Managing Operations Console
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System i Managing Operations Console System i Managing Operations Console Note Before using this information and the product it supports, read the information in “Notices” on page 113 and the IBM Systems Safety Information manual, G229-9054. Ninth Edition (September 2007) © Copyright International Business Machines Corporation 2004, 2007. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Safety and environmental notices ........................vii About this publication .............................xi Managing Operations Console ..........................1 PDF file for Capacity on Demand ............................1 Types of Operations Consoles..............................2 Planning for your Operations Console configuration ......................3 General Operations Console considerations ........................3 Backup console for i5/OS ............................10 Console takeover and recovery ...........................12 Operations Console hardware requirements .......................13 Operations Console software requirements ........................16 Remote and virtual control panels ...........................17 Remote control panel ..............................18 Virtual control panel ..............................19 Differences between the virtual control panel and remote control panel .............21 Operations Console migration ............................21 Prerequisite information for Operations Console users upgrading to, or installing, V5R4........22 Operations Console networking ...........................22 Configuration security ...............................24 Operations Console with iSeries Navigator ........................28 Connect your expansion units .........................31 Step 1. Cabling the Operations Console to your server .....................33 Step 2. Installing iSeries Access for Windows ........................35 Step 3. Applying iSeries Access for Windows service packs ...................36 Step 4. Completing your configuration setup tasks ......................36 Step 4. Option A. Local console directly attached ......................36 Installing the connection modem ..........................37 Installing the connection modem for Windows 2000 ...................37 Installing the connection modem for Windows XP ...................37 Prepare your connection .............................38 Configuring a local console directly attached to the system .................38 Start your connection ..............................39 Step 4. Option B. Local console on a network (LAN) ....................40 Creating or verifying a service host name (interface name) .................40 Creating service tools device IDs on the server .....................41 Prepare your connection .............................42 Configuring a local console on a network (LAN) .....................43 Start your connection ..............................44 Working with Operations Console ........................45 Working with your console configuration .........................45 Changing keyboard definitions ............................45 Changing a console configuration ...........................45 Changing a local console directly attached .......................45 Changing a local console on a network (LAN)......................46 Deleting a console configuration ...........................46 Deleting a local console .............................46 Deleting the network object ............................47 Changing the mode of the emulator for a 3179 or 3477 ....................47 Disabling support for the default embedded Ethernet port or 5706/5707 adapters ...........48 Using the console service functions (65+21)........................48 © Copyright IBM Corp. 2004, 2007 iii Using the OPSCONSOLE macro ...........................52 Operations Console properties window .........................54 Operations Console user interface ...........................55 Connecting your local console to a server .........................56 Connecting a local console on a network (LAN) to a server ..................56 Connecting a local console directly attached .......................57 Connecting a local console to another server .......................57 Switching from one console type to another when a console is currently available ............57 Switching the console type to recover access to the system ..................58 Working with your local console on a network (LAN) .....................59 Establishing multiple connections ...........................59 Working with console takeover and recovery .......................60 Enabling console takeover ............................61 Considerations for using recovery and a backup console ..................62 Scenarios for taking over or recovering a console connection .................63 Scenario: LAN-connected devices with takeover enabled .................63 Scenario: Normal server startup and dual-connectivity configurations with console takeover enabled . 64 Scenario: Recovery of a console requiring a new console setting ...............64 Scenario: Recovering the console during a D-mode IPL ..................65 Working with the service tools device ID ........................66 Considerations for resetting the service tools device ID passwords ...............66 Resetting the service tools device ID password on the PC and server ..............67 Unlocking service tools device IDs in SST .......................67 Deallocating or moving the Operations Console LAN adapter .................67 Changing network values .............................68 Completing the PC changes ............................70 Activating the asynchronous communications adapter on the server ................70 Activating the asynchronous communications adapter on a server with an HMC ...........71 Activating the asynchronous communications adapter on a server without an HMC ..........71 Deactivating the asynchronous communications adapter on the server................72 Deactivating the asynchronous communications adapter on a server with an HMC ..........72 Deactivating the asynchronous communications adapter on a server without an HMC .........73 Changing the autocreate service tools device ID .......................73 Troubleshooting Operations Console connections .................75 Troubleshooting status messages ............................75 Status messages when configuration is running correctly ...................76 Status messages when you have connection problems ....................76 Troubleshooting connection problems...........................77 Local console ..................................77 Console fails to start ..............................77 Network connection errors ............................78 Error message: Connection to system is not secure ....................78 Status remains Connecting ............................78 Console connection and port detection fails.......................79 Performance degradation .............................79 Unable to connect with infrared devices installed.....................79 Unexpected disconnections ............................79 Session unexpectedly disconnects ..........................79 Using HyperTerminal to validate connectivity ......................80 Installing HyperTerminal ............................80 Using HyperTerminal .............................80 Resynchronizing the PC’s and the server’s service tools device ID passwords ...........82 Resetting the service tools device ID password on the server or logical partition ..........82 Resetting the service tools device ID password using another device .............83 Resetting the service tools device ID password using an unused service tools device ID .......83 Resetting the default service tools device ID .....................83 Manually resetting the service tools device ID password on the PC..............85 Troubleshooting authentication problems .........................86 Authentication errors ...............................86 Local console on a network (LAN) receives device ID password error message ............87 iv System i: Managing Operations Console Troubleshooting emulator problems ...........................87 PC5250 window does not display user data .......................87 Padlock icon in PC5250 window is displayed in an open state .................87 Troubleshooting system reference code (SRC) data ......................88 SRCs A6nn500x .................................89 SRCs A6005001, A6005004, and A6005007 ........................89 SRC A6005008 .................................90 SRC A6005082 .................................94 SRC A9002000 .................................94 SRC 0000DDDD .................................95 Failure to display D1008065 and D1008066 automatically after calling the function ..........95 Startup step C6004031 takes longer than expected .....................95 Startup step C6004508 takes longer than expected in D-mode IPL ................95 D1008065 after attempting to activate the asynchronous communications adapter ...........96 Troubleshooting configuration wizard problems .......................98 Local console does not detect console cable ........................98 Old network data interferes with reconfiguration of network connectivity .............98 Troubleshooting remote control panel and virtual control panel problems...............98 Remote control panel fails to start ...........................99 Virtual