Annual ReportFY 2013

Independence, inclusion, dignity, and advocacy. www.howardcenter.org 802.488.6900

HowardCenter offers life-saving professional crisis and counseling services to children and adults; supportive services to individuals with autism and intellectual disabilities who need help with education, employment, and life maintenance skills; counseling and medical services for those struggling with substance abuse, and intensive interventions for adults with serious and persistent mental health challenges.

Our mission: HowardCenter improves the well-being of children, adults, families, and communities.

Board of Trustees Honorary Board Senior Leadership as of June 30, 2013 Jack Dwyer Todd M. Centybear Mark Baglini William Heaslip Executive Director President E. William Leckerling A publication of Susan Cain O’Brien Bob Bick HowardCenter Elizabeth Bassett George Philibert Director, Mental Health Martie Majoros, editor Vice President Tony Villanti and Substance Abuse 208 Flynn Avenue #3J Services Burlington, VT 05401 Matthew Frazee, CPA 802.488.6900 Treasurer Lorraine Jenne Director, Operations Marna Tulin, PhD Secretary Sandra McGuire We’ve done our best to Chief Financial Officer acknowledge all of our FY13 Rick Blount donors and volunteers. If Katherine Connolly Deborah Shenk we’ve missed you, please call Gillian Eaton Director, Development (802) 488-6912 so we can Kevin Endres and Communications update our records. Sen. Sally Fox Susan Hillman Catherine Simonson Michael Lipson Director, Child, Youth and Peter McCarthy Family Services Stacey Miller, EdD Karen O’Neill Sandra Steingard, MD Duane Peterson Medical Director Michael Simoneau David Sobczak Marie Zura Connie Stabler Director, Developmental Debra Stenner Services Cover photo: HowardCenter’s Gail Stevenson, PhD First Call Staff. Karen Ward

2 Letter to the Community

The Burlington Free Press once cited HowardCenter’s integral role within the community and the “largely invisible” work our agency performs. It’s true; much of what we do is, by design, under the radar in order to protect the privacy of those who receive our life-changing services and to make it more likely that they will seek the services they need.

There are times when our social mission is manifested in controversy. We don’t purposely provoke it, but our mission requires that we stand up for individuals’ rights to dignity, independence, and inclusion. When the specters of stigma and discrimination emerge, our role is to bring facts, integrity, and understanding to the conversations while providing non-judgmental care. We advocate when it is the right thing for our clients and the community in which we all live. We do it because our service partners rely on us to provide otherwise-unmet community needs. We do it because our board and staff believe that best-practice care requires compassion.

The Free Press article concluded, “HowardCenter has been the place to call. It has been helping people in distress since 1873, and the mission continues.” This report highlights a few examples of how HowardCenter continues to respond. And while what we do may not always be obvious, the results have a lasting and profoundly positive impact on the quality of life in our community.

With gratitude,

Mark Baglini Todd M. Centybear President, Board of Trustees Executive Director

3 From the Editor

Ask various members of the community what HowardCenter does, and you will likely get a variety of responses. With hundreds of programs at more than 60 buildings throughout Chittenden County, our three service areas serve more than 15,000 clients a year.

Regardless of the support that any one individual receives, there are four themes which are at the core of all our programs and form the foundation of our services:

independence, inclusion, dignity, and advocacy.

In this summary of HowardCenter’s FY13 activities, we offer stories of one individual who is learning to live independently while dealing with a chronic mental health issue and another who is rebuilding his life with dignity following recovery from alcohol abuse. You will also read about staff who are helping refugees adapt to their new community, and another whose work supports the health and well-being of children during times of individual and family crises and community tragedies.

Their remarkable stories would not be possible without the support of our generous friends. We are grateful to you because your contributions offer the promise that we will continue to advocate for, and provide life-changing services to, individuals and families who wish and deserve to live their lives with dignity as valued members of our community.

Martie Majoros

4 We advocate for children, individuals, and families so they are able to live independently and with dignity.

5 Sean enjoys going to movies and baseball games, residents in the building gather to share a meal and especially the Lake Monsters’. He likes to fly fish and socialize, an important component of the program. ties his own flies. However, he is less enthusiastic about ice fishing and standing on ice while waiting Graham says the MyPad Program is unusual because for fish to bite. Sean is 53 and has experienced major residents can stay there as long as they like, as long mental health challenges for much of his adult life. as they continue to benefit from the support. Similar Last spring, Sean moved into an apartment through residential programs ask residents to leave once they HowardCenter’s innovative MyPad program. become more independent. Often, individuals who live in a residential setting begin to rely on the sense MyPad, which opened in August 2012, is a residential of community, and it’s hard for them to make the program with 24/7 staff coverage, designed for people transition to living independently without the day-to- who have been repeatedly admitted to psychiatric day social interaction. A key component of the MyPad hospitals. The program helps keep individuals out of Program is helping people learn to have fun and to the hospital by providing the support they need. participate within their community. This may include Graham Parker, MyPad Director, notes that the program going to the movies, playing music, eating out, passed its first-year anniversary without anyone need- swimming, or going for walks. One resident plays ice ing to return to the hospital. Residents have their own hockey regularly and another is a volunteer for Meals apartment, or in some cases, a shared apartment, in on Wheels and hoping to gain skills that will help him a large Victorian house in Essex Junction. get a job.

Sean grew up in Saxton’s River and attended Johnson Residents are evaluated when they enter the program State but left college to join his father’s cable televi- to determine areas where they may need help to pre- sion business in Alberta, Canada. Later, he joined the pare them to live independently: cooking, shopping, Army and served for eight years, much of the time cleaning, medical, and social interactions. Although in Germany. Following the military, he lived in Ohio, their progress is monitored, Graham says the one Washington, and later Oregon, where he worked for thing they aren’t able to evaluate through the data a cable television company. In 2003, his brother in they collect is often the secret ingredient to success: Massachusetts convinced him to move back East. the relationships clients develop with each other and the staff and their sense of community and belonging. Before MyPad, Sean was living independently in an apartment in Burlington when he experienced a In addition, Graham and the staff help residents mental health episode which required hospitalization. develop other life skills. “We help them learn to When he left the hospital, he lived in a motel for negotiate by giving them choices as much as possible, three months before moving to MyPad. Sean says that and we encourage them to advocate for themselves by one benefit of living at MyPad is that the staff check asking them to tell us about something that they have in with him to make sure he’s taking his medications, done that is good, positive,” says Graham. preventing a possible trip to the hospital. By all accounts, Sean’s current living situation is Sean describes his new home as “normal,” and adds, working well. He says, “It’s a good place for me.” “In a hotel, you just live in one room. Here, I have my MyPad provides a sense of community and stability own bedroom.” He doesn’t mention that there is also that makes it possible for Sean to plan for the future. a living room, kitchen, bathroom, laundry facilities, One of his goals is to renew contact with his two and a porch. Initially, Sean had to adjust to having children, a 26-year-old son who is attending the a roommate, but now they hang out together on the University of Cincinnati and a 24-year-old daughter back porch during the nice weather. who works in Cincinnati. Although he talks to them on Independence Through Community Living Independence the phone, he hasn’t seen them in many years. Sean Residents prepare their own meals, and Sean says for also has his eye out for a decent used sax. When he him that usually involves a frozen dinner and a micro- was in elementary school, Sean played jazz and blues wave, although he would like to learn to make tacos. on his saxophone. When asked what his favorite song Staff help residents learn life skills such as cooking, was, he is quick to reply “School Room Dixie,” then preparing healthy meals, budgeting, and planning he hums a few bars. social activities. About once a month, Sean and other

6 “It’s a good place for me.” – Sean, MyPad resident

Stairway to one of the upstairs MyPad apartments is being renovated for new tenant.

MyPad is a cooperative project between HowardCenter and the Champlain Housing Trust (CHT). HowardCenter leases the five-apartment building in Essex Junction from CHT, and residents sublet apartments using income they receive from SSI or SSDI. MyPad is sometimes described as a “hybrid” program, a combination of a supervised apartment and a group home with 24/7 awake staff. All clients receive case management support through HowardCenter.

7 “We share a lot of things with them. I have been able to work closely with their families to provide culturally appropriate services.” – Harka Khadka, Program Manager, Developmental Services

Yam Mishra Harka Khadka

8 4 Inclusion in a New Community

Harka Khadka, Yam Mishra, and Madhu Neupane grew The younger sister also receives culturally appropriate up in neighboring villages in Bhutan and were reunited support from HowardCenter, including having Nepali years later through their work at HowardCenter. speaking residential and respite supports. Although she and the support providers speak English as a When they were teenagers, political turmoil caused second language, Harka still accompanies the family their families to move from Bhutan, and for the next to interpret when they go to a psychiatrist or doctor 18 years, they lived in separate refugee camps in Nepal. appointments. The friends unexpectedly met again in Vermont. Harka moved here in 2008 after earning a master’s degree Yam adds that even though he speaks the same lan- from Tribhuvan University in Nepal. Yam arrived in guage as his clients, he has a difficult time explaining 2010 with a bachelor’s degree from North Bengal certain medical terms, such as high blood pressure. University. In June of this year, Madhu Neupane, Most clients have never heard that term, nor do they joined them at HowardCenter. Madhu completed his understand the concept—either in English or Nepali. bachelor’s degree at Tribhuvan University and moved to Vermont in 2008. Now, all three are Program Man- Harka and Yam often are cultural brokers. Harka agers in Developmental Services. Together, they form explains, “Several clients have experienced trauma a team that helps clients with a range of intellectual and psychiatric issues. In our culture, this may be disabilities, who themselves are former refugees, to seen as a curse, and clients don’t want to express build healthy community connections. that.” Harka tells them it’s okay to express those concerns and that “we are here to help.” Harka and Yam agree that the blessing of being in Vermont is working with Bhutanese clients, many of Recently, Yam spoke to staff at Community Health whom they know from the refugee camps. Harka says, Centers of Burlington about how cultural differences “We share a lot of things with them. I have been able can interfere with diagnosing a medical problem. A to work closely with their families to provide culturally patient may deny having a problem because people appropriate services.” with problems in their culture are treated differently. Repeated visits for the same symptom could indicate Yam describes a HowardCenter client, a man in his a trauma-related issue. He urged Health Center staff 50s. He is unable to hear, and he wanted to return to be patient and create trust. “Remember, people to Bhutan—a sentiment echoed by many refugees. lost their spouses, their parents, their kids. Always While family members went to work each day, Yam’s remember that. If they have a headache, medicine may client was home alone in an unfamiliar culture. With help, but they may need more than that. Pay attention.” the help of HowardCenter services, he is becoming more engaged with the community, and activities such One recent day, Harka and Yam wander through as fishing have helped him adjust to his new life. Burlington’s Battery Park. Yam stops to visit with a group of Nepali-speaking Bhutanese men sitting on Another client, a non-verbal young woman whose the ground playing cards, while Harka talks with an parents are also disabled, faces many challenges. She elderly woman, his mother’s distant relative. They are is unable to walk well and was unable to feed herself. active in Burlington’s Bhutanese community of about The responsibility of caring for the parents and sister 800. They balance multiple roles: program manager, fell to the younger daughter, who is the family’s interpreter, cultural broker, and community member. breadwinner and arranged for them all to come to the What underlies all their work is helping clients build United States. connections with their new community.

After receiving HowardCenter services, the older sister As Madhu says with a smile “the three of us were is now able to hold a toothbrush, feed herself using trained together in junior high school in Bhutan to a spoon and a bowl, and turn on a water spigot. Her work for HowardCenter. overall health has improved.

The team highlighted in this article serves the emerging population of former Bhutanese refugees and is part of the HowardCenter Developmental Services. Developmental Services provides a wide scope of supports for individuals with intellectual disabilities and autism spectrum disorder and their families. Last year, 911 clients and their families received support.

9 “There are two types of people who go through care of his family. Instead, he began drinking—until CRASH,” says Paul. “Some folks who see themselves he remembered that he had to pick up his wife. On as victims think, the cop had no reason to pull me the way, he ended up in a snow bank. This time, his over, I only had one beer. They see it as a miscarriage license was suspended and he was ordered by the of justice. Then there are folks like me who are deeply courts to attend CRASH. impacted, shamed, humiliated. It can go either way. Lives can be devastated or people can get their lives “When I went to CRASH,” says Paul, “I had an together.” “ah-ha” moment. I realized that my relationship with alcohol wasn’t a healthy one. I decided to go through Paul is 45, married with two children, and lives in this and take it to heart. There was some truth in South Burlington. For many years, he worked in sales what they were saying.” for a business that required him to travel and enter- tain clients. He took clients out to dinner nearly every Paul credits much of his successful recovery to the evening, and dinner usually involved drinking. “I other participants in the weekend program. “I met didn’t drink much before, but the more I drank, the people who I might not be friends with otherwise, but more tolerance I had for alcohol.” Soon, Paul began even today we continue to support each other. If I’m drinking more at home. having a rough day, I can pick up the phone and chat, and they do the same.” Paul isn’t sure if he would His increased drinking coincided with the economic have made those same connections in the less- downturn, and he began to feel the pressure. He intensive evening program. became depressed, and to alleviate his depression, he drank more. “Alcohol was a diversion,” says Paul. After completing CRASH, Paul called Marianne Phillips, “I drank more and more to the point where I would CRASH Program Director, to see if there was anything nearly pass out in order to be able to sleep.” he could do to give back to the program. Soon after, he began speaking at CRASH classes. He tells par- In April 2009, Paul reached a low point. He remem- ticipants that although it looks pretty bad now, it will bers the afternoon. The sales numbers for his group get better. He says he also gives people a slap on the were low, and Paul was convinced he was going to be head and tells them, “If you don’t think you have a let go. He began drinking in the afternoon but then problem relationship with alcohol, look around you! remembered he had a meeting in Albany, New York. You’re in a CRASH Program. Wake up.” He got in the car, and on the way, he received his first DUI. Although he received only a minor penalty, Once again, his work requires travel so he isn’t able Paul began counseling for his depression and stopped to do as much as he would like for the program, but drinking. Later, in the fall of 2009, Paul did lose Paul continues to speak at CRASH as his schedule Finding Dignity Through Recovery Dignity Finding “When I went to CRASH, I had an ‘ah-ha’ moment.” –Paul, former CRASH participant and current CRASH teacher

his job. Although he and his family had a somewhat allows. “It helps me remain sober. It reminds me of “normal” Christmas, he became depressed when the where I once was, and I still get some lessons from bills arrived in January. He continued to go to coun- speaking.” He adds, “If someone is going to CRASH, seling, but he wasn’t really engaged with the process. I strongly urge them to see it as an opportunity. It “There’s a fair amount of work you have to do while isn’t a burden, something to get through. It’s a wake- you’re in counseling, and I wasn’t doing it,” he says. up call.” Soon after, Paul reached another low point. He was still unemployed, and he remembers debating whether And that is one wake-up call that Paul has heard loud to end his life, thinking his life insurance would take and clear.

10 Marianne Phillips, CRASH Program Director

CRASH (Countermeasures Related to Alcohol Safety on the Highway) Drinking Driver Assessments and Schools provide the screening process and refer- ral following license suspension resulting from a drinking-and-driving conviction. Weekday courses are offered in Burlington and St. Albans. Weekend residential sessions are offered in Huntington. Marianne Phillips, CRASH Program Director, notes that the weekend course is one of just a handful in New England. Participants attend from throughout New England, New York, and as far away as California and Florida. On average, 800 clients per year attend CRASH weekday and weekend programs in Chittenden County. The cost ranges from $400 for the weekday program and $600 for the weekend course.

11 “We can look at what the family needs and say: how can we join together to make this work?”

–Charlotte McCorkel, Director, First Call for Children and Families

12 4 Advocating for Healthy Families, Healthy Communities

HowardCenter’s First Call for Children and Families helps the family navigate appropriate medical and program is perhaps best known throughout Chittenden mental health services, which can be overwhelming in County for its 24/7 mobile crisis team. What may be a crisis. less known is the advocacy work that First Call performs behind the scenes to build a network of support for In all cases, First Call plays a key role in advocating children, families, and communities. for appropriate services for children and families. Because police may be the first contact during a First Call Director Charlotte McCorkel says, “There crisis, First Call clinicians offer trainings about how are no typical kids we see or average caller. Some- to best respond to someone who has a mental health times the caller just needs help understanding their issue or an intellectual disability. emotions.” Recently, a worried parent called when their young child came home from school after being If a patient arrives at the emergency room and there teased for the first time. She adds, “By letting the is a concern for self-harm or safety, emergency room caller define the crisis, we are able to intervene earlier staff contact First Call. First Call clinicians confer and help the family sooner rather than later. We can with the parents or guardian in a separate meeting look at what the family needs and say: how can we room, then with the child, and then with the whole join together to make this work?” family to discuss a plan for services which will support them on a path to health and well-being. When necessary, First Call clinicians meet face-to- face with the caller and family to gather additional In addition to working with individual families, First information. The goal is to help children and parents Call is often called upon when a community crisis develop a plan for wellness and prevention so issues occurs, such as a suicide or other traumatic event. don’t build. The plan that evolves is unique for every According to Charlotte, sometimes the biggest family, and it may be as simple as having parents opportunity for prevention is following a tragedy that outline curfew expectations. It may be a risk-reduc- impacts a community. She says this is often the most tion plan to keep kids safe by making sure there is no fulfilling aspect of her job. It is a chance to increase access to medications, alcohol, or firearms. In some collaborations with schools, medical personnel, and cases, First Call will arrange for a respite clinician to emergency responders. First Call offers training follow- spend a short time with a child doing something fun ing a crisis and has resources, such as best practice in the community as a healthy break from the emo- protocols, to give to schools and other groups to help tional stress. First Call also refers children and families them develop plans to prevent future tragedies. to outpatient, inpatient, and community-based support services. Charlotte says, “Tragedies become equalizers, for better or worse. There is no diagnosis required, and After each visit, First Call makes a plan with the everyone needs help or support. The emphasis is family to follow up with the child’s pediatrician and on people: people helping people, neighbor helping school guidance counselors, administrators, and other neighbor. We’re all part of the same community.” providers, as appropriate. First Call staff host col- laborative meetings to determine what mental health supports are appropriate and available for students.

When a child is struggling with symptoms of severe mental illness or is at risk of self-harm, First Call

First Call for Children and Families is Vermont’s designated mental health screener for Chittenden County and, when appropriate, clinicians screen children for hospital diversion services or psychiatric hospitalization. The program links families with other needed resources within HowardCenter and the larger community. First Call staff includes eight Master’s-level Children’s Crisis Clinicians who staff the program 24/7. Last year, First Call conducted 1,605 face-to-face assessments, and had another 13,830 crises, follow-up and intake calls and provided Crisis Case Management for 52 individuals and families.

13 Donors Thank you to all our donors in FY 13 (July 1, 2012-June 30, 2013). With your support, clients are able to live more independently.

CIRCLE OF CARE Marion E. Kenworthy – Sarah Trust Estate of Thelma F. Brad & Lisa Keysar Tawny & Ben Bloom $1,000 PLUS H. Swift Foundation Provost Knights of Columbus Council Rick & Lesli Blount* Anonymous donors (5) Rolf Kielman & Stevie Marna & Steve Tulin* #7525 Steve Boutcher & Lisa Altico Advisors Spencer United Way of Chittenden Dr. & Mrs. John Koutras Denatale The Morris & Bessie Altman Kinney Pike Insurance County Krebs & Lansing Consulting Matt Calhoun Foundation* Alexandra Labriola University Mall Engineers Anne Coates Askesis Development Group Lake Champlain Chocolates Vermont Children’s Trust Law Office of Karen S. Allen Kathleen Coates & John Patch* Mark & Rita Baglini* Price Chopper Foundation Michael & Marjorie Lipson* Mr. & Mrs. Robert Coleburn Elizabeth Bassett & John A. Mr. & Mrs. William Leckerling* Vermont Community Sharon & Steve MacNair Community Lutheran Church Pane* Eleanor R. Liebman Fund for Foundation Joseph Malboeuf Charles Cota Viola W. Bernard Foundation Adults with Serious Mental Vermont Refugee Resettlement Manosh Properties John & Melissa Cronin* Bio-Medic Appliances Illness Program James Massucco* Regina Darmoni & Peter BlueCross BlueShield of Main Street Landing Company Vermont Technical College Peter & Candace McCarthy* Boynton Vermont Managing Information Vermont Transco Laura Noonan Dear Lucy Mr. & Mrs. Gregory Bombardier Services Karen & Loren Ward Anne O’Neill Engelberth Construction Dr. & Mrs. Charles Bookwalter* The Maple Ridge Charitable Jane Westervelt Remo & Donna Pizzagalli* Essex High Air Force Junior Judith M. Buechner* Fund James H. Wick Pomerleau Properties ROTC Cadets City of Burlington Mr. & Mrs. John McSoley* Town of Williston Mr. & Mrs. Daniel Putzulu* First Congregational Church Burlington Labs Merchants Bank Zinnia Michael Radler United Women’s Fellowship* Michael & Jodie Casarico Mickenberg Dunn Lachs & RL Photo Mr. & Mrs. Matthew Frazee Catering by Dale Smith Rice Lumber Grant Norten & Associates* Todd & Margaret Centybear* Mr. & Mrs. Neil Mickenberg* CHAMPIONS Dale E. Rocheleau, Esq. Lee Grutchfield Champlain College Mildred Chapin Union WCTU $500 – $999 Andrea Rogers & Avery Hall* Scott Hammond Champlain Investment Peter Miller Anonymous donors (3) Santa Night Carol Hanley & Richard H. Partners NBT Bank American Flatbread Burlington Richard W. Schillhammer* Bernstein* Chittenden County Northwestern Medical Center Hearth Scott + Partners Her Look Enterprises Transportation Authority* Kerry O’Brien & Ed Biggins The Asorea Family Olcott & Lucy Smith Founda- John Higgins Church Street Marketplace Bob & Karen O’Neill Mr. & Mrs. David Austin tion Mike & Meg Huffman David & Margaret Coates* Anthony R. Quintiliani The Automaster David & Susan Sobczak Dr. Barb Kennedy Combined Federated Geri Reilly Real Estate Ken Axelson Dr. Sandy Steingard* Dr. & Mrs. Paul Kenworthy Campaign Thomas Rini BHS Booster Club James Stuart* Frank & Jennifer Kochman Thomas & Katherine Connolly* Rock Point Advisors Jeff & Jessie Bradley* Ronnie Sullivan Jane Koplewitz Fine Art Connor Contracting Stephen Rooney & Alice Weston Heidi Brigham Peter Swift & Diana McCargo Jewelry Courtyard Burlington Harbor Rotary Club of Burlington Bruegger’s Comcast Foundation Christine Koster Hotel Christopher & Michelle Mr. & Mrs. Alden Bryan The Medical Store Sherri Lamberton Mr. & Mrs. Jim Crook Sanetra* Town of Charlotte Thorpe Charitable Trust* Mr. & Mrs. Thomas Little Dinse Knapp McAndrew* Liz Sargent Tom Clavelle Town of Underhill Robert Maddison Elton John AIDS Foundation Mr. & Mrs. Gary Savage Mr. & Mrs. William Coates* Mr. & Mrs. Gregory Vaut Jane P. Marlin Town of Essex Jack & Wendy Scully Martha J. Cooper Bruce & Lillian Venner* J. Ellen Marsden Jay & Susan Fayette Town of Shelburne Drs. Paul & Nancy Cotton* Vermont Federal Credit Union Bob & Mary McKearin* Angelo & Betty Finelli* Deborah Dunlap Shenk Datamart Vermont Open MRI Marie McKeige Fleischer Jacobs Group Sills Family Foundation Dealer.com Vermont State Employees Mr. & Mrs. Brian Meyer Fletcher Allen Health Care Michael Simoneau & Geri Shawn Dooley Credit Union Sarah Muyskens & Michael Flex-a-Seal Reilly* Edward Jones Denise Vignoe & Sima Breit- Green* Frederick M. Coon Trust Sleep Number Store Mr. & Mrs. Joseph Ellovich* erman* New York Life Insurance The French Foundation Whit & Meg Smith Amy Eroh Barbara York & David Adair* Company Giving Campaign Green Mountain Coffee Sopher Investment Manage- The Essex Young Tradition Vermont Michaelene Paquette* Roasters ment Essex Alliance Church Ann Patterson William Griffin City of South Burlington Fletcher Allen Health Care Paul Frank + Collins* Mr. & Mrs. Hugh Griffiths* Paul & Connie Stabler* Department of Psychiatry SPONSORS Duane & Laura Peterson Town of Huntington Elizabeth Steele* William Gallagher $250 – $499 George H. Philibert Robert Hyams & Kristen Debra Stenner & Keith Mintz* P. Alexander Graham* Anonymous donors (6) James & Judy Pizzagalli* DeStiger St. Michael’s College Gravel & Shea Dr. & Mrs. David J. Angus Gail Rosenberg & Tom IEHA VertMont Chapter Betsy B. Sylvester* Hallam/ICS* Anne M. August O’Connor* IBM Employees’ Charitable TD Charitable Foundation Sarah Hays Barnes & Noble Booksellers Peter Ryan Contribution Campaign Tech Group / Tech Vault Heritage Aviation Jeff Barney Mr. & Mrs. Gregory Sargent* Timothy & Patrizia Jamieson* TruexCullins Architects Carin M. Hoffman Nancy Bassett* Mark Schroeter Town of Jericho Instrumart Bob & Carol Bick Barbara Scotch

14 Mary Lou Shea Tina Christensen Dr. & Mrs. Joseph Hagan* Mr. & Mrs. Matthew Smith Linda Blackerby Andrea Halnon Sustaining John C. Stewart* Virginia Clarke & Ted Lyman* Jameson Halnon Lynn Stillman Gary Clark Mr. & Mrs. Chris Ham-Ellis Stoweflake Mountain Resort Dave & Helen Coates Bailey Mr. & Mrs. John Hammer Sponsors & Spa Rep. Joanna Cole Hazelett Strip-Casting Corp. Sugarsnap Ed & Nancy Colodny* Hearts Hands & Horses HowardCenter introduced Sustaining Greg & Melissa Tomasulo Community National Bank Lael Hester Saralinda Turner* Conant Metal & Light Suzi & Charles Hillman* Sponsorships in 2012 as a way to Charles Vella Timothy D. Connolly Hilton Burlington Hotel encourage corporate support of our Vermont Economic Develop- Dennis Conti Mr. & Mrs. Sam Hoar* three major fundraising events: ment Authority Robert F. Cooper* Richard Horn Curling Challenge in March, Big Night Nathaniel Vincent Dr. & Mrs. Paul Costello* HUB International New Eliot & Ann Weathers Chari- Dr. & Mrs. Jeffrey Crandall* England in June, and Zoe’s Race in August. table Trust Hon. Geoffrey & Leslie Jan Hughes We are pleased to acknowledge our Mr. & Mrs. Richard L. Weed Crawford Barry Ibey 2013 Sustaining Sponsors: Thomas & Ellen Wilkins Jeffrey Croteau Elaine Inker Michael & Valerie Wood-Lewis Jeff Crowe Jay Peak Resort Mr. & Mrs. Fred Curran* Mr. & Mrs. Mark Johnson SUPPORTERS Martha Dahlberg John Davis & Associates, CPAs $100 – $249 Stephen & Wendy Dale Coree & Ned Kirsch Anonymous donors (7) Dance in the Isle Bob Kiss & Jackie Majoros A Single Pebble Bethany Dandrow Matthew Kloss Peter Allaire Ruth D’Angelo Mr. & Mrs. Henry Lambert Heather Alley Kelly Deforge Mr. & Mrs. Michael Larkin Linda Almy* Thomas Devine & Kim Joseph Lasek & Carina Cartelli Al’s French Frys Allshouse Sheila M. Lawrence* Sandra Anceleitz Mr. & Mrs. Robert DiPalma* Mr. & Mrs. Bruce Leavitt Cheryl Appe Frank & Ducky Donath* Jim & Clorinda Leddy ATC Associates* Mr. & Mrs. Jack Dwyer John Leddy & Louise Thabault* Stephanie Aubert Inger Marie Dybfest Leunig’s Bistro Ausable Chasm Jean Dysinger Mr. & Mrs. Martin LeWinter Timothy Baechle* Gillian Eaton* Louis Lionni Mr. & Mrs. Alexander Barclay Craig Eilers Katherine Lopez A. Barbara Bartlett David Ellenbogen Lululemon Bearded Frog Dr. Vivian Esparza Jai Macker Hunter Bedard The Essex Agency Dr. Matthew MacNeil Bentley Merrick, DMD John & Jane Ewing Mad River Glen Mr. & Mrs. Peter Bernhardt Expressions Mr. & Mrs. John W. Mahoney Mr. & Mrs. Bayard Bigelow Veronica Fallon & Richard Martie Majoros Barbara Barrett Bloom Messer Joseph Malenfant Jr. Gerri & Sam Bloomberg* The Farmhouse Restaurant Arnie Malina Mr. & Mrs. Bruce Bouchard Group Christine Martin Mr. & Mrs. Joseph Boutin* Mr. & Mrs. David Farrington Mr. & Mrs. Ellis Mascareno Mr. & Mrs. Peter Bouyea Kathy Ferland Mr. & Mrs. Benjamin Mason Walter Breck & Katharine Hikel Mr. & Mrs. Charles Finberg Sandy May New England Floor Covering Ann Roche Casual Furniture Mr. & Mrs. Thomas E. Brennan Theresa C. Findeisen MBA HealthGroup John & Eunice Newell Lily Rogers Mr. & Mrs. Dave Brisban Colleen Fiske Richard McCreary Ward & Lois Nial Joshua Rollet Mr. & Mrs. Christian Brown Mr. & Mrs. Eric Flegenheimer Ashleigh McCrory Jeff Nolan Ruggco Derwin Brown Fletcher Allen’s Community Joseph & Doreen McNeil Northeast Benefits Mark Saba & Karen Paul Mary & Charlie Brush Health Improvement Fund Amy Mellencamp & Charles Management S&H Underwriters Paul & Mary Bugeja Flynn Center for the Smith* Daniel & Sandra O’Brien* Mr. & Mrs. Bijan Salimi Christine Burdick Performing Arts Mr. & Mrs. Dan Mellinger Katherine O’Neill Maureen Sandon Jacqueline Burleson* Cote Forbes Charles Mercier & Pamela Barbara Paterson Mr. & Mrs. Jonathan Sands Burlington Supportive Housing Frances Foster* Jackson Elsie & R. Allan Paul* Jennifer Savino Initiatives Mr. & Mrs. George Fox* Susie & Ben Merrick* PDM, Inc. Joan Briggs Schillhammer Burlington Wine & Food Sen. Sally Fox Nick & Morrissey Development Matthew Perkins Dorothy Schnure & Willem Festival Mike Francis Jeff Miller Andrew & Kristen Peterson Leenstra Dr. Thomas Busby Rajan Frantz Mr. & Mrs. John Moore Lorraine Pitcher Ray Schuppe By The Dozen Dogsledding Free Press Media Mr. & Mrs. David Morency David Porteous & Vicky Smith* Susan Schweitzer Mr. & Mrs. Stephen Caflisch Sylvia Geiger Darcy Morgan Poultney United Fund* John Schwindt Douglas & Christine Campbell Mr. & Mrs. Phil Gellis Ryan Morgan Karen Prosciak Mr. & Mrs. Russell Scully John Capano J & E Gifford Memorial Fund* J. Daniel Morris Kellie Provost John Servin Erin Cardon Ed Giroux J.A. Morrissey* Sec. Douglas Racine David Sette-Ducati John T. Carpenter* Mr. & Mrs. William Graham* Melinda Mosley Jane Ready* Mr. & Mrs. Christopher Shaw Mr. & Mrs. Edward W. Castle Adele R. Greenberg* James Munn Jennifer Rettew Shelburne Museum Chamberlain School Green Mountain United Way Bill Nedde Linda Ricci Ira Siegel Charlotte Shelburne Rotary Susan Green Douglas C. Nedde Gene Richards Silver Maple Editions Club Michael Griffin Robert Neeld Kathleen Roberts* Eva Simcoe Mr. & Mrs. Jay Cheer Mr. & Mrs. Paul Growald Keith Nelson Kara Robinson Skirack

15 Deborah Smith* Mr. & Mrs. Robert Bamberger Adam Burritt George Delano Lynn Genovesio Sneaker’s Bistro Sudhir Bansal Cathie Buscaglia Thomas Delittot Christian Georges & Julia Theresa Soares Mr. & Mrs. Howard Barber Angela Buttura Madeline Deshaies Kimball Mr. & Mrs. Nick Socinski David Bardaglio Dan Byrnes Jody Desjardins Bill Germer Mark Sorensen David Barker Mr. & Mrs. Richard Cady Robert Dial Marie A. Gervais Mr. & Mrs. Charles Spence Dan Barnes Mr. & Mrs. John Cain Lynn Dionne Mr. & Mrs. John Gilmour Mr. & Mrs. Scott Springer* Karen Barnes Joseph Callahan Joseph Dippel Vicki Gilwee Kerin Stackpole & Maria Mary Barrett Ana Maria Camargo Ryan Ditofsky Kathy Girelli McGrath Mr. & Mrs. Gregory Barrows Carrie Campbell John Doane Barbara B. Glade* Christine & Christopher Lisa Beal Mr. & Mrs. Dennis Campbell Richard Doherty Lucy Gluck Staffa* Jessie & Nathan Beaman Paula N. Campbell* Connie Dollinger Carol N. Gluckman Mr. & Mrs. Sol Steingard* Brenda Bean Charlotte Canelli Kathleen Donahue Catherine Goldsmith Dr. Gail Stevenson Kelly Becker Maureen Cannon Sue Donahue Erica Goodrich Barry & Carol Stone* Ali Beddoe Edward Capano Mary Anne & Steven Donato Mr. & Mrs. Brian Goodwin Mr. & Mrs. Roger Stone Donna & John Beecy Elizabeth Capano Doug Donderi Roger Gosciminski Russell Stratton & Lucie Kidd Dave Bennion & Pam Greene Leslie Capano Alison Douglas Anne Goudreau Emilie Szakach Emily Bent Dan Cardon Kimberly & John DuBrul Marc Goudreau Stephen Szilva Ryan Bent Gennette Carr Arline Duffy Steve Gould Dr. Burton S. Tabakin Mr. & Mrs. Ritchie Berger Diane Carrier Thomas Dunn The Brown-Green Family Beth Tarallo Jackie Berkowitz Susan Cartwright Jenny Dutil Gayle Chellis Grim Kevin Thibodeau* Meg Berlin Beth Fialko Casey Clare Dyer Becky Groberg Susan Thomas Bertha Church Michael Castelli Susan Eddy Mr. & Mrs. Marcel R. Grunvald* Maria Thornton Denis Berthiaume* Jen Castonguay Chandler Ede Thomas Gustafson & Ann Adam Tower Suzanne Besser Steve Cavalieri Cindy Edmonds Arcovitch Debra Trahan Margie Beyer Wes Chaput Edmunds Middle School Matt Hajdun James Turvey Robin Bienenstock James Charbonneau Emily Egolf Mr. & Mrs. Bruce Hale MaryLee & Richard Ritter Amy Bigelow Marie Charbonneau El Gato Cantino Amy Hallett Dr. & Mrs. David VanBuskirk Black Sheep Bistro Andrew Chardain Kevin Ellis Robert H. Hallowell III Phillip Vander Kraats Kristin Blanchette Chef’s Corner Stacey Ellis Elizabeth Halpern Roland VanDyk Bart Blaner* Child Travel Services John Ellis-Monaghan Charlotte Hanna & Scott Nichols T. Van Rhede Richard Blank Mohit Chopra Donna Ellison Bassage* Van Der Kloot Bluebird Barbeque Jason Chung Kevin & Stacey Endres* Linnea Harben Daniel Van Woert Bobcat Cafe Jeff & Michelle Clark Dana Engel Grant Harders Anthony & Suzanne Villanti William Bodette Matthew Cleare Leslie Erb-Wallace Jim Harders Katherine Villanti Ethan Bogar Mr. & Mrs. James Coffrin Harley Eriksen Gladys Coates Hart Meggan Ward Jessica Boldyga Thomas Combes Tacia Eriksen Meghan Hart Lynne Bond & David Watts April Bolin Margaret Conant Mr. & Mrs. Tom Eriksen Michael Haseck Wade & Marcy Weathers Paul Bolychevtsev Mr. & Mrs. Lyman Conger Peter Etchells Eric Hastings John West Chuck Bongiorno Eric Connolly Executive Car Care Shaun Haviland Tom Whelan Cinse Bonino Maureen Connolly Rudy Farmer Jeff Hayes Michael Wisniewski Mr. & Mrs. Thomas Bostwick* Stephen Contompasis Vivianne Farmer Barbara Heilman Mariellen P. Woods Mr. & Mrs. Alan Botula* Yvonne Copeland Devon Fay Michelle Henry Brad Worthen Ann Bouchard Paula & Tim Cope John Federico John Herr Doug Wright Janice Bouchard Katherine Lutz Coppock* Dan & Amy Feeney John Hersh Marie & Edward Zura Michael Bouchard James & Donata Corrigan Mr. & Mrs. Ross Ferguson Jordan Hershman Michael Bouffard, Sr. Kim Corrow Mr. & Mrs. Roy Ferland Mark Hickernell FRIENDS Mr. & Mrs. Leslie Boughner Costco #314 Fire & Metal Goldsmiths Hickok & Boardman Group TO $99 Maryse Bourgo Katie Costello Jules Fishelman Benefits Anonymous donors (7) Terrence Boyle & Robin Worn Mr. & Mrs. Martin Costello Lesley Fishelman Kerry Hill Dr. & Mrs. Christian Abajian Mr. & Mrs. Peter Brady Mary Cotton James Flint Jeffrey Hindes Ernestine Abel Myrna Braverman* Cheryl & Bernie Couture Philippe Floyd Mr. & Mrs. Brian Hoffman Mr. & Mrs. James Adams* Mr. & Mrs. Thomas Brennan Janice Couture Callie Flynn Sylvia R. Hoisington John Afshar Dean Brigante Thomas Couture Susan Flynn Beth Holden Albert D. Lawton School John & Velma Brigante Mary Crane Aaron James Fogg Britt Holmen & Lisa Aultman- Sandra Allaire Scott Brigante Nathan Crosby Gail Forgays Hall Kim Allhouse Scott Brightwell Evan Cross Tom Forgione Chris Horton Alexandra Jessup Altman Heather Bromberg Thomas Crowley Carolyn Fox Debi Hron Yvette Amblo-Bose Nancy Bromberg Ann Cullen Marc Fragola Jimena Huaco James Annese Christine Brome Amy Cunningham Paul Fraser Gregory Hudson Cara Arancibia Andrew Brons Lauren Cunningham Skeek Frazee Erin Hullinger Alison Armstrong Kathi Brown Mr. & Mrs. Kenneth Dahlberg Diane & Thomas Freiheit Deb Hunter Trevor Ashe Kimberly Brown Mr. & Mrs. William Daly Leslie Fry Peter Hunton Jennefer Atkins Marion Brown Thom Daniel Carolyn Fundis Sandra & Bernard Hussells Mr. & Mrs. Gregory Audette* Roberta Brown Lois D’Arcangelo* Katie Gagliardo Karen Hussey Nonna Aydinyan Jeff Buckman Kathleen Davies The Gagne Family Marquita Hynes Leslyn Bailly-Hall Frances Buono Clarence Davis Thoms Gallagher Mr. & Mrs. Brian Ibey Kimberly Baker Stella Buono Lauren & Brian Davis Bryan Ganley Nicole Ibey Stan Baker Anne Burnett Rebecca Davison Kaitlin Garrison Ice House Restaurant Kimberly Baldwin David Burnett-Menard Richard Deane Louis Gehring The Inn at Shelburne Farms Mr. & Mrs. Grant Bamberger Chris Burns Robin & Michael DeGregorio Peter Gehring Angelo Iorlano*

16 Contribute. Ways Your financial support sustains critical services for more than 15,000 clients a year: children and teens with emotional and behavioral challenges and their families; adults with mental illness and to Help substance abuse issues; and people of all ages with intellectual disabilities.

Support HowardCenter’s programs and services benefitting the community. Honor a friend or relative with a gift in his/her name; we will tell those you honor of your kindness.

Mail a check, authorize a gift via credit card, or donate online at www.howardcenter.org. Include HowardCenter in your will or designate a percentage of your paid-up insurance policy.

Participate. HowardCenter hosts several fundraising events throughout the year. Put together a team for the Curling Challenge, Vermont’s only curling fundraiser, in March. Run or walk in Zoe’s Race in August and help us make homes more accessible for Vermont children and their families. These events are an opportunity for HowardCenter to increase program funding, involve the community, and raise awareness about our diverse services. Join us!

Volunteer. Everyone has a skill, talent, or interest to share, and we invite you to see how you can help HowardCenter by checking the volunteer opportunities on our website.

Be an Ambassador. Tell your family and friends about how you or someone you care about has been helped by HowardCenter. Your story reinforces the life-saving support our clients receive and dignifies those who receive mental health services.

Thank you for helping. We are most grateful to you.

Kristen Isgro Brian Kloss Diana & Gregory Langston Annie Lunn Emma McKay-Thorpe Dr. & Mrs. Frank Ittleman Kathleen Kloss Kimberly & Jason Laroche Anne MacLeod Sally McKenzie Kurt Janson Cynthia Knauf Mr. & Mrs. Louis Lasonde* Macy’s East Scott McKenzie JCPenney Gordon Knox Mr. & Mrs. Robert Lavallee Ryan Magee Marni McKitrick Lorraine Jenne & Terry Butson Jessica Kosa Stephen Lavlette Magnolia’s Bistro Amy McLaughlin Jessica Johnson Grant Kotovsky Mr. & Mrs. John Lawlis Olivia Maher Anna McLean Lee Johnson Monique Kraft Mr. & Mrs. Michael Leff Dr. & Mrs. Patrick Mahoney Tracy McNeil Mary & Hale Johnson Andrew Krammen Brian Leffler Matthew Malenczak Robert McNeish Meg Johnson Taylor Krammen Cindy Lefkoff Sandi Mann Brian McQueen Bonnie Johnson-Aten Max Krauss Danielle Leon Gary Margolis Glenn McRae Emily Jones Kevin Kresser Karen Lepuschenko Carrie Anne Marshall Beth Mellors Mr. & Mrs. Joseph Jordan Laurie Kutner Mr. & Mrs. Bob Leuang Tanya Marshall Sheila Mercon Maureen Joyce Neil Kvasnak Kimberly Leubbers Julia Martiesian Caren Merson Jay Kasparian Nancy Labombard Heidi Levinson Chelsea Martin Bud Meyers Sara Katz Derek LaBrie & Christine Michael Levy Joan C. Martin* Doris Miller Rachel Kaupplia Fielder Troy Levy Nancy McCrackin Ronald Miller Deborah Keel Mr. & Mrs. Steve Labriola Frankie Lieberman Polly McEwing Robert Millikin Rich Keenoy Sherman & Lorraine Lachs Mr. & Mrs. Eric Lindstrom Alan Matson Marsha Milot Bill Kehr William LaCroix Maria Linton Jim & Maureen McFadden* Elsie Minadeo Greg Kehr Monica Lafayette Little & Cicchetti Patrick McGeoghegan Jen Mitchell Michael Kehr Sara Lafreinere Cheri Little Marie McGinnis Ryan Mitofsky Dr. & Mrs. Jay E. Keller* Lake Champlain Cruises Saban Littlefield Carolyn & Mary Beth McGrath Michael Mittag & Penelope The Kelley Family Lake Champlain Maritime Eleanor Livingston Dave McGrath Tompkins James Kelly Museum Kaylan Livsey Jon McGrath Bob Monette Lily Kielman Lake Champlain Transportation Susan Lockwood Megan McGrath Katharine Montstream & Al Mr. & Mrs. Robert Kilpatrick Delaina Lamoureux Rose Loiselle Myria McGrath Dworshak Carrie King Kimberly Lane Anita Long & Dorothea Brauer Paul McGrath Mr. & Mrs. Robert Monty Helenlisle King Linda Lane Katherine Long Seth McGrath Bonnie Moore Wilhelmeni Kirk Michael Lane Mireille Longe Tom McGrath Louise Morgan Klinger’s Bread Company Tammy Lang George & Marie Luhr Sandy McGuire Julie Morin

17 Thomas Morley Robert Pierce Mr. & Mrs. Alfred Rosa Jennifer Sly Sylvie Vidrine Rachel Morton Ingrid Pixley Margaret Rosenau Andrew Smith Mr. & Mrs. Ed Vizvarie Andrew Moshovetis Michael Pixley David, Jayne & Jonathan Brett Smith Mr. & Mrs. Steven Voldman Dawn Moskowitz Stephanie Pixley Rosenberg Harlan Smith Matt Vosburgh Mr. & Mrs. J. Jeffrey Munger Tanja Pixley Katherine Ross Phyllis Smith Andrew Vota Deena Murphy Jenn Pizzagalli Marilyn Roth Robin Smith Christine Wade Lorraine Myers Lisa Pizzagalli & Daniel Becky Roy Sarah Smith Chris Waite Peter Myers Johnson Matt Roy Victoria Smith Wake Robin Corporation Vinod Narasimman Kaela Plant Catherine Rude & Mark Smuggler’s Notch Resort Dona Walker Mr. & Mrs. Brian Nelson Paul & Gina Pizzagalli Plunkett Kennedy Alex Snyder Mr. & Mrs. Michael Walsh Dr. Eliot Nelson & Maryann Mr. & Mrs. Joe Pobieglo Shayla Ruland Erika Soares Alice Wang Lisak Clayton Poitras, Jr. Catherine Ruley Adam Solomon Heather Ward Grace Nelson Kate Pond & Fred Stetson Mr. & Mrs. John Russell Wayne Sornberger Samantha Ward Mr. & Mrs. Keith Nelson Lyn Porter Thomas Russell Linda Spence Karen Warren Jane Nesbitt Beverly Post Eric Rutz Laura Spencer Michelle Waterman Rose Nguyen Bill Post Thomas Ryan Anne Felton Spencer Freya Waters Dora Nicholas Susan Poverman Mr. & Mrs. Timothy Ryan William Spencer & Annie Hall Charles Webber Ann Nichols Donna Powell & David Francis Danielle Rylant Janet Spitler Joanne Wechsler Mike Nichols Marybeth Prager Magdalena Salemno Dan Stanyon Seth Weiland Mr. & Mrs. Milner Noble Nancy Pratt Mr. & Mrs. James Salter Mark Stephenson Mr. & Mrs. Robert Weiler Andreas Nolte Tama L. Preuss Julie Sancibrian Mr. & Mrs. Timothy Stetson Kevin Weimer Joe Noonan Todd Preuss Anna Sancilio & Jean Held Nate Stevens Mr. & Mrs. Stanley Weinberger Mr. & Mrs. Stephen Norton John Price Kimberly Sanders David Stewart Patricia Wells Frank Norwood John (JC) Price Bethany Sargent Susan St. Hilaire* Clara Welsh Mr. & Mrs. Gerard Nugent Allison Pritchard Judy Sassorossi Jan & Michael Stiles Steve Wetherby Dan & Leo O’Brien David Prodell Jennifer Savas Travis St. Peter Bart Whearty Milissa O’Brien Derek Punt Gina Scafa Charlie & Judith Stringer Kimberly Whitcomb David O’Grady Heidi Qua Cynthia Schlosser David Stucker & Sara Mason Heather Wilcox

For more information about how you may contribute to HowardCenter, visit our website at www.howardcenter.org.

Sherry O’Leary Anna Quinn* Tracy Schneider Fern Sullivan Marissa Wilkens Casey O’Neil Jamie Rainville Joseph Schoenfield Mark Sustic Christopher Williamson Claire Oppenheim Chelsea Rapin Katherine Schubart Sweet Clover Market Katharine Williams Alyssa M. Oruoja Veronica Rathgeb Dr. & Mrs. Donald Schultz Mary Beth Sykas Marlene Williamson Nancy Osborne Glenn Ravdin Amelia Schumacher Tom Tavares Shawn Wilson Kevin Ose Mr. & Mrs. Mark Redmond Mr. & Mrs. Peter Schuyler* Grant Taylor Katie Wiseman Barb Paganelli Shirley Reid & Tom Paine Nancy Schwartz Linda Taylor Mr. & Mrs. John Wisener Bradley Palmer Natalie Remillard Mari-Jo Scully John Tedesco Dr. Ann Wittpenn William J. Papas Grayson & Samantha Renaud Thomas Secondo Paulette Thabault Annie Wohland Anne Paradiso Thomas Renaud Donna Sevy Mr. & Mrs. Philip Theodoseau Kerri Wolynec Anthony Parent & Janice Kristen Rengo Mr. & Mrs. Eli Sevy Amy Thibault Wood Form & Design Sabett Robert Resnik Michael Sevy Ben Thurber Lou Wood Marissa Parisi Miss Annie Reville Joan Shannon & Kenneth Grillo Benji Thurber Sarah Wortman Judith Parsons Christopher Richards Tammy Shannon Timberlane Dental Group Jean B. Wright Pauline’s Cafe Shelley Richardson Maya Shapiro-Miller Tiny Thai Jason Yereb Peking Duck House Valerie Richardson Mukesh Sharma Jeffrey Tobroche Mark Young Penny Cluse Café Galandrielle Richmond Jennifer Shepherd Alexander Topps Meredith Young Greg Penny Linda Riddell Daniel Sherburne Toscano Cafe Joshua & Abby Zall Chris Pepin Carol Roach Dr. Andrew Siegel Mr. & Mrs. Jonathan Trefry Anthony Zarriello Annette Perras Mr. & Mrs. William Roberts Eric Siegel Union Mutual Fire Insurance Steven Zdatny Sarah Perreault Clara Robinson Rachel Siegel Company Olivia Zeltner Jane Peterson Pat Robins & Lisa Schamberg Gunnar & Jean Sievert Peter VanBuren Zoe Ink Jenny Peterson Rocky Ridge Golf Club Kyle Sillman Sarah Vasilik Mr. & Mrs. Robert Zwonik* Karen Peterson Shannon Roesch Adrianne Simeone Vermont Chapter APTA William Peterson Bill Rogers Catherine Simonson & Joe Vermont Council of Devel- * Donors of five consecutive Pet Food Warehouse Elizabeth Rogers Laferriere* opmental & Mental Health years or more. Petra Cliffs Climbing Center Mona Rogers Julie H. Simpson & Matthys Services Janice Phelps David Rome Levy* Vermont Symphony Orchestra Julie Phillips Nichole Ronter Eileen Sinopoli Anne Vernon Harry Pickering II Maureen Roosa Michael Sitko Mike Verrill

18 EVENT SPONSORS GIFTS IN MEMORY OF Gail Forgays Thelma & Joseph Provost Vanessa Dwyer Albert D. Lawton School Trust Estate of Thelma F. ECHO at the Leahy Center for 101.3 ESPN/Planet 96.7/ Marcel Beauregard Dr. & Mrs. Patrick Mahoney Provost Lake Champlain Star 92.9 Madeline Deshaies Mr. & Mrs. Robert Monty El Gato Cantino Altico Advisors Mr. & Mrs. Joe Pobieglo Francine Putzulu Mr. & Mrs. Joseph Ellovich Askesis Development Group Daniel W. Bousquet Mr. & Mrs. Charles Spence Mr. & Mrs. Daniel Putzulu The Essex The Automaster Christine Wade Mr. & Mrs. Michael Walsh Executive Car Care James P. Quinn Bio-Medic Appliances Expressions Anne Quinn BlueCross BlueShield of Shufen Chen Donna Purcell Faith United Methodist Church Anna Sancilio & Jean Held Charles Cota The Farm at Vermont Youth Vermont Andrea Rini Bruegger’s Conservation Corps David Claghorn Arlene Aimone Rose Thomas Rini Burlington Labs The Farmhouse Restaurant Mr. & Mrs. Harry Van Tuyl Susie & Ben Merrick Cairns Arena Jeff Rose Group Fire & Metal Goldsmiths Connor Contracting Cindy Clark Sandy Hook victims & Susie & Ben Merrick First Night Burlington Cornerstone Physical Therapy Champlain College families Fleet Feet Courtyard Burlington Harbor Mr. & Mrs. Russell Scully Gail Rosenberg Hotel Susan Coates Mr. & Mrs. Benjamin Mason Fletcher Allen Health Care Datamart Dave & Helen Coates Bailey Irene Schillhammer Community Health Dinse Knapp McAndrew Mr. & Mrs. David Coates Joan Briggs Schillhammer Ann Sikes Improvement Fund Edward Jones Mr. & Mrs. William Coates Richard W. Schillhammer Paul & Connie Stabler Flynn Center for the Fleischer Jacobs Group Performing Arts Anna Marie Smith Fletcher Allen Health Care Frank Curley James B. Stillman, Jr. Foley Distributing Paul & Connie Stabler Department of Psychiatry Little & Cicchetti Joan Briggs Schillhammer Free Press Media Free Press Media Lynn Stillman Garden Time Good Health Frank Donahue IN-KIND DONORS Marcy Gillam Green Mountain Coffee Roasters Mr. & Mrs. Wade Weathers Raymond Sorell Global Pathways Jewelry Hearts Hands & Horses Mr. & Mrs. Gerard Nugent 101.3 ESPN/Planet 96.7/ Barbara Godfrey Tom Ferguson Heritage Aviation Star 92.9 Good Times Café Mr. & Mrs. Ross Ferguson Bee Tabakin Kinney Pike Insurance, Inc. A Single Pebble Scott Gould & Marcy Murray Dr. Burton S. Tabakin Able Paint Glass & Flooring Lake Champlain Chocolates Nicholas Hall Great Harvest Bread Advance Music Green Mountain Coffee Law Office of Karen S. Allen Mr. & Mrs. Wade Weathers Kathleen Terrill Ann Roche Casual Furniture Roasters Price Chopper Brenda Williamson Managing Information Services Curtis Robbins Irving April Cornell Green Mountain Curling Club Mickenberg Dunn Lachs & Anonymous Larry Thornton Ausable Chasm Guitar Center of Williston Smith Maria Thornton Baglini Family Handy Family Enterprises NBT Bank Rob LaClair LL Bean Outdoor Discovery Hannaford #303 Rice Lumber Mr. & Mrs. Howard Barber Heidi Voight Schools Karin Hayes Ride-Away Vermont Mr. & Mrs. Bruce Bouchard Linda Almy Bearded Frog Healthy Living Rock Point Advisors Mr. & Mrs. Richard Cady Ben & Jerry’s Hen of the Wood Scott + Partners Mr. & Mrs. Dennis Campbell Becky Wacek Bennington Potters North Henry’s Diner The Medical Store Community National Bank Mr. & Mrs. Marcel R. Grunvald Dr. Renee Bergner Suzi & Charles Hillman Tech Group / Tech Vault Clare Dyer Bertha Church Hilton Burlington Hotel Rabbi & Mimi Wall TruexCullins Architects The Gellis Family Bob & Carol Bick Ice House Restaurant Mr. & Mrs. Steven Voldman University Mall Mr. & Mrs. Paul Growald Black Sheep Bistro The Inn at Shelburne Farms Robert H. Hallowell II Bluebird Barbeque It’s A Fine Mess Vermont Community Access Theresa Waters Mr. & Mrs. Brian Meyer Bobcat Café Jay Peak Resort Media (VCAM) Mr. & Mrs. John Coates Vermont Electric Power Mr. & Mrs. John Moore Boloco Roland Kielman Company (VELCO) PDM, Inc. Katrina Breen Rolf Kielman GIFTS IN HONOR OF Vermont Energy Contracting & Mr. & Mrs. John Russell Christian Brown Klinger’s Bread Company Supply Corporation Mr. & Mrs. Philip Theodoseau Bruegger’s Jane Koplewitz Fine Art Gordon Ayers Vermont Open MRI Vermont Chapter APTA Burlington Wine & Food Jewelry Mr. & Mrs. Joseph Boutin Vermont Transco Vermont Economic Develop- Festival Lake Champlain Chocolates ment Authority By The Dozen Dogsledding Lake Champlain Cruises Vermont State Employees Carrie Daigle Cairns Arena Credit Union Kevin Thibodeau Lake Champlain Maritime Cindy Martin Catering by Dale Museum Mr. & Mrs. Kenneth Dahlberg Ellen Gluckman’s birthday Charlotte Flower Farm and Lake Champlain Transportation CITIES AND TOWNS Patricia Wells Carol N. Gluckman Design Studio L’Amante Cheese Traders and Wine Burlington Mr. & Mrs. Michael Larkin Newtown, CT children Sellers Charlotte HowardCenter Staff Bruce Lee Mr. & Mrs. Peter Schuler Chef’s Corner Essex Gail Rosenberg & Tom Leunig’s Bistro Chiropractic Works Hinesburg Sandford Pollack O’Connor LinCo Entertainment City Market Huntington Myrna Braverman Kristina Lind Killian McRae City of Burlington Jericho Lisa Linnane Mr. & Mrs. Henry Lambert Commando / Her Look Milton Jordan Preavy Pam Lipman Enterprises Richmond Mr. & Mrs. Leslie Boughner Lippa’s Jewelers James Patterson Conant Metal & Light Shelburne Kathi Brown Brandi Littlefield Jane P. Marlin Heather Corey South Burlington Kimberly Brown William Leckerling Angela Buttura Costco #314 Lululemon Underhill Laura Pickens Mr. & Mrs. William Daly Daily Planet Judy Lyons Williston Paul & Connie Stabler Flex-A-Seal Dear Lucy Mad River Glen

19 Magnolia’s Bistro 2013 Annual Report Whitney Leighton Bill Germer Hilary Bickford Marilyn’s Volunteer List Michael Leugers Noah Gibbs Sue Carter Al Martin’s Nicole Maille Chris Gilespi Cindy Chittenden Sam Mazza Big Night Jacyln Marcotte Aaron Gratton Dave DiElsi Muddy Waters Jessie Bradley Terry Materson Meghan Guerra Emma & Kelli Guider Old Spokes Home Sima Breiterman Kelly McClintock Geri Guillory Kristen Hayden-West Amy Patrick Cathie Buscaglia Cathy Michals Jim Hessler Caitlyn Hester Pauline’s Café Buffy Caflisch Dale Morway Hayley Hirt Faith Hester Peking Duck House Kathy Coates Joanne & Howard Karen Hussey Jim Hester Penny Cluse Café Nancy Cohen Muehleberger Barry Ibey Josh Hester Pet Food Warehouse Cheryl Couture Danielle O’Brien Nick Ingersol Meghan Kerrigan Petra Cliffs Climbing Center Karen Hussey Nadine Paffett-Lugassy Jon Isaacson Kathy Larkin Pizzeria Verita Brenda Johnston Will Patten Jeanne Keller Martie Majoros Planet Fitness Maureen Joyce Jenny Peterson Rolf Kielman Marylin Meier Price Chopper/Golub Kailey Lebel Gordon Raymond Wendy Krygier Louise O’Brien Corporation Dana Liu Adam Repash Paul Landerl Bonnie & Mike Paquette Queen City Printers Tonya Mason Laurie Roberge Derrick Lawrence Jenny Peterson Ceili Quigley Nadia Mitchell Kara Robinson Richard LeCompte Kara Robinson Alison Redlich Delaina Norton Julie Robinson Bruce Lee Kyla Sener Rhino Foods Linnea Oosterman Gail Rosenberg Blythe Leonard Catherine Shahan RL Photo Jenny Peterson Susan Rosle Brandi Littlefield Rocky Ridge Golf Club Linda Ricci Neal Sand Brian Littlefield Resource Center Gail Rosenberg & Tom O’Connor Hilary Scharf Bethany Scott Chris Luczynski Adam Billings Tiffany Rubin Tracy Schneider Jennifer Shatagin Bob & Mary McKearin Marj Burns Rutland Rocks Curling Club Mark Schroeter Ken Signorello Marni McKitrick Carol Valos Georgette Safford Heather Thibault Amy Spector Jaclyn Marcotte Queen City Printers Jackie Thurnauer Matt Stern Lisa Martiny SUCCEED Salaam Pamela VanDeWeert Jason Storer Tonya Mason Jason Katz Select Design Angie Waldhauser Jenny Sullivan Char Mehrtens Shelburne Museum Bob Wolford Olivia Tenan Cara Melbourne Zoe’s Race Volunteers Shelburne Supermarket Christine Toomey Stacey Miller Amy Briody Skirack Community Friends Pam Van DeWeert Ross Montgomery Rebecca Bruno Sleep Number Store Mentoring Dana Visser Steve Nedde Cathie Buscaglia Smuggler’s Notch Resort Melissa Audette Emily Walden Lois & Ward Nial Alysia Chapman Sodexo Cael Barkman Mary Ann Wolf Jen Nolin Mindy Clawson Sopher Investment Judy Bergeron Tish Orr Justin Clough Management Rachel Berube Comprehensive Care Kerry Oster Leslie Crawford Spare Time Lanes Julie Bier Program Amy Patrick Jody Davis David Stamatis Ken Brown Ben & Jerry’s Global Marketing Chris Pepin Andrew DeHond Stowe Mountain Resort Victoria Brown volunteers Duane Peterson Kathleen Donohue Stoweflake Mountain Melody Buschner Nicole Adach Jenny Peterson Colleen Fiske Resort & Spa Nicole Carpenter Melissa Morrison Emily Phelps Heidi Fryzell St. John Vianney Church Cindy Chittenden Jeffrey Rubin Marianne Philips Mackenzie Geary Sugarsnap Rebecca Cisar Dana Poverman Chris Gillespie Sun Ray Fire & Security Allison Cleary Curling Challenge Tyler Pratt Amanda Godette Sweet Clover Market Gail Clook Butch Alexander Mark Prior Jen Green SymQuest Group Inc. Nancy Colbourn Liz Alton David Ramsden Jameson Halnon Pat Thornton Brian Cuseo Bruce Amsden Kathi Richardson Sara Hanlon Tiny Thai Bethany Dandrow Alex Bailey Scott Rose Mary Kehoe Toscano Cafe Tom Dockery Mark Baglini Luke Sapienza Julia Kimball Tradewinds Imports Michael Dowling David Baslock Lynn & Mike Sayyeau Kim & Jason Laroche Trapp Family Lodge David Ellenbogen Elizabeth Bassett Mark Schroeter Kaylan Livsey TruexCullins Architects Sheila Fazackerly Clifton Beach John Servin Rebecca Longe University Mall John Gallagher Jim Beebe-Woodard Catherine Shahan Tonya Mason Vermont Children’s Hospital Anthony Giroux Bob Bick Mike Simoneau Flossie Miller Vermont Community Access Dennis Grage Julie Bier Catherine Simonson Meredith Mooney Media (VCAM) Kelli Guider Rick Blount Mike Sitko James Moore Vermont Gift Baskets Emily Harwood Brian Brgant Dwight Stauffer Erika Nestor Vermont Symphony Orchestra Jean Haverstick Rich Carpenter Debra Stenner Chuck Norton Vermont Tent Kristen Hayden-West Ben Cohen Pat Thornton Delaina Norton Vermont Transco Rachel (Gillie) Hopkins David Crounse Anne Vernon Mark Prior Villanti & Sons Printers Sarah Jaques Chris & James Crucitti Angie Waldhauser Bob Radler W. B. Mason Sarah Jennings Mitch DeHond Sarah Watson Travis St. Peter Erik Wells Meghan Karrigan Evan Dike Jackie White Anne Vernon Windjammer Brianna Kern Louis Dineen Bob Wolford Olivia Zeltner Wood Form & Design Amanda Kolifrath Connie Dollinger Marie Zura Marie Zura Ann Yandow Max Krauss Tracy Fisher Ann Laramee Meghan Fitzpatrick Holiday Gift Wrap Debbie LaRosa Russell Frank Sarah Bartlett & Family Zoe Leas Matt Frazee Jim & Travis Beebe-Woodard

20 Child, Youth and Family Services FY13 Operating Budget Catherine Simonson, Director

Financial Summary Programs: Child, Youth and Family Services (CYFS) provides prevention, Operating Revenues by Source assessment, treatment and educational Total FY13 operating revenues: $73,557,813 services to children, youth and their families. Programming includes 24/7 services such as our children’s crisis team (First Call) as well as crisis stabilization beds and therapeutic Private, Non-Medical foster care. CYFS has a long history Insurance (a form of Medicaid): of providing state-wide residential 5% $3,331,726 treatment services in Burlington and Federal Grants: Rutland. Community-based options 1% $918,802 include in-home family-based services, Medicaid: State Grants: community skills support, respite, 5% $3,839,234 74% mentoring and early childhood services. $54,570,167 Local: 2% $1,154,514 Comprehensive School Services is an Patient Fees and Private Insurance: array of services with supports in public 1% $931,858 schools as well as four independent schools for children kindergarten State and Other Contracts: 12% $8,811,512 through age 22. Clinic-based treatment can be found in our children’s outpatient department and Centerpoint’s Substance Abuse and Mental Health clinic.

Individuals Served Operating Expenses by Service Area Intensive Family-Based Services 122 Total FY13 operating expenses: $73,263,192 Early Childhood 189 Out-of-Home Care 130 Autism Spectrum Program 30 Respite 22 Outpatient Services 804 Community Friends 80 Child, Youth Mental Health Case Management 215 and Family Services: and Substance 35% Abuse Services: Centerpoint 701 $25,464,797 25% JOBS 100 $18,261,705 First Call for Children and Families 1,838 School Services 916 Winooski Family Center 320 Developmental Services: 40% INCLUSION 85 $29,536,690 As of June 30, 2013 Alternative Schools 159 Assets: $26,411,794 Liabilities: $12,260,290 Equities: $14,151,504 TOTAL 5,689

This financial summary is Highlights unaudited. HowardCenter’s complete audited FY13 n financial statment is available The Baird School and Jean Garvin on request. School staff participated in an inten- sive professional development plan

21 to increase the use of iPads in the into HowardCenter,” a film that high- with HowardCenter’s Child, Youth curriculum to engage students and lights HowardCenter services for children, and Family Services, developed ARCh individualize instruction. youth, and families. The film was (Accessing Resources for Children). translated into Arabic, Nepali, Somali, The initiative provides care coordina- n The Park Street Program and the and Swahili. More than 500 copies will tion, family work, living skills support, Comprehensive Care Transition House be distributed to area organizations. autism consultation, and family-man- were chosen to pilot the Community- aged respite to children and families Based Standards program (CBS). The Developmental Services in Chittenden County. The program program provides agencies, providers, Marie Zura, Director served 120 children and adolescents and residential programs with national with developmental and/or emotional standards to measure and monitor the Programs: Developmental Services and behavioral needs. quality of life and services delivered to offers quality human services and youths. supports for individuals with intellec- n Developmental Services continues to tual disabilities, promoting individual use the Dialectical Behavior Therapy n The Jarrett House Crisis Stabiliza- growth and expression and enabling (DBT) curriculum to help clients man- tion Program expanded to serve up to clients to live as active and valued age emotions and behaviors that can six children at a time and increased members of their communities. Ser- be barriers to independence. This year, staffing and clinical resources. This is vices are tailored to meet individual two DBT therapists offered a “gradu- a regional resource for children need- and family needs and can be a vital ates group” for individuals who need ing crisis stabilization, with the goal support system throughout a person’s additional practice incorporating newly of reducing unnecessary psychiatric life. The Bridge and Flexible Family acquired skills into their lives. We also hospitalizations. Funding Programs provide supports to added a DBT group for clients at our families, and Targeted Case Manage- therapeutic residential programs. A n The Park Street Program in Rutland ment is available to support adults to total of 27 clients are enrolled in the celebrated 20 years as a residential live independently. Our Developmental DBT program. program providing intensive treatment Services Waiver Program assists individ- for youth with sexual problem behavior. uals and families by providing tailored n Developmental Services added services bringing together supports that four Certified Therapeutic Options™ n HowardCenter was chosen to partici- meet each person’s unique needs. instructors. Therapeutic Options™ is pate in one of three state pilot projects Waiver supports can include, residential a behavioral support and crisis in- to help homeless families. The project, services, family supports, vocational tervention curriculum that relies on a partnership with the Champlain services, community inclusion supports, evidenced-based, person-centered, Housing Trust, COTS, and the Howard post-secondary educational support and prevention-focused approaches to Center, leverages the expertise and re- services, transition, clinical and crisis support individuals with challenging sources of each organization to create services. behaviors. With the expanded capac- a bridge to permanent housing. ity, DS is able to offer more frequent Bridge Program: 56 trainings and provide increased access n Centerpoint Adolescent Treatment Flexible Family Funding: 284 to staff with expertise in behavioral Services introduced a model of “im- Targeted Case Management: 11 interventions. mediate access” for their Substance Developmental Services Waiver: 560 Abuse and Mental Health services, n Safety Connection, an innovative res- resulting in a dramatic increase in • Shared Living Program: 219 idential program coupling technology requests for services for adolescents • Supported Independent Living: 140 with professional staff, supported 46 and their families. • Group Homes: 18 clients living in their own apartments, • Succeed Residential 9 including 15 new clients this year. n Comprehensive Care and Family • Shared Parenting: 1 Community Programs participated in a • Safety Connections: 46 n Project Hire exceeded its employment research project with Masha Ivanova, • In-home family supports: 127 placement target established with Ph.D. from The University of Vermont Vocational Rehabilitation by more than to implement a family assessment Total: 911 40%. protocol. Highlights n Three former refugees from Bhutan n Students FIRST collaborated with were hired as Program Managers to HowardCenter to produce “A Window n Developmental Services, together support the unique and culturally

22 diverse needs of the increasing num- Highlights n Three staff members completed year ber of refugees from Bhutan who have one of training in dialogic practice. intellectual disabilities. n Pine Street Counseling Services We have begun to integrate the Open increased staffing and expanded its Dialogue method, which reduces the n Developmental Services experienced drop-in clinic to provide access to out- use of medications and has a lower unprecedented growth this year as 71 patient services five days a week. hospitalization rate, into our work with new clients were approved for services START and Community Support Pro- this year. The increase is due to unan- n The Chittenden Clinic integrated gram clients and families. ticipated demand for services from the Twin Oaks Counseling Services and refugee community, youths becoming became the first operational Hub in the n While continuing a robust re-entry eligible as adults, and those requesting new statewide system for treatment for program at our Northern Lights Transi- support as family caregivers age. opiate addiction. The medical clinic tion House for Women, we initiated a expertise was expanded to support monthly training program for criminal Mental Health and community physicians and is operated justice professionals, doubled the ca- Substance Abuse Services in collaboration with Fletcher Allen pacity of participants in our treatment Bob Bick, Director Health Care. courts to more than 70, and expanded group support offerings for clients in- Mental Health and Substance Abuse n Through additional funding from the volved with criminal justice programs. Services provides quality services to State of Vermont, the Street Outreach members of the community who are Program expanded to five staff mem- n Safe Recovery staff provided key experiencing the effects of acute or bers, operating 8 a.m. – 11 p.m. every testimony in support of new drug over- severe emotional distress, including day. In FY13, 725 individuals were dose prevention legislation providing mental illness, and to individuals who served, an increase from 433 in the community-based naloxone access and are experiencing the negative effects previous year. immunity for people who call 911 for of the abuse of alcohol or other drugs. help in the event of a drug overdose. Services include intensive community n Community Support Programs (CSP) Staff also successfully advocated for supports so that individuals with men- hired additional case managers, which a legislatively-mandated study com- tal illness can live successfully in the reduced individual caseloads from 35 mittee to address medication-assisted community; medication assisted treat- to 30. treatment in corrections settings. ment for opioid addiction; outpatient mental health and substance abuse n Career Connections, the MHSAS vo- n We obtained full-time office space at counseling; therapy and community cational program, exceeded its annual the Northwest Regional Correctional education and prevention services; the program goals with over 27 new job Facility in Swanton, enhancing our ACT I/Bridge and CRASH programs; placements. The program increased its ability to serve those who are incar- and Crisis Services of Chittenden use of technology to support clients in cerated and living with opioid depen- County. work settings, initiated a staff recogni- dence tion event, and created a monetary Individuals Served incentive program for clients. n The peer-run Westview House Program Adult Mental Health and Substance continued to support the communal Abuse Counseling Services 1,724 n MyPad, an innovative new intensive, and social needs of individuals with Twin Oaks Counseling 195 supported apartment program, moved mental health challenges with daily Bridge 311 to its permanent location in Essex support, an annual camping trip, en- Community Support Programs 776 Junction. The program’s innovative hanced peer training and employment, CRASH Program 840 model supports clients in the commu- and holiday gatherings. Crisis Services 1,130 nity who have spent significant time in Chittenden Clinic 606 the hospital. ASSIST 268 Franklin/Grand Isle Substance n Therapeutic Care programs and our Abuse 795 Bridge program, a short-term stabiliza- ACT 1 1,912 tion program for clients experiencing withdrawal related to substance abuse TOTAL 8,557 and/or dependence, now have nurses on staff who oversee medications.

23 NON-PROFIT ORG. U.S. POSTAGE PAID BURLINGTON, VT 208 Flynn Avenue • Suite 3J • Burlington, VT 05401 PERMIT NO. 129

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HowardCenter Curling Challenge

save the date:

Saturday, March 15, 2014

Cairns Arena, South Burlington