.acws.ca • Two member sheltering organizations Protection for Persons in Care provide services to older adults (PPC) • Sage Senior’s Safe House in Phone: 1.888.357.9339 Edmonton, Kerby Rotary Shelter in Email: [email protected] Calgary https://www.alberta.ca/protection-for- • Find a shelter near you at: www.acws. persons-in-care.aspx ca/shelters • PPC responds to reports of abuse involving adults receiving government-funded care or support A Safe Place services in settings such as nursing Phone: 780.464.7233 homes, hospitals, seniors’ lodges, Email: [email protected] group homes, shelters, mental health www.asafeplace.ca and addiction treatment facilities, as The purpose of A Safe Place is to provide well as Persons with Developmental crisis intervention in the form of a safe Disabilities (PDD) and supportive living shelter and supportive counseling for facilities. women and their children experiencing • Every individual is required to report domestic violence. abuse to PPC. Failure to report abuse is an offence. PPC reviews all reports of abuse received and investigates if necessary. • If the adult is in immediate danger, call the police. 54 ELDER ABUSE Hope Mission – Edmonton Sage Seniors’ Safe House 9908 106 Ave Phone: 780.702.1520 Phone: 780.422.2018 Temporary accommodation specifically Email: [email protected] for older adults (ages 60+) who are www.hopemission.com needing safety due to an abusive Hours of Operation: Office 9am-5pm / situation. Staff is available on site to Shelter services 24/7 provide support and information about Offers shelter to men and women 16 community resources, safety planning, years of age and older 24 hours a day. financial benefits, and more. • Offers 3 meals/day to the community Mon-Fri Breakfast 7:30am–8:15am, WIN House Lunch 12pm-12:45pm, Supper 5pm- Phone: 780.479.0058 5:45pm. On Weekends and holidays Email: [email protected] there is brunch at 10:45am-11:30am www.winhouse.org and supper 4:15pm-5pm • WIN House offers a 24-hour support • Residential addiction treatment for men and information line and women. Call for application. • Crisis intervention, information about • Medical Centre Monday–Friday 9am-4pm abuse and safety planning Family Doctor, Psychiatrist, • Emergency shelter and necessities for Acupuncturist. women with or without children. • Operates Rescue vans which are dispatched by dialing 211 press 3 to Women's Shelters Canada - help men and women who are in need of non-medical help. ShelterSafe.ca Ottawa, ON Lurana Shelter Phone: 613.680.5119 Email: [email protected] Phone: 780.424.5875 Email: [email protected] www.sheltersafe.ca www.luranashelter.com www.endvaw.ca • Lurana Shelter Society is a Women’s Office hours: Mon-Fri 9am-5pm; Emergency Shelter and registered, sheltersafe: 24/7 charitable organization serving victims of • We are the national organization of domestic violence in Edmonton, Alberta women’s shelters, working as a unified and surrounding area. voice for systemic change to end • We strive to provide abused women violence against women and children with every necessary • Sheltersafe.ca is an online clickable support to permanently break free map that quickly connects women from the cycle of family violence. experiencing abuse to the closest shelter that can offer safety, support, and hope, any time of day or night • Women do not need to stay in shelter to receive services such as counselling
55 Estate Planning
Surprisingly, a gift can also be a very Chapter Contents practical addition to a financial or estate plan when tax issues are taken into •Planned Giving consideration – even for those who think •What To Do When Someone Dies they may not have tax issues. In most cases, the tax burden left to relatives is •Funeral Services & Cemeteries lifted significantly. Your financial advisor •Bereavement Support can provide guidance on how giving may actually benefit your family after you’re gone. PLANNED GIVING By leaving a gift in your memory, you are Every day, people are helped and lives making a significant contribution to the are enriched by the work of registered future sustainability of those charitable charities and foundations, and other and not-for-profit organizations that you not-for-profit organizations in our value most. communities. Financial assistance is essential to support and sustain charitable Things You Can Do Today to work. Many people generously give Leave a Legacy of Life their money, time, and energy to their • Prepare a will local not-for-profit organizations and are • Choose your charity unaware that by leaving a gift in their will • Name an alternate beneficiary or estate plan to the charitable groups of • Consider memorial gifts their choice, they can continue to help • Ask your legal or financial advisor for people in need or promote a favourite advice cause. Contact Sage Seniors Association to discuss this giving option. Phone: 780.701.9012 Email: [email protected]
56 ESTATE PLANNING Estate Planning Sage Seniors Association and leisure, and the environment. Sage delivers several social programs for • Funds can be created now, over time, at-risk and vulnerable seniors. These or through will bequests. programs are made possible in part due to gifts made in people’s estates. Please University Hospital Foundation consider Sage and seniors in need when 11H1.91 WMC 8440 112 St. NW T6G 2B7 contemplating your gift planning. Phone: 780.407.7007 www.mysage.ca/supporting-sage/donate/ Email: [email protected] planned-giving givetouhf.ca. The University Hospital Foundation believes every donation has the power to make a Edmonton Community Foundation difference. Through your generous support Contact: Donor Services 9910 103 St. NW T5K 2V7 you play a pivotal role on the health care Phone: 780.426.0015 team. Email: [email protected] • We ask for your generosity to ensure that www.ecfoundation.org our patients have access to the highest • Edmonton Community Foundation level of care – the best and brightest (ECF) can help you transform your minds, leading edge technology and dreams of helping others into reality. the latest research – when they need it • ECF invests donations and uses most. the interest to create legacies • For more information, please visit: that support the arts, health, givetouhf.ca. community and social services, education and learning, recreation Leave a legacy of care Make a decision today to change lives tomorrow. Through a gift in your Will, you can help advance patient care, innovation and research for generations to come.
To learn more about supporting the University Hospital Foundation, contact Jeremiah Woods at 780.407.4379 or [email protected].
GivetoUHF.ca
57 ESTATE PLANNING WHAT TO DO WHEN What to Do Following a Death qArrangements must be made with SOMEONE DIES: CRA if the deceased was receiving the following benefits: Goods and Services A CHECK LIST Tax Credit (GSTC); Canada Child Benefit (CCB) for a child; Working When someone dies there are a number Income Tax Benefit (WITB) for a child. of agencies, businesses, and government • Arrangements should be made with departments you may need to contact CRA to transfer benefits. to let them know the person is deceased. qThe legal representative or surviving Even if the deceased person was family member has responsibilities under considered to be low income, many the Income Tax Act, and may need of the following resources need to be information from the deceased contacted and informed of the date of person’s tax records. The information death. can be obtained by providing CRA with a copy of the deceased’s death Who should do the work? certificate, social insurance number qAre you the legal representative? Yes if: and a complete copy of the will, or • You are named as the executor in the another legal document, such as a will; grant of probate or letters of • You are appointed as the administrator administration showing that you are the of the estate by a court; or legal representative. The legal • You are the liquidator for an estate in representative’s address is also needed Québec; for all correspondence with the tax qIf you are not a legal representative, service centre. the responsibility goes to a surviving • You may wish to appoint an authorized family member, in order of priority: representative to deal with the CRA for • spouse, child, child’s parent, sibling, tax matters on your behalf. You may do grandchild, nephew or niece, so by completing Form T1013, Authorizing other relative solely remaining after or Cancelling a Representative. • Death outside of Canada – contact deceased. the Canadian Consulate Office for assistance. Who to contact AFTER someone dies INCOME TAX PENSIONS What should you do first? Inform Canada Revenue Agency (CRA) Service Canada of a death at 1.800.959.8281 CALL for service in English: 1.800.277.9914 • More information is available on qInform Service Canada of a death to the CRA website canada.ca/taxes- cancel Old Age Security (OAS) and/or deceased. Information Sheet RC4111, Canada Pension Plan (CPP). What to Do Following a Death qContact Service Canada at
1.800.622.6232 for information on Survivor and Death benefits. Link to What to do following a
58 ESTATE PLANNING Death at: www.servicecanada.gc.ca/ VETERANS eng/lifeevents/loss.shtml See SENIORS’ INFORMATION SERVICES - Veterans Affairs Canada Consumer Resources for complete listing. Anciens Combattants Canada Phone: 1.866.522.2122 (English) Alberta Seniors Benefit Téléphone: 1.866.522.2022 (Français) 10405 Jasper Ave. NW T5J 4R7 If the deceased was a Veteran and Phone: 780.644.9992 received benefits or support services, Toll Free: 1.877.644.9992 contact Veterans Affairs Canada. See www.alberta.ca/seniors-and-housing. FINANCE-Federal Finacial Programs & aspx Benefits for complete listing. • Give the name and Personal Health Si la personne décédée était un ancien Number of the deceased and combattant qui touchait des prestations the date of death. Benefits will be ou bénéficiait de services de soutien, cancelled the month following the communiquez avec ACC. Voir FINANCE- senior’s passing. Federal Finacial Programs & Benefits pour • Publishes “Saying Farewell Handbook” obtenir les données d’ACC. - A guide to assist you with the death and dying process available online at Last Post Fund www.alberta.ca/open-government- Toll Free: 1.800.465.7113 program.aspx Email: [email protected] www.lastpostfund.ca Employment Insurance Some veterans may be eligible for Phone: 1.800.206.7218 assistance with funeral costs. The EI Telephone Information Service is See FINANCE-Federal Financial Programs an automated telephone service that is & Benefits for complete listing. available 24 hours a day, seven days a week. INSURANCE If you would prefer to speak to a qIf you are not able to identify the representative, call 1.800.206.7218 source company of an insurance policy between 8:30am and 4:30 pm, Monday or cannot find the policy or policies of to Friday, and press "0." You can get the deceased, the organization below general information about the EI may be able to assist in having a policy program, the Social Insurance Number search conducted to locate any life (SIN), and your specific EI claim. insurance coverage that may have been qGive the deceased person’s name, misplaced over time. Social Insurance Number and four-digit Employment Insurance access code. OmbudService for Life & Health Insurance (OLHI) Toll Free: 1.888.295.8112 • OLHI assists any consumer who has a concern or complaint about a Canadian life and health insurance product or service
59 ESTATE PLANNING • OLHI provides general consumer HEALTH information on life and health insurance products and services Alberta Health • Under certain circumstances, OLHI Mailing Address: PO Box 1360, Stn Main may ask insurance companies Edmonton AB T5J 2N3 to undertake a policy search for Phone: 780.427.1432 possible insurance coverages on a Toll Free: outside Edmonton dial 310.0000, deceased’s life. then 780.427.1432 See SENIORS' INFORMATION SERVICES- Email: [email protected] www.alberta.ca/health.aspx Consumer Resources for complete listing. • Notify Alberta Health when an individual on your Alberta Health Care Funeral Benefit Insurance Plan (AHCIP) account is Phone: 780-638-4443 deceased. Toll-free outside Edmonton: 1-855-638-4443 • Alberta Health will cancel the email: [email protected] coverage for the deceased person • Alberta’s funeral benefit ensures and ensure AHCIP coverage remains deceased persons are given a proper in place for any surviving family burial or cremation when their estate or members. responsible survivors are unable to pay for funeral services. Alberta Blue Cross Plan • Approved funeral homes in Alberta 10009 108 St. T5J 3C5 offer these services. Contact the Phone: 780.498.8000 Alberta Supports Contact Centre to • If the survivor is over 65, a new card will find out more about the funeral benefit be issued. If the survivor is under 65, and approved funeral homes. he/she will pay a monthly fee to continue with the service if desired. CREDIT CARDS qThese should be cancelled with the HOME credit card issuers and the cards should If the deceased’s name is on the title of be destroyed (unless they are in the property or a home contact: survivor’s name as well). BANKS/SAFETY DEPOSIT BOXES Land Titles Phone: 780.427.2742 qThe executor and/or the survivor needs Email: [email protected] to notify the bank and arrange closing www.alberta.ca/service-alberta.aspx of accounts or updating of names on • Have the name on the title changed. accounts. • Obtain documentation to change a qThe bank will require a copy of the will title. & the deceased person's death certificate. See HOUSING – Housing Resources & qIf cheques were deposited directly into Helplines for more information. a bank account, the issuers may not have the correct address of the deceased and must be informed about the person’s death.
60 ESTATE PLANNING
VEHICLE DEATH CERTIFICATE qIf a vehicle was registered in the qAll of the above actions require proof name of the deceased, attend a of death. The funeral home will provide Registries office with a copy of the you with a free death certificate that will Death Certificate or Funeral Director’s be acceptable in most circumstances. Statement of Death. Vehicles can only be operated under the Estate until the Work closely with the Executor, who may vehicle registration expires. The Executor undertake most of these tasks. will need to provide a copy of the will to change the vehicle registration. Parking placards may be cancelled at any FUNERAL SERVICES & Registries office. CEMETERIES qEnsure that the name of the deceased is removed from any car insurance policies by contacting the insurance Alberta Funeral Services company. Regulatory Board qThe driver’s licence or identification 180, 2755 Broadmoor Blvd card of the deceased should be taken Sherwood Park, T8H 2W7 to your local Registries office, together Phone: 780.452.6130 with a copy of the death certificate or a Email: [email protected] Funeral Director’s statement • We provide information about funeral For additional information contact planning to the public. Call us for your the Service Alberta Contact Centre at free copy of the Funeral Planning in 780.427.7013 Alberta booklet. • We investigate complaints about ESTATE funeral services. qThe survivor should notify the executor • Visit www.AFSRB.ab.ca for a complete who will arrange for the will to be list of all licensed funeral services processed. businesses in Alberta qIf probate is needed, the executor will arrange with a lawyer for this to be done, but the survivor should gather all the necessary papers/documents together including the will.
When you support Sage you support seniors. age eniors Association “I got all the help I needed, to get the help I need.” www.mysage.ca 61 ESTATE PLANNING Connelly-McKinley Funeral Experience the Compassion Healing Hearts -Inspiring Trust -Comforting Souls Homes The difference you will experience at www.connelly-mckinley.com Connelly-McKinley Funeral Home is Downtown Location: rooted in our deep belief in connecting 10014 114 St. T5K 1R5 with the hearts of the families we serve. Phone: 780.422.2222 By sharing the true story of your loved Hours of Operation: one with our staff, we learn how to help Mon-Sat 8am-5pm, Sun 9am-5pm you share that legacy uniquely through ceremony and care. Statutory Holidays 10am-4pm We believe in the power of story, in the South Edmonton Location: power of legacy, and we are here to 4820 Meridian Street T6P 1R6 help you tell it. Phone 780.468.2222 • All locations offer spacious Hours of Operation: Mon-Fri 9am-4:30pm Chapel and Reception Facilities Saturday, Sunday and Statutory Holidays • Convenient Parking • Crematorium on site (Edm South) by Appointment • Serving All Faiths St. Albert Location: • Unique, affordable service options 9 Muir Drive T8N 1G1 • Customized Prearrangement Plans Phone 780.458.2222 • Comprehensive Aftercare Services Hours of Operation: • Repatriation Plans for Travellers Mon-Fri 9am-5pm, Sat 10am-4pm • Committed to serving families with Sundays and Statutory Holidays by exceptional service and attention to every detail Appointment • 100% Service Guarantee
62 ESTATE PLANNING The Memorial Society of BEREAVEMENT SUPPORT Edmonton & District 1108 (Bsmt.) - 10235 124 St. NW T5N 1P9 Suicide Crisis Support Services Phone: 780.944.0196 Canadian Mental Health Association - Email: [email protected] Edmonton Region www.memorialsocietyedmonton.ca Suicide Bereavement Support Services 780.414.6300 Hours of Operation: Drop in: Tuesday Provides support to anyone who is and Thursday from 11:00 a.m. – 2:00 p.m. grieving a loss to suicide. Services include • The memorial Society of Edmonton support groups for adults who have and District, founded in 1957, is a non- experienced loss to suicide. Debriefings profit, non-sectarian society of like- are also provided for schools, agencies, minded individuals from all walks of life community groups or businesses after a who believe in preplanning dignified suicide. final arrangements at a reasonable See also SENIORS' INFORMATION cost. SERVICES – Seniors' Services Organizations Suicide Caregiver Support Services See HEALTH & WELLBEING – Caregiver Park Memorial Support Funeral Home & Crematorium 9709 111 Ave. T5G 0B2 Stony Plain Family & Community Phone: 780.426.0050 Support Services & Volunteer Email: [email protected] www.parkmemorial.com Centre Forest Green Plaza, 107-4613 52 Ave Hours of Operation: Mon-Fri 8:30am–9pm, Phone: 780.963.8583 Sat 8:30am–5pm, Sun 12pm–9pm Email: [email protected] • Our family owned and operated www.stonyplain.com/fcss funeral home proudly serves all • The mandate of FCSS is to provide faiths and cultural backgrounds, locally-driven, preventative, social offering a full range of services and initiatives to enhance the wellbeing products, specializing in both highly of individuals, families and the personalized and traditional services. community. • For your family’s convenience, Park • Caring Friends is a confidential and Memorial has an on-site chapel, informal (drop in) bereavement crematorium, reception centre and support group led by trained pre-arrangement facilities. bereavement counsellors.
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pension. Your monthly payment is smaller Chapter Contents if you begin receiving it before age 65, and larger if you take it after age 65. •Federal Financial Programs & Canada Pension Plan and Old Age Benefits Security contact centre: •Provincial Financial Programs & Phone Toll-Free: 1.800.277.9914 Benefits TTY: 1.800.255.4786 •Income Tax Callers outside Canada and the United States can call collect: 613.957.1954 •Credit and Debt Management Mon-Fri 8:30am-4:30pm Eastern Standard •Financial Services Time.
•What To Do When You Turn 65 Disability Benefit - The Canada Pension Plan (CPP) disability benefit is a monthly FEDERAL FINANCIAL payment. It is available to people who contributed recently to the CPP while PROGRAMS & BENEFITS they worked, and then became unable to work at any job on a regular basis Service Canada – Pensions because of a disability. The primary CALL For service in English: 1.800.277.9914 purpose is to replace a portion of TTY: 1.800.255.4786 employment earnings for people who www.servicecanada.gc.ca recently paid into the CPP. There are also VISIT a Service Canada Centre benefits for children if at least one parent • Get information about financial qualifies for the CPP disability benefit. benefits for seniors from the Government of Canada, including Survivor Benefits Canada Pension Plan (CPP), Old Age • Death Benefit: a one-time payment Security (OAS) and Guaranteed to, or on behalf of, the estate of a Income Supplement (GIS). deceased CPP contributor. • Survivor’s Pension: a monthly pension Canada Pension Plan (CPP) paid to the survivor of a deceased Retirement Pension – You may qualify for CPP contributor. a CPP retirement pension if you worked, • Children’s Benefits: a monthly benefit you have made at least one valid for dependent children of a contribution (payment) to the CPP, and deceased CPP contributor. you are at least 60 years old. Although the CPP retirement pension was originally Federal Service Centres intended to start the month after your Service Canada 65th birthday, you can begin receiving To find a Service Canada office near you: your CPP retirement pension any time CALL 1 800 O CANADA after age 60. You do not have to stop 1.800.622.6232 working to receive your retirement
64 FINANCE Finance Old Age Security (OAS) Pensions from Other Countries Old Age Security (OAS) Pension - The Canada has international social security OAS Pension is a monthly benefit agreements with a number of countries available to most Canadians 65 years of that offer comparable pension programs. age and over, and who have lived in These programs pay benefits when you Canada for a minimum of 10 years. retire, or if you become disabled or die. You may need to apply to receive this Social security agreements help people benefit. receive the benefits to which they are entitled. Canada Pension Plan and Old Age • If you have lived or worked in another Security contact centre: country, you may be eligible for social Phone Toll-Free: 1.800.277.9914 security benefits, either from that TTY: 1.800.255.4786 country or from Canada. Callers outside Canada and the United • If you need more information on States can call collect: 613.957.1954 Canada’s International Social Security Mon-Fri 8:30am-4:30pm Eastern Standard Agreements, please contact: Time. International Operations Service Canada Ottawa ON K1A 0L4 Guaranteed Income Supplement - The • If you live in Canada or the United Guaranteed Income Supplement (GIS) States, you can also contact Service provides a monthly non-taxable benefit Canada, toll-free in English or in to low-income Old Age Security (OAS) French at 1.800.454.8731 recipients living in Canada. (TTY: 1.800.255.4786)
Allowance - The Allowance is a monthly benefit for low-income seniors (aged Veterans Affairs Canada 60 - 64) whose spouse or common-law Anciens Combattants Canada partner is eligible for, or currently 940 Canada Place receiving, the Old Age Security (OAS) 9700 Jasper Ave. NW T5J 4C3 pension and the Guaranteed Income Phone: 1.866.522.2122 (English) Supplement (GIS). Téléphone: 1.866.522.2022 (Français) Email/Courriel: Allowance for the Survivor - The [email protected] Allowance for the Survivor Program www.veterans.gc.ca provides a monthly non-taxable benefit • Benefits for Veterans, still-serving CF to low-income widowed spouses who are and RCMP members, and not yet eligible for the Old Age Security dependants, include Financial & (OAS) pension. Health Benefits and Veterans Independence Program. • Les avantages financiers et médicaux et le Programme pour l’autonomie des anciens combattants sont offerts aux anciens combattants, aux membres actifs des FC et de la GRC et aux personnes à charge. 65 FINANCE Last Post Fund Alberta Seniors Benefit Toll Free: 1.800.465.7113 Phone: 780.644.9992 Email: [email protected] Toll-free: 1.877.644.9992 www.lastpostfund.ca www.alberta.ca/seniors-financial- •Non-profit organization providing assistance.aspx funeral and burial benefits for eligible • The Alberta Seniors Benefit program veterans (Canadian and Allied) and is based on income and provides retired military personnel in receipt of a monthly benefit to eligible seniors a disability pension from Veterans to supplement federal programs, Affairs Canada. including Old Age Security and Guaranteed Income Supplement. • To be considered for this benefit, PROVINCIAL FINANCIAL you must submit a Seniors Financial PROGRAMS & BENEFITS Assistance application. You only need to apply once. This application Alberta Aids to Daily Living (AADL) also automatically enrolls you in Phone: 780.427.0731 the Dental Assistance for Seniors, http://www.health.alberta.ca/services/ Optical Assistance for Seniors, and aids-to-daily-living.html Special Needs Assistance for Seniors For complete listing see HEALTH & programs. WELLBEING - Alberta Aids to Daily Living - • In general, single seniors with an Alberta Health annual income of $28,150 or less, and senior couples with a combined annual income of $45,720 or less, may Alberta Blue Cross Coverage qualify for the Alberta Seniors Benefit for Seniors and Special Needs Assistance for Phone: 1.800.661.6995 Seniors programs. https://www.alberta.ca/seniors-health- benefits.aspx?utm_source=redirector Dental Assistance for Seniors Program • Provides premium-free Blue Cross See HEALTH & WELLBEING – Health Benefit coverage for seniors and their eligible Plans for details. dependents for specific health- related benefits. Coverage includes Optical Assistance for Seniors Program prescription drugs listed on the Alberta See HEALTH & WELLBEING – Health Benefit Drug Benefit List, supplies for insulin Plans for details. dependent diabetics, ambulance services, clinical psychological Seniors Property Tax Deferral services, home nursing care and Phone: 780.644.9992 chiropractic services. Seniors may be Toll-free: 1.877.644.9992 responsible for a portion of the cost Eligible senior homeowners can apply to of these health benefits. Seventy per defer all or part of their annual property cent of prescription drug costs are taxes through a low-interest home equity covered, and seniors pay a maximum loan with the Alberta government. of $25 per prescription or refill. The Alberta government will pay the residential property taxes directly to the
66 FINANCE municipality on behalf of the regarding AISH. Call 1.877.644.9992 homeowner. (toll-free) or 780.644.9992 (Edmonton), In order to qualify, the homeowner must: 1.800.232.7215 TTY province-wide and • Be 65 years or older 780.427.9999 TTY Edmonton to talk to • Be an Alberta resident a Services Coordinator or visit www. • Own a residential property in Alberta alberta.ca/alberta-supports.aspx • Have a minimum of 25 per cent equity • The AISH program provides a monthly in the home living allowance, a child benefit, The loan is repaid, with interest, when the personal benefits and health benefits if you are an adult with a disability home is sold, is no longer the primary that severely limits your ability to earn residence or sooner if the senior so a living and meet other eligibility chooses. criteria. Your disability has to be permanent, i.e. you have exhausted Special Needs Assistance all opportunities for rehabilitation and Phone: 780.644.9992 training. Toll-free: 1.877.644.9992 • If you are receiving or are eligible The Special Needs Assistance for Seniors to receive Old Age Security (OAS) (SNA) program provides financial benefits, you are not eligible for AISH. assistance to eligible low-income seniors • As an AISH client, you may be eligible with the costs of some appliances, and to receive up to a maximum monthly specific health and personal supports. living allowance of $1,685. The amount you receive will depend on Seniors Home Adaptation and Repair you and your cohabiting partner’s Program (SHARP) income. Phone: 780.644.9992 • If you are an AISH client and you live in a facility, such as a nursing home, Toll-free: 1.877.644.9992 you may be eligible to receive a A low interest home equity loan to maximum monthly modified living help seniors finance necessary repairs, allowance (Modified AISH) consisting adaptations and renovations to their of an accommodation rate plus a homes. A maximum loan of $40,000 is maximum personal allowance of available to single seniors and senior $322. The amount you receive will couples with an annual total income of depend on you and your cohabiting $75,000 or less and who have a minimum partner’s income. 25 per cent home equity. • Your assets and your cohabiting partner’s assets must not exceed the limits allowed under the program. Assured Income for the Severely • AISH may also provide a monthly Handicapped (AISH) child benefit of $200 for your first Community and Social Services dependent child and $100 per month 500-12323 Stony Plain Rd. NW T5N 4B4 for each additional dependent child. Phone: 780.415.6300 • Personal benefits may be provided to TTY: 780.427.9999 you for specific, one-time or ongoing www.alberta.ca/aish.aspx expenses over and above the • The Alberta Supports Contact Centre monthly living allowance or modified is available to answer questions living allowance.
67 FINANCE • As an AISH client, you, your cohabiting Edmonton West – Meadowlark Alberta partner and dependent children Supports Centre may also receive health benefits 120 Meadowlark Shopping Centre including dental, optical, prescription 15710 87 Ave. NW T5R 5W9 drugs, essential diabetic supplies, Phone: 780.415.8116 emergency ambulance services and Email: CSS.ABSupportsMeadowlark@gov. exemption from the Alberta Aids to ab.ca Daily Living co-payment fee. Fort Saskatchewan Provincial Service Centres 2nd floor, Fort Saskatchewan Community Seniors can access a range of financial Hospital and social supports to help with basic 9401 86 Ave. living by calling the Alberta Supports Fort Saskatchewan AB T8L 0C8 Contact Centre or visiting a centre in their area. Please contact each Centre Phone: 780.417.2497 for hours of operation. At the Fort Saskatchewan Location individuals are seen by appointment only. Alberta Supports Contact Centre Appointments can be made on Tuesday, Phone: 780.644.9992 Wednesday and Thursday. Toll-free outside Edmonton: 1.877.644.9992 Leduc Alberta Supports Centre Email: [email protected] 50 St. Leduc Plaza www.alberta.ca/alberta-supports.aspx Suite 202, 4809 43A Ave. Leduc, AB T9E 8J6 Edmonton South – Mill Woods Alberta Phone: 780.980.0557 Supports Centre Fax: 780.980.0036 Mill Woods Town Centre 2331 66 St. NW AB T6K 4B5 Parkland Alberta Supports Centre Phone: 780.644.2888 200 Westgrove Professional Building Email: [email protected] 2nd Floor, 131 1st Ave. Spruce Grove AB T7X 2Z8 Edmonton Central – City Centre Alberta Phone: 780.962.8681 Supports Centre Main Floor, 10242 105 St. NW T5J 3L5 Sherwood Park Alberta Supports Centre Phone: 780.644.9992 105 Tailor Made Business Centre TTY: 780.427.9999 – Ask to speak to 85 Cranford Way Alberta Supports (Edmonton) Sherwood Park AB T8H 0H9 Phone: 780.464.7000 Edmonton North – Northgate Alberta Supports Centre St. Albert Alberta Supports Centre 2050 Northgate Centre Provincial Building 9499 137 Ave. T5E 5R8 30 Sir Winston Churchill Ave. Phone: 780.422.9440 St. Albert AB T8N 3A3 Email: [email protected] Phone: 780.419.3907
68 FINANCE INCOME TAX All income tax services at Sage are by appointment only. For more information Canada Revenue Agency (CRA) about the service, or to make an appointment, call 780.423.5510. Individual Tax Enquiries Phone: 1.800.959.8281 canada.ca/revenue-agency Internal Revenue Service (IRS)– Register for “My Account,” an online United States service to access your specific tax Telephone Assistance for Individuals: Toll- information. Free 1.800.829.1040 canada.ca/my-cra-account TTY/TDD for people with hearing Important telephone numbers: impairments: 800.829.4059 Individual Tax Enquiries: 1.800.959.8281 Hours of Operation: Mon–Fri 7am–7pm Benefit and Credits Enquiry Line: your local time 1.800.387.1193 www.irs.gov/individuals/seniors-retirees Business Enquiries: 1.800.959.5525 • Visit the website for contact phone Community Volunteer Income Tax numbers and phone line hours of Program (CVITP) operation. Phone: 211 Seniors Information Phone • The International Call Centre is Line Need a hand to prepare your operational Monday through Friday, income tax? Community organization From 6:00 a.m. to 11:00 p.m. (Eastern volunteers can prepare tax returns for low Time) Tel: 267.941.1000 (not toll free) income/ simple tax situations. Call the 211 Seniors Information Phone Line for a referral to a clinic near you. Lend a Hand - Contact a participating CVITP organization to lend a hand or visit Thank You canada.ca/taxes-volunteer For helping us to inspire See "Income Tax Assistance" next listing and support seniors to be the best they can be. Income Tax Assistance Sage would like to thank the businesses Tax Preparation at Sage and organizations that advertise in the Sage and other organizations offer Directory of Senior Services. income tax assistance in conjunction Your support for this important community with the Canada Revenue Agency resource is very much appreciated. Community Volunteer Income Tax Program. For up-to-date information on Would your business like to organizations providing this service, call advertise in the 2020/2021 211 or go to www.211edmonton.com. Directory of Senior Services? Please contact: [email protected]. During March and April, skilled volunteers at Sage are happy to do income tax preparation for seniors with low incomes. We will also prepare your income tax age eniors Association return throughout the year, if needed.
69 FINANCE CREDIT AND DEBT Money Mentors 175-17010 103 Ave. NW T5S 1K7 MANAGEMENT Phone: 780.423.2791 Toll Free in Alberta: 1.888.294.0076 A.C. Waring & Associates Inc. Email: [email protected] “The Debt Solutions People” ® www.moneymentors.ca First Edmonton Place, • Exclusive provider of the Orderly 410-10665 Jasper Ave. (Tim Horton’s and Payment of Debts (OPD) program in Corona LRT) Alberta, an option to bankruptcy. Phone: 780.424.9944 or 1.800.463.3328 • Offer unbiased solutions to provide www.debtfree.ca immediate and long-term relief from • Licensed Insolvency Trustees financial stress. • Professional Credit/Debt Counsellors • Free financial education ranging from • Chartered Insolvency & Restructuring budgeting, tackling debt to preparing Professional, for retirement. • Trustees in Bankruptcy FREE Consultation FREE Seniors Advice on: FINANCIAL SERVICES • Co-signing loans, • Debt repayment plans, Canadian Government Annuities • Consumer proposals, (CGA) • Bankruptcy, Phone: 1.800.561.7922 • Divorce financial crisis and more. www.servicecanada.gc.ca “Your problem, our privilege. Your • Canadian Government Annuities are protection, our priority” ® no longer available for purchase since 1975. • For those who still have Annuity contracts and certificates, the Annuities Branch continues to administer those under payment and those due to mature over the next 15 years.
Canadian Retirement Income Calculator Website: https://srv111.services.gc.ca/ GeneralInformation/Index • An online calculator developed by the Government of Canada to help you plan for retirement. • The calculator takes you step by step through developing an estimate on the ongoing income you may receive throughout your retirement,
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including Old Age Security, Canada 3 months before: Pension Plan or Quebec Pension q Provincial Benefits: Plan, employer pension(s), Registered A seniors financial assistance package Retirement Savings Plans (RRSPs), and should arrive in the mail 3 months before other sources of ongoing income. your 65th birthday with information about: • Alberta Seniors Benefit Ombudsman for Banking Services • Dental Assistance for Seniors and Investments (OBSI) • Optical Assistance for Seniors 1505-401 Bay Street, P.O. Box 5 • Seniors Property Tax Deferral Toronto ON M5H 2Y4 • Special Needs Assistance Toll Free: 1.888.451.4519 Email: [email protected] If you do not receive this package, call: www.obsi.ca Alberta Supports Contact Centre • OBSI is Canada’s trusted financial Phone: 780.644.9992 dispute resolution provider for Toll free outside Edmonton: consumers with unresolved banking or 1.877.644.9992 investment complaints. Email: [email protected] • OBSI resolves disputes between www.seniors.alberta.ca participating banking services and investment firms and their customers if Alberta Blue Cross Coverage for Seniors they can't solve them on their own and (prescription medications) may recommend compensation up to •Provide proof of age -A Proof of Age Declaration form is a maximum of $350,000. included in the Seniors Financial • As a free alternative to the legal Assistance application package. system, we work informally and -Provide a copy of ONE of: confidentially to ensure Canadians -Birth certificate, passport, Canada receive fair, impartial outcomes to their Entry document, Old Age financial service complaints. entitlement letter, or a baptismal certificate. Contact: Alberta Blue Cross WHAT TO DO WHEN YOU Phone: 1.800.661.6995 TURN 65 www.ab.bluecross.ca 6 months before: You may mail the Proof of Age qFederal Benefits: Declaration to the address on the form, • Apply for Old Age Security (OAS), or provide your proof of age to select 12 months before for immigrant seniors. registry agents across Alberta. For a list • Apply for Guaranteed Income of registries or to print a Proof of Age Supplement (GIS) - Even if you’re not Declaration, contact: eligible now, still apply - you may Alberta Health become eligible in future years. Phone 780.427.1432 • Canada Pension Plan (CPP) www.health.alberta.ca Contact: Service Canada at 1.800.277.9914 or www.servicecanada.gc.ca
71 Health & Wellbeing medical needs. Chapter Contents See FINANCE - Provincial Financial Programs & Benefits for complete listing. •Alberta Aids to Daily Living •Home Health Care and Alberta Health Medical Equipment Suppliers 10th Floor, Milner Building, 10040 104 St. •Medical Equipment Loans NW T5J 0Z2 •Alberta Health Services Phone: 780.427.0731 -Health Link Alberta Toll Free outside of Edmonton: 310.0000 then 780.427.0731 -Home Care Website: www.alberta.ca/alberta-aids- -Day Programs to-daily-living.aspx -CHOICE • Alberta Aids to Daily Living (AADL) -Rehabilitation funds basic medical equipment and -Mental Health supplies, to help Albertans with long- -Palliative Care term disabilities, chronic and terminal -Hospitals illnesses stay independent in their -Finding a Doctor communities. -Medical Clinics • AADL is a cost-share program. Clients pay 25% of the benefit cost up to -After Hours Care a maximum of $500 per family per -Public Health Centres year. If you receive provincial income •Caregiver Support assistance, or if your income is below •Counselling qualifying thresholds, you may be •Dental Services exempt from cost share payments. •Fall Prevention • To obtain AADL funding, you must be •Health Benefit Plans assessed by an approved healthcare •Health Service Organizations professional. They determine what •Home Health Care Agencies equipment and supplies you can •Podiatry and Foot Care get through the AADL program. If you are eligible, they will give you an authorization for products from AADL’s product list. • To find an approved healthcare ALBERTA AIDS TO DAILY professional, you can contact your LIVING (AADL) local health care centre or hospital, or call HealthLink at 811. Let them know AISH Health Benefits what kind of equipment or supplies Community and Social Services you are looking for, and ask them to 500-12323 Stony Plain Rd. NW T5N 4B4 help you find an AADL Authorizer or Phone: 780.415.6300 Specialty Supplier. TTY: 780.427.1570 www.alberta.ca/aish.aspx • AISH Health Benefits may assist eligible AISH clients with their essential
72 HEALTH & WELLBEING Community Aids for Independent HOME HEALTH CARE & Living (CAIL) MEDICAL EQUIPMENT Room 2Y03 Edmonton General Hospital 11111 Jasper Ave. NW T5K 0L4 SUPPLIERS Phone: 780.496.1300 Referrals Hours of Operation: Mon-Fri 8am-4:15pm Alberta Medical Supplies • CAIL is a program within the Allied 6570-28 Ave. NW AB T6L 6N3 Phone: 780.761.1216 Health Community (Edmonton Zone) Fax: 780.705.1217 portfolio that assists individuals Email: [email protected] who have chronic illnesses or disability, www.albertamedicalsupplies.com or who are terminally ill, to obtain • Since opening in 2015, AMS has been a medical equipment and/or supplies. trusted source of medical supplies in The primary funding source accessed is Alberta. Alberta Aids to Daily Living (AADL). • All staff are certified fitters for • A Registered Nurse or Occupational Compression stockings and Orthopedic Therapist will assess clients in their Braces (Knee, Ankle, Elbow and Wrist homes or in one of the site offices. Braces). Appointments are booked in advance. • Certified vendor for AADL products such as bathroom mobility and safety equipment, walkers, transfer aids, Navigate Your Health ostomy and incontinence supplies. 202-10526 Jasper Avenue NW • Free installation and delivery. Edmonton AB, T5J 1Z7 • Experience the BEST service in Edmonton, come and visit us today! Phone: 780.224.0467 Email: [email protected] www.navigateyourhealth.ca Amramp Alberta Phone: 800.649.5215 or 780.666.2606 Hours of Operation: by appointment Email: [email protected] • Support for patients and caregivers: www.amramp.com in-person appointment support and Hours of Operation: Mon-Fri 8:30am-4:30pm more, to help you navigate • Affordable Wheelchair Ramps communication and health • Quick Delivery - Installed In Days information. • RENT or Buy - FREE Home Evaluation • Prevent communication gaps. • Non-skid mesh surface drains moisture Avoid information overload and and snow confusion. Be heard. Get help • Porch Lifts keeping loved-ones informed. Get • Stair Lifts help connecting to resources. It’s about everyone’s peace-of-mind and well-being. • Insured and bonded. Home visits available upon request.
73 HEALTH & WELLBEING Congdon’s Aids To Daily Living First Choice Orthotics Ltd. 17508 Stony Plain Rd NW T5S 1A1 10550 Mayfield Rd Phone: 780.807.2773 Phone: 780.483.1762 Email: [email protected] Email: [email protected] Hours of Operation: Monday-Friday www.congdons.ca 9:30am-6pm Hours of Operation: Saturday 11am-5pm, Sunday Closed Monday-Friday 8:30am-5pm We are dedicated to helping the seniors Home Health product supplier since 1970 community in Edmonton. Many of the • Specializing in Ostomy, Incontinence, products we provide are funded by and Wound Care. the Seniors Needs Assistance for Seniors • Wide range of products from liftchairs, (SNAS) program. manual wheelchairs, scooters, Items include: power chairs, compression stockings, • Orthotics homecare beds, bathroom and • Lift Chairs bedroom safety, walking aids, and • Mattresses independent living aids. • Personal Emergency Response Devices • An assortment of Accessibility products As part of our dedication and service, including porch lifts, stair lifts, and ceiling we will gladly assist with the SNAS tracks. application paperwork. Call Today! Eco Medical Equipment 18303 107 Ave T5S 1K4 Healthcare Solutions Phone: 780.483.6232 South store: 5920 Gateway Blvd T6H 2H6 Email: [email protected] Phone: 780.434.3131 Now serving Red Deer, Grande Prairie North store: 9499 137 Ave T5E 5R8 and Calgary Phone: 780.406.3500 www.ecomedical.ca Toll Free: 1.800.565.0333 Hours of Operation: Mon-Fri 8am-5pm Shop Online at • Since 1978 Eco Medical has been www.healthcaresolutions.ca the leader in providing Edmonton • Healthcare Solutions is one of the & surrounding area with the most leading Healthcare Product providers updated medical assistive equipment and service. in Alberta. • We have a solid service staff that will • Homecare beds, Scooters, Lift Chairs, provide you with the efficient and Porch Lifts and Ramps for Easy Access, caring performance you deserve. Stair Lifts. • We provide a range of home health • Incontinence, Walkers, Ostomy care products, many home lifts and supplies, Bathroom Safety, Orthopedic/ mobility solutions. Foot care, Compression Stockings, • Wound Dressings and much more. • Fitters in store, Technicians, Installers and Rentals. We are also a vendor for, AADL, DVA, NIHB, WCB, MVAC.
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76 HEALTH & WELLBEING Attention Senior Citizens! Sage Seniors Did you know that low income seniors in Alberta may qualify for the following government funded products? Association Custom orthotics • Custom orthotics may help relieve pain or discomfort when Help us standing and walking • Our orthotics are made by using a 3D laser technology for inspire, precise measurements
Lift Chairs support, Lift chairs assist seniors to help them to stand up from their seat and connect Lift Chair Features • Electronic remote control • Seat cushion raises to help you seniors. stand up • Recliner feature with the touch Contact us about setting up a of a button • 8 Point vibration massage system monthly, pre-authorized gift of $25 • One touch heating system • Colour choices include black or This simple act can help us sustain dark brown important programing over time, and adds up to a nice tax credit for Mattress • Many choices of mattress sizes where the you at the end of the year! full amount is subsidized • Plenty of choices for upgraded models
Personal emergency Response Systems • Medical alert device that provides professional assistance at the touch of a button • Confidence, reliability, and peace of mind knowing that Become help will be there when needed a Silver Our organization focuses on customer service and we will gladly assist every client with the application and all the paperwork. Threads Please call us for more information and set your appointment up today! Donor.
Hours of operation: Monday - Friday: 9:30 am - 6 pm 780.423.5510 Saturday: 11 am - 5 pm Sunday: Closed [email protected] 780.807.2773 www.mysage.ca 17508 Stony Plain Rd NW, Edmonton, AB 77 HEALTH & WELLBEING
Sage Seniors Association
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80 HEALTH & WELLBEING Home Health Store Inc. Homecare & Surgical 7843 106 Ave 11044 82 Ave. T6G 0T2 Phone:780.469.8499 Garneau Professional Centre Email: [email protected] Phone: 780.439.6367 www.homehealthstore.ca www.aspenhealthcare.ca Hours of Operation: Hours of Operation: Monday, Tuesday, Wednesday, Friday: Mon-Fri 8:30am-5:30pm, Sat 9am-3:30pm 8:30am-4:30pm Thursday: 8:30am-6pm Saturday: 10am-1pm (unless it’s a long weekend) • Our knowledgeable staff is here to discuss questions regarding ostomy, incontinence, mobility and wound care. • We carry bathroom equipment, walkers, hospital beds, compression stockings, wound care, ostomy supplies and catheters. We have expanded to serve you better. • We are a vendor for AADL, NIHB, DVA, WCB. Certified fitter in store. Wholesale and professional pricing available.
81 HEALTH & WELLBEING iCare Pharmacy South Location - Windermere: Unit 101 - 3514 Allan Dr. SW Phone: 780.705.8871 Email: [email protected] North Location - Killarney: 12851 97 St. Phone: 780.705.2523 Email: [email protected] icarepharmacy.ca Hours of Operation: Monday to Friday: 9am to 6pm • Premium Prescription Delivery Service. Medications from our store to your door FREE of charge. The iCare way! • Free Travel consultations and administration of Vaccines. Licensed vendor for AADL incontinence products providing discreet professional assessments. • Hassle free packaging services where medications are organized into convenient tear away blister packages. Vitamins INCLUDED with packaging.
10203 - 97 STREET EDMONTON, AB (780) 422 -1397 www. marketdrugsmedical.com
Community and compounding pharmacy Ostomy, catheters, incontinence and wound care Family owned and operated Walkers and bathroom safety equipment since 1965 Compression stockings (home visits available) Post-mastectomy breast forms and bras Exercise and physio equipment
Free delivery on orders over $50 in Edmonton, Sherwood Park and St. Albert
82 HEALTH & WELLBEING Market Drugs Medical Wellnest Alberta 10203 97 St. NW Edmonton, AB T5J 0L5 White Oaks Square, Suite 102A-12222 137 Phone: Local 780.422.1397 Ave. NW T5L 4X5 Toll Free: 1.800.282.3913 Phone: 780.702.1085 Email: [email protected] Email: [email protected] www.marketdrugsmedical.com Hours of Operation: Monday through Website: wellnestalberta.ca Friday, 8:30 am to 5:00 pm, Saturday Hours of Operation: 10:00 am to 2:00 pm Tuesday - Friday 10 am to 6 pm • We are a family owned and operated Saturday 10 am to 5 pm Pharmacy and Home Medical Sunday & Monday Closed business that has been proud to serve • Wellnest Alberta is a private company our Community for over 50 years. who focus on providing quality • We specialize in Ostomy, products to low-income senior Incontinence, Urological and Wound pensioners who qualify under the Care products as well as Bathroom Safety Equipment, Mobility Aids, Alberta Seniors and Housing Programs. Physiotherapy and Rehab products • We specialize in Recliner Lift chairs, and more! Mattresses & Foot Orthotics! • Our staff are friendly, knowledgeable, • Lift chairs can easily take you professional and truly care about your between sitting and standing health and wellbeing. positions. A new mattress will support restful sleep. Foot orthotics, which fit Tawa Pharmasave inside your shoes, can correct any 3013 66 St. NW, Edmonton AB T6K 4B2 issues with how you stand or walk. Phone: 780.758.SAVE (7283) Email: [email protected] www.tawapharmasave.ca Hours of Operation: Monday to Friday: 9am to 7pm, Saturday: 9am to 3pm, Sunday: 10am to 2pm • AADL-Approved Vendor: Compression 10203 - 97 STREET EDMONTON, AB Stockings, Catheters, Incontinence and Ostomy Supplies (780) 422 -1397 www. marketdrugsmedical.com • Walkers, Transfer Chairs, Wheelchairs, Lift Seats, Bathroom Safety Aids • Braces and Supports, Wedges, Pillows, Community and compounding pharmacy Heat Pads, Humidifiers, Air Purifiers Ostomy, catheters, incontinence and wound care Family owned and operated Walkers and bathroom safety equipment since 1965 Compression stockings (home visits available) Post-mastectomy breast forms and bras Exercise and physio equipment
Free delivery on orders over $50 in Edmonton, Sherwood Park and St. Albert
83 HEALTH & WELLBEING MEDICAL EQUIPMENT ALBERTA HEALTH SERVICES LOANS Health Link Alberta Easter Seals Alberta Phone: 811 304-10525 170 St. NW T5P 4W2 Email: [email protected] Phone: 780.429.0137 www.MyHealth.Alberta.ca Email: [email protected] • Health advice and information www.easterseals.ab.ca provided by registered nurses 24 hours Twitter: @eastersealsAB a day, 7 days a week. • Provides equipment and support • Health Link Alberta also provides services to persons with disabilities comprehensive information on and special needs, such as power services and programs offered by wheelchairs, scooters and home Alberta Health Services and will direct adaptations. you to the most appropriate hospital or • Provides residential services to adults community services or programs. with physical disabilities through Easter Seals McQueen Residence. • Provides a recreational camp in Bragg Alberta Health Services Creek Alberta through Easter Seals Seventh Street Plaza Camp Horizon. 10030 107 St. NW T5J 3E4 Phone: 780.342.2000 Toll Free: 1.888.342.2471 Health Equipment Loan Program Email: [email protected] (HELP) www.albertahealthservices.ca Canadian Red Cross 2B01-11111 Jasper Ave. NW T5K 0L4 Communicable Disease Control Phone: 780.342.8588 Phone: 780.342.0220 www.redcross.ca www.albertahealthservices.ca • A referral from a health care professional is required. • The Canadian Red Cross Short Term Environmental Public Health Phone: 780.735.1800 Health Equipment Loan Program allows Email: EdmontonZone. people to return home from hospital EnvironmentalHealth@ earlier and gives independence and albertahealthservices.ca dignity to those in palliative care. www.albertahealthservices.ca Individuals can receive aids such as wheelchairs, walkers, bath seats, benches, commodes and toilet seats, Population, Public, and Aboriginal crutches and canes, bed handles and Health other durable medical equipment. 14310 111 Ave. NW T5M 3Z7 Phone: 780.342.0120 Email: [email protected] www.albertahealthservices.ca
84 HEALTH & WELLBEING CONTINUING CARE-HOME CARE DAY PROGRAMS Phone: 780.496.1300 For further information or to make a Email: continuingcare@ referral, Phone: 780.496.1300 albertahealthservices.ca www.albertahealthservices.ca www.albertahealthservices.ca • Provide a variety of health, • Can consist of long term care, short rehabilitation, social and related term care or palliative care. support services for older adults in a • Includes Home Care Clinics which structured setting during the day. • Individuals who participate in adult serve clients who are mobile. day support programs attend on a • Professional services and personal planned basis during specified hours. care are provided, based on assessed • Adult day support programs help need, to clients living in their own clients remain in their communities and homes in the community. Professional allow families and other caregivers to services provided by Alberta Health continue caring for them at home. Services staff include: Nursing, Physiotherapy, Occupational Allen Gray Day Program Therapy, Social Work. 5005 28 Ave. CapitalCare Kipnes Centre for Patient Concerns & Feedback Veterans Day Program Phone: 1.855.550.2555 4470 McCrae Ave. NW Email: [email protected] Phone: 780.442.5722 https://www.albertahealthservices. Email: [email protected] ca/273.asp www.capitalcare.net • Patients, family members and the public may express complaints about CapitalCare Strathcona Day Program the health services they receive 12 Brower Rd. Sherwood Park AB through Alberta Health Services (AHS) Phone: 780.417.4347 • Patient Concerns also receives Email: [email protected] suggestions and compliments, and www.capitalcare.net acts as a resource for both patients Covenant Health: and AHS staff and practitioners giving Community Geriatric Psychiatry the Patients Concerns Process. Suite #412 - Westmount Shopping Centre • When possible, speak to your care 13310 111 Ave. team first about any concerns or Edmonton, AB T5M 3L7 questions, or ask a supervisor or Phone: 780.342.9100 manager for help. See complete listing in HEALTH & • A complete range of hospital and WELLBEING – Mental Health community-based health services is Devon Day Program provided. 101 Erie St. S, Devon, AB ElderCare Connections Day Program 10310 56 St. T6A 2J2 Phone: 780.434.4747
85 HEALTH & WELLBEING ElderCare Daybreak Day Program Rutherford Wellness Day Program 9629 176 St. NW T5T 6B3 949 Rutherford Rd Phone: 780.434.4747 St. Joseph’s Nursing/Rehab Day Program ElderCare Edmonton Office 10707 29 Ave. NW 201-17203 99 Ave. NW T5T 6S5 Phone: 780.434.4747 Sherwood Park Wellness Day Program Email: [email protected] 314 52323 RR3, Sherwood Park
ElderCare Vitality Day Program Southside Seniors Day Program, 11113 113 St. NW T5G 2V1 Ermineskin (Covenant Health) Phone: 780.434.4747 3030 106 St. T5J 3M5 Phone: 780.342.1400 Evansburg Adult Day Support Program 4930 50 Ave., Evansburg, AB St. Michael’s Adult Day Support Fort Saskatchewan Wellness Day Program Program 10409 100 Ave., Fort Saskatchewan, AB 7404 139 Ave. NW T5C 3H7 Phone: 780.472.4509 Leduc Wellness Day Program www.smhg.ca 5503 Black Gold Drive, Leduc, AB Hours of Operation: Tues-Fri 10am-4pm • St. Michael’s Adult Day Support Programs are designed to offer clients Morinville Wellness Day Program a variety of health services and 9523 100 St., Morinville, AB structured social and recreational activities in a group setting. Hospice Day Program Two types of programs are offered: Pilgrims Hospice Society Interim Address: • Social Program - provides social 104-15023 123 Ave interaction and/or respite care. Edmonton, AB T5V 1J7 • Medical Rehabilitation Support Phone: 780.413.9801 ext 103 Program - for adults with Email [email protected] cognitive/social/physical limitations. www.pilgrimshospice.com
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Stony Plain Wellness Day Program CapitalCare CHOICE Norwood 4405 South Park Drive, Stony Plain, AB 10404 111 Ave. NW T5G 3A2 Phone: 780.944.8662 Sturgeon Dementia Day Program Email: [email protected] 201 Boudreau Rd., St. Albert, AB www.capitalcare.net
Sturgeon Nursing/Rehabilitation Day Good Samaritan Dr. Gerald Zetter Care Program Centre CHOICE 201 Boudreau Rd., St. Albert, AB 9649 71 Ave. NW T6E 5J2 Phone: 780.431.3901
CHOICE Good Samaritan Place CHOICE 8425 83 St. NW T6C 2Z2 CHOICE (Comprehensive Home Phone: 780.413.3500 Option for Integrated Care of the Elderly) SUPPORTIVE LIVING Phone: 780.496.1300 See page 212 under Housing www.albertahealthservices.ca • Program includes Day Centre where staff provide rehab, medical, nursing, FACILITY LIVING See page 262 under Housing pharmacy and social supports. Other services include short term care beds for medical treatment, REHABILITATION planned respite and personal care through home care agencies. Allied Health – Edmonton Zone • Developed in partnership with Phone: 780.735.3342 Good Samaritan Society, CapitalCare www.albertahealthservices.ca and Alberta Health Services. Provides health promotion activities, self • Assessment and admission provided management education for chronic through Community Care diseases and rehabilitation services Access at 780.496.1300. including audiology, occupational therapy, physiotherapy, recreation CapitalCare CHOICE Dickinsfield therapy, respiratory therapy, and speech 14225 94 St. NW T5E 6C6 language pathology services. A range of Phone: 780.371.6642 programs and services are offered in a Email: [email protected] variety of community settings including www.capitalcare.net homes.
CapitalCare CHOICE Mental Health Community Rehabilitation 14504 118 St. NW T5X 1T3 Phone: 780.944.8668 Interdisciplinary Service Email: [email protected] Phone: 780.735.2413 www.albertahealthservices.ca www.capitalcare.net Through its assessment and intervention services, Community Rehabilitation 87 HEALTH & WELLBEING Interdisciplinary Service (CRIS) serves assessment or rehabilitation under the adults living at home, who have a supervision of licensed physical condition that is functionally debilitating therapists. and will respond to rehabilitation or self • Physician referrals are not required. management support. Most clients • General Services: Musculoskeletal served will have complex rehabilitation Rehabilitation, Vestibular/ needs requiring an interdisciplinary Dizziness Rehabilitation, Chronic intervention. This may include clients with: Pain Management, Neurological • neurological conditions Rehabilitation and Older Adult Health & • complicated arthritis Wellness. • frail elderly • amputees MENTAL HEALTH • complicated multiple fractures Assessment and treatment for those with • other orthopaedic concerns mental health concerns are available Although the focus is on interdisciplinary through Mental Health Services. A broad service, the OT and SLP will see clients range of services for people of all ages is who require only their service. offered throughout the Region. See also Counselling on Page 95. Glenrose Rehabilitation Hospital 10230 111 Ave. NW T5G 0B7 Alberta Health Services - Phone: 780.735.7999 Addiction & Mental Health Access There is a variety of rehabilitation 24/7 services available. If you require 10959-102 St. Edmonton, Alberta this type of service, discuss your Phone: 780.424.2424 circumstances and concerns with your Website: https://www. healthcare provider or a registered albertahealthservices.ca/amh/ nurse at HEALTHlink by dialing 811 or Page14063.aspx#details-panel14066 (TTY:) 780.496.8822 Hours of Operation: 24/7 • Provides a single point of access to University of Alberta Corbett Hall adult addiction and mental health Student Physical Therapy Clinic community based programs. Access Faculty of Rehabilitation Medicine 24/7 provides a range of urgent University of Alberta and non-urgent addiction and 8205 114 St. NW mental health services including 1-26 Corbett Hall T6G 2G4 service navigation, screening, Phone: 780.248.2070 assessment, referral, consultation, crisis Email: [email protected] intervention, outreach and short term www.ualberta.ca/physical-therapy/ stabilization. corbett-hall-student-physical-therapy- clinic Hours of Operation: Canadian Mental Health Association Mon-Fri 9am-12pm, 1pm-4pm – Edmonton Region • The Clinic is a non-profit clinic operated Phone: 780.414.6300 within the Department of Physical See HEALTH & WELLBEING – Health Therapy. Physical therapy students Service Organizations for complete listing. take primary responsibility for providing
88 HEALTH & WELLBEING Community Urgent Services and Hours of Operation: 24/7 Stabilization Team • Dementia Advice through Health Link is Phone: 780.342.7777 now available province wide! www.albertahealthservices.ca • All Albertans living with dementia or • Provides 24-hour assessment, caring for a loved one with dementia consultation, intervention and are invited to access dementia-related stabilization services to adults advice 24/7 by calling Health Link at experiencing a mental health crisis. 811. • Staffed by professionals and is available to individuals, family Psychiatric Treatment Clinic members, concerned others and Main Floor, University of Alberta Hospital community organizations dealing with Room 1E1.01, Walter McKenzie Centre an emotional or psychiatric crisis. 8440 112 St. NW T6G 2B7 Phone: 780.407.6501 Covenant Health: www.albertahealthservices.ca Services for persons up to age 65. Community Geriatric Psychiatry See also Counselling on Page 95. Suite 412 - Westmount Shopping Centre 13310 111 Avenue Edmonton, AB T5M 3L7 PALLIATIVE CARE Phone: 780.342.9100 for intake or inquiries Phone: 780.496.1300 Hours: Mon-Fri 8am-4:15pm www.palliative.org • Provides assessment, treatment, and Palliative Care aims to relieve suffering follow-up for seniors (age 65+) with and improve the quality of living and mental, emotional, behavioural or concurrent addiction problems. dying for a person living with a • Offers support and monitoring through life-threatening illness. The goal of community based day programs Palliative Care is to provide comfort and at Westmount Shopping Centre or support to patients and their families. In Ermineskin Mall. the Edmonton Area, Palliative Care is • Accepts self-referrals, or referrals provided in the home, in a hospice, from families, physicians and other in hospital or in a tertiary unit. community agencies with the person’s knowledge. CapitalCare Norwood Palliative • Promotes a positive knowledgeable Hospice attitude among the senior population 10410 111 Ave. NW T5G 3A2 towards mental health issues, through Phone: 780.496.3251 educational services. Email: [email protected] www.capitalcare.net Dementia Advice via Health Link, Alberta Health Services Phone: 811 Simply dial 8-1-1 Email: [email protected] www.MyHealth.Alberta.ca
89 HEALTH & WELLBEING HOSPITALS Grey Nuns Community Hospital (member of Covenant Health) Patient Concerns & Feedback 1100 Youville Drive West T6L 5X8 Phone: 1.855.550.2555 Phone: 780.735.7000 Email: [email protected] www.albertahealthservices.ca/about/ Leduc Community Hospital patientfeedback.aspx 4210 48 St. Leduc AB T9E 5Z3 • Patients, family members and the Phone: 780.986.7711 public may express complaints about Misericordia Community Hospital the health services they receive (member of Covenant Health) through Alberta Health Services (AHS) 16940 87 Ave. NW T5R 4H5 • Patient Concerns also receives Phone: 780.735.2000 suggestions, and compliments and acts as a resource for both patients Northeast Community Health Centre and AHS staff and practitioners giving 14007 50 St. NW T5A 5E4 the Patients Concerns Process. Phone: 780.342.4000 • When possible, speak to your care team first about any concerns or Royal Alexandra Hospital questions, or ask a supervisor or 10240 Kingsway Ave. NW T5H 3V9 manager for help. Phone: 780.735.4111 • A complete range of hospital and community-based health services is Strathcona Community Hospital provided. 9000 Emerald Drive, Sherwood Park, AB T8H 0J3 Phone: 780.449.5380 Covenant Health: Villa Caritas Geriatric Psychiatry Sturgeon Community Hospital 16515 88 Ave T5R 0A4 201 Boudreau Rd, St. Albert, AB T8N 6C4 Phone: 780.342.6500 Phone: 780.418.8200
Devon General Hospital University of Alberta Hospital 101 Erie St. South, Devon AB T9G 1A6 8440 112 St. NW T6G 2B7 Phone: 780.987.8200 Phone: 780.407.8822
Fort Saskatchewan Community Hospital WestView Health Centre 9401 86 Ave., Fort Saskatchewan AB T8L 0C6 4405 South Park Drive, Phone: 780.998.2256 Stony Plain AB T7Z 2M7 Phone: 780.968.3600 Edmonton General Continuing Care Centre 11111 Jasper Ave T5K 0L4 Phone: 780.482.8111
90 HEALTH & WELLBEING SPECIALIZED HOSPITALS Primary Care Network www.albertafindadoctor.ca Alberta Hospital Edmonton Questions: albertafindadoctor.ca/pages/ (Specialized Mental Health Facility) contact-us 17480 Fort Rd. NW T5J 2J7 • Find a PCN family doctor near you: Phone: 780.342.5555 Primary Care Networks are committed to helping Albertans find a family Cross Cancer Institute doctor who is accepting new 11560 University Ave. NW T6G 1Z2 patients. Phone: 780.432.8771(Switchboard) • In a Primary Care Network, a group Glenrose Rehabilitation Hospital of family doctors works with Alberta 10230 111 Ave. NW T5G 0B7 Health Services and other health Phone: 780.735.7999 professionals to coordinate the See HEALTH & WELLBEING - Rehabilitation delivery of primary health services for their patients. Visit albertafindadoctor. for further information. ca/pcn for more information about Kaye Edmonton Clinic Primary Care Networks in Alberta. (Outpatient Service Only) 11400 University Ave. T6G 1Z1 MEDICAL CLINICS 780.407.5000 Lois Hole Hospital for Women Good Samaritan Seniors’ Clinic 8861 75 St. NW T6C 4G8 10240 Kingsway Ave. NW T5H 3V9 Phone: 780.440.8274 780.735.4111 www.gss.org/locations/seniors-clinic/ Mazankowski Alberta Heart Institute Hours of Operation: Mon-Fri 9am-4pm 11220 83 Ave NW T6G 2B7 (closed between 12pm-1pm) Phone: 780.407.8407 • Primary health care clinic which sees seniors with complex health problems Stollery Children’s Hospital for Primary Care and Consults. 8440 112 St. NW T6G 2B7 • Our team includes physicians with Phone: 780.407.8822 training and an interest in caring for seniors; nurses with advanced training in geriatrics; a social worker, medical FIND A DOCTOR records technician and receptionist. Edmonton/area phone: 780.423.4764 • The goal of the clinic is to help seniors Toll Free: 1.800.561.3899 remain as independent as they can Email: [email protected] and be within their community by www.cpsa.ca providing primary health care and To find an Alberta family physician partnering with other community accepting patients, or to find out agencies. more about any doctor practising in Alberta, go to the College of Physicians Sage Seniors Association & Surgeons of Alberta website listed 15 Sir Winston Churchill Square NW T5J 2E5 above. You can also contact CPSA if you Health Services at Sage have any concerns about the care you Phone: 780.423.5510 receive from your physician. See Health Services Organizations For Full Listing.
91 HEALTH & WELLBEING St. Michael’s Family Health Centre East Edmonton Health Centre 13930 74 St. NW T5C 3M7 7910 112 Ave. NW T5B 0C2 Phone: 780.457.1600 Phone: 780.342.4700 www.smhg.ca Hours of Operation: Mon, Wed, Fri 9am-4pm; Kaye Edmonton Clinic Tues, Thurs 9am-8pm (Outpatient Service Only) • Family medicine physicians provide 11400 University Ave. NW T6G 1Z1 medical care and treatment for all 780.407.5000 ages, from babies to the elderly. • Walk in patients accepted. Northeast Community Health Centre • Plenty of free parking on site. 14007 50 St. NW T5A 5E4 See Health Services Organizations on Phone: 780.342.4000 Page 101. PUBLIC HEALTH CENTRES AFTER HOURS CARE Services such as immunization and communicable disease follow-up are Health Link Alberta available at all Public Health Centres. • Health Link Alberta also provides www.albertahealthservices.ca comprehensive information on services offered by Alberta Health Bonnie Doon Public Health Centre Services (Edmonton Zone) and can 8314 88 Ave. NW T6C 1L1 direct you to the most appropriate Phone: 780.342.1520 hospital or community services and programs. East Edmonton Health Centre 7910 112 Ave. NW T5B 0C2 Community Care Access Phone: 780.342.4700 Phone: 780.496.1300 • Integrated system of health and Mill Woods Public Health Centre personal support services based on 7525 38 Ave. NW T6K 3X9 assessed need. Phone: 780.342.1660 • Delivered through Home Living, Facility Living and Supportive Living. Northeast Community Health Centre • Telephone screening, needs 14007 50 St. NW T5A 5E4 assessment and triage for all programs Phone: 780.342.4020 offered within Community Care Services. • First point of contact for all Northgate Health Centre programs within Community 2020 Northgate Centre Care Services is Community Care 9499 137 Ave. NW T5E 5R8 Access. Phone: 780.496.1300 Phone: 780.342.2800 24 hrs/day, 7 days/week Rutherford Health Centre 2nd Floor 11153 Ellerslie Rd. SW T6W 0E9 Phone: 780.342.6800
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Twin Brooks Public Health Centre Morinville Health Centre George P Nicholson School 10008 107 St., Morinville, AB T8R 1L3 201-1110 113 St. NW T6J 7J4 Phone: 780.342.2600 Phone: 780.342.1560 St. Albert Public Health Centre West Jasper Place Public Health Centre 23 Sir Winston Churchill Ave. 9720 182 St. NW T5T 3T9 St. Albert, AB T8N 2S7 Phone: 780.342.1234 Phone: 780.459.6671
Woodcroft Public Health Centre Sherwood Park - Strathcona County Room 448, Westmount Shopping Centre Health Centre 111 Avenue and Groat Road NW T5M 3L7 2 Brower Drive, Phone: 780.342.1600 Sherwood Park, AB T8H 1V4 Phone: 780.342.4600 WALK-IN CLINICS Spruce Grove Health Centre Please check the phone book 505 Queen St. or internet for additional locations Spruce Grove, AB T7X 2V2 Phone: 780.342.1301 PUBLIC HEALTH CENTRES Stony Plain - WestView Health Centre SURROUNDING COMMUNITIES 4405 South Park Drive Beaumont Health Centre Stony Plain, AB T7Z 2M7 4918 50 Ave. Beaumont, AB T4X 1J9 Phone: 780.968.3700 Phone: 780.929.4822 Thorsby Health Centre Devon Public Health Centre 4825 Hankin Street (Mail to: Box 314) 101 Erie Street South, Devon, AB T9G 1A6 Thorsby, AB T0C 2P0 Phone: 780.342.7069 Phone: 780.789.4800
Evansburg Health Centre 5225 50 St. Evansburg, AB T0E 0T0 CAREGIVER SUPPORT Phone: 780.727.2288 Caregivers Alberta Fort Saskatchewan Public Health Centre #17 12122 – 68 St. Room IT-007, 9401 86 Ave. Edmonton, Alberta T5B 1R1 Fort Saskatchewan, AB T8L 0C6 Phone: 780.453.5088 Phone: 780.342.2366 Email: [email protected] www.caregiversalberta.ca Gibbons Health Centre Caregivers Alberta (formerly Alberta 4720 50 Ave. Gibbons, AB T0A 1N0 Caregivers Association) helps caregivers Phone: 780.342.2660 maintain their well-being while providing care. “Caregivers” assist a family member Leduc Health Centre or friend with challenges resulting from 4219 50 St. Leduc, AB T9E 8C9 illness, disability or aging. We promote Phone: 780.980.4644 their well-being by: • Providing group and one-on-one 93 HEALTH & WELLBEING supports that help caregivers connect of each month - no group July/Aug with others, navigate the system and • Provides support to people caring for look after themselves while providing a loved one. care. • Join us to share your experiences • Increasing communities’ capacity and learn from one another in a to support caregivers by educating supportive environment. professionals, promoting networking and referrals, and sharing the programs we develop. Family Caregiver Wellness • Advocating for policy changes that Initiative will make a difference in caregivers’ Presented by NorQuest College lives. 10215 108 St. Edmonton, AB T5J 1L6 Phone: 1.866.534.6480 Caregiver Support Group Email: [email protected] Fort Saskatchewan Family and www.norquest.ca/family-caregiver Community Support Services • Caring for a loved one? 10102 100 Ave., Pioneer House • Learn skills to feel confident and Fort Saskatchewan AB T8L 1Y6 empowered as a family caregiver Phone: 780.992.6623 • Workshops and online tutorials now www.fortsask.ca available. Register today! • Meets at 1pm on the 3rd Tuesday Hospice Home Visiting Program Pilgrims Hospice Society Interim Address: 104-15023 123 Ave Edmonton, AB T5V 1J7 Phone: 780.413.9801 ext 103 Email: [email protected] www.pilgrimshospice.com Hours of Operation: Mon-Fri 8:30am-4:30pm • Pilgrims Hospice Society provides support to those experiencing a CARING severe life-limiting illness, as well as for a loved one? respite for their caregivers. We also provide support for individuals and families grieving the death of a loved Learn skills to feel confident and empowered one. as a family caregiver. • Respite support is offered on site Workshops and online tutorials now available. through the Hospice Day Program, Register today and through the Hospice Home norquest.ca/family-caregiver Visiting Program which connects clients living with a progressive Continuing Education & Custom Training life-limiting illness with specially trained volunteers who provide 94 HEALTH & WELLBEING companionship and support in the home (including hospital, extended COUNSELLING care and hospice locations). • Referral and program information can Addiction Services Edmonton be found at www.pilgrimshospice. Alberta Health Services com or by calling Bonnie Ross at 2nd Floor 10010 102A Ave. NW T5J 3G2 780.413.9801 ext 103. Phone: 780.427.2736 www.albertahealthservices.ca ElderCare Edmonton Hours of Operation: Drop-in hours 17203 99 Ave. NW T5T 6S5 available Mon-Fri. Call for hours Contact: Sandra Stemmer, Executive • Information, supports and services, Director individual and group counselling, Phone: 780.434.4747 assessment, as well as a 3-week Email: [email protected] out-patient day program available to www.eldercareedmonton.ca seniors and family members to address • ElderCare Edmonton has served substance abuse concerns relating to seniors and their caregivers for 40 alcohol, drugs and gambling. years. • We offer a full array of services, including day respite through three Grief Support Services recreational day support programs for Pilgrims Hospice Society seniors in the community. Interim Address: • Our Caregiver Support Program 104-15023 123 Ave provides no cost support to family Edmonton, AB T5V 1J7 caregivers. This includes referrals, Phone: 780.413.9801 ext 102 information, advocacy and help Email: [email protected] navigating the health system. www.pilgrimshospice.com • We offer one weekly Caregiver Hours of Operation: Please check Support Group on the west end Website Calendar for dates and times located at 17203 99 Ave. NW • As we grieve, it is helpful to connect with others for support, to process the Suicide Grief Support Services feelings of grief and loss, and explore Canadian Mental Health Association - the tools available to us as we cope, Edmonton Region reconcile, and begin to heal. Suicide Caregiver Support Services: • Individual counselling is available for Phone: 780.414.6300 those who desire one-on-one support Provides support for those who are to explore their grief journey, including concerned about someone who is anticipatory grief related to end of life suicidal. concerns. Suicide Bereavement Support Services: • A bi-weekly Drop-in Grief Support See ESTATE PLANNING – Bereavement Group and 10-week closed Adult Support Grief Support Groups are offered.
95 HEALTH & WELLBEING Catholic Social Services GROUPS - Cultural Organizations with Mercy Counselling Seniors' Programming Phone: 780.391.3233 Email: [email protected] Momentum Walk-In Counselling www.cssalberta.ca Suite 706, 5241 Calgary Trail • Individual, couple, and family Phone: 780.757.0900 counselling and assessment for people Email: [email protected] of all faiths and cultures. Affordable. www.momentumcounselling.org Hours of Operation: Mon-Wed 10am- Confidential. Counselling in several 7pm, languages is available. Thurs 10am-5pm, Fri 10am-2pm • An affordable walk-in counselling Drop-In Single Session Counselling agency, Momentum Walk-In Phone: 211 Counselling specializes in providing Email: [email protected] Solution Focused, Single Session www.dropinyeg.ca Therapy to clients who are in crisis or Contact for hours and locations do not know where else to go. • Free individual, couple, and family • Our staff is a group of caring Mental Health Professionals, volunteering their therapy time and talent, to help people. They do it out of the goodness of their heart Edmonton Healing Centre for and for the betterment of society! Grief & Loss • We offer a method of treatment that 100-8702 Meadowlark Rd. NW T5R 5W5 produces real results in real time, Contact: Carolyn Tait not only relieving people of their Phone: 780.454.1194 emotional strain, but relieving some of the stress that is crippling the mental Email: [email protected] health system. www.jfse.org • Community presentations on grieving • Support groups and individual Sage Information and Support counselling. Services • Resource library. 15 Sir Winston Churchill Square NW T5J 2E5 • Flexible appointment times and Northwest corner of 100 St. and 102A Ave. adjustable fees. Assessment Phone: 587.773.1764 www.MySage.ca Jewish Family Services - Office Hours: Monday-Friday 8:30am-4pm Provides one-on-one assessment and Integrity Counselling connection to resources, including 100-8702 Meadowlark Rd. NW T5R 5W5 assistance with filling out forms. Also Phone: 780.454.1194 provides ongoing support, outreach, Email: [email protected] system navigation, and case www.jfse.org management for seniors. Home and • Counselling for individuals, couples or community visits may be arranged when families. appropriate. • Flexible appointment times and Walk-ins are welcome from 9 am to adjustable fees. 2 pm (with the last walk-in seen at 2 See also SENIOR CENTRES, CLUBS & pm). Please be aware that you may
96 HEALTH & WELLBEING have to wait or you may have to return Understanding Emotions: another day to be seen, depending on the volume of people that have come Mondays 3 to 4:30pm in for assistance on that day. To serve Men’s Group: Tuesday 6:30 to 8pm you more efficiently, appointments are Communication: recommended. Please call the number Tools Wednesday 6:30 to 8pm above to schedule an appointment. Women’s Group: Thursdays 6:30 to 8pm Drop-In Counselling at Sage Next Steps for Support: Wednesday: 10am – 3pm Friday 3 to 4:30pm *Last appointment 2pm See HELP AT HOME – Home Services, • Single-session counselling available on HELP AT HOME – Outreach a walk-in basis. for additional listings.
Sexual Assault Centre of Suicide Grief Support Services Edmonton (SACE) Canadian Mental Health Association - 24 hours Support and Information Line: Edmonton Region 780.423.4121 See SENIORS' INFORMATION SERVICES – Office Line: 780.423.4102 Seniors' Services Organizations • Counselling for adults, teens and Suicide Bereavement Support Services: children (age three and up) of all See ESTATE PLANNING – Bereavement genders who have experienced Support sexual abuse/assault and Suicide Caregiver Support Services: • No fees charged to clients See HEALTH & WELLBEING – Caregiver www.sace.ab.ca. Support See EMERGENCY – Emergency Numbers for complete listing. YWCA of Edmonton 400-10080 Jasper Ave. NW T5J 1V9 Phone: 780.423.9922, Ext. 222 Strathcona County Family and Email: [email protected] Community Services www.ywcaofedmonton.org Office: 200-501 Festival Avenue, AB • Individual counselling Mail: 2001 Sherwood Drive sessions, and psychoeducational Sherwood Park AB T8A 3W7 support groups available. Phone: 780.464.4044 Email: The Family Centre [email protected] #20, 9912 106 Street Edmonton www.strathcona.ca/fcs Phone: 780.423.2831 • Counselling: A team of professionals Email: [email protected] and graduate students offer walk-in, www.the-family-centre.com pay what you can afford, counselling • Just drop in for counselling – no sessions Monday and Friday: 8:30 am to appointments or referrals are needed 4:30 pm Tuesday, Wednesday, • Your first session is free of charge and Thursday: 8:30 am to 8:00 pm. subsidies are available for follow-up • Counselling Groups: We offer a variety sessions of free, professionally facilitated • If you are faced with a problem that groups. you don’t know how to solve, our 97 HEALTH & WELLBEING mental health therapists can help you hygiene care (cleaning), fluoride understand your situation better and application, nutritional analysis, figure out ways to move successfully sealants, oral health care instruction, through it fillings and gum treatments, dentures, root canals and crowns, oral surgery, replacement of missing teeth. DENTAL SERVICES FALL PREVENTION Dental and Optical Assistance for Seniors Centre for Active Living Phone: 780.644.9992 or 1.877.644.9992 2-131 University Hall, University of Alberta T6G 2H9 See HEALTH & WELLBEING – Health Benefit Phone: 780.492.4863 Plans for complete listing. Email: [email protected] www.centre4activeliving.ca Glenrose Dental Clinic Hours of Operation: Glenrose Rehabilitation Hospital Mon-Fri 8:30am-4:30pm Room 22, GlenEast Bldg • Provides research and education for 10230 111 Ave. NW T5G 0B7 the promotion of physical activity. Phone: 780.735.8810 • Promoting active living by bridging www.ahs.ca/grh research, practice and decision- Hours of Operation: 8am-4pm making. • Clinic specializes in Dental care for the elderly and disabled. Family and Finding Balance friends are welcome also. Injury Prevention Centre • The treatments rooms are equipped Phone: 780.492.6019 with ceiling mounted lifts. • Finding Balance is a provincial seniors’ • Large treatment rooms to falls prevention program that provides accommodate patients with older adults and practitioners with caregivers/family present. the latest information and resources to help seniors live an active and University of Alberta independent lifestyle. School of Dentistry • Finding Balance Campaign: Kaye Edmonton Clinic, 8th Floor November is Falls Prevention Month 11400 University Avenue across Alberta. Every year, the Corner of University Avenue (82 Ave.)and Finding Balance campaign creates 114 Street resources and hosts activities and To book an appointment, phone: events to promote the importance 780.407.5550 of encouraging seniors to challenge www.dentistry.ualberta.ca their balance, build strength, and be • We are a teaching clinic, and patient active to prevent falls. care is delivered in an educational • For resources and to get involved visit setting. Treatment is provided in all www.findingbalancealberta.ca areas of dental care with faculty supervision at all times. • Services we provide are: dental
98 HEALTH & WELLBEING Public Health Agency of Canada Email: [email protected] Toll-Free Phone: 1.866.225.0709 Website: www.alberta.ca/ahcip.aspx TTY: 1.800.267.1245 Alberta Health Care Insurance Plan www.publichealth.gc.ca/seniors coverage includes: • Information on falls prevention. • Insured hospital and physician services See SENIORS’ INFORMATION SERVICES – according to an approved benefit Consumer Resources for complete listing. schedule. • Specific dental, oral and maxillofacial surgical procedures performed by HEALTH BENEFIT PLANS an oral surgeon according to an approved benefit schedule (does not cover other dental services such as Alberta Blue Cross office visits, x-rays, splints, dentures, 10009 108 St. NW T5J 3C5 etc.). Customer Services: 780.498.8000 • Some foot care services provided Toll Free: 1.800.661.6995 by a podiatrist: benefits are limited www.ab.bluecross.ca for each service and the maximum Hours: Mon-Fri Mon to Fri 8:30 am to 5pm payable per benefit year* is $250. • Not-for-profit providing • An operator’s license medical supplementary health coverage. examination for people 74.5 years+. • Administers Coverage for Seniors on • Comprehensive eye examinations in behalf of Alberta Health. province once per benefit year for • Sells Blue Assured coverage which persons 65+. complements government programs • For details on community (includes dental, vision care, preferred physiotherapy services in province, hospital accommodation, accidental please contact Alberta Health death benefit) and offers guaranteed Services through Health Link by dialing acceptance. 811. *The Alberta Health Care Insurance Plan Alberta Health Care Insurance Plan benefit year for podiatry and optometric Alberta Health benefits is from July 1 of one year to June PO Box 1360, Stn Main T5J 2N3 30 of the following year. Phone: 780.427.1432 Toll Free outside Edmonton: dial 310.0000, then 780.427.1432
CHERISH. PRECIOUS MOMENTS. To complement your government-sponsored benefits, we have a plan that fits your needs and your budget—so you can spend time enjoying the little things.
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99 HEALTH & WELLBEING Dental and Optical Assistance for Provincial Services Seniors Seniors can get information on Alberta’s Phone: 780.644.9992 or health benefit programs by calling the Toll free1.877.644.9992 Alberta Supports Contact Centre or www.alberta.ca/seniors-financial- visiting an in-person centre in their area. assistance.aspx Please contact the Centre nearest you To qualify, you must: for hours of operation. • be 65 years of age or older. • live in Alberta for at least three months Alberta Supports Contact Centre before applying. • be a Canadian citizen, or admitted Phone: 780.644.9992 to Canada for permanent residence Toll-free outside Edmonton: (landed immigrant). 1.877.644.9992 • have an income within the program’s Email: [email protected] thresholds. The amount of dental and www.alberta.ca/alberta-supports.aspx optical coverage provided is based on your annual income. In general, Edmonton Central – City Centre Alberta single seniors with an annual income Supports Centre of $31,675 or less, and senior couples Main Floor, 10242 105 St. NW T5J 3L5 with a combined annual income of Phone: 780.427.9674 $63,350 or less, may qualify for the Dental and Optical Assistance for TTY: 780.422.0790 - Ask to speak to Alberta Seniors programs. Supports (Edmonton)
Basic Dental Edmonton North – Northgate Alberta • Includes: checkups, cleanings, Supports Centre fillings, extractions, root canals and 2050 Northgate Centre basic dentures. 9499 137 Ave. T5E 5R8 • The Dental Assistance for Seniors Phone: 780.422.9440 program provides basic dental Email: [email protected] coverage to a maximum of $5,000 Edmonton South – Mill Woods Alberta every five years. Supports Centre Basic Optical Mill Woods Town Centre • Includes: only prescription eyeglasses, 2331 66 St. NW T6K 4B5 including lenses and frames dispensed Phone: 780.644.2888 by a recognized optical provider. TTY: 780.427.9999 • The Optical Assistance for Seniors Email: [email protected] program provides assistance up to $230 towards the purchase of Edmonton West – Meadowlark Alberta prescription eyeglasses every three Supports Centre years. 120 Meadowlark Shopping Centre 15710 87 Ave. NW T5R 5W9 Phone: 780.415.8116 Email: ABSupports_ [email protected]
100 HEALTH & WELLBEING Fort Saskatchewan 2nd floor, Fort Saskatchewan Community HEALTH SERVICE Hospital 9401 86 Ave. ORGANIZATIONS Fort Saskatchewan AB T8L 0C8 Phone: 780.417.2497 Alzheimer Society of Alberta & At the Fort Saskatchewan Location Northwest Territories individuals are seen by appointment only. 306-10430 61 Ave. T6H 2J3 Appointments can be made on Tuesday, Phone: 780.488.2266 Wednesday and Thursday. Contact: Arlene Huhn Email: [email protected] Leduc Alberta Supports Centre www.alzheimer.ab.ca 50 St. Leduc Plaza Hours of Operation: Mon-Fri 8:30am-4:30 pm Suite 202, 4809 43A Ave. • Provides information and support to Leduc AB T9E 8J6 care partners and people living with Phone: 780.980.0557 Alzheimer’s and other dementias. Fax: 780.980.0036 Supportive programs include:
information sessions, telephone intake Parkland Alberta Supports Centre and referral, various support groups and 200 Westgrove Professional Building educational opportunities. 2nd Floor, 131 1st Ave. • Provides early stage support groups for Spruce Grove AB T7X 2Z8 people living with Alzheimer’s and other Phone: 780.962.8681 dementias.
Sherwood Park Alberta Supports Centre 105 Tailor Made Business Centre The Arthritis Society Toll-free Phone: 1.800.321.1433 85 Cranford Way Email: [email protected] Sherwood Park AB T8H 0H9 www.arthritis.ca Phone: 780.464.7000 • Free arthritis information and resource TTY: 780.449.0712 referrals by calling the Arthritis Information Line 1.800.321.1433 St. Albert Alberta Supports Centre • Offering FREE education programs in Provincial Building Edmonton and area including Arthritis 30 Sir Winston Churchill Ave. 101 and Chronic Pain Management. St. Albert AB T8N 3A3 Phone: 780.419.3907
The Society provides information and support to people living with dementia and their care partners.
Visit alzheimer.ab.ca #306, 10430 – 61 Avenue Edmonton, 780-488-2266
Client: Alzheimer Society Alberta and NWT Size: 3.25 x 2.1 Business Card, Grayscale Publication: Sage 101 File Date: Jun 14, 2019 HEALTH & WELLBEING Assisted Living Program Bridges Support Services Phone: 780.495.2823 52-9912 106 St. NW T5K 1C5 Email: [email protected] Phone: 780.428.6610. Indigenous Services Canada provides Email: [email protected] funding to First Nations communities to www.Bridgessupport.com provide social support services to infirm/ • For people who are Hard of Hearing, chronically ill/disabled individuals who Deaf or experiencing communication live on reserve and who need help with or language challenges. activities of daily living. • Counselling: Personal/Addiction/ https://www.canada.ca/en/indigenous- Depression/Anger Management or services-canada.html. Disability related. • Rehabilitation: Coping with hearing Boyle McCauley Health Centre loss. 10628 96 St. NW T5H 2J2 • Workshops: Disability Awareness/ Phone: 780.422.7333 Hearing Sensitivity/Healthcare Dental Clinic (direct line): 780.421.7333 Communication Program/Sound www.bmhc.net Sense Prevention and Anger Hours: Mon-Thurs 8am-8pm, Management. Fri 8am-4:30pm, Sat 9am-12:30pm Provides integrated primary health care, Canadian Blood Services health promotion, and social support 8249 114 St. NW T6G 2R8 programs for the most marginalized and Phone: 780.431.0202 vulnerable community members. The Email: [email protected] team of health care providers at BMHC www.blood.ca integrates and addresses addictions and www.facebook.com/albertablood mental health, chronic disease Blood Donor Clinic hours: management, housing, income, food, Mon-Fri 9am–1pm & 3:30pm–7:30pm; and other needs of patients in the Sat 8am–2pm delivery of primary health care services: • Manages the blood and blood Medical Clinic, Footcare Clinic, Mental products supply for hospitals Health & Addictions Counseling, throughout Northern Alberta, NWT, Tuberculosis outreach and clinic, and North East B.C. Women's Health Clinic, Community • Manages OneMatch Nursing Station, and Dental Clinic, (stem cell and marrow network). Miyowayawin Clinic – (located at • To book your blood donation Edmonton Native Healing Centre) serving appointment, call: 1.888.2.DONATE Indigenous Seniors and Families (1.888.236.6283). • Medical Clinic: Accepts only patients with complex health care needs. • Dental Clinic: Accepting new patients.
102 HEALTH & WELLBEING Canadian Cancer Society Canadian Mental Health 201-9452 51 Ave. NW T6E 5A6 Association – Edmonton Region Phone: 780.455.7181 Transition Place Email: [email protected] 300-10010 105 St. NW T5J 1C4 www.cancer.ca Phone: 780.414.6300 Office Hours: Mon-Fri 8:30am-4:30pm Email: [email protected] How we can help: www.edmonton.cmha.ca • If you, or someone you care about Hours of Operation: Mon-Fri 8:30am-4:30pm has been diagnosed with cancer, • Learn how to take care of your you’ll have many questions and mental health. Get the facts about concerns. We’re here to help. We offer mental illness. Find help for yourself or others. support and information for people • Peer support groups and social with cancer and their family, friends recreation are available. and caregivers. • Call us or visit the website above • Call 1.888.939.3333 to find out more for more information. about services in your community. CNIB Foundation AB & NWT Canadian Hard of Hearing Bold Dreams, Bright Futures Association, Edmonton Branch 11150 Jasper Ave. Edmonton, AB T5K 0C7 #10, 12122 – 68 Street Phone: 780.488.4871 Jerry Forbes Centre Email: [email protected] Edmonton, Alberta T5B 1R1 www.cnib.ca Office Hours: Monday & Wednesday Empowering Albertans who are blind (12:30 – 5:00pm) and or partially sighted to live the lives they Thursday (9:30am – 3:30pm) choose. We offer specialised programs 780.428.6622 (Voice) and services for individuals and families [email protected] looking for community supports, www.chha-ed.com including: Programs & Activities: • Peer Support A non-profit, self-help organization • Volunteer Matches providing support, activities, programs • Employment Services and advocacy for all persons with • Technology and Products hearing loss: • General Meetings, Presentations, and Social Activities (All welcome) • Speechreading & Coping Skill Classes, Beginner Conversational ASL Classes • Your Third Ear/Hearing Workshops (FREE must register in advance) • Hearing Aid Assistance Fund, Scholarships • Hospital Kits (presentation & kits provide free)
103 HEALTH & WELLBEING Compass Centre for Sexual Wellness Health Canada 703-10050 112 St. T5K 2J1 General Inquiries Phone: 780.423.3737 Email: [email protected] Email: [email protected] Phone: 613.957.2991 www.compasscentre.ca Toll free: 1.866.225.0709 Hours of Operation: 8:30am-4:30pm, www.hc-sc.gc.ca Closed 12pm-1pm for lunch • Provides sexual health education and Northern Alberta Huntington counselling services in Edmonton and Disease Resource Centre surrounding communities. Buchanan Centre • We offer a Sexy Senior presentations 11209 86 St. NW T5B 3H7 and/or workshops for seniors to explore Phone: 780.434.3229 commonly held myths, topics include Contact: Bernadette Modrovsky sexual anatomy, physiology, hormonal Email: [email protected] changes and how to keep their sex life www.huntingtonsociety.ca happy & fulfilling. • Provides support, information, • We also have our Ethnoculture education, counselling and referral for Program to provide culturally sensitive those with Huntington disease and their sexual health education. families in Northern Alberta. Services also include resource materials and in-services about HD. Deaf & Hear Alberta Alberta School for the Deaf, Upstairs, 6240 113 St., Edmonton The Lung Association – Phone/Text: 866.471.2805 Alberta and NWT Email: [email protected] 208-17420 Stony Plain Rd. NW T5S 1K6 www.deafandhearalberta.ca Mailing address: https://estore.deafandhearalberta.ca P.O. Box 4500, Station South Hours of Operation: 9am-4pm Edmonton, AB T6E 6K2 (Contact for an appointment) Phone: 780.488.6819 • We provide supports to Deaf and hard Toll Free: 1.888.566.5864 of hearing individuals. Email: [email protected] • Services include American Sign www.ab.lung.ca Language (ASL) Interpreting, • Membership privileges include access resources/referrals, and assistive to up-to-date information on lung technology for home and safety. disease. • Our Accessibility Services Department • Referral to support groups. provides support and technology that enhances everyday life. We can demonstrate items prior to purchasing to ensure the assistive device meets your needs. Please call, text or email us for an appointment.
104 HEALTH & WELLBEING PADIS Sage Seniors Association Poison and Drug Information 15 Sir Winston Churchill Square NW T5J 2E5 Service Northwest corner of 100 St. and 102A Ave. Toll-Free: 1.800.332.1414 (Alberta-wide) Health Services at Sage www.padis.ca Phone: 780.423.5510 • Free of Charge – Confidential – 24/7 Fax: 587.689.2248 • Expertise and Advice on Poisons, www.mysage.ca/at-sage/health-services Chemicals, Medications, and Herbals Hours of Operation: 8:30am-4pm • Anyone of any age can receive • Nurse Practitioners on staff to provide credible and research-based primary and urgent care 5 days a week. information delivered by qualified and Able to assess, diagnose, refer, prescribe, experienced health professionals order tests and connect with specialist/ (including pharmacists, nurses, and community resources. Medical Toxicologists) • Provision of home visits to home bound seniors. Parkinson Association of Alberta • Other clinicians available on site include 11209 86 St. NW optometrist, physiotherapy, mental Phone: 780.425.6400 health therapy, pharmacy, denturist, Email: [email protected] dental hygiene and foot care. www.parkinsonalberta.ca Hours of operation: Vision Loss Rehabilitation Alberta 11150 Jasper Ave, Edmonton, AB T5K 0C7 Mon-Fri 8:30am–4:30pm Phone: 780.488.4871 • Provides support services and Email: [email protected] programming for people with Parkinson www.visionlossrehab.ca disease, Parkinson Plus Syndromes and We provide training that enables people their care partners and families. who are blind or partially sighted to develop • Programs and services offered or restore key daily living skills, helping include: One-on-one/family supportive enhance their independence, safety and counselling, support groups, mobility. We offer programs and services education, information and resources. including: Programming includes physical, voice/ • Low vision services speech, cognitive, and social options. • Training for independent living Call our office to learn more or to • Travel and mobility instruction schedule an appointment today. • Technology and products • You can become a member for $25 per year.
105 HEALTH & WELLBEING HOME HEALTH CARE Care at Home by Exquisicare Serving all of Edmonton and surrounding AGENCIES communities. Phone: 780.707.6509 Bridge to Care Inc. www.CareAtHomebyExquisicare.com A Canadian based Not for Profit Hours of Operation: all services available 24/7 Healthcare Organization Love. Reverence. Family. Corporate office: 2-322, McLeod Ave, • A nurse-operated company, dedicated Spruce Grove, AB T7X 0J6 to providing the same level of care we Phone: 780.591.1000 would want for our own families. Toll-free: 1.800.717.5536 • Care At Home offers companion care Email: [email protected] for all daily living activities including www.bridgetocare.org home help & outings: support for your Hours of Operation: 9am-5pm loved ones to age in place as long as Our Services: possible. • Skilled Nursing Care • From basic personal care to skilled • Pregnancy Care nursing care, our services are available • Dementia Care all hours of the day and night, in • Palliative Care facilities & at home. • Convalescence Care • Respite Care • Mental Health Therapy See also TRANSPORTATION - Transportation Options For People Not Driving Care at Home Where love matters
Offering companionship, home help, personal care and nursing support around the clock.
Let Care at Home provide the help you need to stay comfortable and supported at home.
780-707-6509 Call for a free nursing assessment
www.careathomebyexquisicare.com
106 HEALTH & WELLBEING Comfort Keepers Happiness Home Care Services 101-4208 97 St. NW T6E 0S9 Serving all of Edmonton and surrounding Phone: 780.465.4665 for 24/7 service areas. Email: [email protected] Edmonton, Alberta Edmonton.ComfortKeepers.ca Phone: 780.439.6087 • Flexible options for companionship, Email: [email protected] housekeeping, personal care, respite www.happinesshomeccare.com and transportation. Hours of Operation: Monday to Friday • We find the best caregiver match to provide superior interactive caregiving. 9:00 a.m. to 5:00 p.m. • There is a difference: our quality Plan’s care adapted to your loved ones caregivers, interaction to support • Your solution for Home Care Services: quality of life, and our unwavering housekeeping, caregiver, personal commitment to excellence. care, meal preparation, respite See also TRANSPORTATION – care, companionship, post-surgical Transportation Options for People assistance, special needs and Not Driving administrative services. • Stay at home comfortably as long as you want with the support of our professional team who are insured and certified. • We offer services from a few hours to full-time care, available 24/7. AGING BETTER TOGETHER Age Friendly Edmonton is an initiative focusing on four key priority areas: reducingAge Friendly ageism Edmonton, supporting is aging an in place, encouraging intergenerational connectionsinitiative focusing, and responding on four tokey diversity . For access to age friendly resources,priority areas: and more reducing information ageism about, the initiative, visit our website atsupporting agefriendlyedmonton.ca aging in place , encouraging intergenerational connections Age Friendly Edmonton, and responding @agefriendlyYEG edmonton.ca/agefriendly
Age Friendly Edmonton is an initiativeto diversity focusing on. four For key access priority areas: to age reducing ageism, supportingAGING agingfriendly in place ,BETTER encouraging resources, intergenerational TOGETHER and more connections, and responding to diversity. For access to age friendly resources, and more informationinformation about the initiative, about visit our the website initiative, at agefriendlyedmonton.ca visit agefriendlyedmonton.ca. Age Friendly Edmonton @agefriendlyYEG edmonton.ca/agefriendly
AGING BETTER TOGETHER
Complimentary Home Visit within 1 day! 107 HEALTH & WELLBEING Harmony Caregiving 9856 89 Ave., Edmonton AB T6E 2S4 Phone: 780.328.7807 RECREATION www.HarmonyCaregiving.com. AND Hours of Operation: Available Around the WELLNESS Clock, 24/7/365. DIRECTORY • Helping People with Dementia and for Older Adults their Family Members Enjoy the Best 2019-2020 Quality Life Possible. Bonded, Insured & Fully Screened Health Care Aides & Find local: Companions Provide Assistance in Your Recreation and Wellness Directory Arts activities Home, Seniors Community or Hospital. for Older Adults Fitness classes Approved AHS Self Managed Care 2019-2020 Invoicing Model Service Provider. Hobby clubs • Our Licensed Practical Nurses Ensure Social groups Medications are Managed Daily. and more! Certified Health Care Aides are Trained to Help Your Loved One Living with Dementia/Alzheimer’s with Meal Assistance, Safe Bathing & Washroom Assistance. Hire a Caregiver to Accompany Your Loved One to Hospital & Medical Appointments, Fun Social Outings, Shopping or Running Errands to Ensure their Safety & Well- Being. Call 780-423-5635 to get your copy. • Call for a Free Care Consultation Today.
108 HEALTH & WELLBEING Havencrest Home Health Care Home Care Assistance Edmonton 51574 R.R. 224 Sherwood Park AB T8C 1H5 Visit our store front office Phone: 780.953.0342 Home Care Assistance Email: [email protected] • Companionship & recreation www.havencresthomecare.ca • Transportation & errands Hours of Operation: 24/7 • Light Housekeeping Serving the community since 2000. • Meal Preparation • Our professional homecare team are • Medication reminders certified, extensively trained, screened, • Bathing, grooming and dressing insured and available to provide 16953 127 St. Edmonton, Alberta T6V 1T0 compassionate care for you or your Phone: 780.490.7337 loved ones. Toll-free: 1.866.454.8346 • Services include: compassion care, Email: [email protected] home support, personal care, www.HomeCareAssistanceEdmonton.ca Alzheimer/Dementia care, nursing and Hours of Operation: 24/7 on call palliative care. Office Hours: • From a few hours a week to full time Monday to Friday 9 am to 5 pm live-in care we are here to help Saturday’s 10:30 am to 2:30 pm improve quality of life. Sunday office only: Closed Providing care is what we do best! Home Instead Senior Care Edmonton East Location: Serving East Edmonton, Sherwood Park, Fort Saskatchewan, Beaumont and East Leduc Phone: 780.465.5373 Email: [email protected] www.homeinstead.com/3040 West Location: Serving West Edmonton, St Albert, Spruce Grove, Stony Plain, Devon and West Leduc Phone: 780.439.9990 Email: [email protected] www.homeinstead.com/3031 Office(s) hours: M-F 8a – 4p. 24/7 on-call • We provide dedicated CAREGivers that drive and escort our clients to all different types of activities such as: Doctor’s appointments, Hospital discharge, Grocery shopping, Church service, Visit family or friends, Medication pick up, Fun-filled outings, Shopping centres. See our ad on page 322.
109 HEALTH & WELLBEING Nurse Next Door Retire-At-Home Services Phone: 1.888.988.5880 Phone: 780.435.9959 Email: [email protected] Email: [email protected] www.NurseNextDoor.com www.RAHedmonton.com Hours of Operation: Always open Office hours: Mon-Fri 8:30am–4:30pm 24/7 access, 24/7 service Care hours: 24/7 on-call 3 Pillars to help determine the support Nurse Managed Care you – or the ones you love – need Helping seniors maintain their • Taking Care: Attentive visits, house independence through quality, keeping and meals, of course – but personalized home care since 1994! what do you love to do? We’ll help set goals to improve your health and • Personal Care – Helping with everyday independence. personal hygiene • Enriched Care: Stay comfortable and • Home Support – Ensuring chores and safe in your home. Medication and errands are complete daily living support – look and feel • Nursing & Palliative Care – Managing great. medical needs • Vital Care: Whatever you need – daily, • Companion Care – Keeping you live-in or even end-of-life care. A active and social qualified caregiver or nurse ensures Our compassionate professionals can attentive care. make a difference in your life.
Helping Seniors Remain