Microsoft IIS Agent Installation and Configuration Guide Tables
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IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent Version 6.3.1 Fix Pack 10 Installation and Configuration Guide IBM SC27-5656-01 IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent Version 6.3.1 Fix Pack 10 Installation and Configuration Guide IBM SC27-5656-01 Note Before using this information and the product it supports, read the information in “Notices” on page 21. This edition applies to version 6.3.1.10 of IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent (product number 5278 - U18) and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright IBM Corporation 2008, 2016. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Tables ............... v Running as a non-administrator user ...... 15 Agent-specific installation and configuration ... 15 Chapter 1. Overview of the agent .... 1 Configuration values .......... 16 Remote installation and configuration .... 16 New in this release ............ 4 Components of the IBM Tivoli Monitoring environment .............. 4 Appendix. ITCAM for Microsoft Agent Management Services ......... 6 Applications documentation library .. 19 User interface options ........... 6 Prerequisite publications .......... 19 Data sources .............. 7 Related publications ........... 20 Tivoli Monitoring Community on Service Chapter 2. Agent installation and Management Connect ........... 20 configuration ............ 11 Other sources of documentation ....... 20 Requirements .............. 11 Language pack installation ......... 11 Notices .............. 21 Installing language packs on Windows systems 11 Trademarks .............. 23 Installing language packs on UNIX or Linux Terms and conditions for product documentation.. 23 systems............... 12 IBM Online Privacy Statement ........ 24 Installing language packs on Windows, UNIX, or Linux systems silently .......... 12 Index ............... 25 Prerequisites checking ........... 14 © Copyright IBM Corp. 2008, 2016 iii iv Microsoft IIS agent Installation and Configuration Guide Tables 1. Mechanisms used to gather attributes .... 7 2. Attribute groups that display data for users who are members of the Administrators group. 15 © Copyright IBM Corp. 2008, 2016 v vi Microsoft IIS agent Installation and Configuration Guide Chapter 1. Overview of the agent The IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent (product code Q7) provides you with the capability to monitor Microsoft Internet Information Server. You can also use the agent to take basic actions with the Microsoft Internet Information Server. IBM® Tivoli® Monitoring is the base software for the Microsoft IIS agent. IBM Tivoli Monitoring IBM Tivoli Monitoring provides a way to monitor the availability and performance of all the systems in your enterprise from one or several designated workstations. It also provides useful historical data that you can use to track trends and to troubleshoot system problems. You can use IBM Tivoli Monitoring to achieve the following tasks: v Monitor for alerts on the systems that you are managing by using predefined situations or custom situations. v Establish your own performance thresholds. v Trace the causes leading to an alert. v Gather comprehensive data about system conditions. v Use policies to take actions, schedule work, and automate manual tasks. The Tivoli Enterprise Portal is the interface for IBM Tivoli Monitoring products. You can use the consolidated view of your environment as seen in the Tivoli Enterprise Portal to monitor and resolve performance issues throughout the enterprise. See the IBM Tivoli Monitoring publications listed in “Prerequisite publications” on page 19 for complete information about IBM Tivoli Monitoring and the Tivoli Enterprise Portal. Functions of the monitoring agent Availability Monitoring Monitors the following services and processes: v IIS Admin Service v World Wide Web Publishing Service v FTP Publishing Service [MS FTP V6.0] v Network News Transfer Protocol (NNTP) Service [MS IIS V6.0] v Simple Mail Transfer Protocol (SMTP) Service v HTTP SSL Service [MS IIS V6.0] v Windows Process Activation Service (WAS) [MS IIS V7.x and later] v Application Host Helper Service [MS IIS V7.x and later] v Web Management Service [MS IIS V7.x and later] v Net.Pipe Listener Adapter Service [MS IIS V7.x and later] v Net.Tcp Listener Adapter Service [MS IIS V7.x and later] v Net.Msmq Listener Adapter Service [MS IIS V7.x and later] v Net.Tcp Port Sharing Service v Microsoft FTP Service [MS FTP V7.x and later] © Copyright IBM Corp. 2008, 2016 1 v DCOM DLL Host Process v ASP.Net Worker Process Note: The services for which the IIS version is not explicitly mentioned are applicable to both IIS V6.0,IIS V7.x and later. Error and Event log Monitoring Monitors for the following event sources affecting Microsoft IIS Server availability or performance: v IISADMIN v FtpCtrs v IISInfoCtrs v W3Ctrs v W3SVC-WP v HostableWebCore v Microsoft-Windows-IIS-IISManager v WMSVC v IISService v WAS-LA v Http v IIS Config v IISCTLS v IISLOG v IISMAP v IISWMI v isapnp v MSFTPSVC v NNTPSVC v SMTPSVC v W3SVC v APPHOSTSVC v IIS-METABASE v SMSvcHost 3.0.0.0 v WAS v FTPSVC v DCOM v IIS-METABASE Performance monitoring Gathers performance attributes in the following areas, providing situations where appropriate: v Web Service v Web Service Cache v Internet Information Service Gl v FTP Service v ASP v ASP.NET Applications v WAS-W3WP v W3SVC-W3WP 2 Microsoft IIS agent Installation and Configuration Guide v Microsoft FTP Service v IIS Web Server Status v IIS FTP Server Status v IIS SMTP Server Status v IIS NNTP Server Status v IIS Version Information v FTP Version Information v SMTP Version Information v NNTP Version Information v IIS Web Server Sites Status v FTP Server Sites Status v SMTP Server v NNTP Server v IIS Components v Application Pools Settings v Mime Types v HTTP Error Log v Web Service Extensions Restricted List v HTTP Custom Error Messages v IIS Web Server Bindings v IIS websites Detail v IIS FTP Server Bindings v IIS FTP Sites Detail v Website Certificate Details v Website Virtual Dir Details v Website Dynamic IP and Domain Restrictions v Website Dynamic IP Restrictions Settings v Websites W3C Logs v FTP Site Dynamic IP and Domain Restrictions v FTP Logon Attempt Restrictions Settings v Centralized Certificate Details v Virtual Domain Setting v MSMQ Incoming HTTP Traffic v Failed Request Tracing v HTTP Service Request Queues v HTTP Error Response v MSMQ Outgoing HTTP Session Actions Provides actions to start and stop the website, FTP sites, Application Pools and the following services: v IIS Admin Service v World Wide Web Publishing Service v FTP Publishing Service v Network News Transfer Protocol (NNTP) Service v Simple Mail Transfer Protocol (SMTP) Service Chapter 1. Overview of the agent 3 v HTTP SSL Service v Windows Process Activation Service (WAS) v Application Host Helper Service v Web Management Service v Net.Pipe Listener Adapter Service v Net.Tcp Listener Adapter Service v Net.Msmq Listener Adapter Service v Net.Tcp Port Sharing Service v Microsoft FTP Service Reporting Provides a history enablement file that generates reports for all attributes collected. New in this release For version 6.3.1.10 of the Microsoft IIS agent, no new features were added since 6.3.1. For version 6.3.1 of the Microsoft IIS agent, the following enhancements were made since version 6.3, including the fix packs: v Changes related to system requirements. See the information about system requirements in Software product compatibility reports (http://www-969.ibm.com/software/reports/compatibility/clarity/ index.html). v New or changed attribute groups: – Failed Request Tracing – Failed Request Tracing Rules – HTTP Error Response – HTTP Service Request Queues – MSMQ Outgoing HTTP Session v New or changed workspaces: – Connection and Logon Attempt Statistics – User and Connection Statistics – Failed Request Tracing Statistics – Virtual Domain and Centralized Certificate Settings – MSMQ HTTP Traffic Statistics – HTTP Request and Response Statistics v New or changed situations: – WAS SID Mapping Failed – WAS Terminated v Updated the kq7.baroc file to support event mapping changes v Added new Cognos® data models and reports v Added the Prerequisite Scanner report to verify the availability of tables and views in the Tivoli Data Warehouse for the predefined reports Components of the IBM Tivoli Monitoring environment After you install and set up the Microsoft IIS agent, you have an environment that contains the client, server, and monitoring agent implementation for Tivoli Monitoring. This Tivoli Monitoring environment contains the following components: 4 Microsoft IIS agent Installation and Configuration Guide Tivoli Enterprise Portal client The portal has a user interface based on Java™ for viewing and monitoring your enterprise. Tivoli Enterprise Portal Server The portal server is placed between the client and the Tivoli Enterprise Monitoring Server and enables retrieval, manipulation, and analysis of data from the monitoring agents. The Tivoli Enterprise Portal Server is the central repository for all user data. Tivoli Enterprise Monitoring Server The monitoring server acts as a collection and