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GUIDE FOR TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY MOBILITY VISUAL HEARING GUESTS WITH Disabilities Disabilities Disabilities Courtesy Wheelchairs Complimentary Auxiliary Entrance Limitations Some DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld wheelchairs are available for travel to attractions have auxiliary entrances for Guests Available for Rent available for rent. Available on a first-come, first- to provide an overview of the Theme Park. Device to amplify sound through headphones or induction Cut the wait time in easy ® 3 and from the tram with mobility disabilities or with service animals. or Deposit served basis. Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. steps: load/unload area and the Main Entrance These entrances are not intended to bypass Device to provide supplemental audio information Esplanade. These courtesy wheelchairs waiting lines. Guests with disabilities and up to and narration at specific attractions and outdoor Handheld Captioning Utilizes Disney’s Handheld Device to display text at select attractions. Check your Times Guide for a list of Disney ® attractions. are not permitted for use inside the Theme five members of their party may enter through locations via an interactive audio menu. Ready to use the FASTPASS service on another attraction? Look at the bottom of Parks. See a Cast Member at tram load/ these entrances. The rest of the party should use Portable Tactile Maps Provides a tactile Video Captioning Caption-ready monitors designated unload area for additional information. the standard queue. representation of building boundaries, walkways, with a “CC” symbol can be activated by remote control. your current FASTPASS ticket to find out when you can get another. Restrooms and Companion Restrooms Dining and Shopping Locations Some and landmarks for each area of the Theme Parks. Each member of your party inserts his or her Park ticket into Restrooms at the Theme Parks, designated counter-service and merchandise locations have Presented in a booklet format. Amenities available for $25 refundable deposit. the FASTPASS kiosk. by , offer facilities designed for access narrow queues formed by railings that may be Amenities available for $25 refundable deposit. by Guests with mobility disabilities. difficult for Guests using wheelchairs. At these You’ll receive a FASTPASS ticket with a return time so you ® Guest Relations Guest Relations Companion-assisted restroom facilities, locations, we suggest that a member of your Rental Locations Resort Stroller Shop located in the main See map inside for location. See map inside for location. can go play in the Park instead of waiting in line. ® designated by , are also available party order and transport the food, or contact a entrance plaza adjacent to the Disneyland Kennel. Come back during your return time and hop on the attraction at various locations in each Theme Park. Cast Member for assistance. with little or no waiting. Theme Park First Aid locations, designated by , have facilities with additional space Accessible Transportation Following options Guests with mobility- or queue-related assistance needs are are available for Guests in wheelchairs or ECVs: Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Reflective Captioning Available at many theater-type and privacy for individuals who may need attractions, utilizing LED display to project desired captions Buses can accommodate various types Amenities and See map inside for locations indicated with . Braille overlay and some additional raised graphics encouraged to use the Disney FASTPASS Service wherever possible. assistance from a member of their party • to highlight key landmarks and attractions. Located onto a panel positioned in front of you. See a Cast Member with their personal care needs. Companion of wheelchairs and ECVs. The standard Services for use at the Park next to City Hall and near the Guest Information at the attraction for assistance. Lockers Rentals available both inside Pre-Charged Battery Kiosk Restrooms are located at: lift size is 30" x 48". The wheelchair or ECV must fit the lift without being forced Board on Main Street, U.S.A. Written Aids Packets containing dialogue, narrations, and outside the Parks. Guests have the opportunity to swap or Main Street - Left of City Hall • and be securely fastened in the restraints. flashlights, pen and paper are available at or near performance purchase a pre-charged portable battery and Main Street - First Aid Charging Lockers Rentals available • We recommend that Guests using ECVs areas or entrances for most shows and attractions. connecting cords for their mobile device. to secure and charge many personal • - Aladdin’s Oasis transfer to a bus seat while onboard. Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified electronic devices. Picnic Area A picnic area is located • Theater Restrooms • Monorail system can be accessed by More Options Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. west of the Disneyland® Park Main the elevators and/or ramps provided Smoking For the comfort of all our basis at the rental location. also obtain information, including parade & show Entrance for your convenience. We request at the Downtown Disney station and Sign Language Interpretation Available at Disneyland® Guests, smoking is allowed in times and details about restaurant menus, by calling that no food or beverage be brought inside station. Must be 18 years of age or older to rent ECVs. Park on Mondays and Saturdays and at Disney designated areas only. 407-827-7935. Adventure® Park on Sundays and Fridays. Schedules are either Theme Park. RESERVATIONS MAY NOT BE MADE IN ADVANCE. available at Guest Relations that list specific interpreted Strollers Rentals are available in Mickey Check Look for this symbol at various locations on kids’ meals and other Disneyland Kennel Club Located Available on a same-day basis. show times. limited quantities. Please take all items that meet Disney Nutrition Guidelines. Visit www.disneymickeycheck.com east of the Disneyland® Park Main personal belongings with you when leaving for more information. Rental fee and refundable deposit required. For future visits, to request confirmation of our interpreted Entrance. No overnight facilities. performance schedule OR to request interpretation for other your stroller unattended. Special Dietary Requests We offer menu selections for all of our Guests seeking special events and shows, call a minimum of 14 days in Banking ATMs are located throughout Baby Care Center Hosted by Huggies® well-balanced meals, snacks and beverages, as well as those with lifestyle dining advance at 714-781-4636 Option 1, Option 0. the Resort, presented by CHASE. Basic Located on the northeast end of Main requests or food allergies and intolerances. Please ask to speak with a chef upon banking services and foreign currency Street, U.S.A. arrival at the restaurant. Safety in the Park Mobility Scooters/ECVs exchange are provided at City Hall in Please keep your speed to the walking speed of SERVICE ANIMALS Resort Lost and Found Inquire at Disneyland® Park. those around you. Resort Lost and Found, located west ® Payment Options BEYOND Adjust and lower speed while maneuvering through Service animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an of the Disneyland® Park Main Entrance. enclosed spaces like restrooms, merchandise and The Disneyland® Resort individual with a disability, must be under the control of the owner at all times and should remain on a leash or in food and beverage locations. Package Check Service Shop and accepts Disney Visa® Cards, Disney Rewards® Hotels/Reservations Disneyland Hotels offer special equipment and facilities for Guests with a harness. Cast Members are not able to take control of service animals. check your purchases for pickup later in Redemption Card, Disney Gift Card, Visa®, disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed Park your device in safe locations clear from walkways and stairs. Service Animal Restrictions Due to the nature of some Service Animal Relief Areas the day at these locations: Stroller Shop (Main MasterCard®, Discover®, American Express®, accessories, strobe-light smoke detectors, in-room TTYs and other features. For information attractions, service animals may not be permitted to ride. ® Evacuation • Main Entrance: Esplanade near Disneyland Entrance), The Trader (Tomorrowland) or Diners Club®, JCB®, traveler’s checks, cash specific to individual Hotels, please call the Travel Company at714-956-MICKEY. At these locations, please inquire with a Cast Member In the event of an evacuation, Guests may be Kennel Club Pioneer Mercantile (). Resort Hotel and . Accessibility information and accommodations for the following locations: about available options, including a rider switch with a required to walk certain distances and navigate • Fantasyland: Planter across from “it’s a Guests may have purchases delivered to Bell ® member of your party or a portable kennel. Travel Tips Should your vehicle become • Disney California Adventure Park Guest Services locations at Disney California stairs or narrow walkways. In this case, please small world” Services for next-day pickup after 7 a.m. Big Thunder Mountain Railroad disabled during your visit, the Automobile Adventure® Park. have a member of your party assist you, or wait in a • • Fantasyland/Hub: Planter on right leading from Certain restrictions apply. • ESPN Zone® Accessibility will vary depending on the type and location of the activity. For • Gadget’s Go Coaster Central Hub towards Club of provides vehicle for assistance. ™ complimentary towing and flat-tire services to specific information and service options, please contact a host at the location. • • : Fountain area planter on Matterhorn Bobsleds nonmembers during Park hours. • Recreation and Activities Accessibility will vary depending on the type and location of Transfers • right near Train Station and Haunted Mansion the activity. For specific information and service options, please contact a Cast Member Some attractions require Guests to transfer from • Hyperspace Mountain Holiday at the location. their wheelchairs to the ride. Cast Members are not • PARK RULES permitted to physically lift Guests in the transfer. • —The Adventures Continue Kennels For information, call 714-781-7662. To provide a comfortable, safe and enjoyable experience for our Guests, please Special Considerations for Attractions comply with Park rules, signs and instructions including: SAFETY: Please abide by all safety warnings and notices. Physical considerations on designated attractions: Please contact a Cast Member for information and assistance. Supervise children at all times. Children under age • All bags are subject to inspection prior to admission. WARNING! For safety, you should be in good Enhance your visit! 7 years must be accompanied by a person age 14 health and free from high blood pressure, heart, back • Proper attire is required. Get the Disneyland app at disneyland.com/maps. Specialty Lighting Effects/Photosensitivity Magnetic Fields Common equipment, such as electric motors years or older. or neck problems, motion sickness, or other conditions • Smoking is allowed only in designated areas. Specialty lighting and other visual effects are and radios, that produce electric and magnetic fields are utilized ©Disney For your safety while on attractions, remain seated that could be aggravated by this adventure. Expectant • Weapons are strictly prohibited. with hands, arms, feet and legs inside the vehicle. mothers should not ride. used extensively throughout Disneyland® Park. extensively throughout the world and also within our Resorts. Safety Tip: No stampeding, keep your Additional details and a complete listing of Park rules are available at Guest Relations Supervise children. Chat with us! @DisneylandToday | Facebook.com/DisneylandToday These effects include strobe lights and other These fields are generally no greater than you would experience arms and legs inside, stay seated on or disneyland.com/parkrules. effects such as simulated lightning, explosions in any urban environment or may be exposed to through common This guide provides an overview of services and facilities and chaser lights. household appliances such as vacuum cleaners and hair dryers. rides, and keep your paws behind the Recycling Be green! Look for containers with this logo located yellow line. For more information, visit Guest Relations located at City Hall. (See map inside) available for Guests with disabilities who are NOTE: If you or any member of your party have questions regarding the above, you may speak with throughout the Parks. a Guest Relations Cast Member for details. Information subject to change without notice. ©Disney DLP-010917-GWD visiting Disneyland ® Park. L

44 Gadget’s Go Coaster presented by Restrooms Main Street, U.S.A. New Orleans Square Fantasyland ® Sparkle . (Minimum height 35”/89 cm; expectant Companion Restroom ª Edelweiss Snacks 1 Disneyland® Railroad Returns 2017. 13 Fantasy Faire 32 Mr. Toad’s Wild Ride 38 Storybook Land Canal Boats DISNEY DINING X mothers should not ride.) Mobility Access: Enter 23 Royal Hall Mobility Access: Enter through the access gate to (Closed during parades) Maurice’s Treats Sweet and savory twists Turkey legs, corn on the cob, chimichangas and through exit. Automated External Defibrillators Main Street Vehicles Mobility Access: Enter through exit to the LEFT of U  Blue Bayou Restaurant. Proceed to the designated 24 Royal Theatre the RIGHT of entrance. Mobility Access: Enter through exit. and Boysen Apple Freeze. beverages. 45 Chip ‘n Dale Treehouse (One-way transportation only) Resort Lost and Found access gate on the LEFT. (See Times Guide for show times) 33 ’s Flightª Mobility Access: 39 “it’s a small world” V Village Haus Restaurant hosted by 46 Mickey’s House and Meet Mickey E ® ªSelect Fantasyland attractions may close early due to fireworks. 2 Horseless Carriage ª presented by Siemens. Mobility Access: Enter Minute Maid . Hamburgers, pizza and salads. Mobility Access: Enter using the ramp to the Information Center 14 Disneyland ® Railroad Open House. 25 Pinocchio’s Daring Journey Enter through exit. Transfer access vehicle available. Please visit an Information Center for operating hours. 3 Fire Engine RIGHT of Mickey’s House and proceed through Guest Relations Mobility Access: Proceed up the exit ramp near Haunted Mobility Access: Enter through exit. Transfer access 34 Mobility Access: Enter using using ramp. Wheelchair accessible boat available. W Troubadour Tavern hosted by Dreyer’s™. 4 Horse-Drawn Streetcars standard queue. Mansion. Wheelchair/ECV accessible vehicle available. vehicle available. the exit ramp. Transfer access vehicle and transfer 40 Bratwurst, pretzel bites, cinnamon apple batons, First Aid* 5 Omnibus ª seat available. (See Times Guide for days and times). baked potatoes and ice cream novelties. Mickey’s Toontown 47 Minnie’s House Mobility Access: Enter 15 Haunted Mansion Mobility 26 Snow White’s Scary Adventures using the ramp to the RIGHT of the front yard and EpiPen® Opera House Access: Enter through standard queue. Transfer Mobility Access: Enter through exit. Transfer access 35 Alice in Wonderlandª Mobility proceed through standard queue. (epinephrine injection, USP) 41 Disneyland® Railroad Returns 6 Disney Gallery access vehicle available. vehicle available. Access: Enter through the exit to the RIGHT of 47 Auto-Injector 46 Y Mickey’s Toontown 2017. 48 Roger Rabbit’s Car Toon Spin 27 Bibbidi Bobbidi Boutique standard queue. Transfer access vehicle available. ATM Locations 7 The Disneyland® Story presenting DISNEY DINING Mobility Access: Enter through standard queue. ª 36  Mobility Access: Enter through 45 42 Goofy’s Playhouse Mobility Access: Enter Great Moments with Mr. Lincoln 28  Walkthrough ® J Royal Street Veranda Chowder and gumbo standard queue. through standard queue. DISNEY DINING Baby Care Center hosted by Huggies in bread boules, New Orleans-style fritters, plus Mobility Access: Enter through standard queue. 48 Guests must navigate a continuous series of narrow, 37 Matterhorn Bobsleds (Minimum 44 43 43 Donald’s Boat Y Toontown Dining Hot dogs, salads, sandwiches, Stroller Rentals 8 specialty coffees. 42 pizza, frozen yogurt and ice cream treats. winding stairs or an accessible experience is available. height 42"/107 cm.) Mobility Access: G Locker Rentals K Blue Bayou Restaurant Table-service — ª Enter through standard queue. DISNEY DINING seafood, chicken and beef dinners, plus 29 Mobility Access: 41 Mickey’s Toontown may close early due Enter through access queue. Wheelchair accessible Charging Locker Rentals Carnation Café Table-service – breakfast, the famous Monte Cristo sandwich at lunch. 40 to fireworks. Please visit an Information Tomorrowland A bench available. Center for operating hours. fried pickles, burgers, salads, entrées, specialty Café Orléans Table-service —lunch and dinner, Pre-charged Battery Kiosk L 30 Casey Jr. Circus Train Mobility Access: Enter W 39 49 cakes and sundaes. soups, salads, gourmet sandwiches and crepes. Picnic Area through exit. Mobility Access: Enter through accessible B Gibson Girl Ice Cream Parlor M French Market Restaurant French quarter 31 Dumbo the Flying Elephant Trail closed 38 queue. Guests must navigate a narrow stairway Wheelchair Rentals hosted by Dreyer’s™. chicken, jambalaya, Cajun meatloaf, French dip, 30 Mobility Access: Enter through exit when boarding and disembarking or an accessible ® hand tossed salads, and desserts. Package Check Service C Refreshment Corner hosted by Coca-Cola . to the LEFT of the standard 31 experience is available. Hot dogs, chili and cold Coke. V 29 X queue. Transfer access 50 Disneyland® Monorail Mobility Service Animal Relief Area D Market House Starbucks® Espresso and vehicle available. 25 34 37 Access: Enter through standard queue. Elevator 32 Kennel Specialty Beverages, Artisan breakfast 28 is available. 26 27 33 35 sandwiches and pastries. ® O 51 powered by Honda (Minimum Nikon Picture Spot E Plaza Inn “Minnie & Friends— 16 Splash Mountain (Minimum 22 height 32"/81 cm and 54"/137 cm to drive alone.) Disney FASTPASS® Service Breakfast in the Park” hosted by Kellogg’s®. Lunch height 40"/102 cm.) Mobility Access: Enter through 17 Fantasyland Mobility Access: Enter through standard queue. (Subject to availability) and dinner featuring homestyle favorites. exit, across from Pooh Corner. Transfer seat available. T 23 Hand-held accelerator and transfer seat available. E S 49 50 Single Rider Service F Jolly Holiday Bakery Café Baked goods, 17 The Many Adventures of Winnie the Pooh 21 52 Disneyland® Railroad Returns (Subject to availability) 16 sandwiches, salads and specialty drinks. Mobility Access: Enter through U 36 2017. Mobility Access: Proceed to the top of the Height Requirement standard queue. Wheelchair accessible vehicle available. 20 24 Z 51 exit ramp. Wheelchair/ECV accessible vehicle N Frontierland 2 3 Critter Country 19 4 52 available. Guest May Remain in Adventureland 5 Wheelchair/ECV DISNEY DINING RIVERS OF 18 58 Tomorrowland Expo Center Harbour Galley Soup in bread boules, lobster AMERICA R 53 9 Enchanted Tiki Room presented by Dole® N 53 Launch Bay Guest Must be Ambulatory rolls, salads and drinks. 57 Tomorrowland (Continuous shows) Mobility 15 54 Hyperspace Mountain Guest Must Transfer Hungry Bear Restaurant hosted by Dixie®. Q from Wheelchair/ECV Access: Enter using lift to the RIGHT of stairs. O Mobility Access: Enter Burgers, chicken and salads. 56 (Minimum height 40"/102 cm.) I F E through exit and follow the arrows to the left. A Guest Must Transfer 10  Mobility Access: New Orleans Square P 9 AA from ECV to Wheelchair Enter through exit. Wheelchair/ECV accessible 13 G transfer seat and separate loading area is available. boat available. 55 Tomorrowland Theater ND Physical Considerations M L H C BB (See reverse side) 14 J 12 10 Mobility Access: Enter through standard queue. 11 Indiana Jones™ Adventure 55 This attraction may be (Minimum height 46"/117 cm.) B 56 Star Tours—The Adventures Continue frightening for children K 54 (Minimum height 40"/102 cm.) Mobility Access: Enter through the exit and D Reflective Captioning proceed to the rotunda. Guests must navigate Frontierland A Mobility Access: Enter through standard queue. steps when boarding and disembarking 8 Transfer access vehicle available. Audio Description: Device Available at Guest Relations the vehicle. 18 The Golden Horseshoe Stage Adventureland 57 Astro Orbitor Mobility Access: Manual (See Times Guide for show times) Mobility Access: DISNEY DINING wheelchairs enter through standard queue. ECVs Handheld Captioning: Device 12 Tarzan’s Treehouse™* Available at Guest Relations Enter through main entrance. 11 enter through the exit ramp. P River Belle Terrace Table service – DISNEY DINING 19 Frontierland Shootin’ Exposition 7 6 Assistive Listening: Device BBQ Ribs, salads, sandwiches and desserts. 58 Buzz Lightyear Astro Blasters Available at Guest Relations ® Mobility Access: Gun positions on the LEFT G Tiki Juice Bar hosted by Dole . Q Stage Door Café Corn dogs, fish and chips, Mobility Access: Enter through standard accommodate Guests using Wheelchairs/ECVs. and chicken nuggets. Closed Captioning: Activators H Aladdin’s Oasis 3 queue. Wheelchair accessible vehicle available. Available at Guest Relations 20 Mark Twain Riverboat* CITY 5 and location R The Golden Horseshoe Chicken nuggets, HALL 2 4 I Bengal Barbecue Barbecue kabobs and Mobility Access: Enter through access gate to the chili, fish and chips, and tasty ice cream 1 DISNEY DINING coffee drinks. Sign Language on Mon. & Sat. RIGHT of turnstile. Lower-level access only. specialties. Z Galactic Grill Breakfast, sandwiches, burgers, Schedule and Times Guides 21 * (Operates Rancho del Zocalo Restaurante salads, desserts and drinks from Galaxies Far, at Guest Relations S  Main Street, U.S.A. Far Away... weekends and select seasons only) Mobility Access: Breakfast, salads, tacos, burritos and Costena Smoking Area *Attraction operating hours may vary from Park hours. Enter through the access gate to the RIGHT of Please see location or Information Centers for more Grill specialties. AA The Spirit of Refreshment turnstile. Guests must navigate a steep series of  ® Reservations Accepted information. Entertainment may vary and is subject to hosted by Coca-Cola . stairs when boarding and disembarking. T Ship to Shore Marketplace change. Please see Times Guide for days and times. Fresh fruit, turkey legs, chimichangas and BB Redd Rockett’s Pizza Port Pizza, pasta Parade Route ©Disney ©Disney/ 22 Big Thunder Mountain Railroad frozen beverages.  Tarzan’s Treehouse™ TARZAN™ Owned by Edgar Rice Burroughs, Inc. and (Minimum height 40"/102 cm.) Mobility Tram to Mickey & Friends Parking and salads. ® Kiosk used by Permission. COPYRIGHT ©1999 Edgar Rice Burroughs, Inc. and Disney Access: Enter through exit. Transfer access vehicle Enterprises, Inc. All Rights Reserved. Disney Characters Roger Rabbit’s Car Toon Spin ROGER RABBIT Character ©Disney/Amblin available. Shuttle Buses to Buzz, Entertainment, Inc. Taxis Available Next See Times Guide for hours Finding Nemo Submarine Voyage is inspired by Disney•Pixar’s Finding Nemo. to the ESPN Zone® Woody & Jessie Lots ® Indiana Jones™ Adventure and Star Tours ©Disney/ Ltd. Disney PhotoPass Photographer Buzz Lightyear Astro Blasters is inspired by Disney•Pixar’s 2. ® Attractions and entertainment may be seasonal and are subject to change Downtown Disney District and Shuttle Buses to without notice. Hotels of the Disneyland® Resort Satellite Parking lots *Emergency services available by calling 911.