ANNUAL REPORT 2004–2005 (1300 722 468) Fax: +612 4732 3666
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Sydney Catchment Authority ANNU A L REPO R t 2004–2005 SCA Head Office, Penrith Hours: 9am to 5pm Sydney Catchment Authority Monday to Friday Level 2, 311 High Street Web: www.sca.nsw.gov.au Penrith NSW 2750 Email: [email protected] PO Box 323 Penrith NSW 2751 Sydney Catchment Authority Phone: +612 4725 2100 1300 SCA GOV ANNUAL REPORT 2004–2005 (1300 722 468) Fax: +612 4732 3666 6440-SCA-Cover.indd 1 30/11/05 10:13:58 AM Investing in the future About the SCA 1 Letter to the Minister 2 Report from the SCA Chairman 3 Year in Review (Chief Executive/Managing Director) 4 Report from the Board 8 Principal Legislation 11 Visitor Information Field Office Locations Principal Regulations 11 Warragamba Dam Visitor Centre Goulburn Office Our Corporate Governance 11 Phone: (02) 4720 0349 Suite 5, Newo House SCA Board 11 SCA Organisational Structure 14 Hours: 10am to 4pm every day 23-25 Montague Street Key Areas of Performance 15 except Christmas day Goulburn NSW 2580 KRA 1 – THREats TO WatER 17 and Good Friday Phone: (02) 4823 4200 QUALITY MINIMISED Fax: (02) 4822 9422 f How risks to water quality are managed 19 f How the SCA influences land use and All other dams, reservoirs and camping grounds Hours: 8am to 4pm 20 development in the catchments Phone: (02) 4640 1200 Wednesday and Thursday f How the Healthy Catchments 21 Program achieves its goals Hours: 9am to 5pm daily f Rehabilitating derelict mine sites 26 Monday to Friday Operational offices f The role of catchment audits 27 Cordeaux Dam KRA 2 – SustaINABLE AND RELIABLE 29 WatER SUPPLY Emergency Reporting Warragamba Dam f The supply of quality water to customers 31 (24 hours) Kenny Hill f How we managed SCA assets 35 Fires, chemical spills Burrawang f Our commitment to dam safety 36 Phone: (02) 9751 1988 Blue Mountains f Mining beneath SCA infrastructure 38 KRA 3 – COMMERCIAL SUCCEss 41 Fax: (02) 4842 9402 f How we performed against our financial targets 43 f New financial reporting standards 44 f Best practice procurement 44 f Financial risk management 45 KRA 4 – BUILDING AND SHARING KNOWLEDGE 47 f How we build and share catchment knowledge 49 f Why we provide grants and incentives 49 f Providing education resources 52 f How we conduct Science and Research 54 KRA 5 – ReSULTS THROUGH RELatIONSHIPS 59 f Consultation to make the best decisions 61 f Working across Government 61 f How we keep our stakeholders informed 63 f Customer satisfaction 64 KRA 6 – DYNAMIC, SUPPORTIVE WORKPLACE 67 f Our people 69 f Occupational Health, Safety and Rehabilitiation 69 f Development and involvement of our people 70 f Equal Employment Opportunity 72 KRA 7 – QuALITY SYSTEMS AND PROCEssES 75 f Achievements in Environmental Performance 77 f Developments in our legislative framework 77 f Process Improvement 79 FINANCIALS 81 APPENDICES 119 2004-2005 Annual Report Compliance Checklist 137 Glossary of terms 139 List of contractions 140 DESIGNED AND PRODUCED BY ImpressDESIGN (02) 9279 0022 Sydney Catchment Authority Annual Report 2004–2005 Sydney Catchment Authority Annual Report 2004–2005 6440-SCA-Cover.indd 2 30/11/05 10:14:07 AM ABOUT THE SCA The SCA’s current business plan was developed by the Board and Investing in the Catchments SCA Executive, and incorporates the following principles. This is the sixth annual report of the Sydney Catchment Authority Our Vision (SCA). The report is structured according to the SCA’s Business Plan Healthy catchments, quality water – always 2002–2007 with particular reference to the plan’s seven key result areas (KRAs). The report provides a transparent and accountable Our Role summary of the SCA’s performance. To capture, store and supply quality bulk raw water through The theme of the report is ‘Investing in the Catchments’. This theme responsible management and partnerships with stakeholders highlights the SCA’s investments across all areas of its responsibility Our Key Values to ensure a secure supply of good quality bulk raw water now and in f Being accountable the future. The focus of the SCA’s investments includes the growth and management of SCA assets, operations and people. The theme f Caring for the environment also highlights the value that the SCA places on the partnerships f Behaving ethically it has developed and continues to develop with its broad range of stakeholder groups. f Working together If you would like to know more about any aspect of this annual report f Acting professionally or wish to provide feedback on how future annual reports could be f Being respectful improved, please contact the SCA’s Publications Officer by emailing [email protected], by telephoning 1300 722 468, or by writing to f Ensuring safety the SCA at PO Box 323, Penrith NSW 2751. Our Key Result Areas This report is available electronically by visiting www.sca.nsw.gov.au f Threats to water quality minimised and as a printed copy by contacting the SCA’s Publications Officer. f Sustainable and reliable water supply THE SCA AT A GLANCE f The Sydney Catchment Authority (SCA) was established in 1999 Commercial success under the Sydney Water Catchment Management Act 1998. Its role is f Building and sharing knowledge to protect and enhance the drinking water catchments, to manage f and protect the SCA’s infrastructure works including dams and Results through relationships pipelines, and to supply quality bulk raw water to its customers. f A dynamic and supportive workplace The SCA’s customers include Sydney Water, two local councils and, f Quality systems and processes as at 30 June 2005, sixty retail customers. How We Are Funded The SCA collects water from five primary catchments, which occupy 16,000 square kilometres. The water is stored in a total of 21 dams, SCA activities are funded by the sale of water to Sydney Water with the capacity to hold more than 2.4 million megalitres of water Corporation (Sydney Water) and other customers. (one megalitre is the equivalent of one million litres). Approximately Water prices are determined by the Independent Pricing and 4.2 million people, or about 60 per cent of NSW’s population, Regulatory Tribunal (IPART). consume water supplied by the SCA. The SCA’s functions and services are diverse and benefit the people of Sydney, Illawarra, Blue Mountains, Southern Highlands and others living within the SCA’s catchments. Sydney Catchment Authority Annual Report 2004–2005 Investing in the future Sydney Catchment Authority Annual Report 2004–2005 REPORT FROM THE SCA CHAIRMAN Warragamba dams. The Board has been their continuing efforts and commitment on This is the third year in which the SCA has actively involved in ensuring these key behalf of the SCA and the community examined and measured organisational projects are pursued. it serves. performance against the framework of its Over the year, the Board supervised the The year ahead holds the promise of more Business Plan 2002–2007, developed by development of a new framework for challenges for the SCA – not the least the Board and Executive. The report clearly managing all assets controlled by the SCA. of which is our ongoing contribution to demonstrates that the SCA has continued The framework is designed to ensure that the implementation of the Government’s to build on the solid progress achieved in all decisions about assets are soundly long-term water strategy for Sydney. Our earlier years in managing catchment health based, whether they refer to catchment role in the implementation of Sustaining the and the bulk water supply system. lands, water supply infrastructure, buildings, Catchments, the draft Regional Plan for the Asset management and capital expenditure plant or equipment. Consistent with the drinking water catchments of Sydney and have been central to the Board’s principles of the NSW Government’s Total adjacent regional centres, will also pose performance over the past year and Board Asset Management, the framework links its challenges. decisions about SCA assets to decisions members have provided a wealth of I am confident that the SCA is equipped about SCA services and a comprehensive valuable experience. During 2004–05 the to meet the challenges that lie ahead, and understanding of future demand for those focus has been on the delivery of complex look forward to continuing to work with my services. Central to the new framework are engineering projects and the challenges that Board colleagues, the Executive and staff in the Service Delivery Strategy and the Asset the NSW Government’s Metropolitan Water addressing them. Plan presents for the SCA. Strategy. The latter analyses the condition of current assets and identifies future The three priority areas of the Board’s maintenance and investment strategies. attention during the year were: The Board anticipates that the new f drought management strategies framework will provide a solid base for asset f implementation of aspects of the management and increase transparency for JOHN WHITEHOUSE Chairman Government's long-term plan for urban stakeholders and regulators. water, the Metropolitan Water Plan The framework has produced a simplified, f enhanced asset management clearer capital expenditure program frameworks. for 2005–06 and beyond. Enhanced approaches to project management and The SCA and its Board have worked closely training for key staff will provide the tools to with Sydney Water Corporation and its deliver the outcomes required by the Board. Board in both the strategies for drought management and the implementation of the The Board is confident that these Metropolitan Water Plan. changes will position the SCA to respond to the challenges ahead and meet the The actions of the SCA in progressing expectations of both the Government and access to deep water stored in the community.