Financial Literacy and Financial Literacy Education

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Financial Literacy and Financial Literacy Education Financial literacy and financial literacy education What might be the components of an effective financial literacy curriculum? A thesis submitted in fulfillment of the requirements for the degree of Doctor of Philosophy Nirmala Lee Department of Lifelong and Comparative Education Faculty of Policy and Society Institute of Education University of London October 2010 1 Statement of originality and word count I hereby declare that the work presented in the thesis is, to the best of my knowledge and belief, entirely my own, except as acknowledged in the text. Word count (exclusive of title page, abstract, acknowledgements, table of contents, bibliography and appendices): 80,000 words NLu 2 Abstract There is concern about lack of financial literacy and need for financial literacy education, but little or no attempt to understand their nature. Three questions were asked: 'What is financial literacy?', 'What is financial literacy education?' and 'What might be the components of an effective financial literacy curriculum?'. Adopting an inductive grounded theory approach and a pragmatist philosophy, in association with real-world organisations such as the National Institute of Adult Continuing Education (NIACE), the Financial Services Authority (FSA), and the National Research and Development Centre for adult literacy and numeracy (NRDC), empirical data was collected from surveys, observation and interviews. This was the first time that: perceptions of financial advisers in England on financial literacy were systematically analysed; financial literacy education provision in England was examined using the FSA framework; financial literacy education for financial literacy providers was the subject of a study; a financial literacy curriculum was categorised using the FSA's baseline survey areas; and financial literacy curriculum components were explored within a new synthesis of 'Competency Based Action learning (CoBAl)'. It was found that often financial literacy was misunderstood, financial literacy education interventions ineffective, financial literacy practitioners unqualified, and financial literacy curricula simplistic. Public policy needs to be directed towards developing a more rigorous and aspirational form of financial literacy education that would facilitate more effective outcomes. Financial literacy is more than information or capability; it is the demonstration of competencies in actual performance in the financial world. Financial literacy educational interventions need to be multidimensional and set within the framework of adult learning and not that of children learning within a formal educational system. A financial literacy curriculum that synthesises components relating to knowledge, skills and attitudinal competencies with action learning in the real-world context is likely to lead to the generation of more effective financial experiences. 3 Acknowledgements I am most grateful to my supervisor Professor Karen Evans for accepting my research proposal, and following that, her guidance marked by academic rigour, illuminating suggestions and continuous encouragement; her contacts were instrumental in opening up to me the world of financial literacy education. I am most grateful to Professor Ann Hodgson for being the first person to meet me at the Institute and encourage me to take up the research, and one of the last persons to read my draft thesis and provide most encouraging feedback. I thank the London Metropolitan University (LondonMet) for funding, facilitating and encouraging this research. I thank the Department for Education and Skills (DfES) for funding the National Research and Development (NRDC) report, co-authored by me, as part of 'Skills for Life: the national strategy for improving adult literacy, language and numeracy'. I thank the Financial Services Authority (FSA), the National Institute of Adult Continuing Education (NIACE), the National Research and Development Centre for adult literacy and numeracy (NRDC), Toynbee Hall (TH), the Financial Services Skills Council (FSSC), the Chartered Institute of Bankers (CIB) institute of financial services (ifs), State Bank of India (SBI) and many other organisations and individuals for providing me with opportunities for carrying out my research. The responsibility for the thesis is mine alone. I would like to thank all the people I have ever met and heard of in my life for having been instrumental in shaping my thoughts and beliefs and perceptions over many years, starting with my father Ambrose John Azariah from whom I learnt the value of rationality, and my mother Dhanamani Bernice Knight Azariah from whom I learnt the value of simplicity. I am most grateful to my husband Vijay Joseph Lee for his strength and support and the joy of stimulating conversation; his insights and expertise in finance were invaluable. I thank my son Rabinder Thomas Azariah Lee for imparting some of his expertise in information technology and consciousness. I thank my daughter Ranjana Mary Sorna Carter and my son-in-law Miles Richard Alan Carter for imparting some of their expertise in medicine; their son Rishi Joseph Lee Carter and daughter Ahalya Bethany Carter were a source of encouragement even at the young ages of eight months and five days. 4 TABLE OF CONTENTS Abstract ......................................................................................................................................................... 3 Acknowledgements ...................................................... '" ............. '" .............................................................. 4 CHAPTER 1 THE CONTEXT AND METHODOLOGY ................... 11 1.1 The Context and the Problem .............................................................................................................. 11 1.1.1 The context ......................................................................................................................................... 12 1.1.2 The problem and concern ................................................................................................................... 14 1.1.3 The research objectives and research questions .................................................................................. 16 1.2 The Methods of Enquiry....................................................................................................................... 19 1.2.1 The mixed-method research strategy and hexangulation .................................................................... 19 1.2.2 The empirical setting: 'the real world' ............................................................................................... 21 1.2.3 The research approach: inductive and grounded ................................................................................ 23 1.3 The Rationale and Research Design .................................................................................................... 24 1.3.1 Research question 1: What is financial literacy? ................................................................................ 24 1.3.2 Research question 2: What is financial literacy education? ................................................................ 26 1.3.3 Research question 3: What might be the components of an effective financial literacy curriculum? 28 1.3.4 Overview of research design .............................................................................................................. 30 1.3.5 Sampling, data collection and analysis ............................................................................................... 33 1.3.6 Ethical considerations ......................................................................................................................... 35 1.4 Conclusion ............................................................................................................................................. 36 CHAPTER 2 LITERATURE SURVEy ........................................... 38 2.1 The review process ................................................................................................................................ 39 2.1.1 Literacy: multimodal, multidisciplinary and multidimensional.. ........................................................ 40 2.1.2 Financial literacy: definitions and themes .......................................................................................... 48 2.2 What is financial literacy? .................................................................................................................... 49 2.2.1 Financial literacy as something desirable but inadequate ................................................................... 50 2.2.2 The tendency to infer rather than investigate ...................................................................................... 54 2.3 What is financial literacy education? .................................................................................................. 57 2.3.1 Financial literacy education as something desirable and needed by the consumer ............................. 59 2.3.2 Financial literacy education as multimodal and multidimensional.. ................................................... 62 2.3.3 FLE as something leading to greater collaboration between consumers and providers ...................... 64 5 2.3.4 The tendency to produce rather than probe ........................................................................................ 66 2.4 What might be the components of an effective financial
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