Kilmarnock & Loudoun
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Citizens Advice service in Scotland Kilmarnock & Loudoun Westminster Constituency Statistics 2019-20 Westminster Constituency Kilmarnock & Loudoun contains the following member bureau(x) East Ayrshire CAB *stats are for the whole service provided by the bureau(x); constituency residents may also be served by other bureaux outwith the constituency … dealt with in 2019-20 clients 3,787 helping clients gain £6.2 million Areas of advice for Citizens Advice Bureau(x) within constituency Benefits 8,578 Housing 415 Consumer 175 Immigration, Asylum and Nationality 81 Debt 2,134 Legal Proceedings 579 Discrimination 4 NHS Concern or Complaint 579 Education 27 Relationship 161 Employment 405 Tax 455 Finance and Charitable Support 313 Travel, Transport and Holidays 176 Health and Community Care 112 Utilities and Communications 303 In total the bureau gave advice 14,497 times Scottish Index of Multiple Deprivation - bureaux clients and population residing in constituency 50% 31% 25% 21% 19% 17% 11% 13% 8% 6% Quintile 1 Quintile 2 Quintile 3 Quintile 4 Quintile 5 Most Deprived Least Deprived Clients served by bureau(x) Kilmarnock & Loudoun % of clients seen residing in each quintile % of datazones in constituency that are in each Scottish quintile Citizens Advice service in Scotland Kilmarnock & Loudoun National Statistics 2019-20 Profile of clients served by Citizens Advice Bureau within constituency *based on a sample from November 2019 Gender Ethnicity BAME Male 3% 52% Female 48% White 97% Disability Age 18 - 24 3% No to having a 25 - 34 14% disability 33% 35 - 44 14% 45 - 59 36% Yes to having a 60 - 64 14% disability 67% 65+ 19% Employment Housing Status Owner Occupier 29% Employed 24% Private landlord 15% Unemployed 13% Council Rented 37% Unable to work due to ill health /… 38% Other Social rented 6% Retired 17% Staying with friends / relatives 10% Other 9% Homeless / temporary housing 2% Other 2% Citizens Advice service in Scotland includes…. Key National Service Facts Citizens Advice Scotland Clients advised 188,000 Pieces of advice given 675,000 59 member Citizen Advice Bureaux Community Locations 290+ Extra Help Unit Number of paid staff and volunteers 3,350 …and together forms Scotland’s largest independent Value of volunteer hours annually £11 million advice service The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish charity number SC016637) t: 0131 550 1000 w: www.cas.org.uk Published Sep 2020.