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CARISMAND Culture and Risk Management in Man-Made and Natural Disasters

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CARISMAND Culture and Risk Management in Man-Made and Natural Disasters H2020-DRS-21-2014 HORIZON 2020 PROGRAMME Secure societies – Protecting freedom and security of Europe and its citizens Collaborative and Support Action Grant Agreement Number 653748 CARISMAND Culture And RISk management in Man-made And Natural Disasters WP3 “Cultural factors and technologies” Lead Partner – P7 – EMSC D3.3b “Final Report on the Impact of Best Practices Prototype Implementation” Project co-funded by the European Commission within the Horizon 2020 Programme (2014-2020) Dissemination Level: PU Public X CO Confidential, only for members of the consortium (including the Commission Services) EU-RES Classified Information: RESTREINT UE (Commission Decision 2005/444/EC) EU-CON Classified Information: CONFIDENTIEL UE (Commission Decision 2005/444/EC) U-SEC Classified Information: SECRET UE (Commission Decision 2005/444/EC) This project has received funding from the European Union’s Horizon 2020 research and innovation 1/69 programme under grant agreement No 653748. Document Version Control: Version 0.1 Originated by: Laure Fallou, EMSC On 24/07/2018 Version 0.2 Reviewed by: Rémy Bossu, EMSC On 30/07/2018 Version 0.3 Reviewed by: Iain Reed Douglas, UoM ; LIF team; Gabriele Quinti, LSC, On 15/08/2018 STS team, UNS team Version 0.4 Reviewed by: Alexandra Tsvetkova, LIBRe On 19/08/2018 This project has received funding from the European Union’s Horizon 2020 research 2/69 and innovation programme under grant agreement No 653748. Contents Contents ......................................................................................................................................... 3 Scope and Purpose of Deliverable D3.3b ...................................................................................... 5 Executive Summary ........................................................................................................................ 7 1. Introduction ........................................................................................................................ 8 2. Presentation of LastQuake, EMSC’s Mobile Application .................................................. 10 2.1. What is EMSC .................................................................................................................... 10 2.1.1. EMSC Goals and Early Earthquake Detection System ............................................ 10 2.1.2. How EMSC Detects Earthquakes Thanks to Flash-sourcing ................................... 11 2.1.3. EMSC Multicomponent System is Adopted and Used in All Areas across the Globe . ................................................................................................................................ 11 2.2. EMSC’s Mobile Application LastQuake ............................................................................. 12 2.2.1. Mobile Phones and Applications Are Keys DURING a Disaster .............................. 12 2.2.2. LastQuake Features ................................................................................................ 13 2.2.3. LastQuake Users ..................................................................................................... 15 2.2.4. LastQuake and the Cultural Neutrality .................................................................. 16 3. Identified and Implemented Best Practices ..................................................................... 19 3.1. Identification of Two Best Practices: Post-earthquake Safety Tips and Safety Check ..... 19 3.1. Implementation of the New Features .............................................................................. 20 3.1.1. Safety Tips .............................................................................................................. 20 3.1.2. The Safety Check Feature ....................................................................................... 23 4. Evaluation of the Implementation of Best Practices ........................................................ 27 4.1. Use of Safety Tips ............................................................................................................. 27 This project has received funding from the European Union’s Horizon 2020 research 3/69 and innovation programme under grant agreement No 653748. 4.1.1. Safety Tips on LastQuake ....................................................................................... 27 4.1.2. Safety Tips on Twitter ............................................................................................ 31 4.2. Use of the Safety Check .................................................................................................... 32 4.2.1. General Use of the Safety Check ............................................................................ 32 4.2.2. Significant Variations in Use ................................................................................... 34 4.2.3. Case Study: Safety Check Use in Mexico ................................................................ 36 4.3. Impact on LastQuake Use ................................................................................................. 38 5. Lessons Learnt by EMSC and Future Improvements ........................................................ 40 6. Conclusion ........................................................................................................................ 43 References ................................................................................................................................... 46 Annexes ........................................................................................................................................ 50 Annex 1. EMSC’s Cartoons to Describe an Earthquake Intensity ............................................ 50 Annex 2. Questionnaire for the Post-Nepal earthquake Survey ............................................. 51 Annex 3. EMSC’s Questionnaire to Evaluate the Understanding of Visual Safety Tips ........... 54 Annex 4. Safety Tips on Twitter ............................................................................................... 68 This project has received funding from the European Union’s Horizon 2020 research 4/69 and innovation programme under grant agreement No 653748. Scope and Purpose of Deliverable D3.3b This deliverable is part of WP3 “Cultural Factors and Technologies”, Task 3.3 “Testing Best Practices: the Case of Earthquake”, within CARISMAND project. According to the Description of Action (DoA), the project objectives to which WP3 aims to contribute are: - To explore the possibilities and current practices of how cultural aspects can strengthen the ability of citizens and communities to prepare for disaster situations, respond efficiently and accelerate recovery processes, proposing recommendations for disaster managers on how cultural values can be used for citizen empowerment; - To explore citizens’ uptake – or rejection – of different technologies in disaster preparation, response and recovery, exploring how different technology acceptance cultures can contribute to both successful disaster management and enhancement of citizens’ coping strategies. In this overall framework, WP3 “Cultural factors and technologies” aims to “understand the use of technologies by citizens from disaster preparation to disaster recovery, how these technologies are adopted or not by different groups in the population, the influence of cultural factors in this context, and how professionals could make better use of these technologies in disaster mitigation”, as explained in the DoA. In order to achieve this goal, WP3 will use “existing desk studies, case studies and empirical studies to explore and evaluate how technologies can benefit from these cultural differences resulting in hazard-specific services or applications that transcend national geographical and cultural ‘borders’”. As final output of Task 3.3, this deliverable is a report on the impact of the implementation of best practices on the Euro-Mediterranean Seismological Centre (EMSC) rapid earthquake information platform, LastQuake mobile application. The implementation of two new features in LastQuake is considered as a test case for CARISMAND project according to the DoA. To this end, their uses have been evaluated. This deliverable, focusing on EMSC’s empirical experience, will complete the preliminary results presented in the initial report, D3.3a “Initial report on the impact of best practices prototype implementation”. It will not only permit a grounded insight of how technologies can contribute to disaster management that respects, and takes into consideration cultural differences, but it will also provide business opportunities for SME’s to develop or improve their respective technologies. This project has received funding from the European Union’s Horizon 2020 research 5/69 and innovation programme under grant agreement No 653748. The deliverable has been prepared by the EMSC team. The terminology used in the deliverable is consistent with the definitions made in other deliverables of the project and used in the CARISMAND Toolkit. This project has received funding from the European Union’s Horizon 2020 research 6/69 and innovation programme under grant agreement No 653748. Executive Summary As part of EMSC earthquake rapid detection system, the free mobile application LastQuake has provided users with timely information on felt earthquakes since 2014. The app also allows eyewitnesses to share their experience. As such it is useful for the scientific community (looking for situation
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