DOCSLIB.ORG

What Works in Enterprise Business Intelligence Offers a Fresh, Topically Focused Collection of Customer Success Stories and Expert Perspectives

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
What Works in Enterprise Business Intelligence Offers a Fresh, Topically Focused Collection of Customer Success Stories and Expert Perspectives Volume 28 Best practices in Business intelligence and data warehousing from leading solution proViders and experts IN enterprise business intelligence POWERFUL CASE STUDIES AnD LESSOnS LEARnED FOCUSInG On: Dashboards, Scorecards, and Visualization Enterprise Business Intelligence Open Source Business Intelligence Software-as-a-Service FEATURES The End of Enterprise Software: Open Source Finds an Opening Wayne Eckerson, TDWI Research The “faster, better, cheaper” mantra in today’s economy has led to an explosion in open source BI tools. PAGE 2 BI or Bust Study Highlights Best Practices for a Tough Economy James E. Powell PAGE 4 Text Analytics to the Rescue Stephen Swoyer PAGE 5 TDWI RESEARCH Excerpt Analytical Tools for Business Analysts PAGE 25 TDWI best practices awards 2009 PAGE 29 VolumE 28 Letter from the Editorial Director IN enterprise business intelligence This new edition of What Works in Enterprise Business Intelligence offers a fresh, topically focused collection of customer success stories and expert perspectives. We’re proud to offer this resource to enhance your understanding of the tools, tech- nologies, and methods that are central to enterprise business intelligence today. We’ve arranged these case studies and lessons from the experts into specific categories to www.tdwi.org guide you through the articles: dashboards, scorecards, and visualization; enterprise president Rich Zbylut business intelligence; open source business intelligence; and software-as-a-service. director of research Wayne Eckerson Here’s what you will find inside: Director, online products & marketing Melissa Parrish managing editor Jennifer Agee editorial director Denelle Hanlon CASE STUDIES art director Deirdre Hoffman What Works case studies are meant to present snapshots of the most innovative BI and production editor Roxanne Cooke DW implementations in the industry today. The case studies included in this volume graphic designer Bill Grimmer demonstrate the power of enterprise business intelligence technologies and solutions for industries ranging from restaurants to the YMCA. LESSONS FROM THE EXPERTS President & chief executive officer Neal Vitale Included in this issue of What Works are articles from leading experts in the services, Senior Vice president & Richard Vitale software, and hardware vendor communities. These lessons provide perspectives chief financial officer about enterprise business intelligence best practices and trends. Executive Vice president Michael J. Valenti president, events Dick Blouin FEATURE ARTICLES Vice president, finance Christopher M. Coates In “The End of Enterprise Software: Open Source Finds an Opening,” Wayne Eckerson, & administration director of TDWI Research, details why interest in open source BI tools skyrocketed as Vice president, Erik A. Lindgren information technology the economy plummeted. Eckerson writes that there will be an inexorable rise in the & web operations adoption of open source technologies due to their significant cost savings over estab- Vice president, Carmel McDonagh lished BI vendors. attendee marketing This issue of What Works also features articles from TDWI’s bimonthly e-newsletter, Chairman of the Board Jeffrey S. Klein BI This Week. In “BI or Bust Study Highlights Best Practices for a Tough Economy,” James E. Powell details Aberdeen Group’s latest survey, and “Text Analytics to the Rescue” by Stephen Swoyer offers a rundown of the 2009 edition of “Text Analytics: REACHING THE STAFF User Perspectives on Solutions and Providers.” Staff may be reached via e-mail, telephone, fax, or mail. E-MAIL: To e-mail any member of the staff, please use the following form: [email protected] TDWI RESEARCH RENTON OFFICE (weekdays, 8:30 a.m.–5:00 p.m. PT) There’s more from TDWI Research. What Works includes an excerpt from TDWI’s Telephone 425.277.9126; Fax 425.687.2842 1201 Monster Road SW, Suite 250, Renton, WA 98057 recent Best Practices Report, Beyond Reporting: Delivering Insights with Next-Generation CORPORATE OFFICE (weekdays, 8:30 a.m.–5:30 p.m. PT) Analytics, by Wayne Eckerson. Telephone 818.814.5200; Fax 818.734.1528 9201 Oakdale Avenue, Suite 101, Chatsworth, CA 91311 BEST PRACTICES AWARDS 2009 SPONSORSHIP OPPORTUNITIES Scott Geissler, [email protected], 248.658.6365 This section features summaries of the winning solutions of TDWI’s annual contest, which recognizes organizations for developing and implementing world-class business REPRINTS: For single article reprints (in minimum quantities of 250–500), e-prints, plaques, and posters, contact PARS International. intelligence and data warehousing solutions. Phone 212.221.9595; E-mail [email protected]; Web www.magreprints.com/QuickQuote.asp We hope you enjoy this collection of case studies, best practices, and expert insight © 2009 by TDWI (The Data Warehousing InstituteTM), a division of 1105 focused on enterprise business intelligence. We look forward to your comments. If Media, Inc. All rights reserved. Reproductions in whole or in part are there is anything we can do to make this publication more valuable to you, please let prohibited except by written permission. Mail requests to “Permissions Editor,” c/o What Works in Enterprise Business Intelligence, 1201 us know. And please join me in thanking the companies that have shared their stories Monster Road SW, Ste. 250, Renton, WA 98057. The information in and successes, their technology insights, and the lessons they have learned. this magazine has not undergone any formal testing by 1105 Media, Inc., and is distributed without any warranty expressed or implied. Implementation or use of any information contained herein is the reader’s sole responsibility. While the information has been reviewed for accuracy, there is no guarantee that the same or similar results may be achieved in all environments. Technical inaccuracies may result from printing errors, new developments in the industry, and/or changes or enhancements to either hardware or software components. Printed in Denelle Hanlon the USA. Editorial Director, What Works in Enterprise Business Intelligence TDWI is a trademark of 1105 Media, Inc. Other product and company TDWI names mentioned herein may be trademarks and/or registered trade- marks of their respective companies. [email protected] Table of Contents Features 4 BI or Bust Study Highlights 2 The End of Enterprise Software: Best Practices for a Open Source Finds an Opening Tough Economy Wayne Eckerson, Director, TDWI Research James E. Powell The “faster, better, cheaper” mantra in today’s economy has led to an explosion 5 Text Analytics to the Rescue in open source BI tools. Stephen Swoyer Case Studies AnD LessonS from the Experts 21 The Swiss Colony Harnesses Web Data for BI 6 Enterprise Business Intelligence Defined 22 Streamlining Selection and Budgeting for BI Success D a s h b o a r D s , s c o r e c a r D s , a n D Visualization s oftware-as-a- s e r V i c e 7 BI on the Fly 2 3 Metro Atlanta YMCA Better Aligns Its Mission, Member Programs, and Marketing Activities with On-Demand 8 BI by Any Other Name Business Intelligence 24 Why On-Demand BI? e n t e r p r i s e b u s i n e s s i ntelligence 9 Enterprise BI Beyond the Enterprise: Customer-Facing TDWI Research: Best Practices Report Excerpt Business Intelligence 25 Analytical Tools for Business Analysts 11 Adopting an Enterprise BI Standard to Share Information on Students, Admissions, and Enrollment More Information 12 Fostering Departmental BI While Working Toward an Integrated Enterprise BI Environment 29 Best Practices Awards 13 Qualcomm Speeds Time to Business Answers 33 Solution Providers 14 Mobile BI Gets Interactive 38 About TDWI 15 Delivering Value of Half a Billion Dollars Annually 39 TDWI Partner Members 17 NetworkIP Dials Up Blazingly Fast Call Detail Analysis 18 Six Ways to Transform the Economics of Data Warehousing o p e n s o u r c e b usiness intelligence 19 Monolith Serves SaaS BI to the Quick-Serve Restaurant Industry 20 BI in the Cloud: Getting Started WHAT WORKS in enterprise business intelligence Volume 28 1 f e at u r e The End of Enterprise Software: Open Source Finds An Opening BY Wayne ECkerson Director, TDWI Research “The enterprise software market is breaking down,” proclaimed “Oracle recently reported it delivered 51 percent margins for the mark madsen at a recent meeting of TDWI’s Boston Chapter.1 quarter, yet I hear from countless senior executives that they can “And this opens the door for open source software.” no longer afford their current software maintenance contracts and are looking for options.” Gentile said these executives often Madsen said the business model for enterprise software vendors report that maintenance costs consume up to 80 percent of their has switched from selling licenses to selling maintenance and sup- IT budget. port. Maintenance fees now comprise 45 percent of revenues and a lion’s share of profitability. This is largely because the software As prices rise, IT executives are scrutinizing exactly what they are market has matured and consolidated, leaving customers hostage getting for their money. Many lament the “feature bloat” of enter- to a few big companies, Madsen said. prise software. “When I was a BI director,” said Madsen, “we used Eager to echo this theme, Brian Gentile, CEO of open source BI 1 Visit the TDWI Boston Chapter page and download slides from the event here: vendor Jaspersoft, said the software market is ripe for disruption: http://www.tdwi.org/education/Chapters/display.aspx?id=8304 2 WHAT WORKS in enterprise business intelligence Volume 28 f e at u r e Not all lookers are hooked, though. Open source isn’t for everyone. less than 40 percent of the features in our BI tools. And while open source product. “If Jaspersoft were to disappear tomorrow, our source products may not have all the bells and whistles, they pass code would live on for a very long time because there is a strong the ‘good enough’ test.” developer community that has contributed to the code and is invested in its future.” will interest translate into sales? Not surprisingly, interest in open source BI tools has skyrocketed leading adopters as the economy plummeted.
Load more

Recommended publications
  • Enterprise Resource Planning (ERP) System Implementation: Promise and Problems Mehmet C
    The Review of Business Information Systems Volume 7, Number 3 Enterprise Resource Planning (ERP) System Implementation: Promise and Problems Mehmet C. Kocakülâh, (E-mail: [email protected]), University of Southern Indiana Dana R. Willett, University of Southern Indiana Abstract The experiences of the two businesses presented here correlate well with the success factors iden- tified in the literature related to implementation of enterprise resource planning systems. The im- portance of successful ERP system planning and deployment becomes evident when consideration is given to the resources companies devote to these projects and the advantages promised and of- ten realized as a result of business process improvement through ERP. As enterprise resource planning continues to evolve, its importance seems likely to grow. This evolution will allow ERP to expand to serve smaller and smaller businesses and businesses with more specialized enterprise resource planning needs. To truly serve these institutions, ERP deployments must become more reliable through the further refinement of success factor analysis. 1.0 Introduction nterprise Resource Planning (ERP) systems change the way businesses do business. With promises of huge savings and competitive advantages, vendors sell at least $15 billion of ERP systems each year E with expected market growth to $50 billion in annual ERP sales in the next three years, (Bingi, 1999). More than 50% of the Fortune 500 corporations today have already implemented ERP systems, (Grove, 2000), and 70% of the Fortune 1000 firms already have or will soon have ERP systems installed, (Bingi, 1999). Further, newly developed ERP packages target small and medium-size business with assurances that these software systems will bring big-business efficiencies at reasonable rates, (SAP Solutions, 2001).
    [Show full text]
  • Understanding the Role of Reporting Software in Successful Enterprise Reporting
    Understanding the Role of Reporting Software in Successful Enterprise Reporting Excerpted from: A Commonsense Approach to Business Intelligence by Adam Smithline and Paul Felix www.leapfrogbi.com [email protected] 408-348-4955 Introduction For years companies have been buying reporting software, such as Cognos or Business Objects, hoping to solve their reporting challenges with a single purchase. Today, companies are buying newer tools like Power BI and Tableau with similar expectations. Despite the considerable power of these tools, there is no easy fix to the complex challenges of enterprise reporting, and companies expecting one are in for disappointment. Whether you're considering such a purchase, or have already made one, there are some important decisions you'll need to make that go along with it, and some core concepts you should understand. In the end, your level of business intelligence success or failure will largely be determined by factors other than your choice of reporting software. The Importance of Reporting Tools Let's start with the obvious question. Is it necessary to purchase Tableau, or a similar reporting tool, to enable high-performance reporting and fact-based decision-making in your company? The answer to this question is a resounding yes. Reporting applications are extremely powerful and have a very important role to play in any business intelligence solution. And while this has been true for decades, lately we've seen the ease-of-use and flexibility of reporting software improve dramatically while prices have remained flat, or even decreased. At a minimum, reporting software should be used to explore data and create visualizations that effectively communicate the story the data is telling and reveal important insights.
    [Show full text]
  • Mobile Middleware: the Next Frontier in Enterprise Application Integration
    Nettech White Paper: Mobile Middleware: The Next Frontier in Enterprise Application Integration By, Tamara Kanoc, Director of Marketing, Nettech Systems, Inc. Nettech Systems, Inc. 600 Alexander Road Princeton, NJ 08540 Tel: 609-734-0300 Fax: 609-734-0346 Web: www.NettechRF.com © Copyright 1999 Nettech Systems, Inc. I. Introduction The role of this white paper is to introduce an emerging enterprise software category, mobile middleware. Mobile middleware refers to the software that is used by software vendors and corporate IT groups to add mobile connectivity to their applications. While mobile middleware has been used for years by many vertical market application developers, there are now forces at work that make mobile middleware a critical element in all aspects of the enterprise software market. II. Understanding the Enterprise Software Market Before we can fully appreciate the vital role that mobile middleware plays in the enterprise software market, we must first gain an understanding of that market and the growing use of middleware to integrate enterprise applications. Enterprise Software consists of operating systems, network software, application development software, middleware, databases/warehouses and enterprise applications. Enterprise applications are those that are used within large corporate “enterprises” to track resources, perform services, manage customer data and communicate internally and externally. Applications generally categorized as “Enterprise Applications” include: Enterprise Applications: Front Office Supply
    [Show full text]
  • Supply Chain and Logistics Technology Sector Review | 3Q 2019 Supply Chain and Logistics Technology Sector Review | 3Q 2019
    SUPPLY CHAIN AND LOGISTICS TECHNOLOGY SECTOR REVIEW | 3Q 2019 SUPPLY CHAIN AND LOGISTICS TECHNOLOGY SECTOR REVIEW | 3Q 2019 HARRIS WILLIAMS (“HW”) TECHNOLOGY, MEDIA & TELECOM (“TMT”) GROUP • 330+ professionals across eight offices globally • 35 professionals across Boston, San Francisco, and London • 160+ closed transactions in the last 24 months HORIZONTAL FOCUS SECTORS VERTICAL FOCUS SECTORS • 10 industry groups • Compliance Software • Architecture, Engineering & Construction • CRM and Member Management Software • eCommerce & Retail Software • Data & Analytics • Education Technology • Enterprise Software • Energy Technology • Human Capital Management • Facilities & Real Estate Technology • Infrastructure & Security Software • Financial Technology • IT& Tech Enabled Services • Government Technology • Managed Services, Hosting & Data Center Solutions • Healthcare IT • Online Marketing, Data & Research • Industrial & Supply Chain Software TMT CONTACTS TRANSPORTATION & LOGISTICS CONTACTS A N D Y LEED TYLER DEWING THIERRY MONJAUZE J A S O N B A S S F R A N K MOUNTCASTLE J O E C O N N E R +1 415-217-3420 +1 617-654-2133 +44 20 7518 8901 +1 804-915-0132 +1 804-915-0124 +1 804-915-0151 E R I K SZYNDLAR JULIEN OUSSADON MIKE WILKINS J E F F BURKETT J E F F K I D D JERSHON JONES +1 415-217-3418 +44 20 7518 8909 +1 415-217-3411 +1 804-932-1334 +1 804-915-0178 +1 804-932-1356 Provider of multi-modal Provider of cloud- Provider of intelligent Provider of a non-asset Provider of technology- transportation based manufacturing traffic software (ITS)
    [Show full text]
  • Bptrends 2020 Survey
    This page intentionally left blank Copyright (c) 2020 Business Process Trends. www.bptrends.com 2 Partner Technology Evaluation Centers (TEC) is a global advisory and consulting firm in business for over 25 years. We empower organizations to make better decisions about technology by supplying impartial data, a proven evaluation methodology, and incisive industry intelligence. Our services include expert project management for best-fit software selection, robust enterprise architecture planning, impartial implementation oversight, and bespoke engagements for organizations evaluating their digital transformation plans. Our online resource library provides guidance across a wide array of software application areas, covering industry news, software reviews and comparisons, and thought leadership on high-impact technology trends. In practical terms, TEC helps reduce the time, cost, and risk associated with enterprise software selection. Sponsors Creatio (formerly bpm’online) is a leading low-code, process automation and CRM company. It has been highly recognized as a market leader by key industry analysts. Creatio’s intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of Creatio is to help companies ACCELERATE! For more information, please visit www.creatio.com Copyright (c) 2020 Business Process Trends. www.bptrends.com 3 Over 1 million users in more than 1,300 organizations worldwide rely on Signavio’s unique offering to make process part of their DNA. Signavio’s business transformation suite enables mid-size and large organizations to effectively mine, model, monitor, manage and maintain their business processes. The intelligent Suite addresses digital transformation, operational excellence and customer centricity, placing them at the heart of the world’s leading organizations.
    [Show full text]
  • Information Technology and Supply Chain Management
    International Journal of Engineering Technology Science and Research IJETSR www.ijetsr.com ISSN 2394 – 3386 Volume 5, Issue 1 January 2018 Information Technology and Supply Chain Management Dr Vikas Misra Professor, Mechanical Engineering, Geetanjali Institute of Technical Studies Udaipur,Rajasthan ABSTRACT Information is crucial to the performance of a supply chain because it provides the basis upon which supply chain managers make decisions. Information is very important factor & drives the entire Supply Chain System. Information Technology consists of the tools used to gain awareness of information, analyze this information, and act on it to improve the performance of the supply chain. The pressures of the global competition and the need for the extensive inter- organizational, collaboration is forcing industries to streamline their supply chains to make them agile, flexible and responsive. Effective use of information technology enables management to make decisions over a broad scope that crosses both functions and companies. Information Technology serves as the eyes & ears of the management in supply chain, capturing and analyzing the information necessary to make a good decision. This paper deals with integration of supply chains and specifically concentrates on the importance of distribution of information in the supply chain. This paper explores the significance of information, its uses and the technologies that enable supply chain managers to use information to make better decisions. The paper discusses how sharing and strategic utilization of information in a supply chain can radically improve execution of vital business processes and help in achieving shorter lead times, lower costs and inventory levels and finally better quality & customer satisfaction which is of utmost importance for the successfulness of the whole supply chain.
    [Show full text]
  • Enterprise Collaboration & Social Software
    Enterprise Collaboration & Social Software June 2013 INDUSTRY REPORT INSIDE THIS ISSUE Enterprise Collaboration & Social Software 1. Introduction INTRODUCTION 2. Market Trends This report focuses on technologies for collaboration and socialization within the enterprise. A number of forces are currently playing out in the enterprise IT 3. Competitive Landscape environment that are creating an inflection in the adoption and deployment of social and collaboration technologies. This significant uptrend has provided strong 4. M&A Activity growth for the sector and is driving a substantial amount of M&A and investment activity. This report includes a review of the recent M&A and private investing 5. Private Financings activities in enterprise social and collaboration software, particularly within the areas of group collaboration & workspaces, private social platforms, project and 6. Valution Trends social task management, event scheduling, web collaboration, white boarding & diagramming, and other related technologies. We have also profiled about 50 emerging private players in these subcategories to provide an overview of the 7. Emerging Private Companies breadth and diversity of the players targeting this sector. OVERVIEW Socialization and collaboration technologies are currently reshaping the established enterprise collaboration market as well as creating whole new categories of offerings, especially around private social platforms. In addition, many other enterprise applications such as CRM and unified communications are heavily transformed through the incorporation of new technologies including group messaging & activity feeds, document collaboration, and analytics. Much of this change is being driven by the consumerization of IT and the incorporation of social technologies. As businesses look to leverage the benefits of improved “connecting” and “network building” that employees have experienced with Facebook and other social solutions, a convergence is occurring between the enterprise social software and collaboration markets.
    [Show full text]
  • The Future of Collaboration Software – a Qualitative Study
    THE FUTURE OF COLLABORATION SOFTWARE – A QUALITATIVE STUDY 15 Thought Leaders Share their Predictions for Future Trends & Challenges The Future of Collaboration Software – A Qualitative Study - Introduction 0 TABLE OF CONTENTS INTRODUCTION ............................................................................................................................. 2 WRIKE.………………………ANDREW FILEV, FOUNDER & CEO ............................................................. 3 SMARTSHEET…………….BRENT FREI, FOUNDER & CMO ................................................................. 5 TRELLO …………………….STELLA GARBER, VP OF MARKETING ......................................................... 7 QUIP ………………………..MOLLY GRAHAM, CHIEF OPERATING OFFICER .......................................... 9 MIKOGO …………………..ERIK BOOS, CO-FOUNDER & DIRECTOR .................................................. 12 DOCUSIGN ……………….BRIANNA DINSMORE, SENIOR MANAGER DEMAND GENERATION ........ 14 MINDMEISTER ………….RAPHAELA BRANDNER, MARKETING MANAGER ..................................... 16 EXO PLATFORM ………..PATRICE LAMARQUE, CHIEF PRODUCT OFFICER .................................... 18 SAMEPAGE ………………..SCOTT SCHREIMAN, CEO ........................................................................ 20 NETDOCUMENTS ……..MARRIOTT MURDOCK MBA, PMP®, MARKETING DIRECTOR.................. 22 HIGHQ ……………………..AJAY PATEL, CO-FOUNDER & CEO ........................................................... 25 TIME DOCTOR ………….LIAM MARTIN, CO-FOUNDER..................................................................
    [Show full text]
  • Cloud Customer Architecture for Enterprise Social Collaboration
    Cloud Customer Architecture for Enterprise Social Collaboration Executive Overview This document is intended for information technology (IT) and business decision makers exploring how Enterprise Social Collaboration can enable organizational engagement across employee, customer, and partner interactions. This document assists in understanding the technical capabilities and integration requirements necessary to deliver Enterprise Social Collaboration solutions. Social Collaboration solutions can be applied to different industries and can align with their key business initiatives. Their value becomes visible when helping different roles or departments meet their business needs within the context of an overall collaboration initiative and organizational goal. This reference architecture is a vendor-neutral and best practices approach to describe the flows and relationships between business capabilities, functional areas and architectural components delivered as a cloud solution. The enterprise social services comprising the core components of the architecture are ideally delivered as a hosted cloud service (as described in this document) by the Cloud Service Provider (CSP), but could be also deployed on-premises as a private cloud solution. This Enterprise Social Collaboration architecture explains the services available in an enterprise social platform along with the internal and external extension points necessary for data and services (capabilities) integration to/from an organization’s internal environment or to/from third parties. The capabilities defined in the reference architecture can be applied modularly to address the needs defined in an organization or in a business initiative. The interfaces and/or dependencies between the Enterprise Social Collaboration platform and an organization’s on-premises systems or third party systems are important factors when defining the final system architecture.
    [Show full text]
  • Of Enterprise Software
    ENTERPRISE INFORMATION MANAGEMENT THE NEXT GENERATION OF ENTERPRISE SOFTWARE Enterprise Information Management: The Next Generation of Enterprise Software Mark J. Barrenechea Tom Jenkins Mark J. Barrenechea Tom Jenkins ENTERPRISE INFORMATION MANAGEMENT THE NEXT GENERATION OF ENTERPRISE SOFTWARE ACKNOWLEDGEMENTS This book is dedicated to the staff, partners, and customers of OpenText Corporation and its subsidiaries. This book is possible due to their combined efforts, innovation, and collective vision. We would like to thank the staff, users, and partners of OpenText Corporation for their contributions to this book. Special thanks go to writer and editor Rebecca Graves, editor Elizabeth Chestney- Hanson, and the following contributors: Adam Howatson, Xavier Chaillot, Kevin Cochrane, Marten Den Haring, Kimberly Edwards, Lynn Elwood, Liz Kofsky, Agnes Kolkiewicz, Ankur Laroia, Debra Lavoy, Stephen Ludlow, Marci Maddox, Muhi Majzoub, John Price, Lubor Ptacek, Jason Weir, Gary Weiss, Brian Wick, Neil Wilson, Daniela Santarossa, Erin Schwab, Melissa Noto, Adam Binaut, Jeff Cowan, Keith Sauve, Craig Reidel, and Joe Dwyer. We would also like to thank program managers Eric Bencina and Greg Beckman, as well as the contributors to the EIM white paper series. Their efforts and significant contributions made this book possible. Specific resources are accredited in the Bibliography. Mark J. Barrenechea Tom Jenkins II ENTERPRISE INFORMATION MANAGEMENT THE NEXT GENERATION OF ENTERPRISE SOFTWARE CONTENTS Acknowledgements .......................................................................................................
    [Show full text]
  • Retail Enterprise Software Support Services | Rimini Street
    Retail Enterprise Software Unified Support Services Rimini Street (NASDAQ: RMNI) is the global leader in At a glance independent, third-party enterprise software support Leading provider of independent, services, having served more than 4,000 clients to date and third-party support driving $5 billion+ in client savings on total support costs. Global retailers supported: Rimini Street Support Services for enterprise software replace traditional vendor support and enable licensees of Oracle, SAP, IBM, Microsoft, and other 200+ enterprise software to save on total software support costs and extract more value from their retail enterprise software investments so they can invest in Founded: innovation to create competitive advantage and growth. 2005 Reach short- and long-term business objectives with the Revenue: help of Rimini Street third-party unified support services $326M (2020) IT leaders worldwide are focused on transforming operations from a reactive, Global employees: technology-driven cost center to a strategic IT organization. 1500+ But many are still at the mercy of their software vendor and vendor-dictated roadmaps: mandatory upgrade cycles to maintain full support, lock-in to Offices worldwide: immature technologies, and recurring costs associated with maintaining existing systems — all while the business has different needs. 27 Clients served: A move to Rimini Street enables IT teams to immediately break away from vendor cycles and redirect resources to more strategic initiatives. Organizations 4000+ that choose Rimini Street
    [Show full text]
  • Computer Science
    COMPUTER SCIENCE • Bachelor of Science with a major in computer science (http://bulletin.gwu.edu/engineering-applied-science/ Mission Statement computer-science/bs/) The mission of the Department of Computer Science is to serve Minor the global community by providing high-quality computer • Minor in computer science (http://bulletin.gwu.edu/ science education, research, and professional services and engineering-applied-science/computer-science/minor/) to advance computer technology in selective areas while upholding standards of excellence. Combined programs Educational Objectives • Dual Bachelor of Arts with a major in computer science and Master of Science in the field of computer science (http:// The undergraduate program of study is designed to prepare bulletin.gwu.edu/engineering-applied-science/computer- graduates to earn an advanced degree in computer science science/combined-ba-ms-computer-science/) or related disciplines; for a professional degree such as law, business, or medicine; or for employment in the computer or IT • Dual Bachelor of Arts with a major in computer science and industry, where they apply the skills and knowledge learned in Master of Science in the field of cybersecurity in computer the program. Graduates conduct themselves professionally and science (http://bulletin.gwu.edu/engineering-applied- ethically, work effectively in teams, and communicate effectively science/computer-science/combined-ba-ms-cybersecurity/) with both technical and non-technical audiences. • Dual Bachelor of Science with a major in computer
    [Show full text]