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(12) United States Patent (10) Patent No.: US 9,318,108 B2 Gruber Et Al

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(12) United States Patent (10) Patent No.: US 9,318,108 B2 Gruber Et Al USOO931 8108B2 (12) United States Patent (10) Patent No.: US 9,318,108 B2 Gruber et al. (45) Date of Patent: Apr. 19, 2016 (54) INTELLIGENT AUTOMATED ASSISTANT G06F 17/30867; G06F 17/3087; G06F 17/30879; G06F 3/038; G10L 15/181; G 10L (75) Inventors: Thomas Robert Gruber, Emerald Hills, 15/19, G10L 15/30; G 10L 15/18: G 10L CA (US); Adam John Cheyer, Oakland, 15/1822; G 10L 15/20: G 10L 15/24: G10L CA (US); Dag Kittlaus, San Jose, CA 15/26 (US); Didier Rene Guzzoni, USPC .................... 704/270. 1, 275,235, 9, 10, 270; Mont-sur-Rolle (CH); Christopher 706/11: 707/909.01, 999.002; 705/28; Dean Brigham, San Jose, CA (US); 709/224, 217: 715/234, 727, 764,728; Richard Donald Giuli, Arroyo Grande, 379/201.01, 230; 455/556.1 CA (US); Marcello Bastea-Forte, New See application file for complete search history. York, NY (US); Harry Joseph Saddler, Berkeley, CA (US) (56) References Cited U.S. PATENT DOCUMENTS (73) Assignee: Apple Inc., Cupertino, CA (US) 1,559,320 A 10, 1925 Hirsh (*) Notice: Subject to any disclaimer, the term of this 2,180,522 A 11/1939 Henne patent is extended or adjusted under 35 U.S.C. 154(b) by 441 days. (Continued) FOREIGN PATENT DOCUMENTS (21) Appl. No.: 12/987,982 CA 2666438 C 6, 2013 (22) Filed: Jan. 10, 2011 CH 681573 A5 4f1993 Prior Publication Data (Continued) (65) OTHER PUBLICATIONS US 2012/OO16678A1 Jan. 19, 2012 Australian Office Action dated Nov. 13, 2012 for Application No. Related U.S. Application Data 2011205426, 7 pages. (Continued) (60) Provisional application No. 61/295,774, filed on Jan. 18, 2010. Primary Examiner — Vijay B Chawan (74) Attorney, Agent, or Firm — Morrison & Foerster LLP (51) Int. C. GIOL 2L/00 (2013.01) (57) ABSTRACT GIOL 5/8 (2013.01) An intelligent automated assistant system engages with the (Continued) user in an integrated, conversational manner using natural language dialog, and invokes external services when appro (52) U.S. C. priate to obtain information or perform various actions. The CPC ............ G10L 15/1815 (2013.01); G06F 3/167 system can be implemented using any of a number of differ (2013.01); G06F 9/54 (2013.01); ent platforms, such as the web, email. Smartphone, and the (Continued) like, or any combination thereof. In one embodiment, the (58) Field of Classification Search system is based on sets of interrelated domains and tasks, and CPC ..................... H04M 1/72561; H04M 2250/74; employs additional functionally powered by external services H04M 3/4938; G06F 17/30731: G06F with which the system can interact. 17/30241; G06F 17/30256; G06F 17/30265; 48 Claims, 47 Drawing Sheets 102 intelligent Automated Assistant Active Input Short Term Long Tem Elicitation Personal Personal i094 emory 052 Memory iO54 Domain Modeis 1086 Qutput to User input User 004 Wocatulary 008 158 Ontology Dialog Flow 1050 Models Language 1087 Pattern Recognizers 1060 Other / Other Events'Facts Dialog Flow Actions 1008 010 Domain Processor Entity 1080 Databases Output 1072 Processor Services 1090 Orchestration Language 1082 Interpreter 1073 Services 1084 US 9,318.108 B2 Page 2 (51) Int. Cl. 4,776,016 A 10/1988 Hansen G06F 7/30 2006.O1 4,783,804 A 11/1988 Juang et al. GIOL I5/22 ( ) 4,783,807 A 1 1/1988 Marley (2006.01) 4,785,413. A 1 1/1988 Atsumi G06F 7/28 (2006.01) 4,790,028 A 12/1988 Ramage G06F 3/16 (2006.01) 3.3w W4- A 3. SudiIn et al. 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