Welcome to IT Services
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number 368 - autumn 2014 ITS News Welcome to IT Services IT Services would like to welcome all new E-submission students and staff as well as welcoming back The new e-submission and e-feedback project all those returning for the new academic year. enhances the assessment process for first As usual over the summer vacation we have year students from the start of the 2014-15 been at work on making a number of changes academic year. Online submission frees up and introducing new facilities, all of which will resources, speeds up feedback, reduces costs enhance and improve the services we offer to to students and allows focus on more face-to- members of the University. face contact at busy periods when assessment Lapsafe deadlines approach. A service whereby 20 Chromebook laptops are Students will be able to submit suitable text- available for loan to students in the Library 24/7 based assessments directly in to Study direct. has just been introduced for the Autumn. The assessment will be submitted to Turnitin The Chromebook laptops are fast, simple laptops where their work will be automatically checked designed to be used on the web and ideal for by the Turnitin text-matching service. Turnitin reading and research. Students can use their GradeMark will be used to mark and provide Library card to borrow these laptops from an enriched feedback using inline and general automated locker system for up to six hours. comments . Students will then be able to access The lockers are located just around the corner the marks and feedback online. from the ITS help point in the Library (see photo The plan is to implement this project in stages, above). to learn from the experience and keep improving sussex.ac.uk/its/services/clusterrooms/chromebooks the service as its scope is widened. New HR system Improvements to wi-fi Sussex Mobile The first phase of a new Human Following the installation of new Sussex Mobile, the university’s Resources and Payroll system - access points in some campus smartphone app, had an Induction ResourceLink Aurora (RLA) – was locations in May, the new model of timetable added for Freshers introduced in August. The system wi-fi base station was been rolled Week 2014. Further modules will has a self-service web portal out across campus replacing all be introduced in the near future (MyView) that University staff can older models and allowing for including one for Sussexsport and use to view payslips and amend greater coverage, higher speed and one which will allow students to address and contact details. higher capacity. search for a free study space. Student desktop 2014-15 All software has been transferred to a new All IT Services computers in open access and General licence server so that Teaching Space cluster rooms plus seminar rooms and the old XP based server lecture theatres were cleaned, refreshed and updated can be decommissioned. with the new Student desktop. Software packages This desktop includes the following new applications: available through • Microsoft Office 2013 (replaces Office 2010) Exceed on • Wordsmith Demand, • OpenRefine Linux and • ACD Labs ChemSketch the Software • Adobe DNG Converter Centre have • PollEverywhere been set to • Corel Education Suite the same Microsoft Office 2013 includes a new feature allowing version students to open and edit PDFs, a facility that is often across these requested. platforms. Working with images Collection or one of its individual programs as a significant part of their role can purchase a separate If you need to edit, create or manipulate images as licence with a departmental cost code. part of your work, there are a number of software packages installed on both student and staff IT Paint.NET Services computers which will help you do so. Which Paint.NET is a freeware raster-based graphics one you use depends upon your requirements and editor for Windows with support for layers, blending, whether you want to use Raster Graphics (images transparency, and plugins. based on pixels) or Vector Graphics (images based on Paint.NET is available on all student PCs and for self- geometrical shapes). installation via the Software Centre on staff PCs. Corel Education Suite Available free for your own PC from getpaint.net. Recently added to IT Services PCs, Corel Education GIMP Suite contains a number of different components: GIMP (GNU Image Manipulation Program) is an • CorelDRAW X7: a vector-based illustration and open source raster-based graphics editor including page-layout application. tools for image retouching and editing, free-form • Corel PHOTO-PAINT X7: a raster-based image drawing, resizing, cropping, photo-montages and editing application. converting between different image formats, and more • Corel CAPTURE: a utility that allows you to capture specialised tasks. images from your computer screen. GIMP is compatible with Windows, Mac and Linux and • Corel Painter: a raster-based digital art application is available for self-installation via the Software Centre created to simulate as accurately as possible the on staff PCs. appearance and behavior of traditional media Available free for your own computer from gimp.org. associated with drawing and painting. • Corel Paintshop Pro: Raster-based graphics editor. Corel Education Suite is available on all student PCs and for self-installation via the Software Centre on staff PCs. vector graphics Adobe Master Collection Considered by many as the industry standard, Adobe Master Collection is a powerful suite of software for creative use of which image editing and production is just one facet. Image related components include: • Photoshop CS6 Extended: Raster-based graphics editor plus many advanced features. • Illustrator CS6: Vector graphics editor. raster graphics • Fireworks CS6: Raster and vector graphics editor with a focus on design for the web. Adobe Master Collection is available on all student PCs and Macs. Staff who wish to use Adobe Master New devices in numbers of new devices and the redesigned setup systems were able to handle the sudden spike in This year over 5,000 new students arrived on campus on the weekend of 13 and activity relatively comfortably. 14 September with the result that As expected, there was a significant growth in the thousands of new computers and volume of new devices in the first two days with 5,797 mobile devices joined the Sussex computers and mobiles joining the network over the networks in a busy couple of days for weekend compared to 2,766 devices connecting IT Services. during the same period in 2013. Staff were available in Shawcross There has also been a substantial change in the type and Kings Road to help new arrivals of computers going online. Nearly half of the new but the majority of students were able to get online themselves devices were phones or tablets compared to only a using the How to connect guides quarter in 2013. delivered throughout campus residences. The number of new devices being registered continued A considerable amount of planning went into preparing to grow after arrivals weekend and by the end of the the networks and services for the expected increase second week over 12,500 had been registered. Office 2013 for academic staff Braille embosser Microsoft Office 2013 is now available on Academic The University has recently Staff PCs. Academic Staff who wish to upgrade to this purchased a braille embosser new version of Office on their University PCs may do so to assist blind students with themselves by following the instructions online at: the production of reading sussex.ac.uk/its/help/faq2682 materials in braille. Word Microsoft Visio and Project may also be installed. documents can be loaded and converted before being produced To find out what’s new in an Office product open the on braille paper. application, click on the Help button and choose What’s New. The embosser is located in the Library and is currently being tested, after which a Clickers number of key staff will be trained in its use. Whilst The Technology Enhanced Learning team conversion to braille will not be offered as a service, it is hoped that those who require it will be able to offer comprehensive advice to staff at produce their own braille with the assistance of their Sussex on Polling and Response systems support workers. for use in teaching: sussex.ac.uk/tel/learningtechnologies/prs Microsoft Student Advantage Microsoft recently launched the Student Advantage Staff can choose to use mobile response systems scheme to provide students using Windows PCs with a or hand held TurningPoint ‘clickers’ which can be free subscription of Office 365 ProPlus to use on their borrowed, free of charge, from the IT Service Desk in own computer for the duration of their course. Shawcross. Office 2011 for Mac is also available under this Requests need to be submitted in advance by emailing scheme. [email protected] and should include This opportunity will be available to Sussex students details of the day and number of units required. from December 2014. For further information please For help and advice on the use of ‘clickers’ please see: contact the Technology Enhanced Learning team. sussex.ac.uk/its/studentadvantage Staff news Paul’s news Since the last newsletter there have been a number of It’s certainly been a staffing changes. very busy summer for IT We said farewell to Stuart Keir and Gill Powell who retired Services. We updated in June, to Rob Brownsell who left in June to take up a and upgraded some post at American Express and to Chris Limb who left in November to work freelance. of our infrastructure including wi-fi. A lot of In June Tom Stanton joined the Client Support team as Service Desk Adviser, Jim Turner joined the Desktop work also took place Systems team as Computer Officer - Packaging and on the new electronic Ian Sanders joined the Business Applications team as submission and Business Applications Developer.