Technical University of Vienna Towards an Open Source Information Systems Institute e-Governance Solution Distributed Systems Group Benjamin A. Schmit, Nima Heschmat, Schahram Dustdar, Gernot Muller¨ and Jeremy Solarz
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[email protected] TUV-1841-2006-39 May 17, 2006 Electronic Governance is becoming a more and more important topic in legislative bodies worldwide. In this paper, we present the architecture of an open toolsuite developed for the European Union project MetaLoGo, which aims to support Latin American municipalities with e-governance solutions. It has been developed using only open source components and is fully available under an open source license. The core components are a content management system providing the Web portal, a workflow man- agement system handling administrative processes, and a customer rela- tionship management system. The toolsuite can be deployed on outdated hardware as well and does not impose any license costs. Keywords: e-governance, content management, workflow management Argentinierstr. 8/184-1 A-1040 Vienna, Austria phone: +43 1 58801-18402 c 2006, Distributed Systems Group, Technical University of Vienna fax: +43 1 58801-18491 URL: http://www.infosys.tuwien.ac.at/ Towards an Open Source e-Governance Solution Benjamin A. Schmit, Nima Heschmat, Schahram Dustdar, Gernot M¨uller, Jeremy Solarz Vienna University of Technology Information Systems Institute Distributed Systems Group Vienna, Austria, Europe Abstract Electronic Governance is becoming a more and more important topic in legislative bodies worldwide. In this paper, we present the architecture of an open toolsuite developed for the European Union project MetaLoGo, which aims to support Latin American municipalities with e-governance solutions.