SUSTAINABLE DATASPHERE
FISCAL YEAR 2019 GLOBAL CITIZENSHIP ANNUAL REPORT 002 FY2019 GLOBAL CITIZENSHIP ANNUAL REPORT
REPORT CONTENTS
Message from the CEO ...... 004 Summary of Performance ...... 105
About This Report...... 006 United Nations Global Compact (UNGC) Content Index ...... 107 About Seagate...... 009 Global Reporting Initiative (GRI) Global Citizenship Highlights ...... 013 Content Index ...... 108 Governance and Ethics ...... 016 Environment, Health, and Product Sustainability ...... 022 Safety Policy ...... 119
Environmental Sustainability ...... 038 Human Rights Policy ...... 120
Our Employees ...... 063 Stakeholder Engagement ...... 123
Community Engagement ...... 086 Acronym Index ...... 125
Supply Chain ...... 094
Business Continuity ...... 102
The Fiscal Year (FY) 2019 Global Citizenship Annual Report describes Seagate’s approach to and advancement of sustainable and responsible business practices in all aspects of its products, services, and operations. This report provides highlights, insight, and context for Seagate’s FY2019 performance, and metrics for FY2020 and beyond.
Inquiries regarding this report or its contents should be directed to: [email protected].
INTRODUCTION 01 REPORT CONTENTS 004 FY2019 GLOBAL CITIZENSHIP ANNUAL REPORT
MESSAGE FROM THE CHIEF EXECUTIVE OFFICER (CEO)
The demand for a Sustainable Datasphere acceptance into our everyday lives, we rolled —one that is reliable, fast, secure, and out Seagate’s Breaking Bias program this scalable—is as high as ever, and Seagate past year, with the goal of bringing safety and is committed to serving it; not only in respect to each interaction. advancing the datasphere itself as more information is captured in our world, but also Sustainability is an integral part of our business helping maximize the value of that data while success. We engage with our stakeholders maintaining our commitments to the values in identifying business imperatives to drive of Integrity, Innovation, and Inclusion. These improvements in the area of Sustainability. values, and the continuous engagement Each of these value areas, and the programs of our stakeholders, help shape our Global within, are a reflection of the dedicated global Citizenship priorities and outcomes. workforce and partners that engage daily to make our business sustainable; again, not just Consistently improving our balance of people, in profit, but for our people and planet as well. planet, and sustainable profit all underpin our value of Integrity. Our commitment to As a signatory of the United Nations Global Science-Based Targets (SBTs), which were Compact (UNGC) and a founding member approved in FY2019, provide transparency of the Responsible Business Alliance (RBA), to our stakeholders. Seagate is committed to not only meeting, but exceeding, the utmost standards of ethical In our ongoing drive for discovery, program conduct. I am proud to help lead a company areas like circularity, process chemistry, and that aims to be a responsible global citizen. responsible mineral sourcing and management are all pushing for new, more sustainable Seagate will continue to innovate and improve ways to create products. Enabling programs in the global citizenship landscape; I am in these areas will help keep Seagate moving pleased to share with you our progress for forward on the path of Innovation, keeping FY2019, and look forward to building on our sustainable practices in mind. commitment to a sustainable future.
We remain focused on building a diverse, Inclusive workforce; a wide breadth of Thank you, opinions and backgrounds play a large part in our success. In support of building
Dave Mosley
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THE DEMAND FOR A SUSTAINABLE DATASPHERE —ONE THAT IS RELIABLE, FAST, SECURE, AND SCALABLE—IS AS HIGH AS EVER, AND SEAGATE IS COMMITTED TO SERVING IT; NOT ONLY IN ADVANCING THE DATASPHERE ITSELF AS MORE INFORMATION IS CAPTURED IN OUR WORLD, BUT ALSO HELPING MAXIMIZE THE VALUE OF THAT DATA WHILE MAINTAINING OUR COMMITMENTS TO THE VALUES OF INTEGRITY, INNOVATION, AND INCLUSION.
DAVE MOSLEY, CEO
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About This Report
This report covers activities managed Sustainability Reporting Standards in by Seagate Technology Public Limited applying the principles of materiality, Company (PLC), an Irish public limited stakeholder inclusiveness, sustainability company, from June 30, 2018 through context, and completeness for defining June 28, 2019, our 2019 fiscal year. report content. This report has been References to “Seagate,” “we,” “us,” prepared in accordance with the GRI “our,” and the “Company” within this Standards: Core option. report refer to Seagate Technology, This report is published annually and PLC and its subsidiaries. References our previous Global Citizenship Annual to “$” are to United States (U.S.) dollars. Reports can be downloaded from the There were no significant changes to Seagate website at www.seagate.com, Seagate’s size, structure, ownership, including last year’s FY2018 report, or supply chain, and as such, it has which covers Seagate’s reporting cycle not been necessary to issue any from July 1, 2017 through June 29, restatements of information provided 2018. The Seagate website contains in previous reporting periods. References supplementary information about our to our major locations are defined as company’s history, products, values, locations that contain more than 500 management, and our most recent Seagate employees. financial performance. More information, The Sustainable Datasphere: FY2019 including our net sales and other Global Citizenship Annual Report follows financial disclosures, can be found in the Global Reporting Initiative (GRI)’s Seagate’s Annual Report.
Inquiries regarding this report or its contents should be directed to: [email protected].
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Defining Report Content
This report contains disclosures from the to Seagate. The third party who GRI Sustainability Reporting Standards conducted the assessment covered a (the Standards). A list of the indicators wide range of issues to validate which and their locations within this report were of highest importance to Seagate can be found in our GRI Content Index and our stakeholders, and those at the back of this report. In FY2017, which were of lower priority. No aspect Seagate conducted a sustainability was intentionally excluded from the materiality assessment to identify, scope of the assessment. Stakeholder prioritize, and validate the aspects that feedback gathered during the materiality are most significant to our business assessment helped to shape the and our stakeholders. This included content of this report. Seagate’s reviewing industry standards and materiality assessment considered external trends covering environmental, global citizenship impacts both inside social, and governance (ESG) topic and outside the company, such as areas, and speaking with both internal impacts to our customers, employees, and external stakeholders to develop global partners, and supply chain. a comprehensive understanding of These topics make up the content Seagate’s significant impacts and and structure of this report. The how various issues may influence topics that we identified as material the assessments and decisions to our business can be categorized of stakeholders. This assessment into governance and ethics, product considered aspects of our business stewardship, environmental sustainability, activity that resulted in both direct and our employees, supplier engagement, indirect (through business relationships) community engagement, and impacts on issues internal and external business continuity.
We review our materiality assessment annually, and after reviewing our business operations in FY2019, there has been no significant change to the business, so the FY2017 materiality assessment is sufficient. As such, there have been no significant changes to our list of material topics and topic boundaries. A new materiality assessment will be underway in FY2020.
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Management Approach
Seagate deploys a structure of management program in delivering the governance and continuous improvement intended results. These performance through the use of Business Process metrics are shared in this report. Our Management (BPM), which spans both internal audit program ensures that the operational and support aspects the controls are effective in managing of our business. In most cases we the risk and opportunities. Based on have management programs which the performance metrics and audit are detailed in Corporate Standard results, actions are taken to improve the Operating Procedures (CSOP). These programs. Economic, environmental, procedures are periodically reviewed to and social programs are managed by ensure they are current. Many program relevant functional departments, with areas have performance metrics to oversight by senior management who measure the effectiveness of the report directly to the CEO.
Materiality Assessment
Nondiscrimination HIGH Transparency and Emissions, Effluents, and Reporting Waste
Chemicals Energy Responsible Sourcing Management Human Rights in Supply Chain Occupational Health Management and Safety Procurement Practices OTHER Conflict OTHER Child Labor Life Cycle Impacts of Minerals OTHER Products Labor/Management OTHER Relations RBA Compliance
OTHER OTHER
OTHER OTHER OTHER IMPORTANCE TO STAKEHOLDERS TO IMPORTANCE OTHER OTHER OTHER
OTHER OTHER
LOW REPORT CONTENTS HIGH IMPORTANCE TO BUSINESS SUCCESS 02 ABOUT SEAGATE
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SEAGATE OVERVIEW
Seagate’s goal for our products is to enable the growth of the datasphere, and with that the safe interaction with, and storage and sharing of, data. Seagate is trusted by millions around the world to protect and store everything inclusive of, but not limited to, wedding photos and ground- breaking biological research.
Seagate’s start in 1979 was the design for the future, and create drives beginning of over four decades in with larger storage capacity that also the storage industry, marked with consume less energy. This is just one ground-breaking innovation along example of the sustainable datasphere the way. From creating the first 5.25- that we aim to create and maintain. inch hard disk drive (HDD) to being Our values of Innovation, Integrity, the first to release both a 10 and and Inclusion all strengthen our 12TB HDD, innovation is at the heart commitment to a sustainable of what we do. datasphere. We are committed to That innovation expands beyond the setting high standards that we and technologies of our data products into other industry peers will adhere to. how we design, source, manufacture, This is why we are proud to be and service our products. Using a signatory of the UNGC and a sustainable practices, we are able to founding member of the RBA. No one organization can create a sustainable future alone, and through our partnerships, Seagate works to bring value to our employees, stakeholders, and customers, all while protecting the planet and our finite resources.
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ABOUT SEAGATE 011 FY2019 GLOBAL CITIZENSHIP ANNUAL REPORT
We are a leading provider of electronic company also serves major data storage technology and solutions. subcomponent manufacturers, Our principal products are hard disk storage device manufacturers, drives, commonly referred to as HDDs, storage solutions manufacturers disk drives, or hard drives. In addition and system integrators, storage to HDDs, we produce a broad range services, and advanced hyperscale of electronic data storage solutions, data centers. Products and services including solid state drives, solid state are offered in the Americas, Asia- hybrid drives, Peripheral Component Pacific (APAC), and Europe, the Interconnect Express cards, and Serial Middle East and Africa (EMEA). Advanced Technology Attachment In addition to HDDs, we produce a controllers. Our storage technology broad range of data storage products portfolio also includes storage subsystems, including solid state drives (“SSDs”), high performance computing solutions, solid state hybrid drives (“SSHDs”) and data storage services. All of these and storage subsystems. Our HDD products and services are shipped products are designed for nearline and under the Seagate, LaCie, and Maxtor mission critical applications in enterprise brand names. servers and storage systems; edge HDDs are a dominant force in the data non-compute applications, where storage landscape, and Seagate our products are designed for a wide continues to serve markets including variety of end user devices such as Enterprise Storage, Edge Compute, portable external storage systems, Edge Non-Compute, Consumer surveillance systems, network-attached and Enterprise Data Solutions. The storage (“NAS”), digital video recorders
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(“DVRs”) and gaming consoles; and Seagate has a presence in more edge compute applications, where than 20 countries around the world, our products are designed primarily with headquarters in the Republic of for desktop and mobile computing. Ireland, and 7 manufacturing sites in Our SSD product portfolio is mainly China, Malaysia, the United Kingdom comprised of Serial Attached SCSI (Northern Ireland), Singapore, Thailand (“SAS”) and Non-Volatile Memory and the United States. We also have Express (“NVMe”) and is designed for 7 design centers in the United States, applications in enterprise servers and Singapore, the United Kingdom (NI), storage systems. India, and other countries, as well as 34 sales, admin, and customer support As a leading provider of data storage offices across the globe. Seagate has a technology and solutions, we are able total of 55 sites (excluding surplus and to maintain control over the design subleased locations), with some serving and production of our read-write heads multiple functions. and recording media through vertical In FY2019, Seagate reported a net integration. Seagate also controls revenue of $10.4 billion, and shipped 347 sourcing, design, manufacturing, and exabytes (EB) of HDD storage capacity. delivery for all products, enabling continued innovation, compliance Holding our work to the standards of and uniformity, superior solutions and our core values has enabled positive security, and insight into the most change in our operations, and helps sustainable way to build and ship us do what is right in serving all of our our products. stakeholders and the world around us.
ABOUT SEAGATE 03 GLOBAL CITIZENSHIP HIGHLIGHTS BACK TO CONTENTS 014 FY2019 GLOBAL CITIZENSHIP ANNUAL REPORT
Embracing Diversity and Inclusion
Diversity and Inclusion are both major selves to work each day. We published factors in our success as a company, a full report on Seagate’s Diversity and and we are committed to creating and Inclusion efforts in FY2019, which can maintaining an environment where all be found here. parties feel safe in bringing their true
Stewards of Our Planet
Seagate recognizes that companies, waste diversion. We also reduced total like humans, have a significant impact water withdrawn by 4.7 percent in on our environment, resources, and FY2019. Our electricity consumption the planet. It is our responsibility to in FY2019 increased by 0.3 percent conduct our business in an ethical on an absolute basis, due to creating manner, delivering sustainable value higher-capacity drives, which require to our stakeholders and to the world an increased amount of energy to around us. In FY2019, we maintained manufacture. an 87 percent or greater rate of solid
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Employee Health and Safety
Having a global workforce of over to compliance regulations, we also 40,000 colleagues means we are conduct health campaigns at our sites committed to ensuring the health and across the globe. These campaigns and safety of each of our employees. In programs vary from region to region, as FY2019, we hosted 38 health and our benefits programs are managed at safety regulatory visits, focused on a country or site level, in line with local issues inclusive of fire codes, food legislation and policies. safety, radiation, and more. In addition
GLOBAL CITIZENSHIP HIGHLIGHTS 04 GOVERNANCE AND ETHICS
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GOVERNANCE AND ETHICS OVERVIEW
Guided by our value of Integrity, Seagate is dedicated to upholding the highest standards of ethics. As part of our compliance and ethics program, we have instituted a number of policies and processes, and delivered training and other communications that ensure all employees know how to perform to the highest standards.
Seagate is governed by its Board of company policies. Seagate’s Business Directors (the “Board”). Additional Conduct Policy is supplemented by information on our governance structure our Code of Ethics for Senior Financial is available publicly in the Governance Officers, both of which are available section of our website. Our Corporate publicly on our website. Governance Guidelines provide a Our Business Conduct Policy helps to framework for Seagate’s Board of ensure a principles-based approach to Directors in exercising their responsibilities our activities. It summarizes Seagate’s toward Seagate stakeholders, and ethical standards and key policies across these guidelines entrust the Board areas such as insider trading, conflict of with the authority to review Seagate’s interest, bribery and corruption, privacy business operations and make decisions and confidentiality, and antitrust and independent of company management. fair dealing. To promote awareness and The guidelines also provide a process for understanding of the policy, we make it shareholders to communicate concerns available in the following eight languages: with the Board. English, Chinese, Korean, Malay, Thai, French, Spanish, and Portuguese. Our Business Conduct Policy serves as Seagate’s guide for legal and ethical As noted in the policy, we require all conduct each day, in every place where Seagate employees, business partners, we do business. It outlines the standards and suppliers to follow all applicable laws we are all expected to adhere to while and regulations, including the U.S. Foreign exemplifying our values and complying Corrupt Practices Act and the United with applicable laws, regulations, and Kingdom (UK) Bribery Act.
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We continually reevaluate our policies to Our global privacy program has adopted confirm that they reflect and adhere to the principles of the EU General Data prevailing standards, requirements, laws, Protection Regulation (GDPR) and the Fair and regulations at the local, national, and Information Practice Principles (FIPPS) international levels. The Board reviews as the foundation for our comprehensive our compliance and ethics program, and holistic global privacy program. FIPPS including our key policies and processes includes the principles of accountability; related to ethical business conduct, on acting within the law; informing individuals an annual basis to ensure that Seagate of how their data will be used; only using continues to operate within the letter and data for a specific purpose; collecting only spirit of the law. the minimum data necessary, and not keeping the data longer than is necessary Through our RBA membership to fulfill its purpose, and are widely commitment, 100 percent of our accepted concepts for fair information manufacturing sites undergo a risk assessment every two years. In practices and data protection. Through FY2019, there were no significant cross-functional collaboration, we risks of corruption identified through continue to build on this foundation and any risk assessment among our seven to honor the privacy rights that have been manufacturing sites, which together granted to individuals. comprise nearly 86 percent of our To further Seagate’s commitment to global footprint. safeguarding data, we launched an We are committed to protecting all data internal data protection program that within Seagate, including the personal evaluates the data lifecycle—including information of our employees and how data is created, stored, used, customers, and other data that is shared shared, archived, and destroyed— with or received by third parties. We within Seagate. We are implementing continue to comply with the European additional policies, processes, and Union (EU) General Data Protection technologies to sufficiently protect Regulation (GDPR) as we work toward Seagate’s data and our partners’ data compliance with other emerging data from corruption, compromise, and protection and privacy laws worldwide, loss. We aim to strike the right balance including the California Consumer Privacy between the productivity required for Act of 2018 (CCPA) and the Thailand smooth business operations and the Personal Data Protection Act (effective security controls necessary for effective May 27, 2020). data protection.
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Product security is an important part of security for business, government, and our commitment to Integrity, both for enterprise. In addition, to help protect the product itself and the data stored the data that our customers entrust to on that product. In today’s business our hard drives, we have a feature called environment, data creates value. Data Instant Secure Erase (ISE), designed to is a vital business asset that needs to instantly reset the drive back to factory be protected, which is why security settings and change the encryption key analysts recommend a complete range so that any data remaining on the drive of protective solutions that includes both is cryptographically erased. This ensures software and hardware-based encryption. that all data on the drive is permanently Along with instant access and maximum and instantly unreadable, extending storage performance also comes the the life of the drive and enabling it to be realization that encrypting every bit of your reused. In this way, ISE also serves as a business data is the only viable service product sustainability feature since the level. To provide that level of security to drives can be repurposed in a circular our customers, Seagate Secure offers economy, which extends the useful life of Essential and Certified Data Protection the drive. to help protect the entire lifecycle of data
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Ethics Helpline and Reporting
Our Ethics Helpline is available to both were terminated or not renewed due to our employees and to those external violations related to corruption, and no to Seagate, with contact information public legal cases regarding corruption. available on the homepage of both our Additional reporting channels are internal and external Seagate websites. available for employees to address Concerns may be reported by phone ethics and other concerns, and or webmail in English, Spanish, French, ongoing training encourages employee Chinese, Korean, Malay, Portuguese, or feedback and participation in local sites, Thai. Throughout FY2019, we continued management communications sessions, to promote our Ethics Helpline so that and employee “all hands” meetings with employees may confidentially and executives. Ethics concerns or advice anonymously report illegal or unethical about ethical and lawful behavior can situations without any fear of retaliation. be directed towards a supervisor or In FY2019, Seagate had no incidents HR representative. These are just a few of corruption, no incidents in which examples of how Seagate encourages employees were dismissed or disciplined employee consultation and supports for corruption, no confirmed incidents the ability of employees to address when contracts with business partners complaints without the fear of retaliation.
Public Policy Advocacy
Seagate is a diverse global company in-kind, for the purpose of supporting with operations, employees, customers, candidates for political office, political suppliers, and shareholders located parties, or to political action committees. throughout the world. As such, we As a responsible global corporate engage and interact with officials citizen, Seagate may actively engage and government representatives in a in legislative and regulatory processes. number of countries and municipalities, This may include advocacy for certain providing information about Seagate, policies that the company believes our industry, markets, technology, and facilitate productive economic growth other facets of our business. Seagate and are in the best interests of Seagate does not directly or indirectly contribute and its stakeholders. corporate funds, either financial or
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Seagate’s effort to interact with policy advocacy with the U.S. or other industry peers and stay informed of government entities. Seagate may evolving policies, trends, technology make payments to these organizations, developments, and regulations includes including membership fees and dues, participation in a number of trade however the Company’s payments associations and related organizations. to, participation in, or membership Some of these associations and with these trade associations and organizations are categorized as organizations does not mean that 501(c) organizations under the U.S. tax Seagate endorses or agrees with all code, and some may engage in public of a group’s policy objectives.
Below is a list of trade associations and organizations that received membership fees or payments from Seagate for or during FY2019.
• Responsible Business Alliance (RBA) • American Chamber of Commerce, Singapore • US-ASEAN Business Council • American Chamber of Commerce, China • United Nations Global Compact • Mastel (Indonesian association for ICT • United for Patent Reform companies) • Green Chemistry Council • Singapore Business Federation • Silicon Valley Leadership Group • China Information Industry Association • TechNet • China Association for Foreign Invested • The Minnesota High Tech Association Enterprises • Longmont, CO Area Economic Council • US-China Business Council in Beijing/ • Longmont, CO Chamber of Commerce Shanghai • Boulder, CO Chamber of Commerce • Jiangsu Provincial Informatization Association • Cupertino, CA Chamber of Commerce • Londonderry Chamber of Commerce • Fremont, CA Chamber of Commerce • Northern Ireland Chamber of Commerce • American Chamber of Commerce • Confederation of British Industry (CBI) • American Chamber of Commerce, Thailand • American Chamber of Commerce, Malaysia
Looking Forward: Governance and Ethics Seagate will continue to evaluate and assess our Business Conduct Policy, and related programs and processes, for effectiveness and compliance with new laws and regulations. We plan to continue development and implementation of impactful live and online employee training and communications to support a culture of GOVERNANCEethical behavior AND ETHICS and compliance. 05 PRODUCT SUSTAINABILITY
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PRODUCT SUSTAINABILITY OVERVIEW
Reducing the impact that our products and packaging have on the environment is extremely important, as each piece of technology we make and ship pulls on different resources from around the world.
This is important to us as product our Product Sustainability program, and energy use is a major contributor to our is an effort we are proud to partake in. Scope 3 emissions, while the material The well-being of our planet depends that we use to build our products has on those responsible for any impacts to be mined and processed, creating to constantly consider how they can environmental and social impact. These do better for the world, and the people impacts are identified by our Life Cycle in it. By knowing the impacts of our Assessments (LCAs), an analysis of products, and then working to reduce environmental impacts over a product’s or eliminate those impacts, Seagate life cycle from raw material extraction hopes to be a good global citizen. through end-of-life. Our Product Seagate thus is also better equipped to Sustainability team works closely with support our customers in meeting their both internal and external partners environmental objectives. to assess and reduce our overall In FY2019, Seagate’s Product Compliance environmental impact, and manage Council continued to operate according any trade-offs. Our LCAs include to its charter, supporting aspects of our information on product environmental product sustainability. All of Seagate’s impacts, throughout the life cycle of products meet regulatory requirements the product, covering four specific for health and safety in all jurisdictions impacts in total. where we do business, and we have Seagate’s holistic view of product had zero incidents of non-compliance impacts looks at the environment, our within the reporting period. Additionally, customers, suppliers, and communities Seagate does not have any of its which are affected by our products products or services banned in any and/or operations. Maximizing our markets where we do business. sustainability is an ongoing goal for
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Product Impacts
We work with our suppliers to obtain Seagate conducts LCAs in accordance Full Material Disclosures (FMD) for with the International Organization for every part included in our products. Standardization (ISO) 14040:2006 and This information is used in our Life 14044:2006 to estimate each assessed Cycle Assessments to assess and product’s impact on the environment. improve our product environmental In addition, each LCA is critically impacts, and is maintained in a reviewed by an independent third party. database that is rigorously managed In FY2019, we continued with the use by Seagate’s Sustainability organization, of the Seagate Green Design Tool and is accessible to relevant internal based on FootprinterTM models, and stakeholders as any new substance completed six HDD and two SSD concerns emerge. Click here to learn LCAs using this tool. These assessments more about our management of are available on our website. All other Restricted Substances. LCAs conducted in previous years are still relevant.