Options for Community Living, Inc. Is Seeking a Chief Operating Officer

Options for Community Living, Inc. is Seeking a Chief Operating Officer

Job Description

Options for Community Living, Inc. is committed to helping Long Island’s neediest families and individuals live healthier, more stable, and productive lives. Options was established in 1982 to respond to the need for supportive housing for people with serious mental illness. In 1994, Options began providing case management services and housing to Long Islanders living with HIV/AIDS. This program has since expanded to serve individuals and families living with HIV/AIDS and/or disabilities. Options also partners with Long Island Health Homes to offer care coordination services to high-need Medicaid users (adults and children) with chronic illnesses through the Access to Care Program. Today, Options serves over 2,400 adults and children annually through its programs and manages over 160 housing sites across Long Island. Options has been accredited, with commendations, by the Commission on Accreditation of Rehabilitation Facilities (CARF), since 2000. This accreditation signifies Options’ commitment to quality, value, and optimal outcomes in the delivery of services. To learn more about Options for Community Living, Inc., please visit our website.

The Position

Reporting directly to the Chief Executive Officer, the Chief Operating Officer (COO) will act as a strategic partner and leader on the executive team. The COO should be an individual with sound judgment and strong decision-making skills who is a strategic thinker and inspirational leader. The COO must also be flexible and able to adapt to the changing needs of the community.

Key Responsibilities

• Work collaboratively to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the agency and ensure excellent client service • Oversee the IT, Compliance, and Facilities departments. Responsible for selecting new team members, when applicable • Act as a liaison to the contracted IT vendor • Serve as the Chief Privacy Officer for the agency

• Investigate and respond to security and privacy complaints, and/or breaches, and corporate compliance violations. Cooperate with all governmental agencies or accrediting organizations during any compliance review or investigation of privacy policies or practices • Evaluate the performance of team members; provide regular feedback and coaching regarding employee performance; address disciplinary issues, as needed • Assume lead role and coordinate preparation for designated external program reviews and audits, including CARF • Maintain up-to-date knowledge of all state and federal regulations and guidelines pertaining to programs • Ensure agency compliance in accordance with the policies and procedures developed for protecting the privacy of protected health information, including HIPAA and other federal and state laws • Provide training and staff orientation in conjunction with program managers and directors • Oversee the organization’s continuous quality improvement program, using data and metrics to ensure optimal service delivery • Work autonomously, while ensuring CEO expectations are met • Direct the day-to-day operations of the agency in the absence of the CEO

Qualifications

• Master’s Degree in business management, human services, or another related field • Minimum of five years of progressively more administrative experience within the human services field • Minimum of three years in an executive leadership role • Proven track record of leadership and achievement in a human service organization • Demonstrated experience developing and implementing strategies that have taken an organization to the next stage of growth • Must be comfortable dealing with data and matrices • Ability to work effectively in collaboration with diverse groups of people • Must work in person and travel to various sites across Long Island

Compensation Options for Community Living, Inc. offers a competitive salary and an attractive benefits package for its employees.

Application Process

The Center for Nonprofit Leadership at Adelphi University’s School of Social Work is conducting the search for the Chief Operating Officer position at Options for Community Living, Inc.

For full consideration, applicants must apply by April 21, 2021 and send a cover letter indicating salary requirements, resume, and list three professional references with contact information to [email protected].

We will not contact references without prior approval. All applications will be held in confidence.

Options for Community Living, Inc. is an equal opportunity/affirmative action employer. We are committed to building a diverse workforce and strongly encourage applications from women, under-represented groups, members of the LGBT community, people with disabilities and veterans.