Performance Management Advisors Deployment Guide

Total Page:16

File Type:pdf, Size:1020Kb

Performance Management Advisors Deployment Guide Performance Management Advisors Deployment Guide Pulse Advisors 8.5.0 3/9/2020 Table of Contents Genesys Performance Management Advisors Deployment Guide 5 Planning 6 Deployment Summary 8 Prerequisites 10 Additional Resources 47 Create the Advisors Databases 48 Creating a SQL Server Database 50 Creating an Oracle 11g Database 59 Configure Oracle 11g Metrics Data Sources 65 Database Secure Deployment 69 Create the Advisors User Account 72 Create the Data Manager Base Object Configuration User 78 Deploying Advisors 80 Deploying Advisors Platform 81 Deploying Genesys Adapter 95 Deploying Cisco Adapter 113 Deploying CCAdv and WA 122 Work with XML Generator 132 Upgrade CCAdv-ME 136 Deploy Smartphone Client Applications 137 Deploying FA 138 Deploying SDS and RMC 144 Automated Installation Options 152 Post Installation Configuration 155 General 156 High Availability for Performance Management Advisors 157 Change Memory Allocation 160 Change Encrypted Passwords 162 Customize the Advisors Interface 163 Correct Login Page Latency 164 Deploy and Configure Apache 165 Change a JDBC Data Source Configuration 169 Schedule Periodic Statistics Reissue 171 Adjust the Log File Roll and Retention Settings 172 Advisors Platform 175 Change Advisors Cluster Membership 176 Configure Administrative Actions Logs 177 Change the Mail Server Configuration 179 Advisors Genesys Adapter 180 Operation of Stat Server Redundant Pairs 181 Stat Server Load Balancing 182 Re-distribute Stats Load when Adapters are Added 183 AGA Configuration Parameters 184 Stat Server Configuration Parameters 188 Update AGA Properties in the Database 189 Manage Restart of Multiple Adapters with Single Metrics Database 190 CCAdv and WA 191 Enable and Disable Agent-level Monitoring 192 Configure Metric Graphing Properties 194 Configuring Forecast Metric Graph Shapes 197 Work with Data Source Database Names 198 JDBC Data Source Error Logging in XML Generator 199 Custom Time Zones 200 Change the Time Profile of Agent Groups Metrics from 5 Minute Sliding to 30 Minute Growing 201 Format Alert Messages sent by Advisors 202 Importing Contact Groups into Advisors 207 Bulk Configuration Overview 216 CCAdv/WA Bulk Configuration – Integrated Mode 217 CCAdv Bulk Configuration – Independent Mode 227 WA Bulk Configuration – Independent Mode 236 FA and AA 247 Verify Server Connections 248 Configure the Reason Code Statistic Key 249 Enabling and Editing Filtered Metrics 250 Features Overview 255 Discontinuation of the Advisors Browser 256 Multiple Advisors Deployments on One System 257 Advisors Platform and the Backup Configuration Server 260 Data Manager 261 Adapter Stat Server Configuration 270 Establishing a TLS Connection to Genesys Configuration Server 271 Scaling the System to Increase Capacity 275 Advisors Cluster Information 277 Encryption for AGA Metrics Database Data (Oracle) 278 LoggedIn Scripts 279 FA Message Listening Port 280 Providing a User Interface for Users with Visual Impairment 281 Contact Center Advisor Mobile Edition 282 Advisors Software Distribution Contents 287 Migration Utilities 299 User Migration Utility 300 Object Migration Utility 301 Genesys Performance Management Advisors Deployment Guide Genesys Performance Management Advisors Deployment Guide Welcome to the Genesys Performance Management Advisors Deployment Guide. This document describes how to deploy all Advisors components for a full implementation. This document is primarily intended for system implementers and system administrators. It has been written with the assumption that you have a basic understanding of: • computer-telephony integration (CTI) concepts, processes, terminology, and applications • network design and operation • your own network configurations Performance Management Advisors Deployment Guide 5 Planning Planning This page contains information to help you prepare to deploy Genesys Performance Management Advisors. Also, before you deploy Advisors, ensure you read the Prerequisites topic. It provides information to help you prepare for your deployment. General Information about Advisors Starting in release 8.5.0, the Advisors dashboards are accessed using a commercial browser, such as Mozilla Firefox. Advisors 8.5.x is incompatible with the old Advisors browser. The installation process has several distinct sections to accommodate different stages of system preparation. If some or all of the infrastructure software systems are already installed, various steps can be bypassed. It is important to get specific information about the location of these components from the original installer or the package manager. You cannot mix database types within an Advisors installation. Each installation must be either wholly MSSQL or wholly Oracle. Advisors requires the Genesys Configuration Server to be present, along with all its supporting components. Starting in release 8.5.0, you must deploy the Contact Center Advisor application (including XML Generator) and configure one or more Genesys metric data sources to use the Genesys Base Object Configuration page in the Administration module. Data manager requests no statistics for pre-configured objects until the CCAdv module, XML Generator, and Genesys metric data sources are deployed and working. About Advisors Applications The following Table shows the dependencies amongst Advisors components. For each Advisors product in the Application column, the Table identifies any additional Advisor component that must be installed with it. See also Prerequisites for detailed information, as well as information about databases required for each component. Requires these Components on Requires these Components within Application the Same System the Same Advisors Deployment Advisors Genesys Adapter or Frontline Advisor Advisors Platform Advisors Cisco Adapter Advisors Genesys Adapter in a Contact Center Advisor Advisors Platform Genesys environment Workforce Advisor Advisors Platform Contact Center Advisor Contact Center Advisor – Mobile Advisors Platform Contact Center Advisor Edition Resource Management Console Advisors Platform Contact Center Advisor Performance Management Advisors Deployment Guide 6 Planning Requires these Components on Requires these Components within Application the Same System the Same Advisors Deployment Supervisor Desktop Service Performance Management Advisors Deployment Guide 7 Planning Deployment Summary Deployment Summary The basic sequence of events when deploying Genesys Performance Management Advisors is shown below. This sequence is repeated throughout the book to help you understand where you are in the deployment process. Order of installation 1. Install the databases that correspond to the Advisors products you will deploy: a. Advisors Genesys Adapter metrics database b. Advisors Platform database c. Advisors Cisco Adapter database (if you use ACA) d. Metric Graphing database 2. Create the Advisors User and the Object Configuration User accounts. 3. Install the Platform service (Geronimo) on all servers on which you will deploy one of the following Advisors components: • Contact Center Advisor web services or XML Generator • Workforce Advisor web services or server • Frontline Advisor • Contact Center Advisor–Mobile Edition • Resource Management Console 4. Install each adapter you will use (AGA and ACA). 5. Install the Advisors components for your enterprise: • Contact Center Advisor • Workforce Advisor • Contact Center Advisor – Mobile Edition • Frontline Advisor • SDS and Resource Management Genesys recommends that you test each deployed application immediately after you install it before proceeding to subsequent application deployments. For example, before you deploy Workforce Advisor, run XML Generator to import data and perform a small test with Contact Center Advisor to ensure it is working. Performance Management Advisors Deployment Guide 8 Planning Deployment Summary 6. Make any required configuration changes. Performance Management Advisors Deployment Guide 9 Planning Prerequisites Prerequisites This page describes what you must do before you deploy Genesys Performance Management Advisors. Read all prerequisites relevant to the applications you will deploy before you begin installation. The tabs below provide general information about the deployment environment, as well as information specific to each application. There is a list of questions to consider for each application. There are also Tables in which you can input data for your environment. Use the data in these Tables as a reference guide when you deploy each application. <tabber> General= Importance of Advisors Platform Each Performance Management Advisor application (such as dashboards, the System Administration module, the Workforce Web Service, and the XMLGen application) requires the installation of Advisors Platform before installation of the application. Each application relies on Advisors Platform to function. It is very important that you enter complete information on all installation screens when deploying Advisors Platform to ensure correct functionality in the applications. The Platform installation file installs the following base services: • Geronimo • Base web • Navigation service • Mail-Delivery service • Preferences service • Cache service • Security Realm • The data source • Cluster Manager Environmental Requirements Before you deploy Genesys Performance Management Advisors, ensure you provide – or can provide – the following operating environment. Performance Management Advisors Deployment Guide 10 Planning Prerequisites Networks Advisors
Recommended publications
  • The Progress Datadirect for ODBC for SQL Server Wire Protocol User's Guide and Reference
    The Progress DataDirect® for ODBC for SQL Server™ Wire Protocol User©s Guide and Reference Release 8.0.2 Copyright © 2020 Progress Software Corporation and/or one of its subsidiaries or affiliates. All rights reserved. These materials and all Progress® software products are copyrighted and all rights are reserved by Progress Software Corporation. The information in these materials is subject to change without notice, and Progress Software Corporation assumes no responsibility for any errors that may appear therein. The references in these materials to specific platforms supported are subject to change. Corticon, DataDirect (and design), DataDirect Cloud, DataDirect Connect, DataDirect Connect64, DataDirect XML Converters, DataDirect XQuery, DataRPM, Defrag This, Deliver More Than Expected, Icenium, Ipswitch, iMacros, Kendo UI, Kinvey, MessageWay, MOVEit, NativeChat, NativeScript, OpenEdge, Powered by Progress, Progress, Progress Software Developers Network, SequeLink, Sitefinity (and Design), Sitefinity, SpeedScript, Stylus Studio, TeamPulse, Telerik, Telerik (and Design), Test Studio, WebSpeed, WhatsConfigured, WhatsConnected, WhatsUp, and WS_FTP are registered trademarks of Progress Software Corporation or one of its affiliates or subsidiaries in the U.S. and/or other countries. Analytics360, AppServer, BusinessEdge, DataDirect Autonomous REST Connector, DataDirect Spy, SupportLink, DevCraft, Fiddler, iMail, JustAssembly, JustDecompile, JustMock, NativeScript Sidekick, OpenAccess, ProDataSet, Progress Results, Progress Software, ProVision, PSE Pro, SmartBrowser, SmartComponent, SmartDataBrowser, SmartDataObjects, SmartDataView, SmartDialog, SmartFolder, SmartFrame, SmartObjects, SmartPanel, SmartQuery, SmartViewer, SmartWindow, and WebClient are trademarks or service marks of Progress Software Corporation and/or its subsidiaries or affiliates in the U.S. and other countries. Java is a registered trademark of Oracle and/or its affiliates. Any other marks contained herein may be trademarks of their respective owners.
    [Show full text]
  • Oracle Essbase Spreadsheet Add-In User's Guide
    ORACLE® ESSBASE SPREADSHEET ADD-IN RELEASE 11.1.1 USER’S GUIDE Spreadsheet Add-in User’s Guide, 11.1.1 Copyright © 1991, 2008, Oracle and/or its affiliates. All rights reserved. Authors: EPM Information Development Team This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this software or related documentation is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS: Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007).
    [Show full text]
  • Postgresql Move Table to Another Schema
    Postgresql Move Table To Another Schema Jimp Ricki explain that mesencephalon deter smokelessly and absolved beautifully. Gradual Miguel bedimming arrantly while Hasheem always asterisk his goslings wangles divisibly, he financiers so perceptually. Janus remains unhacked: she handcraft her polyphones sprinkles too holus-bolus? Remember to source appropriate privileges to allow find other users to dust them. To move objects tables indexes whatever answer one user to another user in asset database system. That is the reason that by default objects are created in the public schema. Once moved from another table is present in postgres database migration and moving data move operation complete list of child table if more than one required from. Kind of database if another from MySQL to Postgres for example. Different implementations treat schemas in slightly different ways. We can snag this statement to change the name of contingency table. Tablename AS schematable FROM listoftables LOOP statement. 32 PostgreSQL Schemas Introduction to PostGIS. There are moved by another using machine, move data from postgresql database, or not prevent code is still read all existing. Would explode like you go compare the _VERSIONNAME_ home page? By default partition constraint for download a new data from postgresql database? This option is ignored for native partitioning. Move data then another geodatabase on low same PostgreSQL database cluster. How to copy data between databases in SQL Server. Create table command can drag and. If jobmon is installed and configured properly, and in RPM based distributions too. Move backwards or table fit the above statements resets current database. Creates two tables postgresql code has any data science frameworks, with another table to postgresql move schema support compression algorithm must inherit.
    [Show full text]
  • Oracle Essbase SQL Interface Guide
    ORACLE® ESSBASE RELEASE 11.1.1 SQL INTERFACE GUIDE Essbase SQL Interface Guide, 11.1.1 Copyright © 1998, 2008, Oracle and/or its affiliates. All rights reserved. Authors: EPM Information Development Team This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this software or related documentation is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS: Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007).
    [Show full text]
  • Migrating from Oracle . . . to IBM Informix Dynamic Server on Linux, UNIX, and Windows
    Front cover Migrating from Oracle . to IBM Informix Dynamic Server on Linux, UNIX, and Windows Developing a Data and Applications Migration Methodology Understanding IDS and Oracle DBMS Functionality Using the IBM Migration Tool Kit as Your Guide Chuck Ballard Holger Kirstein Srinivasrao Madiraju Sreeni Paidi Nora Sokolof Renato Spironelli ibm.com/redbooks International Technical Support Organization Migrating from Oracle . to IBM Informix Dynamic Server on Linux, UNIX, and Windows June 2009 SG24-7730-00 Note: Before using this information and the product it supports, read the information in “Notices” on page ix. First Edition (June 2009) This edition applies to Oracle 10g and IBM Informix Dynamic Server 11. © Copyright International Business Machines Corporation 2009. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . ix Trademarks . x Preface . xi The team that wrote this book . xii Become a published author . xiv Comments welcome. xiv Chapter 1. Introduction. 1 1.1 Migrating . 4 1.2 Positioning IDS . 5 1.3 Informix Dynamic Server editions . 6 1.4 IDS functionality . 9 Chapter 2. Architectural overview . 15 2.1 The basic architectures . 16 2.1.1 Memory architectures . 17 2.1.2 Process architectures . 23 2.1.3 Physical database structures . 28 2.1.4 Logical database structures . 32 2.1.5 Data dictionary and system catalog . 35 2.1.6 Database server communication. 38 2.2 IDS licensing . 40 2.3 Terminology. 41 Chapter 3. Migration methodology . 43 3.1 An IBM migration methodology . 44 3.2 Migration preparation .
    [Show full text]
  • SAP IQ Administration: Load Management Company
    ADMINISTRATION GUIDE | PUBLIC SAP IQ 16.1 SP 04 Document Version: 1.0.0 – 2019-04-05 SAP IQ Administration: Load Management company. All rights reserved. All rights company. affiliate THE BEST RUN 2020 SAP SE or an SAP SE or an SAP SAP 2020 © Content 1 Upgrading from SAP IQ 15.x....................................................4 2 Import and Export Overview....................................................8 2.1 Import and Export Method Selection............................................... 8 2.2 Input and Output Data Formats...................................................9 Specifying an Output Format for Interactive SQL....................................10 2.3 Permissions for Modifying Data.................................................. 10 2.4 Schedule Database Updates.....................................................11 3 Methods for Exporting Data from a Database......................................12 3.1 Output Redirection...........................................................12 3.2 Data Extraction Facility........................................................ 13 Extract Options...........................................................14 Enabling Data Extraction Options...............................................19 4 Bulk Loads with the LOAD TABLE Statement......................................24 4.1 Loads That Specify Input Data Format............................................. 26 4.2 Direct Loading of Data from Clients............................................... 28 4.3 Considerations for Partitioned
    [Show full text]
  • Data Movement Utilities Guide and Reference Ve R S I O N 7
    ® ® IBM DB2 Universal Database Data Movement Utilities Guide and Reference Ve r s i o n 7 SC09-2955-00 ® ® IBM DB2 Universal Database Data Movement Utilities Guide and Reference Ve r s i o n 7 SC09-2955-00 Before using this information and the product it supports, be sure to read the general information under “Appendix F. Notices” on page 287. This document contains proprietary information of IBM. It is provided under a license agreement and is protected by copyright law. The information contained in this publication does not include any product warranties, and any statements provided in this manual should not be interpreted as such. Order publications through your IBM representative or the IBM branch office serving your locality or by calling 1-800-879-2755 in the United States or 1-800-IBM-4YOU in Canada. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. © Copyright International Business Machines Corporation 1999, 2000. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents About This Book ..........v SQLUIMPT-OUT Data Structure .....53 Who Should Use this Book .......v File Type Modifiers (Import) ......55 How this Book is Structured.......vi Character Set and NLS Considerations . 65 Example Import Sessions........65 Chapter 1. Export ..........1 CLP Examples ..........65 Export Overview ...........1 API Examples ..........67 Privileges, Authorities, and Authorization Optimizing Import Performance .....67 Required to Use Export ........2 Restrictions and Limitations.......67 Using Export ............3 Troubleshooting ...........68 Before Using Export.........3 Invoking Export ..........3 Chapter 3.
    [Show full text]
  • Foglight™ for SQL Server 5.7.1 User and Reference Guide © 2015 Dell Inc. ALL RIGHTS RESERVED
    Foglight™ for SQL Server 5.7.1 User and Reference Guide © 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Dell Inc. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice.
    [Show full text]
  • Using Informix XPS and DB2 Universal Database
    Front cover Database Strategies: Using Informix XPS and DB2 Universal Database Understanding and exploiting the strengths of Informix XPS and DB2 UDB Considerations for transitioning data and schemas to DB2 UDB Working with very large data volumes Chuck Ballard Weiren Ding Carlton Doe Glen Mules Rajamani Muralidharan Santosh Sajip Nora Sokolof Andreas Weininger ibm.com/redbooks International Technical Support Organization Database Strategies: Using Informix XPS and DB2 Universal Database August 2005 SG24-6437-00 Note: Before using this information and the product it supports, read the information in “Notices” on page xiii. First Edition (August 2005) This edition applies to Version 8.2 of DB2 Universal Database (UDB) and Version 8.5 of Informix Extended Parallel Server (XPS). © Copyright International Business Machines Corporation 2005. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . xiii Trademarks . xiv Preface . xv The team that wrote this redbook. xvi Become a published author . xix Comments welcome. xix Chapter 1. Introduction to this redbook . 1 1.1 Understanding strategic directions for XPS. 2 1.2 Objective of this redbook. 3 1.3 Chapter abstracts . 4 Chapter 2. XPS and DB2 UDB architectures . 7 2.1 High-level product overviews . 9 2.1.1 IBM Informix Extended Parallel Server . 9 2.1.2 DB2 Data Warehouse Edition . 11 2.2 Understanding the architectures . 20 2.3 Defining an instance . 21 2.3.1 Informix XPS instance architecture . 23 2.3.2 DB2 Universal Database instance architecture. 25 2.4 Storage architecture .
    [Show full text]
  • ER/Studio Data Architect User Guide
    Product Documentation ER/Studio Data Architect User Guide Version XE7 / 11.0 © 2015 Embarcadero Technologies, Inc. Embarcadero, the Embarcadero Technologies logos, and all other Embarcadero Technologies product or service names are trademarks or registered trademarks of Embarcadero Technologies, Inc. All other trademarks are property of their respective owners. Embarcadero Technologies, Inc. is a leading provider of award-winning tools for application developers and database professionals so they can design systems right, build them faster and run them better, regardless of their platform or programming language. Ninety of the Fortune 100 and an active community of more than three million users worldwide rely on Embarcadero products to increase productivity, reduce costs, simplify change management and compliance and accelerate innovation. The company's flagship tools include: Embarcadero® Change Manager™, CodeGear™ RAD Studio, DBArtisan®, Delphi®, ER/Studio®, JBuilder® and Rapid SQL®. Founded in 1993, Embarcadero is headquartered in San Francisco, with offices located around the world. Embarcadero is online at www.embarcadero.com. April, 2015 Embarcadero Technologies 2 CONTENTS Introducing ER/Studio Data Architect ................................................................................. 24 Notice for Developer Edition Users ................................................................................. 24 Important Name Change Notice ..................................................................................... 24 Product
    [Show full text]
  • Scidb User's Guide Scidb User's Guide Version 12.3 Copyright © 2008–2012 Scidb, Inc
    SciDB User's Guide SciDB User's Guide Version 12.3 Copyright © 2008–2012 SciDB, Inc. SciDB is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License, version 3, as published by the Free Software Foundation. SciDB is distributed "AS-IS" AND WITHOUT ANY WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License at http:// www.gnu.org/licenses/ for the complete license terms. Table of Contents 1. Introduction to SciDB .................................................................................................... 1 1.1. Array Data Model ................................................................................................ 1 1.2. Basic Architecture ................................................................................................ 2 1.2.1. Chunking and Scalability ............................................................................. 2 1.2.2. Chunk Overlap .......................................................................................... 3 1.3. SciDB Array Storage ............................................................................................ 4 1.3.1. Instance Storage ........................................................................................ 4 1.3.2. SciDB System Catalog ................................................................................ 5 1.3.3. Transaction Model ....................................................................................
    [Show full text]
  • Oracle Database Backups
    System Administrator’s Guide Contents Chapter 1 Preparing for Updates About Upgrades and Updates . 8 Preparing for Cloud Connectivity . 8 Cloud Reports . 8 Performance Profiling . 8 Determining the Data Collector Version . 9 Data Collector Version via the Portal . 9 Data Collector Version via the Command-Line Interface. 9 Data Collector Updates with an aptare.jar File . 11 Manual Download of the aptare.jar File . 11 Portal Updates . 11 Chapter 2 Backing Up and Restoring Data Best Practices for Disaster Recovery . 12 Oracle Database Backups . 12 File System Backups . 13 Backing Up the Oracle Reporting Database. 15 Perform a Cold Backup of the Database . 15 Reporting Database Export Backups. 16 Back Up the Database On Demand . 20 Restoring the APTARE IT Analytics System . 21 Performing a Full APTARE IT Analytics System Restore. 21 Restoring the Oracle Reporting Database. 21 Importing the Oracle Database . 22 Restoring When a Cold Backup is NOT Available . 23 Backing Up the OpenLDAP Database . 24 Restoring the OpenLDAP Database. 24 Migrating OpenLDAP: Linux to Linux . 24 Migrating OpenLDAP: Windows to Linux . 25 Migrating OpenLDAP: Linux to Windows . 26 Chapter 3 Monitoring APTARE IT Analytics Starting and Stopping Portal Server Software . 27 Starting and Stopping the Reporting Database . 28 Starting and Stopping Data Collectors . 30 Monitoring Tablespaces . 31 Chapter 4 Accessing APTARE Reports with the REST API Setting Up Authentication . 32 Extracting Data from Tabular Reports (with pagination) . 32 Exporting Reports. 33 Exporting Custom Dashboards. 33 Sample Client Side Java Code for Calling the REST API. 34 Base Class for Testing . 34 Class for Paginated Data Extraction from a Tabular Report .
    [Show full text]