COMMITTEE REF:

OSB/03/16

NOTICE OF MEETING

OVERVIEW AND SCRUTINY BOARD

Date : THURSDAY, 24 MARCH 2016

Time : 18:00

Place : COUNCIL CHAMBER TOWN HALL,

Councillors: M. DOLLING (CHAIR) HOPKINS BAKER (VICE-CHAIR) KEENS RAFIQ (VICE-CHAIR) MALIK FRANKS MOLES GREEN RODEN

Quorum: 3 elected Members

Contact Officer: EUNICE LEWIS (01582 54 7149)

EMERGENCY EVACUATION PROCEDURE

Committee Rooms 1, 2, 4 & Council Chamber: Turn left, follow the green emergency exit signs to the main town hall entrance and proceed to the assembly point at St George's Square.

Committee Room 3: Proceed straight ahead through the double doors, follow the green emergency exit signs to the main Town Hall entrance and proceed to the assembly point at St George's Square.

Page 1 of 118 AGENDA

Agenda Subject Page Item No.

1 APOLOGIES FOR ABSENCE

2 MINUTES

2.1 17th February 2016 - Public Minutes 4 - 7 2.2 - 2nd February - To Follow

2.3 - 17th February - Private Minutes (Members Only)

3 CHAIR'S UPDATE Chair to report on issues since the last meeting.

4 DISCLOSURES OF INTEREST

Members are reminded that they must disclose both the existence and nature of any disclosable pecuniary interest and any personal interest that they have in any matter to be considered at the meeting unless the interest is a sensitive interest in which event they need not disclose the nature of the interest.

A member with a disclosable pecuniary interest must not further participate in any discussion of, vote on, or take any executive steps in relation to the item of business.

A member with a personal interest, which a member of the public with knowledge of the relevant facts would reasonably regard as so significant that it is likely to prejudice the member’s judgment of the public interest, must similarly not participate in any discussion of, vote on, or take any executive steps in relation to the item of business.

Disclosable pecuniary interests and Personal Interests are defined in the Council’s Code of Conduct for Members and Co- opted members.

5 URGENT BUSINESS The Chair to report on any business which is considered to be urgent and which should be discussed at the meeting in accordance with Section 100B(4)(b) of the Local Government Act 1972 and to determine when, during the meeting, any such business should be discussed.

6 REFERENCES FROM COMMITTEES AND OTHER BODIES

REPORTS

7 Report - Call - In Luton Cultural Services Trust 8 - 25 Report by: Service Director - Policy and Performance

Page 2 of 118 8 Progress Update on Barnfield College - Oral 26 - 26 Report Report by: Tim Eyton-Jones, Principal & CEO of Barnfield College

9 Luton Adult Learning Annual Self-Assessment 27 - 89 Report Report by: Tom Molloy - Luton Adult Learning

10 Declaration of Air Quality Management Area 90 - 103 (AQMA) And Amendments To Existing AQMA Report by: Liz Bailey, Team Manager, Food, Safety & Environment

11 Luton Skills and Employability Strategy 2016- 104 - 106 2020 - Report Report by: Paul Adams - Service Manager (Public Protection & Economic Growth)

12 Report of OSB Work Programme 107 - 118 Report by: Democracy & Scrutiny Officer

13 LOCAL GOVERNMENT ACT 1972, PART VA To consider whether to pass a resolution under Regulation 21(1)(b) of the Local Authorities (Executive Arrangements) (Access to Information) () Regulations 2000 to exclude the public from the meeting during consideration of the item(s) listed below as it is likely, that if members of the public were present during the transaction of the item(s), exempt information within the meaning of the Paragraph(s) of Part 1 of Schedule 12A to the Local Government Act 1972 indicated next to the item, would be disclosed to them.

Page 3 of 118 AGENDA ITEM

2.1

MINUTES OF THE OVERVIEW AND SCRUTINY BOARD (OSB) 17th FEBURARY 2016 at 6.00 P.M

PRESENT: COUNCILLORS Councillor M. Dolling (Chair), Councillor Baker (Vice Chair) Councillor Rafiq (Vice Chair), Franks, Green, Hopkins, Keens, Malik, Moles and Roden PUBLIC ACTION 10. MINUTES (REF: 2.1) Resolved: That the minutes of the meeting held on 13th January 2016 be taken as a correct record and the chair be authorised to sign them.

11. CHAIR'S UPDATE (REF: 3)

The following updates were made:

 The Asset Management Plan was a private and confidential document sent out in error and published on the website as a public document, which has now been removed. The presentation by the Service Director, Fixed Assets will be taken in private under Section 100A (4) of the Local Government Act 1972.  Following the special OSB meeting on 2nd February 2016 the Police and Crime Commissioners sent a letter of apology to Councillor Franks regarding the Governments shift to give PCCs the responsibility to take over Fire and Rescue Services. PCC now takes the view the suggestion is not completely off the agenda.  Ofsted Inspection– the Chair was interviewed as Chair of the Children’s Services Review Group and will invite the Director of Children and Learning to report the outcome back to a future meeting once the final report is published.  Recruitment of Social Workers Task and Finish Group – has been delayed due to the mini restructure of the Democracy Team and the forthcoming PCC elections. The Democracy and Scrutiny Team Leader will meet with Cllrs Hopkins and Green on Monday (22nd) to seek clarification for the Task and Finish Group, and an expression of interest email will be sent out to all non-executive members.  The Equalities Objectives and Equality Charter – this item will be reported to the next meeting (24th March). Cllr Hopkins advised her amendments were passed to the Equalities and Diversity Manager to incorporate into the document.

Resolved: That the above updates be noted.

Page 4 of 118 12. CORPORATE PERFORMANCE 2015-16 QUARTER 3 (REF: 8)

Israr Siddique, Corporate Senior Performance Analyst presented the report (Ref: 8) which requested the Board to make any comments to convey back to the Executive on 7th March 2016.

The following advise were given to the questions and comments raised by Members:

 The reason for some indicators having no target set was due to figures being reported on a monthly, quarterly and annual basis. For example, the Decent Streets (Ref 1) target is set twice a year to coincide with surveys carried out. The last survey took place in January and the results of that will be reported in the Quarter 4 Performance report. The Board needs to decide how it wishes such indicators should be reported in the future.  Some indicators figures were found to be an amalgamation across the quarters which were then repeated (e.g. Ref 7 – Net profit achieved through external trading). To make such indicators more meaningful in future reports they will have a supplementary dialogue and table to show the different areas with break downs.

 Officers were in the process of developing the 2016/17 indicators to be drawn from a number of different sources such as the prospectus in terms of what works and what does not work and the Council’s priorities. Members will be consulted and have the opportunity to include indicators on things reported on during the year e.g. social workers and agency costs.

 Public opinions on council services was measured historically through a general satisfaction survey through the citizens panel and Officers to explore this further.

Resolved: (i) That the Quarter 3 performance report be commended to the Executive meeting on 7th March 2016

(ii) That the number of children looked after per 10,000 population aged under 18 (Ref 23) be reported to a future meeting of the Children’s Services Review Group in more detail.

13. REVISED COMPLAINTS PROCEDURE (REF: 9) Bren McGowan, Partnership Manager presented the report (Ref 9) which requested comments on the draft revised corporate complaints procedure.

He advised the business intelligence review brought together staff dealing with complaints into area. The council’s complaints procedure was currently a three stage process and where complainants remained dissatisfied they could then approach the Local Government Ombudsman.

Page 5 of 118 The draft complaints procedure reduces the three stage process down to two stages investigation and review which would allow Service departments to work towards a resolution outside of the corporate procedure. This was to allow the corporate procedure only to be issued for complaints which cannot be resolved informerly.

The following comments were made on the Draft Complaints Procedure:  The Local Government Ombudsman (LGO) view is 12 weeks allows sufficient enough time for council’s to deal with a complaint. Under the current procedure complaints can take up to 20 weeks. The reduction advocated in the draft is in line with the LGO’s guidance by reducing to a two stage process which would ensure decisions are reviewed and provides sufficient safeguard to check that the response is appropriate and allow complainants speedier access to the LGO.

It was agreed to reduce from 3 to 2 stage complaints procedure.

 The LGO guidance of a complaint is defined as “an expression of dissatisfaction about a council service (whether that service is provided directly by the council or by a contractor or partner) that requires a response. There is no difference between a ‘formal’ and an informal complaint. Both are expressions of dissatisfaction that require a response.”

The above definition was difficult to understand and the Officer to develop a more simpler worded definition.

 To allow 20 working days ‘where operationally possible’ at both stages.

It was agreed to allow 20 days for each stage.

 The proposal includes a discretionary statement which allows the council not to investigate at stage 2 but to refer the complainant to the LGO

Categorisation of complaints as many complaints may fall into multiple categories and officer may define similar complaints in different ways. In addition to this Housing and Community Living use ‘timeliness standards’

 Issues which were not covered by the corporate complaints procedure. It was agreed for paragraph 12 to be removed.

Resolved: That the proposals as set out in the Draft Revised Complaints Procedure report (Ref: 9) be accepted.

14. OSB WORK PROGRAMME 2015/16 AND EXECUTIVE FORWARD PLAN (REF: 10)

Resolved: That the following item be added to the Work Programme:  Adult Community Learning Self Assessment – Tom Molloy Page 6 of 118 (reported to 24th March 2016 meeting)  Number of children looked after per 10,000 population aged under 18 – To be reported to the Children’s Service Review Group – Lee-Anne Farach, Service Director Specialist Family Support

(Meeting ended: 7.35pm)

Page 7 of 118

AGENDA OVERVIEW AND SCRUTINY BOARD ITEM: 7

DATE OF MEETING: 24TH MARCH 2016

REPORT AUTHOR: LISA JEROME (Democracy and Scrutiny Team Leader)

SUBJECT: CALLED-IN DECISION – LUTON CULTURAL SERVICES TRUST SAVINGS PROPOSAL

PURPOSE:

1. The purpose of this report is to invite the Board to consider the Call-In of Executive Decision Number: EX/41/16 Luton Cultural Services Trust Savings proposals.

RECOMMENDATIONS:

2. Overview and Scrutiny Board is recommended to consider the Called-in Decision of the Executive (EX/41/16) in relation to ’s consideration of Luton Cultural Services Trust Savings proposals.

REPORT:

3. At the Executive meeting held on 7th March 2016, the Executive considered a report of the Head of Community Living entitled ‘’ Luton Cultural Services Trust - Savings Proposals”. The original Executive report is attached as Appendix A to this report.

4. The Executive decided as follows:

That the Executive:

(a) Acknowledges the notice served by Luton Cultural Services Trust (Luton Culture) outlining their intention to terminate their leases and return the following Community Centres to the Council as of the 31/07/16:

(i) Raynham Way Community Centre (ii) Community Centre (iii) Community Centre (iv) Park Town Community Centre (v) In addition Luton Culture gave notice of their intention to cease the arrangement to run the Community Halls at Futures House.

Page 8 of 118 (b) Approves the undertaking of a full public consultation on the potential closure of the Community Centres named at (a)(i)to(v) above.

(c) Instructs the Service Director, Community Living to work with local communities, interested groups and other services to explore potential options for retaining some element of service at some of the affected centres, any such options must be cost neutral to the Council.

(d) Requests the Service Director, Community Living to report back to the Executive in July 2016, with the outcome of the consultation and the evaluation of options for the future use of the community centres.

(e) Authorises the entering into of a contract for service in respect of the statutory elements of the Library and Archive service with Luton Culture for a term of 5 years.

5. The following reason given for the above decision:

“To ensure a thorough and robust consultation is undertaken in response to the notice issued by Luton Cultural Services.”

6. The decision was subject to the Call-in process and in accordance with Standing Order 55.2, decision EX/41/16 was ‘Called-In’ by two Members of the Council, Councillors Michael Dolling and Alan Skepelhorn.

7. The stated reason for the Call-in was:

“To give Overview and Scrutiny Board an opportunity to examine the democratic process behind the decision, the consultation plans and the effects of the proposed closures on the local communities affected.”

8. The recommended process for dealing with ‘called-in’ decisions is for the Board to request the reasons why the two Councillors ‘called-in’ the decision and then to determine whether or not the decisions should be scrutinised.

9. The options available to the Board are:-

(1) indicate that they have no objection to the called-in decision being implemented;

(2) refer the called-in decision back to the Executive for reconsideration and may recommend that the Executive amend the called-in decision in some way;

(3) refer the called-in decision to a Task and Finish Group;

(4) refer the called-in decision to the Council.

APPENDIX

10. Appendix A - Executive Report - Head of Community Living entitled “Luton Cultural Services Trust - Savings Proposals”. 11. Appendix B – IIA

Page 9 of 118 APPENDIX A For: (x) Agenda Item Number: 14 Executive CLMT Meeting Date: 07/03/2016 Report of: Head of Community Living Report author: Mark Davie

Subject: Luton Cultural Services Trust - Savings Consultations: (x) Proposals Councillors (For Executive Only) Scrutiny Lead Executive Member(s): Cllr Burnett Stakeholders Wards Affected: All Others

Recommendations 1. That Executive:

(i) acknowledges the notice served by Luton Cultural Services Trust (Luton Culture) outlining their intention to terminate their leases and return the following Community Centres to the Council as of the 31/07/2016:

a. Raynham Way Community Centre b. Bushmead Community Centre c. Limbury Community Centre d. Park Town Community Centre e. In addition Luton Culture gave notice of their intention to cease the arrangement to run the Community Halls at Marsh Farm Futures House.

(ii) Approves a full public consultation on the potential closure of the Community Centres named in the notice

(iii) Instructs the Service Director, Community Living to work with local communities, interested groups and other services to explore potential options for retaining some element of service at some of the affected centres, any such options must be cost neutral to the Council.

(iv) Instructs the Service Director, Community Living to report back to the Executive in July 2016, with the outcome of the consultation and the evaluation of options for the future use of the community centres.

(v) Authorise the entering into of a contract for service in respect of the statutory elements of the Library and Archive service with Luton Culture for a term of 5 years.

Background 2. In 2014 members agreed to transfer the operation of the 10 Community Centres to Luton Culture, with the management of the buildings also transferring via a series of leases, these leases contained a notice period of 6 months, allowing Luton Culture to “hand back” any buildings by serving notice on the Council of their intention to do so.

3. At the same time members agreed to close the Saints Community Centre to make a substantial revenue saving and realise a capital receipt, this building closed on the 01/04/2015 and is currently the subject of an Asset of Community Value nomination.

4. The Executive, acting in its role as shareholder of Ltd (LLAL) at its meeting Page 10 of 118 on the 11th January 2016, supported the recommendations of the various Theme Leads in respect of charitable donations for 2016/17. These recommendations were commended for consideration by the Board of Directors of LLAL, which approved them at its meeting on 1st February 2016. In relation to Luton Culture the Theme Lead recommended reducing the donation by £500k in 2016/17 and a further £500k in 2017/18.

5. There is a risk that the funding through charitable donations of services that are of a statutory nature, such as the Library and Archive Service, might be considered to be ineligible for tax relief under the rules applying to Gift Aid. In order to manage this risk in the most practical and sensible way, LLAL has indicated that it will reduce its donation to Luton Culture by an appropriate amount (yet to be confirmed) with effect from 1st April 2016. LLAL will consequently increase the dividend payment to the Council to enable it to purchase the service directly from Luton Culture. The current position 6. Following the reduction in their donation the Board and Management of Luton Culture have been actively exploring options for cost savings so they can achieve a balanced budget.

7. Whilst some of the impacts of the donation reduction will be mitigated by organisational changes within Luton Culture, as part of their savings proposals Luton Culture have now given notice of their intention to return the above named Community Centres to the Council as of the 31/07/2016. In addition Luton Culture has also indicated that they would like the Council to work collaboratively with the Trust over the next 2 years to find an alternative operator for the Farley Community Centre.

8. As has previously been reported to the Executive successive reductions in the Fixed Assets repairs and maintenance budgets have made the ongoing repair on the Community Centre portfolio increasingly problematic.

9. Given that neither Community Living nor Fixed Assets have any budget set aside for the operation of these buildings, even in the short term, the Council does not have the money to continue to run these buildings once control of them is returned.

10. Officers will work throughout the consultation period with colleagues, community groups and the public to look at alternative running models.

11. Additionally Luton Culture has been made aware of the need to move to a contract for service in respect of the Statutory Library and Archive Services and negotiations on the terms and conditions of the new contract are on going. The new contract must be in place by the 1st April 2016 to ensure continuity of service. Luton Culture has advised that there will be no change to the existing library provision.

Goals and Objectives 12. To ensure a thorough and robust consultation is undertaken in relation to each of the named centres.

13. To agree a new contract for the Statutory Library and Archive Services

Proposal 14. To carry out a full public consultation on future options for the Centres with a view to closure if alternative models of operation cannot be agreed, any such options would need to be cost neutral for the Council.

15. To agree a new contract for the Statutory Library and Archive Services Key Risks 16. If the Council fails to consult appropriately there may be a risk of challenge to any future Page 11 of 118 decision.

17. Should any buildings close then any groups currently meeting there will have to find alternative premises, the experience from the closure of Saints Community Centre indicates that most groups will be able to do this without assistance. However, the Council may need to offer assistance

Consultations 18. A full public consultation will be undertaken, consisting of;

a. Meetings at the affected centres b. Questionnaires in paper and online c. Meetings with affected groups as necessary.

19. The Finance Review Group will be considering this report at its meeting on the 29th February 2016 and any recommendations will be reported to the Executive.

Appendices attached: Appendix A – Outlines of each Community Centre

Background Papers:

IMPLICATIONS For Executive reports For CLMT Reports  grey boxes must be completed Clearance is not  all statements must be cleared by an appropriate officer required

Clearance – agreed by: Legal At this time there are no legal implications to this report. Finance The financial implications relate to the Akita Choudhury, Senior unprecedented and continued of year on year Accountant, 17/02/2016 funding reductions and require all local authorities to work with significantly reduced resources which impact all areas of funding and regrettably impinge on front line services.

These financial implications include possible budget implications when one or more sites are returned to LBC and any LBC liability for redundancy costs. Financial implications will be subject to further executive report once the consultation has been completed.

Integrated Impact Assessment (IIA) – Key Points Equalities/ The draft Integrated Impact Assessment highlights Agreed Sandra Legate Cohesion/Inclusion the current users and impacted groups. Additional Equality and Inclusion (Social Justice) detail regarding the suggested impact will be Manager 16th February included upon completion of the 30 day 2016 consultation with stakeholders.

The IIA recognises that the ongoing work will need to identify whether the centres can be operated in alternative ways and the impact on local groups. Page 12 of 118 Environment There are no environmental implications in this Strategy & Sustainability report. Health There is the potential for direct implications on Kelly O’Neill public health. An IIA will be required on all Public Health facilities listed in the report. It is of vital importance 19/02/2016 that at all current services being delivered through these centres are audited/ evaluated. If the strategic decision is taken to close a centre, then a controlled shutdown of existing ways of working must be conducted; appropriating sign-posting of alternatives and ensuring that at the end of the process public and organisational needs have been met. Community Safety Staffing Other

FOR EXECUTIVE ONLY - Options:

1. Approve the recommendations in full 2. Reject the recommendations and instruct officers to prepare new recommendations.

Page 13 of 118

APPENDIX A - Integrated Impact Assessment Form (IIA) from June 2013

This form replaces the previous Integrated Impact Assessment form used by LBC. The key aim of an impact assessment is to ensure that all Council policies, plans and strategies support the corporate mission statement that

‘The needs of Luton’s people will be first in everything we do’.

1. Why do I need to do an IIA? The aim of this impact assessment process is to:  Ensure adherence to the legal duties contained within the Equality Act 2010 and associated Public Sector Duty to analyse the impact of decisions to be undertaken by Council.  Ensure the Council has due regard to equality taking a proportionate and timely approach to analysing the impact on citizens  Minimise duplication of initial impact assessments with regards to Environment and Health and maximise consideration of other key Council priorities of Inclusion and Community Cohesion  Ensure that the Council has been able to consider the social, health, environmental and economic impacts in its decision making in a single document and, where necessary enable the production of a comprehensive action plan to mitigate any potential negative impacts identified

2. When do I need to do an IIA?

An IIA must be started at the beginning of any project, policy or strategy, and cannot be finalised until such time as all consultations, as required, are undertaken.

 The Impact Table will help you to make early consideration of the potential impacts of your proposal and should be used from the point at which preliminary report is taken to Corporate Leadership and Management Team (CLMT) where appropriate. By using this table at your earliest point in the project, potential impacts can be highlighted and it will also be clear whether you need to carry out a full IIA.

 If you complete this table and all impacts identified are neutral, i.e. there is no noticeable impact on characteristics and priorities listed and you are fully confident of this, please contact the SJU by email setting out how you have reached this judgement as it is unlikely you will need to carry out a full IIA.

 An IIA must at all times identify those who will be affected by the decision, policy or strategy.

 At a time of economic austerity IIA authors are minded to consider the whole range of decisions, both locally and nationally when analysing the impact on citizens

 Your first early draft is to be sent to the Social Justice Unit for comments and guidance

 Once consultation has ended, the IIA must be updated with results of the consultation and returned to Executive, where required, for further consideration and approval – at this stage it will be signed off as completed by the Social Justice Unit

If at anytime you need further guidance please contact the Social Justice Unit. For your convenience, please see links at the end of this document to key Corporate and Partnership documents that may help you complete this IIA.

1 IIA From June 2013 Page 14 of 118

Proposal Title: LCST – Community Centres Review Lead Officer Name: Adam Divney

Date of IIA: 11th February 2015

Updated after consultation -

Early draft Seen by:1 Sandra Legate

Finalised IIA Signed and seen by SJU : Name: Date:

Please include the names of all other If there is any potential impact on staffing please contributors and stakeholders involved in the include the name/s of the trade union preparing of this proposal who have been representative/s involved in the preparation of this consulted with and agreed this assessment. assessment or any supporting evidence of request (Please note the IIA must not be carried out to participate: by one person): Adam Divney Mike McMahon Sandra Legate Mark Davie

Please provide an outline of your proposal: Information supporting the proposal (who, what, where, how2)

**please note that this is an early/ pre –consultation draft**

Discussions have been ongoing with Luton Culture in relation to funding arrangements and how best they can respond to proposed reductions in current funding. The Cultural Trust is principally funded through a LLAL donation and has been set targets for a reduction of £500k for 2016/17 and £500k for 2017/18 against a donation of £4.754m.

Various different proposals have been considered by Luton Culture, with the current situation being that LCST have outlined their intention to terminate the leases on five Community Centres, relinquishing control and returning the buildings to LBC, as of August 2016. The following Community Centres have been suggested: Raynham Way Community Centre, Bushmead Community Centre, Limbury Community Centre, Park Town Community Centre and The running of the Community Halls at Futures House, Marsh Farm.

1 Please send an early draft of your IIA to the SJU to ensure all impacts are being considered at the appropriate time 2 Breakdown of present users by ethnicity, age, gender, disability, religion/belief, sexuality (if recorded) Also, show areas in the town with the biggest and lowest needs. Greater emphasis is required at the start of the IIA on the service, how it is delivered now and how the new service will be delivered

2 IIA From June 2013 Page 15 of 118

Herein follows a summary of headline impacts with regards to the aforementioned Community Centres.

Community Centres being handed back by LCST to LBC

Building Potential Impacts

Bushmead Overview – the centre sits within the Barnfield ward of Luton and principally provides Community halls for community activities, as well as providing a nursery and a satellite hub for Centre the NHS Musculo-Skeletal Service. It has one other local comparative community facility, which is the Church based directly next door, Bushmead Christchurch.

The Centre has a large main hall with a kitchen and several other rooms that are available for hire. The centre has ample parking and is able to cater for medium to large groups of people. The centre receives 37K visits per annum

Activities held at the centre include the following: Bushmead Pre School (term time) Building Blocks Stay & Play Yoga Box Fit (Circuit Training) Luton Model Boat Club (2nd Monday) Luton & District Historical Society (3rd Monday) Councillor’s Surgery (Fortnightly) NHS Physiotherapy (appointment only) Pilates Karate (Ko Jo Club) Zumba Foster Carers (Monthly) 50+ Short Mat Bowls Weightwatchers Bushmead Junior Youth Club (term time) Playschemes (during holiday time)

Expected impacted groups: Any closure would have an impact on particularly young children and parents, due to the current provision. Older people and those taking part in the various sport and physical activities may be impacted unless the groups could be re located in another community, faith or leisure centre.

A dialogue with the Church next door would need to take place to consider if all or any activity could be re-provided from this location, which would mitigate against some of the potential impacts.

3 IIA From June 2013 Page 16 of 118

Building Potential Impacts Futures Futures House is a relatively new building and is also situated in area of greater House deprivation in the town – particularly for young children. Luton Culture operate the (Halls only) Community Halls based within Futures House, with lease arrangements in place via LBC. The community halls host bookings for a range of community and social activities. There are several other services based within the wider centre such as LBC (Children and Learning) and the NHS, whilst the centre itself sits in a very high area of deprivation.

The Centre has three large main halls that open out into one big space, with a kitchen available for hire. The centre has ample parking and is able to cater for medium to large groups of people. The centre receives 33K visits per annum

Activities held at the centre include the following: Manor Scouts Pole Fitness Pilates Arts Shah Jalal Islamic Foundation Prayers Limbury 50+ Social Group Slimming World Sundon Park Arts PCT Baby Health Clinic Redgrave Chatter babies Credit Union Futures 50+ Club Sangam Women’s Group Exercise - Keep Fit Councillors Surgery (1st & 3rd Saturday monthly) Art Workshop - Ad hoc

It is expected that Futures Halls will still continue to be operated in the same format by Marsh Farm Futures. The impact is therefore considered to be very little to service users. A dialogue with MFF will take place to ensure continuation of services

Building Potential Impacts Limbury Located in the Limbury Ward, the centre is mainly used for children’s activities. It has Community an adjoining parks pavilion, used for park sports. The Centre has two relatively close Centre buildings that host similar activities (Grasmere and Redgrave Children’s Centres)

The centre receives 6.5K visits per annum

Activities held at the centre include the following: Children’s Centre activities 10-12. Monday and Friday

4 IIA From June 2013 Page 17 of 118

First steps nursery – every day

Expected impacted groups: Any closure would have an impact on particularly young children and parents, due to the current provision. It’s likely that the current services could be re-provided from either Redgrave or Grasmere Children’s Centres, which under within under 0.5 miles distance of the centre.

A dialogue with LBC C&L will take place to ensure continuation of services.

Building Potential Impacts Park Town The centre sits within the South ward of Luton and principally provides space for Community children’s centre activities and hall hire/ community activities. It has two other and comparative community facility based locally (Chapel Street Nursery and ABC Children’s Children’s Centre in the Mall) and sits within a high level of deprivation. The Centre Centre has a main hall with a kitchen and two smaller rooms.

The centre receives 34K visits per annum

Activities held at the centre include the following: Park Town Pre-school Sing and Sign Drop In Baby Feeding and Tongue Tie Clinic Embroidery Sewing Group Food Bank 0-5 Stay and Play Stick Fighting Child Health checks Carers Drop-in Drop-in Health Clinic Messy Time Junior Youth Club Little Chatterboxes Cocaine Anonymous Ju-Jitsu (Adult and Junior) Kids Klub Councillors Surgery Church Group

Pending the outcome of the Children’s Centre review, It is expected that will still continue to be operated in the same format by the Pre-school learning Alliance. The impact is therefore considered to be very little to service users. A dialogue with MFF will take place to ensure continuation of services.

Should this not be achieved, there will be significant impacts on local children, young people and families – if the services cannot be moved to one of the other local Children’s Centre’s (within a 1mile catchment)

5 IIA From June 2013 Page 18 of 118

Building Potential Impacts Raynham Overview – the centre sits within the Wigmore ward of Luton and principally provides Way space for hall hire community activities – mainly for older people’s activities. It also Community has a preschool onsite who in the process of moving to a new location. It has no Centre other local comparative community facility based locally. The Centre has a large main hall with a kitchen. The centre has ample parking and is able to cater for medium to large groups of people.

The centre receives 43K visits per annum

Activities held at the centre include the following:

50+ Bowls U3A Table Tennis Pre School (moving to Wigmore Primary School) Flexercise (exercise Class for 50+) Youth Club Zumba Bujikan Dojo (Martial Arts) Saheth (Hindi Community Group) Tai Chi (Gentle stretching & Relaxation exercise class) Ballet and Tap

Impacted Groups: Older people would be impacted by closure of this centre as they form the principle user group. The short mat bowls is a particularly popular activity and has five sessions per week. Whilst there is no local similar facility, discussions would need to take place with local schools and faith centres to establish what provision could be accommodated.

Table 1 – Levels of Deprivation by centre Centre Level of deprivation Farley Community Centre (Most Top 10% most deprived in England deprived) Community Centre (Most Top 10% most deprived in England deprived) Park Town Community Centre (Most Top 10% most deprived in England deprived) Community Centre Top 10-20% most deprived in England Hockwell Community Centre Top 10-20% most deprived in England Chaul End Centre Top 20-50% most deprived in England Limbury Community Centre Top 20-50% least deprived in England Bushmead Community Centre Top 20-50% least deprived in England Raynham Way Community Centre (Least Top 10-20% least deprived in England deprived)

6 IIA From June 2013 Page 19 of 118

IMPACT TABLE The purpose of this table is to consider the potential impact of your proposal against the Equality Act 2010 ‘protected characteristics’ and the Council’s Social, Environmental and Economic priorities.

Once you have completed this process you should have a clearer picture of any potential significant impacts3, positive, negative or neutral, on the community and/or staff as a result of your proposal. The rest of the questions on this form will help you clarify impacts and identify an appropriate action plan.

AT THE PRESENT TIME THIS IS A DRAFT IIA AND NO CONCLUSIONS HAVE BEEN REACHED; FURTHER ANALYSIS IS REQUIRED TO CONSIDER THE FULL IMPACT.

Protected Groups Citizens/Community Staff (for HR related issues) Positive Negative Neutral Positive Negative Neutral Race Gender Disability Sexual Orientation Age Religion/Belief Gender Reassignment Pregnancy/Maternity Marriage/Civil Partnership (HR issues only) Care Responsibilities4 (HR issues only)

Social & Health5 Impact on community cohesion

Impact on tackling poverty Impact on health and wellbeing Environment Impact on the quality of the natural and built environment Impact on the low carbon agenda Impact on the waste hierarchy Economic/Business Impact on Luton’s economy and/or businesses

3 “Significant impact” means that the proposal is likely to have a noticeable effect on specific section(s) of the community greater than on the general community at large. 4 This is a Luton specific priority added to the 9 protected characteristics covered under the Equality Act and takes into account discrimination by association. 5 Full definitions can be found in section 3

7 IIA From June 2013 Page 20 of 118

Impact on jobs Impact on skills

Please answer the following questions

1. Research and Consultation 1.1 Have you made use of existing recent research, evidence and/or consultation to inform your proposal? Please insert links to documents as appropriate.

1.2 Have you carried out any specific consultation with people likely to be affected by the proposal? (if yes, please insert details, links to documents as appropriate).

Guidance Notes: If you have not yet undertaken any consultation you may wish to speak to the Consultation Team first as a lack of sufficient consultation could place the Council at risk of legal challenge.

Click here Luton Observatory Click here for LBC Consultation Portal For local demographics and information To access available relevant research already carried out

1.1.Insert any links to references including 1.2. Consultation – insert any links to websites below consultation documents

To be undertaken.

For advice and support from Consultation Team click here

1.3 Have you carried out any specific consultation with citizens likely to be affected by the proposal? If yes, please insert details, links to documents, as appropriate above. Please show clearly who you consulted with, when you consulted and the outcomes from the consultation. Mitigations from consultation should be clearly shown in Action Plan at end of document.

2. Impacts Identified 2.1 Where you have identified a positive* impact, for communities or staff, please outline how these can be enhanced and maintained against each group identified. Specific actions to be detailed in action plan below. *By positive impact we mean, is there likely to be a noticeable improvement experienced by people sharing a characteristic?

For advice & support from the Social Justice Unit click here

8 IIA From June 2013 Page 21 of 118

2.2 Where you have identified a negative* impact please explain the nature of this impact and why you feel the proposal may be negative. Outline what the consequences will be against each group identified. You will need to identify whether mitigation is available, what it is and how it could be implemented. Specific actions to be detailed in action plan below. *By negative impact we mean is there likely to be a noticeable detrimental effect on people sharing a characteristic?

2.3 Where you have identified a neutral* impact for any group, please explain why you have made this judgement. You need to be confident that you have provided a sufficient explanation to justify this judgement. *By neutral impact we mean that there will be no noticeable impact on people sharing a characteristic Example statement:

There is no evidence currently available to suggest that the Policy will have a noticeable impact, either positive or negative, on the groups identified above.

For advice & support from the Social Justice Unit click here For advice and support from the Public Health team click here

3. Social & Health Impacts If you have identified an impact on community cohesion6’, tackling poverty7 or health and wellbeing8, please describe here what this may be and who or where you believe could be affected, Please also ensure that you consider any possible impacts on Looked After Children.

Guidance Notes: Please use this section to describe the social and health impacts and detail any specific actions or mitigations in the action plan below.

6 is the proposal likely to have a noticeable effect on relations within and between specific section(s) of the community, neighbourhoods or areas. 7 is the proposal likely to have a noticeable effect on households that are vulnerable to exclusion, e.g. due to poverty, low income and/or in areas of high deprivation 8 Is the proposal likely to have a positive or negative impact on health inequalities, the physical or mental health and wellbeing of an individual or group, or on access to health and wellbeing services?

9 IIA From June 2013 Page 22 of 118

For advice and support from the Strategy & Sustainability Team click here

4. Impacts on the natural & built environment Environment Impacts If you have identified any impacts related to the built and natural environment9, low carbon10 and waste minimisation please describe here what this may be and who or where you believe could be affected (please see footnote below)

Is the proposal likely to impact on the waste hierarchy which includes issues shown in the table below:

Waste Hierarchy

For advice and support on Economic Development click here

5. Economic Impacts If you have identified any impacts related to Luton’s economy and businesses 11, creating jobs12 or improving skill levels 13, please describe here what this may be and who or where you believe could be affected (– please see footnote below)

Guidance Notes: Please use this section to describe the social impacts and detail any specific actions or mitigations in the action plan below.

9 Is the proposal likely to Impact on the built and natural environment covers issues such as heritage, parks and open space, cleanliness, design, biodiversity and pollution. 10 Is the proposal likely to impact on low carbon includes issues such as use of energy, fuel and transport. 11 Is the proposal likely to impact on Luton’s economy and businesses for example by creating an opportunity to trade with the Council, support new business opportunities? 12 Is the proposal likely to impact on the creation of new jobs in the local economy? This will also link to health and well- being and the reduction of poverty in the social box. 13 There are significant skills gaps in Luton’s economy. Is the proposal likely to create opportunities for up skilling the workforce or to create apprenticeships?

10 IIA From June 2013 Page 23 of 118

Please detail all actions that will be taken to enhance and maintain positive impacts and to mitigate any negative impacts relating to this proposal in the table below:

Action Deadline Responsible Intended Outcome Date Completed/ Officer Ongoing

A review of the action plan will be prompted 6 months after the date of completion of this IIA

Key Contacts:

Next Steps

 All Executive Reports, where relevant, must have an IIA attached

 All report authors must complete the IIA section of Executive Reports (equalities, cohesion, inclusion, health, economic, business and environment)

 All reports are to be forwarded to the Social Justice Unit, Public Health and Strategy & Sustainability Unit for sign off in time for Executive deadline

 On the rare occasion that the Social Justice Unit are unable to sign off the report, e.g. recommendations are in breach of legislation, a statement will be submitted by Social Justice Unit Manager or Equality and Diversity Policy Manager

Completed and signed IIA’s will be published on the internet once the democratic process is complete

11 IIA From June 2013 Page 24 of 118

Corporate Plan http://intranet/SupportServices/Document%20library/Corporate%20plan%2011th%20July%202011.doc

Equality Charter http://intranet/SupportServices/socialjustice/Document%20library/Equality%20charter.pdf

Social Justice Framework http://www.luton.gov.uk/Community_and_living/Lists/LutonDocuments/PDF/Social%20Justice/Social% 20Justice%20Framework%202012%20-2026.pdf

Family Poverty Strategy http://www.lutonforum.org/Forum/Documents/Family-Poverty-Strategy-Final-October2011_001.pdf

Joint Strategic Needs Assessment (JSNA) http://www.luton.gov.uk/Council_government_and_democracy/Lists/LutonDocuments/PDF/Consultatio n/Reports/Final%20JSNA%202011.pdf

Community Involvement Strategy http://www.luton.gov.uk/Community_and_living/Lists/LutonDocuments/PDF/Community%20in volvement%20strategy.pdf

12 IIA From June 2013 Page 25 of 118

AGENDA OVERVIEW AND SCRUTINY BOARD ITEM: 8

DATE OF MEETING: 24TH MARCH 2016

REPORT BY: TIM EYTON-JONES, PRINCIPAL & CEO OF BARNFIELD COLLEGE

CONTACT TEL:

SUBJECT: PROGRESS UPDATE ON BARNFIELD COLLEGE – ORAL REPORT

ORAL REPORT

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OVERVIEW AND SCRUTINY BOARD AGENDA ITEM 9

DATE OF MEETING: 24/03/2016

REPORT OF: Luton Adult Learning annual Self-Assessment Report

REPORT AUTHOR: Tom Molloy

SUBJECT: Luton Adult Learning’s annual self-assessment report

PURPOSE

The purpose of this report is to highlight to the Board the work of the Adult Learning service and the result of the Skills Funding Agency’s Learner Survey.

RECOMMENDATION

That members consider findings in the self-assessment report and the learner survey, make any necessary challenge, make suggestions on how the Service could improve further and offer feedback.

The self-assessment report is due to go to Executive on 4th April for approval and any amendments can be incorporated into the final report.

REPORT

Please see Appendix A.

APPENDIX:

Appendix A: Luton Adult Learning Self-Assessment Report Appendix B: The Skills Funding Agency Learner Satisfaction Survey Results

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Luton Borough Council Luton Adult Learning’s Self-Assessment Report 2014-15

Molloy, T

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Luton Adult Learning Vision:

Luton Adult Learning – empowering individuals, improving communities

Mission Statement:

To make Luton Adult Learning accessible and relevant while being an enjoyable and stimulating experience for all of Luton’s citizens and communities. To support the needs of who find it difficult to pay for learning with free or low cost learning which contributes to Luton Borough Council’s Investment Framework:  to increase income from business growth  to better equip residents of all ages to get jobs, through investment in education and training  to work efficiently with partners to ensure the most vulnerable people in Luton are safe and supported.

Introduction

Luton is a large town with a population in excess of 200,000. It has a population that is made of a variety of ethnic groups and suffers from a number of wards which have high levels of deprivation.

The 2011 Census identified that 44.6% of the population are White British, 29.9% Asian, 9.8% Black African/Caribbean with the rest being made up a number of different groups, many from Eastern Europe. 25% of the population do not have English as their first language and as a result there is a high demand for ESOL. On top this, 23.6% of the population have no qualifications and only 14.6% have achieved a qualification at level 1. Unemployment is 2% higher than the regional average which is at 5.7%. 38.4% of the population lives in social or rented housing.

It is this context of economic deprivation, low skills and a large number of non-English speakers, the Service aims to use Luton Borough Council’s Skills Funding Agency and other funds so they have the greatest possible positive impact on Luton’s citizens.

Luton Adult Learning (the Service) is committed to providing a broad range of Adult Learning activities that responds to community need; to offer enrichment, progression and development in the support of individuals, their families, their neighbourhoods, local organisations and the wider community.

The Service understands the importance of maximising access to learning for adults, bringing new opportunities, independence and autonomy to improving lives, whatever people’s circumstances.

The Service, as part of the Local Authority, also strives to promote social renewal by bringing local communities together to experience the joy of learning and the pride that comes with achievement, in order to inspire ownership and mobilise positive community change, respect and inclusion.

As a provider we understand the impact of Adult Learning on the social and economic well-being of individuals, families and communities and hope that through sustaining and building on our links,

Page 29 of 118 P a g e | 2 working with and alongside our communities, we can achieve our objectives set out later in this paper.

These objectives are based on the Government’s latest set of Skills’ policies which can be seen in the governments Skills Funding Letter 2015-16 and Apprenticeships 2020. These document makes detailed proposals for adult learning and apprentices which have guided the Service’s planning and approach.

The Service has been at the forefront of this initiative, both locally and nationally, and has acted as the lead organisation in the formation of one of only fifteen pilot Community Learning Trusts and one of the Community Learning Mental Health pilots.

Principles:

. Developing the skills and employment opportunities of Luton’s citizens. . Contribute to the success of the Investment Framework . Supporting employers so they develop a culture of developing staff through Apprenticeships and other programmes . Maximising access to learning for adults. . Facilitating a mixture of direct and indirect delivery . Maximising the impact of adult learning on the social and economic well-being of individuals, families and communities . Working in partnership with SFA providers, the third sector, higher education and local businesses . Aligning resources to create a single coherent offer . Evidence based curriculum with individual and community outcomes with measured impact. . Equality of Opportunity . Promoting social renewal by bringing local communities together . Empowering individuals to make a difference for self and family . Providing people with the skills to job gain qualifications and jobs . Supporting community engagement through partnership working . Targeted provision for the most deprived . Fees based on ability to pay

Objectives:

. Working with partners, to set out a vision and strategic direction to take services forward in Luton, through the commissioning and providing of small grants to organisations best placed to meet our objectives. . Increase the number of Apprentices and employers who offer Apprenticeships in Luton . Develop and support a learning culture in all communities . Improve the health and wellbeing of Luton’s citizens . Encourage and support volunteering across all communities . Widen participation in neighbourhood governance and local democracy . Stimulate demand and widen access to learning . Develop shared resources and services which meet the needs and aspirations of Luton’s communities

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. Improve levels of adult English (including ESOL) and Maths in Luton . Create opportunities for adults to support their children’s learning and development . Maximises the impact of LBC’s SFA grant and deliver value for money through the principles of ‘Pound Plus’

Target learners and organisations:

. Those adults least likely to be involved in learning . Learners residing in areas of deprivation . Learners with disabilities, both physical and learning, and individuals with mental health difficulties . The unemployed, under-employed and economically inactive . Adults without a full Level 2 qualification . Learners with an ESOL need . Offenders and their families . Families at risk . Male learners . Organisations supporting volunteers . Third sector organisations . Public Sector organisations and departments . Local businesses

How Luton Adult Learning will do this:

It will develop courses and apprenticeship programmes in line with the Investment Framework that meet the needs of Luton’s citizens and employers ensuring that the funds it receives are used to the greatest possible effect. It will work with industries and in sectors that have been identified by Luton Borough Council and its Local Enterprise Partnership (SEMLEP) to ensure that it assists in closing skills gaps and shortages. It will work closely with employers so they are able to access the learning and the training that helps them grow and employ more people.

The Service will continue to deliver a high quality Apprenticeship programme that meet the needs of Luton’s employers. It will look to develop systems that enable these to benefit from the value apprentices bring in response to the introduction of the government’s Apprenticeship Levy and other policy changes.

The Service will support community capacity building in a number of ways. The sharing of funds with community based organisations sustains and builds capacity within those organisations. The Service will support the development of organisations it works with by training their staff and volunteers in initial teacher training, safeguarding and other relevant CPD.

Develop a programme of full cost courses that will generate income to help improve learning opportunities for those most disadvantaged.

Luton Adult Learning is fully committed to ensuring that its learners are equipped with maths and English, including ESOL, to provide them with the essential knowledge, skills and understanding that will enable them to operate confidently, effectively and independently in life and work. These skills

Page 31 of 118 P a g e | 4 are seen as essential skills for progression into either employment or further/higher education leading to improved employment opportunities.

It will support learners attain higher levels in maths and English (including ESOL) by using Community Learning funding to provide ‘First Steps’ provision. These courses are to ensure that learners have the right skills, commitment and understanding to progress onto qualifications funded through the Adult Skills Budget. These courses will be between 10 and 20 hours and provide preparation to accredited learning, build learners’ confidence and offer a taster of accredited courses that learners could progress onto.

It will also offer community ESOL provision that compliments the existing fundable ESOL provision and clearly reaches those who would not normally access through other routes such as colleges and DWP, ESF and our own accredited provision

Family Learning helps develop and support a learning culture, helps parents/guardians support their children and aims to improve the levels of maths, English and language development in Luton. All of the Service’s Family Learning is planned and linked with Luton schools, children centres and other local voluntary providers. It supports the notion of intergenerational learning to help break the cycle of a lack of skills within the family. It is also intended as a steppingstone for progression to other English, Maths, ESOL, and / or vocational learning.

LBC is one of 61 providers nationally who were successfully awarded additional funding of £80k to work with local mental health partners to pilot short, part-time community learning courses. The aim is to test the effectiveness of targeted adult education courses in supporting recovery from mild to moderate mental health problems.

Self-Assessment Report 2014-15: Summary of Grades and Key Findings

Overall effectiveness Good Outcomes for learners: Good

Quality of teaching, learning and assessment: Good

Personal development, behaviour and welfare Good

Effectiveness of leadership and management: Good

Overall Effectiveness is good.

Luton Adult Learning has the following strengths:  Learners successfully achieve a broad range of personal learning objectives; they gain qualifications, new skills and the self-confidence to lead more fulfilling lives and to help overcome isolation within their local communities  The good teaching, learning and assessment help learners to develop employability skills that prepare them well for progression to further study, voluntary work and jobs; the focus on improving learners’ mathematics skills is particularly effective

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 The successful use of information learning technology (ILT) in lessons gives learners the confidence to develop their independent learning skills, particularly those who are new to education or returning to it after a long break from learning  Learners, many of whom have complex lives and face significant barriers to learning, receive excellent support to complete courses and to achieve qualifications; those with identified learning difficulties and/or disabilities achieve very successfully  Productive partnerships with a wide range of local organisations ensure that Luton Borough Council (Luton Adult Learning) (the service) is flexible and responsive in offering a diverse range of education and training courses that enhance the skills of local communities, different groups of learners and large and small employers.  Excellent Apprenticeship programme with good recruitment, employer links, high levels of success and outstanding learner progression into paid employment.  Good success rates on classroom based qualification programmes and achievement on community learning programmes  Apprentice Steps programme that offers fully integrated learning and work package for learners with Learning Difficulties  Good governance of the service  Effective information, advice and guidance across the service which enables learners to get onto the right course and make informed decisions about their next steps.  Develops provision to meet the needs of local learners and the local economy supporting the councils strategic plans for the area  Strong performance management and effective staff development lead to specific improvements in the quality of teachers’ practice in the classroom which has resulted in improvement in learner outcomes and success.  Good and effective use of ALS/DLSF leading to good success for these learners  Managers and staff actively promote equality and diversity, and a strong ethos of inclusion through the curriculum  Male learners’ success rates have increased significantly and there is now no gap between genders on Adult Skills courses.

Luton Adult Learning requires improvement in the following areas:  Continue to improve the quality of teaching, learning and assessment as insufficient amount is outstanding.  Review individual learning plans to check whether these set challenging targets aimed at extending learners’ knowledge and skills. Combine this with closer monitoring of the quality of written feedback to learners so they know how they can improve their work further.  Develop further the frequent and systematic monitoring of teachers’ classroom practices so that managers know where best to focus their quality assurance activities to bring about further improvements in teaching and learning.  Improve its recruitment of English and maths teachers.  The Service needs to improve learner involvement/voice activities and engagement.  Increasing male participation as the proportion of learners who are male remains low at 25%.

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SAR 2014-15: Overview of Provision Introduction

Luton Borough Council’s Adult Learning Service is the largest provider in Luton of Community Learning. This includes a large Family Learning programme and also provides a large number of Apprenticeships which have outperformed other local providers.

As well as these it also offers skills courses for adults including a large number for ESOL learners. These are funded through grants from the Skills Funding Agency. The Service also provides face to face careers advice under the banner of the National Careers Service and is a sub-contractor to Futures, the regional prime.

The priority areas of activity in 2014-15 were determined by local need and national policy. The strategic goal that the Service was set by Luton Borough Council was to contribute to its three point plan which is:

 To increase income from business growth  To better equip residents of all ages to get jobs through investment in education and training  To work efficiently with all the organisations mentioned above to ensure the most vulnerable in Luton are safe and supported.

To help achieve the Service focused on:

 Apprenticeships for 16-18 year olds and adults.  ESOL provision delivered intensively for Job Centre Plus customers.  Qualification programmes for adult learners, with a particular emphasis on people who are unemployed.  Community learning programmes: that focused on widening participation, neighbourhood governance, volunteering, Family Learning and programmes that support health and wellbeing in vulnerable groups.  Provide high quality, effective and impartial careers advice.

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Outcomes for learners are good

Total of learner starts counting for success.

Total over all areas 5,061

Learner starts counting for success by area

Adult Skills (inc. EFA funded learners) 1,094 Apprenticeships 121

Community Learning (inc. Family Learning) 3846

A). Outcomes for learners

12-13 13-14 14-15 National Success Rates Average Overall Success 88% 89% 91% Adult Skills 73% 80% 79% 82% Apprenticeships 84% 83% 79% 53% Community Learning (inc. Family Learning) 87% 95% 93% 90%

Strengths

 Overall success has increased for a third successive year.  Outstanding improvement in GCSE English results - 100% achievement of which 81% was A*- C.  Outstanding improvement in GCSE Maths results - 100% achievement of which 86% was A*- C.  Apprenticeship success remains significantly higher than the national average, despite a slight fall, and this has been achieved while working with significantly more employers and engaging with harder to reach learners such as care leavers.  ESOL success remains high at 81% and this is despite the vast majority of learners in this area having significant barriers and being initially assessed at pre-entry or entry level.  The service supports particularly vulnerable communities within Luton and equips residents of all ages to improve their employment prospects through investing in education and training. The largest subject area is community learning, consisting of projects and workshops for hard-to-reach communities and groups.  Outstanding work outcome for learners who complete an apprenticeship with the service with 81% progressing into paid employment.

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 Significantly improved destination data showing good outcomes, 71% Adult Skills learners tracked with 31% progressing to paid employment and 18% to higher learning.  Success rates for learners vocational NVQs remain high, particularly given the challenging personal circumstances many of the learners face in attempting to achieve these qualifications successfully.  The vast majority of learners make at least the progress that would be expected of them based on their starting points, with many being able to make positive changes in their lives as a result of the learning they have completed.  No significant difference in success rates of learners from different ethnic groups

Areas for Improvement  Success rates for English Functional Skills at level 2 have dropped significantly (but remain above the national average) and work needs to be done to improve these success rates.  Despite remaining above national benchmarks success rates for apprenticeships and adult skills provision have dropped slightly and this needs to be reversed.  Destination data shows that while a significant number of learners progress into paid employment this is not the case for female ESOL learners from the South Asians communities where progression for this cohort into employment is significantly lower than other learners from other backgrounds.

Quality of teaching, learning and assessment is good

Strengths

 25% of teaching is graded Outstanding and 65% Good at observation.  Teachers plan lessons thoroughly so that learners with different levels of ability and experiences learn well together. Teachers and assessors use a wide range of stimulating and innovative activities in their teaching, supported by good quality resources. Learners learn to use mobile technology, such as laptops, tablet computers and mobile telephones to research and capture information.  Teachers are well qualified and experienced; they ensure that lessons are lively and engaging and that learners participate enthusiastically. Learning is enhanced through the effective use of learning support assistants and classroom volunteers. Teachers are adept at encouraging learners to support one another well.  Feedback from learners about their teaching and learning is very positive. Learners said: o “The members of staff at Luton Adult Learning have all been excellent. I have had all the support I could ask for and have been motivated to complete work and learn new skills” o “The main strengths of Luton Adult Learning are : - support - encouragement - welcoming” o “There are many strengths of Luton Adult Learning, the obvious one being the support provided all times and guidance to a future career path”.  Leaders and managers place a high priority on the improvement of teaching and learning through the lesson observation process and through the professional development of staff.  The assessment of learners’ skills before they start an ASB course is rigorous and effective in ensuring that learners join the most appropriate courses at the right level. All teachers

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delivering on qualification courses have been introduced to and trained in using BKSB and are skilled in undertaking initial assessment and in interpreting the results effectively.  Lessons take place across a wide range of community venues in the town, most are attractive and well-resourced facilities. The majority of main classrooms are equipped with appropriate learning technology. All teaching and learning venues are checked and monitored to ensure ‘fit for purpose.’  Staff promote cultural diversity well both in lessons and around community venues. Most tutors successfully incorporate material into their lessons that helps prepare learners to understand the cultural diversity they will encounter in their social lives and British society. Learners and apprentices have a good level of respect for each other’s differences and for different cultures. In the majority of lessons, tutors make the most of opportunities available.

Areas for Improvement  The Service needs to increase the amount of teaching, learning and assessment that is outstanding.  Procedures to check the quality of teaching and learning are in their infancy and require improvement to ensure that managers have an accurate and up-to-date view of the standards of classroom practice and the actions required to develop teachers’ skills further  Target-setting and the quality of written feedback to learners on ESOL (English for Speakers of Other Languages) courses to help them achieve their full potential require improvement  The service needs to continue to develop the mathematics and English skills of all learners by ensuring that it becomes a norm for teachers to embed it into all teaching and learning and capitalise on naturally-occurring opportunities in classes to enhance the learners’ skills.

Effectiveness of leadership and management

The Effectiveness of Leadership and Management is Good.

Strengths  Partnership working is particularly strong. Managers work closely with specialist local providers and voluntary agencies to develop innovative and successful initiatives and projects. These include bespoke educational and skills building courses, as well as programmes that enable learners to re-engage with the community and with employment. Managers work closely with the Luton and Bedfordshire Community Learning Trust and the South East Midlands Local Enterprise Partnership to develop community projects that respond very effectively to local needs.  Strategic planning aligns well to the borough council’s priorities for promoting economic growth and sustainability. Managers plan and review the curriculum effectively to ensure it matches closely to the needs of the community. Leaders ensure that the provision is particularly effective in meeting the needs of those in the economically deprived wards of the county, and those from communities generally under-represented in education and training.  Leaders and managers analyse success rate data effectively and monitor learners’ achievements closely. Teachers and other staff receive a good range of accessible data

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reports that allow them to monitor effectively the progress and achievement of their learners, and to compare performance between learner groups over time.  The flexible commissioning model used to subcontract the provision to a wide variety of organisations ensures that the courses available to the learners are readily accessible in the areas of highest deprivation or concentration of groups in most need.  Excellent partnership work with employers who provide positive feedback and they have said: o “Luton Adult Learning was recommended to me by other schools, and they proved to be very useful, meeting all our needs.” o “Active Luton has a special relationship with Luton Adult Learning and the partnership working relationship that has developed is based on mutual respect and professionalism which has developed over a number of years. We are able to work together for the benefit of the community as our areas of expertise complement one another and the trust we have for one another's judgements and viewpoints has cemented this working relationship”  The service’s strategy is closely aligned to the council’s priorities to improve skills for employment and promote economic growth in the town. Senior managers and elected members in the council provide effective support for the service and contribute significantly to its strategic direction.

The governance of the provider:  Elected council members provide appropriate oversight and scrutiny of service operation. In association with LBC leadership, elected council members ensure continued links between the council’s strategic priorities and the planning of the curriculum to meet local and national priorities. Council members provide effective oversight of service finances.

Areas for Improvement  The service needs to improve the range of opportunities for learners and stakeholders to give their views about the quality of provision.  Managers have not always integrated sufficiently the quality improvement measures identified after an OTLA in a timely fashion.

The arrangements for safeguarding are effective:

Safeguarding is effective. Leaders, managers and staff work effectively to ensure that vulnerable learners are safe and able to thrive. All staff who have routine or frequent contact with vulnerable learners are appropriately checked, and tutors receive frequent training on safeguarding and safe working. Tutors and managers share a clear commitment to ensuring that all learners have the best opportunity to progress and develop skills in a tolerant, open and inclusive environment.

A good range of steps have been taken by managers to promote the Prevent agenda and meet service duties under counter-terrorist legislation. Three of the management team became Home

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Office approved trainers so they could ensure that all staff receive WRAP training. All active* staff have successfully completed the training. This has enabled them to identify and refer those who are at immediate risk of radicalisation or engagement in extremist activity.

*Non active staff either long term sick or on maternity leave.

Personal development, behaviour and welfare is good

 Overwhelmingly, learners are positive about their learning at LAL. Most learners develop high levels of confidence and self-belief in their own achievements. This is particularly so for learners on employability, family learning and ESOL courses and on apprenticeships. The majority of learners significantly exceed the skills they expect to develop at the start of their course.  Apprentices benefit from improving their confidence in the working environment from the effective development of assertiveness and team working skills.  A significant number of staff have completed Mental Health First Aid which has improved the support that can be offered to learners  Learners gain in confidence through their courses and build positive relationships with other members of their community. The majority of adults engage well in their learning activities and support each other to overcome personal and learning problems.  Apprentices have excellent support provided by a team of Case Load Officers who provide one to one pastoral support and progress tracking.  Learners have good access to independent careers advice and guidance through the well- established relationships that the service has with a range of partners such as National Careers Service. Learners have a good awareness about how the courses they are currently following, and those they could progress to, will improve their chances of finding new or improved employment.  Classrooms and communal areas are well maintained, tidy and enlivened by appropriate displays and information. Learners value the facilities and treat them with respect.

Areas for Improvement

 The attendance of a minority of learners requires improvement.  Opportunities to embed British Values are not always taken and some work is required to help teachers in this area.

Page 39 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

This is the first of two interim reports to inform you of your organisation’s survey responses. This report includes additional tabs generated by linking the survey responses to the Individualised Learner Record (ILR R04).

Guidance to take you through your indicative report can be accessed from the same section on the Provider Extranet where you opened this report. We recommend that you read the Guidance alongside the report.

The Guidance will explain in more detail how: • The 'Scores by Subject' tab summarises the Learner Satisfaction rating given by learners according to their main sector subject area (defined as the sector subject area that accounts for at least 80% of their learning. Apprentices have been included using the Apprenticeship Framework to identify the sector subject area.)

• The ‘Scores by Apprenticeships’ tab summarises the satisfaction rating given by apprentices broken down by age and subject.

• The ‘Scores by Sub-Contractor’ tab shows the satisfaction ratings for learners attending one of your sub-contractors. The five sub-contractors that had the largest number of responses to the survey for your organisation are included in your results.

Your organisation’s data presented in the report is unweighted for age, gender and level of study. For this report shared with you in February, the learner breakdown has been established from your learners' responses. Return 4 (R04) for the ILR has been used to check your learners' selections of their level of study.

The indicative results may change to the final FE Choices Learner Satisfaction Survey 2015 to 2016 published data. The data are for your information only and should not be published outside of your organisation.

If you have further questions about your report please contact us by emailing [email protected].

Page 40 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

Learner & Level (All Learners) Average Score All Ages 0 1 2 3 4 5 6 7 8 9 10 All Levels Q1. How satisfied or dissatisfied are you with the Entry Level 9.3 teaching on your course/programme? (422) Level 1 Level 2 Q2. How satisfied or dissatisfied are you with the way 9.4 Level 3+ staff treat you? (422) Unknown Q3. How satisfied or dissatisfied are you with the 16-18 advice you have been given about what you can do 8.9 All Levels after this course/training programme? (352)

Entry Level Q4. How satisfied or dissatisfied are you with the Level 1 support you get on this course/training programme? 9.3 (411) Level 2 Level 3+ Q5. How satisfied or dissatisfied are you that the course/training programme is meeting your 9.2 Adults expectations? (422) All Levels Q6. How satisfied or dissatisfied are you that your Entry Level college/learning provider responds to the views of 9.2 learners? (381) Level 1

Level 2 Q7. Overall, how satisfied or dissatisfied are you with 9.4 Level 3+ your college/learning provider? (422) Breakdown by Higher Levels (Adults)

Level 3 0% 20% 40% 60% 80% 100% Level 4+ Q8 How likely is it that you would recommend the college/learning provider to friends or family? (419)

Extremely likely Likely These are interim figures based on survey responses Neither likely nor unlikely Unlikely up to 15 February 2016. Figures are unweighted and Extremely unlikely any groups with fewer than 10 have been suppressed. Figures in brackets are the number of respondents Percentage of respondents who are likely to recommend your organisation answering 0-10 for each question. to friends or family 99%

Page 41 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

Learner & Level (All Learners) How do you usually travel to your college/learning provider? 200 All Ages 180 All Levels 160 140 Entry Level 120 Level 1 100 Level 2 80 60

Level 3+ 40 Number of Respondents of Number Unknown 20 0 16-18 Walk Bicycle Drive a car Car or taxi Motorcycle Train or Bus Other Does not or van passenger or scooter tube method of apply All Levels travel

Entry Level How long does your journey to your college/learning provider usually

take? Level 1 200 Level 2 180 160 Level 3+ 140

Adults 120 100 All Levels 80 Entry Level 60

40 Number of Respondents of Number Level 1 20 Level 2 0 15 minutes or less Between 15 and 30 Between 30 and 45 Between 45 and 60 More than 60 minutes Level 3+ minutes minutes minutes

Breakdown by Higher Levels (Adults) How much do you usually spend on travel each week? 200 Level 3 180 Level 4+ 160 140

120 These are interim figures based on survey responses 100 up to 15 February 2016. Figures are unweighted and any groups with fewer than 10 have been suppressed. 80 60 40 Number of Respondents of Number 20 0 Nothing £10 or less Between £10 & Between £20 & More than £30 Prefer not to say £20 £30

Page 42 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

Subject/Learning Area (All Learners) Average Score Health, Public Services and Care 0 1 2 3 4 5 6 7 8 9 10 Science and Mathematics Q1. How satisfied or dissatisfied are you with the Agriculture, Horticulture and Animal Care 9.2 teaching on your course/programme? (50) Engineering & Manufacturing Tech Construction, Planning & the Built Environ. Q2. How satisfied or dissatisfied are you with the way 9.5 ICT staff treat you? (50) Retail and Commercial Enterprise Q3. How satisfied or dissatisfied are you with the Leisure, Travel and Tourism advice you have been given about what you can do 9.0 after this course/training programme? (46) Arts, Media and Publishing

History, Philosophy and Theology Q4. How satisfied or dissatisfied are you with the support you get on this course/training programme? Social Sciences 9.3 (49) Languages, Literature and Culture Q5. How satisfied or dissatisfied are you that the Education and Training course/training programme is meeting your 9.2 Preparation for Life and Work expectations? (50) Business, Administration and Law Q6. How satisfied or dissatisfied are you that your A Level (2 or more) college/learning provider responds to the views of 9.0 learners? (47)

These are interim figures based on survey responses Q7. Overall, how satisfied or dissatisfied are you with up to 15 February 2016. Figures are unweighted and 9.2 your college/learning provider? (50) any groups with fewer than 10 have been suppressed. Figures in brackets are the number of respondents answering 0-10 for each question.

0% 20% 40% 60% 80% 100%

Q8 How likely is it that you would recommend the college/learning provider to friends or family? (50) Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely

Percentage of respondents who are likely to recommend your organisation to friends or family 98%

Page 43 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

Apprenticeships Average Score Age Band 0 1 2 3 4 5 6 7 8 9 10 All Ages Q1. How satisfied or dissatisfied are you with the 16-18 0.0 teaching on your course/programme? (<10) Adults Subject Q2. How satisfied or dissatisfied are you with the way 0.0 Health, Public Services and Care staff treat you? (<10) Agriculture, Horticulture and Animal Care Q3. How satisfied or dissatisfied are you with the Engineering & Manufacturing Tech advice you have been given about what you can do 0.0 after this course/training programme? (<10) Construction, Planning & the Built Environ.

ICT Q4. How satisfied or dissatisfied are you with the support you get on this course/training programme? 0.0 Retail and Commercial Enterprise (<10) Leisure, Travel and Tourism Q5. How satisfied or dissatisfied are you that the Arts, Media and Publishing course/training programme is meeting your 0.0 Education and Training expectations? (<10) Business, Administration and Law Q6. How satisfied or dissatisfied are you that your Other college/learning provider responds to the views of 0.0 learners? (<10)

These are interim figures based on survey responses Q7. Overall, how satisfied or dissatisfied are you with up to 15 February 2016. Figures are unweighted and 0.0 your college/learning provider? (<10) any groups with fewer than 10 have been suppressed. Figures in brackets are the number of respondents answering 0-10 for each question.

0% 20% 40% 60% 80% 100%

Q8 How likely is it that you would recommend the college/learning provider to friends or family? (<10)

Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely

Percentage of respondents who are likely to recommend your organisation to friends or family N/A

Page 44 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

Sub-Contractor Average Score All Sub-Contractors 0 1 2 3 4 5 6 7 8 9 10 Not Applicable Q1. How satisfied or dissatisfied are you with the #N/A teaching on your course/programme? (0) Not Applicable

Q2. How satisfied or dissatisfied are you with the way #N/A Not Applicable staff treat you? (0)

Q3. How satisfied or dissatisfied are you with the Not Applicable advice you have been given about what you can do #N/A after this course/training programme? (0)

Not Applicable Q4. How satisfied or dissatisfied are you with the support you get on this course/training programme? #N/A (0)

The sub-contractors that had the largest number of Q5. How satisfied or dissatisfied are you that the responses to the survey are shown in the table above. course/training programme is meeting your #N/A expectations? (0) These are interim figures based on survey responses up to 15 February 2016. Figures are unweighted and Q6. How satisfied or dissatisfied are you that your any groups with fewer than 10 have been suppressed. college/learning provider responds to the views of #N/A Figures in brackets are the number of respondents learners? (0) answering 0-10 for each question.

Q7. Overall, how satisfied or dissatisfied are you with #N/A your college/learning provider? (0)

0% 20% 40% 60% 80% 100%

Q8 How likely is it that you would recommend the college/learning provider to friends or family? (0)

Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely

Percentage of respondents who are likely to recommend your organisation to friends or family N/A

Page 45 of 118 Learner Satisfaction Survey 2015 to 2016 - Provider Report February 2016

LUTON BOROUGH COUNCIL (UKPRN: 10004124)

Scores by Learner Scores by Scores by Sub- Responses to Travel Profile of Scores by Subject Information Characteristics Apprenticeships Contractor Questions Respondents

% share of all your Profile of Respondents Number of Responses responses

16-18 Female Entry Level 0 0.0% Level 1 0 0.0% Level 2 5 1.2% Level 3+ 2 0.5% Male Entry Level 0 0.0% Level 1 0 0.0% Level 2 0 0.0% Level 3+ 0 0.0% Adult Female Entry Level 183 43.4% Level 1 30 7.1% Level 2 79 18.7% Level 3+ 51 12.1% Male Entry Level 29 6.9% Level 1 8 1.9% Level 2 8 1.9% Level 3+ 1 0.2% Unknown 26 6.2% Total 422 100.0%

Page 46 of 118 UKPRN 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124 10004124

Page 47 of 118 groups 16-18 All 16-18 L2 16-18 L3 Adult All Adult Entry Adult L1 Adult L2 Adult L3 Adult L3 Only All All Entry All L1 All L2 All L3 App-16-18 App-Adult App-All App-Education and Training App-Health, Public Services and Care sub-Education and Training sub-Health, Public Services and Care sub-Languages, Literature and Culture sub-Preparation for Life and Work sub-Science and Mathematics unknown

Page 48 of 118 Q1_All_BaseQ1_All_AvgQ2_All_BaseQ2_All_AvgQ3_All_BaseQ3_All_AvgQ4_All_BaseQ4_All_AvgQ5_All_Base Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low 389 9.311054 389 9.352185 324 8.901235 379 9.240106 389 212 9.367925 212 9.29717 175 8.88 206 9.203883 212 38 8.578947 38 8.631579 33 8.69697 37 8.702703 38 87 9.436782 87 9.632184 73 9.123288 86 9.465116 87 52 9.403846 52 9.634615 43 8.767442 50 9.4 52 52 9.403846 52 9.634615 43 8.767442 50 9.4 52 422 9.324645 422 9.35545 352 8.9375 411 9.26764 422 212 9.367925 212 9.29717 175 8.88 206 9.203883 212 38 8.578947 38 8.631579 33 8.69697 37 8.702703 38 92 9.402174 92 9.619565 78 9.089744 91 9.43956 92 54 9.407407 54 9.611111 45 8.777778 52 9.403846 54 Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low 18 9.222222 18 9.555556 17 8.647059 18 9.333333 18 50 9.18 50 9.48 46 8.956522 49 9.326531 50 17 9.764706 17 9.823529 12 9.333333 16 9.75 17 178 9.337079 178 9.235955 146 8.780822 175 9.2 178 33 9.363636 33 9.575758 26 9.269231 33 9.454545 33 26 9.615385 26 9.423077 21 9.571429 25 9.72 26

Page 49 of 118 Q5_All_AvgQ6_All_BaseQ6_All_AvgQ7_All_BaseQ7_All_Avgextremly likelyLikely Neither Unklikely Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low 9.164524 348 9.215517 389 9.401028 253 130 1 0 9.179245 182 9.263736 212 9.438679 132 77 0 0 8.684211 37 8.810811 38 8.921053 20 17 0 0 9.287356 85 9.376471 87 9.517241 65 21 0 0 9.25 44 9.045455 52 9.403846 36 15 1 0 9.25 44 9.045455 52 9.403846 36 15 1 0 9.191943 381 9.228346 422 9.412322 270 143 4 0 9.179245 182 9.263736 212 9.438679 132 77 0 0 8.684211 37 8.810811 38 8.921053 20 17 0 0 9.26087 90 9.311111 92 9.456522 65 24 2 0 9.240741 46 9.043478 54 9.407407 37 16 1 0 Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low 9.111111 18 9.111111 18 9.277778 13 4 1 0 9.2 47 9.021277 50 9.22 31 18 1 0 9.764706 16 9.8125 17 9.882353 17 0 0 0 9.179775 154 9.246753 178 9.466292 108 65 0 0 9.30303 32 9.40625 33 9.575758 21 12 0 0 9.692308 26 9.615385 26 9.769231 16 9 1 0

Page 50 of 118 extremely UnklikelyLG1 LG2 LG3 LG4 LG5 LG6 LG7 LG8 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 5 2 0 0 0 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Page 51 of 118 LG9 LG10 LG11 LG12 LG13 LG14 LG15 LG16 LG99 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 183 30 79 51 29 8 8 1 26 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Page 52 of 118 total Q12_1 Q12_2 Q12_3 Q12_4 Q12_5 Q12_6 Q12_7 Q12_8 0 Low Low Low Low Low Low Low Low 0 Low Low Low Low Low Low Low Low 0 Low Low Low Low Low Low Low Low 0 171 4 146 3 1 5 97 8 0 115 2 53 1 0 0 66 3 0 19 1 9 1 1 3 11 1 0 18 1 57 0 0 2 15 2 0 19 0 27 1 0 0 5 2 0 19 0 27 1 0 0 5 2 422 182 5 152 3 1 5 111 10 0 115 2 53 1 0 0 66 3 0 19 1 9 1 1 3 11 1 0 19 1 58 0 0 2 18 2 0 20 0 28 1 0 0 5 2 0 Low Low Low Low Low Low Low Low 0 Low Low Low Low Low Low Low Low 0 Low Low Low Low Low Low Low Low 0 Low Low Low Low Low Low Low Low 0 Low Low Low Low Low Low Low Low 0 5 0 10 0 0 0 3 1 0 21 0 19 0 0 3 9 0 0 3 1 10 0 0 0 3 1 0 100 2 43 1 0 0 52 1 0 3 0 28 0 0 1 3 1 0 9 1 4 0 0 0 11 2

Page 53 of 118 Q12_9 Q13_1 Q13_2 Q13_3 Q13_4 Q13_5 Q14_1 Q14_2 Q14_3 Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low Low 2 161 168 46 6 6 154 172 40 0 99 86 22 4 1 97 77 23 0 7 20 6 1 4 14 17 5 1 31 42 11 1 1 23 51 10 1 24 20 7 0 0 20 27 2 1 24 20 7 0 0 20 27 2 2 178 175 52 9 6 171 184 44 0 99 86 22 4 1 97 77 23 0 7 20 6 1 4 14 17 5 1 32 43 13 2 1 25 52 12 1 26 20 7 0 0 22 27 2 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 Low 0 0 0 0 0 0 0 0 0 5 8 4 1 0 6 10 2 0 19 22 7 1 1 24 19 5 0 8 7 2 0 0 4 9 3 1 81 76 15 3 2 83 66 20 0 13 13 6 1 0 6 21 6 0 14 6 4 2 0 13 11 2

Page 54 of 118 Q14_4 Q14_5 Q14_6 Low Low Low Low Low Low Low Low Low 6 0 15 4 0 11 1 0 1 1 0 1 0 0 2 0 0 2 6 0 15 4 0 11 1 0 1 1 0 1 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 1 2 0 6 0 0 0 0 0 0

Page 55 of 118 UKPRN 10000534 10004486 10004690 10002061 10000275 10000654 10000833 10009091 10007123 10002976 10003526 10004866 10005268 10005967 10005669 10006293 10007315 10001465 10001467 10003347 10005426 10005599 10007459 10005404 10006005 10004355 10001004 10000494 10001378 10001828 10006322 10006387 10007851 10007375 10000929 10002899 10005735 10007657 10002697 10005261 10008986 10005488 10000721 10005741 10007419 10003728 10003867 10007455 10000671

Page 56 of 118 10003894 10005744 10000948 10001778 10001005 10000238 10001831 10000446 10004181 10007002 10012892 10004692 10007405 10000285 10014196 10004723 10006174 10004589 10007013 10007431 10007916 10001850 10000415 10007697 10027655 10000486 10007755 10000115 10004319 10002565 10001971 10005535 10003190 10004603 10007659 10001457 10005457 10000532 10003430 10004547 10006086 10003688 10003593 10000610 10008081 10001394 10005398 10005916 10007402 10000712

Page 57 of 118 10000825 10005946 10006442 10007924 10005673 10007578 10007949 10005077 10007339 10007407 10001309 10003010 10004718 10006002 10007859 10001196 10002599 10002655 10003558 10003768 10003771 10005588 10003753 10000060 10001696 10001997 10002187 10004676 10005127 10005277 10000820 10003676 10003976 10004977 10007469 10000528 10001259 10006963 10001353 10001535 10005981 10009450 10002696 10002704 10002919 10000560 10002407 10002412 10002424 10005760

Page 58 of 118 10006020 10006050 10003023 10007977 10003035 10002463 10001310 10003197 10003200 10003206 10004257 10004695 10001144 10003385 10004340 10004721 10006570 10000747 10001000 10004552 10006987 10000093 10000952 10003872 10005989 10003755 10005548 10000994 10002094 10000794 10003146 10007502 10005509 10006317 10006331 10006332 10006494 10000201 10000427 10002861 10002863 10003019 10003193 10003508 10003708 10003748 10003955 10004478 10004530 10005514

Page 59 of 118 10006038 10006173 10013122 10000941 10004772 10002755 10004663 10005172 10007320 10004442 10004643 10007011 10007035 10005264 10004577 10003279 10005788 10005821 10006549 10000536 10000538 10003289 10001897 10002005 10002008 10002009 10003889 10004895 10000470 10005250 10006349 10006398 10001848 10002917 10004343 10004344 10004558 10005413 10005414 10005775 10006341 10006337 10007070 10009059 10000488 10001475 10002639 10004404 10005999 10006408

Page 60 of 118 10003240 10003165 10007434 10000848 10001230 10003189 10004499 10005089 10005810 10004579 10002850 10004116 10003571 10007396 10001548 10002859 10004760 10007817 10012477 10002923 10005124 10000878 10005956 10006378 10007696 10001743 10006574 10003382 10007709 10001477 10003855 10003402 10007938 10000812 10005782 10000715 10005750 10000561 10005064 10003026 10002843 10006303 10002979 10005926 10002107 10004484 10007193 10004856 10006847 10007500

Page 61 of 118 10004720 10001967 10004370 10006521 10006517 10008699 10001123 10000950 10002815 10003161 10003354 10000476 10001326 10004705 10007427 10007432 10007594 10007291 10004714 10006495 10006964 10002578 10005671 10006444 10006335 10006000 10042505 10006399 10005412 10000239 10005143 10004858 10004727 10003997 10004657 10004601 10004285 10004175 10003954 10004032 10003709 10003993 10004684 10004694 10003198 10008919 10003089 10002767 10009975 10002118

Page 62 of 118 10001723 10001695 10003895 10001800 10003989 10001008 10000863 10000896 10000703 10004376 10000976 10007576 10003765 10000146 10000143 10007143 10006427 10000975 10004113 10004180 10001726 10004930 10006299 10001883 10003678 10007162 10005389 10008640 10006841 10004797 10000840 10004739 10001148 10000385 10003564 10001093 10005466 10006566 10005736 10004144 10007636 10007364 10005583 10004432 10007875 10004204 10003088 10008641 10001463 10007643

Page 63 of 118 10005032 10007289 10007063 10005972 10005469 10007299 10002852 10002638 10007928 10002370 10002297 10009439 10001934 10000944 10003029 10002780 10007553 10007417 10007321 10005997 10005998 10005991 10005977 10005979 10005534 10005410 10004835 10005128 10004736 10004686 10004607 10004339 10003674 10003406 10001452 10002935 10002835 10002143 10001476 10001116 10000754 10000720 10000533 10003854 10003022 10001503 10006622 10005927 10003162 10008159

Page 64 of 118 10009600 10005897 10010548 10005200 10005575 10000789 10004375 10002111 10004576 10002064 10000673 10004632 10000028 10003744 10002471 10002907 10002554 10001549 10004440 10000850 10000020 10003478 10005549 10009072 10004002 10006986 10006022 10000473 10002613 10006463 10002264 10004645 10006942 10004177 10004813 10004112 10000191 10000831 10001193 10001869 10002260 10002841 10003609 10004542 10004748 10006365 10005891 10000099 10007015 10002356

Page 65 of 118 10002186 10007322 10003490 10001602 10007527 10005642 10005166 10023047 10005319 10004124 10001539 10003915 10007100 10002327 10002872 10001710 10005825 10009206 10007528 10003039 10006029 10003025 10001951 10006462 10004733 10001392 10003932 10000883 10008915 10006042 10002078 10006797 10003570 10006021 10007398 10005157 10001207 10002130 10002743 10007945 10004596 10003928 10005586 10011941 10006770 10002054 10007318 10003988 10007151 10001464

Page 66 of 118 10003995 10005017 10006432 10005752 10006734 10006600 10007567 10000834 10001919 10006547 10006426 10007348 10000055 10002126 10001458 10003816 10003866 10006472 10005074 10005109 10006407 10002368 10001928 10001918 10007157 10006845 10001078 10004240 10004013 10004303 10004762 10002244 10000080 10001094 10005126 10006175 10007623 10030120 10003407 10000748 10000755 10002868 10003996 10003987 10002618 10006245 10003853 10002910 10003207 10003692

Page 67 of 118 10003414 10002916 10000082 10006735 10003990 10007722 10000061 10003841 10005738 10004399 10008354 10002834 10003256 10007377 10004927 10004788 10000795 10006907 10006296 10007362 10001473 10001777 10007872 10000421 10005101 10006710 10005204 10006519 10002375 10003093 10003192 10003456 10003909 10003919 10001174 10001927 10006571 10001786 10005894 10001055 10003808 10009671 10002527 10005150 10001736 10006325 10006651 10008569 10005237 10003231

Page 68 of 118 10001744 10004823 10004807 10008024 10007951 10008426 10008591 10008935 10009213 10009687 10009491 10010572 10010584 10010940 10010672 10011880 10010939 10011165 10012467 10010571 10013208 10013515 10013548 10013106 10022654 10019026 10019839 10000452 10010523 10020123 10012834 10020256 10019227 10018942 10018328 10013539 10021665 10021018 10021755 10020194 10020981 10022358 10022237 10022788 10022763 10022856 10022627 10022117 10023139 10021842

Page 69 of 118 10019383 10022513 10018344 10022439 10020395 10020313 10019431 10022461 10023793 10022507 10024124 10024071 10023925 10024293 10024294 10024426 10024686 10024292 10021021 10025727 10024962 10026002 10024704 10023526 10026001 10021684 10022320 10023918 10025384 10026590 10027272 10022210 10028742 10029186 10030637 10030688 10030252 10023901 10032018 10032745 10033723 10033758 10032404 10032119 10033482 10033547 10012171 10033129 10033746 10034022

Page 70 of 118 10034309 10031984 10021172 10027693 10025330 10003375 10036143 10036345 10031408 10031241 10034240 10031146 10030670 10021850 10024603 10022311 10036282 10027873 10020307 10021793 10027893 10030249 10027766 10019314 10023896 10022503 10019155 10036952 10037344 10035270 10036333 10036431 10037348 10034315 10038911 10024404 10039859 10032740 10033478 10036578 10039882 10022405 10038112 10041332 10038913 10042190 10010792 10043685 10044028 10043571

Page 71 of 118 10042884 10025390 10046354 10010905 10044778 10001149 10053960 10053961 10053962 10004599 10046552 99999999

Page 72 of 118 Provider Name BARNFIELD COLLEGE NACRO NORTH HERTFORDSHIRE COLLEGE CENTRAL BEDFORDSHIRE COLLEGE AMERSHAM & WYCOMBE COLLEGE BERKSHIRE COLLEGE OF AGRICULTURE, THE (BCA) BRACKNELL AND WOKINGHAM COLLEGE SPAN TRAINING & DEVELOPMENT LIMITED UK TRAINING & DEVELOPMENT LIMITED HEART OF ENGLAND TRAINING LIMITED JTL OMEGA TRAINING SERVICES LIMITED TRANSWORLD PUBLICATIONS SERVICES LIMITED SOUTH & CITY COLLEGE BIRMINGHAM SANDWELL COLLEGE STAFFORD COLLEGE WALSALL COLLEGE BATH COLLEGE CITY OF BRISTOL COLLEGE INTEC BUSINESS COLLEGES LIMITED HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED S & B AUTOMOTIVE LIMITED WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION REASEHEATH COLLEGE S.W. DURHAM TRAINING LIMITED MIDLAND GROUP TRAINING SERVICES LIMITED BURTON AND SOUTH DERBYSHIRE COLLEGE BABINGTON BUSINESS COLLEGE LIMITED CHESTERFIELD COLLEGE DART LIMITED STEPHENSON COLLEGE STUBBING COURT TRAINING LIMITED UNIVERSITY OF DERBY WEBS TRAINING LIMITED BRITISH PRINTING INDUSTRIES FEDERATION LTD SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED WRITTLE COLLEGE GLOUCESTERSHIRE COUNTY COUNCIL PROSPECT TRAINING SERVICES (GLOUCESTER) LIMITED WAVERLEY BOROUGH COUNCIL RIVERSIDE TRAINING LIMITED BISHOP BURTON COLLEGE SELBY COLLEGE WEST KENT AND ASHFORD COLLEGE L.I.T.S. LIMITED LEICESTER COLLEGE WESTMINSTER KINGSWAY COLLEGE BEXLEY COLLEGE

Page 73 of 118 LEWISHAM SELETA TRAINING AND PERSONNEL SERVICES LIMITED BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION BURY COLLEGE ALLIANCE LEARNING DAMAR LIMITED KAPLAN FINANCIAL LIMITED MANTRA LEARNING LIMITED MICHAEL JOHN TRAINING LIMITED MICHAEL MCCORMACK NORTH LANCS. TRAINING GROUP LIMITED(THE) YMCA TRAINING ANDREW COLLINGE TRAINING LIMITED MICHAEL JOHN HEATH NORTH WEST TRAINING COUNCIL ST HELENS COLLEGE TTE TRAINING LIMITED TRAINING PLUS (MERSEYSIDE) LIMITED THE DARLINGTON COLLEGE ASKHAM BRYAN COLLEGE YH TRAINING SERVICES LIMITED STARTING OFF (NORTHAMPTON) LIMITED B L TRAINING LIMITED INGEUS TRAINING LIMITED A4E LTD METSKILL LIMITED FRANCESCO GROUP (HOLDINGS) LIMITED DIMENSIONS TRAINING SOLUTIONS LIMITED ROTHERHAM BOROUGH COUNCIL HUDDERSFIELD TEXTILE TRAINING LIMITED NEWCASTLE-UNDER-LYME COLLEGE (NULC) W S TRAINING LTD. CITY COLLEGE BRIGHTON AND HOVE REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED BARNARDO'S ITEC NORTH EAST LIMITED NORTH EAST EMPLOYMENT & TRAINING AGENCY LTD SPRINGBOARD SUNDERLAND TRUST KIRKDALE INDUSTRIAL TRAINING SERVICES LIMITED KEY TRAINING LIMITED BEDFORD COLLEGE AWE PLC CHILTERN TRAINING LIMITED READING BOROUGH COUNCIL SLOUGH BOROUGH COUNCIL WEST BERKSHIRE TRAINING CONSORTIUM UNIVERSITY COLLEGE BIRMINGHAM

Page 74 of 118 BOURNVILLE COLLEGE SOLIHULL COLLEGE BIRMINGHAM METROPOLITAN COLLEGE DUDLEY COLLEGE SANDWELL TRAINING ASSOCIATION LIMITED CITY OF WOLVERHAMPTON COLLEGE HUNTINGDONSHIRE REGIONAL COLLEGE PETERBOROUGH REGIONAL COLLEGE WARRINGTON COLLEGIATE WEST CHESHIRE COLLEGE COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED HENLEY COLLEGE COVENTRY NORTH WARWICKSHIRE AND HINCKLEY COLLEGE STRATFORD-UPON-AVON COLLEGE WARWICKSHIRE COLLEGE CARLISLE COLLEGE FURNESS COLLEGE GENII ENGINEERING & TECHNOLOGY TRAINING LIMITED KENDAL COLLEGE LANCASTER AND MORECAMBE COLLEGE LANCASTER TRAINING SERVICES LIMITED RWP TRAINING LIMITED LAKES COLLEGE WEST CUMBRIA ACACIA TRAINING AND DEVELOPMENT LTD CORNWALL COLLEGE D M T BUSINESS SERVICES LTD EDUCATION AND TRAINING SKILLS LTD PETROC PLYMOUTH COLLEGE OF ART SKILLS TO GROUP LIMITED BOURNEMOUTH AND POOLE COLLEGE, THE KINGSTON MAURWARD COLLEGE LOCOMOTIVATION LTD. PARAGON EDUCATION & SKILLS LIMITED WEYMOUTH COLLEGE BARKING AND DAGENHAM COLLEGE CENTRAL TRAINING ACADEMY LIMITED TOWER HAMLETS COLLEGE OF FURTHER AND HIGHER EDUCATION VOCATIONAL TRAINING SERVICES CARE SECTOR LIMITED GLOUCESTERSHIRE COLLEGE GLOUCESTERSHIRE ENGINEERING TRAINING LIMITED HARTPURY COLLEGE BASINGSTOKE COLLEGE OF TECHNOLOGY FAREPORT TRAINING ORGANISATION LIMITED FARNBOROUGH COLLEGE OF TECHNOLOGY FNTC TRAINING AND CONSULTANCY LIMITED SOUTHAMPTON ENGINEERING TRAINING ASSOCIATION LIMITED (THE)

Page 75 of 118 SOUTHAMPTON CITY COLLEGE SPARSHOLT COLLEGE HEREFORDSHIRE AND LUDLOW COLLEGE HEART OF WORCESTERSHIRE COLLEGE HERTFORD REGIONAL COLLEGE FINNING (UK) LTD. CHAMBER TRAINING (HUMBER) LIMITED HULL BUSINESS TRAINING CENTRE LIMITED HULL COLLEGE HUMBERSIDE ENGINEERING TRAINING ASSOCIATION LIMITED MCARTHUR DEAN TRAINING LIMITED NORTH LINDSEY COLLEGE CANTERBURY COLLEGE IPS INTERNATIONAL LIMITED MID-KENT COLLEGE NORTH WEST KENT COLLEGE EAST KENT COLLEGE BLACKBURN COLLEGE BURNLEY COLLEGE NELSON AND COLNE COLLEGE TRAINING 2000 LIMITED ACCRINGTON AND ROSSENDALE COLLEGE BMC (BROOKSBY MELTON COLLEGE) LEICESTERSHIRE COUNTY COUNCIL SOUTH LEICESTERSHIRE COLLEGE ROYAL BOROUGH OF KENSINGTON AND CHELSEA MARTINEX LIMITED EALING, HAMMERSMITH & BOLTON COLLEGE HOPWOOD HALL COLLEGE WIGAN METROPOLITAN BOROUGH COUNCIL ROCHDALE TRAINING ASSOCIATION LIMITED SALFORD AND TRAFFORD ENGINEERING GROUP TRAINING ASSOCIATION LIMITED STOCKPORT COLLEGE STOCKPORT ENGINEERING TRAINING ASSOCIATION LIMITED(THE) TAMESIDE COLLEGE ALDER TRAINING LIMITED ASSET TRAINING & CONSULTANCY LIMITED HALTON BOROUGH COUNCIL RIVERSIDE COLLEGE HERBERT OF LIVERPOOL (TRAINING) LTD HUGH BAIRD COLLEGE JOINT LEARNING PARTNERSHIP LIMITED KNOWSLEY COMMUNITY COLLEGE MARITIME + ENGINEERING COLLEGE NORTH WEST THE CITY OF LIVERPOOL COLLEGE MYERSCOUGH COLLEGE NATIONAL TYRE SERVICE LIMITED ROCKET TRAINING LIMITED

Page 76 of 118 SOUTHPORT COLLEGE ST HELENS CHAMBER LIMITED SYSCO BUSINESS SKILLS ACADEMY LIMITED BROADLAND DISTRICT COUNCIL GREAT YARMOUTH COLLEGE NORFOLK TRAINING SERVICES LIMITED POULTEC TRAINING LIMITED WALTHAM FOREST CHAMBER OF COMMERCE TRAINING TRUST LIMITED MOULTON COLLEGE NORTHAMPTONSHIRE INDUSTRIAL TRAINING ASSOCIATION LIMITED NORTHAMPTON COLLEGE TRESHAM COLLEGE OF FURTHER AND HIGHER EDUCATION MILLBROOK MANAGEMENT SERVICES LIMITED NEW COLLEGE NOTTINGHAM (NCN) IN TOUCH CARE LIMITED SHEFFIELD COLLEGE, THE SHREWSBURY COLLEGE OF ARTS & TECHNOLOGY TELFORD COLLEGE OF ARTS & TECHNOLOGY BARNSLEY COLLEGE BARNSLEY METROPOLITAN BOROUGH COUNCIL INDEPENDENT TRAINING SERVICES LIMITED DEARNE VALLEY COLLEGE DONCASTER COLLEGE DONCASTER METROPOLITAN BOROUGH COUNCIL DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED LESLIE FRANCES (HAIR FASHIONS) LIMITED ORACLE TRAINING CONSULTANTS LIMITED AXIA SOLUTIONS LIMITED PROJECT MANAGEMENT (STAFFORDSHIRE) LIMITED STOKE ON TRENT COLLEGE DARLINGTON BOROUGH COUNCIL HARTLEPOOL COLLEGE OF FURTHER EDUCATION MIDDLESBROUGH COUNCIL MIDDLESBROUGH COLLEGE NETA TRAINING TRUST REDCAR AND CLEVELAND BOROUGH COUNCIL REDCAR & CLEVELAND COLLEGE CLEVELAND YOUTH ASSOCIATION STOCKTON RIVERSIDE COLLEGE STOCKTON-ON-TEES BOROUGH COUNCIL THE TTE TECHNICAL TRAINING GROUP ACCESS TRAINING LIMITED B-SKILL LIMITED SUNDERLAND COLLEGE GATESHEAD COUNCIL MOBILE CARE QUALIFICATIONS LIMITED SOUTH TYNESIDE COLLEGE SUNDERLAND ENGINEERING TRAINING ASSOCIATION LIMITED

Page 77 of 118 ICON VOCATIONAL TRAINING LIMITED HOUNSLOW LONDON BOROUGH COUNCIL APPRIS CHARITY LIMITED FORSTER COMMUNITY COLLEGE LIMITED KIRKLEES COLLEGE NATIONAL BUSINESS COLLEGE LIMITED PHILIPS HAIR SALONS LIMITED SHIPLEY COLLEGE NEW COLLEGE SWINDON HAIR ACADEMY SOUTH WEST LIMITED LOWESTOFT COLLEGE KEITS TRAINING SERVICES LTD WEST ANGLIA TRAINING ASSOCIATION LIMITED COLLEGE OF HARINGEY, ENFIELD AND NORTH-EAST LONDON, THE HARINGEY LONDON BOROUGH COUNCIL NORTHUMBERLAND COLLEGE CHICHESTER COLLEGE LOOKFANTASTIC TRAINING LIMITED SUSSEX COAST COLLEGE HASTINGS PLUMPTON COLLEGE BRIDGWATER COLLEGE SOMERSET COLLEGE STRODE COLLEGE YEOVIL COLLEGE CRAVEN COLLEGE THE ACADEMY HAIR & BEAUTY LTD INTUITIONS LIMITED YORK COLLEGE CITY OF YORK COUNCIL LEEDS COLLEGE OF BUILDING ENGINEERING TRUST TRAINING LIMITED GRIMSBY INSTITUTE OF FURTHER AND HIGHER EDUCATION BOSTON COLLEGE SHAW TRUST LIMITED(THE) BIRMINGHAM ELECTRICAL TRAINING LTD PROSPECTS LEARNING FOUNDATION LIMITED BASINGSTOKE YOUTH ACTION TRUST LIMITED PETA LIMITED HEREFORDSHIRE GROUP TRAINING ASSOCIATION LIMITED HADLOW COLLEGE NEW COLLEGE STAMFORD HEATHERCROFT TRAINING SERVICES LIMITED MARDELL ASSOCIATES LIMITED EAST BERKSHIRE COLLEGE N & B TRAINING COMPANY LIMITED OLDHAM ENGINEERING GROUP TRAINING ASSOCIATION LIMITED (THE) THE VOCATIONAL COLLEGE LIMITED WIGAN AND LEIGH COLLEGE

Page 78 of 118 NORTH WEST COMMUNITY SERVICES TRAINING LTD DIDAC LIMITED YOUNGSAVE COMPANY LIMITED TEAM WEARSIDE LIMITED TDR TRAINING LIMITED YORKSHIRE COLLEGE OF BEAUTY LIMITED CAMBRIDGESHIRE COUNTY COUNCIL BROOKLANDS COLLEGE GUILDFORD COLLEGE BABCOCK TRAINING LIMITED INTER TRAINING SERVICES LIMITED ATG TRAINING CHARNWOOD TRAINING GROUP LIMITED NORTH NOTTINGHAMSHIRE COLLEGE WEST NOTTINGHAMSHIRE COLLEGE WEST SUSSEX COUNTY COUNCIL WOMEN'S TECHNOLOGY TRAINING LIMITED WAKEFIELD CITY COUNCIL NORTH TYNESIDE METROPOLITAN BOROUGH COUNCIL TAMESIDE METROPOLITAN BOROUGH COUNCIL TOWER HAMLETS LONDON BOROUGH COUNCIL FRIENDS CENTRE SANDWELL METROPOLITAN BOROUGH COUNCIL LONDON BOROUGH OF SUTTON (SCOLA) STOCKPORT METROPOLITAN BOROUGH COUNCIL SOUTH TYNESIDE COUNCIL SOMERSET COUNTY COUNCIL SUFFOLK COUNTY COUNCIL REDBRIDGE LONDON BOROUGH COUNCIL PRE-SCHOOL LEARNING ALLIANCE BOROUGH OF POOLE OLDHAM METROPOLITAN BOROUGH COUNCIL NORTH YORKSHIRE COUNTY COUNCIL NEWHAM LONDON BOROUGH COUNCIL NORFOLK COUNTY COUNCIL NEWCASTLE UPON TYNE CITY COUNCIL MEDWAY COUNCIL MANCHESTER CITY COUNCIL LIVERPOOL CITY COUNCIL LONDON ELECTRONICS COLLEGE LIMITED KNOWSLEY METROPOLITAN BOROUGH COUNCIL HAVERING LONDON BOROUGH COUNCIL NORTH EAST LINCOLNSHIRE COUNCIL NORTH LINCOLNSHIRE COUNCIL KINGSTON UPON HULL CITY COUNCIL EAST RIDING OF YORKSHIRE COUNCIL HILLINGDON LONDON BOROUGH COUNCIL GREENBANK PROJECT (THE) BOWLING COLLEGE EAST LONDON ADVANCED TECHNOLOGY TRAINING

Page 79 of 118 COVENTRY CITY COUNCIL THE CORNWALL COUNCIL LEWISHAM LONDON BOROUGH COUNCIL CUMBRIA COUNTY COUNCIL CROYDON LONDON BOROUGH COUNCIL BURY METROPOLITAN BOROUGH COUNCIL BRENT LONDON BOROUGH COUNCIL BRISTOL CITY COUNCIL BIRMINGHAM CITY COUNCIL MILTON KEYNES COUNCIL BUCKINGHAMSHIRE COUNTY COUNCIL WOLVERHAMPTON CITY COUNCIL LANCASHIRE COUNTY COUNCIL BEXLEY LONDON BOROUGH COUNCIL BARKING & DAGENHAM LONDON BOROUGH COUNCIL UNIVERSITY OF DURHAM UNIVERSITY FOR THE CREATIVE ARTS BUCKINGHAMSHIRE NEW UNIVERSITY LOUGHBOROUGH UNIVERSITY MANCHESTER METROPOLITAN UNIVERSITY COVENTRY UNIVERSITY OXFORD BROOKES UNIVERSITY STAFFORDSHIRE UNIVERSITY DE MONTFORT UNIVERSITY UNIVERSITY OF THE ARTS, LONDON RAVENSBOURNE FALMOUTH UNIVERSITY THE UNIVERSITY OF BOLTON NOTTINGHAM TRENT UNIVERSITY BRADFORD COLLEGE NORTHERN COLLEGE FOR RESIDENTIAL ADULT EDUCATION LIMITED(THE) ARTS UNIVERSITY BOURNEMOUTH, THE KENSINGTON AND CHELSEA COLLEGE CALDERDALE COLLEGE RICHMOND ADULT COMMUNITY COLLEGE (RACC) THE UNIVERSITY OF WEST LONDON SEEVIC COLLEGE MACCLESFIELD COLLEGE WORKING MEN'S COLLEGE CORPORATION WORKERS' EDUCATIONAL ASSOCIATION RUSKIN COLLEGE LIMITED MARY WARD SETTLEMENT THE MARINE SOCIETY COLLEGE OF THE SEA HILLCROFT COLLEGE FIRCROFT COLLEGE OF ADULT EDUCATION THE CITY LITERARY INSTITUTE WORTHING COLLEGE

Page 80 of 118 SALFORD CITY COLLEGE WAKEFIELD COLLEGE TRURO AND PENWITH COLLEGE SOUTH CHESHIRE COLLEGE RICHMOND UPON THAMES COLLEGE NORTH SHROPSHIRE COLLEGE HALESOWEN COLLEGE GATESHEAD COLLEGE FAREHAM COLLEGE EXETER COLLEGE EPPING FOREST COLLEGE OF FURTHER EDUCATION CORPORATION DERWENTSIDE COLLEGE BROCKENHURST COLLEGE HEREWARD COLLEGE OF FURTHER EDUCATION GREENWICH COMMUNITY COLLEGE WIRRAL METROPOLITAN COLLEGE OF FURTHER EDUCATION SOUTH THAMES COLLEGE TRAFFORD COLLEGE CENTRAL COLLEGE NOTTINGHAM SOUTH DEVON COLLEGE SOUTH DOWNS COLLEGE ROTHERHAM COLLEGE OF ARTS AND TECHNOLOGY REDBRIDGE COLLEGE OF FURTHER EDUCATION CITY COLLEGE PLYMOUTH NORTHBROOK COLLEGE SUSSEX NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT) NEWHAM COLLEGE OF FURTHER EDUCATION MID-CHESHIRE COLLEGE KINGSTON COLLEGE ISLE OF WIGHT COLLEGE CITY AND ISLINGTON COLLEGE HAVERING COLLEGE OF FURTHER AND HIGHER EDUCATION HACKNEY COMMUNITY COLLEGE EASTLEIGH COLLEGE CITY OF WESTMINSTER COLLEGE CAMBRIDGE REGIONAL COLLEGE BLACKPOOL AND THE FYLDE COLLEGE BISHOP AUCKLAND COLLEGE BARNET & SOUTHGATE COLLEGE LEEDS COLLEGE OF ART HEREFORD COLLEGE OF ARTS CLEVELAND COLLEGE OF ART AND DESIGN THE CARE LEARNING CENTRE (ISLE OF WIGHT) LIMITED SMART TRAINING AND RECRUITMENT LIMITED HOSPITALITY TRAINING PARTNERSHIP (IOW) LIMITED CHEYNE'S (MANAGEMENT) LIMITED

Page 81 of 118 HAWK MANAGEMENT (UK) LIMITED SKILLS TRAINING UK LIMITED SPRINGFIELDS FUELS LIMITED PRESTON COLLEGE RUNSHAW COLLEGE G.R. & M.M. BLACKLEDGE PLC MILTON KEYNES COLLEGE EAST DURHAM COLLEGE NEW COLLEGE DURHAM COUNTY DURHAM COUNCIL BEXLEY YOUTH TRAINING GROUP NHTA LIMITED WOODSPEEN TRAINING LIMITED LAGAT LIMITED EAST LINDSEY INFORMATION TECHNOLOGY CENTRE FOUR COUNTIES TRAINING LIMITED COLLEGE OF NORTH WEST LONDON, THE M I T SKILLS LIMITED BRADFORD CITY COUNCIL 5 E LTD. JOBWISE TRAINING LIMITED ROYAL BOROUGH OF KINGSTON UPON THAMES THE HEADMASTERS PARTNERSHIP LIMITED WANDSWORTH LONDON BOROUGH COUNCIL THE TRAINING & RECRUITMENT PARTNERSHIP LIMITED SOUTHAMPTON SOLENT UNIVERSITY AYLESBURY COLLEGE FUTURE-WIZE LIMITED SWINDON COLLEGE QINETIQ LIMITED NLT TRAINING SERVICES LIMITED ASPIRE TRAINING TEAM LIMITED ECONOMIC SOLUTIONS LIMITED NOVA RECRUITMENT SERVICES LIMITED LOUGHBOROUGH COLLEGE ACADEMY EDUCATION LIMITED BPP HOLDINGS LIMITED CARILLION CONSTRUCTION LIMITED DAVIDSON TRAINING UK LIMITED ENFIELD LONDON BOROUGH COUNCIL HADDON TRAINING LIMITED BRIGHT HORIZONS FAMILY SOLUTIONS LIMITED NORTH EAST CHAMBER OF COMMERCE, TRADE AND INDUSTRY NORTHERN RACING COLLEGE STRAIGHT A TRAINING LIMITED SKILLNET LIMITED ACHIEVEMENT TRAINING LIMITED TRAINING SERVICES 2000 LTD SOUTH WORCESTERSHIRE COLLEGE

Page 82 of 118 EDUCATION & YOUTH SERVICES LIMITED WALTHAM FOREST LONDON BOROUGH COUNCIL JOHN LAING TRAINING LIMITED COMMUNITY TRAINING SERVICES LIMITED WILTSHIRE COLLEGE SAKS (EDUCATION) LIMITED POSITIVE OUTCOMES LTD RETAIL MOTOR INDUSTRY TRAINING LIMITED QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED LUTON BOROUGH COUNCIL THE COLLEGE OF ANIMAL WELFARE LIMITED LIFETIME TRAINING GROUP LIMITED TYNE NORTH TRAINING LIMITED ESSEX COUNTY COUNCIL HAMPSHIRE COUNTY COUNCIL COUNCIL OF THE ISLES OF SCILLY THE SHROPSHIRE COUNCIL EALING LONDON BOROUGH COUNCIL THE WILTSHIRE COUNCIL HERTFORDSHIRE COUNTY COUNCIL SOUTHEND-ON-SEA BOROUGH COUNCIL HEREFORDSHIRE COUNCIL DEVON COUNTY COUNCIL SWINDON UNITARY AUTHORITY NORTHAMPTONSHIRE COUNTY COUNCIL CHILDREN'S LINKS LINCOLNSHIRE COUNTY COUNCIL BRIGHTON & HOVE CITY COUNCIL COMMON COUNCIL OF THE CITY OF LONDON SOUTHWARK LONDON BOROUGH COUNCIL E-TRAINING LIMITED THE REYNOLDS GROUP LIMITED KENT COUNTY COUNCIL SOUTHAMPTON CITY COUNCIL WEST BERKSHIRE COUNCIL PORTSMOUTH CITY COUNCIL CARSHALTON COLLEGE EAST SURREY COLLEGE GRANTHAM COLLEGE HIGHBURY COLLEGE PORTSMOUTH NEWBURY COLLEGE LINCOLN COLLEGE RUTLAND COUNTY COUNCIL HONDA MOTOR EUROPE LIMITED THE OLDHAM COLLEGE DUDLEY METROPOLITAN BOROUGH COUNCIL WALSALL METROPOLITAN BOROUGH COUNCIL CAMDEN LONDON BOROUGH COUNCIL UNIVERSITY OF LINCOLN WESTMINSTER CITY COUNCIL

Page 83 of 118 LAMBETH LONDON BOROUGH COUNCIL PDM TRAINING & CONSULTANCY LIMITED SUSSEX DOWNS COLLEGE SERCO LIMITED THE LEARNING CURVE (VOLUNTARY SECTOR DEVELOPMENT) BCTG LIMITED WOKINGHAM COUNCIL BRACKNELL FOREST BOROUGH COUNCIL DERBY COLLEGE BOROUGH OF TELFORD AND WREKIN SURREY COUNTY COUNCIL WARWICKSHIRE COUNTY COUNCIL ABINGDON AND WITNEY COLLEGE EAST RIDING COLLEGE CITY COLLEGE COVENTRY LEARNDIRECT LIMITED LEICESTER CITY COUNCIL SYSTEM GROUP LIMITED PETERBOROUGH CITY COUNCIL DERBY BUSINESS COLLEGE LIMITED SUNDERLAND CITY METROPOLITAN BOROUGH COUNCIL EXEMPLAS HOLDINGS LIMITED DERBYSHIRE COUNTY COUNCIL DERBY CITY COUNCIL THE UNIVERSITY OF SHEFFIELD VIRTUAL COLLEGE LIMITED CABLECOM TRAINING LIMITED MATRIX TRAINING AND DEVELOPMENT LIMITED THE LONDON COLLEGE OF BEAUTY THERAPY LIMITED MERCIA PARTNERSHIP (UK) LTD THE NORTHUMBERLAND COUNCIL SHEFFIELD CITY COUNCIL ACCESS TO MUSIC LIMITED CALDERDALE METROPOLITAN BOROUGH COUNCIL PLYMOUTH CITY COUNCIL ST HELENS METROPOLITAN BOROUGH COUNCIL WORCESTERSHIRE COUNTY COUNCIL HAYS TRAVEL LIMITED ISLE OF WIGHT COUNCIL BLACKBURN WITH DARWEN UNITARY AUTHORITY BLACKPOOL UNITARY AUTHORITY HAMMERSMITH AND FULHAM LONDON BOROUGH COUNCIL MERTON BOROUGH COUNCIL BROMLEY LONDON BOROUGH COUNCIL G B TRAINING (UK) LTD ST PAUL'S LEEDS CITY COUNCIL HARROW LONDON BOROUGH COUNCIL HUMBER LEARNING CONSORTIUM KIRKLEES METROPOLITAN COUNCIL

Page 84 of 118 ISLINGTON LONDON BOROUGH COUNCIL HARTLEPOOL BOROUGH COUNCIL TRN (TRAIN) LTD. THE LEARNING PARTNERSHIP FOR CORNWALL AND THE ISLES OF SCILLY LIMITED ROYAL BOROUGH OF GREENWICH YORKSHIRE TRAINING PARTNERSHIP LIMITED ACACIA TRAINING LIMITED V LEARNING NET SEFTON METROPOLITAN BOROUGH COUNCIL DOOSAN BABCOCK LIMITED LITE (STOCKPORT) LIMITED HAIR AND BEAUTY INDUSTRY TRAINING LIMITED WESTWARD PATHFINDER WEIR TRAINING LIMITED ACTIVATE LEARNING THE VOLUNTARY AND COMMUNITY SECTOR LEARNING AND SKILLS CONSORTIUM BOLTON METROPOLITAN BOROUGH COUNCIL THURROCK UNITARY AUTHORITY STAFFORDSHIRE COUNTY COUNCIL RICHMOND UPON THAMES BOROUGH COUNCIL STOKE-ON-TRENT UNITARY AUTHORITY ALT VALLEY COMMUNITY TRUST LIMITED SOUTH WEST REGIONAL ASSESSMENT CENTRE LIMITED ASPIRATION TRAINING LIMITED PILOT IMS LIMITED JGA LIMITED PREVISTA LTD TEAM ENTERPRISES LIMITED EXPEDIENT TRAINING SERVICES LIMITED HILLINGDON TRAINING LIMITED HUDSON & HUGHES TRAINING LIMITED JARVIS TRAINING MANAGEMENT LIMITED LIFESKILLS SOLUTIONS LIMITED THELIGHTBULB LTD CT SKILLS LIMITED DERBYSHIRE AND NOTTINGHAMSHIRE CHAMBER OF COMMERCE AND INDUSTRY THE MOTOR INSURANCE REPAIR RESEARCH CENTRE CSM CONSULTING LIMITED THE SKILLS PARTNERSHIP LIMITED BUSINESS MANAGEMENT RESOURCES (UK) LTD LEAGUE FOOTBALL EDUCATION JAGUAR LAND ROVER HOLDINGS LIMITED THE FOOTBALL ASSOCIATION PREMIER LEAGUE LIMITED XTP INTERNATIONAL LIMITED CRACKERJACK TRAINING LIMITED STEPS TO WORK (WALSALL) LTD THE DERBYSHIRE NETWORK TYNE METROPOLITAN COLLEGE PROFESSIONAL BUSINESS & TRAINING SOLUTIONS LIMITED EXG LIMITED

Page 85 of 118 CENTRAL SUSSEX COLLEGE PROGRESS TO EXCELLENCE LTD NOTTINGHAMSHIRE TRAINING NETWORK WILTSHIRE TRANSPORT TRAINING & DEVELOPMENT LIMITED JANARD TRAINING AND ASSESSMENT CENTRE LIMITED PGL TRAINING (PLUMBING) LIMITED WEST YORKSHIRE LEARNING PROVIDERS LTD LEARNING CURVE (JAA) LIMITED FOCUS TRAINING & DEVELOPMENT LTD MAINSTREAM TRAINING LIMITED OPTIONS 2 WORKPLACE LEARNING LTD ACCESS TRAINING (EAST MIDLANDS) LTD INSPIRE 2 INDEPENDENCE (I2I) LTD TRAIN'D UP RAILWAY RESOURCING LIMITED P.T.P. TRAINING LIMITED TQ WORKFORCE DEVELOPMENT LIMITED TOYOTA(G.B.) PLC HIT TRAINING LTD FIRST CITY TRAINING LIMITED BLUE TRAINING (U.K.) LIMITED NORTHERN CARE TRAINING LIMITED ENGLAND AND WALES CRICKET BOARD LIMITED INSTITUTE OF SWIMMING LIMITED LAWN TENNIS ASSOCIATION LIMITED BALTIC TRAINING SERVICES LIMITED START TRAINING LTD AURELIA TRAINING LIMITED SKILLS FOR SECURITY LIMITED BECKETT CORPORATION LIMITED SKILLS TEAM LTD SKILLS UK LTD BE TOTALLY YOU STEADFAST TRAINING LTD MI COMPUTSOLUTIONS INCORPORATED INTERACTIVE DEVELOPMENT EDUCATION LIMITED HEALTH & SAFETY TRAINING LIMITED QDOS TRAINING LIMITED TOTAL PEOPLE LIMITED THE VIA PARTNERSHIP LIMITED NORTH LIVERPOOL REGENERATION COMPANY LTD PROFOUND SERVICES LIMITED SOFTMIST LIMITED THE CHILD CARE COMPANY (OLD WINDSOR) LIMITED THE INTRAINING GROUP LIMITED MERCEDES-BENZ UK LIMITED IMPACT LEARNING & DATA SOLUTIONS LIMITED DAWN HODGE ASSOCIATES LIMITED MANCHESTER COLLEGE, THE PROCO NW LIMITED

Page 86 of 118 AVANT PARTNERSHIP LIMITED BESTLAND SOLUTIONS LIMITED OUTSOURCE VOCATIONAL LEARNING LIMITED PEOPLE AND BUSINESS DEVELOPMENT LTD TIR TRAINING SERVICES LTD ACHIEVE THROUGH LEARNING LIMITED CAPITAL ENGINEERING GROUP HOLDINGS LTD E.ON UK PLC LONDON SKILLS & DEVELOPMENT NETWORK LIMITED MARR CORPORATION LIMITED TALENT TRAINING (UK) LLP VIRGIN MEDIA LIMITED CHESHIRE EAST COUNCIL CHESHIRE WEST AND CHESTER COUNCIL VECTOR AEROSPACE INTERNATIONAL LIMITED RESOURCES (N E) LIMITED CENTRAL BEDFORDSHIRE COUNCIL URBAN FUTURES LONDON LIMITED CATCH 22 CHARITY LIMITED LEEDS CITY COLLEGE GREENBANK SERVICES LIMITED RAYTHEON SYSTEMS LIMITED SOUTH STAFFORDSHIRE COLLEGE MARKET DRIVEN TRAINING LIMITED LONDON LEARNING CONSORTIUM COMMUNITY INTEREST COMPANY BRINSWORTH TRAINING LIMITED ANDERSON STOCKLEY ACCREDITED TRAINING LTD EEF LIMITED FOCUS TRAINING (SW) LIMITED STAFF SELECT LTD ANNE CLARKE ASSOCIATES LIMITED SOCIAL ENTERPRISE KENT CIC B2B ENGAGE LIMITED BUSY BEES NURSERIES LIMITED OPEN DOOR ADULT LEARNING CENTRE LIVERPOOL CHAMBER TRAINING LTD CREATIVE PROCESS STAFFLINE RECRUITMENT LIMITED AGE UK TRADING CIC K & G HAIR LLP IXION HOLDINGS (CONTRACTS) LIMITED APPRENTICESHIPS & TRAINING SERVICES CONSORTIUM LIMITED SOUTH WEST ASSOCIATION OF TRAINING PROVIDERS LIMITED CONSORTIA TRAINING LIMITED CONSORTIUM OF VOCATIONAL AND EDUCATIONAL TRAINERS LIMITED GHQ TRAINING LIMITED UNIQUE TRAINING NORTH EAST LIMITED SBC TRAINING LIMITED INTROTRAIN (ACE) LIMITED

Page 87 of 118 ESG (SKILLS) LIMITED REDWOOD EDUCATION AND SKILLS LIMITED REED IN PARTNERSHIP LIMITED ALL TRADES TRAINING LIMITED RELEASE POTENTIAL LTD QA LIMITED SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE RATHBONE TRAINING TRAINING FUTURES (UK) LIMITED ASPIRE ACHIEVE ADVANCE LIMITED NOTTINGHAM CITY TRANSPORT LIMITED D MANTLE LIMITED THE REAL APPRENTICESHIP COMPANY LIMITED TRANS-PLANT TRAINING LIMITED CHAPMAN BENNETT ASSOCIATES LIMITED ALPHA BUILDING SERVICES ENGINEERING LTD ITS TRAINING LTD TRAINING STRATEGIES LTD. ASTUTE MINDS LTD PATHWAY FIRST LIMITED PARTNERSHIP DEVELOPMENT SOLUTIONS LTD APPRENTICE FUNDING ASSISTANT LIMITED EDEN TRAINING SOLUTIONS LIMITED JBC COMPUTER TRAINING LIMITED MPOWER TRAINING SOLUTIONS LTD PROVQ LIMITED PERTEMPS PEOPLE DEVELOPMENT GROUP LIMITED GP STRATEGIES TRAINING LIMITED EASTON AND OTLEY COLLEGE TRAINING SYNERGY LIMITED HOOPLE LTD AVANTA ENTERPRISE LIMITED BABCOCK SKILLS DEVELOPMENT AND TRAINING LIMITED LIGA (UK) LTD FIRST4SKILLS LIMITED LONDON VESTA COLLEGE LIMITED ACADEMY TRANSFORMATION TRUST LEARNING SKILLS PARTNERSHIP LTD SUCCEAD LIMITED THE APPRENTICE ACADEMY LIMITED GI GROUP RECRUITMENT LTD VQ SOLUTIONS LTD SKILLS FOR HEALTH LIMITED HEALTH EDUCATION NORTH EAST PERA TRAINING LIMITED JANCETT CHILDCARE & JACE TRAINING LIMITED HACKNEY LONDON BOROUGH COUNCIL SUMMERHOUSE EQUESTRIAN AND TRAINING CENTRE LLP EQL SOLUTIONS LIMITED GORDON FRANKS TRAINING LIMITED

Page 88 of 118 BOSCH AUTOMOTIVE SERVICE SOLUTIONS LTD CLARKSON EVANS TRAINING LIMITED PROSPECTS COLLEGE OF ADVANCED TECHNOLOGY MEADOWHALL TRAINING LIMITED HOB SALONS LIMITED CAPITA PLC Kidderminster College West Lancashire College Newcastle College Newcastle College Group HALFORDS LIMITED

Page 89 of 118

AGENDA ITEM OVERVIEW AND SCRUTINY BOARD

10

DATE OF MEETING: 24th March 2016

REPORT AUTHOR: Liz Bailey, Team Manager, Food, Safety & Environment

SUBJECT: Declaration of Air Quality Management Area (AQMA) and amendment to existing AQMA

PURPOSE:

1. Air Quality monitoring in the Borough has revealed that concentrations of nitrogen dioxide in the vicinity of Stuart Street and Road (affecting parts of , and South Wards) are above the objective level as required by the Air Quality (England) Regulations 2010. The Council are therefore legally required to declare an Air Quality Management Area (AQMA)

RECOMMENDATIONS:

2. The Overview and Scrutiny Board is asked to note the contents of this report and agree any recommendations for inclusion in the report to the 18th April 2016 Executive meeting.

REPORT:

3. Luton Borough Council is required to follow the process of Local Air Quality Management (LAQM) as set out under Part IV of the Environment Act 1995. LAQM requires Council’s to review and assess air quality in order to identify any areas where elevated concentrations result in people being exposed to poor air.

4. An exceedance for nitrogen dioxide was identified on Dunstable Road. Monitoring showed that concentrations at the façade of residential properties were 54 µg/m3, 14 µg/m3 above the objective concentration of 40 µg/m3. As a result, an air quality consultant was commissioned to undertake a Detailed Assessment of the area concerned. This report has been published on the Council website at http://www.luton.gov.uk/Environment/Environmental%20health/Air_pollution_2/Air%2 0Quality/pages/Pollution%20control%20-%20air_2.aspx

5. The detailed assessment revealed that a significant length of the A505, a section of the A6, a section of Dallow Road, a section of Castle Street and a number of other

Page 90 of 118 properties on the adjoining side streets are considered to have elevated concentrations of nitrogen dioxide (See Appendix 1), and as such, people will be exposed to poor air quality.

6. Following DEFRA’s approval of the Detailed Assessment, the LAQM process requires the Council to declare and Air Quality Management Area (AQMA). It is standard practice for Local Authorities to declare AQMAs based on a modelled contour of a 36 µg/m3 nitrogen dioxide concentration. This precautionary approach ensures that any inaccuracies due to the monitoring method used (diffusion tubes have a +/- 20% accuracy) have been allowed for, and that public health is protected.

Declaration Process

7. The Food, Safety and Environment Team have identified the properties which have all or part of their curtilage within the 36 µg/m3 zone of the exceedance for nitrogen dioxide (see shaded area of Appendix 2). The zone covers parts of Biscot, Dallow and South Wards.

8. The Council is required to consult with relevant persons affected and interested parties. The 8 week consultation process is nearing completion to invite comments on the proposal. The consultation dates are 22nd January to 18th March 2016. Comments received to date are at Appendix 3.

9. A request to formally declare and Air Quality Management Area and the sealing of the relevant Order will be presented to Executive on 18th April 2016

Following the Declaration

10. Following declaration, the Council will consult with it’s partners to produce an Air Quality Action Plan (AQAP) that includes appropriate actions to bring about a reduction of nitrogen dioxide concentrations in both the new and existing AQMA’s, in order to provide protection to the health of local residents.

11. The AQAP will be sent to DEFRA for approval and comment.

12. All interested parties will then work together to ensure that the actions outlined in the AQAP are delivered, with Environmental Health continuing to measure concentrations of particulates and nitrogen dioxide at chosen locations across the Borough.

13. An annual report will be submitted to DEFRA which reports on the progress of the actions identified in the AQAP together with the latest results of the monitoring.

14. All reports will be published on the Council’s website following receipt of satisfactory approval from DEFRA

Additional: Amendment to existing AQMA

15. Luton Borough Council declared it’s first AQMA in 2003, covering 24 residential properties.

Page 91 of 118 16. Following further assessment of this AQMA, it was extended in 2005 to cover a total of 431 residential properties. A new AQMA (2) was declared including the 24 properties with the exception of 1 (78 Halfway Avenue) which was omitted in error (see Appendix 4)

17. In order to simplify the records regarding declarations in the vicinity of the M1 Motorway, it is proposed that the property presently omitted from AQMA 2 is added by an amendment, and AQMA 1 is revoked.

18. DEFRA have been consulted regarding this amendment and this will be undertaken in accordance with guidance received by them to ensure the relevant legal requirements are met.

19. Elected members in the affected ward () will be consulted as appropriate.

FINANCIAL IMPLICATIONS

Non compliance with statutory requirements to declare the identified Air Quality Management Area could result in legal challenges to the Council by DEFRA

LEGAL IMPLICATIONS

It is a legal requirement that the Council follows the process of Local Air Quality Management (LAQM) as set out under Part IV of the Environment Act 1995, and that an Order is sealed to declare the identified AQMA.

BACKGROUND PAPERS

DEFRA Technical Guidance TG 09- LAQM https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/69334/pb13 081-tech-guidance-laqm-tg-09-090218.pdf

DetailedAssessment http://www.luton.gov.uk/Environment/Environmental%20health/Air_pollution_2/Air%20Qual ity/pages/Pollution%20control%20-%20air_2.aspx

APPENDIX:

Appendix 1 Contour line of air quality exceedance (Nitrogen Dioxide) Appendix 2 Proposed Air Quality Management Area Appendix 3 Consultation responses received to date Appendix 4 Existing Air Quality Management Area near junction 11 of the M1 Appendix 5 Draft Order template

Page 92 of 118

Appendix 1:

Contour line of air quality Exceedance (Nitrogen Dioxide)

Blue Line : 40µg/m3 contour Red Line : 36µg/m3 contour

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Appendix 2:

Proposed Air Quality Management Area

Blue area :Proposed Air Quality Management Area

Page 94 of 118

Appendix 3

Consultation responses received to date

Declaration of Air Quality Management in the Stuart Street, Dunstable Road and Surrounding Area Residents & Stakeholder Consultation

Interim Results Summary: 21 responses

Q1 Are you? please select one response only 3 (14%) a resident living in the area identified on the map as affected 1 (5%) a business operating in the area identified on the map as being affected 16 (76%) a resident of Luton living outside of the affected area 1 (5%) other stakeholder Other stakeholder - please specify 1 response:  Environment Agency

Q2 Do you have any issues/concerns about air quality in the Stuart Street, Dunstable Road and surrounding area that has been identified on the map as being affected? please select one response only 11 (52%) yes 7 (33%) no 3 (14%) don't know/not sure If yes, please tell us about your key issues/concerns (max 1000 characters) 12 responses  Traffic seems slower and more of it over recent months. often queues tailing back from Cardiff Road traffic lights along Stuart Street. - this must produce more pollution than before.

 The likely cause of air quality problems is queuing traffic. Therefore, the resolution is to identify the root causes of queuing traffic and help it to flow more freely. This will include more mini roundabouts, less traffic lights, phasing of traffic lights to maximise throughput, and removal of pedestrianisation.

 I reside just outside the nominate area;The area should have included that covered by all of Park Street, Cutenhoe Road and London Road.

 It is a danger to the health of people living in and passing through the area.

 I do not live in the area but it can be unpleasant to pass through. For the most part, wind disperses most of the noticeable effects of pollution but, when there is no wind, the residual smell

Page 95 of 118 of diesel exhaust lingers often with a smell normally attributed to paraffin which arises from unburnt diesel fuel emitted as black exhaust smoke. Many of the buses passing via Bury Park emit black smoke under engine stress, especially the older models. This usually indicates loss of engine compression or insufficient temperature in the cylinder to burn the mixture at 22:1 compression. This can be mitigated by top cylinder work and hotter running glow plugs. A better solution is to insist on Euro 6 compliance for all buses and HGVs in the area shown on the AQMA map. Leaving aside the recent controversy about whether VW diesels actually comply with the law, a reduction in private car passenger traffic in the AQMA and slowing its speed would be of assistance. As it is the amount of traffic in the area that has been identified as the cause, that also poses road safety issues which I have noticed is a problem. Vehicles queuing for car parks for example in Silver Street with engines ticking over also emit exhausts which are noticeable in the air.

 I use and cross the area under consideration as a pedestrian regularly so am concerned about the air quality and its effect on my health.

 Concerns for myself and my family's health. Office buildings being turned into more residential accommodation.

 Long levels of congestion from vehicles constantly on bury park road

 Yes we would like it to be improved. It is estimated that fine particles have an impact on mortality equivalent to around 4,200 deaths in London per year and a cost to society of £122,063 p/tonne, p/hectare, p/year (at the central range- see https://www.gov.uk/guidance/air-quality-economic- analysis).

 My breathing has suffered for many years while working in this area, close to the traffic lights, where traffic is stationery for a period of time.

 Certainly busy area with problems when traffic is held up especially on Stuart St

 I am concerned about the risks to health in the area concerned, particularly for those who live and work in the area.

Q3 Do you have any suggestions on how air quality could be improved in this area? please explain (max 1000 characters) 15 responses  No, but it must remain a dual carriageway (Stuart St) as it is a key arterial route through the town centre.

 Air quality is important to living healthy life. I think the environmental section from the Luton council, regional and central government must make the businesses, residents and other stakeholders comply with law.

 is road signage showing alternative routes adequate?

 The likely cause of air quality problems is queuing traffic. Therefore, the resolution is to identify the root causes of queuing traffic and help it to flow more freely. This will include more mini

Page 96 of 118 roundabouts, less traffic lights, phasing of traffic lights to maximise throughput, and removal of pedestrianisation.

 1. Speed limits. 2. Better traffic flows

 Plant more trees, London Plane trees are planted across London as they are very effective at removing pollution.

 Regretfully no

 Encourage people away from cars and improve traffic flow

 Please see my earlier reply on the issues. Cutting private car journeys in the area would help. Timing deliveries by HGVs and vans to less congested times of day would help. In London, a green zone was established where vehicles had to comply with a certain exhaust standard to be allowed in. Nor should a congestion charge be overlooked to raise both revenue to cover the cost of air filtration, subsidise public transport and provide a disincentive to bring cars into the town centre. Cutting bus fares might also help as would park and ride from the periphery of the Borough. Strict and rigid enforcement of evidently, visibly illegal exhaust emissions should be added to the powers of traffic wardens and PCSOs and used. Random testing of emissions, especially in very hot weather, should be carried out with roadside equipment even if the vehicle has a valid MoT. Of course, vehicles should be monitored by ANPR on entering and leaving the AQMA. Any without an MoT should be confiscated and, if the smoke emissions do not pass the test, the driver jailed.

 Limiting vehicles that use the area to those that do not emit NO2 unless the have to visit the area.

 Our suggestions below based on our experience working with London Boroughs and improvements with waste sites would not only help the area affected here in Luton 'recover' from the designation of being declared an AQMA., but some of the suggestions would also help with attitude change of the public, management of the AQMA and resource management. We are suggesting the implementation of: ULEZ (ultra-low emission zone) principles. Principles of the ULEZ will help LBC manage, administer, enforce and educate the proposed AQMA. No idling zones- you can apply for funds available for signage and promotion of this concept Enforcement/ deterrent- £50 on the fixed penalty notices for idling. Bus and private transport reform- Bus fleet retrofitted with cleaner technology, or new fleet must meet euro 6 emission standards in place by 2017 - Age limits for taxis and all must meet euro 6 engine compliance Non Road going Mobile Machinery and diesel generator limits (current tier 3b) for construction and demolition sites or other developments, including road works Road works consideration. scheduled for non-peak/ out of hours work) to alleviate issues during the operational day A review of the traffic flow to reduce idling, improve efficiency and future road works that impede flow Impose section 106 agreements in planning to monitor for particulates and NOx for new developments. Update planning policy guidelines to limit Small and Medium combustion plants being developed in that area for commercial and residential heating Encourage cycling, (possibly a Boris bike scheme), park and ride, communicate other means of transport around the area. See if the 'cycle to work' scheme can be promoted in town centre businesses, Communicate, educate and promote healthy living and the dangers of poor air

Page 97 of 118 quality.

 Get traffic to switch off their engines? or speed up the frequency that the lights change

 Obvious way is some restriction on heavy traffic, but this would only push it onto neighbouring streets, with more housing. Traffic management to reduce hold ups (more no right turn junctions, disentangle the double roundabout Stuart St/Dunstable Road, etc.).

 Reduce the nitrogen dioxide levels by restricting traffic especially commercial vehicles by some form of congestion charge as I believe traffic will get worse and the affected areas will spread.

 Improvement will only come from reduced emissions and the only local action that could be taken is a long term strategy to reduce the traffic in that area and to increase the average speed of vehicles.

Q4 Do you have any other comments on this matter? please explain (max 1000 characters) 13 responses  The air pollution cannot be restricted to airline but also to the ways resident disposes their rubbish. the industrial and road traffic emissions also pollute air

 The likely cause of air quality problems is queuing traffic. Therefore, the resolution is to identify the root causes of queuing traffic and help it to flow more freely. This will include more mini roundabouts, less traffic lights, phasing of traffic lights to maximise throughput, and removal of pedestrianisation.

 One way streets are causing "Rat runs" and the amount of speed humps do NOT decrease the speeds of vehicles in this area

 Presumably , the bulk of the pollution is produced by motor vehicles ,so the solution is as obvious as it is impractical

 I am concerned about the pollution impacts of expanding the airport. When this was being considered the consultation made a big point of managing the growth without harming the environment. Growth in pollution will affect people who work at the airport and people who live in Wigmore where the prevailing winds blow the pollutants. The parameters measured at the airport should be expanded to include NO2/Nox and we should be working with the airport to mitigate any increase in levels of this and the pollutants currently monitored.

 It would be useful to extend air quality monitoring to other parts of the town, especially those to which any enforcement of AQMA standards might displace traffic. Aircraft pollution presumably takes place above the atmosphere in the AQMA, although I am not sure where it falls back to earth, but I noticed that, by observation over the top of George Street from the Debenhams in store cafe, about one (sl) Easy jet a minute was taking off across the bottom of Castle Street.

 Obviously pedestrianise the area but I believe this is impractical. I'm at a loss with no ideas which are practical.

 No

Page 98 of 118  Speed bumps on Liverpool road as cars speed down this road.

 The council needs to address the traffic management of Bury Park area more precisely and more focus on reducing and limiting the places delivery and customer parking can take place

 no

 The alternative is to move the medical and dental facilities most likely to include vulnerable people somewhere else

 can you show levels for adjacent areas and increase over time

About You

The following questions are voluntary, however to ensure that we are reaching all residents we would appreciate it if you could answer the following questions about yourself.

Q5 Your postcode 21 responses  LU27YU

 LU2 7SL

 LU3 2UG

 LU2 7BD

 LU1 3NZ

 LU4 9AH

 LU3 3ND

 LU1 3NF

 LU3 1NQ

 LU3 3RQ

 LU3 3UL

 LU3 4DU

 LU2 9SP

 LU2 7QH

 LU11RS

 LU11HD

 AL10 9EX

Page 99 of 118  LU2 7HW

 LU1 3TA

 LU2 7EP

 LU3 3RQ

Q6 Are you . . . ? please select one response only 16 (80%) male 4 (20%) female

Q7 Which age group do you belong to? please select one response only 0 (0%) under 18 0 (0%) 18 - 24 1 (5%) 25 - 34 4 (20%) 35 - 44 2 (10%) 45 - 54 4 (20%) 55 - 64 9 (45%) 65 and over

Page 100 of 118

Q8 Which of the following groups best describes you? please select one response only 14 (78%) White - British 0 (0%) Asian/Asian British - Pakistani 0 (0%) White - Irish 0 (0%) Asian/Asian British - Bangladeshi 2 (11%) Other White 0 (0%) Other Asian 0 (0%) Mixed - White and Black Caribbean 0 (0%) Black/Black British - Caribbean 0 (0%) Mixed - White and Black African 1 (6%) Black/Black British - African 0 (0%) Mixed - White and Asian 0 (0%) Black Other 0 (0%) Other Mixed 0 (0%) Chinese 0 (0%) Asian/Asian British - Indian 0 (0%) East European 0 (0%) Asian/Asian British - Kashmiri 1 (6%) Other Other, please specify 3 responses  White English

 Mixed White

 Human

Q9 Do you consider yourself to have a disability? please select one response only 3 (15%) yes 17 (85%) no

Q10 Please state which of the following best describes your disability. please select all that apply 1 (33%) hearing impaired/deaf 0 (0%) visually impaired/blind 3 (100%) physical 0 (0%) emotional/mental health 0 (0%) learning 0 (0%) other Other, please specify 0 response

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Appendix 4:

Existing Air Quality Management Area near junction 11 of the M1

(1 of 4 maps – this map shows 78 Halfway Avenue - other maps are not to be amended)

Page 102 of 118

Appendix 5:

Draft Order template

Luton Air Quality Management Area Order 2016

Environment Act 1995 Part IV Section 83(1) Luton Borough Council AQMA Order

Luton Borough Council, in exercise of the powers conferred upon it by Section 83(1) of the Environment Act 1995, hereby makes the following Order.

This Order may be cited as the Luton Borough Council Air Quality Management Area 3 and shall come into effect on [date].

The area shown on the attached map in red is to be designated as an air quality management area (the designated area). The designated area incorporates the stretch of Dunstable Road (by ) through to Stuart Street and to Chapel Viaduct (by Latimer Road). The designated area also includes Telford Way, Castle Street (to Holly Street) and properties on other adjoining roads that are in close proximity to all of these roads. The map may be viewed at the Council Offices.

This Area is designated in relation to a likely breach of the nitrogen dioxide annual mean objective as specified in the Air Quality Regulations 2000.

This Order shall remain in force until it is varied or revoked by a subsequent order.

The Common Seal of Luton Borough Council was hereto affixed on [date] and signed in the presence of /on behalf of said Council

……………………………

Page 103 of 118

OVERVIEW AND SCRUTINY BOARD AGENDA ITEM: 11

DATE OF MEETING: 24th March 2016

REPORT AUTHOR: Paul Adams, Service Manager (Public Protection & Economic Growth)

SUBJECT: Luton Skills and Employability Strategy 2016-2020

PURPOSE:

1. To consult the Overview and Scrutiny Board on a draft revised Skills and Employability Strategy.

RECOMMENDATIONS:

2. The Overview and Scrutiny Board is recommended to consider and comment on the proposed Skills and Employability Strategy 2016-2020.

REPORT:

3. Luton is committed to the development of a skilled workforce, creating better opportunities for its residents and supporting a vibrant and thriving business economy. Luton faces significant challenges that affect people who live, learn and work in the town.

4. The Luton Investment Framework sets out an approach to attract over £1bn of inward investment leading to the creation of an additional 18,500 jobs, 5,700 new homes and new business growth and inward investment. Central to this growth is a skilled, adaptable workforce in the town, with the right qualifications and skills to compete for and get the new jobs that will come from the Investment Framework activities.

5. The current Skills and Employability Strategy was approved by the Executive in 2012. However, with the forthcoming launch of the Investment Framework in April 2016 it was considered time to review priorities and approach, resulting in a refreshed strategy document.

Page 104 of 118

6. A summary of the draft strategy is set out in Appendix 1 and the full document is in Appendix 2. Public consultation closes on 11 March 2016 and it is due to be considered by the Executive on 4 April 2016.

7. The draft strategy has 5 strategic priorities:

a) To improve young people’s transition from education to employment and to provide a more comprehensive vocational offer for young people aged up to 24 years old.

b) To increase the range and take up of vocational training offered, including the number of apprenticeships being created and taken up, for all ages and at all levels.

c) To improve opportunities for learning, self development and employment progression for all, but particularly for the low paid and the low skilled

d) To remove barriers and improve pathways into work for the unemployed

e) To facilitate work with employers and training providers to ensure Luton’s residents are equipped to meet the skills needs of local business needs now and in the future and to provide good quality jobs for local people.

8. The Strategy sets out issues and actions in the following areas:

 Luton’s young people (focusing on strategic priorities 1 and 2)  Adult residents and social mobility (focusing on strategic priorities 2 and 3)  Unemployment and social mobility (focusing on strategic priority 4)  Skills for Luton’s economic growth (focusing on strategic priority 5)

9. The actions are high level and will be supplemented by a detailed action plan agreed and regularly reviewed by partners and through the appropriate governance arrangements.

10. Working in partnership with other organisations will be critical to the strategy having a positive impact. Key external partners with whom the council closely works include Job Centre Plus, University of Bedfordshire, SEMLEP, Post 16 education providers such as Luton College and Barnfield College.

11. The Skills and Employability Strategy dovetails with the council’s apprenticeship strategy, the welfare reform agenda, stronger families programme and the council’s ambitions on attracting European funding for helping unemployed people move closer to the job market.

12. A PowerPoint presentation will be made to the Board and members are invited to comment on the proposals.

13. Consultation commenced on 17 February 2016. At the time of writing the report the consultation period was still live. A verbal update will be given to the Board as part of the presentation.

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APPENDICES

Appendix 1 : Summary of Skills and Employability Strategy (draft) Appendix 2 : Skills and Employability Strategy - full document (draft)

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AGENDA OVERVIEW AND SCRUTINY BOARD ITEM: 12

DATE OF MEETING: 24TH MARCH 2016

REPORT AUTHOR: EUNICE LEWIS (Democracy and Scrutiny Officer)

SUBJECT: OSB WORK PROGRAMME AND EXECUTIVE FORWARD PLAN

PURPOSE:

1. To enable the Overview and Scrutiny Board to plan and determine its work programme.

RECOMMENDATIONS:

2. That the OSB examines the current work programme attached at Appendix A and make any amendments accordingly.

3. That the OSB determine which items on the Executive Forward Plan attached at Appendix B, the Board wishes to include as an item in the work programme.

5. Note that responsibility for making any urgent changes to the work programme between meetings be delegated by the Board to the Democracy and Scrutiny Team Leader, in consultation with the Chair of the Overview and Scrutiny Board.

REPORT:

6. The Overview and Scrutiny Board is responsible for managing the Overview and Scrutiny work programme. The Board agreed that for an item to be placed onto the work programme, it must score highly against the topic selection criteria. Meaning, issues that therefore score highly are those that are of concern to elected members’ constituents.

7. Any urgent changes to the work programme between publication of this agenda and report and the Board meeting will be reported to the meeting by the Democracy and Scrutiny Officer.

8. Members are asked to consider and note the report.

Page 107 of 118 APPENDIX A

Meeting Date: 24th March 2016 Time: 6.00 p.m. Executive Meeting: 4th April 2016

Reminder Date: 26th February 2016 Deadline for Titles: 4th March 2016 Deadline for Reports submission: 11th March 2016 Responsible Democracy and Scrutiny Officer: Eunice Item Report author and format Barnfield College - update Tim Eyton-Jones, Principal & CEO of Barnfield College

Oral Report Declaration of Air Quality Paul Adams [email request received on Management Area 1/2/16]

Written report Luton Skills & Employment Paul Adams/Lesley Nicholls Strategy 2015-2018 Written Report

Equality Objectives and Equality Sandra Legate – OSB Chair has requested Charter – Request move to 24th this to be moved to the OSB in June 2016 March OSB/Exec 25th April Adult Community Learning Self - Tom Molloy Assessment Written report

OSB Work Programme 2015/16 Democracy and Scrutiny Team Officer and Executive Forward Plan Written report

Page 108 of 118 APPENDIX A

DRAFT WORK PROGRAMME NEW MUNICIPAL YEAR Early Dates due to Elections Meeting Date: Thursday 2nd June 2016 Time: 6.00

Executive Meeting date: Monday 6th June and Monday 25th June 2016 Reminder Date: Thursday 28th April 2016 Deadline for Titles: Wednesday 11th April 2016 Deadline for Reports Wednesday 18th April 2016 Responsible Democracy and Scrutiny Officer: – Eunice Item Report author and format Community Safety Partnership Head of Business & Consumer Services Plan 2014-2017 - Annual Report Written report Food Law Enforcement Service Paul Adams Plan 2015/16 – Annual Report Written report Performance Quarter 4 Israr Siddique/Nicola Monk Equality Objectives and Equality Sandra Legate – OSB Chair has requested Charter – Request move to 24th this to be moved to the OSB in June 2016 March OSB/Exec 25th April OSB Work Programme 2015/16 Democracy and Scrutiny Team Leader and Executive Forward Plan Written report Meeting Date: Wednesday 13th July 2016 Time: 6.00 p.m.

Executive Meeting: Monday 25th July 2016 Reminder Date: Wednesday 15th June 2016 Deadline for Titles: Wednesday 22nd June 2016 Deadline for Reports submission: Wednesday 29th June 2016 Responsible Democracy and Scrutiny Officer: AF Item Report author and format Tackling the Street Trade – Head of Business & Consumer Services progress update Written report 2014-2021 Playing Pitch Strategy Head of Community Living - Written report – Progress update Adam Divney and Mike McMahon OSB Work Programme 2015/16 Democracy and Scrutiny Team Leader and Executive Forward Plan Written report

Page 109 of 118 APPENDIX A

Meeting Date: Thursday 18th August 2016 Executive Meeting: Monday 19th September 2016 Executive Meeting: Monday 22nd August 2016

Reminder Date: 18th July 2016/22nd July 2016 Deadline for Titles: 27th July 2016/ 2nd August 2016 Responsible Democracy and Scrutiny Officer: Eunice

Item Report author and format

Child Poverty – progress Sandra Leagate, update/power point presentation

Performance Report – Quarter 1 – Head of Policy and Performance 2016-17 Israr Siddique/Nicola Monk

Written report OSB Work Programme 2016/17 Democracy and Scrutiny Team Leader and Executive Forward Plan Written report

Page 110 of 118 APPENDIX A

Meeting Date: Tuesday 27th September 2016 Time: 6.00 p.m.

Executive Meeting: Monday 17th October 2016 & Monday 14th November 2016 Reminder Date: 30th August 2016 Deadline for Titles: Wednesday 7th September 2016 Deadline for Reports submission: Wednesday 14th September 2016 Responsible Democracy and Scrutiny Officer: Angela

Item Report author and format

Gangs and Gun Strategy – update Head of Business & Consumer Services

Written report Overview of the ASB Strategy Vicky Hawkes/Sarah Hall moved to 2015-2018 – Update November meeting Written Report

Annual Scrutiny Report 2014/15 Democracy & Scrutiny Team Leader

Complaints Annual Report 2015-16 NEW Partnership Manager

OSB Work Programme 2016/17 Democracy and Scrutiny Team Leader and Executive Forward Plan Written report

Page 111 of 118 LUTON BOROUGH COUNCIL

FORWARD PLAN OF KEY DECISIONS FROM 4th April 2016

EXECUTIVE MEMBERSHIP: Councillors N. Ayub, Burnett, Castleman, Hussain, A. Khan, Malcolm, Dr. R. Saleem, Shaw, Simmons and Timoney.

Commencing from Monday 4th April 2016 the Council plans to make key decisions on the issues set out below. Key decisions relate to those which are likely:

 to result in the local authority incurring expenditure which is, or the making of savings which are, significant having regard to the Council's budget for the service or function to which the decision relates; or

 to be significant in terms of its effects on communities living or working in an area comprising two or more wards or electoral divisions in the area of the Borough.

The Forward Plan lists the business undertaken by or on behalf of the Executive and will be published 28 days prior to each Executive meeting. Those items identified for decision more than 28 days in advance may change in forthcoming Plans. There may also be occasions where a key decision is deferred to a later meeting. Each new Plan supersedes the previous Plan. Any questions regarding individual issues should be addressed to the contact specified in the Plan. The agendas and Forward Plans for meetings of the Executive will be published as follows:

Forward Plan Published Publication of Agenda Executive Meeting Date Forward Plan Published Publication of Agenda Executive Meeting Date 24th March 2016 14th April 2016 25th April 2016 4th March 2016 22nd March 2016 4th April 2016 18th March 2016 7th April 2016 18th April 2016

The following dates are draft until ratified at Annual Council on 17th May 2016:

Forward Plan Published Publication of Agenda Executive Meeting Date Forward Plan Published Publication of Agenda Executive Meeting Date 6th May 2016 25th May 2016 6th June 2016 11th November 2016 1st December 2016 12th December 2016 27th May 2016 16th June 2016 27th June 2016 9th December 2016 w/c 19th December 2016 9th January 2017 24th June 2016 14th July 2016 25th July 2016 6th January 2017 26th January 2017 6th February 2017 22nd July 2016 11th August 2016 22nd August 2016 3rd February 2017 23rd February 2017 6th March 2017 19th August 2016 8th September 2016 19th September 2016 3rd March 2017 23rd March 2017 3th April 2017 16th September 2016 6th October 2016 17th October 2016 24th March 2017 11th March 2017 24th April 2017 14th October 2016 3rd November 2016 14th November 2016

Link to published Executive Agendas, Reports and Decisions: http://democracy.luton.gov.uk/cmis5public/Documents/PublicDocuments.aspx

Note:

From time to time there will be a necessity to consider issues which will result in key decisions being taken which are not included in the Forward Plan, e.g. items of an extreme urgency, consultation papers issued by Government. Executive meetings are open to the public except to the extent that the public are excluded under paragraph 4(2) of The Local Authorities (Executive Arrangements) (Meetings and Access to Information) (England) Regulations 2012. (4(2)(a) Confidential information. 4(2)(b) Exempt Information. 4(2)(c) lawful power to exclude person to maintain orderly conduct of the meeting.))

This is a Formal Notice under the Local Authorities (Executive Arrangements)(Meetings and Access to Information)(England) Regulations 2012 that part of the Executive meeting listed in this Forward Plan will be held in private because the agenda and reports for the meeting will contain exempt information under Part 1 of Schedule 12A to the Local Government Act 1972 (as amended) and that the public interest in withholding the information outweighs the public interest in disclosing it.

The last page of this document sets out the definitions of Exempt Information under Paragraphs of Part 1 of Schedule 12A of the Local Government Act 1972. Any correspondence to be addressed to: The Service Director, Policy and Performance, Luton Borough Council, Town Hall, Luton, LU1 2BQ unless otherwise stated.

Page 112 of 118 LUTON BOROUGH COUNCIL FORWARD PLAN OF KEY DECISIONS AND KEY ISSUES

Title Key decisions Decision Date of Documents Exclusion of Contacts/ and key issues maker decision submitted for public required Lead Executive consideration Member(s) Treasury Management To borrow and invest, and to Head of Ongoing with dates Record of N/A Dev Gopal decisions on borrowing restructure borrowings where Corporate dependent on decisions (01582) 546087 and investments to appropriate, in order to optimise the Finance financial market optimise the Council’s Council’s financial position while conditions Councillor Malcolm financial position minimising risk and ensuring that all actions are in accord with the Council’s treasury management policy and strategy.

Luton Skills and To seek Executive approval for the Executive 4th April 2016 Report No Paul Adams / Lesley Employability Strategy Luton Skills and Employability (16th November Nicholls (01582) 546173 / 2015 - 2018 Strategy 2015 – 2018. 2015) 546271

Councillor Timoney

Treasury To report the treasury management Executive 4th April 2016 Report No Miriam Adams Management Activity activity to date to the Executive (01582) 546117

Councillor Malcolm

Restructure and Re- Further to Decision: EX/116/15, to Executive 4th April 2016 Report No Kimberly Radford provision of day care report back the outcome of the (01582) 547706 services in relation to consultation and seek Executive the African Caribbean approval for the restructure and Councillor N. Ayub and Milan Day relocation of the African Caribbean Centres and Milan Day Centres to the St. Monica’s Day Centre.

Charging for Non- To seek Executive approval to the Executive 4th April 2016 Report No Helen Lambert / Kimberly Residential Care increase in existing and introduction Radford Services of new charges and amendment to (01582) 547531 / 547706 the Charging Policy for the provision of Non-Residential Care Services. Councillor N. Ayub

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Bute Street Car Park To seek Executive approval Executive 4th April 2016 Report Yes - Paragraph Roger Kirk regarding the disposal of Bute 3 of Part 1 of (01582) 548268 Street Car Park schedule 12A to the Local Councillor Timoney Government Act 1972.

Civica Contract To seek Executive agreement to the Executive 4th April 2016 Report Yes - Paragraph Jayne Robinson (01582) proposed new Civica Contract and 3 of Part 1 of 547952 the contract term. schedule 12A to the Local Councillor Timoney Government Act 1972.

NEW - Delegation of To seek Executive approval to the Executive 4th April 2016 Report No Mo Harkin / Julie James- Functions under delegation of Functions under Lionel (01582) 546202 5 Prevention of Social Prevention of Social Housing 546240 Housing Fraud Act Fraud Act 2013 and associated 2013 and associated Regulations Councillor Shaw Regulations

NEW – Dunstable To seek Executive approval to the Executive 4th April 2016 Report No Christine Davy / Ali Ataie Road – Bury Park proposed Highway Amendments (01582) 546962 / 546047 Highway and consultation with affected Amendments residents and business owners – Councillor Castleman Dunstable Road / Bury Park.

NEW – High Town To seek Executive approval to Executive 4th April 2016 Report No David Carter Master Plan public consultation on the High (01582) 547331 Town Master Plan. Councillor Castleman

NEW – Taylor Street To seek Executive approval for Executive 4th April 2016 Report Yes - Paragraph Roger Kirk Car Parks proposals regarding Taylor Street 3 of Part 1 of (01582) 548268 Car Parks. schedule 12A to the Local Councillor Timoney

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Government Act 1972.

Closure of Bowling To seek Executive approval to the Executive 18th April 2016 Report No Alex Constantinides / Barry Greens number and location of those Timms (01582) 547202 / bowling greens to be closed 546702 following extensive consultation with users. Councillor A. Khan

Rights of Way To seek approval to a Rights of Way Executive 18th April 2016 Report No Keith Dove (01582) 547211 Improvement Plan Improvement Plan (RoWIP) (8th February 2016) (RoWIP) required by the Countryside and Councillor Castleman Rights of Way Act 2000, and prepared following extensive review of the rights of Way in and around Luton.

Post 16 Transport To seek Executive approval to the Executive 18th April 2016 Report No Debbie Craig (01582) Post 16 Transport Policy for 548015 September 2016. Councillor Hussain

Declaration of Air To seek Executive approval to the Executive 18th April 2016 Report No Liz Bailey (01582) 548493 Quality Management formal designation of the area Area identified as an Air Quality Councillor Burnett Management Area by making an Order under Section 83 (1) of the Environment Act 1995

Adult Community To seek Executive approval for the Executive 18th April 2016 Report No Tom Molloy (01582) Learning Self- annual self-assessment report and 490033 Assessment for its submission to Ofsted. Councillor Hussain

NEW – February To request the Executive to Note Executive 18th April 2016 Report No Dev Gopal / Tim Lee Budget Monitoring the final budget monitoring forecast (01582) 546087 /546094 for 2015/16.

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Councillor Malcolm

NEW – Fair Trade To seek Executive approval to Executive 18th April 2016 Report No Laura Church / Chris Addey Luton: The Council’s confirm the Council’s contribution to (01582) 546433` contribution Fair Trade Luton including the contribution to the Social Value Act. Councillor Burnett

NEW – Enterprise To seek Executive to confirm Luton Executive 18th April 2016 Report No Laura Church (01582) Zone Governance Borough Council’s representation 546433 on the Enterprise Zone Strategic Board. Councillor Simmons

NEW – Changes to To seek Executive approval for Executive 6th June 2016 Report No Jo Fisher / Nick Youth Zones proposals regarding the Youth Chamberlain (01582) Zones. 548006 / 548057

Councillor Hussain

27th June 2016

NEW – Outcome of Further to Executive Decision made Executive 25th July 2016 Report No Michael McMahon Community Centre at the March 2016 meeting a report (01582) 546201 Consultation back on the consultation results and recommendations for future action Councillor Burnett with regard to Community Centres.

NEW – Outcome of Further to Executive Decision made Executive 25th July 2016 Report No Michael McMahon Dell Farm at the March 2016 meeting a report (01582) 546201 Consultation back on the consultation results and recommendations for future action Councillor Burnett with regard to Dell Farm.

22nd August 2016 19th September 2016 17th October 2016 14th November

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2016 12th December 2016 9th January 2017 6th February 2017 6th March 2017 3th April 2017 24th April 2017

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EXEMPT INFORMATION SUMMARY OF THOSE MATTERS WHICH BY VIRTUE OF PART 1 OF SCHEDULE 12A OF THE LOCAL GOVERNMENT ACT 1972 MAY BE DISCUSSED IN PRIVATE

Paragraph No.

1. Information relating to any individual.

2. Information which is likely to reveal the identity of an individual.

3. Information relating to the financial or business affairs of any particular person (including the authority holding that information).

4. Information relating to any consultations or negotiations, or contemplated consultations or negotiations, in connection with any labour related matter arising between the authority or a Minister of the Crown and employees of, or office holders under, the authority.

5. Information in respect of which a claim to legal professional privilege could be maintained in legal proceedings.

6. Information which reveals that the authority proposes:

(a) to give under any enactment a notice under or by virtue of which requirements are imposed on a person; or (b) to make an order or direction under any enactment.

7. Information relating to any action taken or to be taken in connection with the prevention, investigation or prosecution of crime.

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