Ready Raleigh Emergency Preparedness Guide
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Ready Raleigh A guide for disaster preparedness About this booklet Table of contents Section 1: Be Connected...........................................................3 The City of Raleigh has compiled this booklet to help you prepare yourself, your family, your home and your community for Contact information.............................................................................5 emergency situations. This guide contains information about how to Emergency information and alerts.....................................................7 contact government agencies for specific information before or after an emergency, how to compile an emergency kit for your household, Section 2: Be Prepared.............................................................9 and what to do during specific natural and man-made hazards. This Make a plan...........................................................................................11 booklet is not meant to be a comprehensive source and additional resources are provided in each section. Build a kit..............................................................................................13 Lend a hand..........................................................................................17 Household emergency contacts .......................................................19 Section 3: Be Informed...........................................................21 Thunderstorms....................................................................................23 Extreme temperatures: heat.............................................................31 Extreme temperatures: cold and winter weather..........................37 Hurricanes............................................................................................43 Drought.................................................................................................51 Tornadoes.............................................................................................59 Home fires............................................................................................65 Wildfires...............................................................................................75 Disease epidemics...............................................................................81 Cyberattacks.......................................................................................87 Earthquakes.........................................................................................93 Chemical, biological, radiological and nuclear threats....................97 Nuclear power plant emergencies.....................................................111 After the storm...................................................................................117 1 2 Section 1 Be Connected 3 4 Contact information IN AN EMERGENCY DIAL Non-emergency numbers Name Phone number Services Government services Planning and 919-996-2500 Get assistance with 911 Development Customer permitting and Service Center inspections for storm-damage repair. City of Raleigh 919-829-1911 General inquiries, traffic Emergency accidents not involving Communications Center injury, noise complaints, Utility companies report a crime which occurred in the past with Name Phone number Services no suspect present You can add information pertinent to you Fire 919-996-6115 General inquiries, fire education Duke Energy Progress 800-452-2777 Report fallen power lines Police 919-996-3335 General inquiries, noise complaints, report a crime that occurred in Electric the past, and other non-emergency situations City of Raleigh 919-996-3100 Other general or media Communications inquiries Cable Department Raleigh Water (24/7) 919-996-3245 Report sewer overflow or water main breaks City of Raleigh 919-996-6446 (streets) Drainage issues Phone Stormwater Management 919-996-3940 (other Division drainage) GoRaleigh 919-485-7433 Up-to-date transit information Gas NC Department of 511 Information line for road Transportation conditions Other City of Raleigh 919-996-4115 Report downed trees. Department of Parks, They will remove trees in Recreation and Cultural the right-of-way, trails, Resources or greenways, but not on private property. Other Wake County Public 919-431-7400 School delays and School System closings City of Raleigh Solid 919-996-3245 Storm debris pick up Other Waste Services Department 5 6 Emergency information and alerts Websites Information about city or county services Local news and radio stations: City of Raleigh The News & Observer raleighnc.gov (Daily newspaper covering North Carolina’s Triangle Region) www.newsobserver.com Wake County wakegov.com WRAL NBC-affiliated television station (Digital channel 17) National Weather Service www.wral.com (Weather forecasts, watches, warnings, weather safety information) WTVD ABC-affiliated television station www.weather.gov (Digital channel 11) www.abc11.com Emergency preparedness information (general) U.S. Department of Homeland Security WNCN CBS-affiliated television station Ready.gov (Digital channel 8) www.cbs17.com North Carolina Department of Public Safety readync.org WUNC (National Public Radio station (91.5 MHz FM) Wake County www.wunc.org readywake.com NOAA Weather Radio Stations (Triangle Area) Live reports from stream gauges throughout the Southeast Chapel Hill 162.550 United States Geological Survey South Atlantic Water Science Garner 162.450 Center Flood Gauge Monitoring www.usgs.gov/centers/sa-water Twitter The City of Raleigh communications team posts up-to-date information on our Twitter feed: @RaleighGov Sign up for emergency alerts through ReadyWake! readywake.com @ReadyWake National Weather Service Raleigh @NWSRaleigh Facebook The City of Raleigh communications team posts up-to-date information on our Facebook feed: @CityOfRaleigh 7 8 Section 2 Be Prepared 9 10 Make a plan Document your plan and keep a copy of it in your emergency kit. Templates for family disaster plans can be found at: Planning for emergencies will help ensure everyone in your • www.ready.gov/plan household will know what to expect and what to do in case a • www.ncdhhs.gov/assistance/disaster-preparation-and-recov- disaster strikes. Several good emergency plan templates can ery/disaster-preparation be found online. A basic plan should include: Notes • Contact information • For all members of the household, include work and school numbers • In-area emergency network contacts (friends/family/ neighbors) • Out-of-area contacts • Health and medical information • Allergies • Lists of medications and prescriptions • Blood types • Doctor and pharmacy phone numbers • Information about special needs • Equipment, devices and supplies • Special medical or other requirements • Health and disability information • Pet names and rabies vaccination numbers • Designated meeting place in case a disaster occurs when household members are not at home • Evacuation plans • Where will you go? • How will you get there? • Check to see if your home is at risk of flooding in case of a heavy rain event (North Carolina Flood Risk-Information System https://fris.nc.gov/fris/Home.aspx?ST=NC) 11 12 Build a kit Keeping an emergency preparedness kit in your home can help your household be ready for a variety of emergencies. An emergency kit should provide supplies for your household for three days without power. The kit should be kept in a sturdy bag. Rethink your needs every year and update your kit as your family’s needs change. For more information on building an emergency kit go to: www.ready.gov/kit Flashlight Extra First aid Sanitation batteries kit supplies Hand sanitizer, Garbage bags, Moist towelettes, Plastic ties Manual can Whistle Dust Backup opener To signal for help masks batteries In case of air For charging contamination cell phones Battery powered or crank weather radio Food Water NOAA Weather Radio All Hazards is a nationwide Keep at least a three- Keep one gallon of network of radio stations broadcasting continuous day supply of non- water per person per weather information directly from the nearest perishable (canned or day for drinking and National Weather Service office; boxed)13 food on hand sanitation https://www.weather.gov/nwr/ 14 Additional emergency supplies • Copies of insurance policies • Renters/homeowners insurance Consider adding the following items to your emergency supply kit • Medical/dental/prescription insurance cards based on your individual needs: • Financial statements and bank account records (contact • Necessary prescription medications information, account numbers and online login information) • Non-prescription medications such as pain relievers, • Mortgage records anti-diarrhea medication, antacids or laxatives • Car loans • Glasses and contact lens solution • Retirement accounts • Utility accounts • Infant formula, bottles, diapers, wipes, diaper rash cream • Credit cards • Pet food and extra water for your pet • Brokerage firms • Sleeping bag or warm blanket for each person • Student and other loans • Change of clothing appropriate for your climate and sturdy • Legal documents shoes • Car registration and title • Household chlorine bleach and medicine dropper to disinfect • Property deeds water • Wills • Health-care proxy and/or power of attorney • Fire extinguisher • Home inventory including receipts or appraisals for major • Personal hygiene items such as soap, toothpaste, sanitary purchases napkins, etc. • Cash or traveler’s checks • Mess kits, paper cups, plates, paper towels and plastic utensils • Utility account information •