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Deloitte Robotics and Cognitive OUTCOMES AND KEY BENEFITS

Robotic Process Automation (RPA)

IT IS... WHAT IT CAN DO HOW IT WORKS CREATING SUCCESS

Computer-coded RPA is delivered through software that can be RPA can be easily deployed software configured to configured to complete rules-based tasks and managed from a central RPA creates the highest level of operate other software controller to interact with a wide value in these situations: Copy and range of business applications paste Automation to replace Transformative change performing 1 Re- core processes while Open email and Scrape data from repetitive rules-based tasks automating the function. attachments the web “Process Developers” High volume, rules — specify and “publish” based, repetitive Cross-functional and detailed instructions for cross-application macros Move files and Connect to to perform able to operate any folders system APIs Flexibility software on your Absence of New Rapidly scale up or down Business Process depending on the nature of the business issue Log in to Extract 2 3 Management Suites IT IS NOT... web/ structured (BPMS) or contemporary enterprise data from workflow tools applications documents Walking, talking Cost Reduction auto-bots Processes that primarily 15 – 90% cost reduction depending upon the Robot — scale up by adding more characteristics of the functions Controller — virtual or labor Physically existing Read and write Collect social selected for automation. processing to databases media statistics used to assign physical, it jobs to robots interacts paper and monitor directly with their activities business Processes that are Make Follow “if/then” applications or prone to error Efficiency & quality calculations decisions/rules voice recognition and reply Fill in or require out of office RPA streamlines, standardizes and optimizes the processes. Robots software forms hours support perform tasks with a high degree 4 5 of accuracy and operate 24x7 leading to high-throughput. Significant budget limitations that constrain major system DELIVERY MODEL modernizations or technical development Competitive advantages Business Applications RPA provides high potential ROI Deloitte engages with Implementation & COE Users — — Robots are which can be leveraged to drive review and capable of critical initiatives and has a short Disparate systems, our clients to Deloitte manages automation resolve any interacting with payback period since robots drive decisions are made with deliver a sustainable process optimization and exits exceptions or a wide range of existing applications with low escalations applications limited or incomplete data integration costs. automation solution after stabilization; the vendor–client relationship continues Want to learn more?

Deloitte’s eminence provides a comprehensive outlook on automation and the significant benefits that organizations can derive as well as risks to manage

Transformers: How Machines are The Robots are Coming Changing every Sector of the UK Economy Examines the increasing appetite for robotics Explains the impact of automation and leadership and discusses how implementing robotics on work and employment focusing robotics can improve the Finance functions on the sector outlook of robotics Deloitte UK POV, 2015 Deloitte UK POV, 2016 Richard Horton, Nick Prangnell, David Wright, David Sproul, Angus Knowles-Cutler, Jemma Insall Dupe Witherick

Connectors: Robotic Process Automation Show me the Money: Autonomics in Business Process Outsourcing A quick-reference guide to how RCA plays out in global business services, shared services, Examines how autonomics has the potential and outsourcing to be a disruptor in the outsourcing industry Deloitte POV, 2016 Deloitte, 2015 Peter Lowes, Frank Cannata, Jason Barkham, Marc Mancher, Simon Tarsh, Dan Kinsella, Subodh Chitre Richard Sarkissian

Redesigning Work in an Era of Cognitive Cognitive : The Real Technologies Opportunities for Business Analyzes the impact of disruptive technologies Examines the of cognitive and how new possibilities for work redesign can technologies and how it is being used in provide greater value to business and customers organizations today DU Press, 2015 Deloitte Review, 2015 David Schatsky, Jeff Schwartz David Schatsky, Craig Muraskin, Ragu Gurumurthy

Automate This: The Business Leader’s Guide to Robotic Process Automation and Intelligent Automation Explains the basics of enterprise automation using RPA and introduces the capabilities behind Intelligent Automation Deloitte POV, 2015 Peter Lowes, Frank Cannata, Subodh Chitre, Jason Barkham

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