THE MAGAZINE OF THE LEAGUE MANAGERS ASSOCIATION ISSUE 35 | £7.50 PAUL LAMBERT THE STOKE CITY MANAGER ON EXPANDING HIS HORIZONS EXCELLENCE THROUGH INSIGHT Focus, train, play and relax at London’s Country Estate With easy access from London, The Grove offers a range of sports facilities including a championship golf course, a state of the art football pitch and a beach volleyball court. For more information, please call 01923 296026 or email [email protected] THE GROVE | Chandler’s Cross Hertfordshire WD3 4TG | T: 01923 296026 | E: [email protected] | www.thegrove.co.uk FROM THE EDITOR If the managers featured in this edition share The League Managers Association, St. George’s Park, National Football one trait, it’s a willingness to step outside of Centre, Newborough Road, Needwood, their comfort zones. Burton upon Trent, DE13 9PD The views and opinions expressed by contributors are their own and Both Aitor Karanka and Paul Lambert left their home countries to live and not necessarily those of the League work abroad and in Karanka’s case it was also his first opportunity as a full- Managers Association, its members, time, first-team manager. officers or employees. Reproduction in whole or in part without written “I didn’t want to arrive and immediately change everything. I had to permission is strictly prohibited. understand the culture as quickly as possible and then see where I could www.leaguemanagers.com combine that with my ideas and philosophies from Spain,” he says. As for Stoke City’s Paul Lambert, when he saw that learning German would open more doors as a player and manager he grasped the challenge with Editor Alice Hoey both hands. He hasn’t let go since, continuing to improve his language skills, [email protected] arranging study visits in between roles and trying to learn as much as possible from the managers and approaches that shaped his career. Editor for LMA Sue McKellar [email protected] To be good at your specific role is one thing, but to have a skillset that is as Editorial contributor for LMA broad as it is deep is another. Being able to speak a second language is a Mark Farthing skill that is invaluable across a whole spectrum of roles, but it’s by no means [email protected] the only one. As we see in our Perspectives feature on page 22, the wealth Publisher Jim Souter of knowledge, skills and experiences that you’re acquiring as a leader and [email protected] manager are not confined within the invisible walls of your sector. Your job is not all you know, far from it. Design Sarah Ryan [email protected] “The skills that you develop in sport are always transferable,” says Olympic Commercial director Alex Smith gold medallist Crista Cullen, who is now a broadcaster and campaigner. [email protected] “Resilience and a never-give-up attitude are key, because there will be ups Business development consultant and downs in whatever you undertake.” Adam Tarrant [email protected] Ex-rugby union international Rob Andrew agrees, saying, “There are an awful Photography lot of lessons that you probably don’t realise you’re learning when you’re Action Images part of a high-performing team, that you can use to great effect in later life.” Illustrations and images www.istockphoto.com / Flaticon.com As always, we welcome your thoughts and insight. Get in touch at [email protected] You | Your Team | The Game | The Industry | 01 Sincere Service. Memorable Experiences. Delighting guests since 1865, The Langham, London continues to set the standard for luxury hotels in the capital. The hotel features superbly styled rooms and suites. Dining, overseen by Michel Roux Jr, caters for everything from a contemporary pub lunch to the most lavish event. The Langham Club Lounge is a unique offering – make it your luxury haven in the West End. 1c Portland Place, Regent Street, London, W1B 1JA T 44 (0) 20 7636 1000 F 44 (0) 20 7323 2340 langhamhotels.com Langham The Manager Ad Feb2018.indd 1 12/02/2018 10:19 FROM THE CHIEF EXECUTIVE This year has seen technology for our members. Garry Monk and I contributed to the Premier League’s Football Movement Conference become a part of the refereeing in Mumbai in February, while Michael Johnson visited and decision-making process with Jamshedpur FC, managed by Steve Coppell, and Chris Kiwomya visited Chennaiyin FC, managed by John Gregory. the introduction of the VAR (video John recently became the first English manager to win the Indian Super League, an incredible achievement. assistant referee) system. Michael and Chris were each fully integrated into their hosting club’s coaching staff for the week, providing them The launch coincided with the expansion of the LMA’s with incredible insight into how to build a team in a very Technical Advisers Panel, a team of experienced football different football culture. individuals who will meet regularly with LMA members to guide and mentor them. They will also collate their views Overseas visits such as these form part of the LMA on issues in football and share them with the game’s Institute’s new performance and study visit programme, decision-makers so that we can continue to make a positive providing opportunities for managers and coaches to visit Sincere Service. contribution to the game together. elite performance organisations in the UK and overseas, Memorable Experiences. gaining insight into different performance cultures The LMA continues to innovate in other areas of its work, and approaches. We are delighted that overseas LMA too, with members’ health and wellbeing a primary focus. members such as Graham Potter, Ole Gunnar Solskjaer With the support of the Premier League and the LMA’s and Steven Pressley have already agreed to be part of the Health Board, we have continued to invest in our healthcare programme and will host visits to their clubs. offering and with our health provider, Vitality, are building Delighting guests since 1865, The Langham, London an exceptional health and wellbeing support programme. So Looking ahead, the 26th LMA Annual Awards Dinner, far this season, over 80 members have benefited from our taking place in London on 15th May, will celebrate the continues to set the standard for luxury hotels in the exceptional new cardio-vascular screening programme with achievements of a select number of members for Echelon Health. their work this season. However, the success, career capital. The hotel features superbly styled rooms and suites. development and health and wellbeing of every one of our Seeking out new ideas and partnerships has also members is vitally important to us all year round. Dining, overseen by Michel Roux Jr, caters for everything recently taken the LMA to India. We have the potential to make a positive impact on the game’s development there, RICHARD BEVAN from a contemporary pub lunch to the most lavish event. while creating new learning and employment opportunities LMA CHIEF EXECUTIVE The Langham Club Lounge is a unique offering – make it your luxury haven in the West End. 1c Portland Place, Regent Street, London, W1B 1JA T 44 (0) 20 7636 1000 F 44 (0) 20 7323 2340 langhamhotels.com You | Your Team | The Game | The Industry | 03 Langham The Manager Ad Feb2018.indd 1 12/02/2018 10:19 CONTENTS LEADERSHIP & MANAGEMENT 06 Kicking off 27 Perspectives: Moving on 46 Further, faster, higher News and numbers Our experts on changing Toni Minichiello on coaching career paths Jessica Ennis-Hill 08 LMA President’s Dinner Six managers join 29 How to... 52 10 ideas: Loyalty the 1,000 Club improve your memory 54 Breaking down barriers 10 LMA Institute 30 Happiness: the new KPI? Why and how to learn a Why mood is an language 12 LMA Leadership Series effective metric Highlights from the event 59 Your support team on health & wellbeing 36 Face the music Getting the most from the Interview with conductor professionals around you 16 COVER FEATURE Alice Farnham Bring it on How Stoke City’s Paul 42 Standing tall Lambert broadened Nottingham Forest’s his horizons Aitor Karanka LIFESTYLE & WELLBEING PITCH SIDE 62 Crisis of confidence 81 Exceeding expectations 93 A game-changer? Jeremy Snape on dealing The Royal Garden Hotel The FA on VAR technology with the wobbles 83 Recharge, refocus 95 Park life 66 The life update and run Highlights from The latest health facts Chris Powell’s marathon St. George’s Park and figures challenge 97 LMA activity round up 68 Sleep, the new exercise 84 Hall of Fame: Advice from Dr John Toshack 100 Just a moment Dorian Dugmore 86 Mapping out performance 74 The essentials The potential of tracking data Gadgets and golf 89 Continuing their journey 77 PGI Tips Introducing the UCFB’s new academy 79 7 habits for better work-life balance 91 The FA People’s Cup is with Vitality back! In the Manager we aim to provide broad content that covers the four tenets upon which LMA Learning is based; You, Your Team, The Game, The Industry. Our navigation bar at the bottom of each feature indicates which area or areas the content applies to. Contents 16 42 36 46 68 84 You | Your Team | The Game | The Industry | 05 TOP 10 KICKING OFF INFLUENTIAL BRITS ...in terms of encouraging people to Which second languages attend, play, watch or engage with are most valuable? sport in the UK 1. JAMIE VARDY FOOTBALLER GERMAN FRENCH 2. SAM WARBURTON Spoken in 11 countries Spoken in 41 countries WELSH RUGBY UNION 3. ADAM PEATY +265% +190% SWIMMER 4.