Think Gov Digital

Home , Arvind Krishna, Ginni Rometty, Red Hat

Program Guide Think Gov Digital

July 1, 2020 — We’re forging the future of government together. Join us. Let’s get thinking. Think Gov Digital Event Experience

We are excited to offer Think Gov digitally, as a highly concentrated one day event targeted to help you accelerate essential recovery and transformation. Throughout the event, you’ll hear from some of the most innovative leaders in U.S. government, who will share how they managed to turbo-charge their modernization efforts in light of recent events and their plans for continued digital reinvention.

Let’s get thinking.

2 © 2020 IBM Corporation Think Gov Digital How you Live Experience. Time. On-demand sessions. The live experience will 11:00 am–3:00 pm ET Fireside Chats and demos will be have programmed content available on-demand for you to can attend for keynotes and breakout take a deeper dive into business sessions. and technical topics. Live and Think Gov Digital o gna not akot ion Do o ono hoa on-demand Welcome to ThinkGov Think Gov Digital

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3 © 2020 IBM Corporation Think Gov Digital Keynote Session Jay Bellissimo Arvind Krishna Ginni Rometty Jessica Tisch Carlos A. Gimenez Jim Whitehurst General Manager, U.S. Public Chief Executive Officer, IBM Executive Chairman, IBM NYC Commissioner of Mayor, Miami-Dade County President, IBM and Federal Market, IBM the Department of IT and Speakers Telecommunications (DoITT)

Ed Mays Paul Smith Dan Chenok Anil Cheriyan Mark Foster Dr. Paul Lawrence Executive Director, Enterprise SVP and General Manager, Center for Business of Deputy Commissioner, Federal Senior Vice President, IBM Undersecretary for Benefits, VA Data Management & Engineering Public Sector, Red Hat Government, IBM Acquisition Service & Director, Services Directorate, OIT, CBP Technology Transformation Services, GSA

John Kelly Ron Guerrier Alan Shark David Shive Barbie Robinson Suzette Kent Executive Vice President, IBM CIO, State of Illinois Executive Director, Public CIO, GSA Director of Health Services, Federal CIO, Executive Office of Technology Institute Sonoma County, California the President

Stronger Together: The Future of Fireside Chat on Technology Transformation Keys to Successful Keynote Public-Private Partnerships — Innovation in Government — Dan Chenok — Ginni Rometty Executive Director, Dan Chenok Session Executive Chairman, IBM Center for Business of Government, IBM Executive Director, — Center for Business of Government, IBM — Anil Cheriyan — Carlos A. Gimenez Deputy Commissioner, Alan Shark Schedule Federal Acquisition Service & Director, Mayor, Miami-Dade County Executive Director, Technology Transformation Services, GSA Public Technology Institute (all times EDT) — — Jessica Tisch Watch On-Demand → David Shive Commissioner of the Department CIO, GSA of Information Technology and Telecommunications (DoITT), NYC Re-imagining the Future with Smart Government: Cognitive Transformation to — Barbie Robinson Not Available On-Demand Watch On-Demand → Better Serve our Nation’s Veterans Director of Health Services, — Sonoma County, California Mark Foster Opening Remarks Future Proofing Government Senior Vice President, — With Hybrid Cloud IBM Services Jay Bellissimo — — General Manager, Jim Whitehurst Dr. Paul Lawrence U.S. Public and Federal Market, IBM President, IBM Undersecretary for Benefits, VBA A Message from the Federal CIO

Watch On-Demand → — The Future of Public Sector Modernization Ed Mays Watch On-Demand → — The Two Dominant Forces Accelerating Executive Director, Enterprise Data Management & Engineering Directorate, OIT, Suzette Kent Digital Transformation: Hybrid Cloud and AI Customs and Border Protection Technology and Public-Private Federal CIO, Executive Office of the President — — Partnerships Solve Grand Challenges Arvind Krishna Paul Smith — CEO, IBM SVP and General Manager, John Kelly Public Sector, Red Hat IBM Executive Vice President

— Ron Guerrier CIO, State of Illinois

5 © 2020 IBM Corporation Think Gov Digital Breakout Sessions Transforming Watch On-Demand → Watch On-Demand → Watch On-Demand → The Digital Transformation Imperative Recipes for IT Modernization Success The Partnership: How Data and — — Technology Advance the Mission Government Tracy Doaks Margie Graves — Secretary and CIO, Dept. of Information Former Deputy CIO, Loretta Mahon Smith Technology, North Carolina Office of Management and Budget North America Lead, in the Cloud — — Data Strategy & Governance, IBM Andras Szakal Jason Gray — CTO, IBM U.S. Public and Federal Market CIO, Department of Education (all times EDT) David McQueeney Chief Innovation Officer, IBM — Agencies are under considerable pressure to transform Scott Robertson — services and support citizens and a workforce that Partner, IBM Services Nicolas M. Chaillan demand modern, digital experiences. This is digital Chief Software Officer, U.S. Air Force transformation. It’s revolutionizing business processes by reimagining the customer experience with on- IT modernization is not new, it has been with us demand technologies to drive citizen-centric and for decades. Evolving the technology used to meet mission critical outcomes. The most important asset government has is data mission and program outcomes is constant work for and government’s job is increasingly how they extract government IT leaders. While it is a challenge, there are insights from it. Software has also gone through a great examples of success. Two government leaders in evolution, with integrations at the edge and exponential this session share their insights and hard won lessons technologies like AI and cloud. Government systems that now form their recipes for IT modernization are now increasingly about building software to more success. from their data. The US Air Force must tie together data and technology on a massive scale, using DevSecOps to remove bottlenecks, automate processes and protect against cyber threats.

6 © 2020 IBM Corporation Think Gov Digital Breakout Sessions Turbocharging Watch On-Demand → Watch On-Demand → Watch On-Demand → Workforce Transformation - Developing Cognitive Apps – From Start Up to Scale Supply Chain - Supply Chain Resiliency Workforce Skills for the Future — — Government Polly Hall Bob Kolasky — Jane Datta Director, Procurement Innovation Lab, Director, National Risk Management Chief Human Capital Officer, NASA Dept. of Homeland Security Center, Cybersecurity and Infrastructure Security Agency, Dept. of Homeland — Service Security — Michael Taylor Director, Integrated Systems Delivery, — (all times EDT) Ed Toner CIO, State of Nebraska Office of Business Process Integration, James Maloney VBA Deputy Director, Office of HIV/AIDS, Global Health Bureau, USAID — — Sharon Wong Nevin Taylor — Executive Director, Strategic Recruitment, Founder, National Artificial Intelligence Jonathan Wright Dept. of Homeland Security Institute Global Lead, Cognitive Process Re-engineering, IBM — — Mike Chon Glenn Finch Vice President and Partner, US Federal Global Managing Partner, The disruption of vital supply chains across the globe Talent and Transformation, IBM Services Cognitive & Analytics, IBM Services and in virtually every industry during the battle against COVID-19 has brought new attention to the importance — — of understanding the dynamics of your supply chain. Jason Prow Amy Wright Using COVID-19 as a use case, this session will Partner, Digital Strategy & Process Managing Partner, Talent and examine the critical components for supply chain Automation, IBM Transformation, IBM optimization and resiliency.

Government workers will go to great lengths to deliver Agencies of all sizes are testing and deploying robotic on their mission. For agency leaders, that means setting process automation, AI and other cognitive apps to a clearer vision for the skills their agencies need and deliver faster intelligence, accelerate workflows and practical strategies for acquiring and developing those empower their people to focus on providing greater skills. Find out how some agencies are succeeding value to the mission. Hear how government leaders against the odds in recruiting and upskilling the talent are achieving dramatic gains in productivity and service they need. delivery — and how they got started.

7 © 2020 IBM Corporation Think Gov Digital Breakout Sessions Addressing Watch On-Demand → Watch On-Demand → Watch On-Demand → Cyber Defense: Establishing Zero Trust Staying Secure While Staying Home: Cybersecurity: Managing New Risks New Cyber with Zero Perimeter The Remote Telework Challenge And Disruption — — — Sean Connelly Greg Crabb Mary O’Brien TIC Program Manager, Cybersecurity and VP and CISO, USPS General Manager, IBM Security Challenges Infrastructure Security Agency, Dept. of Homeland Security — — (all times EDT) — John Wheeler Wendi Whitmore Aarti Borkar CISO and VP of Services & Integrated Vice President, IBM Security X-Force Vice President, Offering Management, Solutions, IBM Security IBM Security — Many agencies are adopting remote work practices for Matthew Travis Traditional cybersecurity defenses are suddenly the first time. What should agencies do to keep their Deputy Director, Cybersecurity and way behind the times as the perimeter dissolves users and data secure and their workforce productive? Infrastructure Security Agency (CISA), completely. As a result, agencies are moving to adopt New challenges are arising such as wide adoption of Dept. of Homeland Security zero trust principles, by creating a micro-perimeter VPNs, multifactor authentication while securing the around every step of every data transaction. Agencies mass enrollment of agency owned and BYO devices. Cybercriminals have honed their tactics and techniques must then enforce the principle of least privilege to who Learn where you can start and how to maintain security to take advantage of the confusion and new traffic has access to that data and supporting infrastructure. and an innovative culture as your enterprise scales. patterns demanded by the changing workforce. New This panel will explore how agencies are moving to zero tools and technologies mean new targets, which trust, what strategies have been successful, and how means leadership will quickly have to adapt to this leaders overcame their own unique challenges. new environment. This panel will examine how teams have changed strategy on the fly and what areas have suddenly become focal points for agency CISOs.

8 © 2020 IBM Corporation Think Gov Digital Breakout Sessions Preparing for Watch On-Demand → Watch On-Demand → Watch On-Demand → Recovery, Resiliency and Preparedness: Pandemic Recovery: Applying Lessons Return to Work: Strategies to Quickly and A Framework for Government Agencies to Learned from COVID Safely Re-open the Unprece- Address COVID — — — Mary Comans Myles Lynch Maria Roat Chief Operating Officer, Federal Vice President, State and Local dented Deputy Federal CIO, US Office for Emergency Management Agency Government, IBM Services Management & Budget — — (all times EDT) — Colonel Robert I. Kinney Tim Paydos Susan Wedge Mission Director, Joint Artificial Intelligence Vice President, Government Industry Senior Partner, Federal Civilian and Center, Department of Defense Solutions, IBM Services Health Leader, IBM Services — — Ron Penninger Victoria Pelletier Federal, state, and local government agencies have Mission Architect for Defense & Vice President, Talent & Transformation, been forced to make drastic changes across their Intelligence, IBM Services IBM Services organizations in response to the COVID-19 crisis. Powerful new partnerships between government, When any type of crisis strikes, normal is thrown out As government agencies begin to assess how to ease academia, and private sector have formed overnight to the window. But, what is important is the approach lockdowns, get people back to work, and stimulate meet these challenges. Even as we recover together to the aftermath and recovery. Governments, military economic activity, they must do so with trust, from current and immediate challenges, we are also commands, and agency leads want to make decisions empathy, and speed. Agencies must actively manage learning valuable lessons in becoming more resilient based on facts and science, not only gut leadership the COVID-19 health crisis while taking measures and prepared for future global challenges. We are calls. Cognitive assistants, which understand the to quickly identify and mitigate risk, predict areas of taking a deep, thoughtful look at the shortcomings of peculiar traits of man-made and natural disasters, help resurgence and balance privacy and security concerns. our past operating models, and how we must embrace humans reach decisions in tough circumstances. A As members of the community, we share your desire new ways of working in the new normal. We are science-based predictive analytics helps leaders find to safely get people back to work —but an even bigger learning the importance of strong operational readiness solutions to hard problems in real time. Come join us responsibility to put smart to work. Join us to learn 3 that will influence our ability to better respond in and learn how leaders in private and public sectors strategies on how to address both the short and longer the future – whether it be global pandemic, national apply these tools to today’s headlines. term challenges ahead. event, or localized challenge. This discussion will outline a framework that looks at how agencies have transformed to recover from immediate challenges, and how they can build resiliency across workforce, IT, supply chain, and all aspects of their business to ensure they are prepared in the future.

01 02 03 04 How GSA is Helping How Government Agencies The Evolution of Security IBM Z and Red Hat for your Agencies with Their Digital are Modernizing IT — Journey to Cloud Kevin Purcell Transformation Journeys Head of Global System Integrators Sales, — — Check Point Software Technologies Barry Baker Luke McCormack VP, IBM Z Software — Former CIO, Department of — Ayushi Roy Homeland Security Wyatt Kash Co-Lead, State and Local Practice, 18F, SVP, Content Strategy, Scoop News Group — Technology Transformation Services, GSA — David Egts Wyatt Kash Chief Technologist, North America Public — SVP, Content Strategy, Scoop News Group Sector, Red Hat Krista Kinnard Director, Artificial Intelligence Center of Excellence, Technology Transformation Services, GSA — Watch On-Demand → Wyatt Kash SVP, Content Strategy, Scoop News Group

All demos will be available on-demand.

Hybrid Cloud DevOps and Sprint from Data Discovery infrastructure on your premises and through private automation from on-premises through the cloud and to the edge. CP4MCM manages multiple clusters, to Valuable Insight and public clouds. Use the capabilities you need with Application Portability a fully modular and easy-to-consume approach. Take events, applications, and infrastructure. You’ll learn advantage of full software stack support and ongoing how CP4MCM manages many key integrations across IBM Cloud Pak® for Applications is designed to meet You can rapidly gain insights from your data located on- security, compliance and version compatibility. your hybrid cloud deployments. IBM Cloud Pak for you where you are in your cloud journey, helping you premises, in multiple clouds, or even local files. With Integration and IBM MQ Messaging clusters provide just a few of the more than 50 services offered in IBM achieve your application modernization goals. You’ll Hybrid Multicloud Cybersecurity faster MQ discovery, actions, and governance. get a single application environment with tools for Cloud Pak for Data, you can quickly and easily navigate CP4MCM enforces a prescriptive security posture planning your modernization, building cloud native through the entire end-to-end analytics process. This for Government via comprehensive and dynamic governance, risk apps and running your critical systems that need to holistic, trusted, and unified data and AI platform will management, and compliance. See how this can inform stay on premises. You’ll also see how IBM Cloud Pak enable you to get the most out of your organization’s As municipal, state and federal government and enforce security policies for your enterprise. for Applications, IBM Cloud DevOps and IBM Cloud greatest assets: people and data! In just five minutes, organizations move to the cloud, critical security Pak for Multicloud Management work hand-in-hand, you’ll learn how that’s possible. data can be spread across multiple tools, cloud, and AI for Mobile Devices: The Future of delivering an integrated hybrid cloud DevOps solution on-premise environments. Simultaneously, threat Mobile Management and Security and providing easy portability of applications across Efficiently Connect your actors are becoming adept at exploiting cloud based cloud environments. Applications and Data Wherever vulnerabilities. All organizations need to migrate away from their patchwork of tools to more open platform Endpoint devices provide the largest, most vulnerable they Live Automating your Business based approaches especially when securing sensitive attack surface to threat actors throughout most data across hybrid environments. This is just such an networks. Securing them is a moving target and Processes with AI Every organization must focus on creating open platform that should be enabling you to search consumes staff, whose skills could be focused on differentiated, personalized customer experiences for threats, orchestrate and automate responses more sophisticated tasks. Many IT leaders are turning IBM Cloud Pak® for Applications is designed to meet and optimizing channels while maintaining business throughout your infrastructure — all while leaving your to an AI-enabled, unified, endpoint management you where you are in your cloud journey, helping you continuity. The way to do that is to act on all data where it is. approach that consolidates enrollment, provisioning achieve your application modernization goals. You’ll information — no matter where it’s located. IBM® Cloud and management of smartphones, tablets, laptops, get a single application environment with tools for Pak® for Integration gives you the complete, flexible Build and Manage Integrations in desktops, wearables, and many other IoT devices planning your modernization, building cloud native integration capabilities you need to move at today’s — as well as the data and apps that they utilize. apps and running your critical systems that need to speed of business, including the tools to help you the Cloud with Governance, Risk We’ll demonstrate how organizations can efficiently stay on premises. You’ll also see how IBM Cloud Pak achieve your application modernization goals as part Management, and Compliance address new vulnerabilities, detect malicious behavior for Applications, IBM Cloud DevOps and IBM Cloud of your journey to the cloud. Easily run your integration and review best practices in the context of their Pak for Multicloud Management work hand-in-hand, software anywhere — through containers supported by IBM Cloud Pak® for Multicloud Management (CP4MCM), environment. delivering an integrated hybrid cloud DevOps solution Red Hat® OpenShift® on IBM® Cloud® or on any existing running on Red Hat® OpenShift® Container Platform, and providing easy portability of applications across provides consistent visibility, governance and cloud environments.

All demos will be available on-demand.

Prepare for Return to Work: File Transfer: Move Data at the Pepare for Return to Work: Watson Citizen Assistant Worker Insights Speed and Scale of your Business Facilities Management IBM Research, Watson and Global Services have joined IBM helps federal agencies and public institutions Your processes are critically dependent on information IBM helps federal agencies and public institutions forces to quickly develop Watson Assistant — an AI- plan and execute return-to-work strategies to ensure shared through documents and files. It’s likely that plan and execute return-to-work strategies to ensure powered virtual agent that government agencies the safety of worksites and employees. Learn how to more half of your systems integration is still done occupant safety and compliance. We’ll demonstrate can use to provide citizens with key information on monitor the health, temperature and other biometric through file transfer. Many file transfer systems are how IBM TRIRIGA monitors and manages occupancy COVID-19. This alleviates pressure on contact centers, data of your employees to reveal fever, body stress limited by growth in file volumes, and limited by the and workplace utilization, organizes spaces and while providing consistent and accurate responses to and other symptoms that might limit their suitability complexity of B2B transfers. IBM Sterling Secure File services to ensure occupant safety and manages residents via voice calls or text chat. IBM is offering for work. We’ll also share how to maintain a safe work Transfer securely moves data at the speed and scale of adherence to new protocols and processes across Watson Assistant to governments, healthcare and environment by monitoring and managing potentially your organization and helps ensure continuous, secure facilities. For more information on IBM TRIRIGA or to academic institutions via the IBM Cloud, free of charge crowded areas to help ensure compliant and safe data exchange. talk to one of our experts visit us at: https://www.ibm. for at least 90 days, along with access to IBM experts working conditions. com/products/tririga. who will educate organizations and assist them with RAPID Supplier Content setting up and tailoring for their citizens. OPM Virtual Assistant Return to Work: Workplace In the context of the COVID-19 outbreak, one of Preparation with Video Analytics Watson Assistant leverages trusted information COVID-19 has forced many organizations to change the supply chain challenges is that healthcare sources to understand and respond to common questions, including: COVID-19 symptoms and testing their operations, shift to remote work, and address providers and governments are sourcing from new IBM Video Analytics can help businesses with return- information from the U.S. Centers for Disease Control urgent needs of clients and citizens. The Office of and non-traditional suppliers in a supply constrained to-the-workplace initiatives. The solution relies on about unemployment benefits, transportation changes, Personnel Management (OPM) is a leader in human environment. To begin purchasing from them at scale, video streams for analysis and applies advanced operating hours and voting locations, and additional capital management, providing a unique opportunity buyers — including hospitals, state procurement AI models. Use cases shown in the demo include information selected for our content catalog. to add value to the federal workforce using the OPM divisions, pharmacies and others — need help personal protection equipment monitoring, occupancy Virtual Assistant. Combining Watson Assistant and identifying these new suppliers, efficiently vetting and limits and social distance monitoring, and heat maps Watson Discovery, the OPM Virtual Assistant provides on-boarding them, and understanding their real-time for cleaning prioritization. The system can trigger real real-time data and information from federal, state, and inventory availability. time alerts to people or systems to help businesses local officials to support the workforce’s operation in take needed action. a remote environment. In addition, the solution can ingest new COVID-19 related laws to support agencies as part of the “Opening Up America” agenda.

All demos will be available on-demand.

Contact Tracing and Care IBM Z and LinuxONE for Government Management: Population Health

for COVID-19 Governments need IT infrastructure that provides security for sensitive citizen data, while enabling As part of their plans to re-open U.S. economies, modern cloud-based citizen services. IBM Z and governments are increasing efforts around contact LinuxONE offer governments the cloud they want with tracing and managing the care of those who have the privacy and security they need. Learn how your tested positive for COVID-19. This demonstration heritage applications can be first-class participants highlights IBM’s approach to human-centered contact in your agency’s hybrid cloud transformation. Come tracing and integrated care management, including meet the modern platform for hybrid cloud: IBM Z and assessing patient needs through structured caseworker LinuxONE. interviews, tracing exposed individuals to mitigate the spread of infection, coordinating integrated care Zero Trust Architecture: Never for medical and social needs as people recover, and ensuring efficiency by deploying on any device. Trust, Always Verify Discover how this solution can help state and local governments navigate their return to “normal” and Most federal agencies are somewhere along the road sustain ongoing health and human services support in to adopting a zero-trust security model. A key pillar the COVID-19 recovery period. of zero-trust is enforcing strict access control policies to sensitive data and the systems that hold, transmit or use it. These policies must adapt to account for changing risks of users and devices — even to the point of providing continuous authentication for the duration of any given session — all while creating as little user friction as possible for users and citizens. Join us for this demonstration of how IBM Security Verify is leading the way in adaptive, risk based authentication.

Thank you for attending.

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