ATLASSIAN AND THE FUTURE OF CLOUD SPEAKER
JEREMY BUFFA
SENIOR CONSULTANT, TECHNICAL LEAD OUR SERVICES
CONSULTING LICENCING
ENTERPRISE SOFTWARE SERVICES
TRAINING DEVELOPMENT OUR PARTNERS
IBM BUSINESS CONFIGURATION CONTAINERISATION OPEN SOURCE PRODUCTS MANAGEMENT PLATFORM ENTERPRISE SOFTWARE OUR CLIENTS
WE WORK WITH CLIENTS ACROSS ALL INDUSTRIES THIS MORNINGS SESSION…
WHAT YOU NEED TO KNOW
1. WHAT IS THIS CLOUD THING? THE THREE DEPLOYMENT OPTIONS
2. HOW DOES CLOUD DIFFER? KEY DIFFERENCES & FEATURES
3. IS CLOUD RIGHT FOR ME? COMMON CONCERNS (AND SOLUTIONS)
4. I’M KEEN, HOW DO I MOVE? MIGRATION OPTIONS ATLASSIAN AND THE JEREMY BUFFA FUTURE OF CLOUD SENIOR CONSULTANT, TECHNICAL LEAD #1 WHAT IS ATLASSIAN CLOUD?
DEPLOYMENT OPTIONS DEPLOYMENT OPTIONS
CLOUD SERVER DATA CENTER
ATLASSIAN HOST YOU HOST YOU HOST ON CLOUD
FAST STARTUP REDUCED COSTS NO UPGRADES
WORK ANYWHERE SECURITY SCALE WITH EASE ON SERVER
ADVANCED EXPERIENCE IN DATA CONFIGURATION SELF-HOSTING LOCALITY ON DATA CENTER
HIGH AVAILABILITY DISASTER RECOVERY SCALABILITY QUICK SIZE GUIDE
SMALL MEDIUM LARGE EXTRA LARGE
1-500 users 501-5000 users 4000 -10000 users 10000+ users
GREAT FOR CLOUD GREAT FOR CLOUD & GREAT FOR DC, GREAT FOR DC DATA CENTER CONSIDER CLOUD #2 HOW DOES CLOUD DIFFER?
WHY ALL THE FUSS? PRICING AND LICENSING
CLOUD SERVER
• Monthly or annual subscriptions • Perpetual licenses, annual • Per-user payment plan • Extended trial licenses for existing • 12 months of maintenance for the self-hosted customers first year • 50% subsequent years for DATA CENTER maintenance
• Annual term license per instance • Not perpetual • Renewal is the same price EXTENSIBILITY
CLOUD
• Confluence and Jira Cloud SERVER/DATA CENTER mobile apps offer fast and • Mobile apps are available for secure collaboration Confluence Server versions 6.8+ • Nearly 1000 marketplace and Jira Server versions 8.3+ apps • Over 3000 marketplace apps • Atlassian Connect • Server REST APIs framework for APIs ADMINISTRATION
SERVER/DATA CENTER CLOUD • Hosting, security, configuration and • Hosting, security and maintenance is up to you maintenance is done for you • More control • Less control • Upgrade and security • Always up to date maintenance needs to be • Manage user accounts considered centrally • User management can be handled in several ways ADMINISTRATION
CLOUD
• Subdomains provided by SERVER/DATA CENTER Atlassian • Two dozen languages available • Download language packs for • Backups generated daily Confluence • IP whitelisting supported in • Direct access to the database Bitbucket Cloud premium HOSTING AND SECURITY
CLOUD
• Security, reliability, compliance and SERVER/DATA CENTER privacy is handled for you • You are in control for maintaining • Atlassian hosts cloud data in six security, compliance, hosting, different regions privacy and reliability • Designed for high performance and availability • Independent third-party audits SIMPLE AND MODERN UI CLOUD ONLY FEATURES
ROADMAPPING ENHANCED ADMIN PIPELINES
JIRA PREMIUM CONFLUENCE PREMIUM BITBUCKET CLOUD CLOUD ONLY FEATURES
NEXT-GEN PROJECTS
FAST SETUP
EASY TO CONFIGURE
USER FRIENDLY
INDEPENDENT PER PROJECT DEMO NEXT-GEN PROJECTS #3 IS CLOUD RIGHT FOR ME?
COMMON CONCERNS IS CLOUD RIGHT FOR THE ENTERPRISE?
ATLASSIAN PREMIUM STORAGE SUPPORT? UPTIME? LIMITS? Atlassian's premium plan ensures that you can confidently scale Jira Software and Confluence PERFORMANCE
STANDARD: NO SLA PREMIUM: 99.9% UPTIME SLA
SIZE LIMITS
STANDARD: 250GB JIRA & CONFLUENCE PREMIUM: UNLIMITED EXTENDING ATLASSIAN CLOUD
Application availability varies from Premium editions include new server to cloud features
Cloud products have slightly If migrating, reach out to the different features application developer AUDIT LOGS
THOUGH CLOUD DOES NOT GIVE YOU ACCESS TO THE DATABASE, GRANULAR AUDIT LOGS ARE AVAILABLE
SPACES USERS, GROUPS AND GLOBAL PERMISSIONS ADMINISTRATION DATA LOCALITY AND RESIDENCY SECURITY
Atlassian have taken steps to ensure the protection of your data.
While cloud may not be the right fit right now, keep track of updates in the Atlassian Trust Center. USER MANAGEMENT
CENTRALIZE SECURITY AND GOVERNANCE ACROSS YOUR ENTIRE ORGANIZATION ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights ATLASSIAN ACCESS
SAML SINGLE SIGN ON USER PROVISIONING PRIORITY SUPPORT Increased security and Automate user lifecycle Enhanced support from simple login management the global team
ENFORCED 2FA API TOKENS CONTROLS INSIGHTS Require verification on View and manage API Understand product login access adoption through organizational insights WHAT PRODUCTS
DOES IT WORK COMING SOON WITH? HOW DOES IT WORK
VERIFYING DOMAINS
• VERIFY • CREATE ORGANISATIONS • CONFIGURE AND CONNECT CONNECTING ATLASSIAN
ACCESS A Z U R E A D OKTA CENTRIFY
WHICH IDENTITY PROVIDERS AND MORE… DOES ATLASSIAN ACCESS SUPPORT FOR SAML SSO Support SAML single sign-on with almost any BITIUM ONELOGIN identity provider via Custom SAML API ATLASSIAN AND THE FUTURE OF CLOUD THIS MORNINGS SESSION…
WHAT YOU NEED TO KNOW
1. WHAT IS THIS CLOUD THING? THE THREE DEPLOYMENT OPTIONS
2. HOW DOES CLOUD DIFFER? KEY DIFFERENCES & FEATURES
3. IS CLOUD RIGHT FOR ME? COMMON CONCERNS (AND SOLUTIONS)
4. I’M KEEN, HOW DO I MOVE? MIGRATION OPTIONS #3 IS CLOUD RIGHT FOR ME?
…NOT YET SECURITY
NOW • Single Sign On(Atlassian Access) • Enforced 2FA (Atlassian Access) • User provisioning • Encryption at transit/rest SOON • API Token controls (Atlassian Access) • Data loss prevention integrations • Organization audit logs (Atlassian Access) (Atlassian Access) • Security dashboard and reports (Atlassian Access) LATER • API access management (Atlassian Access) • IP-range based controls • Granular admin permissions • Product usage insights PRIVACY AND COMPLIANCE
NOW • GDPR compliance • Privacy Shield certified • Product-specific Right-to-be-forgotten management SOON • Extra certifications • HIPAA for Jira Align • Data residency controls – primary data
LATER • HIPAA for Jira Cloud • SOC2 Type II for StatusPage • Data residency controls – secondary data RELIABILITY AND SCALE
NOW • User provisioning for Jira and Confluence • Business continuity and disaster recovery programs SOON • Guaranteed SLAs – 99.9% (Premium) • 10,000 users per instance • Unlimited storage (Premium) • Atlassian security and implementation guides
LATER • Enhanced disaster recovery (RTO/RPO) • User provisioning for BitBucket (Atlassian Access) CONTROLS AND SUPPORT
NOW • Premier support • Dedicated Technical Account Manager • Technical support and documentation • Cloud Migration Assistant for SOON Confluence • Custom domains • Atlassian admin API • Release tracks • Phone, email and chat support • Custom reporting
LATER • Cloud Migration Assistant for Jira • Cloud sandbox RECENT DATA CENTER FEATURES
NEW CUSTOMER ISSUE ARCHIVING PORTAL IN JSD Create automation More options and rules to get of improved queues outdated tickets
SMART MIRROR FARMS CDN SUPPORT
Reduce wait times and Speed up the improve experiences for experience for distributed teams remote users #3 IS CLOUD RIGHT FOR ME?
…YES #4 SOUNDS GOOD, HOW DO I MOVE?
MIGRATE WITH CONFIDENCE HOW DO I MIGRATE?
PLAN MIGRATE IMPROVE
GATHER THE RIGHT PEOPLE BACKUP ONBOARD USERS EVALUATE THE PATH FORWARD TEST END OF LIFE OLD TRIAL PLAN FOR GO-LIVE SYSTEMS IMPLEMENT PLANNING
ASSEMBLE THE TEAM
RUN IT LIKE A PROJECT AND MAKE SURE THE RIGHT PEOPLE ARE INVOLVED.
USE GLINTECH’S EXPERIENCE TO HELP
COMMUNICATE EARLY AND OFTEN PLANNING
INVESTIGATE
CHECK PRICING DIFFERENCES (USE THE CLOUD CALCULATOR, OR TALK TO US)
INVESTIGATE SECURITY REQUIREMENTS
EXPLORE AVAILABLE APPS
LEARN ABOUT ATLASSIAN ACCESS PLANNING
DECIDE THE RIGHT PATH
CHOOSE THE RIGHT MIGRATION STRATEGY • WHAT INFORMATION TO MIGRATE • MOVE ALL AT ONCE OR HYBRID • MERGE EXISTING INSTANCES?
HOW WILL YOU PROVISION USERS IN THE FUTURE? MIGRATING
WHAT DO YOU NEED TO KNOW WHEN PREPARING FOR MIGRATING
PREPARE ENVIRONMENTS FOR MIGRATION • DOES THE SERVER APPLICATION REQUIRE UPGRADING BEFORE MIGRATING? • COMPATIBLE APPS MAY ALSO NEED TO UPGRADED BEFORE STARTING • BACK UP AND TEST THE BACKUPS IMPROVING
GOING FORWARD
• ONBOARD USERS • TRAINING • USER PROVISIONING • BEST PRACTICE • KEEP UP TO DATE WITH THE MARKETPLACE • USE THE COMMUNITY EXTENDED TRIAL LICENSES
CLOUD EXTENDED TRIAL LICENSES FOR EXISTING SERVER CUSTOMERS
• ASSISTING WITH MIGRATIONS • EXTENDED CLOUD TRIALS TO ALL ¸ SERVER/DATA CENTER CUSTOMERS • EXPLORE, TEST, AND MIGRATE TO CLOUD ON THEIR OWN SCHEDULE, AT NO COST • DOES NOT EXTEND TO APPS LARGE ORGANISATIONS
EARLY ACCESS PROGRAM
FOR ORGANISATIONS OVER 5,000, THE EAP FOR AN INCREASED 10,000 USER LIMIT MIGHT BE SUITABLE OPTIONS
1 - ENGAGE AN EXPERT
LEVERAGE: - EXPERIENCE - BEST-PRACTICE - FAST OPTIONS
2 – DO IT YOURSELF
• CONFLUENCE MIGRATION ASSISTANT • JIRA MIGRATION ASSISTANT * COMING SOON CONFLUENCE MIGRATION ASSISTANT JIRA MIGRATION ASSISTANT JIRA MIGRATION ASSISTANT
CHOOSE MIGRATE CONNECT CHECK FOR WHAT TO REVIEW NOW OR TO CLOUD ERRORS MIGRATE LATER WHAT IS WHAT ISN’T MIGRATED MIGRATED
• PROJECT DETAILS AND ROLES • MULTI-LINE TEXT, RADIO, URL AND • ISSUE TYPES AND SCHEMES MULTI-VERSION PICKER FIELDS ¸ • WORKFLOW STATUS AND TRANSITIONS • ADVANCED WORKFLOW – VALIDATORS, • SCREENS AND PERMISSION SCHEMES CONDITIONS • BASIC ISSUE DATA • SPRINTS, VERSIONS, COMPONENTS, • COMMENTS AND ATTACHMENTS STORY POINTS • USERS • ADVANCED BOARD SETTINGS • GROUPS • GLOBAL PERMISSIONS • APP DATA Q&A OUR SERVICES
CONSULTING LICENCING
ENTERPRISE SOFTWARE SERVICES
TRAINING DEVELOPMENT GLiNTECH TRAINING www.glintech.com/training
Our training comes in 3 sizes: TRAIN ME Public schedule
TRAIN MY TEAM On-site session for 15pax
TRAIN EVERYONE Contextualised enterprise training that scales NEW CLOUD COURSES - COMING DECEMBER 2019:
- Jira Essentials - Jira Essentials with Agile Mindset - Jira Administration Part 1 - Jira and Confluence Together
https://www.glintech.com/training CONTACT US
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