www.insightintodiversity.com December 2015 $3.99
Also in this issue: Why diversity matters when Online Education applying for grants
How colleges like American University and the How employers can create University of Central Florida are increasing access more inclusive workplaces for to higher education through online programs people with disabilities | IN THIS ISSUE | December 2015
Special Report: Online Education
Diversity in the Virtual Classroom University of Central Florida’s Online Education 30 By Jamaal Abdul-Alim 36 Model Offers Lifeline to Lower-Income Students By Madeline Szrom
Universities Struggle to Ensure Can MOOCs Help High School Students 34 Access to Online Education for 38 Get into College? It Depends ... Students with Disabilities By Rebecca Prinster By Jamaal Abdul-Alim
EXTRA
Why Diversity Matters: Small Changes Add Up: Supporting 18 Securing Grants 24 Undocumented Students on Campus By Rebecca Prinster By Rebecca Prinster
Room for Improvement Should White People Serve as 20 By Alexandra Vollman 28 Chief Diversity Officers? By Maura Cullen, EdD
On the Cover: The Kogod School of Business at American University in Washington, D.C.
2 December 2015 | In Every Issue | Connecting Diverse Professionals To Diverse Careers TM December 2015 Volume 86 No. 3
11132 South Towne Square, Suite 203 In Brief St. Louis, Missouri 63123 314.200.9955 • 800.537.0655 • 314.200.9956 FAX 4 Diversity and Inclusion News Roundup [email protected] [email protected] www.insightintodiversity.com New Directions ISSN: 2154-0349 © 2015 Potomac Publishing, Inc.
8 Diversity Leaders on the Move Contacts: Lenore Pearlstein | Publisher Holly Mendelson | Publisher Alexandra Vollman | Editor Partner Profile Daniel Hecke | Art Director Rebecca Prinster | Senior Staff Writer Donald Washington | Advertising Director 9 National Black MBA Association Prepares Students to Be the Leaders of Tomorrow Editorial Board: Pamela W. Arnold Special Report: Online Education By Alexandra Vollman Vicky Ayers Brooke Barnett Kenneth J. Barrett Edna B. Chun, DM Recruiter’s Corner Deborah Dagit James A. Felton III Tia T. Gordon 10 Answering the “What Are You?” Questions Jeffrey W. Larroca, JD By Vicky Ayers William Lewis Sr., PhD Frank McCloskey Kevin McDonald, JD Julia Méndez Tanya M. Odom HEED Award Spotlight Joseph Santana Shirley J. Wilcher, JD, CAAP Anise D. Wiley-Little 12 Founded on Social Justice, DePaul Serves as a Haven for Damon A. Williams, PhD Students of All Backgrounds and Faiths Shane L. Windmeyer By Madeline Szrom Contributing Writers: Jamaal Abdul-Alim 16 Kennesaw State University Examines, Embraces Vicky Ayers Maura Cullen, EdD Diversity on a Personal Level Jerrell Moore By Alexandra Vollman Rebecca Prinster Madeline Szrom Alexandra Vollman CDO Corner The views expressed in the content of the articles and advertisements published in 14 Invite Diverse Talent to Own Its Destiny INSIGHT Into Diversity are those of the authors and are not to be considered the views (and a Piece of the Company) expressed by Potomac Publishing, Inc. By Jerrell Moore
Careers
40 Job Opportunities
Formerly the Closing INSIGHT Affirmative Action Register
43 The Rise of Online Learning
insightintodiversity.com 3 [ In ] Brief
Online Degree Program Addresses Need for More Highly Educated RNs
The Commission on Collegiate “The faculty want the quality of they speculate that most are RNs with Nursing Education is calling for 80 the online program to be no different an associate degree. percent of the country’s registered than that of the baccalaureate, on-site “We know that the profile of nurses (RNs) to have earned a bachelor program, and I think we’ve achieved community college students is varied,” of science (BS) in nursing by 2020. that,” Sullivan says. Goldsmith says. “And we do know Currently, only about 50 percent of that many people of lower U.S. RNs have done so. The University socioeconomic status enroll in of Rhode Island (URI) College of community colleges, so that is Nursing is doing its part by providing a who we expect to find in this convenient way for registered nurses to program.” earn a bachelor’s degree. Diversifying the nursing This fall, URI began offering a workforce and expanding fully online, accredited RN to BS opportunities for low-income program to simultaneously address RNs are two goals URI hopes the need for a highly educated nursing to achieve with the online workforce and provide RNs in New program. England access to an affordable “Diversity in all forms is degree, particularly those who are so important,” Sullivan says. low-income or underrepresented in “Nursing is primarily white and the profession. female, and that’s something that The call for better-educated we’re trying to [change].” nurses is in response to research Depending on how many revealing that patient outcomes credits incoming RNs are able are more positive when registered to transfer, the program can nurses who have a bachelor’s be completed in as little as degree are providing the care. This 15 months, at a cost of $318 finding can be attributed to the per credit hour — roughly additional coursework of a traditional $13,500 for 15 courses — which baccalaureate curriculum; a degree Goldsmith and Sullivan say is
program like URI’s includes classes University of Rhode Island College of Nursing graduate less expensive than the on-site in clinical practice, leadership and Rodney Confident (URI photo by Joe Giblin) BS program. Further, because delegation, pharmacology, and of the seven-week structure, community health nursing, as well as students enrolled in the program psychology and sociology. During the first round of meet URI’s six credit hour per “What [RNs] are learning and enrollments in September, 26 RNs semester requirement for financial getting out of a baccalaureate program registered for the first seven-week aid eligibility while only taking one is the writing, communication, critical class session, and 50 signed up for three-hour class at a time. thinking, and diversity [competency] the second class. The college expects “This is not a self-paced course, skills that they can immediately 90 to 100 students for the session though; there are deadlines. But you are take back to their jobs,” says Diane beginning in January. able to do your work at whatever time Goldsmith, director of the Office for Traditionally, RNs have completed works best for you,” Goldsmith says. the Advancement of Teaching and their nursing education in three ways: “Nurses work in shifts; this is similar.” Learning at URI. through a BS in nursing degree path, Having this kind of work-life Goldsmith and Mary Sullivan, through a diploma program offered balance is how Goldsmith and interim dean of URI’s College of at a hospital, or through earning Sullivan think online education will Nursing, say the coursework for the an associate degree at a two-year allow traditionally underrepresented online degree is no different from the institution. Goldsmith and Sullivan or low-income RNs to earn a university’s on-campus BS program. In do not know the demographic bachelor’s degree — and help the addition, full-time URI faculty are in breakdown of students enrolled in nation reach that 80 percent goal. charge of developing the curriculum. URI’s online RN to BS program, but — Rebecca Prinster
4 December 2015 Diploma Mills Thrive with Growth in Online Education
The production and sale of counterfeit anywhere from several hundred hired, or being fired by a current postsecondary degrees has been a dollars to as much as $10,000; employer if he or she finds out your profitable business for some time, but it counterfeit PhDs tend to be more degree is worthless, these fake degrees wasn’t until the advent of the Internet expensive. While that may sound like pose health and safety risks. “You run that these degree manufacturers, or a lot of money for a fake credential, the risk of going to a physician with diploma mills, really began to take Gollin says these degrees may be a fake credential because a person off. A diploma mill is an organization attractive to people seeking to propel decides they want to practice medicine that claims to be an institution of their careers. [but] were never trained,” says Gollin. higher education and offers illegitimate “Most of the customers of diploma He also says that diploma mills academic degrees for a fee. mills know exactly what they’re doing can create national security issues. As more and more educational and exactly what they’re getting,” In one situation involving Saint programs have shifted to online, he says. “For someone who wants to Regis, an undercover federal agent, appealing to prospective students posing as a Syrian army looking for a convenient and flexible chemical engineer and way to earn a degree, diploma mills bomb maker, was able have found their footing. In 2004, to obtain a fake degree there were more than 400 diploma in order to apply for an mills and 300 counterfeit diploma H-1B visa to work in websites worldwide, earning more the U.S. According to than $500 million annually. Gollin, the man then “That was very fertile ground for went on to apply for a diploma mills to operate in, and with job as a chemist in a the increasing attention to some of nuclear weapons facility the benefits of online education, that in the Southwest. gave diploma mills a lot of cover,” says become the director of a hospital for Furthermore, people who attempt George Gollin, a professor of physics example, it will look much flashier to gain or attain employment using a at the University of Illinois at Urbana- if they have a PhD in something, in counterfeit degree risk being charged Champaign. addition to an MD.” with a misdemeanor, which typically Since the early 2000s, Gollin has As time has gone by, diploma carries a fine. been known as somewhat of an expert mills have become much more “Diploma mills continue to be on diploma mills. His work to expose sophisticated. They tend to operate a problem within the burgeoning Saint Regis University — one of the under a variety of made-up university industry of online education. As with largest online diploma mills in the names — although some offer other white-collar fraud, we use every U.S. at that time — led to a federal “degrees” from real, established tool available to detect and dismantle investigation and an indictment of institutions as well — and go to great such schemes,” U.S. attorney Zane members of the Randock family, who lengths to appear legitimate. David Memeger said in an email. had been connected with as many “Once upon a time, in the ’50s, “Diligent employers can also help as 120 additional fake schools and diploma mills tended to [be] just prevent this type of fraud,” he added. had sold more than $6 million in a guy and his wife with a mail box “If employers carefully vet applicants’ counterfeit degrees. and a printer,” says Gollin. “Now credentials, these schemes will be less “Most [diploma mills], the way what’s done is they create entire likely to succeed.” they work is they take people’s money fake versions of national higher Yet despite all of the dangers and and give them an academically education systems to provide the concerns associated with diploma meaningless credential; it usually kind of supporting infrastructure for mills, Gollin says more could be done takes 10 minutes,” Gollin says. “You verifying their fake degrees.” to prosecute them. fill out a form, you give them your According to Gollin, the majority “There’s very little political will credit card number, and they print of diploma mills currently operate out to do anything about this,” he says. documents and provide contact of the U.S. and tend to market heavily “People have opposed legislation information to give to a prospective to people in the military, as well as because there’s money flowing in from employer. But you don’t learn countries in the Middle East, such as this substantial industry.” anything from it.” Saudi Arabia and Dubai. — Alexandra Vollman These phony diplomas can cost In addition to the risk of not being
insightintodiversity.com 5 [ In ] Brief
UT System Offers MOOCs to Help High School Students Prepare for College
This fall, the University of Texas (UT) “Diversity is our middle name — school and college.” system began offering massive open about 45 percent of UT students are The MOOCs, offered through online courses (MOOCs) aimed at African American or Hispanic … platform provider edX — of which preparing high school students for the and many are first-generation (to the UT system is a charter member.— rigors of college courses and careers college) students,” Mintz says. “We are are available to anyone but are being in science, technology, engineering, really trying to anticipate the higher marketed to students in Texas. Other and mathematics (STEM) fields. education demographics of the later universities (Harvard and Stanford, The courses — which include 21st century.” for example) offer similar online engineering, pre-calculus, sociology, Mintz says the course subjects were courses, but UT is now the largest computer programming, and human specifically chosen because STEM MOOC provider; Mintz says the geography.— are taught by faculty tends to be an area where high- smallest of these classes at UT has from UT campuses in Arlington, achieving high school students most 10,400 enrolled students. Austin, and the Permian Basin. often “hit a brick wall” once they take Grants from edX and contributions Some of the classes are geared college-level classes in those subjects. from Modern States Education toward preparing students to take the He says that, with these MOOCs, UT Alliance, a nonprofit dedicated to College Level Examination Program is trying to provide greater support affordable higher education, are (CLEP) exams, which allow high structures to students before they come helping to pay for this roughly $50 school students and nontraditional to college. million undertaking. learners, such as members of the “So many students don’t get to the By Mintz’s account, this is one military, to earn college credit at a finish line,” he says. “Less than 60 of many tactics the UT system is more affordable rate. percent of college students graduate, employing in an effort to ensure According to Steven Mintz, which means they accumulate debt but success for underrepresented students. executive director of the UT system’s don’t have the credentials to get a good “The problems that students face are Institute for Transformational job. What we’ve seen is that there’s not multi-pronged,” he says, “and there’s Learning, offering these free online great alignment between high school no silver bullet. But we have a quiver classes is a very deliberate effort to education and college education. … full of arrows, and we’re going to shoot improve access, affordability, and We need to create more seamless them all.” diversity on UT’s campuses. pathways, more ladders, between high — Rebecca Prinster
International Human Rights Day 2015: December 10
This day commemorates the anniversary of the adoption of the Universal Declaration of Human Rights by the United Nations (UN) in 1948. As the first legal document protecting universal human rights, it established a common standard for achievement for all peoples and nations, rooted in the values of “Human rights is a universal standard. freedom, equality, solidarity, tolerance, respect, and shared responsibility. It is a component of every religion and every civilization.” UN member countries celebrate this day every year by selecting a unique theme. — Shirin Ebadi, an Iranian lawyer, former judge, Last year’s theme was “Human Rights human rights activist, and the founder of the 365” to emphasize the idea that every Defenders of Human Rights Center in Iran day is human rights day.
6 December 2015 AND
Present the First-Ever National Diversity Virtual CAREER FAIR for Students and Alumni
Save the date: February 23, 2016
Attention career center directors: To participate, contact Lenore Pearlstein at [email protected].
Students, visit careereco.com/events/diversity to register. New [ Directions ]
ALABAMA University School of Medicine in OHIO Paulette Patterson Detroit. She had been serving in the Terry Echols, EdD, has been Dilworth, PhD, position on an interim basis. appointed director of multicultural has been named affairs and adviser to the Black vice president for NEW JERSEY Student Union at Walsh University diversity, equity, Tresmaine Grimes, PhD, has been in North Canton. He was formerly and inclusion at the appointed vice president for director of the Minority Male University of Alabama academic affairs and dean of the Initiative at Cuyahoga Community at Birmingham. She was previously faculty at Bloomfield College. She College in Cleveland. assistant vice president for access was most recently assistant vice and community initiatives at president for academic affairs at PENNSYLVANIA Auburn University in Alabama. Iona College in New Rochelle, N.Y. Lynette Chappell-Williams, JD, has been named chief diversity officer Valerie Richardson, PhD, has been Terrence Hardee, D.Litt, has been and associate dean for diversity and appointed president of Bishop named dean of students at Union inclusion for the Penn State Hershey State Community College in Mobile. County College in Cranford. He Medical Center. She was previously She had been serving in the role on had been serving as vice president associate vice president for inclusion an interim basis. for student success at Rowan and workforce diversity at Cornell University at Burlington County in University in Ithaca, N.Y. GEORGIA New Jersey. LeVon Wilson, JD, EdD, has Christopher Howard, PhD, has been named associate provost NEW YORK been appointed president of at Clark Atlanta University. He Rachel Pereira, JD, EdD, has Robert Morris University in Moon had been serving as professor of been appointed director of equal Township. He had been president legal studies at Georgia Southern opportunity and Title IX officer at of Hampden-Sydney College in University in Statesboro. Vassar College in Poughkeepsie. Farmville, Va. She was most recently Title IX IOWA coordinator at Drew University in WASHINGTON Reginald Stewart, PhD, has been Madison, N.J. Sheila Edwards appointed the first vice president of Lange, PhD, has diversity and inclusion at Iowa State NORTH CAROLINA been named University in Ames. He was most Arlene Wesley Cash interim president recently chief diversity officer at has been named of Seattle Central the University of Nevada, Reno. vice president College. She had for enrollment been serving as KENTUCKY management at vice president for minority affairs Rodmon King, PhD, Guilford College in and vice provost for diversity at the has been named Greensboro. She had University of Washington in Seattle. associate vice been vice provost for enrollment president for academic management at the University of Alexia Whitaker, affairs and diversity the Pacific in Stockton, Calif. JD, has been initiatives at Centre appointed College in Danville. Phyllis Worthy Dawkins, PhD, has affirmative He had been assistant professor of been appointed provost and vice action officer of philosophy at Hobart and William president for academic affairs at the University Smith Colleges in Geneva, N.Y. Bennett College in Greensboro. She of Washington was most recently provost and vice in Seattle. She was previously MICHIGAN president for academic affairs at program manager in the Office De’Andrea Matthews, Cheyney University of Pennsylvania. of Affirmative Action at Arkansas DRE, has been named State University in Jonesboro. director of diversity Christopher Withers has been and inclusion named director of admissions at Saint for Wayne State Augustine’s University in Raleigh.
Has your campus recently hired a new diversity administrator? INSIGHT Into Diversity would like to publish your news. Please email: [email protected].
8 December 2015 [ INSIGHT ] Partner Profile
National Black MBA Association Prepares Students to Be the Leaders of Tomorrow By Alexandra Vollman
ith the goal of creating for NBMBAA corporate partners, camp, aimed at developing students educational opportunities Tyson says. in another key area, is the Global and economic growth One of LOT’s most important Community Service Project. Students forW the African American community, components is its Success Boot Camp. get to select an organization or cause the National Black MBA Association It is designed to push participants to work for, which the NBMBAA then (NBMBAA) is preparing the next mentally and physically in order to help facilitates. Past projects have included generation of minority business leaders. them develop into well-rounded, capable, raising money for breast cancer research Founded in 1970 by a group of and hardworking individuals who are or to feed the hungry. African American MBA students, prepared to succeed in the workplace. “The project itself is designed to teach faculty, and businesspeople, the “If you ask me why it’s called a success them the value of giving,” Tyson says. NBMBAA now boasts 9,000 boot camp, it’s because of the intensity of “This is truly about life lessons, not only members, 45 general chapters, and the program. We get them up at 6 a.m., for themselves in terms of what they 27 collegiate chapters across the U.S., [and] we put them to bed at midnight,” benefit from, but how they can help the with operations in Canada and the Tyson says. “We’re trying to show them overall community raise itself up as well.” U.K. as well. It also partners with [that] if you’re going to compete in Many NBMBAA chapters recruit more than 300 of the country’s top a global economy, this is what other students to LOT through well- business organizations to facilitate countries’ students do. So we present established partnerships with local growth and opportunity for the them with very difficult challenges.” schools; however, Tyson says that some African American community. Students in the boot camp students also seek out the program based “We cut across the corporate space, participate in mock college admission on referrals or positive feedback they’ve as well as the university space,” says and job interviews, practice public heard from past participants and friends. Jesse Tyson, president and CEO of speaking, engage in academic Since it began in 1991, 8,000 the NBMBAA. “Our mission is to workshops, and more — all while minority high school students have sustain and build economic wealth dressed in corporate business attire. been mentored through LOT, 95 and intellectual capital in the black However, the main focus of the percent of whom have gone on to enroll community.” program is students running a mock in college. In addition to preparing One key way the organization does company; they are divided into groups these young people for the real world, this is by educating and preparing and must work together with people the NBMBAA helps fund their African American youth, and those whom they have never met. education with scholarships. from other minority groups, for The boot camp culminates with the Thus far, LOT and its partners college and life thereafter. Through National Business Case Competition, have awarded more than $2 million its Leaders of Tomorrow (LOT) during which each group, or company, in scholarships — a number that is initiative, the NBMBAA mentors high must solve a difficult business poised to increase with the creation of school students, coaching them in the problem.— a Harvard business a $1 million LOT endowment by the areas of academic success, leadership, case.— and present their solution to a NBMBAA in June. The organization public speaking, social engagement, panel of judges made up of corporate has already raised $200,000 toward its networking, goal setting, and executives, deans of business schools, goal and hopes to raise the remainder community service, among others. and others in academia or the business by spring 2016.● The purpose of LOT is to help sector. “They’re on stage, and they’re young people who may be at risk of given a certain number of minutes Alexandra Vollman is the editor of underperforming realize their full to present, then we fire questions at INSIGHT Into Diversity. For more potential — with a focus on creating them,” says Tyson. information on the National Black “an evergreen pipeline of black talent” An additional aspect of the boot MBA Association, visit nbmbaa.org.
insightintodiversity.com 9 Recruiter’s [ Corner ]
Answering the “What Are You?” Questions
By Vicky Ayers
f I asked “who are you?”, would The mechanism I use to obtain their answers are very important to us you be worried? Most of us answer that information is the classic Equal and to our client. We do everything some form of that question every Employment Opportunity (EEO) but beg people to give us the data. Iday — for example, when you call your survey. In the case of our firm, this is an Still, many candidates fail to fill out doctor to make an appointment, and online form with six to eight questions this simple form. Why? you are asked your name and birth date. asking applicants to identify their It is difficult not to think that As a recruiter, and simply as an office gender, race or ethnicity, and a couple of somehow revealing the answers to the drone, I ask 10 people a day to identify other specific characteristics, depending “what” questions will tip the scales themselves just so I can tell whomever on what the client needs to report to against us. I hear Caucasian candidates they called to speak with that it’s “Dr. the state or federal government. express the belief that saying they are Hassan” on the line. Whether it’s Finding out this information is white will put them out of the running, writing an essay on “Who am I?” for incredibly important. In some cases, while African American or Hispanic Intro to Philosophy, wearing a name tag if there is not enough evidence that candidates believe revealing their at a conference, or submitting a résumé the search elicited a broadly diverse ethnicity will prevent them from being for a job opening, we all describe who applicant pool, the whole recruiting considered for the exact same job. It is we are many times to many different process has to start over. In many hard not to believe — all of my virtuous people in many different circumstances. instances, this kind of data can affect disclaimers to the contrary — that we Then along come the “what” questions, an institution’s ability to receive public recruiters and our clients are not sitting and the whole complexion of the money. In most cases, institutional around matching up EEO data with inquiry changes. policy itself calls for assuring that résumés and putting Xs on the ones As a recruiter working on behalf of all qualified professionals have the we want to eliminate on the grounds institutions that often receive public opportunity to consider applying for of ethnicity, gender, disability, or some money, one of my tasks is to determine the position. other specific characteristic. It’s also the demographics of the people Our firm is always careful, as are hard to accept that, with all this juicy applying for positions. To put it bluntly, others, to let candidates know that data sitting there waiting to be used to my clients need to know how many completing the survey is voluntary and discriminate against someone, no one candidates from underrepresented that their specific information will is picking and choosing who advances groups are entering their searches. not be personally identifiable, but that in a search based on his or her personal
10 December 2015 agenda. It’s hard to believe, but it’s true. for a complete explanation.) Third, pragmatic truth about discrimination Whether you are black or white, the data you provide should go to the and the hiring process: If an employer male or female, old — like me — or human resources department, not to is going to discriminate based on race, young as a spring chicken, it may help whomever is doing the selecting, like gender, age, or another factor, they don’t to know that everyone else who is a search committee. In a best-case need an EEO form for evidence of these applying for that job you would love to scenario, the data won’t go anywhere characteristics. Sooner or later, they will have feels just as insecure and paranoid until after the search closes. If those meet you and decide for themselves. as you do about sharing the “what” of factors are in place, you should feel I can’t make you believe it, but from who they are. safe sharing your “whats,” knowing inside the hiring process, let me assure So here are the things you need to that you are providing critical data for you that in 15 years, I have never seen look for: First, no one should require the employer, the recruiter, and society an example of an individual eliminated you to fill out EEO data in order to at large, which will have an impact from a search because of a “what” that participate in a search. Compliance when it comes to public policy and showed up on an EEO form. I think is supposed to be voluntary. Second, public spending. most recruiters and employers are right the employer or the search firm For most searches, there will be there with me. ● should offer you assurance, preferably one winner and a bunch of qualified, in writing, that your data will not wonderful, capable runners-up. When Vicky Ayers is the senior director for be personally identifiable but will you find yourself on the sideline executive recruitment at RPA Inc. She be aggregated anonymously with watching someone else get the gold is also a member of the INSIGHT Into that of other candidates. (There are medal, it may be tempting to wonder Diversity Editorial Board. If you have a exceptions to this, but they are few whether revealing your “whats” cost question, email her at [email protected]. and far between, and you should ask you the job, but there is a simple and
insightintodiversity.com 11 [ HEED ] Award Spotlight
Founded on Social Justice, DePaul Serves as a Haven for Students of All Backgrounds and Faiths
By Madeline Szrom
ePaul University in Chicago, a way that many other universities are Vincentian history and values to build Ill., has long been an not,” he says. an understanding of the school’s focus institution representative of DePaul caters to the array of faiths on social justice. After their first year, Ddiversity and inclusion. The school was of its campus community through its students may choose from a list of founded in 1898 by the Congregation Office of Religious Diversity, which courses related to multiculturalism in of the Mission, a group of Vincentian offers programs and services that America that cover everything from priests, as a way to provide access to provide spiritual guidance, support, and religion to gender and race. They are higher education for those who were advocacy. Students and faculty have also encouraged to take courses on denied entrance to other schools. the opportunity to attend traditional various religious dimensions, which “We were a school founded on diversity,” says Elizabeth Ortiz, vice president of institutional diversity and equity at the university. “When other schools would accept only a handful of Catholics and Jews, DePaul began a university that would not exclude students based on religion. It was the first university to admit women for business and law degrees in Chicago, and our early students reflected Chicago’s immigrant community.” More than a century later, acceptance of people from all backgrounds and faiths remains a tenet of the university, which aims to provide a place where students, no matter their faith or background, can worship and feel comfortable. 2014 graduates of DePaul University and their family members participate in communion “Being a Catholic school is really during the university’s Baccalaureate Mass, part of the 116th commencement ceremonies, inside St. Vincent de Paul Parish in Chicago, Ill. an advantage,” says Lawrence Hamer, associate provost for academic and faculty affairs at DePaul. “It allows Catholic masses, pray in one of focus on the practices, narratives, and us to talk about spirituality in all its the school’s Muslim prayer rooms, perspectives of a diverse range of faiths. various forms.” participate in the Jewish High Holiday According to Ortiz, DePaul’s Hamer explains that while the school services, or experience an interfaith mission isn’t centered as much on was founded by a Catholic order and celebration where they can learn instilling religious beliefs in students operates under Catholic values, the about, as well as gain respect for and as it is on the social justice values of its university’s intention is not to alienate acceptance of, all religions. Vincentian founders. people of other faiths or belief systems, Additionally, as part of its core “The Catholic social justice mission but to bring them together. curriculum, DePaul requires all compels us to figure out how to solve “We’re accepting of spirituality in first-year students to take a course on societal ills, and providing education
12 December 2015 is one of those ways,” she says. “What aimed at helping undocumented “We created an alternate financial began as a religious imperative for immigrant youth attend college aid form to determine students’ social justice has developed into a through scholarships — and has financial need so we can assist them broader, more expansive view of our developed a DREAM Guide to assist in exploring scholarships and external mission and commitment to diversity.” undocumented students who seek to and internal aid,” says Ortiz. “Our attend the university. Office of Financial Aid is able to Acceptance of All Abilities According to the Illinois Coalition derive an institutional expected family and Incomes for Immigrant and Refugee Rights, contribution and uses that information Today, the university continues to the state was the first in the nation to to counsel students and provide concentrate on opportunities for all — adopt a private scholarship fund for assistance as available.” an effort that begins before students undocumented youth, whose families The administration’s thoughtful even set foot on campus. DePaul is a test-optional institution, meaning that, to be admitted, students don’t have to submit SAT or ACT scores. “This is our acknowledgment that standardized tests may not be the best predictor of performance for some students,” says Hamer. “What you need to do well in school is to be smart and persistent; you also need to have good habits. Many of these things are not measured by standardized tests.” According to the National Center for Fair and Open Testing, SAT and ACT scores are often an inaccurate and biased way to gauge a person’s ability to succeed in higher education. Instead of being a DePaul students gather at McKinley Park in Chicago in May 2015 for the university’s 17th reflection of ability and understanding, annual Vincentian Service Day. the tests have been found to be directly related to income, leading some higher education institutions, like DePaul, often struggle to cover the costs of their approach to including and assisting to consider alternate methods for college education. these, and all diverse, students admitting students. “We look to serve the students right in is another example of DePaul’s “We know that students who front of us without worrying about where Vincentian mission put into action. come from higher socioeconomic they were before they came to us,” Hamer Ortiz says she believes that by backgrounds have more resources and says. “They’re here within our walls continuing to emphasize the human attend better schools,” Ortiz says. now, so we’re doing our best to educate component of social justice, the “These students have an advantage. them and improve their quality of life.” university will only improve. Test-optional admissions allows Ortiz says that with illegal “We’re trying to create an DePaul the opportunity to [level] immigration being a current issue, environment of learning and cultural the playing field and admit students DePaul has made serious efforts — by competencies where people can go out based on their desire and ability to redesigning many of its policies and and understand and leverage diversity,” succeed — not their family income. systems — to include undocumented she says. “The bottom line is it’s just Going test-optional is in line with students by offering them a resource the right thing to do. We respect the DePaul’s mission and values to be a guide to help them navigate the human dignity of each individual, and if diverse institution.” university and by providing additional we can see the humanity in one another, The university also lives up to financial assistance. we’ll continue to be a better institution. its values and diversity tradition DePaul’s financial aid team We have much more work to do, but we by welcoming today’s immigrant developed a process for undocumented are confident that we will get there.”● student populations. DePaul is a students to help determine their DREAM-friendly university — need and recommend scholarships.— Madeline Szrom is a contributing meaning it accepts students under DePaul’s internal version of the writer for INSIGHT Into Diversity. the Illinois DREAM Act, legislation FAFSA.
insightintodiversity.com 13 CDO [ Corner ]
Invite Diverse Talent to Own Its Destiny (and a Piece of the Company)
By Jerrell Moore
oday, in almost every globally. As access to technology and employees with entrepreneurial sector, the race for talent is education — historically barriers to mindsets, and they should create the unprecedented. Executives.— success — increases for women and opportunity for individuals to become Tthose responsible for providing people of color, the focus is shifting “intrepreneurs.” customer and shareholder value — from climbing the corporate ladder are looking for every opportunity to to building and selling the ladder Encourage Intrepreneurship better position their organizations outright. Generational differences, Intrepreneurs are people who are for success. Companies that attract, driven by factors like Moore’s Law empowered by their company to take retain, and promote the best talent (the observation that processing direct responsibility for turning an understand the business value power for computers will double every idea into a profitable finished product of a workforce that reflects the two years), show that many people through assertive risk-taking and customers.— and businesses — feel empowered by technology to innovation. Companies like Google are they are working to engage. create and own — and be rewarded legendary for fostering intrepreneurship. Trends show that highly coveted for it. As some companies overlook Look no further than their newly banking and finance jobs on Wall the opportunity to tap into the minted CEO, Sundar Pichai, who joined Street are now being abandoned by the entrepreneurial spirit that many of the company in 2004 — long before they reached great-place-to-work status. Sundar’s job? Create things. Google’s idea of hiring smart people and setting them free to turn their ideas Successful companies embrace the into products has proven profitable and fact that there is no “right way” to do is worthy of emulation. anything and that action is often more Be Leadership-Driven valuable than unexecuted plans. A commitment to diversity and inclusion must come directly from the top. The company’s board and CEO must set goals and a vision that leverage diversity and inclusion across the company. This means having a dedicated Ivy elites for the high-risks and high- today’s best and brightest individuals executive, usually a chief diversity officer, rewards of Silicon Valley. In addition, with nontraditional backgrounds to develop a diversity and inclusion in 2015 thus far, more than 40 percent bring to the table, members of the strategy that is part of the company’s of new entrepreneurs are people of new minority majority are opting to business goals, and a legitimate budget color, and women currently make up start their own businesses instead of and staff to execute the strategy. 29 percent of America’s small business working for one. owners. So what does this all mean? So what does a company do to stay Take Action and Edit Along the Way Changing demographics have competitive in this race for talent? Authors Jeffrey Pfeffer and Robert created a shift in wealth and Companies should be willing to I. Sutton write in their book The spending power both nationally and create environments that welcome Knowing-Doing Gap: How Smart
14 December 2015 Companies Turn Knowledge Into heterogeneous teams usually start out mistakes, and be authentic.— Action that most companies suffer much more slowly than homogeneous all competencies of successful from a “knowing-doing” problem, ones. That’s why it’s so easy for entrepreneurs. According to the which is an inability to convert what managers to go with their gut and Harvard Business Review, these are they know into action. Most leaders select someone who has something in also the key competencies of CEOs. equate success with making the fewest common with them. These selections, Diverse talent is talent. Everyone mistakes, but this thinking can often which are not usually competency- wants to be empowered and recognized lead to inaction. Successful companies based, lead to early successes but rarely for the work that they do. Let’s create embrace the fact that there is no “right net innovations. On the other hand, an environment that invites customer- way” to do anything and that action is leaders who make competency-based reflective talent to come and create the often more valuable than unexecuted selections to help round out team gaps world’s next innovation.● plans. Attracting the right talent sometimes experience a lag in progress usually requires a multifaceted strategy, early on because differences have to Jerrell Moore is the vice president and companies shouldn’t become be introduced and understood. Once of diversity and inclusion for Time overwhelmed with change overload. the team dynamic is achieved, the Warner Cable. He oversees the Start with the low-hanging fruit and composition pays off, because different creation and deployment of the build off of the small victories. perspectives will view the same company’s diversity strategy in all problem differently. This approach can aspects of the business, including Be Uncomfortable lead to new, unrealized solutions. talent acquisition and retention, To achieve innovation, companies Smart companies create leadership development, employee should get comfortable being environments where employees engagement, purchasing, and branding uncomfortable. Studies show that are empowered to take risks, make in the community.
DIVERSITY BINDS US ALL
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insightintodiversity.com 15 [ HEED ] Award Spotlight
More than 3,000 Kennesaw State University students, faculty, staff, and community members come together on the university’s main campus in metropolitan Atlanta, Ga. in an attempt to break the world record for the largest human peace sign in April 2012. Kennesaw State University Examines, Embraces Diversity on a Personal Level
By Alexandra Vollman
lthough Kennesaw State Officer Dr. Erik Malewski, began since grown — in part because of University (KSU) is a documenting the history of diversity KSU’s recent merger with Southern relatively young institution at at KSU. Through interviews with 14 Polytechnic State University — into a onlyA 52 years old, its history is complex. faculty and staff members — who have large dual-campus state university. Located in metropolitan Atlanta, Ga., worked on campus anywhere from eight “There was minimal diversity on this the university utilizes its history and to 30 years — the ODI is compiling a campus when it opened,” says Jaramillo. connection to the community to serve chronicle of the university’s past that it “Kennesaw was more rural back then. It students of all backgrounds through hopes will inform its future. was a nontraditional campus. Now it’s awareness and understanding. “We’re looking into the social, grown to about 35,000 students.” “I think it’s very easy to ... not political, and historical context of Jaramillo believes much of KSU’s recognize and understand the kinds of Kennesaw State at [those] times,” growth is due to relationships that struggles and commitments that are Jaramillo says. “I think, for us to university leaders — both past and necessary to make diversity meaningful be able to move ahead, we need to present — have developed with the in everyday practices and the overall understand where we came from and local community, including a focus on structure of an institution,” says Dr. what conditions were in the past, and reaching out to underrepresented groups. Nathalia Jaramillo, deputy chief the different ways they also manifest “Under the leadership of Dr. Betty diversity officer at KSU. themselves in the present, so they Siegel, who was the previous president In order to understand its own can inform our best practices as we before [President Daniel S.] Papp, dynamic past, the Office of Diversity move forward.” [KSU] developed relationships with and Inclusion (ODI) at KSU, led What began in 1963 as a junior Zion Baptist Church. [Siegel] had by the university’s Chief Diversity college with about 800 students has her faculty and staff go to church
16 December 2015 on Sundays so that they could start groups. Another concern, shared by Yet another effort to address to develop relationships with the Malewski and Jaramillo, is providing diversity and inclusion issues is a community,” Jaramillo says. “It was access to resources for not one, but all campus-wide climate assessment, really that kind of personal interaction diverse populations. conducted by the ODI last year. that framed diversity efforts on this “It can’t just be about the cultural Malewski and his staff are currently campus and translated into different or symbolic dimension; it has to be working on disaggregating data in kinds of initiatives to make this a much about the distribution of support and order to provide individualized reports more inclusive community.” resources as well,” says Malewski. to every college at KSU, each of which Now with a student body “Diversity is expensive. You need to will then be tasked with establishing that is made up of 30 percent have resources to do the work.” a diversity action committee that will underrepresented minorities, KSU is create an action plan to address any Enacting Improvements able to take a higher-level approach to issues revealed in the report. diversity and inclusion that focuses on Despite being a young office.— it “We’re adding that layer of support and awareness. was established in 2008 — the ODI is well supported across Understanding Complexities campus by faculty, staff, and Beyond ensuring that underrepresented students, as well as President populations are included at KSU, the Papp himself. ODI places great emphasis on making Through KSU’s six sure all aspects of an individual’s Presidential Commissions, the identity are recognized and understood. university takes a proactive Malewski refers to this process as approach to addressing issues “re-representation.” of diversity and inclusion on “We have to think about how campus. Commissions include different communities and cultures Disability Strategies and Students at a kickoff event for KSU’s Campus get represented in the world and Resources, Gender and Work Culture and Climate Assessment survey on campus,” Malewski says. “[More Life Issues, GLBTIQ (Gay, dominant] communities … tend to Lesbian, Bisexual, Transgender, have really complex representations Intersex, Questioning) Initiatives, quantitative research that really looks of who they are. So if you think of Racial and Ethnic Dialogue, Veterans more at the overall [picture],” Malewski heterosexuality, there tend to be a lot Affairs, and Sustainability. says. “I think when we have that as a of dimensions to it; people talk about With guidance from the ODI, baseline, we can make interventions to it all the time, and it’s in TV shows. the commissions are tasked try to improve the climate for people Then you have communities that might with identifying, suggesting, who may feel excluded or not supported. be more disparaged and there’s not and implementing activities, Then we can come back and see if it as much knowledge [about them] in programming, and policies that will worked, and if it didn’t, we can figure out the world or on campus. So we have lead to an increased understanding why. But the whole thing for me is to to change those distortions and re- and acceptance of diverse perspectives have an arc of improvement across time.” represent those communities in more across KSU’s campuses. For Jaramillo, KSU’s focus on the complex ways.” “[The commissions] are visionary; personal, human aspect of diversity and One way Malewski does this is by they are thinking way down the road inclusion is what will continue to set hosting guest speakers, as part of the about what that community needs. the university apart. ODI’s Diversity Forum, who offer They’re advisory, so they are advising “There’s been a very strong effort students clear examples of intersections the president on any concerns that to develop the personal, in addition to of identity. “So we might have a speaker come up before they become issues,” policies that need to be put into place or who has a learning disability, or some Malewski says. “And we look for organizational structures that need to be other disability, and is an African unintended consequences, the kinds of revised,” she says, “but it all started with American male,” Malewski says. things where a policy or program wasn’t very fundamental human interaction, “Those are some ways we can intended to marginalize a community, which I think is often lost when we challenge those one-dimensional but maybe it has.” talk about diversity initiatives at big [methods] of thinking about some of Jaramillo sites the Gender and Work universities. But it’s not lost here.”● these issues,” he adds. Life Commission’s initiative to examine However, at KSU, it isn’t enough and address gender pay equity at the Alexandra Vollman is the editor of to ensure representation, support, and university as an example of a project INSIGHT Into Diversity. understanding of underrepresented taken on by these committees.
insightintodiversity.com 17 Why Diversity Matters: Securing Grants
By Rebecca Prinster
aving a diverse campus The Gates Foundation is the largest “We also look at the leadership — is benefits the social and private, nonprofit organization in the there stable leadership that can help intellectual development world. Reindl, who is the organization’s guide the institution through difficult Hof an institution’s students, faculty, senior communications officer for changes? Do they use data to pinpoint and staff, but there are other, less postsecondary success, says that this successes and shortcomings? Are there apparent bonuses to cultivating a year, the foundation is projected to any potential policy oppositions or welcoming environment for historically award $90 million in postsecondary challenges in the state [in which they underrepresented groups. Some of success grants, which are given to are located]? the country’s largest grant-giving higher education institutions for “And then there is the campus organizations take diversity into innovative work. culture — is there a culture of account when considering a college or Occasionally, the organization innovation and willingness to try new university’s grant proposal. will accept requests for proposals things? But one of the main factors is A number of agencies, such as the from colleges and universities as the students that they’re serving.” National Institutes of Health and the part of its Grand Challenge Grant One example Reindl cites is Sinclair National Science Foundation (NSF), opportunities — to “crowdsource new Community College in Dayton, Ohio. provide specific grant opportunities innovations and spur competition,” The college was recently awarded a aimed at advancing diversity. For Reindl says. However, most awardees grant by the Gates Foundation for example, the National Cancer Institute are institutions that have been sought its “Completion by Design” initiative, grants the Mentored Patient-Oriented out by the Gates Foundation because which uses student data to track at-risk Research Career Development Award of displayed excellence. Those selected students and intervene when they are to Promote Diversity annually, and submit proposals for consideration. likely to drop out. NSF provides funding opportunities to “Because our reach is so wide and “[Sinclair] has embraced the use support research at historically black global, if we did open proposals, we of data to guide and advise students colleges and universities (HBCUs) in would be completely inundated,” Reindl who are older, who maybe enrolled order to increase the number of African says. “Instead, we follow the evidence to with a GED, or who are the first in Americans with advanced degrees. where it takes us.” their family to go to college,” he says. But how does an institution’s When assessing potential grantees, “They’re really able to mine and harvest diversity affect its ability to compete Reindl says the Gates Foundation the information to provide support to for grants that are not directly looks at a number of factors, including students just in time [before they drop related to diversity? Do institutional how an institution supports its out]. It’s really vital to get information demographics and support for underrepresented populations. to the right people — faculty and underrepresented students play a role? “Are [the institutions] really focused advisers — at the right time, to keep Travis Reindl at the Bill and Melinda on those populations that have that student who might be slipping … Gates Foundation says they do. historically faced challenges?” he says. in school.”
18 December 2015 The NSF, another large grant-funding agency, also considers diversity in its applicants. As part of every selection process, prospective grantees are evaluated on their proposal’s intellectual merit and on its broader impact. This is true for all grant proposals, not only those focused on diversity. The National Science Board — which establishes grant proposal evaluation guidelines for NSF — defines “broader impact” as the ways in which the proposed project will benefit society or advance a desired social outcome. A few examples of such outcomes include the full participation of women, people with disabilities, and underrepresented minorities in science, technology, engineering, and mathematics (STEM) fields; development of a diverse STEM workforce; and enhanced research and education infrastructure. Jean Vanski, acting deputy director of the Division of Institution and Award Support at NSF, says “infrastructure” includes the people involved in research and education. “The NSF is a dual-mission agency concerned with the health of science and engineering research and its infrastructure, which includes equipment, facilities, and human resources.— including diverse faculty members,” she says. “Diversity is important to our mission because different perspectives bring to an enterprise different ways of solving problems.” She says NSF is especially interested in grant projects that build links between institutions, particularly two- and four-year institutions, minority-serving institutions, and predominantly white universities. “Lots of students start out in two-year institutions, where they may not have as many opportunities for science and engineering research experiences,” Vanski says. “So we look for projects that develop infrastructure and transference between institutions.” She says another aspect NSF looks at during the merit review process is the grant proposer’s track record in serving underrepresented groups and whether diverse researchers will be part of the project’s team. For institutions hoping to secure funding from NSF, expanding opportunities for underrepresented groups is key. But beyond having a diverse campus that supports a range of groups, Reindl says being competitive when seeking grants is also about being honest with yourself at the institutional level. “Knowing your numbers is important, but putting a face on those numbers and having stories is how you’re going to present a strong proposal,” he says. “Being really self-aware is important, as is asking and knowing what is working well and then capitalizing and building on that. And are you visibly committed to making changes? … It’s not always easy to see where you need to improve.” That honesty and self-awareness, though, could make all the difference.●
Rebecca Prinster is a senior staff writer for INSIGHT Into Diversity.
insightintodiversity.com 19 Room for Improvement The struggle to advance disability inclusion in the workplace continues
By Alexandra Vollman
s Americans with disabilities goal for hiring individuals with and receiving an accommodation. continue to struggle to find disabilities by federal contractors and “Finding out how to access employment — with some subcontractors. The changes — meant accommodations … and getting those reluctantA to even seek it for fear of to encourage employers to create met, and actually having a person in being stigmatized — employers are inclusive environments in which an office [with] an email address and being asked to do more to increase job employees feel comfortable enough to a phone number, is very normative on opportunities and create more inclusive self-identify — are aimed at helping almost every college campus.” workplaces for people with disabilities. employers reach that goal. Dagit says her experience consulting In the U.S., the workforce for corporations and higher education Transitioning to the Workforce participation of working-age people institutions has revealed some stark with disabilities is just 31.6 percent, and Some, like disability and inclusion differences between the two in 15 percent of working-age people with expert Deb Dagit, believe that the regard to disability accommodations disabilities are unemployed, according significant focus on disability inclusion structures and processes. to 2012 data from the U.S. Bureau in higher education can leave college “In corporate America, it is very rare of Labor Statistics. The remainder graduates with disabilities ill-prepared that there’s a designated person you represents those who are not actively for the transition into the workforce. go to,” she says. “It’s supposed to just seeking employment. “It’s a significant percentage of the happen organically through the person Compared with workforce population that accesses disability participation for working-age services [at colleges], and in most individuals without disabilities — cases, it’s done very well,” says Dagit, which was 76.5 percent, with an 8 who served as chief diversity officer of percent unemployment rate in 2012 — pharmaceutical company Merck & Co. these figures reveal potential inequities for 11 years before founding her own in the workplace. However, many are diversity consulting firm, Deb Dagit hopeful that recent changes to Section Diversity. “It makes the disconnect 503 of the Rehabilitation Act of 1973 that much more jarring when [these will lead to improved employment for students] leave higher education and people with disabilities. enter the workforce.— and there is often The most significant of these little, if any, information communicated Deb Dagit updates includes a 7 percent regarding how to go about requesting
20 December 2015 The University of California, Berkeley campus
you report to, and maybe with the requires federal contractors or when it comes to job and classroom help of someone in HR. And in most subcontractors to take affirmative duties. At the workplace level, cases, neither the manager nor the HR action to hire, retain, and promote employees must be able to perform the person knows what to do, has had any qualified individuals with disabilities. job as it is written, with or without an experience, or feels compelled to do These regulations typically extend to accommodation; at the university level, anything quickly.” colleges and universities, as many receive students must be able to complete all federal funding. However, the situation elements of a course, with or without an Similar Regulations is much different when considering accommodation, without fundamental While it may appear that some the student-university relationship, alterations being made to the course. colleges and universities have better as opposed to the faculty-university “[The laws] require that we provide accommodations processes in place — one, according to Ken Matos, senior timely and effective classroom at least for students — many of the director of research for the Families and accommodations when they don’t federal regulations that govern disability Work Institute — a nonprofit research change the essential nature of the accommodation and nondiscrimination organization that addresses the changing instructional program, and at no cost at companies also apply to higher nature of work and family life. to the student,” says Paul Hippolitus, education institutions. “Employees work for the director of the Disabled Students’ Under the Americans with organizations,” Matos says. “Students Program at the University of California Disabilities Act (ADA) and Section … are actually the clients of the (UC), Berkeley. “‘Essential nature of 503, all employers, including colleges university, and so their relationship to the instructional program is equal to, in and universities, are required to the organization is somewhat different the employment context, essential job provide reasonable accommodations in that service to students is the goal duties; you have to be able to perform for employees and job candidates of the university, whereas service to those, with or without accommodations. with disabilities. In addition to employees is often a means to the end [It’s the] same in higher education. this requirement, higher education of serving clients. So the basic thought “Employers defend themselves institutions must also provide process and interaction are different.” with their position descriptions, and if accommodations inside the classroom they didn’t hire somebody or couldn’t Educational vs. Professional to ensure equal opportunity for accommodate them for an essential Achievement students with disabilities. function, they’re absolutely protected Both legislations protect against But while the nature of the relationship and won’t be found at fault.” discrimination, and Section 503 differs, there are striking similarities Despite this similar focus on
insightintodiversity.com 21 performance, regardless of whether a leeway in a corporation,” Dagit says. is ‘what are we supposed to do,’ and person receives an accommodation, “There is a level of performance that that’s what we’ll pay for. So it’s not that college students tend to enjoy more gets higher and higher every year in they’re pushing back or trying to be flexibility when it comes to completing most corporations, and it’s pass-fail. mean or stingy; it’s that they’re being projects, or even an academic program. And if you fail, whether you have a realistic about what they can afford to At UC Berkeley, Hippolitus says that disability or not, you’re out of there.” do and what’s required of them.” students with certain learning or other A Specialized Unit Self-Identification disabilities are often given extra time to take tests or are allowed to take reduced While the differences between higher Data show that providing course loads, thus receiving extra time education and the workplace may accommodations to individuals to complete their degree. simply be due to the nature of both with disabilities is rarely costly or According to Anne Hirsh, co- beasts, some believe colleges and difficult. The struggle comes prior to director of the Job Accommodation universities have a leg up on companies. determining a proper accommodation, Network — a division of the U.S. With specialized knowledge and with getting people to self-identify. Department of Labor that provides expertise provided by a disability Matos believes there are a couple of free technical assistance on job services office or department, most reasons why individuals with disabilities accommodations and the ADA — colleges and universities have entire tend to not disclose the fact: fear of such accommodations are unheard of units dedicated to disability resources the stigma associated with having a in the workplace. and providing accommodations. disability and a lack of awareness that “A common accommodation for a At UC Berkeley, Hippolitus says he or she actually has a disability. student, say, with a learning disability Disabled Student Services (DSS) Because the legal definition of a might be to give them time and a half served more than 1,900 students disability was expanded in 2014 when to complete a test,” Hirsh says. “To take in 2014; this figure includes people changes where made to Section 503, that to the employment side, that might with chronic illnesses and psychiatric, Matos says it now includes a lot of be considered reducing a standard learning, and more traditional older people — for example, those who in terms of giving time and a half to disabilities — such as hearing or may have weaker eyesight. complete a project.” visual impairment — as well as “One thing that often happens Driven by profits, companies are temporary disabilities. is that people with disabilities will continually innovating in order to By law, schools are required only to wait until there’s a problem [to self- meet demand and stay competitive in provide classroom accommodations, identify] because they don’t want to an ever-evolving marketplace, whereas such as offering note-taking assistance be stigmatized, or there might be nonprofit higher education institutions or extra time. However, UC Berkeley.— some social shame associated with are focused on educational attainment which, according to Dagit, is where their particular disability, and so they and career outcomes. In business, this students with disabilities go to have “all don’t want to say it until it’s absolutely revenue focus can often lead to some their wildest dreams met” — has gone necessary,” Matos says. “But by that being left behind. beyond the norm to provide further time, it feels to the employer like “You can take a class more than once assistance to these students. they’re making an excuse. So the less a in a university if you fail it [to] get a With the help of a U.S. Department system requires someone to say ‘I have passing grade. You don’t have the same of Education TRIO grant, among a disability’ to provide performance others, Hippolitus and DSS staff support, the better off [a company’s] are able to provide additional going to be.” accommodations outside of the Still other experts believe that classroom. These include study aids, disclosing a disability in the workplace tutoring, and mobility and technology can lead to lower expectations for assistance. that particular employee, thus leading According to Hippolitus, most him or her to experience lower job colleges and universities are willing to satisfaction. “It doesn’t feel good for go only as far as the law requires them. people to think that you can no longer Yet, like any company or organization, measure up,” says Dagit. institutions of higher education are also Yet, not disclosing a disability can Anne Hirsh, co-director of greatly limited by funding. cause an employee to not receive crucial the Job Accommodation “They’re in financial models that accommodations and resources. Network have to be cost effective,” Hippolitus In a recent poll taken by the says. “So the question that gets asked Families and Work Institute, national
22 December 2015 employers were asked if they would be willing to give employees task and [ moreINSIGHT ] workplace flexibility. More employers said “yes” when asked if they would In 2014, 33 percent of workers with a disability were allow flexibility for employees with employed part time, compared with 18 percent for those disabilities; fewer said “yes” for with no disability. employees overall. “What I think that really points In 2014, a large proportion of persons with a disability — out is that people who don’t identify, about 8 in 10 — were not in the labor force, compared or who don’t see themselves as with about 3 in 10 of those with no disability. [having] a disability, may miss out on some opportunities because the Persons with a disability are less likely to have completed organization doesn’t think about a bachelor’s degree or higher than those with no offering them broadly,” Matos says. disability. “But they recognize the importance of providing them within a reasonable accommodation framework.” *Source: Bureau of Labor Statistics, U.S. Department of Labor, Some, like Matos, believe college Persons with a Disability: Labor Force Characteristics, 2014 students with disabilities have it easier when it comes to self-identifying. According to Hippolitus, all UC Berkeley students are given the you think have a disability about and inserting things into otherwise opportunity to self-identify not just reasonable accommodation standardized processes.” once, but several times during the processes.— tell everyone: ‘This is how While the business case for disability course of their academic careers. we do reasonable accommodation. If inclusion in the workplace is strong.— And while federal contractors and at any point you need [one], this is according to U.S. Census Bureau data, subcontractors are required to give all how you access it,’” he says. “It norms nearly one in five people in the U.S. their employees the opportunity to self- the experience, and it makes it feel has a disability, and together, these identify at least once every five years, like this is just what we do as opposed people have a total disposable income Dagit believes most companies could to ‘because you’re special and have of nearly $1 trillion — the U.S. still have better processes in place. problems, we will do this for you.’” has a way to go toward improving the “If, from the moment you come into Matos also urges companies to unemployment rate and job satisfaction contact with every candidate, you give consider what he calls “universal of people with disabilities. them the opportunity to ask for an design” when setting up workspaces, For Hippolitus, the key to achieving accommodation if they need it — for keeping people of the most limited equity in the workplace begins with the interview process, after they get abilities in mind. “expression by leadership” that disability the offer, during their onboarding, “Universal design is really important inclusion is simply part of a company’s and periodically thereafter as part of when you’re assembling a workplace diversity program — which, he believes, open enrollment for benefits — that or you’re purchasing tools — so, for will help make disability inclusion more creates an environment where it’s more example, making sure that you don’t of a priority. normative, like on a college campus,” force everyone to work off of tiny “This is just as important as hiring Dagit says. laptops … but making sure that women, minorities, or [people who are] everybody has a big screen to begin LGBTQ,” he says. “Disability is part of Universally Inclusive with,” he says. “You’re making sure diversity, and diversity is important … Workplaces that where you start is accessible and because it’s a bottom-line value.”● In spite of recent changes to Section inclusive, as opposed to circling back 503, many experts recommend around and making adjustments for Alexandra Vollman is the editor of that employers go beyond federal individual people. INSIGHT Into Diversity. Look for a requirements to ensure disability “From a business perspective, follow-up article in the March issue inclusion is not simply an afterthought. making those decisions early allows of INSIGHT Into Diversity that will For instance, companies should be you to take advantage of economies of examine the role on-campus disability upfront about the process for requesting scale. Some of what seems expensive in services offices play in preparing students accommodations, Matos advises. reasonable accommodation is because with disabilities for successful careers. “Don’t just tell people [who] [companies] are doing a lot of one-offs
insightintodiversity.com 23 Small Changes Add Up: Supporting Undocumented
Students on Campus From the May Day Immigration Rights Rally in By Rebecca Prinster Washington, D.C., May 1, 2007 (Photo courtesy takomabibelot via Flickr)
early all college students for undocumented youth who came to NEIU, a senior English major who worry about how they’ll pay the U.S. before their 16th birthday and chose to remain anonymous, said in an for school and what their have lived here continuously since 2007. email that he believes undocumented Nclassmates will think of them. But for To be eligible, an applicant must have students are stigmatized because of undocumented students, these concerns graduated from high school in the U.S., their immigration status. are felt even more intensely. have earned a GED certificate, or be “I’m afraid of being labeled by Unlike their peers, undocumented currently enrolled in school. something I have no control over. students are prohibited from receiving Because DACA does not provide I don’t want to have to explain my federal financial aid, and in some places, legal status, students like Anguiano are situation or status to every person I they have zero access to state funding. unable to access federal financial aid. To meet,” he said. “Most of all, I’m afraid Furthermore, undocumented students avoid taking on student loans that could of being put into a box by my peers. in Alabama and South Carolina are land him in debt, Anguiano has paid When people learn of your status, banned outright from enrolling in state for his education entirely out of pocket. many of them [don’t] understand colleges or universities, and the same He says the feeling of hopelessness — what it means to be undocumented. It is true of some public colleges and though not unique to undocumented takes more than courage to be able to universities in Georgia. students — is especially common explain one’s situation.” These students are left with limited among them. As lawmakers debate immigration resources, and many choose not to pursue postsecondary education or drop out after enrolling. Another option “The struggles pile up one after another, and is to enroll part time, like Enrique sometimes it just seems like we don’t deserve to be in Anguiano, a junior at Northeastern college and get the same education that others do.” Illinois University (NEIU) majoring in communications. — Enrique Anguiano, a junior at Northeastern Illinois University “Before I was able to benefit from the Deferred Action for Childhood Arrivals (DACA) program [this year], I was solely responsible for paying for my education in cash,” Anguiano said in an “The struggles pile up one after reform, an undocumented student’s email. “When I was granted deferred another, and sometimes it just seems ability to attain a degree is crucial action, I was told I still did not qualify like we don’t deserve to be in college to his or her chances of gaining for such assistance, and therefore, the and get the same education that others citizenship and full, legal participation struggle continued.” do,” he says. “It is overwhelmingly in the U.S. For example, a bill Through an executive order passed in disheartening. So many of us call it proposed by Congress in 2013 — 2012, President Barack Obama created quits and resort to working at jobs S. 744, the Border Security, Economic the DACA program, which offers instead of building our careers.” Opportunity, and Immigration temporary protection from deportation Another undocumented student at Modernization Act — included plans
24 December 2015 to expedite the path to legalization the struggle — and the importance — and other Central American countries; for some undocumented people who of earning a higher education. Asian immigrants comprise the next had completed two years of higher largest group, at 13 percent, according Tuition Legislation Looks education. The bill passed in the Senate, to the Migration Policy Institute. Different State to State but the House never picked it up. Since Obama’s 2012 executive Although there are many legal The topic of immigration reform has order, roughly 665,000 young and social barriers for undocumented come under renewed debate in the lead- people have been granted deferred students, some states do offer financial up to the 2016 presidential elections. action through the DACA program. aid and in-state tuition rates to help Many experts predict that Hispanic Although people with DACA do not make college more affordable. But voters will be largely responsible for have full legal status, the designation many college faculty and staff members electing the next president, as this allows them to earn a work permit lack knowledge about these options or demographic continues to expand and and apply for a social security number believe that undocumented students are reach voting age. without fear of deportation. ineligible for any aid. Some presidential hopefuls are While the benefits of DACA NEIU is trying to change that. using immigration reform as a way to have allowed many to access higher To ensure that the campus has a reach Hispanic voters who may have education, the Pew Hispanic Center dedicated network of support for these unauthorized family members, while estimates that around 65,000 students, Daniel López Jr., associate other candidates have proposed tougher undocumented students graduate vice president for student affairs at regulations for these immigrants. from high school each year, but less NEIU, established the Undocumented An estimated 11.5 million than 10 percent go on to pursue Students Project. López, who came to unauthorized people live in the U.S. postsecondary education. the U.S. as a 10-year-old, understands Of these, 71 percent are from Mexico In 2001, realizing the need for an
Faculty and staff at Northeastern Illinois University exhibit their undocumented student ally badges, which communicate that their offices are safe spaces for these students. Only those who complete training may display the ally badge.
insightintodiversity.com 25 educated workforce, Texas passed a on the minds of legislators,” she says. example, most of the 18 states that bipartisan bill that updated residency “But sometimes there’s a trend of provide in-state tuition require that requirements dictating eligibility for states going in the opposite direction, undocumented students file an affidavit in-state tuition rates, which benefited like in Missouri.” saying they have or will apply for legal the state’s undocumented students. This fall, the American Civil status when they enroll. Still, many Since then, 17 states have followed suit, Liberties Union (ACLU) of colleges and universities are unaware passing similar bills, and seven states Missouri sued three higher education that undocumented students are eligible have passed legislation granting state institutions in the state on behalf of for some forms of financial aid. aid or access to private funding, making undocumented students who said Creating Safe Spaces for postsecondary education a more they were being charged international Undocumented Students affordable reality. student tuition rates, despite meeting Suzanne Hultin, a policy specialist Missouri residency requirements. López was lucky — throughout his in postsecondary education at Language in the preamble of a newly academic career, paying for school was the National Conference of State passed budget bill implied that colleges not an insurmountable obstacle. Legislatures (NCSL), says state were required to charge international “When I finished high school, I legislation on tuition rates fluctuates rates for these students, but the ACLU didn’t know if I could apply to college from year to year, and she expects this says a bill’s preamble has no legal and didn’t know how I would pay trend will continue. bearing. The suit is ongoing. for it,” he says. “When I found out “Over the last couple of years, Understandably, colleges and I could apply, I was really happy. I one or two states have introduced universities may not be aware of how to started [that] spring, and my brother legislation annually, whether that’s in- help undocumented students navigate paid for my classes.” state tuition rates or state financial aid, the convoluted territory of admission The first in his family to attend so this is something that is consistently and financial aid applications. For college, López was granted amnesty
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26 December 2015 soon after he began classes, which which teaches students, faculty, and NEIU recently updated meant he was eligible for financial aid; staff how to create safe spaces and act as its admissions form to allow however, he never needed to apply. allies for LGBTQ people. Those who undocumented students to self- “The irony is that I was eligible [to complete the training are given stickers identify as such, following policy secure funding] but didn’t need it. I and buttons declaring their ally status, recommendations by the project’s never applied for financial aid,” he says. which they can display in their offices. committee, which advocates on Instead, he worked for the institutions A junior at NEIU, who also chose students’ behalf. López says this is where he studied or attended on to remain anonymous, says the much more inclusive than the previous scholarship. “When students ask how Undocumented Students Project has self-identification option, which was I paid for my education, I tell them, been very beneficial. “It makes me “HB60,” a reference to the state bill ‘Sorry, I never did.’” feel like I am important and that I that allows students who are Illinois This hasn’t prevented López from have rights and opportunities just residents to pay in-state tuition taking steps to assist NEIU’s nearly like everyone else in this school who regardless of citizenship.
“I want [people] to know that we have just as much intellect, just as much passion and ambition as any American citizen — just as much potential. Most undocumented students were brought here at a very young age and were raised within the American culture. … We too are American.”
— Enrique Anguiano
250 undocumented students or to is legal. It helps me find options and Political rhetoric and assumptions make them feel more integrated on ways to get the help and information can obscure the reality of campus. In 2012, he was awarded a that I need.” undocumented immigrants, who come Northeastern Innovation Grant to In the state of Illinois, from all over the world. But these develop his Undocumented Students undocumented students pay in-state NEIU students want people to know Project. The program was meant to last tuition, but they are not eligible for they’re no different from anyone else. only one year, but he says the needs of state funding. The Undocumented “We are here to get a degree so we these students and their parents were Students Project has helped ensure that can have better futures,” the NEIU so great that NEIU President Sharon none of the merit scholarships offered junior says. “Some of us didn’t choose Hahs decided to institutionalize it. by NEIU require citizenship status; to come here but were brought here Since then, over 100 NEIU these awards total $1.35 million. by our parents because they knew we staff and faculty members have Additionally, the state’s privately would actually have opportunities. I gone through training to become funded DREAM Fund Commission want people to know that we do work undocumented student allies. The six- offers a scholarship to children of hard, and we all have dreams we want hour training goes over laws, policies immigrants who attended at least to make come true.” and procedures, admissions policies, three years of high school in Illinois Anguiano adds, “I want [people] and community service opportunities, and have either graduated or earned a to know that we have just as much and includes a panel discussion with GED. Even so, López says there never intellect, just as much passion and undocumented students. seems to be enough money to help all ambition as any American citizen.— “We are not equipped to be undocumented students because there just as much potential. Most immigration experts, but we can give is so much competition. undocumented students were brought advice on housing, social services, López says supporting these here at a very young age and were raised resources, and support,” López says. students doesn’t take a lot of heavy within the American culture. … We too “The goal is not to become experts but lifting. Sending campus-wide emails are American.”● to have the skills to answer questions or handing out flyers that advertise and refer students to the right people.” your campus as welcoming to Rebecca Prinster is a senior staff writer The project is modeled after the Safe undocumented students can make a for INSIGHT Into Diversity. Zone training for LGBTQ advocates, huge difference, he says.
insightintodiversity.com 27 Should White People Serve as Chief Diversity Officers? By Maura Cullen, EdD
Recently, I have had several conversations with white colleagues who have dedicated their educational pursuits to becoming advocates for social change. They describe experiencing a glass ceiling of sorts, unable to break into full- time diversity jobs because they are white.
Although the roles of chief diversity officers (CDOs) vary from institution to institution, primarily they serve as policy advisers who are also responsible for cultural and educational programming and training, as well as support for affinity groups. Many diversity offices focus primarily on issues of race, though the trend is moving toward being more inclusive beyond race.
o here’s the question: Should However, should being a member of from privileged groups because diversity and multicultural a particular underrepresented group of the toll it takes on those from professional jobs be earmarked also be a prerequisite? marginalized groups. Having a white Sfor people of color? If so, what is the Still, how much do we want allies person leading the charge would role of white allies? on the forefront of social change? seem to align with that goal. In the academic world, the social When allies, more specifically white identity of an instructor seems far less allies, are hired as CDOs, is it another • A white person serving as a CDO at important than the content of a course example of whites co-opting the power a predominantly white institution may itself. There are countless examples of of people of color? Are whites using be heard differently than a person of men teaching women’s history courses their privilege, however well intended, color in the same position. As a rule, or white people teaching black history. to take further opportunities and white people often feel less defensive What seems to be most critical is power away from people of color? being challenged by other white the ability of the instructor to have a I must confess that I have mixed people; thus, they may be more likely mastery of content. emotions, as a case can be made for either to engage in dialogue around race. Are CDOs different from their perspective. Here are some thoughts. academic counterparts? Both need • What about people of color who content mastery. In my opinion, a Benefits of having white people serve serve as CDOs but who are not CDO should have an understanding as diversity professionals: inclusive of other marginalized of social justice identity development groups — for instance, a person models, social justice theory, and • Theoretically, we want allies to do of color who may be homophobic group facilitation, to name a few. the lion’s share of educating people and, as a result, does no outreach to
28 December 2015 A white person serving as a CDO at a predominantly white institution may be heard differently than a person of color in the same position.
LGBTQ individuals? Would this saying “you don’t know what you So here is my final thought: If the person be preferable to a white CDO don’t know” is a fitting example job description of CDO is to focus who is more inclusive of other issues of this. Even well-intended white on racial issues, then I believe it is beyond race? people might miss many micro- and critical to have a person of color in that macro- racial aggressions without the position. However, if the job description Limitations of having white people help of people of color. extends beyond race and is more serve as diversity professionals: inclusive of other underrepresented During my graduate experience in populations, then the racial identity of • Perhaps the most salient argument 1983, I recall attending a session on the CDO would not be as critical. for having a person of color in homophobia. At that time, I was What matters most is that the work the position of CDO is the role unaware of what that term meant; I gets done. Creating more socially just modeling that takes place for people thought homophobia was the fear of organizations and communities can within marginalized groups. At people leaving their homes. So when I only be accomplished when everyone predominantly white institutions, went to the session with that mindset, I takes the lead.● there are few too faces for students was shocked by the content presented. of color to identify with, so having It was the first time I had witnessed a Maura Cullen, EdD, is a diversity and a strong mentor of the same race lesbian tell her story unapologetically inclusion speaker and author of the book is invaluable. It allows a safe space and with pride. A switch flipped inside 35 Dumb Things Well-Intended People for students of color to bring their of me as I was grappling with my own Say: Surprising Things We Say That Widen concerns and to connect with other coming out process at that time in the Diversity Gap. She is also a founding people of color. my life. Would a heterosexual person member of the Social Justice Training presenting the same information have Institute, a nonprofit organization • Having a CDO of color offers a had the same effect on me? No. The focused on the professional and personal perspective that may be overlooked information still would have been development of social justice educators or ignored on predominantly white valuable, but the impact would not have and practitioners. To learn more, visit campuses in regard to race. The been as powerful. thediversityspeaker.com.
insightintodiversity.com 29 [ Online ] Education
hen Carmen Westbrook logs in to her online MBA courses at American Diversity in UniversityW (AU), the identity of her fellow students is no mystery. In what one school administrator likens to a “Brady Bunch screen,” the the Virtual faces of all 13 of Westbrook’s fellow students appear on the computer monitor in her home office in Severna Park, Md., which is about 50 Classroom miles northeast of AU’s campus in Washington, D.C. Westbrook, a married mother of three children all under the age of 10, How American University is maximizing the closes the door to her home office, so educational benefits of its diverse online as not to be disturbed, and soon finds student population herself in another world. “One of the most amazing things about this is all these people that I’m By Jamaal Abdul-Alim in class with — we’re all really busy; we all have professional lives, come from really different backgrounds, and have different professional stories,” says Westbrook, who is the founding executive director of Aina, a nonprofit online platform that matches people looking to donate goods and services to various aid organizations around the world. “So hearing people’s perspectives on everything has been really interesting, because the classes aren’t huge, and
30 December 2015 Jim Shelton, chief impact officer at 2U Inc. and former U.S. deputy secretary of education
The Kogod School of Business at American University in Washington, D.C.
Online Interaction we’re all sitting there looking at new online business programs, called each other instead of looking at the Online education experts say the on- Business@American, which includes professor,” she adds. “We really engage screen visibility is a welcome trend that an MBA and a master of science in with each other a lot, and hearing brings about a greater sense of diversity analytics, or an MSAn. different perspectives, people’s history in the virtual classroom. A 2U executive says the platform helps and the things they know from their “The best way that universities can expand the reach of higher education. own personal careers, is really cool.” bring diverse dynamics to their online “One of the main things that AU business professor Jeffrey courses is by making them as personal universities are meant to do is create Harris says he has been pleasantly as possible,” says Dr. Matthew Lynch, access to opportunity,” says Jim surprised by how much the students dean of the School of Education, Shelton, chief impact officer at 2U engage in lively conversations in Psychology, and Interdisciplinary and former U.S. deputy secretary of his “Managerial Economics and Studies at Virginia Union University education. “If you are not a person Corporate Strategy” course. and creator of The Edvocate, an who can quit your job and move your “I was somewhat worried because, education advocacy and news website. family to attend a program, this still even in the live classroom, you can have He notes that research has allows you to participate.” dead time where the professor has to continually shown that online learning He believes that being able to pry comments,” Harris says. “But in boosts diversity in education and, see and interact with students from virtually every class, we’ve gone over consequently, in the workplace. a much wider cross section of life time where I have to cut the class off.” “Have a webcam meeting at the enhances diversity within the online Whereas students may have been beginning of the course, using any learning environment. invisible in online courses of the past, number of [applications] to bring “People don’t have a lot of diversity Westbrook’s online learning experience everyone together live,” Lynch advises. in their lives in general,” Shelton at AU — and Harris’ experience “If your course allows it, have a similar says. “This is one of the places you teaching online — is part of an emergent setup throughout the semester. Give engage a diverse population of folks in trend in which online students are no your students the opportunity to meet something of common interest. That longer anonymous to one another. and work with each other, even if it is kind of environment helps people The trend has taken on different over an Internet connection.” become more open around a variety of forms. One of the more extreme That is precisely what AU is doing different people as well.” examples is at Harvard Business School, through a new partnership its Kogod Educational Benefits which rents a TV studio in Boston and School of Business launched this year uses it as a "sleek online classroom" with 2U Inc., a leading education While using technology to enable a where professors can see the faces of technology company. 2U provides diverse group of students to see and their students from all over the world. the online platform for the school’s interact with one another in an online
insightintodiversity.com 31 learning environment is important, it is students, and military students might key. That’s how you know [a given only half of the equation. The first step fall by a “couple percentage points.” Yet student] is not sleeping and is as is creating a diverse cohort of students. even after a diverse cohort is admitted, engaged as you are.” According to Lynch, the first cohort more work must be done to reap the 2U’s Shelton says that small class of students in Business@American is benefits of that diversity. sizes are key to creating an “intimate” impressively diverse. The inaugural class “One of the things [that] we felt learning environment and replicating is 55 percent female and 48 percent was extremely important and is really the in-person experience. underrepresented minorities. foundational in graduate business “Any university that wants to “AU went out of its way to be sure education is [that] you don’t operate become what I call ‘the greater digital traditionally underrepresented groups business in a vacuum,” she says. “It’s not version of itself ’ needs to be taking are part of the program, and that will just you; you have colleagues, clients, and a look at not just how to go online, shape the way all of the students learn suppliers. So you have to be able to work but how to offer a program that’s and feel about each other,” Lynch says. with other people. It’s an important part robust enough to offer the same kind Enrolled students also range in age of graduate business education.” of success that they would have on from 20 to 53, with an average age of Because of this, Klein says that campus — if not better,” he says. According to Shelton, the retention rate of 2U’s partner programs is around 83 percent, although evaluations of its learning platforms are ongoing, he says, because they are new. Measuring Success Retention is a problem that has dogged online education since its inception. For instance, a total of 44.6 percent of chief academic officers agree that retaining students is a greater problem in online versus face-to-face courses, according to the 2015 report Grade Level: Tracking Online Education in the United States. That percentage An example of a virtual classroom at American University has increased 4 percent since 2013. However, for Klein, the diversity of the first cohort of students in Business@American is only one 30, and have an average of 6.5 years of when group projects are assigned, metric that should be examined work experience. In addition, 10 percent it’s important to make sure teams when evaluating the online education have military experience. are composed of students from program’s success. Jill Klein, assistant dean for digital different backgrounds and who’ve had “Call me back in 24 months … and initiatives and new programs at AU, different experiences. Beyond gender, let me tell you how many of them says that while the applicant pool is race, and ethnicity, she believes that graduated. That’s when I will open naturally diverse, this was also teams should include both full- and the bottle of champagne, because the by design. part-time students and those from real measure of success is retention For instance, about 20 percent of professions and disciplines who might and student satisfaction,” says Klein, the students in Business@American not typically interact. who believes the most important are entering by way of a course called “We look at diversity across a lot of measure of success will be determined Bridge to Business, a foundational different dimensions,” she says. after graduation. course for students who may not have In addition, she says that while According to Shelton, the central earned the best grades in quantitative technological platforms might allow for question is, “Are people able to get good courses such as accounting and larger numbers of students, at AU, classes jobs, and better jobs, [as well as] higher statistics. In order to be admitted to the are purposefully limited to about 15. pay and enough higher pay to make the business school, students must earn a B “You can put a lot of people on return on the degree worth it?” or better in the course. the platform, but it would be a very Without the program, Klein says unsatisfying experience,” she says. “You Jamaal Abdul-Alim is a contributing the representation of women, minority want to see everybody, and that’s the writer for INSIGHT Into Diversity.
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insightintodiversity.com 33 [ Online ] Education
Universities Struggle to Ensure Access to Online Education for Students with Disabilities
By Jamaal Abdul-Alim
hen it comes to AltFormat Solutions, an Indiana- Thompson says, “[and] we want enabling students with based company that works to make to make sure videos are captioned, disabilities to take full education more accessible for students so that students are all on an equal Wadvantage of higher education, online with disabilities. Through his work, playing field and don’t encounter course materials can be potentially he has found that situations are often much of a barrier that stands in the empowering. This is particularly true exacerbated when it comes to less way of learning or obtaining their for students who may be wheelchair- or commonly used Internet browsers. academic or career goals.” place-bound. “As you get away from the mainstream While cost can be problematic when But a major problem is that online browsers, you aggravate the problems,” it comes to making online learning materials are often inaccessible because Stewart says. “Most of my work is done accessible to students with disabilities, the assistive technologies on which in the evaluation of websites, courses, Thompson says the problem transcends students with disabilities rely — such those kinds of things. And in almost all the issue of expense. as screen readers or voice recognition instances, they’re abysmal failures.” “For the most part, awareness is the software — are often outdated and Institutional leaders concede that big challenge,” he says. “We’re looking outmoded, according to some experts. making online educational materials at inaccessible websites and technology “The number one issue is technology accessible to all students is a work and videos that aren’t captioned. access,” says Ron Stewart, technology in progress. Typically, if we educate the people adviser for the Association on Higher At the University of Washington [who are] providing these resources, Education and Disability (AHEAD), (UW) — which Stewart cites as one of once they become aware that there are an international organization of the more exemplary universities when accessibility problems, they’re more professionals involved in policy and it comes to issues of access — a special than happy to fix them and can find the provision of services for students with unit focused on making technology resources to do so.” disabilities. “The vast majority of accessible operates within the “Awareness is more of a problem education technology that most colleges university’s IT department. The unit’s than cost is,” Thompson adds. are using can’t be readily accessed by goal is to “promote universal design At the same time, Stewart says the people who use assistive technologies. on campus” and to build an “accessible products that are commercially available [This] technology tends to lag two technology-based infrastructure,” often don’t pass muster when it comes generations behind the current.” according to the group’s leader Terrill to being accessible to students with “For example, we’re using IE 13 F. Thompson, technology accessibility disabilities. “Your options are almost now,” he adds, using the shorthand specialist at UW. nonexistent for a purchaser,” he says. for Internet Explorer. “Most assistive “We want to work to make sure Making products and services technology works with IE 9 or 10.” that the websites we create and the within the existing infrastructure Stewart is also a consultant for software we purchase are accessible,” accessible for students with disabilities
34 December 2015 University of Washington Instructor Jim Loter assists a student after class in a university computer lab.
is often challenging. over half the population “The responsibility relies on the of students with institution,” Stewart says. “So we have disabilities on college these solutions come forward that campuses. fix 20 percent of the problems, and “People have been Two students discuss the 2010 Entrepalooza keynote speaker Vishen Lakhiani of MindVision at the University then the institution is responsible for focusing on the most of Michigan. (Photo courtesy of Michigan Photography, retrofitting; and in many instances [it] visible,” he says. “There Martin Vloet) can’t. So that further disenfranchises are ways to mitigate it folks with disabilities.” for everybody, but what most campuses that universities still have a long way to He advises college and university are worried about is getting sued, and go in making learning materials, such as purchasers to require vendors to visit that’s where the focus has been.” videos and documents, accessible to all campuses to demonstrate how their Lloyd E. Shelton, a wheelchair- students. The unit’s focus is on training products will be accessible to students bound student currently pursuing community college faculty and staff with different disabilities. Unless a master’s degree in social work at on how to teach more effectively using purchasers write that language into the University of Michigan (UM), assistive technologies. their contracts, Stewart says there’s “no voiced similar concerns with respect to Instructors will often post scanned obligation on the vendor to do that.” students with invisible disabilities. documents — such as pictures of text A major reason to get a firsthand “My experience is different that aren’t readable with text-to-speech, look at how a system or product from theirs in that [because I use] as well as uncaptioned videos.— and operates is to determine whether it a wheelchair, people never really utilize third-party software and works for students with varying types question the validity of my request apps without realizing that they are of disabilities, not just one or two. For for accommodations,” says Shelton, inaccessible, according to Dietrich. example, Stewart says, a product might who is the founder of Students with She cites a series of recent complaints work for someone who is blind, but Disabilities and our Allies Group, filed with the U.S. Department of may not work for someone who needs a support and advocacy group for Education’s Office of Civil Rights, voice recognition. students with disabilities at UM. as well as resolution agreements, as “But folks who have invisible evidence of the fact that universities are Access for All disabilities often experience a lot of still struggling to make course materials While many institutions focus on pushback in terms of people respecting available to students with disabilities. making course materials accessible to their requests,” he adds. “Or they “Ensuring that any third-party people with sensory disabilities, they have to jump through extra hoops to materials used are fully accessible is the often overlook people with “invisible prove the validity of their need for area where we are struggling the most,” Dietrich says.● disabilities” such as Attention Deficit accommodations.” Disorder, Autism Spectrum Disorder, Gaeir Dietrich, director of the High Jamaal Abdul-Alim is a contributing or cognitive and learning disabilities — Tech Center Training Unit of the writer for INSIGHT Into Diversity. which, according to Stewart, represent California Community Colleges, says
insightintodiversity.com 35 [ Online ] Education
University of Central Florida’s Online Education Model Offers Lifeline to Lower-Income Students
By Madeline Szrom
s the digital age continues World Wide Web, video streaming, down from 58.4 percent in 2007. at a rapid speed, the video streaming with some on-campus The high cost of attending Internet is moving time, and mixed mode, which combines postsecondary education limits what beyond its role as an Web-based coursework with classroom these students consider possible. entertaining pastime to that of a more time. These methods are aimed at However, online education offers an Alife-enhancing tool, especially within providing students with options that fit option through which expenses can be higher education. their unique learning styles. significantly reduced, allowing students According to a report conducted “Given the ever-increasing use of the opportunity to pursue their degree by The Learning House Inc. and online courses, even in high school, while limiting the amount of debt they Aslanian Market Research, in 2014, students from all experiences and accumulate. 3.4 million students were enrolled in backgrounds are coming to UCF with For example, at UCF, the cost of on- full-time online programs, making up an [understanding] that at least part of campus and online courses is the same. 17 percent of all college students. The report projects this number will reach 25 percent by 2020. With online education on the rise, colleges and universities are taking advantage of this versatile method of learning to provide a range of opportunities for students across the spectrum. The University of Central Florida Karen Morrison, chief diversity Joel Hartman, vice provost for (UCF) — the second largest university officer at UCF information technologies and in the nation, with 60,810 students resources at UCF across its 13 campuses — offers an array of online course options, both full- and part-time, allowing students their degree requirements can be met However, students can opt for online to create a degree path that fits their through online-only or hybrid classes,” courses to avoid the extra expense of schedule and situation. says Karen Morrison, chief diversity on-campus housing — saving them “Our goal with online learning is the officer at UCF. nearly $5,000 a semester — and a meal same as with face-to-face education,” Unfortunately, for many students who plan. This extra money can go directly says Joel Hartman, vice provost for come from lower-income households, toward their education. information technologies and resources a college degree may still seem out of Students enrolled in online at UCF. “It’s to offer students access to reach. Data from the Pew Research programs also have more flexibility a high-quality education.” Center show that, as of 2012, college to tailor their class schedules in UCF has several learning models for enrollment among students from low- order to accommodate their other students interested in online courses: income households was at 50.9 percent, responsibilities — whether those
36 December 2015 include working a full- or part-time “Withdrawal rates for UCF online plus classroom time), it’s 45.” job, raising children, or taking care of a classes are very low and [are] nearly [ more UCF INSIGHThas been studying ] and assessing loved one. identical to those of our face-to- online courses for the last 20 years, and With a virtual classroom, students face classes — typically in the 2 to according to Hartman, this research has can participate in classes from 4 percent range,” he says. “Although confirmed that online education works anywhere, as long as they have a there may not be face-to-face contact just as well, if not better in some cases, computer and an Internet connection. in online courses, we design them to be than traditional face-to-face courses. Being able to do coursework, listen to highly interactive, and many students “Tens of thousands of our students a lecture, or watch a seminar at their communicate heavily with their fellow enroll in fully online and blended convenience helps them balance life as students and instructors.” courses each year,” Hartman says. “The they pursue their education. Additionally, Hartman explains impact is significant.” “Online classes provide flexibility that despite UCF’s positive UCF’s efforts to reach students of to those students and allow access to enrollment numbers and online all backgrounds and financial situations degree courses to help them pursue retention rates, online courses seem to be working. Since 2000, the their educational goals,” Morrison says. aren’t overflowing, so students in university has seen a 90 percent increase While online education offers an these classes are still getting proper in the number of undergraduate affordable way to earn a degree, some attention — and a quality education. students, indicating that quality opponents argue that the dropout “There are relatively few very does not have to come at the cost of rate for students in online programs large Web-based classes at UCF,” he convenience.● is high while their grades are low. says. “For the fall term, the average However, Hartman disagrees, stating enrollment in our fully online Web Madeline Szrom is a contributing that at UCF, online courses are just as courses is 54 [students per course], and writer for INSIGHT Into Diversity. effective as traditional courses. for our blended-learning classes (Web
12-Month Online Graduate Diversity Certificate OFFERED BY THE UNIVERSITY OF TOLEDO
The University of Toledo (UT) is now accepting students for its 12-month online diversity certificate. Space is limited; only 15 seats available per section. Consisting of 12 credit hours taught over three semesters, the program features subject matter experts including Dr. Shanda Gore, Chief Diversity Officer at The University of Toledo and founder of the Culture Building Institute. Participants can enroll to start any semester! Courses include Dr. Shanda Gore, AVP • Diversity Beginnings Chief Diversity Officer • Diversity in Practice • Diversity Advancement To register for the program, you need to be admitted to the UT College of Graduate Studies. To learn more about the certificate program and requirements for admission, visit utole.do/diversitycertificate.
insightintodiversity.com 37 [ Online ] Education
Can MOOCs Help High School Students Get into College? It Depends ...
By Rebecca Prinster
hen massive open online only 4 percent, and the rates for other admissions counselors like Jarrid courses (MOOCs) began providers are similar. Many theorize Whitney worry that students who growing in popularity this is because there are no incentives to pack in extracurricular activities, like aroundW 2012, many experts predicted keep a student in the class — academic MOOCs, may be missing the point. they would change the way people or financial — and a majority of those “My fear is that students try to do all over the world gain online access who sign up may have no intention of too much to get into college instead of to higher education. But as the finishing in the first place. Coursera just enjoying the experience [of being demographics of MOOC enrollees co-founder Daphne Koller has argued in high school],” says Whitney, who is have expanded to include high that this percentage is still promising, executive director of admissions and school students, some colleges and and that even though tens of thousands financial aid at California Institute of universities are left to decide how of “browsers” drop out of MOOCs, the Technology (Caltech), a private math much significance to give to this often polarizing learning platform. Although MOOCs were and still are touted as MOOCs, which are free and vary educational equalizers, critics cite the fact that in duration, structure, and coursework, are available to anyone with an Internet completion rates are staggeringly low. connection. Typically, thousands of students from all over the world are simultaneously enrolled in a single class thousands of people who complete a and science university with roughly on a range of topics — from computer course represent a success. 1,000 undergraduate students. programming to music composition.— The coursework in MOOCs is This year, Whitney says Caltech taught by professors at universities geared toward college-level learners, received 6,507 applications for just 235 including Harvard and Stanford, but this summer, The New York Times spots in the freshman class. among many others. For many courses, noted an uptick in the prevalence of At the same time, he says MOOCs students can choose to purchase a MOOCs listed on undergraduate are a great way for students who may certificate of completion. student applications. “Among the be coming from under-resourced Although MOOCs were and still are millions of people who have signed up school districts to gain experience touted as educational equalizers, critics for [MOOCs],” the article said, “there in higher-level math and science cite the fact that completion rates are are now an untold number of teenagers classes, which he says demonstrates staggeringly low; furthermore, most of looking for courses their high schools to admissions counselors a student’s the participants (69 percent) already do not offer, and often, as a bonus, interest in these subjects. possess at least a bachelor’s degree, and to nab one more exploit that might “We look for ways in which students most (58 percent) are men. impress the college of their dreams.” showcase their passion for STEM,” In 2013, the completion rate for While some high school students Whitney says. “It’s always great if a courses taken through the largest may be using MOOCs to supplement MOOC, especially in a STEM area, MOOC platform, Coursera, was their secondary educations, college helps them cultivate or inspire such a
38 December 2015 passion. … What matters most is what The 2015-2016 they learned from it.” Even so, a student’s completion of a MOOC will not counterbalance poor HEED Award academic performance in high school. Whitney says classroom performance and test scores still weigh heavily on whether Benchmarking Report a student is admitted to Caltech. Nearby, at Pomona College in The 2015-2016 INSIGHT Into Diversity Higher Education Claremont — another small, highly Excellence in Diversity (HEED) Award Benchmarking Report selective private liberal arts college — is now available. Order your electronic copy today to share Director of Admissions Adam Sapp with your entire campus. Discover how you can expand and echoes Whitney’s stance on MOOCs. improve upon your campus’s diversity and inclusion efforts “MOOCs can help students pursue idiosyncratic interests or dive deeper in in this groundbreaking report! an area where they may desire expertise beyond the high school textbook, but in This is the only national report on leadership capacity and general, these are low-stakes, short- performance focused on the goal of having a truly diverse term experiences,” Sapp said in an and inclusive learning environment. This is a must-read for email. “Students should not be building every high-level administrator in higher education. extracurricular résumés by enrolling in loads of MOOCs. … If a student Get your copy of the report that will change the way colleges takes a MOOC, I do like to know, but and universities think about diversity on their campuses. it’s not going to drive the committee’s Learn about many of the successful strategies used by 2015 admission decision.” HEED Award recipients to create a truly diverse and inclusive David Hawkins, executive director campus climate. for educational content and policy of the National Association for College Admission Counseling (NACAC), says that as unconventional learning continues to evolve, there might be a way to incorporate MOOCs into the college application process. NACAC has never surveyed its high school and college admissions counselor members, but Hawkins says the counselors he’s spoken with have expressed a common view on MOOCs. “The consensus is that it depends … on two points: if the student took the MOOC through the institution Authored by Dr. Damon A. Williams, PhD where they’re applying, and if it fits into the overall picture of the student’s educational path,” he says. Hawkins agrees, though, that Available now academic performance and test scores receive more weight in admissions decisions and says that, for now, for $495! NACAC members aren’t pushing their students to enroll in MOOCs. To order, contact “But,” he says, “they [do] advise Lenore Pearlstein at 301-219-6464 students that it’s not a bad idea.” or [email protected]. Rebecca Prinster is a senior staff writer for INSIGHT Into Diversity.
insightintodiversity.com 39 CAREER OPPORTUNITIES Connecting Diverse Professionals to Diverse Careers 40 December 2015 of itseducationalprograms oractivitieswithrespectto employment. other classification protectedbyapplicablelawintheadministration ofany religion, age,creed,ancestry, veteranstatus,maritaldisability, or nate ongroundsofrace,color, national origin,gender, sexualorientation, Ursinus Collegeisan AA/OE Employer. Ursinus Collegedoesnotdiscrimi positions beginninginFall2016: Ursinus Collegeinvitesapplicationsforthefollowingfull-time mentor undergraduatestudentsinresearchandcreativeprojects. who areeagertoteachinastrongliberalartsenvironmentand and creativework,theCollegeinvitesapplicationsfromcandidates to fosteringstudentachievementthroughundergraduateresearch west ofcentercityPhiladelphia.Dedicatedtoliberaleducationand mately 1700studentslocatedonabeautifulcampus25milesnorth pendent, co-educational,residentialliberalartscollegeofapproxi URSINUS COLLEGEi International Relations Health/Developmental Psychology Economics Ecologist History Early American Digital Journalism Anthropology
Cornell is a community of scholars, known for intellectual rigor and engaged in deep and broad research, teaching tomorrow’sresearch,teaching broadth and deep in engaged and rigor intellectual for known scholars, of community a is Cornell otherwise, care for others, and create and disseminate knowledge with a public purpose. public a with knowledge disseminate createand and others, carefor otherwise, Position Description: Position Candidates should have a demonstrated teaching excellence at the University level and must demonstrate a willingness to continu to willingness a demonstrate must and level University the at excellence teaching demonstrated a have should Candidates estate industry, especially the hospitality segment. The ideal candidate will have a Ph.D. from a recognized real estate progra estate real recognized a from Ph.D. a have will candidate industry,ideal segment.estate The hospitality the especially masters in real estate or an MBA and significant industry experience should apply. Candidates should have experience teaching u courses. Commercial real estate specialties desired include real estate investment and finance and real estate market analysis. market estate real and finance and investment estate real include desired specialties estate real Commercial courses. Responsibilities: Baker Program in Real Estate (graduate), and Real Estate Minors (undergraduate and graduate). Knowledge of ARGUS and spreadshee equity and debt waterfalls is a plus. a is waterfalls debt and equity Rank and salary: and Rank upon academic achievement and experience. Appointments are nine-month terms with attractive fringe benefits. benefits. fringe attractive with terms nine-month are experience. Appointments and achievement academic upon Institution:
graduate students. Founded in 1922, the School is the oldest hospitality management program in the world, with a resident facul resident a with world, the in program management hospitality oldest the is School the 1922, in Founded students. graduate lmi olwd.Te ae Porm n el sae s poesoa mses ere rga wt 4 suet.Te io i Real in Minor The students. 45 with program degree masters professional a is Estate Real in Program Baker The worldwide. alumni undergraduate students and 25 graduate students. Important resources to faculty include extraordinary access to industry leader industry to access extraordinary include faculty to resources Important students. graduate 25 and undergraduatestudents Research (CHR), the Center for Real Estate and Finance (CREF), and the cultural and intellectual resources of the Cornell commu Cornell the of resources intellectual and cultural the and (CREF), Finance and Estate Real for Center the (CHR), Research : July 2016. July Date: Starting Application: vitae, names of three references, syllabi for recent real estate courses taught, and corresponding teaching evaluations using I using evaluations teaching corresponding and taught, courses estate real recent for syllabi references, three of names vitae, http://apply.interfolio.com/31143 Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, stude senseof larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and in Doha, Qatar, as we campusto be built on Roosevelt Island in the heart of New York City. Complete jobdescriptionsandapplication guidelines can befoundat:
The School of Hotel Administration, one of seven undergraduate colleges at Cornell University, has approximately 800 undergradu
Consideration of candidates will begin immediately, with a December 15th, 2015, closing date. Please send letter of application of letter send Please date. closing 2015, 15th, December a immediately,with begin will candidates of Consideration Tenure Track Faculty
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Diversity andInclusionare apartofCornellUniversity'sheritage.We're anemployerandeducator
Departmentof Finance, Accounting and Real Estate (FARE) Cornell Ithaca,University New York School of Hotel Administration – recognized forvaluingAA/EEO,Protected Veterans, andIndividualswithDisabilities. TM
Theater Spanish Religious Studies Public Health Physics Organic Chemistry LecturerPosition in Real Estate - - - - or contact DonaldWashington at 301-529-9503 December 11.For advertising information, The deadlineto advertise inthisissue is This sectionwillinclude: recruiting seasonfor colleges anduniversities. Semester Career Guide, duringanimportant This issue willalsofeature ourSpring American History Month. and fields. We willalsobe celebrating African diversity innursingandpharmacy programs Our January/February issue willfocus on • • • [email protected] Career opportunities Career advice for jobseekers Articles aboutemployment best practices Our Next Issue
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te. CAREER OPPORTUNITIES 41 and Orthopaedic Orthopaedic insightintodiversity.com MathJobs.org . Both the rank and track will be rank and track will be . Both the University of Pennsylvania The Department of Orthopaedics at the the at of Orthopaedics The Department has an Of Utah School Of Medicine University an a faculty position as opening for Hand Surgeon candidate’s based on the chosen determined Faculty Positions in Mathematics Faculty Positions in Mathematics http://utah.peopleadmin.com/postings/45629 Submit an application, CV and cover letter online. online. Submit an application, CV and cover letter January 4, 2016 and will continue until the position(s) The Department of Mathematics is strongly is filled. Action Plan for Faculty Diversity and committed to Penn's Excellence and to establishing a diverse faculty (for more information see: http://www.upenn.edu/almanac/volumes/ The University of Pennsylvania v58/n02/diversityplan.html with disabilities/ is an EOE. Minorities/Women/Individuals are encouraged to apply. Protected Veterans The University of Utah Health Sciences Center (HSC) is (HSC) is The University of Utah Health Sciences Center collaboration, a patient focused center distinguished by The University of Utah excellence, leadership, and respect. to fostering HSC values candidates who are committed collaboration, and furthering the culture of compassion, and trust quality, integrity, diversity, innovation, accountability, of Utah HSC. that is integral to the mission of the University At least one position of Hans University of Pennsylvania beginning July 1, Rademacher Instructor will be available research program 2016. Candidates should have a strong and will participate in the Department's undergraduate and graduate mission. Initial full-time appointment will be for one year with annual renewal up to two additional years Applications contingent on satisfactory performance review. should be submitted online through vitae, curriculum include the following items: cover letter, research statement, teaching statement, publication list and at least 3 reference letters from mathematicians familiar with your work (one of these should comment on your teaching ability). Review of applications will begin qualifications. The incumbent will be part of a dynamic part of a dynamic incumbent will be The qualifications. an outstanding academic hand team within and successful orthopaedic department. include completion of a residency Minimum requirements and a one-year advanced fellowship in orthopaedic surgery certification or equivalent plus board training in hand surgery, desire Applicants need to have a sincere or board eligibility. others to develop focused clinical, to develop and mentor programs in musculoskeletal research and educational include publishing in peer-reviewed disorders, which will at national meetings. Candidates journals and presenting an exceptional academic interest should have demonstrated all aspects of and a clear track record of excellence in and clinical or orthopaedics, including clinical care, education, basic science research.
TM Musculoskeletal Outcomes Musculoskeletal . The incumbent will be part of a The incumbent will . Access hundreds of hundreds Access The Department of Orthopaedics at the University the University at of Orthopaedics The Department an opening for a of Medicine has of Utah School as a faculty position Investigator team as an successful research dynamic and at insightintodiversity.com. at in our online Career Center Center in our online Career http://utah.peopleadmin.com/postings/45632 additional career opportunities additional career Submit an application, CV, and cover letter online. and cover letter online. Submit an application, CV, integral to the mission of the University of Utah HSC. integral to the mission of the University of excellence, leadership, and respect. The University of Utah excellence, leadership, and respect. to fostering and HSC values candidates who are committed innovation, furthering the culture of compassion, collaboration, and trust that is quality, integrity, diversity, accountability, The University of Utah Health Sciences Center (HSC) is The University of Utah Health Sciences Center collaboration, a patient focused center distinguished by and a track record of high quality publications and extramuraland a track record of high quality publications investigatorfunding. Preference will be given an established outcomeswith substantial expertise related to conducting research related to musculoskeletal conditions. Minimum requirements include a Ph.D. and/or M.D. in a relevantMinimum requirements include a Ph.D. and/or and ease in workingfield, excellent communication skills, ability collaboration,across disciplines with demonstrated successful dual appointment within the newly created Health System dual appointment within program. Innovation and Research reported outcomes and improve healthcare delivery. This improve healthcare delivery. reported outcomes and measures on all patients, which will tool includes PROMIS to the clinical and cost data already serve as a complement that the incumbent will also hold a in use. It is anticipated Over the last two years, the Department of Orthopaedics Over the last two years, tool to better assess patient- has developed a unique integral part of an outstanding academic department. Both department. of an outstanding academic integral part be determined, based on the chosen the rank and track will qualifications. candidate’s Connecting Diverse Professionals to Diverse Careers Diverse to Professionals Diverse Connecting Our Next Issue Our Next CAREER OPPORTUNITIES Connecting Diverse Professionals to Diverse Careers 42 December 2015 Full-Time OperationsManagement FacultyPositionin Service in the heart of New YorkNew of City.heart the in Manhattan and in Doha, Qatar, as well as the new CornellNYC Tech campus to be built on Roosevelt Island inclusive Our of NY,Side East Upper the on campuses college's presencefar-flungmedical global Cornell's the includes work. to contribute and place purpose larger great of sense creative a ideas to further the university's uncommon mission of teaching, discovery and engagement. 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AACSB Teaching areas. a and these support research excellent across with comes position productivity.This applicants research strong demonstrating faculty encourages for year academic strongly and management chain operations/supply sustainable and technology, s care health analytics; and informatics business to related initiatives expanding is school the OM, of aspects all from sought unde required the analytical research interests combined with unmatched access to industry. teach A to previous background in the hospitality industry is willing and globall in groups operations service strongest the proficient of one is group School’sQuantitative OM The be Analysis. or Management Operations should Applicants University. Cornell at Administration Hotel of School Position description: purpose. public a with knowledge disseminate createand and others, carefor Cornell is a community of scholars, known for intellectual rigor and engaged in deep and broad research, teaching tomorrow’s th Qualifications: du professional other of variety a perform and students, advise publications, industry hospitality and estate real and journals the SHA, Cornell's Baker Program in Real Estate, and other professional/business programs at Cornell. Conduct high quality rese Responsibilities: research. estate real in impact significant a making for potential high Description: Position purpose. public a with knowledge disseminate createand and others, carefor Cornell is a community of scholars, known for intellectual rigor and engaged in deep and broad research, teaching tomorrow’s th campus to be built on Roosevelt Island in the heart of New YorkNew of City.heart the in Island Roosevelt on built be to campus far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and in Doha, Qatar, as we engagement and discovery teaching, of mission university's the further creativeto contribute ideas largerand of purpose sense Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, stude link: following the at Interfolio However, applications will be accepted until the position is filled. Please send letter of application, resume, and the names a Application: outstanding. involvem industry for opportunities the and exceptional, are facilities School’steaching The worldwide. alumni 10,000 over and resi a with world the in program management hospitality respected most and oldest the is it 1922, in Founded students. graduate Institution: searches. career dual with assist to New YorkConsortium Upstate Recruitment the Education of Higher member a is and interests and close ties to the hospitality and academic communities. Cornell University seeks to meet the needs of dual career fac energetic an and environment collegial Hotel a offersof Administration School The available. also are opportunities income resear development, professional Significant benefits. fringe attractive with terms nine-month are experience. Appointments and Application: Date: Starting School. Dyson the and Planning, Regional and City of Department the Economics, of Department the Management, a Research, Hospitality for Center the Finance, and Estate community.University th Cornell in the students of and resources faculty with work SHAto opportunity Real the have members faculty for Center the funding, research excellent leaders, industry to administrative authority for the Baker Program in Real Estate, a professional Master’s degree program. Important resources to f SHA1922, in Founded students. graduate 120 an is 8,00 over and 65 of faculty resident a with school, business accredited AACSB Diversity andInclusionare apartofCornellUniversity'sheritage.We're anemployerandeducator Diversity andInclusionare apartofCornellUniversity'sheritage.We're anemployerandeducator Diversity andInclusionare apartofCornellUniversity'sheritage.We're anemployerandeducatorrecognized forvaluingAA/E Diversity andInclusion are apartofCornellUniversity's heritage.We're anemployer andeducatorrecognized forvaluing AA/E onl nvriySho fHtlAmnsrto Ithaca,NewYork Cornell UniversitySchoolofHotelAdministration– onl nvriySho fHtlAmnsrto Ithaca,NewYork Cornell UniversitySchoolofHotelAdministration– recognized forvaluingAA/EEO,Protected Veterans, andIndividualswithDisabilities. recognized forvaluingAA/EEO,Protected Veterans, andIndividualswithDisabilities. The School of Hotel Administration (SHA), one of seven undergraduate colleges at Cornell at colleges undergraduate seven of one (SHA), Administration Hotel of School The h Sho o Htl diitain oe f ee udrrdae olgs t Cornell at colleges undergraduate seven of one Administration, Hotel of School The The School of Hotel Administration (SHA), one of seven undergraduate colleges at Cornell University, has approximately 800 unde 800 approximately University,has Cornell at colleges undergraduate seven of one (SHA), Hotel Administration of School The Applications will be considered immediately and will continue until the position is filled. We Consideration of candidates will begin immediately. We anticipate interviewing candidates at The School of Hotel Administration, one of seven undergraduate colleges at Cornell University, enrolls approximately 800 underg 800 approximately University,enrolls Cornell at colleges undergraduate seven of one Hotel Administration, of School The The School of Hotel Administration (SHA), one of seven undergraduate colleges at Cornell University, has approximately 800 unde 800 approximately University,has Cornell at colleges undergraduate seven of one (SHA), Hotel Administration of School The The School of Hotel Administration, one of seven undergraduate colleges at Cornell University, enrolls approximately 800 underg 800 approximately enrolls University, Cornell at colleges undergraduate seven of one Administration, Hotel of School The For further information, contact Peng Liu ( Liu Peng contact information, further For Applications will be considered immediately and will continue until the position is filled. We will be interviewing at the ASSA the at interviewing be Wewill filled. is position the until continue will and immediately considered be will Applications For further information, contact Peng Liu ( Liu Peng contact information, further For Applications will be considered immediately and will continue until the position is filled. We will be interviewing at the ASSA the at interviewing be Wewill filled. is position the until continue will and immediately considered be will Applications Consideration of candidates will begin immediately. We anticipate interviewing candidates at both the Informs and Decision Scie Decision and Informs the both at candidates interviewing immediately.Weanticipate begin will candidates of Consideration osdrto o cniae wl bgn meitl. e niiae neveig addts t oh h Ifrs n Dcso Scie Decision and Informs the both at candidates interviewing anticipate We immediately. begin will candidates of Consideration July 2016. July For further information, contact Peng Liu ( Liu Peng contact information, further For A Ph.D. in real estate, finance, economics, or other appropriate field from a recognized a from field appropriate other or economics, finance, estate, real in Ph.D. A July 2016. July A Ph.D. in real estate, finance, economics, or other appropriate field from a recognized program is required. Ideal candidates Ideal required. is program recognized a from field appropriate other or economics, finance, estate, real in Ph.D. A July 2016. July Teach required and elective courses in real estate at the undergraduate and graduate level A Ph.D. in real estate, finance, economics, or other appropriate field from a recognized program is required. Ideal candidates Ideal required. is program recognized a from field appropriate other or economics, finance, estate, real in Ph.D. A Department ofFinance,AccountingandRealEstate Teach required and elective courses in real estate at the undergraduate and graduate level in the School of Hotel Administratio The tenure-track professorial position is a three-year, renewable appointment. Rank and The position is a three year renewable appointment to begin Fall 2016. Rank and salary and Rank 2016. Fall begin to appointment renewable year three a is position The Teach required and elective courses in real estate at the undergraduate and graduate level in the School of Hotel Administratio The position is a three year renewable appointment to begin Fall 2016. Rank and salary will be determined based upon academic a academic upon based determined be will salary and Rank 2016. Fall begin to appointment renewable year three a is position The h tnr-rc poesra psto i a he-er rnwbe ponmn. ak n slr wl b dtrie bsd pn ac upon based determined be will salary and Rank appointment. renewable three-year, a is position professorial tenure-track The h psto i a he ya rnwbe ponmn t bgn al 06 Rn ad aay il e eemnd ae uo academic upon based determined be will salary and Rank 2016. Fall begin to appointment renewable year three a is position The h tnr-rc poesra psto i a he-er rnwbe ponmn. ak n slr wl b dtrie bsd pn ac upon based determined be will salary and Rank appointment. renewable three-year, a is position professorial tenure-track The http://apply.interfolio.com/32654 Tenure-track position in real estate at the Assistant level. The successful candidate successful The level. the Assistant at estate real in Tenure-trackposition Applications are sought for a tenure-track position at the Assistant or Associate or Assistant the at position tenure-track a for sought are Applications Tenure-track position in real estate at the Assistant level. The successful candidate should have a demonstrated research recor Applications are sought for a tenure-track position at the at position man tenure-track operations a of or for area Assistant sought the are in Applications level Professor Associate Applications are sought for a tenure-track position at the Assistant or Associate Professor level in the area of operations man Tenure-track position in real estate at the Assistant level. The successful candidate should have a demonstrated research recor research demonstrated a have should candidate successful The level. Assistant the at estate real in position Tenure-track Full-Time OperationsManagement FacultyPositioninService Faculty PositioninRealEstate Full-Time Operations Management Faculty Position inService Candidates must have a Ph.D. in operations management or a related field. related a or management operations in Ph.D. a have must Candidates Candidates must have a Ph.D. in operations management or a related field. Prior research, teaching, and/or business experience Candidates must have a Ph.D. in operations management or a related field. Prior research, teaching, and/or business experience business and/or teaching, research, Prior field. related a or management operations in Ph.D. a have must Candidates http://apply.interfolio.com/32649 onl nvriySho fHtlAmnsrto Ithaca,NewYork Cornell UniversitySchoolofHotelAdministration– onl nvriySho fHtlAmnsrto Ithaca,NewYork Cornell UniversitySchoolofHotelAdministration– http://apply.interfolio.com/32649 onl nvriySho fHtlAmnsrto Ithaca, NewYork Cornell University School of Hotel Administration – onl nvriySho fHtlAmnsrto Ithaca,NewYork Cornell UniversitySchoolofHotelAdministration– Department ofFinance,AccountingandRealEstate TM Department ofFinance,AccountingandRealEstate http://apply.interfolio.com/32649 Faculty PositioninRealEstate Faculty PositioninRealEstate [email protected]) [email protected]) [email protected]) Individuals withDisabilities. Individuals withDisabilities. Individuals withDisabilities. Individuals withDisabilities. job enhancement available for online for additional $100 additional for online for available enhancement job Sponsored online. days 60 and issue print one Includes $13,104 - dates run 5 $3,276 (x4) $2,457 - rate Pick-up 11/9,11/16,11/20,11/30, 12/7 Cost: 12/11, 11/20,12/18 11/27,12/4, Due: 6.5 x 3 Issue: Size: Ed Higher of Chronicle $100 additional for online for available enhancement job Sponsored online. days 60 and issue print one Includes $13,104 - dates run 5 $3,276 (x4) $2,457 - rate Pick-up 11/9,11/16,11/20,11/30, 12/7 Cost: 12/11, 11/20,12/18 11/27,12/4, Due: 6.5 x 3 Issue: Size: Ed Higher of Chronicle tion, publications and working papers, ties. : http://apply.interfolio.com/32654 aculty include extraordinary access nts and staff impart an uncommon sense nts and staff impart an uncommon nts and staff impart an uncommon . Located in Ithaca, NY,Ithaca, in Cornell's Located . . Located in Ithaca, NY,Ithaca, in Cornell's Located . he names and addresses of three of addresses and names he nd addresses of three references using arch and publish in top discipline ought leaders to think otherwise,
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The Rise of Online Education
72% of students complete online classes 91% of two-year at community colleges, colleges offer online courses. compared with 76% for traditional face-to-face courses.
65% of 60% of four-year students private colleges and have taken universities offer online classes. online classes.
A 150% increase 27% of distance was seen in the number of students learners are employed selecting distance-learning courses full time. as a part of their regular college curriculum between 1998 and 2008.
39% of all adults 15% of college students who have taken a class online say the who have taken a class online have format’s educational value is equal to earned a degree entirely online. that of a course taken in a classroom.
Sources: Instructional Technology Council, Trends in eLearning: Tracking the Impact of eLearning at Community Colleges, March 2010; CourseHero.com; Pew Research Center, The Digital Revolution and Higher Education; CDW-G, 21st Century Campus Report, 2011. Misspellings, abbreviations and slang cause problems in computer translation. By developing an algorithm that converts them into standard English, smartphone apps or car systems could correctly read out text messages while you drive.
– FEI LIU
The best new minds to ANALYZE University of Central Florida Assistant Professor Fei Liu is teaching We’re seeking 100 of the best computers to better understand human language. Previously at Carnegie Mellon University and Bosch Research, Liu works with natural new minds in research and language processing to help computers learn and derive meaning teaching to foster diversity from written text — and generate it as well. With her algorithm, and innovation in our 13 computers can identify important details in massive amounts of text and produce summaries that reduce information overload for humans. colleges. Visit ucf.edu/faculty.
UCF is an equal opportunity/affirmative action employer.