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Download 2021 OTC Catalog 2021 Over-the-Counter Catalog A whole lot of common health products you can get with your Gateway Health benefit. Use this Catalog Jan. 1, 2021- Dec. 31, 2021 Welcome! Start using your Over-the-Counter (OTC) benefit. Your Gateway Health coverage just keeps getting better. Starting January 1, 2021 you have access to hundreds of retail wellness products when you use your quarterly over-the-counter allowance. And even better, any unused portion of your quarterly allowance can be rolled over to the next quarter. It’s a service powered by our partners at Fieldtex Products, and it’s unbelievably simple to use. How Much You Get: Gateway Health Gateway Health Medicare Assured Medicare Assured DiamondSM (HMO SNP) RubySM (HMO SNP) $365 per quarter $120 per quarter Use this catalog to choose and order your health products from January 1, 2021 to December 31, 2021. All orders must be placed within this time period. See next page for easy instructions on how to order. 2 2021 Over-the-Counter Ordering Catalog Gateway Health Ordering Process 3 Easy Ways to Order Order Online www.Fieldtex-Gateway.com Order by Mail Fill out the attached mail order form and send it in the postage paid envelope. Fieldtex Products 2921 Brighton Henrietta TL Road Rochester, NY 14623 Order by Phone 1-855-350-0074 (TTY 711) Monday - Saturday 8 a.m. to 5 p.m. Sunday 10 a.m. to 5 p.m. • You will need to provide your Gateway Health Member ID number (found on the front of your ID card) and your birth date to access your account. • Choose the items you would like and write the number on your order form. Have the form available when you call or go online for fast and easy ordering. • Total all the items, be sure to stay within your available quarterly allowance. Call us Toll-Free at 1-855-350-0074 (TTY 711) 3 Important Things to Remember Please keep this catalog for your entire 2021 benefit year. • Your OTC benefit covers only the items • Fieldtex Products is the supplier of all the included in this catalog. products in this catalog and can only answer • If an item is deemed to be medically questions pertaining to your order. Medical necessary, it might be covered by the health information regarding the use of these products plan rather than using your OTC benefit for is not available. Please consult your physician. the item. Please check with your physician • The health information provided in this catalog before ordering. is general in nature and is not medical advice • The website is available 24/7, unless down for or a substitute for professional health care. It is maintenance. The call center is available to provided for your information and convenience take orders Monday – Saturday from 8 a.m. to only. Fieldtex Products does not guarantee the 5 p.m. and Sunday 10 a.m. to 5 p.m. If you accuracy or completeness of the information, want to place your order by mail, please allow and does not recommend or endorse the at least seven days for the mail order form to products that are referenced in the catalog. reach us. • The OTC benefit only guarantees members • Please allow seven to 10 days for delivery of a credit to use while ordering items listed in this in-stock items. You will be notified if an item is catalog. Please note, however, that the items out of stock and may take longer for delivery. themselves are not offered or guaranteed by If mailing your order, please allow one week Gateway Health. for mail delivery to Fieldtext Products. Mail • Products in this catalog should only be ordered orders will be processed the month in which for the enrolled member. they are received. • Products with two asterisks (**) next to their • If you receive a damaged item, call Fieldtex name are Dual Purpose items. In order to Products immediately at 1-800-353-7763 purchase these items under your plan, your (TTY Hearing Impaired: 711) Monday - Friday personal physician must recommend them to 8 a.m. to 5 p.m. The item will be exchanged you for a specific diagnosed condition. Please for an identical item at no cost to you. Please speak to your physician before ordering note that only damaged products can be these items. exchanged within 30 days of purchase, • Limitations and restrictions may apply. Up no other returns are allowed. We will not to six items may be ordered from each substitute brand name products with category per quarter. Diagnostic equipment, generic products. including kitchen scales, are limited to one item • Gateway Health and Fieldtex Products per year. PPE items limits are subject to change. are not responsible for lost or stolen packages. For delivery issues, please contact your carrier. 4 2021 Over-the-Counter Ordering Catalog Table of Contents Allergy ................................................................................................................................................. 6 Cold and Flu ....................................................................................................................................7-9 Cough Drops .................................................................................................................................9-10 Dental Care (Denture, Dry Mouth, Toothbrush, Toothpaste) .........................................10-13 Diabetic Supplies .............................................................................................................................14 Diabetic Supplies (Socks) ..............................................................................................................14 Diagnostic Equipment ....................................................................................................................15 Diagnostic Equipment (Thermometers) ......................................................................................15 Ear Care .............................................................................................................................................16 Eye Care ............................................................................................................................................16 Feminine and UTI .............................................................................................................................17 Fiber Supplements ...........................................................................................................................17 First Aid (Bandages, Dressings and Gauze, Tape, Kits) ................................................... 18-20 Foot Care .................................................................................................................................... 20-21 Hemorrhoid .................................................................................................................................21-22 Home Testing ................................................................................................................................... 22 Hot and Cold Therapy .............................................................................................................22-23 Incontinence ..............................................................................................................................23-24 Incontinence Reusable .................................................................................................................. 24 Lactose ............................................................................................................................................. 24 Lice ..................................................................................................................................................... 24 Lip Care ............................................................................................................................................ 25 Menopause Relief ........................................................................................................................... 25 Motion Sickness Medication ....................................................................................................... 25 Ointments and Topicals (Analgesics, Cleaners) ...............................................................26-28 Pain Relief ....................................................................................................................................28-31 Personal Protection Equipment ...................................................................................................31 Personal Protection Equipment (First Aid Gloves) .................................................................. 32 Respiratory Relief ........................................................................................................................... 32 Skin Care ....................................................................................................................................32-33 Skin Care (Sunscreen) ...................................................................................................................33 Sleep Aid .................................................................................................................................... 33-34 Smoking Cessation ................................................................................................................. 34-35 Stomach (Antacids and Acid Reducers) .............................................................................35-36 Stomach and Laxatives ..........................................................................................................37-38
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