Alternative Routes and Ticket Acceptance During Disruption on Virgin Trains East Coast See Map Page 2

Total Page:16

File Type:pdf, Size:1020Kb

Alternative Routes and Ticket Acceptance During Disruption on Virgin Trains East Coast See Map Page 2 Alternative routes and ticket acceptance during disruption on Virgin Trains East Coast See map page 2 Virgin Trains East Coast route Alternative route Operator London - Peterborough London - Leicester East Midlands Trains Leicester - Peterborough CrossCountry London - Peterborough London - Cambridge Great Northern Cambridge - Peterborough CrossCountry London - Peterborough London - Ely Great Northern Ely - Peterborough CrossCountry / East Midlands Trains London - Grantham London - Nottingham, Nottingham - Grantham East Midlands Trains London - Newark London - Nottingham, Nottingham - Newark East Midlands Trains London - Retford London - Sheffield East Midlands Trains Sheffield - Retford Northern London - Doncaster London - Sheffield / Leeds East Midlands Trains Sheffield / Leeds - Doncaster CrossCountry London - Wakefield - Leeds London - Manchester Virgin Trains West Coast Manchester - Wakefield - Leeds TransPennine Express Sheffield - Wakefield - Leeds Northern London - York - Darlington - Durham London - Manchester Virgin Trains West Coast Manchester - York - Darlington - Durham TransPennine Express Doncaster - York Leeds - York TransPennine Express / CrossCountry London - Newcastle London - Manchester / Carlisle Virgin Trains West Coast Manchester - Leeds - York - Newcastle TransPennine Express Carlisle - Newcastle Northern London - Newcastle London - Sheffield / Leeds East Midlands Trains Sheffield / Leeds - York - Newcastle Cross Country London - Edinburgh - Glasgow London - Edinburgh / Glasgow Virgin Trains West Coast Glasgow - Edinburgh ScotRail London - Aberdeen London - Edinburgh Virgin Trains West Coast Edinburgh - Aberdeen ScotRail London - Inverness London - Edinburgh Virgin Trains West Coast Edinburgh - Inverness ScotRail VTEC alternative routes 25/2/15 www.projectmapping.co.uk Invergordon Garve Dingwall Inverness Strathcarron Plockton Stromeferry Kyle of Lochalsh Aviemore Kingussie Spean Aberdeen Glenfinnan Bridge Mallaig Blair Atholl Fort Stonehaven William Virgin Trains East Coast Montrose Pitlochry ScotRail Arbroath Tyndrum Oban Dalmally Perth Dundee Gleneagles Cupar Dunblane Stirling Kirkcaldy Larbert Inverkeithing Falkirk Grahamston EDINBURGH Helensburgh Upper ScotRail Waverley Helensburgh Central Falkirk Dunbar High Haymarket Berwick-upon-Tweed Queen Street Port GLASGOW Glasgow Central Chathill Gourock Wemyss Bay Largs Alnmouth ScotRail Ardrossan Troon Virgin Trains Prestwick International Airport West Coast Ayr Morpeth Girvan Stranraer Carlisle Northern NEWCASTLE Sunderland Durham Middlesbrough Darlington Virgin Trains East Coast CrossCountry Scarborough First TransPennine Express Barrow-in-Furness Northallerton Thirsk Skipton York Keighley Harrogate Shipley Bradford Forster Square LEEDS Preston Selby Hull Blackpool Wakefield Westgate Virgin Trains First West Coast TransPennine Express Grimsby Doncaster Town Victoria MANCHESTER CrossCountry Cleethorpes LIVERPOOL Piccadilly Northern Llandudno Lincoln Sheffield Retford Holyhead Newark Newark Bangor Chester Castle North Gate East Skegness Midlands Trains Cromer East Midlands Crewe Trains Sleaford Criccieth Pwllheli Stoke- Derby Nottingham Grantham Kings Lynn on-Trent Norwich Brundall Acle East Barmouth Virgin Trains Midlands East Coast Trains Tywyn Virgin Trains CrossCountry Dovey Junction Shrewsbury West Coast Oakham Ely Reedham Aberystwyth Leicester Diss Stafford Peterborough Beccles Stowmarket Saxmundham Woodbridge Wolverhampton Great Northern Ipswich Westerfield Kettering Felixstowe Cambridge East Manningtree Midlands Harwich Trains BIRMINGHAM National Express East Anglia Hitchin Stansted Bedford Airport Thorpe-le-Soken Walton-on-Naze Milton Stevenage Colchester Keynes Town Hereford Clacton Llandovery Worcester Virgin Trains West Coast Clarbeston Road Llandeilo Southminster Whitland Carmarthen Cheltenham Spa Gloucester Wickford Rayleigh Pembroke Tenby Neath Llanelli Oxford Southend Airport CARDIFF St Pancras King’s Southend Victoria Swansea Port Talbot Euston Cross Southend Central Parkway Liverpool Shoeburyness Bristol Marylebone Street Newport Parkway Swindon Paddington Reading Fenchurch Street Tilbury Town Bristol Temple Meads Ebbsfleet Sheerness-on-Sea Kensington London Bridge Dartford Gravesend Bath Olympia VTEC alternative routes 25/2/15 Weston-super-Mare Trowbridge Strood Spa Newbury Richmond www.projectmapping.co.ukFaversham Wokingham Clapham Waterloo Swanley Margate Frome Junction Westbury Basingstoke Farnborough Woking Bromley Otford Chatham Herne Bay Bridgwater Streatham South Ramsgate.
Recommended publications
  • United States GOVERNMENT PUBLICATIONS Monthly Catalog ISSUED by the Superintendent of Documents
    United States GOVERNMENT PUBLICATIONS Monthly Catalog ISSUED BY THE Superintendent of Documents no . 608 SEPTEMBER I 945 UNITED STATES GOVERNMENT PRINTING OFFICE WASHINGTON : 194$ FOR SALE BY THE SUPERINTENDENT OF DOCUMENTS, U. S. GOVERNMENT PRINTING OFFICE, WASHINGTON 25, D. C., PRICE 20 CENTS PER COPY SUBSCRIPTION PRICE $2.25 PER YEAR FOREIGN SUBSCRIPTION $2.85 PER YEAR Contents Page Abbreviations, Explanation_________ iv Alphabetical List of Government Authors________________________ v General Information_______________ 927 Notes of General Interest__________ 930 New Classification Numbers, etc____ 931 Congressional Set_________________ 932 Monthly Catalog__________________ 933 m Abbreviations Amendment, amendments_____ amdt., amdts. Paragraph, paragraphs---------------- par., pars. Appendix---------------------------------------------- app. Part, parts------------------------------------- pt., pts. Article, articles________________________ art. Plate, plates____________________________ pi. Chapter, chapters_____________________ chap. Portrait, portraits_____________________ por. Congress-------------------------------------------- Cong. Quarto___________________________________40 Department__________________________Dept. Report_________________________________ rp. Document_____________________________ doc. Saint----------------------------------------------------- st. Facsimile, facsimiles_______________ facsim. Section, sections_______________________ sec. Folio____________________________________fo Senate, Senate bill______________________
    [Show full text]
  • Alternative Routes and Ticket Acceptance During Disruption on Virgin Trains West Coast See Map Page 2
    Alternative routes and ticket acceptance during disruption on Virgin Trains West Coast see map page 2 Virgin route Alternative route Operator Euston - West Midlands Marylebone - West Midlands Chiltern Railways Paddington - Reading / Oxford First Great Western Reading / Oxford - West Midlands CrossCountry Euston - North Wales Birmingham / Crewe / Wrexham - Holyhead Arriva Trains Wales Euston - Manchester St Pancras - Sheffield East Midlands Trains Sheffield - Manchester TransPennine Express / Northern King’s Cross - Leeds - Manchester Virgin Trains East Coast / TransPennine Express / Northern Euston - Liverpool Birmingham - Liverpool London Northwestern Chester - Liverpool Merseyrail Euston - Preston and Scotland King’s Cross - Newcastle / Scotland Virgin Trains East Coast West Midlands - York - Scotland CrossCountry Birmingham - Preston and Scotland West Midlands - York - Scotland CrossCountry Virgin WC alternative routes 6 29/11/17 www.projectmapping.co.uk Dyce Kingussie Spean Aberdeen Glenfinnan Bridge Mallaig Blair Atholl Fort Stonehaven William Rannoch Montrose Pitlochry Arbroath Tyndrum Oban Dalmally Alternative Crianlarichroutes and ticket acceptancePerth Dundee Gleneagles Cupar Dunblane during disruptionArrochar & Tarbet on Virgin Trains West Coast Stirling Dunfermline Kirkcaldy Larbert Alloa Inverkeithing Garelochhead Falkirk Balloch Grahamston EDINBURGH Helensburgh Upper Polmont Waverley Milngavie North Berwick Helensburgh Central Lenzie Falkirk Bathgate Dunbar High Dumbarton Central Maryhill Haymarket Westerton Springburn Cumbernauld
    [Show full text]
  • Midland Main Line Upgrade Programme Economic Case Department for Transport
    Midland Main Line Upgrade Programme Economic Case Department for Transport 30 August 2017 Midland Main Line Upgrade Programme Economic Case Report OFFICIAL SENSITIVE: COMMERCIAL Notice This document and its contents have been prepared and are intended solely for Department for Transport’s information and use in relation to Midland Main Line Upgrade Programme Business Case. Atkins assumes no responsibility to any other party in respect of or arising out of or in connection with this document and/or its contents. This document has 108 pages including the cover. Document history Job number: 5159267 Document ref: v4.0 Revision Purpose description Originated Checked Reviewed Authorised Date Interim draft for client Rev 1.0 - 18/08/2017 comment Revised draft for client Rev 2.0 18/08/2017 comment Revised draft addressing Rev 3.0 - 22/08/2017 client comment Rev 4.0 Final 30/08/2017 Client signoff Client Department for Transport Project Midland Main Line Upgrade Programme Document title Midland Main Line Upgrade Programme: KO1 Final Business Case Job no. 5159267 Copy no. Document reference Atkins Midland Main Line Upgrade Programme | Version 4.0 | 30 August 2017 | 5159267 2 Midland Main Line Upgrade Programme Economic Case Report OFFICIAL SENSITIVE: COMMERCIAL Table of contents Chapter Pages Executive Summary 7 1. Introduction 12 1.1. Background 12 1.2. Report Structure 13 2. Scope of the Appraisal 14 2.1. Introduction 14 2.2. Scenario Development 14 3. Timetable Development 18 3.1. Overview 18 4. Demand & Revenue Forecasting 26 4.1. Introduction 26 4.2. Forecasting methodology 26 4.3. Appraisal of Benefits 29 4.4.
    [Show full text]
  • Midnight Train to Georgemas Report Final 08-12-2017
    Midnight Train to Georgemas 08/12/2017 Reference number 105983 MIDNIGHT TRAIN TO GEORGEMAS MIDNIGHT TRAIN TO GEORGEMAS MIDNIGHT TRAIN TO GEORGEMAS IDENTIFICATION TABLE Client/Project owner HITRANS Project Midnight Train to Georgemas Study Midnight Train to Georgemas Type of document Report Date 08/12/2017 File name Midnight Train to Georgemas Report v5 Reference number 105983 Number of pages 57 APPROVAL Version Name Position Date Modifications Claire Mackay Principal Author 03/07/2017 James Consultant Jackson David Project 1 Connolly, Checked Director 24/07/2017 by Alan Director Beswick Approved David Project 24/07/2017 by Connolly Director James Principal Author 21/11/2017 Jackson Consultant Alan Modifications Director Beswick to service Checked 2 21/11/2017 costs and by Project David demand Director Connolly forecasts Approved David Project 21/11/2017 by Connolly Director James Principal Author 08/12/2017 Jackson Consultant Alan Director Beswick Checked Final client 3 08/12/2017 by Project comments David Director Connolly Approved David Project 08/12/2017 by Connolly Director TABLE OF CONTENTS 1. INTRODUCTION 6 2. BACKGROUND INFORMATION 6 2.1 EXISTING COACH AND RAIL SERVICES 6 2.2 CALEDONIAN SLEEPER 7 2.3 CAR -BASED TRAVEL TO /FROM THE CAITHNESS /O RKNEY AREA 8 2.4 EXISTING FERRY SERVICES AND POTENTIAL CHANGES TO THESE 9 2.5 AIR SERVICES TO ORKNEY AND WICK 10 2.6 MOBILE PHONE -BASED ESTIMATES OF CURRENT TRAVEL PATTERNS 11 3. STAKEHOLDER CONSULTATION 14 4. PROBLEMS/ISSUES 14 4.2 CONSTRAINTS 16 4.3 RISKS : 16 5. OPPORTUNITIES 17 6. SLEEPER OPERATIONS 19 6.1 INTRODUCTION 19 6.2 SERVICE DESCRIPTION & ROUTING OPTIONS 19 6.3 MIXED TRAIN OPERATION 22 6.4 TRACTION & ROLLING STOCK OPTIONS 25 6.5 TIMETABLE PLANNING 32 7.
    [Show full text]
  • Local Plan for Passenger Information During Disruption (PIDD)
    SERVICE DELIVERY MANAGEMENT SYSTEM Local Plan for Passenger Information During Disruption (PIDD) Document Author: Synopsis & Briefing Note: This document outlines how Virgin Trains East Coast is working to improve information to customers in times of disruption. Service Delivery This document details the response of Virgin Trains East Coast aligned to Project Manager the ATOC Approved Code of Practice (July 2014 version). This document also acts as a status report on Virgin Trains East Coast’s Authorised by: progress against industry recommendations. Implementation Date: 30 September 2015 Head of Service Delivery Published by the Safety & Environment Section. If printed this document is UNCONTROLLED and not subject to update. Issue Number 01 Issue Date September 2015 Contents Page Section Description 1 Document History 2 Purpose 3 Scope 4 References 5 Aims and Objectives 6 Interfaces with Network Rail 7 Compliance 8 Key Requirements 9 Definitions and Glossary Appendices A On Call Checklists B Hub /Satellite Station Information C Virgin Trains East Coast On Call Structure D Virgin Trains East Coast On Call Information Flows E Industry PIDD Action Plan F Virgin Trains East Coast Website / App Screenshot Document Local Plan for Passenger Information During Disruption (PIDD) Issue No. 01 Issue Date September 2015 Page 2 of 31 1 Document History Issue Number Page Numbers Date Amended Details Initial Issue of document aligned to ATOC ACOP 1 All September 2015 format (July 2014 version) Document Local Plan for Passenger Information During Disruption (PIDD) Issue No. 01 Issue Date September 2015 Page 3 of 31 2 Purpose The below item is provided in compliance with PIDD recommendation 41: 2.0.1 Virgin Trains East Coast recognizes the importance of providing good information to customers in order to make informed travel decisions and the needs for this to be coordinated amongst the industry.
    [Show full text]
  • Stakeholder Briefing Document, Intercity West Coast Re-Franchising
    Stakeholder Briefing Document, InterCity West Coast Re-Franchising MAY 2011 1 Consultation Process The Department is grateful to all the organisations and individuals who took the time and effort to respond to this consultation, and to those who attended the consultation events. Their valuable comments and suggestions have been considered and are summarised in this report. The Department has endeavoured, in good faith, to produce a synopsis of each response received. These are tabulated at Appendix B. Any significant omission or incorrect emphasis is entirely unintentional. Bidders for the franchise will have access to all consultation responses submitted. The consultation document for the proposed InterCity West Coast franchise was issued by the Department on the 19th of January 2011, and closed on the 21st of April 2011. The consultation gave details of the proposed specification for the new franchise, and posed a number of questions to consultees. The closed consultation document can be found at: http://www.dft.gov.uk/consultations/closed/ 325 local authorities, agencies (such as the Office of Rail Regulation), user groups and rail industry stakeholders (including Passenger Focus) were formally consulted and were sent electronic copies of the consultation document. No formal ‘hard copy’ document was produced for this consultation exercise as part of the Department’s overall drive for efficiency savings. In addition the document was posted on the DfT website and a press notice released. All MPs with one or more stations in their Constituency served by the current franchise were also sent a copy of the consultation document and copies were also placed in the House of Commons library.
    [Show full text]
  • Application Form P
    Form P Application to the Office of Rail Regulation for a passenger track access agreement, or amendment to a passenger track access agreement under sections 17-22A of the Railways Act 1993 1. Introduction Please use this form to apply to the Office of Rail Regulation (ORR) for: • directions under section 17 of the Railways Act 1993 for a new track access contract. Section 17 allows companies who want the right to use a railway facility (including Network Rail’s network) to apply to ORR for access if they are not able (for whatever reason) to reach agreement with the facility owner. • approval under section 18 of the Railways Act 1993 for a new track access contract. Section 18 allows companies to apply for approval if they have agreed terms with the facility owner. • approval of a proposed amendment (agreed by both parties) under section 22 of the Railways Act 1993 to an existing track access contract. • directions under section 22A of the Railways Act 1993 for an amendment to an existing track access contract. Section 22A allows anyone seeking an amendment to an existing track access contract which allows the operation of more extensive services to apply for a compulsory amendment if they are not able (for whatever reason) to reach agreement with the facility owner. If it is the facility owner, Network Rail will carry out a pre-application consultation. In this case fill in this form up to section 7.3. You should fill in the rest of the form after the consultation and before applying to ORR.
    [Show full text]
  • CASE STUDY: VIRGIN TRAINS How Spherica Helped Virgin Trains Move Its Data Centre Infrastructure to Microsoft Azure in Record Time
    CASE STUDY: VIRGIN TRAINS How Spherica helped Virgin Trains move its data centre infrastructure to Microsoft Azure in record time Virgin Trains is one of the largest train operating companies in the UK and is owned by Virgin Rail Group. It operates long-distance passenger services on the West Coast Main Line between London, West Midlands, North West England, North Wales and Scotland. And, it connects six of the UK’s largest cities - London, Birmingham, Manchester, Liverpool, Glasgow and Edinburgh. With more than 3,500 employees, carrying 34.5 million passengers a year across 23 stations – with its head office located in London Euston and major operations in Birmingham - effective communication and a strong IT infrastructure is key to keep the business running at optimal levels. +44 (0)845 862 1794 | [email protected] | WWW.SPHERICA.CO.UK Case Study: Virgin Trains Data Centre Migration THE CHALLENGE THE SOLUTION In July 2017, Virgin Trains was notified by its data Virgin Trains had two options. It could either move centre provider that it would be closing down its to a new data centre with its current provider, or current centre. use the opportunity to take advantage of new technologies. The data centre had provided the home for Virgin Trains’ entire back end infrastructure since 2013, The IT team could see the opportunity that the which included rail applications that were critical to forced move presented and saw the data centre its business operations. move as a positive, enlisting long term partner Spherica to help migrate its systems to Microsoft In addition, the centre announced it would close Azure.
    [Show full text]
  • As It Is Only an Hour from London and Located in 'The Midlands' (Literally
    As it is only an hour from London and located in ‘the Midlands’ (literally, the middle of this small country), Leicester is easily accessed from many directions. For long-haul visitors: Leicester is easily reached from all London airports (with direct train links from Luton and Stansted, and only one transfer required from Heathrow, Gatwick, and City airports). Birmingham Airport is equally well-accessible. Manchester is also an option, with train and taxi connections. For European and Northern Irish visitors: In addition to all of the above, Leicester is also serviced by a more continentally-focused airport (East Midlands—EMA). It is only a short bus ride to Leicester’s city centre. Connections from the Eurostar are incredibly convenient, as the Eurostar arrives at the station where trains depart London for Leicester. The Eurostar and East Midlands waiting areas are literally on top of one another, and Eurostar trains can sometimes be seen departing alongside East Midlands trains on parallel tracks. They literally could not be closer! For the adventurous, ferries from Ireland, the Netherlands and France are also an option, as they arrive in the South and East of England, and have train links. From the island of Britain: Leicester is conveniently located in the middle of the country, making it easy to reach for visitors from all regions of Britain. It is a hub for travel across eastern/central Britain, with almost all trains stopping. While many equate British urban life with London, those who live in the UK know that the country is actually home to a huge number of smaller cities.
    [Show full text]
  • Virgin Trains Makes Finding the Cheapest Fare Easier Than Ever with New Industry-Leading Website Submitted By: Morris & Company Tuesday, 20 March 2007
    Virgin Trains makes finding the cheapest fare easier than ever with new industry-leading website Submitted by: Morris & Company Tuesday, 20 March 2007 Virgin Trains is leading the railway industry with its new website designed to make searching and buying the cheapest possible ticket far simpler. The site provides customers with a one-stop-shop from enquiry through to ticket purchase. Already over 60,000 Virgin Trains customers have bought tickets through the new improved website. Searching for, and identifying, the cheapest available tickets for a rail journey has long been a bone of contention for many passengers. However, Virgin Trains has tackled this issue head on by developing and implementing a brand new search engine which simplifies the process and enables passengers to identify and purchase the best rail fare available quickly. While the railways are moving towards simplification of advance purchase fares across the industry, Virgin Trains is leading the way with its new, improved search engine (www.virgintrains.com) which has been developed in conjunction with ticket retailer The Trainline.com. Virgin Trains is also announcing a major campaign to make rail ticket fares more transparent and raise awareness of the value for money of rail travel. The new search engine and simpler, more user-friendly website will present rail passengers with the cheapest advance purchase – or walk-up – fares which are available for their chosen journey. No longer are all fares shown, irrespective of whether they are available or not. In a separate development, passengers who are unable to buy a Virgin Advance ticket for both the outward and return legs of their journey, or unable to specify an exact train for one leg of a return journey, are now able to mix and match ticket types and buy a Saver Half Return (at half the price of a Saver Return) for either the outward or return leg of the journey.
    [Show full text]
  • Drivers'union
    The train ASLEF drivers’ union >>> Rail Franchise Handbook 2019 ASLEF Introduction Welcome to our new Rail Franchise Handbook. I hope you will find it as interesting, and useful, as I do and a valuable tool for the political and industrial work you do for our union. We put this handbook together to give our reps and decision makers the inside track on who really runs Britain’s railways, how they run our railways, and what they take out from our railway industry every year. Because we believe the facts and figures revealed in these pages show, with crystal clarity, the utter folly of our privatised, and fragmented, franchise system. A structure – set up by John Major, 25 years ago, and continued by Conservative governments ever since – that separates the wheels and steel and is underwritten by an enormous public subsidy from every taxpayer in this country, and sky high passenger fares, while tens of millions of pounds haemorrhage from the system into the pockets of shareholders in the form of profits and dividends, or increasingly due inefficiencies. In fact whilst the system has never worked for passengers or taxpayers, there are now signs that it doesn’t work for operators either. The franchising system has been put on hold for a couple of years now due to a lack of bidders. This means direct awards have been handed out leading to even less competition. So we now have a system that exists to maintain the system itself, not our railway. It isn’t true to say that all the train and freight operating fill the pockets of shareholders; some TOCs and FOCs are owned by public, not private, operators where shareholders do not skim the cream off the top of the milk.
    [Show full text]
  • Federal Register Volume 31 • Number 112
    FEDERAL REGISTER VOLUME 31 • NUMBER 112 Friday, June 10,1966 • Washington, D.C. • ; Pages 8171-8205 Agencies in this issue— Agency for International Development Agriculture Department Civil Aeronautics Board Civil Service Commission Consumer and Marketing Service Federal Aviation Agency Federal Communications Commission Federal Crop Insurance Corporation Federal Maritime Commission Federal Power Commission Federal Reserve System Forest Service Interior Department Interstate Commerce Commission Land Management Bureau Securities and Exchange Commission State Department Tariff Commission Treasury Department Detailed list of Contents appears inside. Just Released CODE OF FEDERAL REGULATIONS (As of January 1, 1966) Title 41—Public Contracts and Property Management (Chapter 101-End) (Revised) $1.25 Title 42—Public Health (Pocket Supplement) $1.00 Title 43—Public Lands: Interior (Revised) $2.50 Title 45—Public Welfare (Pocket Supplement) $1.50 tA cumulative checklist of CFR issuances for 1966 appears in the first issue of the Federal Register each month under Title 11 Order from Superintendent of Documents, United States Government Printing Office, Washington, D.C. 20402 Piiblishcd daily, Tuesday through Saturday (no publication on Sundays, M ondays, or FEDERAL®REGISTER on the day after an official Federal holiday), by the Office of the Federal Register, N ational Area Code 202 \ «'MTEO^'»»» Phone 963-3261 A rchies and Records Service, General Services Administration (mail address N ational a!6! W^hington, D.C. 20408), pursuant to the authority contained in. the Federal Register Act, approved July 20, 1935 (49 Stat. 500, asjunended;o u ^ u eu ; **44 U.S.C.,u.o.u., crch. 8B), under regulations prescribed by the Admin- istrative Committee of the Federal Register, approved by the President (1 CFR Ch I) Distribution is made only by the Superintendent of Documents, Government Printing Office, Washington, D.C.
    [Show full text]