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Napier Social Monitor 2012

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Napier Social Monitor 2012 Napier Social Monitor 2012 NAPIER SOCIAL MONITOR 2012 PREPARED FOR NAPIER CITY COUNCIL BY APR CONSULTANTS JULY 2012 APR Consultants Ltd i Napier Social Monitor 2012 1.0 EXECUTIVE SUMMARY This report presents the results of the Napier Social Monitor Survey undertaken during May 2012. A total of 400 residents were surveyed to identify their level of satisfaction with living in Napier. The results were weighted against age and ethnicity to account for sampling differences and ensure the results were representative of the Napier population. Items measured relate to housing, health, safety, employment, education and training, vehicle and Internet access, nature of the community and community relationships. The key findings are summarised in this section and detailed in the report that follows. Housing • The majority of respondents (96.2%) were either very satisfied or fairly satisfied with their current housing in Napier. • Four-fifths (80.1%) of respondents indicated that they owned their own home, while one-fifth (19.4%) rented. Health • A total of 90.0% of respondents rated their personal health as excellent, very good or good while 6.6% rated their health as poor and 2.4% as extremely poor. • Four-fifths (81.7%) of respondents identified that they (or a person in their care) had visited a doctor, hospital or other medical/health service in the last six months. • Most (89.2%) of those seeking health care from a doctor or Medical Health Service reported no problems with this service, while 10.2% reported some problems. • Over three-quarters (78.9%) of those seeking health care at Hawke’s Bay Hospital reported no problems with this service, while 18.1% reported some problems. • Of those who reported problems, delays in getting treatment were named by 28.2% who visited a doctor or Medical Health Service and by 83.7% who had visited Hawke’s Bay Hospital. Safety • More than nine out of 10 respondents (94.2%) rated their feeling of safety for themselves and other family members as average or better, while 5.3% of respondents stated that they do not feel safe. Safety concerns specified included burglary, thugs, going out at night, attacks, youth, home invasions and gangs. • Suggestions to make respondents feel safer included: encourage Neighbourhood Watch groups; increased police presence; disband gangs and increase the number of CCTV cameras. • There had been very little change in feelings of safety since 2009 when 93.8% of respondents stated that they felt very safe, fairly safe or average. APR Consultants Ltd 1 Napier Social Monitor 2012 Education and Training • More than one-fifth of respondents (22.4%) had been involved in post-secondary education and/or training in the previous 12 months. Respondents had received their training from a range of providers from within and outside of the region. • The majority (56.6%) reported that they would consider undertaking future education or training in a topic that interests them, while 37.9% reported that they would not. • Barriers to continuing with education or training included financial reasons by 26.9% of respondents, age (18.0%), lack of time (13.1%) and lack of interest (8.8%). • Training provided by employers increased significantly (8.7%) between 2009 and 2012. Employment • Overall 41.4% of respondents were employed full-time, 27.5% of respondents were parenting, had home duties or were retired and 17.4% were employed part-time. A further 7.3% were unemployed or on a benefit and 4.4% were undertaking education/training. • Approximately three-quarters of respondents who were not working did not want to gain employment. • One-quarter (25.0%) of respondents that had part-time employment indicated that they would like full-time employment and 59.8% indicated a preference to remain in part-time work. • Of those employed over three-quarters of respondents (87.2%) had only one job and a further 8.7% had more than one. • Employment concerns related to being made redundant, the economic downturn and lack of work. Community Relationships • Slightly over half of respondents (51.0%) rated the current relationship between different ethnic groups in Napier as very satisfactory or fairly satisfactory. A further 34.2% rated ethnic relationships as sometimes satisfactory and sometimes not. A total of 7.8% of respondents believed the relationship was not very satisfactory or not at all satisfactory. Caring Community • Nearly ninety percent (88.4%) of respondents indicated that they perceived Napier as being a good, very good or excellent caring community. • Only 7.7% of respondents considered Napier as having a poor or extremely poor caring community. • One quarter of respondents (25.3%) undertook regular voluntary work. Barriers to undertaking volunteer community work included lack of time, age, health, work and family commitments. • A total of 6.8% of respondents were members of social service groups. • Overall 16.6% of respondents used local social service organisations. APR Consultants Ltd 2 Napier Social Monitor 2012 • Both membership to voluntary social service groups and usage of social services had decreased since 2009. Quality of Life • Half (50.0%) of respondents reported that their quality of life had improved over the previous five years, while 45.6% reported no improvement. • Nearly one-third (31.8%) of respondents expected their quality of life to improve, while 43.0% expected their quality of life would stay the same and a further 17.2% expected their quality of life to deteriorate. Future Issues • Respondents were asked to identify how much opportunity they felt they had to express their views about the future direction of Napier City and New Zealand: o For Napier: A total of 22.6% of respondents stated plenty or quite a lot of opportunity, 28.9% stated just enough and a further 41.9% stated very little or virtually none. o For New Zealand: One-third (33.3%) of respondents stated that they have an opportunity to have a say, however 60.8% believed they have very little or no chance to have a say. Access • Overall 84.9% of respondents had access to the Internet; • Most (85.3%) had access to a vehicle during the day. Sample Demographics • The most common household income brackets for respondents were $50,001 and over (43.2%), $40,001 - $50,000 (10.0%) and $30,001 - $40,000 (12.2%). • The majority of respondents (75.1%) identified themselves as New Zealand Pakeha/European followed by New Zealand Maori (10.1%), Asian (1.4%) or Pacific Island (0.9%); • Over two-thirds (70.3%) of respondents had lived in Napier for more than ten years; • The most identified suburbs where respondents lived were Taradale (16.1%), Marewa (14.2%), Onekawa (10.5%), Greenmeadows (10.2%) and Tamatae (9.3%); • The proportion of survey respondents were 52.5% female and 47.5% male. APR Consultants Ltd 3 Napier Social Monitor 2012 TABLE OF CONTENTS 1.0 EXECUTIVE SUMMARY ..................................................................................... 1 2.0 INTRODUCTION ................................................................................................5 3.0 METHODOLOGY ................................................................................................6 3.1 Weighting ........................................................................................................ 6 3.2 Survey .............................................................................................................7 4.0 RESULTS ...........................................................................................................8 4.1 Housing ...........................................................................................................8 4.1.1 Home Ownership ................................................................................................. 8 4.1.2 Satisfaction .......................................................................................................... 9 4.2 Health ........................................................................................................... 10 4.2.1 Personal Health ................................................................................................. 10 4.2.2 Health Service ................................................................................................... 10 4.2.3 Problems Getting Health Care at Doctor or Medical Health Service .................... 11 4.2.4 Problems Getting Health Care at Hawke’s Bay Hospital ..................................... 11 4.3 Safety ........................................................................................................... 12 4.3.1 Personal Safety ................................................................................................. 12 4.4 Education and Training .................................................................................. 14 4.5 Employment .................................................................................................. 16 4.6 Napier Community ......................................................................................... 18 4.6.1 Community Relationships .................................................................................. 18 4.6.2 Caring Community ............................................................................................. 18 4.6.3 Community Work ............................................................................................... 19 4.6.4 Social Service Groups ....................................................................................... 20 4.7 Quality
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