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H Wt Ucc Mi Is D U Di in / . Ixw Yst Cm Hwt ucc mi ix W ys t c m ’ Is / P. / P. Du Diin / . J2/ Er EINSIRED YTHESMATESTIDEASFOM June 2018 FEATURES P.34 P.36 100 Brilliant Kevin Hart Companies Owns Looking for inspiration? You’ll find 24 pages of it in this, our the Jokes annual list of forward-thinking He’s one of America’s most famous companies broken down by the funnymen, but here’s what most categories that matter to any people don’t see: Kevin Hart in the business: growth strategies, office, building a brilliant business leadership, marketing, employee that goes far beyond—and is compensation, and more. intended to outlive—his own fame. by KRIS FRIESWICK ON THE COVER AND THIS PAGE Photograph by ART STREIBER GROOMING, JOHN CLASELL; JOHN GROOMING, STYLING, ASHLEY NORTH 2 / ENTREPRENEUR.COM / June 2018 PROTECTED IN THE FACE OF THE UNEXPECTED Customized business insurance for more peace of mind As a small business owner, you know firsthand that each day can bring its challenges. 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EDITOR’S BUSINESS When his child suddenly required The “freemium” business model NOTE UNUSUAL 24/7 care, an entrepreneur can make a business rich, but it adapted his company’s opera- doesn’t work for everyone. tions to allow him to run by ADAM BORNSTEIN it from anywhere, anytime. 10 Work on Tomorrow, 13 The Women’s Place by JASON FEIFER 30 Inside TheSkimm Starting Today Audrey Gelman opened the Employees of the daily news site Change is inevitable. You can coworking space The Wing to 18 A Special Thank-You had a say in their new office’s either start preparing now or give women space to collaborate Why a young founder rewarded his design—including space for all wait until it’s too late. and grow their ideas. A powerful startup’s number one employee, their empty Champagne bottles. by JASON FEIFER community has followed. his mom, with a new car. by HAYDEN FIELD by STEPHANIE SCHOMER by JOE KEOHANE 20 Learn from the Worst Want to be a better manager? Here’s how bosses from hell helped six entrepreneurs grow. by STEPHANIE SCHOMER 4 / ENTREPRENEUR.COM / June 2018 Photograph / ADAM FRIEDBERG PREMIUM SERVICE ON A GLOBAL SCALE. SEAMLESS, RELIABLE ACCESS TO MARKETS WORLDWIDE Old Dominion ships throughout North America and points beyond with the same award-winning claims ratio and on-time delivery that we’re known for domestically.* To Old Dominion Freight Line, the Old Dominion logo and Helping ensure worry-free processing, OD also offers customs brokerage and compliance services. The World Keep Promises are service marks or registered service Whether you’re shipping FCL or LCL via ocean or air freight, we make sure your shipment marks of Old Dominion Freight Line, Inc. All other trademarks and service marks identifi ed herein are the intellectual property of receives the same personalized, premium service OD provides coast-to-coast in the U.S. their respective owners. ©2018 Old Dominion Freight Line, Inc., Thomasville, N.C. All rights reserved. Major League Baseball trademarks and copyrights are used with the permission of Major League Baseball Properties. Visit MLB.com. For more information, visit odfl .com or call 1-800-432-6335. *2017 Mastio & Co. National LTL Carrier Report June 2018 FRANCHISE 63 Franchisee Meet the woman behind a thriving automotive repair shop. by NINA ZIPKIN 66 Franchisor Dippin’ Dots and Doc Popcorn combine into one franchise. by STEPHANIE SCHOMER 68 Marketing How franchisors and franchi- sees can get the word out. by STEPHANIE SCHOMER 70 Franchise Factory Can the Silicon Valley incubator model help create the next big franchise? We’ll soon find out. by ELIZABETH G. DUNN 83 The Taste of Success The top 200 food and restaurant franchises of 2018. by TRACY STAPP HEROLD CLOSER 104 What Inspires Me How a classic children’s book motivates an entrepreneur to chug through adversity. by JENNA DUNAWAY →ENTREPRENEUR ELEVATOR PITCH, SEASON 2 See what happens when a 60-second pitch can make or break a business. WATCH NEW EPISODES EVERY WEDNESDAY HERE: ENTM.AG/ELEVATORPITCH → PEOPLE PERSON Jonita White of Christian Brothers Automotive. P.63 6 / ENTREPRENEUR.COM / June 2018 Photograph / JON NORRIS PURE MOBILITY As the automotive world moves toward fully connected and self-driving cars, it’s no surprise who’s driving the future of the industry. Michigan. Home to the world’s irst and only real-world testing facility for autonomous vehicles, Michigan leads the country in research, development, innovation and technology. And it all makes up the epicenter of mobility known as PlanetM. Find out why Michigan is the hands-down choice for your business at planetm.com EDITOR IN CHIEF Jason Feifer CREATIVE DIRECTOR Paul Scirecalabrisotto EXECUTIVE EDITOR Joe Keohane PHOTO DIRECTOR Judith Puckett-Rinella EDITORIAL BUSINESS ENTREPRENEUR MEDIA NATIONAL ADVERTISING SALES OFFICES MANAGING EDITOR Grant Davis CEO Ryan Shea SENIOR EDITOR Stephanie Schomer PRESIDENT Bill Shaw NEW YORK CITY (212) 563-8080 SPECIAL PROJECTS EDITOR Tracy Stapp Herold CHIEF REVENUE OFFICER Justin Koenigsberger REGIONAL SALES MANAGER COPY CHIEF Stephanie Makrias CHIEF OPERATING OFFICER Michael Le Du James Clauss PRODUCTION MANAGER Monica Im ASSOCIATE PUBLISHER/MARKETING EASTERN ONLINE SALES MANAGER RESEARCH Carol Greenhouse, John Henry Walther Lucy Gekchyan Brian Speranzini EDITORIAL INTERN Niko Ruiz NATIVE CONTENT DIRECTOR CHICAGO (312) 897-1002 CONTRIBUTING WRITERS Jason Fell MIDWEST DIRECTOR, STRATEGIC PARTNERSHIPS Adam Bornstein, Blaire Briody, Elizabeth G. 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