Annual Report 2005/06 OUR MISSION

goulburn-murray water

annual report 2005/06 OUR MISSION

To deliver sustainable water services that meet customer and stakeholder needs and support regional economic growth, while balancing social, economic and environmental considerations.

Our Values

Human safety, the environment and customer service are our highest priorities

Sustainability is our commitment to future generations

Cooperation based on the involvement of people is the key to progress

Openness builds trust, knowledge and understanding

Integrity, respect and pride are valued characteristics of our people

Continual improvement is essential and underpins our future Contents

OUR PERFORMANCE AT A GLANCE - 2005/06 4

GOVERNANCE 9

ECONOMIC SUSTAINABILITY 13

SOCIAL SUSTAINABILITY 25

ENVIRONMENTAL SUSTAINABILITY 39

FINANCIAL STATEMENTS 59 GOULBURN-MURRA

APPENDICES 83 Y W A TER Annual Repor t 2005/06

1 Report from the Chairperson

scheme (which won the prestigious media reports the excellent work of National Salinity prize and diverts our farmers as they increase water use 22,000 tonnes of salt from the Murray efficiency. Our new information each year), are either finished or caravan, ‘Water Wheels’, now informs nearing completion. both our customers and the public of these changes. The new Water Storage Amenity Unit and our revised approach to leasing We accept our responsibilities to and maintenance of recreation and support regional development and will public use assets have won great use the reconfiguration plans already support from local government and piloted in the Pyramid-Boort irrigation local communities. Essentially, our area as a model in all irrigation policy is to offer longer leases and districts to allow a clear vision to security in return for more investment emerge in each community about the This Board is now in the last year of its by business owners to enhance the future of water use and associated three-year appointment and it is timely appearance and customer satisfaction land zoning and channel maintenance. to use this report as a reflection on of the many parks and buildings on Communities will be encouraged to where we have come from and where dam foreshores. Together with private engage at every level with these further work is needed. industry, we were pleased to support reconfiguration plans across our the Eildon boat ramp in conjunction entire system. In the first year we concentrated on with the highly successful Eildon Dam pricing, introducing the Regulatory upgrade, which was opened by Our customers face many challenges. Asset Base approach and the internal Victorian Premier Steve Bracks in This year we had our first period of productivity review aimed at reducing October 2005. The boat ramp leaves a regulation by the Essential Services our costs to the lowest responsible lasting legacy to boat users Commission and we will need to level while maintaining our delivery throughout Victoria, well positioned ensure that we adapt our pricing capacity in the system. beside a principal dam. Both structures process to obtain the most benefit from this new policing body. Water During this last year our new Chief will now serve all Victorians well into reform and regulation will increase Executive, Russell Cooper, has been this century. and the community is expecting even active, pursuing Board goals of cost Issues in other areas such as Eppalock greater care for the environment than reduction and introducing the new and Nagambie’s Chinaman’s Bridge we currently achieve. Commodity Advanced Maintenance Program as Caravan Park have been addressed prices continue to be affected by well as attending a large number of with long-term planning and we are events outside our control. Climate Water Services Committee meetings. excited by the prospect of a new, change has moved to the centre of He has thus gained a greater privately funded caravan park at our customer and Board understanding of our diverse business Nagambie by the end of 2006. considerations. as well as met many irrigators. This TER A wide customer contact has been well Throughout this time we have had The Board sees itself as both a

Y W received by our stakeholders. great success improving our practical reflection of customer relationships within our region at local concerns as told to us by our active The Board has placed a lot of shire level and with our customers, as Water Services Committees and a emphasis on successful project well as our partners in the Department conduit to bring the best investment management and, consequently, work of Sustainability and Environment, and and government assistance to help our is progressing on Total Channel State and Federal Governments, customers achieve profits. We will Control in association with Rubicon

GOULBURN-MURRA catchment management authorities continue to work on all these fronts where major advancements in and peak industry bodies such as the for the next year. accuracy of water flow and metering VFF. have been demanded. In the long term this will move all our system into The entire community is vitally

t 2005/06 the age of automated delivery our interested in irrigation and water farmers expect. Other projects, such as reform. We are concentrating on Don Cummins the Waranga Western Channel assisting our customers understand CHAIRPERSON upgrade, the Tungamah Pipeline and the various changing rules associated the Pyramid Creek Salt Interception

Annual Repor with this reform while ensuring the

2 GOULBURN-MURRAY WATER Annual Report 2005/06 3 , with the project then channels with pipes and then channels with pipes eductions in lost time injuries of all highlight of the year under budget completed $4.5 million and earlier than expected. project, water savings The Tungamah of which involves the replacement ear at the close pumps, is well underway is project This $20 million of the year. also expected to be completed well ahead of time and under budget and it forms a vital plank in the Mokoan Return project. to Wetlands is to lead My vision for the future a regime into Goulburn-Murray Water in all of ‘Continuous Improvement’ things we do and being ever mindful entrusted to us of the important role as managers of nearly 70% of Bringing water resources. Victoria’s water savings about cost effective strategies will form a vital link in this culture Continuous Improvement for ever further whilst pressing r employees and contractors. Russell Cooper CHIEF EXECUTIVE e fs n of ogressed etur vices ds the eturn ater Plan for vice trade-of e now have oved overall enewals annuity ed level of balance vices Committees in ce load on the om a r equir esour ater Ser ojects, but concurrent ofit of $5.9 million for ganisation. The challenge for futur eview by the Essential Ser sales allocation in the Murray system contributed to an impr Combined with a financial result. capital contribution towar of the Cobram town closure channel, this helped to r a net pr for the year. Goulburn-Murray Water The transition fr asset base, pricing basis to a regulated coupled with the first W r or price reviews by the ESC will be to price reviews strive for the r between consultation with the whilst ensuring the valuable regulator work of W is not diminished. The completion of the $52.5 million was a Eildon dam wall upgrade project developing the price/ser Commission (ESC), created a Commission (ESC), created significant r with Goulburn-Murray Water leadership with the strong providing W expectations sought. will play confidence that TCC renewed water in future a significant role savings pr including the lining of projects, of channels and the replacement channels with dedicated pipelines, advanced. also being are shift of rural water to The resource when urban water became a reality water needs solutions for Bendigo’s became a major issue during the year. With funding for a Coliban pipeline to Western Channel Waranga from Eppalock now locked in, the challenge in 2006/07 will be to finalise the of this water transfer terms agreed between all the parties involved. Despite low allocations in the Campaspe system, which has created significant financial challenges for our Campaspe customers, the r TCC equipment have been pr TCC equipment have ater ol of e well ray W n-Mur rigators with financial

elationships we have e has been much attention ns of ir rigator customer base. In the ol (TCC) as the panacea for

oducing water savings that can be ural ir pr The returned to the environment. equipment supplied has caused disappointment and challenges for many in the Central Goulburn area. Issues to do with quality contr directed towards Total Channel Total towards directed Contr and ther case of the Campaspe Irrigation to the District, we have responded concer savings has become a focal Water point within Goulbur This report covers my first year as This report Chief Executive and marks another challenging but exciting year for Throughout Goulburn-Murray Water. this period I have spent considerable time working closely with the Board, our customers and our stakeholders to we understand the needs that ensure of customers and communities, and our continually seek to improve managing while responsibly efficiency that is under increasing a resource I am pleased with the pressure. working r developed and believe we ar The continuation of drought both difficulties conditions has created our across and significant hardships r adjustment arrangements to ease their burden. placed for managing the challenges ahead of us. Report from the Chief Executive Chief the from Report

Our Performance at a glance - 2005/06

Governance Economic Sustainability

Objective The Board aims to continuously We will actively pursue new and We will contribute to Government improve its governance practices and improved ways to operate our water reforms, developing and strive to achieve high levels of business to achieve the most cost adapting the appropriate assets, transparency, trust and stewardship. effective total water system technology and systems that meet management whilst meeting all our the future needs of our customers (statutory financial and customer) and communities and enable obligations. regional growth.

Highlights The Board developed a whole-of- We undertook an independent We completed the $52.5m project to business risk management review of our cost base, which upgrade Eildon dam, which was framework. confirmed our ambitious productivity opened by Premier. plan targets are achievable. The Board undertook a review of its We introduced an Advanced performance in accordance with the We reformed our tariffs to better Maintenance Program (AMP) to Minister’s guidelines, conducted with reflect services provided and address extend the life of our assets and an external facilitator. community concerns about provide a smoother water price path. permanent water trade. As part of this reform, the introduction of We began work on the Tungamah interim delivery shares will assist pipeline, which will achieve 4,800 entitlement unbundling in July 2007. megalitres in water savings each year.

Results Performance ResultsPerformance Performance Results Performance Results Indicators Indicators Indicators Indicators

Develop a Achieved Operating debt Achieved No unplanned Not achieved whole-of- less than 90% service failures (see page 26) business risk of water right greater than management revenue 24 hours framework Capability of Achieved storage to hold capacity 99% of Undertake Achieved Fixed revenue Achieved time (excluding a Board base is greater Lake Mokoan) performance than 85% of 50% of review provide total recurrent Achieved emergency a report to the cost management Minister for plans reviewed Water and tested every year TER A Abandon assets Achieved Y W with combined replacement value of $2m

Reduce reactive Not Achieved maintenance (reduced by 4%) expenditure by 5% compared GOULBURN-MURRA to 2004/05

Challenges We will implement the whole-of- We will deliver the lowest possible We will continue to seek water for the future business risk management sustainable price path through a savings through efficient assets, framework developed in 2005/06. regulatory asset base (RAB) approach including pipe systems, channel t 2005/06 to pricing, careful and effective asset automation and other efficient We will review the Board’s management through the Advanced technologies. We will need to committee functions and Maintenance Program, and ongoing develop adaptable systems to adjust memberships. productivity improvements. to the changing demands for water delivery services. Annual Repor More on page 9 More on page 13 More on page 20

Social Sustainability Environmental Sustainability

We will provide a range of We will provide a safe, healthy We will develop productive, We will be conscious that what responsive and innovative and satisfying place for our empathetic and enduring we do has a significant and services with a price and people to work, because it is relationships with all interested lasting effect on the delivery mix that balances through a competent, parties to achieve the best environment and seek to reduce committed and adaptable existing and emerging workforce that our long term balance of economic, this impact, contributing to customer needs. security and success is assured environmental and social enhanced environmental in a rapidly changing world. outcomes. outcomes.

We completed stage 1 of Goulburn-Murray Water We invested $909,000 in All systems except the the Pyramid-Boort Future officially achieved SafetyMAP research and development. Campaspe received a final Management Strategy, a accreditation for our allocation of at least 100%. blueprint for an efficient, occupational health We continued to work with our viable irrigation industry and safety management. partner organisations to deliver We launched a program to that will provide customer water reform initiatives. develop a new ISO14001 benefits and save water. We launched a corporate health Environmental Management program, providing health tests Our annual Charity Golf and System (EMS). We developed a Water Storage for hundreds of our employees. Bowls Day raised over $12,000 Amenity unit and reached for local charities and We commissioned stage 2 of agreement to redevelop community groups. the Pyramid Creek Salt Chinaman’s Bridge Caravan Interception Scheme, which will Park. divert 22,000 tonnes of salt from the River Murray.

Performance Results Performance Results Performance Results Performance Results Indicators Indicators Indicators Indicators

Compliance Achieved in At least Achieved Relationships Achieved Actual river Not Achieved with agreed 5 areas. 75% of with flows greater (99% in standards for (Pyramid-Boort respondents customers, than or equal Campaspe water supply not achieved: satisfied with industry to specified system; 79% vs 80% G-MW as an partners and min. flows 99.9% in 100% of the target Broken) employer government time - see page 26) strengthened

Accounts Achieved Less than Achieved Water use Achieved for issued in 8 lost time compliant with 2004/05 accordance injuries per seasonally with agreed million hours adjusted billing worked; Murray Darling schedules less than Not Achieved Basin cap with no more 4 days lost (see page 33) GOULBURN-MURRA than 1% per injury 100% Not Achieved error rate compliance (75% of with G-MW targets met - Not Achieved At least Achieved Personal leave environmental see page 51) 80% of reduced by (leave targets respondents 5% from last reduced by 3.3%) satisfied with year Y W our services Losses in Achieved

delivery systems A TER compliant with BE provisions Annual Repor We will continue our focus on We aim to achieve 500,000 We will continue to work Achieve ISO14001 implementing the Government’s person hours worked without closely with stakeholders as we accreditation for our EMS. water reforms to unbundle a lost time injury. unbundle water entitlements. water entitlements. We will continue to identify and realise water savings through We will introduce a graduate We will implement outcomes of We will continue to identify and innovative projects and develop t 2005/06 respond to the changing development program and a review of Water Services a strong organisational focus demands for water delivery supervisor training to improve Committee future directions. through our Watertight 2020 services. staff capability. campaign.

More on page 25 More on page 32 More on page 35 More on page 39

Goulburn-Murray Water: Profile

Trading as Goulburn-Murray Water, the Goulburn-Murray Rural Water Authority was constituted by Ministerial Order under the provisions of the Water Act 1989, effective from 1 July 1994 and is responsible to the Minister for Water, The Honourable John Thwaites, MP. Our objectives are detailed on pages 4 and 5 of this report.

Goulburn-Murray Water manages water-related services in a region of 68,000 square kilometres, bordered by the Great Dividing Range in the south and the River Murray in the north, and stretching from Corryong in the east downriver to Nyah. Goulburn-Murray Water also operates salinity mitigation works on the Murray downstream of Nyah, manages Mildura Weir, delivers bulk water to supply points outside its region and is the Victorian Constructing Authority for the Murray-Darling Basin Commission. TER A Y W GOULBURN-MURRA t 2005/06 Annual Repor

Three Key Goulburn-Murray Water Divisions

Assets and Technical Services Water Delivery Services manages Planning and Environment is manages Goulburn-Murray Water’s the delivery of water to customers on responsible for water systems and assets to agreed service levels and over 14,000 serviced properties in water resource management, water required safety standards. The group constituted irrigation, water and savings and environmental plans our asset works programs, waterway management districts and management. The group provides a including maintenance and capital six management areas (Shepparton, range of environmental services that works and operates our large dams. Central Goulburn, Rochester- are purchased mainly by governments These activities include the delivery of Campaspe, Pyramid-Boort, Murray through programs coordinated by bulk water entitlements and supply to Valley and Torrumbarry). These services catchment management authorities. other rural and urban water include gravity and pumped water Our environmental services include authorities, the environment and supply, surface and sub-surface salinity management, surface and private hydro-electricity customers. drainage and flood protection. The sub-surface drainage support, water The group also manages recreation group also operates regulated and quality and land management and other public activities on and unregulated surface water and planning, and salt interception around our major water storages. groundwater diversion services to management. customers on over 12,000 serviced properties in Goulburn-Murray Water’s area.

The three business divisions are each the responsibility of a separate organisational group and are supported by others who provide a range of services, including: the corporate secretariat; corporate strategy, planning, coordination and communications; water storage amenity; business and water market development; financial management; information technology; water administration; and property, legal and human resources. GOULBURN-MURRA Y W A TER Annual Repor t 2005/06

Organisational Structure

Chief Executive Russell Cooper

Assets & Technical Water Delivery Planning & Services Services Environment David Stewart Ian Moorhouse Alex Marshall

Business & Assets Strategy Shepparton Catchment Programs Darren Nabbs Phil Hoare Pat Feehan

Major Projects Central Goulburn Strategy & Systems Darren Nabbs Graham Smith Derek Poulton (Acting)

Technical Services Rochester - Campaspe Water Savings & Policy Ross Plunkett Jeff Parry Graeme Hannan

Loddon Dams Pyramid - Boort Water Resources Ivan Smith David Kent Vacant

Goulburn Dams Murray Valley Kevin O’Brien Kevin Preece Strategy & Stakeholder Affairs MDBC Operations Torrumbarry Garry Smith Stuart Richardson Lester Haw

Corporate Secretary Brian Carr Business Improvement Business & Colin Gundrill Finance Corporate Communications Trevor Ierino Garrath Darkin

Diversion Operations Financial Services Barry O’Donnell Corporate Risk John De Girolamo Vacant TER A

Y W Financial Reporting WSC Relations Jeff Huddle Garry Smith

Human Resources Economics & Tariffs David Roberts Geoff Coburn

GOULBURN-MURRA Property & Legal Water Storage Amenity Tony Natalizio Paul Thomson

Information Technology Regulatory Projects

t 2005/06 Brian Kent Vacant

Water Administration Ruth McGrath Annual Repor

As at 30 June 2006 8 GOULBURN-MURRAY WATER Annual Report 2005/06 9 dship.

ust and stewar The Board aims The Board to continuously its improve governance practices and strive to achieve high levels of transparency, tr Governance

Governance

From left: (back) John Pettigrew, Don Cummins, Des Powell and Peter Fitzgerald. (front) Jean Sutherland, Craig Crook and John Brooke OAM.

BOARD OF DIRECTORS

Don Cummins, Chairperson John Pettigrew, Deputy John Brooke OAM, Director B.Ec, B.Ed, Dip Tchng, P.G.Dip Asian Chairperson |B.Com, B.Ed, FCPA, CA Studies, GAICD GAICD Director of Goulburn-Murray Water Chairperson of Goulburn-Murray Director of Goulburn-Murray Water since 1 July 2004.

TER Water since 1 July 2004. since 1 July 2001. A Deputy Chairperson since 1 July 2004. John Brooke is an irrigation farmer

Y W Don is a member of the Goulburn near Pyramid Hill. He is a member of Broken Catchment Management John is a Director of Paton Smythe Pty the North Central Catchment Authority and of the Murray Darling Limited, Horticulturalists. He is also a Management Authority and has Basin Commission Community member of the Goulburn Broken extensive experience in local Advisory Committee. He is Deputy Catchment Management Authority, government, water resource Chair of the Mt Buller-Stirling Resort the former Chair of the Shepparton management, business management Management Board. Don is a former Water Services Committee and a and natural resource management. GOULBURN-MURRA Mayor of Delatite and Mansfield Shire former Director of SPC Ltd. John has Councils and a former teacher. He extensive experience as a company owns a cattle-grazing property at director and in community Nillahcootie. participation in natural resource

t 2005/06 management planning and implementation. Annual Repor

10 GOULBURN-MURRAY WATER Annual Report 2005/06 11 emuneration d on emuneration nal and external d on executive emuneration. The committee also Oversees executive r policy and monitors executive r advises the Boar responsibilities, remuneration including individual r packages for senior executives. Membership: Jean Sutherland (Committee Chairperson), Don Cummins, Peter Fitzgerald Safety and Environment Committee and Oversees environmental occupational health and safety policy development, monitors performance and compliance with requirements and advises the Boar and occupational environmental health and safety responsibilities. Membership: John Pettigrew (Committee Chairperson), Peter Fitzgerald, Jean Sutherland BOARD COMMITTEES FULFIL THREE SPECIFIC ROLES: Financial and Management Audit Committee Oversees the inter and risk management audit program annual financial reviews program, statements and associated checklists, and monitors and advises the Board on financial, management and accounting responsibilities. Membership: John Brooke (Committee Chairperson), Craig Cook (independent member), Des Powell (independent member) Remuneration Committee man of the nment. He is the operty and vineyard operty and vineyard ne Corporation and Chair ater since 1 July 2004. ray W t of Melbour ongala and Kotupna. n-Mur ector ee years as Chairman of the Central Goulburn Water Services ee years as Chairman of the Central Goulburn Water ector of Goulbur Des has held a range of senior executive management roles in the private and management roles Des has held a range of senior executive public sectors in Australia and Asia. He operates his own consultancy business Des is a and water. for industries such as transport, logistics, forestry Commission, Commissioner and Deputy Chair of the National Transport Deputy Chair of the Por Director of Goulburn-Murray Water since 1 July 2004. Goulburn-Murray of Director Water Des Powell, Dir National Marine Safety Committee. Advanced Dip. Ag., GAICD Dir Peter Fitzgerald, Director Jean is a member of the North Central Catchment Management Authority. Jean is a member of the North Central Catchment and 2000 Plus Leadership program Jean is a graduate of the Loddon Murray in rural business enterprises. has extensive accounting experience, particularly Deputy Chairman of Burson-Marsteller, a Director of Australian Cricket Bat of a Director Burson-Marsteller, Deputy Chairman of Willow of Rural and a Director Management Services Limited Plantation Craig operates a beef cattle pr Finance Corporation. at Tallarook. Jean Sutherland, Director GAICD Cert Bus.Studs, CPA, since 1 July 2001. Goulburn-Murray of Director Water Craig is a management consultant to business and gover Craig is a management customer committees for over 10 Peter served on Goulburn-Murray Water's years, with thr the United Dairy Farmers of VictoriaCommittee. He is a former Councillor for Peter runs a dairy Program. and a graduate of the Australian Rural Leadership and beef operation at T Craig Cook, Director B.Ec 1 July 2004. since of Goulburn-Murray Water Director

Governance

OUR GOVERNANCE • Continuation of Board committees. up in January 2006. The advice, PRACTICES The Board has three committees scrutiny and perspective provided (Financial and Management Audit; by these Reference Committees In 2005/06, as part of its commitment Remuneration; Safety and is most appreciated by to continuous improvement, the Board Environment) that make efficient Goulburn-Murray Water. improved its governance in a number use of Directors’ time and support of ways: the Board in discharging its duties. • Adhering to a range of governance principles. The legislation governing • A focus on risk management with • Customer and community Goulburn-Murray Water activities is the further development of involvement in Goulburn-Murray the Water Act 1989. However, the Goulburn-Murray Water’s whole-of- Water’s deliberations. Board voluntarily follows the business risk management Goulburn-Murray Water continued applicable governance principles of framework, based on AS/NZS 4360: to foster relationships with Water the Corporations Act 2001, the 2004 and compliant with the Services Committees and Reference ASX Corporate Governance Council requirements of the Statement of Committees. A new committee, the Principles of Good Corporate Obligations. The framework is Barr Creek–Tutchewop Reference Governance and Best Practice designed to allow the consistent Committee, was established to Recommendations and the Public comparison of significant risks provide advice on options for the Administration Act 2004. across a range of programs. future management of the Barr Creek–Tutchewop scheme. The Reference Committee was wound • Additional training. A further • An external facilitator conducted up in May 2006 once it had Director completed the Australian the annual review of Board fulfilled its purpose. The Broken Institute of Company Directors performance for the first time. A System Reliability Reference course; four Directors have now report of the review was submitted Committee, established by the undertaken the course. to the Minister for Water in June Board in November 2004 to provide 2006 and improvement measures advice on matters relating to the identified through the review decommissioning of Lake Mokoan, process are now being addressed. fulfilled its purpose and was wound

DIRECTORS’ ATTENDANCE AT BOARD AND COMMITTEE MEETINGS

Board Financial and Remuneration Safety and Meetings Management Committee Environment Committee Audit Committee TER

A Director Held Attended Held Attended Held Attended Held Attended Y W Don Cummins 10 10 —— 33——

John Pettigrew 10 9 ———— 44

John Brooke 10 10 66———— GOULBURN-MURRA

Craig Cook 10 8 65————

t 2005/06 Peter Fitzgerald 10 10 —— 3344

Des Powell 10 9 65————

Annual Repor Jean Sutherland 10 10 —— 3342

GOULBURN-MURRAY WATER Annual Report 2005/06 13

We will actively We new and pursue ways improved to operate our business to achieve the most cost effective total water system management whilst meeting all our (statutory financial and customer) obligations. Economic Sustainability Economic

Economic Sustainability

TRADING RESULT TRADING RESULT AS PER AUSTRALIAN ACCOUNTING Goulburn-Murray Water recorded a STANDARDS $5.9 million profit for the year, based on its current pricing policy of Our current pricing policy requires the renewals annuity based accounting. collection and setting aside of adequate funding to maintain the During the year, the storage levels on condition of the required the Murray system improved enough infrastructure, mainly storages, to enable its first sales allocation for channels and drains, using the three years, 44% above water right. renewals annuity approach. The Goulburn system remained at water right only and, unfortunately, The financial statements are prepared the rainfall failed again in the in accordance with Australian Campaspe system, resulting in an Accounting Standards, which require allocation of only 31% of water right. that asset consumption be measured using conventional depreciation Overall revenue increased by charges based on replacement costs $9.3 million due mainly to $4 million and expected asset lives. in contributions from Government and other external clients. This included a This approach means that in an capital contribution towards the average year Goulburn-Murray Water closure of the Cobram town channel. maintains commercial viability whilst Increased allocations in the Murray showing a loss in the financial system contributed to an increase in statements. direct customer charges of $3.4 million. The operating result shown in the attached financial statements, Expenses overall increased by prepared in accordance with $4 million, mainly due to the early Australian Accounting Standards, commencement of the Advanced is reconciled with the current pricing Maintenance Program, which is a key policy based renewals profit of component of the new pricing $5.9 million in the table below. strategy.

Footnotes:

TER 2005/06 2004/05 A $’000 $’000 1. Adjusted for items expensed as per Australian Y W Accounting Standards but funded from Profit/(Loss) for the year in financial statements, annuities prepared in accordance with Australian Accounting Standards (4,215) (11,410) 2. The following key assumptions have been used in determining the renewals annuity charge: Add back depreciation 30,516 30,806 • annuity period: Storages - 100 years,

GOULBURN-MURRA Bulk carriers - 100 years, Deduct renewals annuity1,2 (20,412) (17,959) Distribution assets - 20-50 years • interest rate 4.0% (real) Profit (loss) for the year • future inflation not required as real interest after renewals annuity 5,889 1,437 rate is assumed t 2005/06 • assets include storages, bulk carriers and distribution assets Annual Repor

Economic Sustainability

2005/06 2004/05 2003/04 2002/03 2001/02 $’000 $’000 $’000 $’000 $’000 Revenue Charges for water 82,905 79,497 74,002 63,801 61,340 Other revenue 36,983 31,098 41,305 32,285 43,645 Total 119,888 110,595 115,307 96,086 104,985

Expense Operations 54,375 55,797 54,366 56,382 51,432 Maintenance 24,075 19,999 18,130 17,613 17,695 Depreciation 30,516 30,806 26,991 28,486 31,954 Other expenses 15,137 15,403 13,734 15,212 11,430 Total 124,103 122,005 113,221 117,693 112,511

Profit/(loss) (4,215) (11,410) 2,086 (21,607) (7,526)

Current assets 44,698 55,488 41,538 22,680 49,398 Non-current assets 1,905,679 1,882,528 1,858,940 1,695,945 1,736,559 Current liabilities 41,202 43,193 28,165 27,322 24,681 Non-current liabilities 14,809 15,288 23,751 8,717 33,377

The financial statements, prepared in are financed in arrears rather than structures, these works are estimated accordance with Australian partly in advance as under the to delay extensive capital works by up Accounting Standards, indicate an renewals approach. to 20 years. operating loss of $4.2 million in During 2005/06 we commissioned an 2005/06. independent review of our cost base Future capital programs will be by consultants MWH. Part of that overseen by a newly created Major A comparison of trading results for the review included an examination of the Investments Projects Committee. Its last five years, based on financial existing five-year productivity plan. The function is to improve consistency of statements prepared in accordance productivity plan and further changes planning, estimating and project with Australian Accounting Standards, resulting from the cost review provide delivery performance through is shown above. a sound basis for cost control into the providing an additional peer review of future, thus also enhancing the target all major programs. Ensuring sustainable pricing of ensuring sustainable pricing. Economic regulation The 2004/05 pricing review conducted Planning for future capital works by Frontier Economics recommended The Essential Services Commission, as GOULBURN-MURRA significant changes to pricing policy, During 2005/06 Goulburn-Murray the economic regulator of the which were adopted by the Board. Water implemented improved Victorian water sector, is required to Key changes were the adoption of a planning systems to assist with an approve pricing arrangements for rural Regulatory Asset Base (RAB) approach increasing works program. There are water businesses from 1 July 2006. In to pricing for infrastructure significant requirements to improve 2005/06 Goulburn-Murray Water refurbishment and replacement major dams in line with modern developed and submitted its Water instead of a renewals annuity standards, and works to refurbish Plan service and pricing proposal to Y W

approach. This change has been channels and structures will increase the Essential Services Commission for A TER adopted and will commence from significantly in the future. There is also the two-year regulatory period 2006/07 to deliver more stable a substantial increase in works, to be 2006/07-2007/08. After consultation

and predictable pricing paths in the funded by governments, as part of the with customers and other Annual Repor long run. national and state water savings stakeholders, the Essential initiatives. Services Commission endorsed Significant aspects of the changed Goulburn-Murray Water's service approach are the introduction of Major works are planned under the proposal and set prices for the t 2005/06 advanced maintenance programs in all Advanced Maintenance Program 2006/07 year. areas, and the acceptance of higher initiative. Designed to increase the levels of borrowings as asset programs expected lives of vital channels and

Economic Sustainability

FINANCIAL RESULTS

Revenue by source $'000

Rates - water & drainage 51.5% 61,811 Other external clients 15.3% 18,318 Consumption Charges 12.9% 15,442 Victorian Government service fee 9.1% 10,892 Sale of bulk water 4.7% 5,652 Other revenue 4.8% 5,770 Interest and Sale of fixed Assets 1.7% 2,003

100.0% 119,888

Total expenditure by resource $'000

Contracts and private plant hire 43.5% 78,334 Labour and related costs 22.5% 40,668 Depreciation 16.9% 30,516 Other 8.3% 15,040 Materials 6.0% 10,829 Electricity and fuel 2.2% 3,900 Finance charges 0.6% 1,138

100.0% 180,426

Capital expenditure by type $'000

Asset refurbishment 29.8% 16,779 Dam improvement works 22.7% 12,779 New pipelines 16.7% 9,434 Total Channel Control 10.1% 5,689 Strategic measurement 10.1% 5679 TER

A Other capital 7.5% 4,246 New drainage works 3.1% 1,719 Y W 100.0% 56,324

Operating expenditure by activity $'000 GOULBURN-MURRA Operations 43.8% 54,374 Depreciation of fixed assets 24.6% 30,516 Maintenance 19.4% 24,075 Management and administration 9.3% 11,554 t 2005/06 Written down value of disposed assets 2.0% 2,445 Finance charges 0.9% 1,138

100.0% 124,102 Annual Repor

Case Study other industries. and onbestpracticeinarange of supply or reviewed dataonsimilarruralwater achieve costr wer representatives, ideasandcomments After consultingstaf infrastructure. Water’sGoulburn-Murray ageing with maintainingandr help offset increasing costsassociated Reductions indailyoperatingcostswill and achievable,target. five yearsisachallenging,butrealistic reduce operatingcostsby 12% over Water’sGoulburn-Murray plansto Consultants MWHconcludedthat savings. and theopportunitiesformaking an independentr following thecompletionthisyearof reduce itscostsby$7million ayear Goulbur PRODUCTIVITY REVIEW e assessedfortheirpotentialto n-Murray Water aimsto ganisations acr eductions. MWHalso eview ofitscostbase f andcustomer eplacing oss Australia • thecostr Water• Goulburn-Murray Board and • Goulbur management. procurement andvehiclefleet developments inmaterials introduction ofthelatest asset managementandplanning, and staff productivity, improvements in organisational structure toimprove recommended includedchangesto The areas where actionwas • Goulbur The consultantsfound: constr five-year pr in Goulbur and commitment todrivingcostsdown; costs, withasoundawareness and approach tothemanagement of management haveapr misconception amongcustomers; appears tobeacommon “overly inefficient orfat”, as favourably tosimilarsuppliers; performance compares very uctive andinnovative. n-Mur n-Mur eduction pr n-Mur oductivity planare ray W ray W ray W ater isnot ater oposals ater oactive ’s cost ’ s r Goulbur productivity. delivery andimproved staff 2005/06 Goulbur T cost ef to theongoingworkrequired tomake led tocostr management. Thesetwoactionshave materials purchasing andvehicle fleet Services Group, andcentralising for bringing alltechnicalstaf undertook initiativesincluding esour o meetcostr

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17 Annual Repor Annual GOULBURN-MURRA t 2005/06 2005/06 t TER A W Y

Economic Sustainability

REFORMED TARIFFS TO The Victorian Government also intends The main change to the delivery tariff BETTER REFLECT SERVICES to unbundle rural water entitlements will take place on 1 July 2006 from into their constituent components: a when the Infrastructure Access Fee Goulburn-Murray Water customers water share (both high and lower will be based on interim delivery share will pay charges that better reflect the reliability water shares), a delivery rather than water entitlement. Interim services they receive under our new share and a water use licence. delivery share is a landowner’s explicit tariff structure, which is the result of In addition to tariff changes, the entitlement to access the distribution two major government reforms. unbundling process will create water system. This change is being made for titles that are separate from titles to several reasons. It: We have worked hard to land. communicate the changes, with • is consistent with the National information packs sent to 13,000 Unbundling was originally scheduled Water Initiative proposals in relation customers, 32 public meetings held, for 1 July 2006, with public to access fees; consultation taking place in 2004 and numerous meetings held with • anticipates unbundling by creating 2005. In October 2005, the Minister individual customers, and ‘Water an interim delivery share that will for Water announced that unbundling Wheels’, the travelling information directly convert to an unbundled in northern Victoria would be deferred caravan, visiting more than 50 delivery share; locations in the last year. This work until 1 July 2007. He encouraged means reforms are better understood relevant water authorities to continue • enables a robust basis for recovery and widely supported by our with tariff reform, particularly in of the fixed costs for upkeep of customers and partners. relation to the recovery of distribution distribution systems after a water system costs from 1 July 2006 in entitlement is separated from land; By increasing the amount of water anticipation of the two significant and that can be transferred out of Areas reforms outlined above. as part of the National Water Initiative, • addresses the stranded assets issue, the reforms allow for expanded intra- At the time of the Minister’s creating a fairer system where and inter-state water trade. Where announcement, Goulburn-Murray landowners with access to the possible, the existing regulatory Water’s tariff reform proposals were distribution system contribute to its approach to managing the impacts of well advanced. Changes had been cost, meaning lower prices for all trade will be replaced by a market- developed in consultation with customers. based approach that may include Water Services Committees and access fees for distribution systems. endorsed at a series of public The introduction of a Casual Trade is expected to expand from meetings. Accordingly, the Board of Infrastructure Use Fee will mean 1 July 2006. Goulburn-Murray Water resolved to landowners who exceed their annual proceed with changes to its delivery delivery allowance can continue to tariff from 1 July 2006. have water delivered. The Casual Infrastructure Use Fee will contribute TER

A to both fixed and variable distribution

Y W system costs, with the result that all customers who benefit from using the system will pay a similar amount for this service. GOULBURN-MURRA t 2005/06 Annual Repor

Case Study W Working withcustomers: ater Wheelsonther oad.

Case Study comfor customers understandthenewstructure. Ina infor Trained staff usedcomputermodels,printed location ofthecaravan. were mailedtocustomers, alertingthemtothe would beeasytofind.Informationpostcards plan theirwaterfutur about theirindividualcircumstances and opportunity totalkstaff inperson WaterGoulburn-Murray customers the more than50localitiestogive Since April2006,“Water Wheels”hasvisited business. understand howthechangesmightaffect their worked one-on-onewithir helped pinpointlocationswher days. LocalWater ServicesCommitteesandstaff store, mainstreet orcarparktoregional field communities, settingupanywher The caravantravelstocustomersintheirown ar information customersneedtomakesure they “Water Wheels”isfittedoutwithallthe communities aspossible. caravan, tomeetasmanyindividualsand Wheels”, aspeciallydesignedinformation WaterGoulburn-Murray hittheroad with“Water To helpexplainthechangesdirectly tocustomers, July 2006. interim deliveryshares toitscustomersfrom 1 Murray Water introduced thetariff changesand share, adeliveryshare andalicence.Goulburn- split waterrightsintothree components:awater The StateGovernment’s ‘unbundling’process will water r changes created bytheStateGovernment’s rural customers are toexperience thefirstinVictoria Goulbur NEW WATER TARIFFS HELPS EXPLAIN “WATER WHEELS” e pr mation andcalculationsheetstohelp epar table andprivateenvir eform. n-Murray Water’s gravityirrigation ed fortheef e. fects ofr rigators tohelpthem onment, staff e “W ural waterr e fr ater Wheels” om thelocal efor m.

19 Annual Repor Annual GOULBURN-MURRA t 2005/06 2005/06 t TER A W Y

Economic Sustainability

ADVANCED MAINTENANCE IMPROVED AND SECURE PROGRAM (AMP) DAMS FOR FUTURE GENERATIONS This year Goulburn-Murray Water introduced a strategic asset In the largest project ever undertaken management initiative that aims by Goulburn-Murray Water, substantial to extend the useful life of work was carried out to upgrade Eildon Goulburn-Murray Water assets. Dam, which was officially opened on 2 The initiative, referred to as the October 2005. More than 1,000 local Advanced Maintenance Program is residents attended the opening by the based on implementing a number of Premier of Victoria, The Honourable proven rehabilitation techniques that Steve Bracks. will extend the life of the asset and ultimately reduce the total cost of The dam improvement project was maintaining and replacing the asset designed and constructed by the Eildon We will contribute over its full life. Well-maintained assets Alliance, comprising Goulburn-Murray also perform more efficiently and Water, John Holland, Hazell Bros and to Government reduce water loss. GHD, in an innovative alliance between public and private organisations. water reforms, The range of rehabilitation techniques currently being used includes: Eildon Dam is a critical piece of developing and infrastructure and, thanks to the • rock armouring inside channel upgrade, will continue to play its adapting the bank batters; important role in supplying water to northern Victoria for many years • reinstating eroded bank material appropriate assets, to come. from the bed of the channel onto the inside channel bank batter; technology and This year also saw the continuation of • repairing concrete channel our design and performance review of systems that meet structures; and other Goulburn-Murray Water dams. Using a small team of in-house the future needs of • beaching channel structures. technical specialists and national and international engineering experts, we our customers and This year, we undertook trials of all compared our dams against modern these techniques, reviewing standards. After including our findings communities and construction methods and costs. in a comprehensive risk assessment, the Over the next year, Goulburn-Murray

TER team developed a program of dam A enable regional Water will finish implementating the upgrades that targets the areas of

Y W AMP, supported by a mix of in-house highest priority first and ensures growth resources and external contractors. resources are allocated in the most efficient manner. The primary benefit of the program is that through responsible asset In addition to the successful completion management, asset replacement of works at Eildon, a design safety expenditure is deferred and the

GOULBURN-MURRA review of Tullaroop Dam prompted peaks are smoothed, providing planned works to strengthen the dam for a smoother water price path wall. A dedicated in-house team, for water users. supplemented by engineering consultants and contractors, t 2005/06 successfully managed the project. The works were completed well ahead of time, leading to significant cost savings. Annual Repor

Case Study

EILDON DAM CELEBRATION reconstruction of the upper 10 metres of The project also received a High embankment, which was then raised by Commendation at the 2005 Victorian The Premier, Steve Bracks, and the 5.5 metres to ensure safety for the dam Engineering Excellence Awards. Minister for Water, John Thwaites, and communities during extreme floods. officially opened the Eildon Dam An impressive boat ramp was Improvement Project on 2 October 2005. The project was undertaken using a new constructed at the dam as part of the project delivery method known as an works, an enduring legacy of enjoyment Showcasing the $52.5 million project ‘alliance’. Goulburn-Murray Water for local communities and visitors that undertaken by Goulburn-Murray Water’s formed a partnership – the Eildon enhances Eildon’s reputation as Victoria’s Eildon Alliance to upgrade Alliance – with private sector premier boating destination. the dam, the official opening and family organisations selected for their technical day celebrated the success of skills and ability to work closely and Over 2,000 people attended the project a milestone project in Victoria’s cooperatively with Goulburn-Murray completion ceremony hosted by water history. Water. Goulburn-Murray Water and the Eildon Alliance. The dam wall and parklands Eildon Dam, operated and maintained by The partners shared in any cost savings were open to the public for the first time Goulburn-Murray Water, is the largest and in any cost overrun. The partnership since the project began in April 2004 State-owned dam in Victoria. It can hold allowed the efficiencies and systems of and many took the opportunity to enjoy 3,390,000 megalitres (3.39 billion litres) the private sector to be merged with the beautiful views across the water and – more than six times the volume of Goulburn-Murray Water’s dam safety and gardens. Sydney Harbour. consultation experience.

The water supplied from Eildon is the The cost of the project was shared lifeblood of the Goulburn Valley, between Goulburn-Murray Water and supporting more than $1.4 billion in the Victorian Government, who agricultural production and a regional contributed $26 million through Our economy of $8 billion per annum. Water, Our Future, the Victorian Water Trust, the Regional Infrastructure The stored water is also used to produce Development Fund and past provisions. hydroelectricity and provides urban water supply for communities and industry The Eildon Alliance was judged an throughout the valley. Eildon is also an outstanding success by all involved. important recreational resource, The project was delivered more than underpinning a local tourism industry $4.5 million under budget and more and providing pleasure for many than two months ahead of schedule, Victorians. with not one day lost due to injury on

the site. Local government and GOULBURN-MURRA The Eildon Dam Improvement Project is communities commended the Alliance one of six dam risk reduction projects for the excellent performance of the undertaken by Goulburn-Murray Water project and its community involvement. to date. Works at Eildon included spillway strengthening and Y W A TER Annual Repor t 2005/06 Case Study 21

Economic Sustainability

NEW KERANG OFFICE TATURA PRECAST DELIVERING WATER WITH MARKS CONFIDENCE FACTORY SAVINGS MAXIMUM EFFICIENCY IN TORRUMBARRY Goulburn-Murray Water’s precast This year, Goulburn-Murray Water’s Victorian Treasurer and Minister for concrete factory was closed this year range of projects to ensure the Innovation, State and Regional after more than 50 years of operation. efficiency of our distribution network Development John Brumby officially For decades the Tatura factory met our of channels, pipelines and drains opened the new Kerang office on needs, but significant investment was included: Tuesday, 20 September 2005, marking needed to ensure safe, cost-effective a new era for Kerang employees who production, which could not be The Waranga Western Channel have worked in various temporary and justified when compared to the Capacity Upgrade Project portable buildings for over 18 years. significant savings to be made by outsourcing. Precast concrete is now Jointly funded by the Victorian The new office cost $4 million and supplied under contract from a local Government, Goulburn-Murray Water, accommodates 45 staff from Water manufacturer. the Loddon Shire and private Delivery Services, Assets and Technical developers, the project was completed Services, and Planning and below its budget of $7.2 million at a Environment groups. The ‘green’ office cost of $6.1 million. features state-of-the-art systems to minimise maintenance and reduce The Tungamah Pipeline Project energy costs and is landscaped with native plants to minimise water use. Victorian Government support was secured for the Tungamah domestic and stock scheme. The project will save water by converting open channels and farm dams to pipelines and tanks. During the year, the detailed design was completed and the construction commenced. TER A Y W GOULBURN-MURRA

(Left to right) G-MW Chairperson Don Cummins, former Chair of Casey’s Weir and Major Creek Rural Water Authority Colin t 2005/06 Campbell, Reference Committee Chairman Ron Kellock and Tungamah Water Services Committee Chairman Rod Squires at the Tungamah Commencement Ceremony. Annual Repor

Relocation of Murray Valley No 1 Muckatah Depression Drain Loddon Weir Rehabilitation Channel from Cobram Central The Muckatah Depression Drain is part The original Loddon Weir was For community safety and enhanced of the Shepparton Irrigation Region constructed in 1928 to allow water public amenity, agreement was Surface Water Management Strategy to flow from the Waranga Western reached to remove the Channel administered by the Goulburn Broken Channel across the Loddon River from the centre of Cobram. Jointly Catchment Management Authority. and further into the west. This year, funded by the Government, Moira The project was awarded an rehabilitation work at the structure Shire, Cobram Hospital and Engineering Excellence Award in 1999 replaced eight gates and refurbished Goulburn-Murray Water, the project and a Banksia Environmental Award 18 gates at an estimated cost of is substantially complete with only in 2000. $650,000. Actuators were fitted minor works remaining. Works and site automations were included included construction of a 65 Commencing with a feasibility study to mitigate risks associated with megalitre per day pump station on the in 1992 and subject to a lengthy manual operation of the structure River Murray downstream of Cobram mediation process in 1996, Stage 1 during flood. and a 1,300-metre long rising main of the project began in 1999 and that links the new supply point back included construction of a series of Living Murray Initiative to the MV No. 1 Channel. The project deep sumps for customer reuse, will be fully completed under the vegetated flood ways and the creation As part of the Living Murray initiative, approved budget of $2.7 million and of wetlands to enhance the quality of construction of a new regulator on decommissioning of the existing works water flowing into the Broken Creek. Gunbower Island has almost been in the town of Cobram will follow in Construction was substantially completed, and refurbishments have 2006/07. completed this year, with minor works been made on three existing remaining on the No. 8 spur drain. regulators. These works will be completed under the approved The Normanville Domestic and The project comprises 63 kilometres budget of $1.4 million. Stock Pipeline Scheme of primary drain with an overall catchment of 60,000 hectares, The regulators will be used to flood The Normanville pipeline, a Premier’s providing drainage services permanent wetlands along the Business Sustainability Awards finalist, to 400 customers. northern edge of the forest. has now been operating with a high level of customer satisfaction for The Little Gunbower regulator is the over a year. Murray Valley Drain 11, Stage 1A first new Victorian structure to be built under the Living Murray initiative. Cohuna Weir Replacement This year, approval was given to proceed in 2006/07 with detailed Replacement of the 80-year-old GOULBURN-MURRA designs for MV Drain 11, Stage 1A. Cohuna Weir was completed this year, The first stage involves construction with the existing deteriorated timber of a 160 megalitre per day pumping assembly exchanged for a modern, station that outfalls to the Broken automated structure that enables Creek and approximately critical regulation of flows in the 1.5 kilometres of primary drain Torrumbarry system. Y W at an estimated cost of $2.4 million. A Following funding contributed by the TER The total project, declared a Gannawarra Shire Council, the No. 3 ‘Controlled Action’ under the channel offtake was relocated to allow Environment Protection and Annual Repor for expanded car parking and Biodiversity Conservation Act in 2000, recreational areas. The success of the will consist of 35 kilometres of primary project was widely acclaimed in the drain constructed in four stages at an community of Cohuna. estimated cost of $10 million. t 2005/06

Economic Sustainability

ASSETS AND TECHNICAL Major Projects PROTECTING THE SERVICES GROUP SECURITY REDEVELOPMENT ATS delivers specialist projects OF OUR ASSETS including Total Channel Control, Goulburn–Murray Water announced a Strategic Measurement Project, Goulburn-Murray Water’s assets are changed organisation structure in Advanced Maintenance Program, the foundation of our business, and 2005 that established a new group: Tungamah Pipeline, construction protecting them is a crucial part of our Assets and Technical Services (ATS). activities and dam improvement job. Security threats to critical works. infrastructure have been rigorously Effective from the end of January assessed and security control measures 2006, ATS amalgamated skills and Dams Operations implemented consistent with state and experience from the Bulk Water national strategies. A program of Services Group and District Technical ATS manages, operates and maintains detailed vulnerability assessments and Services. all Goulburn-Murray Water-managed security audits is underway to ensure storages, including all day-to-day land continual improvement of these Consolidated asset management and and water, and water storage measures. engineering functions make the functions. technical expertise previously confined Technical Services Goulburn-Murray Water is represented to the District Technical Services and on the Water Services Infrastructure Bulk Water Services Groups accessible ATS provides a single focus for the Assurance Advisory Group. This is a organisation-wide. planning, design and execution of national forum where water supply asset management for irrigation, asset owners share information about ATS has four key functions: drainage, dams and Goulburn-Murray security threats and controls measures, Water buildings and facilities. and develop risk-based ways to protect assets and business continuity. Business and Assets Strategy ATS has 173 people in 17 work locations caring for over 76,000 assets Further, Goulburn-Murray Water ATS plans and manages all assets and convened a combined-agency dam is the focus for budget and business worth over $3.6 billion. Their key objective is managing assets to meet safety emergency exercise in 2005/06 planning, improved asset and project at Lake Buffalo and Lake William management, and dam safety systems. required service levels in the most cost-effective manner. Hovell. This exercise involved a cross- section of regional police, emergency services, the Department of Sustainability and Environment and Goulburn-Murray Water personnel, who responded to and learned from

TER various scenarios including security A incidents, earthquake and extreme

Y W flood. GOULBURN-MURRA t 2005/06 Annual Repor

Social Sustainability

We will provide a range of responsive and innovative services with a price and delivery mix that balances existing and emerging customer GOULBURN-MURRA needs. Y W A TER Annual Repor t 2005/06

Social Sustainability

IMPROVING OUR CONTINUOUSLY Serviced Service RESPONSE IMPROVING Properties CUSTOMER SERVICE TO CUSTOMER Gravity Irrigation COMPLAINTS Goulburn-Murray Water provides and Drainage 13,499 In 2005/06, 36 complaints were services to a wide range of customers Pumped Irrigation registered in our Complaints across northern Victoria. The diversity and Drainage 416 Management System, which was of their needs and our commitment to Domestic and Stock 961 developed last year and further quality customer service means we Surface Water Diversions 11,123 improved this year. Customer service strive continuously to improve. The Groundwater Diversions 3,009 officers across our region record and following table details our range of Flood Protection 118 monitor complaints using a work customers. Other customers flow system. The system develops Urban Water Authorities 4 reports, monitors complaints and USING FEEDBACK Urban/Rural Water ensures that we respond quickly and TO IMPROVE Authorities 2 effectively. The number of new CUSTOMER SERVICE Rural Water Authorities 1 complaints is reported to the Board Hydroelectric Companies 2 each month. In past years, we have surveyed our Lessees and Licensees 852 customers directly to assess their Houseboat Licensees 706 satisfaction with Goulburn-Murray Water’s services. This year we TOTAL 30,963 participated in a national survey of gravity irrigation customers conducted Goulburn-Murray Water Order Delivery Performance 2005/06 by the Australian National Committee 100% on Irrigation and Drainage. The survey 91% 93% 91% calculated the level of overall customer 90% 88% 90% 80% 87% 85% satisfaction based on individual 80% 80% 79% 80% responses to a range of questions on aspects of irrigation water supplies. 60%

Overall, 89% of respondents rated our 40% water supply service as satisfactory or better, while only 11% said they were 20% dissatisfied or extremely dissatisfied. The survey results will be used to identify areas in which we can 0% TER

A continually improve our customer Shepparton Central Rochester Pyramid - Murray Torrumbarry services. Goulburn Boort Valley Y W

Deliveries on Ordered Day (All Orders) Target

MEETING OUR DELIVERY PERFORMANCE TARGETS

All areas expect the Pyramid-Boort Area met their delivery performance targets.

GOULBURN-MURRA In Pyramid-Boort, good spring conditions coupled with significant temporary trading resulted in high demand for water in autumn. Due to these high demands, rationing of supplies occurred for 9 weeks.

This year there were 33 unplanned service failures greater than 24 hours. Twenty- t 2005/06 five of these were caused by malfunctions of automated channel structures in the Central Goulburn area, five were due to power issues at pump stations, two were the result of emergency maintenance on channels and pipelines and one was a channel operational error. Steps have been taken to improve this level of

Annual Repor performance as a priority for next season.

PROVIDING EASIER WAYS TO TRADE WATER

Goulburn-Murray Water has helped develop the water trading market and is committed to providing new and convenient services to customers.

Using Watermove’s new ‘easyTrade’ system, irrigators can now buy and sell water over the phone without filling out the usual forms. Potential traders can simply call Watermove staff, who prepare all the paperwork. All the trader needs to do is sign the form to go into the next available exchange.

Watermove offers a comprehensive and secure online trading facility. But for those who prefer not to trade over the internet, Volume (ML) 2005/06 Temporary Transfer Water Entitlement ‘easyTrade’ offers a convenient alternative 350,000 without compromising security or transparency. 340,000

330,000 338,088 337,707 332,131 WATER TRADING TRENDS 320,000

Water trading continues in a maturing 310,000 market tested over the past year with 300,000 good spring but difficult autumn 290,000 conditions. The market has provided customers with information, choice and 280,000 286,418 flexibility while coping with difficult 270,000 on-farm conditions. 260,000 Season report 2002/03 2003/04 2004/05 2005/06 GOULBURN-MURRA

Volume The water trading market had a slow start (ML) 2005/06 Permanent Transfer Water Entitlement in the irrigation season, with good spring 60,000 conditions offering early allocations and the prospect of sales across the Murray 50,000 trading zones. As the season progressed into summer, and conditions tightened Y W 40,000 with above-average temperatures, activity A

51,335 44,302 48,914 TER in the market increased. This activity also increased with the opening of trade from 30,000

the Murray to the Goulburn systems. Annual Repor

20,000 Conditions in autumn remained dry, increasing demand for water in March and early April. The market peaked in 10,000

19,697 t 2005/06 mid-April, and then fell away towards the end of the irrigation season following 0 some much needed rain. 2002/03 2003/04 2004/05 2005/06

Social Sustainability

DEVELOPING OPEN AND Volume VIABLE WATER MARKETS - (ML) Watermove Temporary Trade Volumes WATERMOVE 120,000

Goulburn-Murray Water is committed to 100,000 98,283 developing an open and viable trading 89,926 89,125 market that ensures water can move to higher value uses. The Watermove 80,000 exchange, operated by Goulburn-Murray 63,541 Water, continues to set a benchmark for 60,000 the water market by publishing an informed water price, valuable trade 40,000 data and offering competitive and transparent fees. 20,000 27.2% 26.5% 29.1% 26.8% Market Share Market Share Market Share Market Share 0

2002/03 2003/04 2004/05 2005/06 Over the past year, Watermove has continued to operate in competitive water trading markets across Victoria and Volume southern NSW. (ML) Watermove Permanent Trade Volumes 1,200 FREE TRANSLATION 1,041 SERVICE 1,000 996

Goulburn-Murray Water provides a free translation service to cater for the 800 rich diversity of our customer base. 686 The service can provide translations in 600 over 100 languages and works via a

three-way phone conversation 400 between the customer, a translator and a Goulburn-Murray Water customer service representative. 200 0.6% 2.2% 2.1% 0 Market Share Market Share Market Share

TER 0 A 2002/03 2003/04 2004/05 2005/06 Y W GOULBURN-MURRA t 2005/06 Annual Repor

WORKING WITH OUR As part of their involvement in major HELPING CUSTOMERS WATER SERVICES business decisions, customer IN HARDSHIP COMMITTEES (WSCs) committees developed business plans In response to the very poor seasonal for each of their areas, influenced outlook for the Campaspe system, Goulburn-Murray Water continually Goulburn-Murray Water’s Water Plan Goulburn-Murray Water introduced a strives to lead the industry in before it was submitted to the financial assistance for Campaspe community consultation and Essential Services Commission for a customers. stakeholder engagement. Our Chief pricing determination, contributed to Executive attended many WSC the way in which we charge for water After consultation with the Rochester- meetings this year, which enabled the (tariff reform), and implemented key Campaspe Water Services Committee open communication and White Paper reforms. and following discussion with the understanding of the needs of the Minister for Water and the VFF, we community and the needs of the Goulburn-Murray Water greatly established the Campaspe Rebate Fund. business. appreciates the skill, scrutiny and time This fund saw the interest-free period that Water Services Committee extended by 6.5 months to 30 June Also, as part of our commitment to members provide in giving advice from 2006 and included a rebate of $9.45 provide opportunities to share both a customer and community per megalitre of water entitlement. The knowledge and experience between perspective. rebate resulted in some $200,000 customer committees, Directors and returned to customers. senior management, our annual workshop was held at Bendigo in June We also returned the components of 2006. Themed Future Services, Water the tariff to 2004/05 prices and Savings & Reconfiguration, 70 WSC reduced the interest rate on overdue members attended to discuss issues amounts from 12.25% to 9% per including pricing and water reform. annum. Guest speakers included the Minister for Water, John Thwaites, and Goulburn-Murray Water has a hardship representatives from the Essential policy, which includes alternative Services Commission, National Water payment arrangements for customers Commission, Murray-Darling Basin experiencing difficulty in making Commission and the Department of payments. Sustainability and Environment. Speakers gave their perspectives on water reform direction and priorities Water Services Commitee Chairmen with for northern Victoria. Don Cummins at the Water Services Committee workshop GOULBURN-MURRA Customer communication is a key part of our business and we recognise that Water Services No. of Meetings Average customer participation in business Committee Members Held Attendance planning and decision-making is essential if we are to meet the Shepparton 8 9 88%

changing needs of rural and regional Central Goulburn 9 11 74% Y W communities. Rochester-Campaspe 10 13 87% A

Pyramid-Boort 9 11 84% TER Goulburn-Murray Water has 12 WSCs Murray Valley 8 12 90% and 10 Catchment Committees, which Torrumbarry 9 12 60% represent customers in irrigation areas, Loddon Waterworks 8 2 81% Annual Repor surface and groundwater diversions, Tungamah 7 8 87% flood protection and water districts. In Loch Garry 5 1 60% all, over 100 WSC members represent Regional Groundwater 14 6 49% customers on these committees - Murray System (Diversions) 12 6 67% t 2005/06 approximately one WSC representative Goulburn System (Diversions) 8 6 96% for every 250 customers. TOTAL 107 97 77%

Social Sustainability

WATER STORAGES: SUPPLY, RECREATION, TOURISM AND ECONOMIC DEVELOPMENT

Goulburn-Murray Water balances its Our commitment to key water storage • identifying new houseboat important water storage and delivery amenity included: opportunities; roles with tourism and economic development. In August 2005 we • developing an appropriate • developing Expression of Interest appointed a Manager of Water insurance policy for 'Events on process for a potential tourism Storage Amenity to bring increased Storages'; opportunity at Lake Eildon; and focus to water storage recreation use • facilitating two large developments • working on an environmental risk and to develop plans that deliver at Nagambie: Jayco's management plan for recreational recreation services that meet redevelopment of the Chinaman’s and commercial use of each community needs over time. Bridge Caravan Park, and a new Goulburn-Murray Water storage. development adjoining This year, much work has been done the lake and township; to develop a deeper awareness of recreation needs at storages, and • identifying potential meetings with many stakeholders have tourism-related been held to further our development sites at understanding of opportunities and various storages; challenges. This information is important for the development of plans for sustainable management of water storages.

From left: Shire of Strathbogie Chief Executive Kevin Hannagan, Jayco Leisure Parks Pty Ltd Director Gerard Ryan and G-MW Chief Executive Russell Cooper signing Heads of Agreements for redevelopment of Chinaman’s Bridge Caravan Park.

WORKING WITH BULK WATER AND RECREATION CUSTOMERS TER A and representatives from communities discuss with stakeholders progress on Y W Stakeholder forums are a key aspect of the relationship Goulburn-Murray around our storages. a number of initiatives, including the Water shares with its customers and Water Storage Amenity business, communities. The forums provide This year, we regularly convened and water quality risk reduction plans, valuable opportunities to share ideas participated in stakeholder and Eildon Alliance dam improvement and listen to community issues, community reference groups, works, and work on club leases. concerns and expectations that inform including community-based panels at GOULBURN-MURRA the way we act and manage in our Mansfield, Murrindindi Shire, Lake The Eildon Alliance's consultative broader water storage role. Eildon, Lake Nagambie, Lake Eppalock, approach to their work also set a very Lake Mulwala and Lake Hume. high standard for community Goulburn-Murray Water works closely engagement and has provided

t 2005/06 with other water authorities, In addition, Goulburn-Murray Water Goulburn-Murray Water with a great hydroelectric power companies, held two sets of public meetings at opportunity to continue this recreational and tourism customers Goughs Bay and Eildon to inform and relationship with the communities around Lake Eildon. Annual Repor

CAIRN CURRAN MANAGING COMMUNITY AND ENVIRONMENTAL 50TH ANNIVERSARY – INTERESTS AT OUR LAKES ON THE MURRAY COMMUNITY CELEBRATION This year saw the Lake Mulwala Land and On-Water Management Since it was officially opened in April Plan, the reference point for managing activities on and around the 1956, Cairn Curran Reservoir has been an lake, further implemented. important water storage for the people of north central Victoria. Goulburn-Murray Water manages water supply, environmental, recreational and tourism needs at Lake Mulwala on behalf of the On 28 May 2006, Goulburn-Murray Murray-Darling Basin Commission. Water and the Baringhup community celebrated the achievements of the many The plan seeks to maximise benefits for community, visitors and the workers who constructed the dam and natural environment. It sets a strong foundation for future those who helped make it an such an management at Lake Mulwala and enjoys strong community support. important community resource and focus over the last 50 years. A similar plan is being developed for Lake Hume; several important studies have been undertaken, including a cultural heritage Engineers, construction workers and their assessment, water quality data review, socio-economic study and families were invited to return to grazing impact assessment. These studies form the basis of the Baringhup to join in the celebration and Hume plan. view the display of memorabilia depicting the construction process and life on the Importantly, this year we worked closely with Aboriginal Affairs job. As part of the official celebration, a Victoria, Bangerang Cultural Centre Co-operative, Mungabareena plaque was unveiled at the dam site Aboriginal Corporation and the Dhudhuroa Traditional Owners Group before the public was invited to the in managing the cultural heritage of Bethanga Bay. Baringhup Hall, where displays and presentations were made over afternoon tea.

Community members also had the opportunity to inspect the dam and learn about its construction and its method of operation today.

The celebration was a great opportunity for Goulburn-Murray Water staff and the GOULBURN-MURRA wider community to meet those who worked on the dam and exchange views and information. A large crowd attended the celebration, including the reservoir’s many sporting and leisure users and

water supply customers. Y W A TER Annual Repor t 2005/06

50th Anniversary Cairn Curran Celebration

Social Sustainability

CREATING PROVIDING We will provide a A BETTER TRAINING FOR WORKPLACE OUR WORKFORCE

safe, healthy and At 30 June 2006 we had We maintained our status as a 614.6 full-time equivalent Registered Training satisfying place for employees*, compared to 604 Organisation, meeting all at the same time last year. The responsibilities and audit our people to work, actual number of employees requirements of the Office of was 632 compared to 624 last Training and Further Education. year. Our numbers increased as Extensive vocational training because it is through we undertook more work with was provided to ensure our our own staff, rather than employees meet national a competent, contractors, to fulfil the competency standards and can requirements of various meet the needs and committed and government-funded projects. expectations of our customers and communities. We also play During the year we conducted a major role in training advisory adaptable workforce a staff survey, which showed bodies, nationally through the that 79% of employees were Water Industry Education and that our long term satisfied with their employment Training Association of conditions at Goulburn-Murray Australia, and the review of security and success is Water. The survey indicated National Water Industry that employees were most Training Package and in positive about the application Victoria through the Victorian assured in a rapidly of safe work procedures, Water Enterprise Training cooperation and water Advisory Board. changing world. management. A total of 2,065 individual days' training were conducted at our Training Centre during Total Employees % Men % Women the year, compared with 2,177 in the previous year. A further 2005/06 632 84 16 754 training days were 2004/05 624 84.3 15.7 delivered at client venues. In 2003/04 601 86 14 addition, Training Services 2002/03 603 87 13

TER Unit staff assessed 127

A 2001/02 610 88 12 Goulburn-Murray Water and 2000/01 598 90 10 Y W 114 other staff as part of water industry operational *Full-time equivalent number accounts for part-time employees as a fraction of employees undertaking on-the- full-time hours workable. For example, two people each working 2.5 days per job training units. In week would equal one full-time equivalent employee. association with the University of Ballarat, our Training

GOULBURN-MURRA Services Unit completed the largest water industry training program in Australia by providing training and assessment for the combined t 2005/06 water authorities of Gippsland. This involved 170 operational staff. Annual Repor

GRADUATE DEVELOPMENT PROGRAM

In addition to the days of training we provided, we established a graduate development program as part of our commitment to making Goulburn-Murray Water an employer of choice. The program was launched at an informal gathering of Goulburn-Murray Water graduates and other stakeholders at Tatura on 9 June 2006.

A broad framework for the program has been put together and details of how it will work in providing the right balance of technical development and broader learning are currently being developed.

MAKING OUR WORKPLACE SAFER Lost Time Injury Average Lost Goulburn-Murray Water reaffirmed its Frequency Rate Time Rate (lost time injuries per (average number of days commitment to workplace safety with a review of million hours worked) lost per lost time injury) our Occupational Health and Safety Policy and associated procedures. Our work ensured we 2005/06 7.8 30.2 maintained our SafetyMAP accreditation following 2004/05 17.4 10.8 a rigorous surveillance audit. SafetyMAP is a 2003/04 14.5 10.1 recognised occupational health and safety audit 2002/03 19.3 15.9 tool provided by the Victorian Work Cover 2001/02 18.1 20.2 Authority to measure an organisation's health and 2000/01 26.9 10.3 safety performance. The Board continued to support safety initiatives and maintained a Safety and Environment Committee. MAJOR OCCUPATIONAL HEALTH We were very pleased to reduce our number of AND SAFETY ACHIEVEMENTS lost time injuries, which emphasises the trend to The year was highlighted by two major initiatives: a corporate health improved safety. However, the average lost time program and the development of an electronic communication for each injury increased significantly as a result of system for OHS material and procedures. three major injuries and as a result of time taken to obtain medical attention in small rural The Corporate Health Program involved 342 employees undertaking communities. a series of health tests, such as blood pressure and height-to-weight

ratio, which gave all a better understanding of their individual GOULBURN-MURRA In the coming year our attention will focus on condition and needs. It even prompted several employees to seek consolidating procedures and ensuring a medical attention, which may have averted more serious problems. consistent application of procedures across the Further, 380 employees participated in skin cancer screening tests. organisation's geographical spread. The OHS Communication Project OHS key indicators 2005/06 2004/05 is an electronic solution that enables us to maintain up-to-date Y W Number2005/06 of health and safety employee

material, risk assessments and A representative2004/05 committees 14 14 TER procedures in all locations, Number2003/04 of meetings of Occupational Health especially those remote from our and Safety2002/03 Committees held during the year 112 147

Tatura office. Annual Repor Number2001/02 of lost time injuries for the year 8 17 Number2000/01 of days lost to injuries incurred during the year 242 182 Lost Time Injury Frequency Rate

(lost time injuries per million hours worked) 7.8 17.4 t 2005/06 Average Lost Time Rate (average number of days lost per lost time injury) 30.2 10.8

Social Sustainability

NEW SAFETY RECORD FOR ASSETS AND TECHNICAL SERVICES

This year, our Assets and Technical Services Group celebrated a significant milestone after achieving an unblemished safety record for the entire year. The group, comprising 180 people plus contractors across 17 work sites, recorded 575,000 working hours without a Lost Time Injury.

PROMOTING THE ROLE USING TECHNOLOGY • further improved the customer care OF WOMEN IN OUR TO IMPROVE THE WAY and billing system to allow for ORGANISATION WE WORK increased functionality and ability to meet customer need The Women's Professional Goulburn-Murray Water undertook a Development Network, established in number of information technology • implemented a financial reporting 2003 to improve the role and value of projects this year. Our projects were system to improve the consistency, females at Goulburn-Murray Water, delivered according to the Information frequency and timeliness of internal continued to promote the experiences Technology Strategic Plan and in expenditure reporting and achievements of our female response to changed internal • introduced a credit card cost employees. management requirements and tracking and reporting system to external demands. improve accountability and to Forums held by a variety of external streamline business processes presenters during the year focused on The projects aim to improve work/life balance, women's health productivity and customer service, • introduced a corporate-wide OHS issues, and time, stress and change seek to improve OHS and information system management. The forums continued environmental management results to draw great numbers, with an and improve access to a wide range of • commenced work on several key average attendance rate of 75% of information resources. This year we projects: Financial Management women. Feedback indicates that the undertook the following: System review, Asset Maintenance events have been of great interest and System integration with Asset benefit to those who attended. Management System, Geographic • improved data communications Information Systems, Irrigation A new organising committee has been facilities for offices remote from Planning, Customer Care and

TER Tatura Billing, Environmental Management

A established to help more women to develop professionally and personally Information System, and Business

Y W • introduced latest version of the and give new scope to upcoming Management System/Intranet. Asset Management System forums. (AssetLife) on a high availability database system, resulting in significantly improved performance

• further developed business GOULBURN-MURRA continuity facilities to improve our capability to operate in the event of a range of disasters

• installed new information t 2005/06 technology infrastructure at several offices to improve reliability and general performance across all locations Annual Repor

We will develop This year, Goulburn-Murray Water and Water industry organisations the North Central and Goulburn Broken productive, CMAs developed a joint bid for Goulburn-Murray Water is an active National Water Initiative funding to member of a number of industry empathetic support improved water management organisations to whom we offer our on farms in our region. knowledge and expertise and from and enduring whom we learn. These organisations Department of Sustainability and include the Australian National relationships with Environment (DSE) Committee on Irrigation and Drainage all interested parties (ANCID), the Australian National Goulburn-Murray Water employees Committee on Large Dams (ANCOLD) to achieve the best have been involved extensively in and the peak body for Victorian water developing and implementing major authorities, the Victorian Water Industry balance of economic, reforms flowing from the Association (VicWater). Government's white paper Our Water, environmental and Our Future. This required a strong In addition, we have worked extensively partnership with DSE Water Sector with local government, irrigation social outcomes. Groups covering irrigation entitlement industry groups, recreational groups, reforms and water savings projects. We other rural and regional water have also worked closely with regional BUILDING COOPERATIVE authorities and various government units, particularly in relation to the agencies. RELATIONSHIPS Mokoan Return to Wetlands project.

In order to deliver our services and Department of Primary Industries meet the needs of our customers and local communities across our operating (DPI) area, it is essential that we work in partnership with a large number of DPI and Goulburn-Murray Water different organisations. employees this year pooled their expertise in a range of areas, including Some of the key organisations with delivery of CMA programs and which we have worked to develop communicating tariff changes to cooperative partnerships over the past support Our Water, Our Future reforms. year include: Murray-Darling Basin Commission (MDBC) Catchment Management GOULBURN-MURRA Authorities (CMAs) We have a strong relationship with the Goulburn-Murray Water works closely MDBC, both in our role as the Victorian with the North East, Goulburn-Broken, Constructing Authority for the North Central and Mallee CMAs to Commission and in contributing a align our water management activities Victorian view to a number of MDBC Y W with their respective Regional coordination and planning forums. This

includes the River Murray Water A Catchment Management Strategies. In TER addition, we deliver a number of Committee, the Commission’s Water programs on behalf of CMAs relating Liaison Committee and the Water Audit to water quality, salinity management Working Group. Annual Repor and drainage in the Goulburn-Broken and North Central areas. t 2005/06

Social Sustainability

WORKING WITH OUR PROVIDING WATER MURRAY VALLEY CATCHMENT PARTNERS TO EDUCATION THROUGH TRAIL SPONSORSHIP CONTROL ARROWHEAD NATIONAL WATER WEEK This year, Goulburn-Murray Water was Arrowhead is a noxious aquatic weed Goulburn-Murray Water was proud to pleased to provide sponsorship for the spreading through the irrigation sponsor National Water Week in the Tocumwal-Echuca section of the system and posing an environmental Goulburn Broken catchment again this Murray Valley Trail. The Tocumwal- threat to natural waterways. To raise year. Coordinated with our catchment Echuca section is part of a larger trail the profile of the Arrowhead problem partner organisations, the week-long that will eventually connect and across the Murray-Darling Basin, we series of events educated and raised stretch along the entire river. The trail developed the Arrowhead Strategic community awareness of the value of is an initiative of the Murray Darling Plan for implementation by key our water resources. In 2005/06, the Association that links and promotes a stakeholders along the River Murray. events involved more than 2,000 series of tracks, trails and roads along participants. the New South Wales and Victorian PROVIDING TECHNICAL sides of the River Murray. When LEADERSHIP IN The Water Week Awards Night, held completed, the Murray Valley Trail will MANAGING DAMS for the first time this year, was become a tourist attraction that designed to celebrate innovative and enables community education about efficient water use and environmental environmental and water Goulburn-Murray Water continued to initiatives in our community. management issues. support and provide leadership in Goulburn-Murray Water's Best Practice technical aspects of dams Irrigation Management on Farm management through our involvement Award winner was Ray Sellwood. His with ANCOLD and the International permanent sub-surface drip irrigation Commission on Large Dams (ICOLD). system can save 50-80% of water We also participated in the VicWater used on crops. Ross Nicoll was runner- Working Group, the Institution of up for his fully automated irrigation Engineers Australia and the Victorian system. State Critical Infrastructure Review Committee. Other National Water Week events included guided river and wetland Our involvement in these and other walks, boat cruises, school pantomime technical and professional performances, film nights, art organisations brings about competitions, photography and short opportunities to exchange knowledge story competitions and a canoe tour of and experience with other dam Lake Nagambie. owners through technical papers,

TER conference presentations and the A development of national and Y W international guidelines and standards in dam engineering. GOULBURN-MURRA t 2005/06 Annual Repor

PLAYING A ROLE IN INTERNATIONAL DAIRY WEEK

Australia's world-famous dairy expo, International Dairy Week, was held in Tatura in January. Goulburn-Murray Water and its water exchange, Watermove, supported this significant event.

Given the recent drought and government water reforms, the rural water industry in Victoria is enduring a period of significant adjustment. International Dairy Week provided an important means of communicating new developments to water users.

A raft of Goulburn-Murray Water specialists attended the expo with important information on rural water matters, including unbundling of water entitlements, tariff reform, channel automation technology, water trading opportunities and online trading.

PROVIDING SUPPORT FOR WaterAid's programs are community Charity Golf and Bowls Day LOCAL AND OVERSEAS based and provide the means for COMMUNITIES developing safe water supplies. They Goulburn-Murray Water employees also teach communities the skills again contributed a considerable Helping overseas communities needed to ensure future supplies, amount of time and effort to through WaterAid encouraging groups to take ownership organising our annual golf and bowls of and responsibility for the pumps day to raise money for various As Australia's largest rural water and wells, which contributes to charities. The highly successful event, authority, Goulburn-Murray Water sustained benefits for the community held at Hill Top Golf and Country Club understands the essential need for as a whole. at Tatura, raised over $12,000. water in all communities and all lives. This takes the total funds raised by This year we became a member of Goulburn-Murray Water to more than leading water charity WaterAid to help $250,000. The funds were distributed establish and maintain safe water to 10 charities and community groups supplies for remote overseas which in turn support disadvantaged communities. children, kindergarten projects, Supporting safety messages for Australia Day projects in

A Goulburn-Murray Water fundraising young people in our region Goulburn-Murray Water's region, GOULBURN-MURRA committee has now been established and larger projects of the Reach to organise activities to help WaterAid Goulburn-Murray Water sponsored the Foundation and WaterAid Australia. fund sustainable water projects such Victoria Police Blue Light Kidsmart as providing toilets in schools in Handbook, which is delivered to remote communities in Papua New thousands of grade 6 students across northern Victoria. The handbook

Guinea, Timor-Leste, Nepal and India. Y W promotes various Blue Light activities A

By 2015 WaterAid aims to reduce by across the region and, importantly, is a TER half the number of people in the reference for information on issues world without access to safe water. such as drugs, alcohol, sex, bullying Currently, one in five people around and family relationships. Annual Repor the world lack basic sanitation and 1.1 billion people do not have access to safe drinking water. t 2005/06

Goulburn-Murray Water’s David Roberts presents some of the proceeds of the Charity Golf and Bowls Day to Tatura Children’s Centre

Social Sustainability

PLANNING FOR A SUSTAINABLE FUTURE THROUGH RESEARCH AND DEVELOPMENT

This year Goulburn-Murray Water allocated $909,000 to programs that focus on research and development in the irrigation sector. This included $250,000 to the Cooperative Research Centre for Irrigation Futures and $260,000 to the eWater Cooperative Research Centre. Our membership of these national programs means we benefit from projects addressing policy, planning, sustainability, technology and practice across the irrigation industry. One eWater product with direct application for use by Goulburn-Murray Water is the decision support tool for river operations. Locally, we continue to investigate water supply sustainability issues, including:

• minimising chemical use in controlling the aquatic weed Arrowhead

• improved methods for monitoring pesticide residue in channels

• flow metering devices with enhanced performance or cost advantages, and

• improved water quality management practices for storages.

Complementing Goulburn-Murray Water's own supply studies, we participated in a Melbourne University project to develop systems that capture and process field data, information that enables cost-effective improvements in on-farm irrigation. The Regional Economic Benefits from Smarter Irrigation project collects data from border-check irrigated pasture sites and micro-irrigated perennial horticulture sites spread TER

A from Corop to Dookie. Y W We also work together with government departments to ensure the continued success of the Irrigation Futures of the Goulburn Broken Catchment project. The project's objective is to produce the vision for the future of irrigation in our region and has presented catchment scenarios that will be linked into the GOULBURN-MURRA developing area infrastructure plans prepared by Goulburn-Murray Water. t 2005/06 Annual Repor

Environmental Sustainability

We will be conscious that what we do has a significant and lasting effect on the environment and seek to reduce this impact, GOULBURN-MURRA contributing to Y W A

enhanced TER

environmental Annual Repor outcomes. t 2005/06

Environmental Sustainability

DELIVERING WATER TO WHERE IT’S NEEDED IN OUR REGION

Goulburn-Murray Water works to ensure water is delivered The normal start to the 2004/05 irrigation season was when and where it is needed. deferred because of suitably wet conditions and as a strategy to minimise distribution losses. This year, the irrigation season began with varied water levels in our storages. By mid-August 2005, storage levels A volume of water was held in reserve at Lake Eppalock at on the Murray, Broken and Bullarook Creek systems had the end of the 2005/06 season to ensure enough water is recovered sufficiently from drought lows to enable an available to meet essential needs in 2006/07 should allocation of 100% or more. At the same time, allocations drought conditions continue. for the Goulburn, Loddon and Campaspe systems were 21%, 9% and 0% respectively. The carryover volumes in all storages at the end of the season, with the exception of Dartmouth and Waranga The first allocation for the Campaspe system was 2%, Basin, were less than at the same time in 2005. announced on 15 September. Before this date the Minister for Water had made limited supplies available in accordance The graph below shows water deliveries in 2005/06 with the qualification of rights declaration. compared to the highest and lowest on record, and the 10-year rolling average from 1996/97. Further details are The Loddon and Campaspe systems storage situation provided in Appendix B. showed little improvement until the spring, which was modest. As Campaspe water resources improved over time, Supplies were rationed for extended periods in autumn in the allocation increased accordingly, and by 1 December the Pyramid-Boort Irrigation Area, west of the Loddon River. 2005 it had reached 31%. No further increases were made Rationing was necessary because no supplement was after this date. available from the Loddon system.

Nillahcootie on the Broken system and Buffalo and William In accordance with the provisions of the Goulburn Bulk Hovell on the Ovens system were the only storages to fill to Entitlement, Goulburn-Murray Water supplied only a capacity. Waranga Basin filled to 96.3% of capacity in relatively small volume of water to Grampians mid-November 2005. Wimmera-Mallee Water during the year.

3000

1994/95 Highest on Record

2500 TER A 2000 Y W 10 Year Rolling Average 1996/97 -2005/06 2005/06 Deliveries

2005/06 Water Right 1500

2002/03 Lowest on Record

GOULBURN-MURRA 1000

500 t 2005/06

5-July 4-Aug 3-Sept 3-Oct 2-Nov 2-Dec 1-Jan 31-Jan 2-Mar 1-Apr 1-May 31-May Annual Repor

RESPONSIBLE Conditions on the Broken River and The Campaspe system again proved a MANAGEMENT IN A Bullarook Creek systems allowed us to major challenge, with a severely PROLONGED DROUGHT announce maximum allocations of limited volume of water in Lake 170% and 190% respectively. Eppalock. Campaspe Weir was The severe drought on the Goulburn operated again below full capacity, and Loddon systems continued into its The final allocation for the Murray with restricted diversion on the lower eighth consecutive year without any system was 144% of Water Right, the Campaspe River, reduced channel 'sales' water being allocated. highest since 2001/02 when 100% outfalls and reduced Goulburn water Goulburn-Murray Water would only sales was available. used to supply flow downstream of make a sales allocation if Water Right the Campaspe Siphon. These was reasonably assured in the As in recent years, we continued to measures ensured we could provide following year. keep our customers and other the maximum allocation possible to stakeholders informed of steps being our customers. In 2005/06, Goulburn-Murray Water taken to maximise water availability announced a final Goulburn system and minimise losses, and to provide We reserved a small volume of water allocation of 100% of Water Right, as regular updates on seasonal in Lake Eppalock as a contingency it has for every year since 1997/98, allocations. Throughout the season we measure to provide at least a limited with the exception of 2002/03 when continued our practice of distributing supply to meet essential needs should the allocation reached only 57%. regular newsletters and outlook charts dry conditions continue into 2006/07. to provide important information. While the Loddon system eventually Goulburn-Murray Water continues to reached 100% of Licensed Volume, engage government agencies and the maximum allocation for the other stakeholders to explore better Campaspe system was only 31% of means of managing systems with low Water Right and followed a year when water availability. the maximum allocation was 39%. There has been no sales allocation on the Campaspe system since 2001/02.

CLARIFYING AND SPECIFYING WATER ENTITLEMENTS

In order to share water resources fairly, the Minister for Water issued Goulburn-Murray Water's Bulk Entitlements for the Loddon GOULBURN-MURRA basins in November 2005.

Work on the Bullarook Creek Bulk Entitlement continued, with an environmental flow study and system modelling undertaken. The modelling is Y W now considered to adequately represent A system movements in the Bullarook Creek TER system. Claims for water for the environment, for Goulburn-Murray Water Annual Repor (on behalf of its customers) and for Central Highlands Water (on behalf of its customers) are likely to exceed the resources available and some future compromises will be necessary. t 2005/06

Environmental Sustainability

MANAGEMENT OF catchments across the state. We are In 2005/06 we made significant GROUNDWATER working to develop management tools progress in facilitating the RESOURCES AND that effectively manage groundwater development of a new Groundwater UNREGULATED STREAMS stream interaction in upper catchment Management Plan for the Katunga areas. We have also provided Water Supply Protection Area, which is Demands for water from aquifers and significant technical support to the likely to be put in place in 2006/07. unregulated catchments remain strong Catchment Management Authorities We also continued implementation of in northern Victoria. Our communities' in their investigations of environmental the existing Katunga, Campaspe Deep need for sustainable water resource water requirements for the King Parrot Lead and Spring Hill Groundwater management means we must carefully Creek, Seven Creeks and the Upper Management Plans. assess the available resource when Ovens River. making groundwater allocations, Technical data was compiled for other when assigning rosters to streams and Goulburn-Murray Water plans to aquifers, including the Mid-Goulburn, when assessing applications for new introduce groundwater trading rules Campaspe Plains north east of licences or applications for transfer. that provide groundwater users with Bendigo and parts of the Upper the same flexibility to manage access Loddon catchment. This work is the Goulburn-Murray water has worked to water on an annual basis as is foundation for developing future local with the State Government to available to surface water users. groundwater management rules for introduce a sustainable diversion limits We have implemented temporary these aquifers. process for managing applications for trading rules for groundwater in the new farm dams. Sustainable diversion Mid-Loddon area in consultation with limits have been set for most sub- its groundwater users.

MEETING THE CHALLENGE OF MANAGING While the higher flows in the Goulburn River were not STREAM FLOWS IN DROUGHT CONDITIONS viewed as environmentally beneficial at the time, recreational anglers did enjoy the best fishing conditions for many years. Many of the unregulated streams in the Goulburn-Murray region experienced drought conditions this year, which Surplus water in the Ovens storages was used to supplement stimulated the introduction of rostering, restrictions and bans the River Murray resulting in a credit in Lake Hume. Apart while flows continued to recede. These actions were from providing higher in-stream flows in the latter part of the necessary and ensured equity for water users and the year, the extra water helped reduce bank-slumping in Hume environment. Dam to the Yarrawonga reach of the Murray in May 2006.

The catchments of the Campaspe, Coliban and Loddon Rivers Tullaroop, Hepburns and Mokoan storages experienced high were very dry with little or no natural flow for much of the to very high concentrations of blue-green algae over the TER

A year. Streams in the north east of the state fared much better. course of the year. Black water was also reported on the Broken Creek and Loddon River, downstream of Loddon Weir. Y W River Murray Water exercised its right to transfer water from Lake Eildon to the River Murray from the Goulburn Inter The black water episode on the Loddon River in February Valley Trade Account. This resulted in high, sustained flows in 2006 followed a freshening flow initiated by the North the Goulburn River during the summer and autumn. Some of Central Catchment Management Authority under the this water was also used for a small environmental flow for provisions on the Loddon Bulk Entitlement. the lower Campaspe River and for improved health of GOULBURN-MURRA Broken Creek. Goulburn-Murray Water holds a memorandum of understanding with the Department of Sustainability and The use of water from the Goulburn Inter Valley Trade Environment to develop the streamflow management plans Account was necessary to control the drawdown of Lake listed in the Our Water Our Future White Paper, 2004. The

t 2005/06 Victoria. This process helped to avoid higher releases from Yea River, King Parrot Creek, Upper Ovens River, Kiewa River Lake Hume, which would have caused unseasonal flooding of and Seven Creeks are all listed streams. the Barmah-Millewa Forest. Annual Repor

Saving Water Feature GOULBURN-MURRA Y W A TER Annual Repor t 2005/2006

Saving Water

Goulburn-Murray Water’s role in the River Murray by 2012. In the As part of a ‘sales package’, the water savings Living Murray Initiative, 500 gigalitres Government has committed to will be returned to the river by 2009. converting 80% of water previously Drought conditions in northern In order to meet these commitments used by Goulburn-Murray Water Victoria for most of the last decade to the Murray and Snowy Rivers, customers as 'sales' to a lower have highlighted the critical need for Victoria is required to make water reliability entitlement. This will see efficient water systems. Victorian Bulk savings of about 320 gigalitres water savings of 120 gigalitres made Water Entitlements ensure a balance by 2009. available for environmental use. A between water for environmental further 25 gigalitres will be saved needs and for productive use. Under The Victorian Government's through $56 million of investments in these agreements, Goulburn-Murray Our Water, Our Future reforms set reconfiguring irrigation systems over Water has made a concerted effort to out how these water saving targets three years. In addition, the reduce water system losses and will be met, including investment in Government has allocated funds for a maximise the amount of water water system improvements. As suite of water savings initiatives to available for irrigation and other Goulburn-Murray Water manages improve the water efficiency of water purposes. about 70% of Victoria's total water systems and increase water volumes use, it is likely that most of the allocated to the environment. Recent years have seen intensified investment will occur in our water focus by State and Federal systems. This provides a unique In 2005/06 Goulburn-Murray Water Governments on increased water opportunity for Goulburn-Murray implemented a number of projects to volume for environmental flow in the Water and its customers to develop improve system efficiency and water Snowy and River Murray systems. effective and efficient irrigation savings. These projects included Through the Snowy Initiative, the systems for the future of our northern reviews and close management of our Governments of NSW and Victoria Victorian communities. water delivery systems and have agreed to return 212 gigalitres to construction schemes, several of which the Snowy River and 70 gigalitres to are detailed following. TER A Y W GOULBURN-MURRA t 2005/06 Annual Repor Saving Water 44 GOULBURN-MURRAY WATER Annual Report 2005/06 45 ds and equired under legislative changes under equired Compliance management sequence has The extended drought our focus on us to increase required compliance management to maintain water use within entitlement and to the available water is shared ensure including water for the equitably, staff increased We environment. to monitor in the catchments resources to and aquifers in an effort streams long-term sustainable use from ensure Metering programs the water sources. accounting now in place to improve are for water use, and the further and implementation of stream plans will outline future groundwater sharing arrangements. surveillance requirements to protect surveillance requirements Goulburn-Murray Water public safety. will now focus its attention on ensuring that all farm dams used for irrigation or licensed. purposes are commercial This year, we also completed site visits to This year, over 7,000 farm dams and issued farm licences on 3,300 dam registration was process The registration properties. r in 2002. A small percentage introduced operating licences of large dams required that set out higher safety standar

ove measurement Our Water, Our Future Our Water, ovement factor for 2005/06 in the reforms, we are implementing a program implementing we are reforms, and unregulated to meter groundwater surface water diversion. Also, in an effort when labour costs incurred to reduce meters mid-season, Goulburn-reading undertaken a trial has Murray Water in the Kiewa River allowing program customers to lodge their own meter of this trial are The results readings. the expected to be complete before 2006/07 season. Accounting for water use metering and through farm dam registrations continues to Goulburn-Murray Water compliance management improve equitable access that ensure procedures to water for all users. As part of the accuracy, development of real-time accuracy, for strategic programs measurement points into, within and out measurement and field operator and of irrigation areas; programs. customer awareness In 2005/06, our loss management water loss initiatives included: breaking targets down into a fixed and variable component, and including a 6% impr to check variable component; a program meter outlet clearances and operating conditions to impr Saving Water om the distribution systems. In that A wide range of initiatives have been water losses. implemented to reduce loss targets have been developed Water and for each of our six irrigation areas, to better understand loss new projects the volumes lost behaviour and reduce now in place. Water the system are from down and monitored broken losses are at component levels: outfalls, leakage, seepage, evaporation, system fill, theft, domestic and stock, meter unmetered inaccuracy and unallocated losses. Due to the complexities of the irrigation network, variability of seasonal conditions and the tolerances in the system (both through measurements in water and onto the farm), trends and to compare difficult losses are understand. The Distribution System Loss begun in 2002/03, Management project, understanding of is leading to increased to system water losses and improvements team is overseeing A project efficiency. the work and a loss management forum is undertaking the operational tasks, with against weekly targets. losses monitored same year, a total of 1,762 gigalitres was a total of 1,762 gigalitres same year, giving an overall distribution delivered, of 72.7%. system efficiency Loss management In the 2005/06 irrigation season a total 'lost' of water were of 662.8 gigalitres fr EFFICIENT OPERATIONS

PLANNING FOR Pyramid-Boort Future The future of the Pyramid-Boort THE FUTURE Management Strategy Irrigation Area depends on an irrigation system that is affordable for Mokoan - Return to Wetland The second stage of Goulburn-Murray users, offers a range of services, Water's Pyramid-Boort Future attracts new investment and allows for A key component of Management Strategy (FMS) is changing demand. A key part of the Goulburn-Murray Water’s commitment underway following the successful strategy is to modernise the core assets to the Government’s Our Water, Our completion of Stage 1 in 2005. in the system to provide a reliable Future reforms is returning Lake service for irrigation farmers now and Mokoan to wetland. Water savings The strategy was initiated because of into the future. Automation of the from the project totalling 44,000 changing on-farm circumstances channel system is a key component of megalitres per year will lead to occurring in the Pyramid-Boort the strategy. improvements in the health of the Irrigation Area in northern Victoria. Broken, Goulburn, Murray and Customer numbers in Pyramid-Boort In changing times, these positive Snowy Rivers. have reduced by 150, or 18%, in the activities will ultimately benefit our last 10 years, and more than 28% of customers and create new The State Government has promised water originally tied to land and opportunities in the Pyramid-Boort that reliability of supply to Broken related supply infrastructure is now area. system water users will be maintained used on other properties. throughout this process. This will mean significant reconfiguration of the Since April 2005 Goulburn-Murray Broken system and will present Water, with support from the State opportunities for major water Government, has been developing a efficiency improvements. detailed blueprint for a viable irrigation industry in the area. A package of The mid-Murray storage system, initiatives is now being fine-tuned. including Lakes Boga, Charm and Kangaroo, means up to 19,000 of the Many parts of the irrigation system are 44,000 megalitres of Mokoan savings approaching the end of their useful can be substituted as environmental life. Old and inefficient parts of the flows for the Snowy River. It will also system are balanced by a declining result in more effective delivery of number of customers who rely on peak irrigation demand to the those systems. In Stage 2 of the Sunraysia region. strategy we are developing plans that will deliver the same amount of water Goulburn-Murray Water is responsible to customers using up to 25% fewer

TER for investigating projects to implement assets than the existing system. The A supply reliability measures, and for savings to be made from this exercise

Y W decommissioning redundant assets at is in the order of $50 million. Mokoan. We also play a key role in developing the future land use strategy Importantly, the reconfiguration can for the Mokoan site. save up to 3,500 megalitres of water through reductions in seepage and evaporation. GOULBURN-MURRA t 2005/06 Annual Repor Saving Water

46 GOULBURN-MURRAY WATER Annual Report 2005/06 47 Water's $20.4 million pipeline project $20.4 million Water's commenced in officially at Tungamah February 2006. the A new pipeline will replace district's Tungamah 65,000-hectare open inefficient existing outdated and stock system, channel domestic and once a year. which fills on-farm dams pipeline will The new pressurised water year-round an efficient, provide supply service to 450 customers, convenience, security more providing and certainty for the future. Upon completion, the pipeline will 4,800 megalitres save an impressive Saving Water Saving For customers, the technology has For customers, the technology more several benefits: it provides levels, consistent water delivery shorter notice when ordering requires consistent a more water and provides across supply of water and efficient us to identify the system. It also allows might be which sections of channels can focus meaning we 'losing' water, the losses our maintenance to reduce extra water savings. and provide After several years of planning, construction of Goulburn-Murray Water savings from the savings from Water Pipeline Project Tungamah Installing channel automation technology in the Central Goulburn area rigation om mid- egulating . When water fected olled and gy mance fr for mines how it is to be emote contr ed and sends messages to the ed by solar ener esponse times af connected channel r uctures respond automatically, respond uctures performance, and higher than delivery expected demand affected times. Good per This year the performance of the system was tested; initial problems with r is required at a certain location, the is required computer deter deliver The structures. channel regulating str opening and closing to deliver the right amount of water at the right time. operational improved January greatly and Goulburn-Murrayefficiency Water will continue to fine tune the system consistency. future to ensure The technology involves a series of inter Over $18 million of works were undertaken between May and August 2005, including installation of 454 gates from new channel regulating set We to Mooroopna. Murchison ourselves the challenge of completing the works while channel water levels down for winter. drawn were operated via a that are structures central computer to deliver ir The whole efficiently. water more system is r power Exciting new ways of managing water Exciting new ways of identifying delivery systems and potential water savings come with of technology that automates control irrigation channels. Goulburn-Murray of using this is at the forefront Water completed technology and recently the latest stage of a channel in the Central automation program Goulburn area. Using channel automation and service technology to improve potential identify water saving MODERNISING OUR MODERNISING STRUCTURES

each year, which will help the The project involves: Government's commitment to environmental flows in the Murray • identifying strategic off-take and and Snowy Rivers. Other outfall structures where environmental benefits include the measurement is required; demolition of obstructive weirs on • determining the type of natural waterways, improving the measurement devices to be habitat for native fish. installed;

The project will include 360 kilometres • installing new/upgraded metering of pipelines, a pumping station and a and control structures; and 140-megalitre earthen storage basin. The water will be drawn from the East • developing plans to minimise losses Goulburn Main Channel. and improve system management.

Mitchell Australasia, which successfully The project’s objectives are to: completed similar projects for • establish accurate measurement Goulburn-Murray Water at that will bring confidence and Normanville and Woorinen, will rigour to decisions to invest in construct the project. Work on the channel automation and other Tungamah Pipeline is scheduled to be system improvements; completed by November 2006, with operation to be phased in over the • provide accurate channel flow 2006/07 summer. measurement at key locations in the delivery system and improve The existing channel system will be service delivery and system decommissioned when the pipeline is operational efficiency; complete, meaning not only significant improvements in water retention, but • enable us to identify potential increased land availability and water savings and enable the improved farm access. measurement of savings to ensure real and sustainable benefits; and

Strategic measurement - • reduce channel outfalls. Goulburn system The Victorian Water Trust and Water Aimed at metering and automating for Rivers are funding the project, as it TER A important structures in our Goulburn will improve water use efficiency and form a sound foundation to reduce Y W system irrigation areas, this project will enable us to better understand channel outfalls, improve customer irrigation distribution system service and increase the operational behaviour, to improve management of efficiency of the channel distribution the system and to plan for future system. water recovery programs. As a result of this project, GOULBURN-MURRA Goulburn-Murray Water will be able to determine the water efficiency of sub-systems accurately and to identify the source and location of major

t 2005/06 system losses. Loss minimisation plans would then be developed to target future water savings in a structured and sustainable way. Annual Repor Saving Water

Environmental Sustainability

OUR WATER, OUR FUTURE The Victorian Government's Our Water, Our Future water reforms included a range of initiatives directly relevant to Goulburn-Murray Water. This year we undertook extensive work in partnership with the Department of Sustainability and Environment, the Department of Primary Industries and catchment management authorities aimed at delivering against these initiatives. The major areas of activity are summarised in the following table:

Our Water, Our Future Actions

Introduce Statewide Goulburn-Murray Water employee participation in the management rule development Management Rules for working group continued in 2005/06. Increased staff numbers enhanced focus on unregulated streams compliance and monitoring in unregulated systems, in line with the objectives of Phase 1 of the Statewide Management Rules. Further planned funding will enable Phase 2 development and implementation in 2006/07.

Regional Sustainable Goulburn-Murray Water supported planning for the development of the Northern Water Strategy Sustainable Water Strategy through membership of the Northern Water Forum and a working group comprising DSE/CMA/Authority employees. However, development of the detailed strategy was not commenced pending completion of the Central Region Sustainable Water Strategy.

Metering of all significant use Implementation of this three-year project began in 2005/06. The metering process is for stream and groundwater managed in two parts and makes licensees directly responsible for installing meters. diversions Agreement with customers was reached on the basis for cost-sharing for the program, which will result in much improved water accounting and ability to manage water in our catchment.

Sales Package During the year, we developed and negotiated a detailed Memorandum of Understanding with the Department of Sustainability and Environment regarding the agreed $86 million transition funding package and associated programs.

Reconfiguration of We provided leadership in developing proposals to enable reconfiguration of irrigation irrigation systems systems and consulted widely with our customers on these proposals. The Board endorsed a project framework to guide reconfiguration planning across the organisation. A future management strategy is underway in Pyramid-Boort. GOULBURN-MURRA

Recreation and water storages The new Water Storage Amenity business unit was established to bring increased focus to recreational use on and around water storages and to deliver sustainable recreation services that meet community needs. A detailed business plan was prepared, which sets directions for this business unit for the next five years. Several projects have been

undertaken, including completed agreements for redevelopment at Chinaman's Bridge Y W

Caravan Park. A TER

Total Channel Control Project This $18m government-funded project to automate a major channel system and make

(Water savings) substantial water savings was continued during the year. New automatic regulators Annual Repor were put into service leading into the 2005/06 irrigation season.

Establishment of statewide Goulburn-Murray Water provided significant input into the user specifications and the entitlement register detailed design of the new statewide entitlement register. We established a project team to develop processes and prepare data and systems for implementing new t 2005/06 registers.

Environmental Sustainability

Our Water, Our Future Actions

Decommission Lake Mokoan Mokoan - Return to Wetlands (Water savings) Conceptual designs were developed for a range of alternative supply options for existing Lake Mokoan diverters. Concepts and cost estimates were completed for investigating pipelines, flow control and monitoring systems, small on/off stream storages and other measures to protect the supply reliability of the Broken system.

Development of the future land use strategy, which incorporates a major wetland area, commenced with significant community consultation.

Development of a package to remove redundant storage assets is underway, and planning began for the operation of the storage before final drawdown.

Hydrology studies were undertaken to confirm the impact of decommissioning on future stream flows. Environmental assessments commenced in support of the EPBC submission for the project.

Mid-Murray Storage Project Investigations into providing a bulk water storage system, reintroducing Lake Boga as an active supply storage were completed. This system, in conjunction with the Mokoan - Return to Wetlands project, will contribute an annual return of 19,000 megalitres to the Snowy River.

Tungamah Pipeline Project Works on the Tungamah pipeline are scheduled for completion by November 2006, with operation of the new supply system to be phased in over the 2006/07 summer. Decommissioning of the channel system will occur after this time.

The Tungamah Pipeline Project will see domestic and stock water piped to around 450 individual landowners over the 65,000-hectare Tungamah Water District.

Unbundling of Delivery Shares water entitlements Goulburn-Murray Water leads development of proposals for implementing delivery shares. While the date for unbundling of water entitlements was amended to 1 July 2007, we have proceeded with introducing new tariffs based on interim delivery shares. These tariff arrangements will apply from 1 July 2006 and provide a basis for TER

A recovering the fixed cost of distribution infrastructure and managing future access to services separately from the amount of water entitlements held. Y W

Water Use Licences We have contributed extensively to the development of proposals for water use licences. Proposals for day-one conversion standards for gravity irrigation have been reviewed and tested for applicability and further data-gathering is being undertaken to support the conversion process. GOULBURN-MURRA t 2005/06 Annual Repor

ENVIRONMENTAL Attributes of the new system include: regular reporting and MANAGEMENT AND communications; and a dedicated PERFORMANCE • a clear framework for identifying EMS Unit to assist groups with and managing significant implementation and provide a Goulburn-Murray Water’s new environmental risks that human interface. ISO14001 Environmental Management complements existing programs. To System (EMS) was launched in May date, such programs have included In 2005/06, Goulburn-Murray Water 2006. This will meet our Statement of improved sewage management established 16 targets for improving Obligation when external certification facilities at Lakes Eildon and environmental performance. Twelve is completed in December 2006. Eppalock and a review of pesticide targets, mostly related to measuring and heavy metal residues in and managing environmental risks, The EMS includes the framework Goulburn-Murray Water channels were met. The other four were partially met, and relate to actions to and tools to be used by • environmental sustainability Goulburn-Murray Water employees identify and clarify government indicators that measure stakeholder expectations and to to manage environmental risks and Goulburn-Murray Water's obligations, integrating these into daily establish frameworks for effectively environmental improvement against measuring Goulburn-Murray Water's practice. The EMS also supports objectives and its operational Goulburn-Murray Water's Environment contribution to catchment characteristics with significant management. Progress has been Policy Statement, which sets our goals environmental impact for environmental improvement. made, but further work is required to gain agreement from all parties • several user-friendly features: involved. simplified documentation; an intranet site; a network of environmental representatives;

ENVIRONMENTAL RISK MANAGEMENT OVERVIEW

The new EMS has established a process for identifying and prioritising its environment risks. It asks the questions:

How does Goulburn-Murray Goulburn-Murray Water's environmental aspects and impacts have been identified and Water impact on the collated in a central risk register. Due to the nature of the business, which includes a large environment? network or open channels, drains and storages, the review took into account both activities undertaken by Goulburn-Murray Water and other parties for which it controls,

regulates or influences. Total aspects identified: 280 GOULBURN-MURRA

Which environmental impacts Criteria are set for significant environmental aspects, including all extreme and high risk are significant? scored aspects in the central register. Total significant aspects: 113 of 280 (based on inherent risk score)

Aspects relate to water quality and quantity, flora, fauna and cultural heritage and natural Y W resource management across a number of activities, including: A • Catchment activities (non-Goulburn-Murray Water) in close proximity to TER Goulburn-Murray Water assets • General Goulburn-Murray Water activities Annual Repor • Water storage, delivery and diversion • Drainage • Salt interception

How can Goulburn-Murray A process of managing the risks has been established, which includes identifying t 2005/06 Water improve its risk management options and implementing risk management plans where action environmental performance? is required.

Environmental Sustainability

MANAGING WORKING WITH Working with remote communities ENVIRONMENTAL STAKEHOLDERS TO INCIDENTS PROTECT WATER QUALITY Goulburn-Murray Water also provided significant input to several working Goulburn-Murray Water has an Regional Catchment groups established in some of the established process for responding to Management Strategies smaller remote communities to environmental incidents and address water quality issues. emergencies. It includes administration Goulburn-Murray Water assisted the of the Corporate Environmental North East, Goulburn Broken and Greenhouse gas Emergency Control Organisation, North Central Catchment an alternative management structure Management Authorities in reviewing Goulburn-Murray Water participated activated when an environmental and implementing regional catchment in the Victorian Water Industry emergency is declared. strategies. These programs aim to Working Group on Sustainable Energy Goulburn-Murray Water trains staff reduce the amount of salt and Use. The working group provides and maintains a membership that nutrients in water flowing into the leadership on greenhouse gas adequately represents our region. In River Murray and to improve our reduction efforts and works towards 2005/06 we trained members both in regional waterways. Together, we setting realistic greenhouse gas practical and desktop scenarios. worked on wetland management, reduction targets for a benchmarked environmental flows, sub-surface water industry. This year, 119 environmental drainage and surface drainage incidents were reported to management programs. Our current net CO2-equivalent Goulburn-Murray Water. These emissions are estimated to be 15,290 incidents included fish deaths, sewage Victorian River Health Strategy tonnes (based on Australian spills, dead stock in waterways and Greenhouse Office AGO Factors and road accidents where vehicles came to Goulburn-Murray Water supported the Workbook). rest in channels. Incidents were Victorian Water Quality Monitoring reported to Goulburn-Murray Water Network by participating in regional Safe drinking water risk either via internal employees or surface water monitoring partnerships management plans external parties. in the north east and north west of Victoria. Water quality monitoring Risk management plans for safe Of the 119 reported incidents, improved our understanding of our drinking water are required under the only 9 were attributable to waterways; we are now better able to Safe Drinking Water Act 2003. They Goulburn-Murray Water. protect river health in our region. identify and assess potential risks to The high number of incidents drinking water supplies and provide caused externally is explained by our We worked with Catchment measures to address them. All of our large network of open channels, Management Authorities to develop plans are now in place and are and implement river health strategies integrated with other regional

TER drains and storages and their A proximity to a range of land use and waterway management programs. management plans. This means a We implemented agreed flow regimes Y W activities. consistent and encompassing for the lower reaches of Broken Creek approach to protecting water quality All incidents reported are logged, and Campaspe River and undertook in our catchments. communicated to relevant authorities water quality monitoring to or external parties, monitored and demonstrate that the environmental Office water consumption reviewed, with corrective action taken values of the waterways were protected. Office water consumption at our main GOULBURN-MURRA where appropriate. offices for the year was 5,003 kilolitres, an average of 22.14 kilolitres per full-time equivalent employee. Consumption at other locations, workshops and depots is not included. t 2005/06 Annual Repor

IMPROVING OUR LAND USE PLANNING best management practices for UNDERSTANDING OF agricultural and industrial activities in STORAGE ACTIVITIES THAT Goulburn-Murray Water continued to the catchment of our storages. AFFECT WATER QUALITY work with local government to review and improve the strategic land use Goulburn-Murray Water also worked The Major Storages Water Quality planning framework. Collectively, we with Catchment Management Study project neared completion this applied current best management Authorities to identify fishway year. The project aimed to review risks practices to achieve consistent and locations and effective operating to water quality and develop a sustainable land use planning methods. We improved our framework for managing activities on outcomes in our region. understanding of the ecological and around water storages to control processes, including real-time water these risks in the future. Project Protecting catchment biodiversity quality and flow monitoring on the findings were presented and prepared lower Broken Creek. The information along with management Goulburn-Murray Water continued to gathered guides us in providing recommendations. work under the Biodiversity Strategy effective environmental passing flows. adopted in 2002, which aims to: Catchment models, based on a A drought response environmental • Value the breadth of services Cooperative Research Centre for management plan for the Campaspe provided by ecosystems managed Catchment Hydrology's model, are system was developed in conjunction by Goulburn-Murray Water being updated. Monitoring of the data with regional stakeholders. The plan captured at Lake Eildon and Tullaroop • Identify mechanisms for efficiently was designed to ensure that we Reservoir continues to inform our conserving key biodiversity assets protect aquatic values while meeting understanding of in-lake processes. on Goulburn-Murray Water- our obligation to supply water to our managed land by focusing on the customers. management of threats to biodiversity IMPROVING RECREATIONAL FACILITIES • Identify priorities for conservation AT LAKE EPPALOCK TO and restoration of biodiversity on PROTECT THE and in our assets ENVIRONMENT • Encourage, undertake and facilitate identified priority tasks to protect Goulburn-Murray Water manages a and enhance biodiversity within large network of sewerage and other Goulburn-Murray Water assets associated works around Lake Eppalock that supports the local The strategy includes actions to be recreation industry. This year we GOULBURN-MURRA implemented over time and provides continued to invest in bringing the a mechanism for implementing the assets, many of which date back to Victorian Biodiversity Strategy. the 1960s, up to industry best practice standards, improving service levels Goulburn-Murray Water worked with and protecting the environment. We

Catchment Management Authorities have now invested over $800,000 on Y W

and other stakeholders to prioritise this work. A risks and identify activities that will TER enhance biodiversity in and around our water storages. This year, our Annual Repor foreshore management programs included fencing and revegetation, pest plant and animal management and erosion control works. We worked to improve community awareness of t 2005/06

Environmental Sustainability

DELIVERING SALINITY Goulburn-Murray Water Chairperson continuing improvement was BENEFITS FOR Don Cummins and MDBC Chief underpinned by diverting CATCHMENTS Executive Dr Wendy Craik opened the approximately 98% of the flow and scheme in April 2006, heralding a salt load required under current Pyramid Creek Salt significant milestone in the MDBC's operating rules. Interception Scheme Basin Salinity Management Strategy. Sunraysia Salt In 2005/06, Goulburn-Murray Water On 1 June 2006 the scheme was Interception Program completed and commissioned Stage 2 awarded the prestigious Engineers' of the $13 million Murray-Darling Basin Australia National Salinity Prize for new Investigations are well underway for Commission (MDBC) salt interception technology and other practical the redesign and refurbishment of the scheme along Pyramid Creek near outcomes tackling salinity. ageing and under-performing Mildura- Kerang. The prize was presented by the Merbein Interception scheme. We are Governor-General, Major General also investigating high salinity zones The Pyramid Creek Salt Interception Michael Jeffery, at a ceremony at adjacent to the Red Cliffs reach of the Scheme, the first of its kind to Parliament House in Canberra. River Murray. The development of the incorporate commercial harvesting of Regional Disposal Strategy underpins salt from plastic-lined evaporation Barr Creek Salt likely future investment in salt ponds, will deliver significant benefits Interception Scheme interception in the region. to regional and broader River Murray The strategy development, water users. The scheme, involving up The Murray-Darling Basin undertaken collaboratively with the to 36,000 tonnes of salt harvested Commission's Barr Creek Drainage NSW Department of Natural Resources, from 250 hectares and diverting Diversion Scheme continued to deliver seeks to provide economically and 22,000 tonnes away from the river, significant benefits to River Murray environmentally sustainable options for has benefits assessed at more than water users by diverting saline drainage salt disposal well into the future. $1.4 million per annum. flows in Barr Creek to the Tutchewop Lakes disposal complex. The scheme's TER A Y W GOULBURN-MURRA t 2005/06

Annual Repor Gavin Privett, Pyramid Salt, with Peter Egglestone of Goulburn-Murray Water, inspecting the Pyramid Creek salt harvest.

SUPPORT TO CATCHMENT drainage water quality and LENDING A HAND ON MANAGEMENT management action in the North NATIONAL TREE DAY AUTHORITIES Central and Goulburn Broken CMA regions. Earlier this year, a team of Goulburn-Murray Water provides Goulburn-Murray Water employees planning and support services to The Benwell Primary Surface Water rolled up their sleeves to help with catchment management authorities to Management System in the North a tree-planting exercise at Lake develop Regional Catchment Central CMA region is the highest Nagambie - all in aid of National Tree Strategies. Support provided includes priority for on-ground drainage works. Day on 31 July 2005. A local the development of Land and Water We developed several cost-sharing landholder rounded up family and Management Plans, the investigation options that assisted the CMA with friends to plant trees and shrubs in an and construction of public and private community consultation to gauge area adjacent to the property, which is groundwater pumps, drains and community interest prior to investing leased from Goulburn-Murray Water. wetland management investigations. in the drainage system. Goulburn-Murray Water also works Providing drainage with other landholders in the area to for sustainable irrigation establish similar plantings. The new plantings form part of a wider project The Surface Water Management to revegetate the land surrounding Program is progressing well. This year, Lake Nagambie in support of Goulburn-Murray Water completed improvements to water quality Muckatah Drain 3 and Stage 3 of the and biodiversity in and around the Muckatah Depression Drain. water storage.

Overall, we constructed 17 kilometres of drains that service over 7,900 hectares of land. Primary drainage systems completed by Goulburn-Murray Water now directly service 19,000 kilometres and indirectly service 74,000 hectares of the Shepparton irrigation region.

Goulburn-Murray Water also obtained planning approvals for Murray Valley

Drain 11 and Mosquito Drain. Works GOULBURN-MURRA on Mosquito Drain were completed in 2005/06 and works on the Murray Valley Drain 11 are expected to begin early in 2006/07.

This year, we began implementing the Y W Memorandum of Understanding for A

Irrigation Drainage and Water Quality TER signed last year, developing Goulburn-Murray Water employees lending a hand on National Tree Day. management plans for the Stanhope Depression Drain and a 'decision Annual Repor support system' trial at Broken Creek based upon ecological risk assessment principles. This system will be used in

2006/07 to set targets for irrigation t 2005/06

General Information

CONSULTANCIES MERIT, EQUITY INDUSTRIAL RELATIONS AND PRIVACY Consultants were engaged by The Central Consultative Committee, Goulburn-Murray Water during The State Government’s merit and comprising management and 2005/06 to assist with: equity principles provide the employee representatives, met five foundation for our recruitment times during the year to discuss • The provision of expert analysis and processes, position advertising and workplace/industrial issues. While two advice to facilitate decision making employee selection. During the year issues were resolved by conciliation 64 internal and 87 external applicants with the assistance of the Australian • Specific one-off tasks or set of tasks filled 151 positions in the organisation Industrial Relations Commission, there • The provision of skills not currently (of the total of 170 positions were no work bans or other similar available within the organisation advertised). In addition, action and no time was lost to Goulburn-Murray Water employed industrial action. Consultants engaged at a total five engineering and science vacation contract cost of $100,000 or more: students. AUDITORS

All employee grievances and Consultant: RMCG Internal: AFS complaints were handled internally. Project: Future management strategy External: Victorian Auditor-General to facilitate the restructure of irrigation in the Pyramid-Boort area Goulburn-Murray Water also provided Contract Total: $327,000 reported in employee training on the Information BUILDING ACT 2004/05 Privacy Act 2000. Additional steps Commitment paid 2005/06: were taken to improve procedures to Goulburn-Murray Water observes $236,000 ensure that all transactions and statutory requirements set down by Remaining Commitment: Nil record-keeping complies with the Act. the Building Act 1993 and the accompanying Building Regulations Consultant: MWH Australia 1994. Project: Review of Goulburn-Murray Water cost base Contract Total: $106,000 Remaining Commitment: Nil

Consultants engaged at a contract cost of less than $100,000 numbered three and were paid $92,250 in total. TER A Capital projects over $5 million - Treasury approval Y W ProjectProject DTF Project Progress at Cost Evaluation Approved 30 June 2006 Eildon dam safety upgrade $48m • • Completed

Total Channel Control (CG 1234) $23m • • Approximately GOULBURN-MURRA 90% complete Tungamah Pipeline $20m • • Approximately 60% complete Strategic Measurement Project -

t 2005/06 Goulburn system $16m • • Approximately 25% complete Annual Repor

General Information

FREEDOM OF NATIONAL COMPETITION WHISTLEBLOWERS INFORMATION POLICY PROTECTION ACT

Goulburn-Murray Water received five We comply with Victorian Government The Whistleblowers Protection Act applications under the Freedom of policies and timeframes for National 2001 came into effect on 1 January Information Act 1982. In each of the Competition Policy, including 2002. The Act is designed to protect five cases, some of the requested competitive neutrality, as requirements people disclosing information about documents contained information are developed. serious wrongdoing in the Victorian affecting personal privacy and access Public Sector and to provide a to these particular documents was INFORMATION AVAILABLE framework for the investigation of refused. these matters. The accountable officer will, on Applications for access to information The protected disclosure coordinator request, provide information listed under the Freedom of Information Act for the Department of Sustainability under FRD 22 Statement of Availability 1982 should be made in writing, and Environment (DSE) acts as an of Other Information in the Financial addressed to: agent for Goulburn-Murray Water to Management Act 1994. receive disclosures under the Act, and The Corporate Secretary applies DSE procedures in managing Goulburn-Murray Water VALUE OF COMMUNITY disclosures. 40 Casey Street SERVICE OBLIGATIONS Tatura Vic 3616 Disclosures of improper conduct by During 2005/06 we granted Goulburn-Murray Water or its Under section 17 of the Freedom of $69,156.15 in pensioner concessions. employees may be made to: Information Act 1982 a request for This compared to $52,720.95 in the access to information must be previous year. Deidre Egan accompanied by an application fee Protected Disclosure Coordinator (which may be waived or reduced if ENERGY & WATER Department of Sustainability payment of the fee would cause OMBUDSMAN (VICTORIA) and Environment hardship to the applicant). As of July LIMITED PO Box 500, East Melbourne Vic 3002 2006 the application fee is $21.50 Telephone: 03 9637 8575 We are a member of the Energy & Facsimile: 03 9637 8129 Water Ombudsman (Victoria) Limited Email: [email protected] scheme, which provides an independent third-party conciliation The Ombudsman Victoria for customers of electricity, gas and Level 3 (South Tower) water services in Victoria. 459 Collins St GOULBURN-MURRA Melbourne Vic 3000 In 2005/06 the Ombudsman referred Telephone: 03 9613 6222 33 matters to Goulburn-Murray Water. Toll free: 1800 806 314 Of these, 19 were enquiries, 13 were Level 1 complaints, and 1 was a Level

2 complaint. There were no Level 3 Y W

complaints attributed to A Goulburn-Murray Water. TER Annual Repor t 2005/06

Corporate Directory

40 Casey Street Tatura, Victoria 3616 DAMS OPERATIONS WATER DELIVERY OPERATIONS PO Box 165 Tatura Victoria 3616 DX: 32951 Goulburn Unit Shepparton Centre Telephone: (03) 5833 5500 Kevin O'Brien Manager - Phillip Hoare Facsimile: (03) 5833 5501 Manager Goulburn Dams 21 Wheeler Street, Shepparton 3630 Email: [email protected] Lake Eildon Website: www.g-mwater.com.au High Street, Eildon 3713 Central Goulburn Centre Manager - Graham Smith Murray Unit 33 Casey Street, Tatura 3616 Stuart Richardson Manager MDBC Operations Rochester-Campaspe Centre Hume Dam Manager - Jeff Parry Private Bag 2, Wodonga 3691 49 High Street, Rochester 3561

Loddon Unit Pyramid-Boort Centre Ivan Smith Manager - David Kent Manager Loddon Dams 4 Barber Street, Pyramid Hill 3575 Cairn Curran Reservoir Maldon 3463 Murray Valley Centre Manager - Kevin Preece Dillon Street, Cobram 3644

Torrumbarry Centre Manager - Lester Haw Koondrook Road, Kerang 3579

Newlyn Centre Midland Highway Newlyn North 3364

Wangaratta Centre ‘Tara Court’, Ford Street Wangaratta 3677 TER A Y W GOULBURN-MURRA t 2005/06 Annual Repor

GOULBURN-MURRAY WATER Financial Statements 2005/06 59 Financial Statements Financial

60 Financial Statements 2005/06 GOULBURN-MURRAY WATER OPERA TING STATEMENT FORTHEYEARENDED30JUNE2006 GOULBURN-MURRAY WATER Financial Statements 2005/06 61 T 30 JUNE 2006 T 30 BALANCE SHEET AS A AS SHEET BALANCE

62 Financial Statements 2005/06 GOULBURN-MURRAY WATER ST ATEMENT OFCHANGESINEQUITYFORTHEYEARENDED30JUNE2006 GOULBURN-MURRAY WATER Financial Statements 2005/06 63 ATEMENT OF CASH FLOWS THE YEAR ENDED 30 JUNE 2006 30 JUNE ENDED YEAR THE FLOWS OF CASH ATEMENT ST

64 Financial Statements 2005/06 GOULBURN-MURRAY WATER . Revenuerecognition 1.2 Basisof Accounting Significantaccountingpolicies 1.1 1. NOTES TOANDFORMINGPART OFTHEFINANCIALSTATEMENTS T these financialstatements. proceeds fromsalesandincluded asprofitorlossonsalenon-currentassets. In accountingforthesaleofnon-current assets,thewrittendownvalueofassetsdisposedismatched withthegross the natureofowners'contributions, areaccountedforasEquity-ContributedCapital. Parliament asadditionstonetassets orwheretheMinisterforFinanceandW grants andcontributionsreceivedfromtheV established, whicheveristhesooner, anddisclosedintheoperatingstatementasgovernmentcontributions. However, Government grantsandcontributionsarerecognisedasoperating revenueonreceiptorwhenanentitlementis All capitalcontributionsotherthanfromtheV Any feespaidbydevelopersorcontributionsforonfarmworksare recognisedasrevenuewhenreceivedorreceivable. them. The valueofgoodsandservicesprovidedfreechargeisrecognised asrevenuewhenthe Authority gainscontrolof meters havebeenread. charges forwaterdeliveredaremadeprogressivelythroughtheyear, withthefinalbillingscheduledinJuneafterall Revenue isbroughttoaccountwhenserviceshavebeenprovidedoraratelevieddetermined.Consumptive 1994. [refernote28] in accordancewiththerequirementsofMinisterialDirectionsunderSection51FinancialManagement Act retail waterdistributionbusiness(whichincludesallactivitieswhicharenotwithinwholesale). These statementsincludeseparatereportingoftheresultsandpositionG-MW Reporting onwholesaleandretailbusiness These financialstatementsarethefirsttobepreparedinaccordancewith note 34. to A-IFRSs ontheentity'sequityanditsnetincomearein descriptions oftheeffect oftransitionfromprevious AGAAP differs incertainrespectsfrom A-IFRS. Reconciliationsand Accepted Accounting Principles(AGAAP). AGAAP These financialstatements,until30June2005,hadbeenpreparedinaccordancewithprevious Authority's operationalcycle. the assetorliabilityisclassifiedascurrentifitexpectedtobeturnedoverwithinnexttwelvemonths,being theexceptionoflongserviceleaveliabilities[refernote22] each assetorliabilityisexpectedtoberealisedpaid.With In thedeterminationofwhetheranassetorliabilityiscurrentnon-current,considerationgiventotimewhen Classification betweencurrentandnon-current All amountsshowninthefinancialstatementsareexpressedtonearestthousanddollars. Rounding comparatives. comparative figureshavebeenamendedtoaccordwithcurrentpresentationanddisclosuremadeofmaterialchanges Unless otherwisestated,allaccountingpoliciesappliedareconsistentwiththoseoftheprioryear. Whereappropriate, Accounting Policies cost convention,exceptforcertainassetswhich,asnoted,havebeenperiodicallyrevalued. This financialreporthasbeenpreparedonanaccrualandgoingconcernbasis,inaccordancewiththehistorical of theFinancialManagement Act 1994andapplicableMinisterialDirections. pronouncements ofthe report complieswith Australian equivalentstoInternationalFinancialReportingStandards(A-IFRS),otherauthoritative Statement ofChangesinEquity, CashFlowStatementandnotesaccompanyingthesestatements. The generalpurpose The financialreportisageneralpurposethatconsistsofanOperatingStatement,BalanceSheet, ime Adoption of Australian EquivalentstoInternationalFinancialReportingStandards Australian Accounting StandardsBoard,UrgentIssueGroupInterpretationsandtherequirements ictorian StateGovernment,whichwereoriginallyappropriatedby the ictorian Governmentaretreatedasrevenuewhenreceived. ; awholesalebulkwaterbusinessand has beenappliedinpreparing ater haveindicatedarein This methodofreportingis A-IFRSs. AASB1 Australian Generally First- GOULBURN-MURRAY WATER Financial Statements 2005/06 65 . [refer note 22] f. Superannuation 19 where G-MW does not expect to settle a component of the current liability within AASB 1 the liability within 12 months, as it will not have the unconditional right to defer settlement of the entitlement should the liability within 12 months, as it will not have the unconditional right to defer settlement an employee take leave within 12 months; measured at: fall due within 12 months where a component of this current liability is expected to AASB 119 nominal value under after the end of the period; and present value under 12 months. months. contributions are made to the plans based on the relevant rules of each plan. G-MW has no unfunded superannuation contributions are made to the plans based on the relevant rules of each plan. G-MW has liabilities. [refer note 23] Employee Benefit On-Costs benefit liabilities and costs Employee benefit on-costs, including payroll tax, are recognised and included in employee when the employee benefits to which they relate are recognised as liabilities. Superannuation the contributions made by the The amount charged to the operating statement in respect of superannuation represents Authority to the superannuation plan in respect to the current services of current entity staf Provision is made for benefits accruing to employees in respect of wages and salaries, annual leave and long service Provision is made for benefits accruing to employees measured reliably leave when it is probable that settlement will be required and they are capable of being service is: Annual leave and unconditional vested long service leave representing 10 or more years (a)AASB 101, as a current liability even though G-MW does not expect to settle most of with disclosed in accordance (b) Long service leave representing less than 10 years service is: (a)(b)AASB 101 as a non-current liability; and with disclosed in accordance as G-MW does not expect to settle this non-current liability within 12 AASB 119 under measured at present value These amounts represent liabilities for goods and services provided to the Authority prior to the end of the financial year, Authority prior to the end of the financial year, and services provided to the These amounts represent liabilities for goods of recognition. [refer note 19, 33] The amounts are unsecured and are usually paid within 30 days which are unpaid. Revenue is measured at the fair value of the consideration received or receivable. Amounts disclosed as revenue are net consideration received or receivable. Revenue is measured at the fair value of the taxes paid. of returns, trade allowances and duties and on an ongoing basis. Debts which are known to be uncollectible are written Collectibility of trade receivables is reviewed A off. Authority may not be able to there is objective evidence that the provision for doubtful debts is established when The amount of the provision is recognised in the operating terms. collect all amounts due according to the original statement. must agree to a payment schedule which will clear the debt before If payments are not made by the due date, debtors [refer note There were no bad debts this financial year. if debtors default. the next irrigation season. Supply is withheld 16, 33] Inventories are valued at the lower of cost and net realisable value and consist of materials and supplies for asset and consist of materials and supplies for asset at the lower of cost and net realisable value Inventories are valued at balance are assigned to inventory quantities on hand operation and general maintenance. Costs construction, systems note 17] date on a weighted average cost basis. [refer Investments are brought to account at cost with interest revenue recognised in the operating statement when it is in the operating statement when to account at cost with interest revenue recognised Investments are brought assets and months of balance date are classified as current expected to be disposed of within 12 All investments earned. as non-current assets. [refer note 15, 33] all others are classified Borrowing costs are recognised as expenses in the period in which they are incurred. in which they are expenses in the period are recognised as Borrowing costs of discounts or borrowings, amortisation short and long term bank overdrafts and include interest on Borrowing costs arrangement of in connection with the costs incurred and amortisation of ancillary to borrowings premiums relating [refer note 20] borrowings. 1.8 Employee entitlements 1.7 Payables 1.6 Receivables 1.5 Inventories 1.4 Investments 1.3 Borrowing costs

66 Financial Statements 2005/06 GOULBURN-MURRAY WATER .0RecognitionandMeasurementof Assets 1.10 Leases 1.9 financialinstrumentassets; • • Assets areassessedannuallyforindicatorsofimpairment,except for Impairment of Assets the carryingamountsexceedtheirrecoverableamounts. All non-currentassetsmustbetestedforimpairmentonanannual basis.Suchassetsaretestedtoascertainwhether reserves inrespectofthoseassetstoaccumulatedfunds. operating statement.Whenrevaluedassetsaresold,itisthe Authority's policytotransfertheamountsincludedinother Gains andlossesondisposalsaredeterminedbycomparingproceeds withcarryingamount. include infrastructureassetsthatunderliedrainagesystems. underlying systemsheldtofacilitatetheharvesting,storageandtransfer ofwatertomeetcustomerneeds. any accumulateddepreciationandimpairmentlosses.Suchassetsmaycomprisesubstructuresor In accordancewithFRD103Non-CurrentPhysical Assets, waterinfrastructureassetsaretobemeasuredatcostless parties, inanarm'slengthtransaction.Plant,equipmentandvehiclesaremeasuredatcost. Land andbuildingsaremeasuredattheamountsforwhichassetscouldbeexchangedbetweenknowledgeable,willing Non-Current Physical Casey Street Tatura office buildingareamortisedovertheremaininglease period. estimated usefullifeoftheimprovement,whicheverisshorter. At balancedate,leaseholdimprovementswithinthe40 Leasehold improvementsarerecognisedatcostandamortisedovertheunexpiredperiodofleaseor Leasehold improvements depreciated. replacement ofacomponentanassetandthecostexceedscapitalisationthreshold,iscapitalised Routine maintenance,repaircostsandminorrenewalareexpensedasincurred.Wheretherelatesto Repairs andmaintenance expensed. [refernote17] excess of$2,000andausefullifemorethanoneyeararerecognisedasanasset. infrastructure, plant,equipmentandmotorvehicles,usedbythe Authority initsoperations.Itemswithacostorvalue Property, plantandequipmentrepresentnon-currentassets comprising land,buildings,wateranddrainage acquisition. Assets acquiredatnocostorfornominalconsiderationbythe Authority arerecognisedatfairvaluethedateof fixed andvariableoverheads. Where assetsareconstructedbythe date ofexchangepluscostsdirectlyattributabletotheacquisition. other assetsareacquired.Costismeasuredasthefairvalueofgivenorliabilitiesincurredassumedat The purchasemethodofaccountingisusedforallacquisitionsassetsregardlesswhetherequityinstrumentsor Acquisition G-MW hasnofinanceleases. pattern ofbenefitsderivedbythe Authority. [refernote26] Operating leasepaymentsarerecognisedasanexpenseintheyearwhichtheyincurredthisreflects lessor effectively retainssubstantiallyallsuchrisksandbenefits. risks andbenefitsassociatedwiththeownershipofleasednon-currentassets,operatingleasesunderwhich distinctionismadebetweenfinanceleaseswhicheffectively transferfromthelessortolesseesubstantiallyall A amounts accruedunderthetermofcontractstobalancedate. liabilityisrecognisedandmeasuredastheaggregateof provided undertheircontract(s)ofemployment. A Performance paymentsforthe Authority's ExecutiveOfficers arebasedonapercentageoftheannualsalarypackage Performance payments inventories; Assets Authority, thecostatwhichtheyarerecordedincludesanappropriateshareof All otherassetsacquiredare These areincludedinthe They also GOULBURN-MURRAY WATER Financial Statements 2005/06 67 Tax Equivalence Regime (NTER). The Equivalence Regime (NTER). Tax 2 to 10 Estimated Life (years) Assets Authority has been subject to the National The assets residual values and useful lives are reviewed, and adjusted if appropriate, at each The assets residual values and useful lives Amortisation of Non-current , to the extent that an impairment loss on the same class of asset was previously recognised in profit or loss, a , to the extent that an impairment loss on the Assets axation From the 2002/03 financial year the Cash at bank and on hand includes petty cash on hand, G-MW's bank balance and deposits at immediate or 24 hour call Cash at bank and on hand includes petty cash on hand, G-MW's bank balance and deposits on the balance sheet. [refer with financial institutions. Bank overdraft would be shown within interest bearing liabilities notes15, 24, 33] with short periods to For the purposes of the statement of cash flows, cash also includes highly liquid investments of changes in value, and bank maturity that are readily convertible to cash on hand and are subject to insignificant risk overdrafts. balance sheet date. stated: unless otherwise and are consistent with the prior year, Major depreciation periods used are listed below Class of BuildingsPlant, equipment, furniture and fittings Infrastructure - channels and structuresInfrastructure - drains and dams 40 to 120 Up to 200 40 Office. Taxation Australian NTER is administered by the taxable income based on The income tax expense or revenue for the period is the tax payable on the current period's and liabilities attributable to the national income tax rate for each jurisdiction adjusted by changes in deferred tax assets in the financial between the tax bases of assets and liabilities and their carrying amounts temporary differences statements, and to unused tax losses. Land is not depreciated. Depreciation on other assets is calculated using the straight line method to allocate their cost or Land is not depreciated. Depreciation on other over their estimated useful lives, commencing from the time the asset is revalued amounts, net of their residual values, held ready for use. Depreciation and Revaluations amount the carrying ensure that regularity to with sufficient revalued at cost are are carried those that other than Assets every three to four normally occurs This revaluation process its fair value. materially from does not differ of each asset between an asset's differences decrements arise from increments or and buildings. Revaluation years for land and fair value. cost or deemed cost depreciated to the extent that reserve, except that, in the revaluation directly to equity increments are credited Revaluation as expense in previously recognised of that class of asset decrement in respect reverses a revaluation an increment in determining the net result. the increment is recognised as revenue determining the net result, that a credit in the net result, except that, to the extent are recognised immediately as expenses Revaluation decrements of assets, they are debited to the revaluation reserve in respect of the same class balance exists in the revaluation reserve. plant and equipment within a class of property, and decreases relating to individual assets Revaluation increases classes. respect of assets in different in within that class but are not offset against one another are offset derecognition of the relevant asset. are not transferred to accumulated funds on Revaluation reserves measured at the higher of depreciated replacement cost and fair value less The recoverable amount for most assets is held primarily to generate net cash inflows is measured at the higher of the costs to sell. Recoverable amount for assets to be obtained from the asset and fair value less costs to sell. It is deemed present value of future cash flows expected future economic benefits arising from the use of the asset will be replaced that, in the event of the loss of an asset, the been made. unless a specific decision to the contrary has directly against any revaluation reserve in respect of the same An impairment loss on a revalued asset is recognised loss does not exceed the amount in the revaluation reserve for that same class of asset to the extent that the impairment class of asset. A asset is credited directly to equity under the heading revaluation reserve. reversal of an impairment loss on a revalued However reversal of that impairment loss is also recognised in profit or loss. reversal of that impairment loss is also recognised Income tax T 1 Cash and cash equivalents 1.12 1.1 68 Financial Statements 2005/06 GOULBURN-MURRAY WATER Financialriskmanagement 2 Web SiteCosts 1.16 FairValue Estimation 1.15 Borrowings 1.14 FinancialInstruments 1.13 minimise thisriskwhereverpossible. adversely leadingtoahigherinterest rate.Futurecapitalprogramsandfundingrequirementswillbe structuredto will fundthembyborrowing,increase thisrisk. Liquidityrisk changetopricingpolicywherebythe Authority willnolongerincludearenewalannuitytofundfuture capitalworks,but A (b) will alsoapproximatefairvalue. term bankbillsandpromissorynoteswithfinancialinstitutions.Itisalsoassumedthatinboththesecasesnominalvalue their fairvalue.Borrowingsareatafixedinterestrateandintendedtobehelduntilmaturity, andinvestmentsareshort The nominalvaluelessestimatedcreditadjustmentsoftradereceivablesandpayablesareassumedtoapproximate for atleast12monthsafterthebalancesheetdate. Borrowings areclassifiedascurrentliabilitiesunlessG-MWhasanunconditionalrighttodefersettlementoftheliability disclosed innote20. They areunsecured,andG-MWintendstorepaythemoverthefull20yearterm. Borrowings arecarriedattheirprincipalamount,andanydif under theapplicablestandards. The Authority hasnoderivative financialinstruments. The Authority hasnohedginginstrumentsorfinancinginvestingwhichwouldrequireparticulardisclosures the taxationauthorityisclassifiedasoperatingcashflows. componentofcashflowsarisingfrominvestingandfinancingactivitieswhichisrecoverableorpayableto GST. The GST Cash flowsarisingfromoperatingactivitiesaredisclosedintheFlowStatementonagrossbasis-i.e.inclusiveof is includedasacurrentassetorliabilityintheBalanceSheet. recoverablefrom,orpayableto,the ATO Receivables andpayablesarestatedinclusiveofGST. The netamountofGST part ofthecostacquisitionassetorasanitemexpense. incurred isnotrecoverablefromthe isrecognisedas Australian Taxation Office (ATO). Inthesecircumstances,theGST Revenues, expensesandassetsarerecognisednetofgoodsservicestax(GST),exceptwheretheamountGST Goods andservicestax G-MW expectstobeinataxlosspositionandthereforenotpayincomefortheforseeablefuture.[refernote32] and losses. unused taxlossesonlyifitisprobablethatfuturetaxableamountswillbeavailabletoutilisethosetemporarydifferences accounting profitortaxableloss.Deferredtaxassetsarerecognisedfordeductibletemporarydifferences and they aroseinatransaction,otherthanbusinesscombination,thatatthetimeoftransactiondidnotaffect either deferred taxassetorliability. Nodeferredtaxassetorliabilityisrecognisedinrelationtothesetemporarydifferences if relevant taxratesareappliedtothecumulativeamountsofdeductibleandtaxabletemporarydifferences to measurethe assets arerecoveredorliabilitiessettled,basedonthosetaxrateswhichenactedsubstantiallyenacted. The Deferred taxassetsandliabilitiesarerecognisedfortemporarydifferences atthetaxratesexpectedtoapplywhen to reducethisriskbytarif Marketrisk There isariskofrevenueshortfallcausedbylowerconsumptive chargesduringprolongeddrought.G-MWhassought (a) The Authority's activitiesexposeittofinancialrisks,asfollows: from threetofiveyears. can bereliablymeasured,arecapitalisedasanassetandamortised overtheperiodofexpectedbenefits,whichvary enhancing awebsite,totheextentthattheyrepresentprobablefuture economicbenefitscontrolledbytheentitythat ongoing costsofmaintenanceduringtheoperatingphaseareconsideredtobeexpenses.Costsincurredinbuildingor period ofexpectedbenefits.Generally, costsinrelationtofeasibilitystudiesduringtheplanningphaseofawebsite,and incurred unlesstheyrelatetotheacquisitionofanasset,inwhichcasearecapitalisedandamortisedovertheir Costs inrelationtowebsitescontrolledbythe Authority arechargedasexpensesintheperiodwhichthey f changeswhichreducetherelianceonconsumptivecharges. As borrowingsincreasethereisa riskthatthecreditratingwillchange ference betweenthisamountandcalculatedfairvalueis GOULBURN-MURRAY WATER Financial Statements 2005/06 69 8,836 10,892 The bulk water charge is an internal charge levied on retail services by the wholesale business. [refer note The bulk water charge is an internal charge levied on retail services by the wholesale business. but is This charge is not included as an operating expense in the Statement of Financial Performance, 5] 28. included as an operating expense in reporting the Wholesale and Retail Operations at note The salinity program, the national landcare program, the water savings The salinity program, the national landcare under an agreement with program and some other works are performed Victorian Government. Costs reimbursed by the the Victorian yet completed, are Government, and amounts paid for works not Government service fees in the Operating included as Victorian in operating The cost of provision of this service is included Statement. expenses. 6 Government funding Revenue - Victorian 70 Financial Statements 2005/06 GOULBURN-MURRAY WATER GOULBURN-MURRAY WATER Financial Statements 2005/06 71 72 Financial Statements 2005/06 GOULBURN-MURRAY WATER GOULBURN-MURRAY WATER Financial Statements 2005/06 73 74 Financial Statements 2005/06 GOULBURN-MURRAY WATER GOULBURN-MURRAY WATER Financial Statements 2005/06 75 76 Financial Statements 2005/06 GOULBURN-MURRAY WATER GOULBURN-MURRAY WATER Financial Statements 2005/06 77 78 Financial Statements 2005/06 GOULBURN-MURRAY WATER not materiallyexposedtoanyindividualdebtor recover debt. The Act alsogivesG-MWfirstcallontheproceedsofasale. There arealargenumberofdebtors andG-MWis are notmade. The Water Act 1989fixesdebt asachargeonthepropertyandgivesG-MWabilitytosell are managedclosely, withinterestchargedatarateabovegeneraloverdraftratesandsupplywithheldifscheduledpayments G-MW's debtorsareconcentratedinthefarmingsector, predominantlydairy, grazing,croppingandhorticulture.Levelsofdebt Concentrations ofcreditrisk of thoseassetsasdisclosedinthestatementfinancialposition. G-MW’s maximumexposuretocreditriskatbalancedateforeachclassofrecognisedfinancialassetsisthecarryingamount Credit riskexposures . GOULBURN-MURRAY WATER Financial Statements 2005/06 79 80 Financial Statements 2005/06 GOULBURN-MURRAY WATER 23 August2006 Chairperson par At thedateofsigningfinancialstatementsweare notaware ofanycircumstances thatwouldrender any at 30June2006. RuralWaterduring thefinancialyear2005/06andpositionofGoulburn-Murray Authorityas flows andnotestoformingpartofthefinancialstatementspresent fairlythefinancialtransactions In ouropiniontheoperatingstatement,balancesheet,statementofchangesinequity, statementofcash other mandatoryprofessional requirements. in accordance withtheFinancialManagementAct1994,applicableAustralianAccountingStandards and We RuralWater certifythatthefinancialstatementsofGoulburn-Murray Authorityhavebeenprepared CER ticulars includedinthestatementstobemisleadingorinaccurate. TIFICATION he xctv ChiefFinancial Officer Chief Executive GOULBURN-MURRAY WATER Financial Statements 2005/06 81 AUDITOR-GENERAL’S REPORT AUDITOR-GENERAL’S 82 Financial Statements 2005/06 GOULBURN-MURRAY WATER AUDITOR-GENERAL’S REPORT

GOULBURN-MURRAY WATER Appendices 2005/06 83 Appendices

84 Appendices 2005/06 GOULBURN-MURRAY WATER PEDXF RUDAE XRCIN SA 0JN 06102 GROUNDWATER EXTRACTIONS ASAT 30 JUNE2006 APPENDIX F: PEDXD:WTROEPRAETTAERSLS20/6100 APPENDIX E: WATERMOVE PERMANENTTRADERESULTS 2005/06 APPENDIX D7: 98 ALLOCATION AND PRICEESTABLISHED POOL 97 APPENDIX D6: APPENDIX D5: APPENDIX D4: WATERMOVE TEMPORARY TRADERESULTS FORMURRAY (HUMETOBARMAH) APPENDIX D3: ALLOCATION AND PRICEESTABLISHED POOL APPENDIX D2: WATERMOVE TEMPORARY TRADERESULTS FORGREATER GOULBURN APPENDIX D1: TABLE 2TEMPORARY TRANSFERSOFWATER RIGHTSANDDIVERSIONLICENCES APPENDIX C5: APPENDIX C4: TABLE 1.2PERMANENTTRANSFERSOFWATER RIGHTSANDDIVERSIONLICENCES APPENDIX C3: PEDXB RIAINDLVRE O ESN20/692 91 TABLE 1.1PERMANENTTRANSFERSOFWATER RIGHTSANDDIVERSIONLICENCES APPENDIX C2: 90 TABLE 1PERMANENTTRANSFERSOFWATER RIGHTSANDDIVERSIONLICENCES IRRIGATION DELIVERIESFORSEASON2005/06 APPENDIX C1: 85 APPENDIX B: BULKENTITLEMENT(OVENSSYSTEM-GOULBURN-MURRAY WATER) REPORTING 87 APPENDIX A7: BULKENTITLEMENT(BROKENSYSTEM-GOULBURN-MURRAY WATER) REPORTING APPENDIX A6: BULKENTITLEMENT(CAMPASPE SYSTEM-GOULBURN-MURRAY WATER) REPORTING APPENDIX A5: APPENDIX A4: BULKENTITLEMENT(RIVERMURRAY -GOULBURN-MURRAY WATER) REPORTING APPENDIX A3: DIVERSIONS BULKENTITLEMENT(EILDON-GOULBURNWEIR)REPORTING APPENDIX A2: BULKENTITLEMENT(EILDON-GOULBURNWEIR)REPORTING APPENDIX A1: Index ofAppendices EPRR OE7-BRA ONA 99 98 PRIV ZONE7-BARMAHTONYAH TEMPORARY W ZONE6-HUMETOBARMAH TEMPORARY ALLOCATION AND PRICEESTABLISHED POOL 96 TEMPORAR PROCESSED BYTHEAUTHORITYDURINGYEARENDED30JUNE2006-SUMMARY T PROCESSED BYTHEAUTHORITYDURINGYEARENDED30JUNE2006 T T PROCESSED BYTHEAUTHORITYDURINGYEARENDED30JUNE2006 Goulbur T PROCESSED BYTHEAUTHORITYDURINGYEARENDED30JUNE2006 86 PROCESSED BYTHEAUTHORITYDURINGYEARENDED30JUNE2006-SUMMAR 88 DIVERSIONS BYOTHERAUTHORITIESWITHBULKENTITLEMENTS BULK ENTITLEMENT(CAMPASPE SYSTEM-GOULBURN-MURRAY WATER) REPORTING BY OTHERAUTHORITIESWITHBULKENTITLEMENTS ransfers toDistricts/Ar asesfo itit ra n aewy fohrwtratoiis94 ransfers from Districts/Areas andWaterways ofotherwaterauthorities ransfers fr ABLE 1.3PERMANENTTRANSFERSOFW A TERMOVE TEMPORAR A TE DIVERSIONSFROMW -uryWtrrrlatoiy94 n-Murray Water authority rural om andtoDistricts/Ar Y ZONE 1Aand1B- a n aewy fohrwtratoiis95 eas andWaterways ofotherwaterauthorities RD EUT O URY(AMHT YH 99 Y TRADERESULTS FORMURRAY (BARMAHTONYAH) A EWY SA 0JN 06101 TERWAYS ASAT 30JUNE2006 RAE OLUN97 GREATER GOULBURN eas andW A TER RIGHTSANDDIVERSIONLICENCES ater ways withinthe Y93 89 GOULBURN-MURRAY WATER Appendices 2005/06 85 APPENDIX A1: APPENDIX REPORTING WEIR) GOULBURN - (EILDON ENTITLEMENT BULK 86 Appendices 2005/06 GOULBURN-MURRAY WATER AUTHORITIES WITHBULKENTITLEMENTS BULK ENTITLEMENT(EILDON-GOULBURNWEIR)REPORTING DIVERSIONSBYOTHER APPENDIX A2: GOULBURN-MURRAY WATER Appendices 2005/06 87 APPENDIX A3: APPENDIX REPORTING WATER) - GOULBURN-MURRAY MURRAY (RIVER ENTITLEMENT BULK 88 Appendices 2005/06 GOULBURN-MURRAY WATER BULK ENTITLEMENT(CAMPASPE SYSTEM-GOULBURN-MURRAY WATER) REPORTING APPENDIX A4: GOULBURN-MURRAY WATER Appendices 2005/06 89 APPENDIX A5: APPENDIX REPORTING WATER) GOULBURN-MURRAY - SYSTEM (CAMPASPE ENTITLEMENT BULK ENTITLEMENTS WITH BULK AUTHORITIES BY OTHER DIVERSIONS 90 Appendices 2005/06 GOULBURN-MURRAY WATER BULK ENTITLEMENT(BROKENSYSTEM-GOULBURN-MURRAY WATER) REPORTING APPENDIX A6: GOULBURN-MURRAY WATER Appendices 2005/06 91 APPENDIX A7: APPENDIX REPORTING WATER) GOULBURN-MURRAY - SYSTEM (OVENS ENTITLEMENT BULK 92 Appendices 2005/06 GOULBURN-MURRAY WATER IRRIGATION DELIVERIESFORSEASON2005/06 APPENDIX B: GOULBURN-MURRAY WATER Appendices 2005/06 93 APPENDIX C1: APPENDIX LICENCES AND DIVERSION RIGHTS WATER OF TRANSFERS PERMANENT 1 TABLE 2006 - SUMMARY 30 JUNE YEAR ENDED DURING BY THE AUTHORITY PROCESSED

94 Appendices 2005/06 GOULBURN-MURRAY WATER No transfersfrom Districts/Areas andWaterways ofotherauthorities. TRANSFERS FROMDISTRICTS/AREASAND WATERWAYS OFOTHERWATER AUTHORITIES THE AUTHORITYDURINGYEARENDED30 JUNE2006 PERMANENT TRANSFERSOFWATER RIGHTSANDDIVERSIONLICENCESPROCESSED BY APPENDIX C3:TABLE 1.2 GOULBURN-MURRA TRANSFERS FROMANDTODISTRICTS/AREASWATERWAYS WITHINTHE PROCESSED BYTHEAUTHORITYDURINGYEARENDED30JUNE2006 PERMANENT TRANSFERSOFWATER RIGHTSAND DIVERSIONLICENCES APPENDIX C2:TABLE 1.1 Y WATER RURALAUTHORITY GOULBURN-MURRAY WATER Appendices 2005/06 95 APPENDIX C4: TABLE 1.3 C4: TABLE APPENDIX PROCESSED LICENCES DIVERSION AND RIGHTS OF WATER TRANSFERS PERMANENT 2006 ENDED 30 JUNE YEAR AUTHORITY DURING BY THE AUTHORITIES WATER OF OTHER AND WATERWAYS / AREAS TO DISTRICTS TRANSFERS 96 Appendices 2005/06 GOULBURN-MURRAY WATER BY THEAUTHORITYDURINGYEARENDED30JUNE2006-SUMMARY TEMPORARY TRANSFERS OFWATER RIGHTSANDDIVERSIONLICENCESPROCESSED APPENDIX C5:TABLE 2 GOULBURN-MURRAY WATER Appendices 2005/06 97 TION ABLISHED AND ALLOCA TEMPORARY ZONE 1A AND 1B - GREATER GOULBURN ZONE 1A AND 1B - GREATER TEMPORARY APPENDIX D2: WATERMOVE POOL PRICE EST APPENDIX D1: WATERMOVE APPENDIX TRADED ML AND ESTABLISHED PRICE POOL GOULBURN 1B - GREATER 1A AND ZONE TEMPORARY 98 Appendices 2005/06 GOULBURN-MURRAY WATER TEMPORARY ZONE6-HUMETOBARMAH POOL PRICEEST APPENDIX D4:WATERMOVE TEMPORARY ZONE6 -HUMETOBARMAH POOL PRICEESTABLISHED AND ML TRADED APPENDIX D3:WATERMOVE ABLISHED ANDALLOCA TION GOULBURN-MURRAY WATER Appendices 2005/06 99 TION ABLISHED AND ALLOCA TEMPORARY ZONE 7 - BARMAH TO NYAH ZONE 7 - BARMAH TO TEMPORARY APPENDIX D6: WATERMOVE POOL PRICE EST APPENDIX D5: WATERMOVE APPENDIX TRADED ML AND ESTABLISHED PRICE POOL TO NYAH 7 - BARMAH ZONE TEMPORARY 100 Appendices 2005/06 GOULBURN-MURRAY WATER PERMANENT TRADERESULTS 2005/06 APPENDIX D7:WATERMOVE GOULBURN-MURRAY WATER Appendices 2005/06 101 APPENDIX E: APPENDIX 2006 JUNE 30 AS AT WATERWAYS FROM DIVERSIONS PRIVATE 102 Appendices 2005/06 GOULBURN-MURRAY WATER GROUNDWATER EXTRACTIONSASAT 30JUNE2006 APPENDIX F: GOULBURN-MURRAY WATER Appendices 2005/06 103 104 Appendices 2005/06 GOULBURN-MURRAY WATER Disclosure Index 22A 10 22A 22A 22A 22A 22A 12A 22A 22A 22A 22A 22A 22A 22A 15A 22A 22A 22A 22A 22A 22A 22A FRD disclosure requirements. legislation.ThisindexhasbeenpreparedVictorian tofacilitateidentificationoftheAuthority'scompliancewithstatutory The 2005/06AnnualRepor Statement ofavailabilityother information Disclosure index Occupational HealthandSafety Statement onNCP Compliance withbuildingandmaintenancepr Application andoperationoftheWhistleblowersPr Application andoperationofFOIAct1982 Disclosure ofmajorcontracts Details ofconsultancies-totalNo.andcost<$100,000 Details ofconsultancies>$100,000 Subsequent eventswhichwillaf Major changesorfactorsaffecting performance Objectives andperformanceagainstobjectives Significant changesinfinancialpositionduringtheyear 5-year summaryofthefinancialresults Executive officer disclosures Merit andequity Statement ofworkfor Names ofboard members, majorcommittees-objectivesandachievements Organisational structure, namesandfunctionalareas ofresponsibility ofseniorofficers Nature andrangeofservicesprovided Objectives, functions,powersandduties Manner ofestablishmentandtherelevant Ministers DISCLOSURE t of the Goulburn-Murray RuralWatert oftheGoulburn-Murray Authorityisprepared inaccordance withallrelevant ce dataforcur fect operationsinfutur r ent andpr ovisions ofBuildingAct1993 evious financialyear otection Act2001 e years 2-3, 14 33-34 10-12 PAGE 104 4-5 6-7 6-7 57 57 56 57 57 56 56 56 14 15 76 56 32 Nil 8 6

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