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Pres Connect Installation and Activation Guide Installation and Activation Guide Version: 2019.2 Installation and Activation Guide Version 2019.2 Last Revision: 2020-11-18 Objectif Lune, Inc. 2030 Pie-IX, Suite 500 Montréal, QC, Canada, H1V 2C8 +1 (514) 875-5863 www.objectiflune.com All trademarks displayed are the property of their respective owners. © Objectif Lune, Inc. 1994-2020. All rights reserved. No part of this documentation may be reproduced, transmitted or distributed outside of Objectif Lune Inc. by any means whatsoever without the express written permission of Objectif Lune Inc. Objectif Lune Inc. disclaims responsibility for any errors and omissions in this documentation and accepts no responsibility for damages arising from such inconsistencies or their further consequences of any kind. Objectif Lune Inc. reserves the right to alter the information contained in this documentation without notice. Table of Contents Table of Contents 4 System and Hardware Considerations 10 Antivirus Exclusions 11 Description 11 Directories and folders 11 Database Considerations 13 Using the MySQL Instance from the Installer 13 Installing / Updating Connect using an existing MySQL instance 13 Installing Connect using an existing Microsoft SQL Server instance 14 Updating With No Local MySQL Product 15 When modifying Connect 16 Important 17 Environment considerations 18 Terminal Server/Service Support 18 Virtual Machine Support 18 Remote Desktop Support 19 32-bit or 64-bit Operating Systems? 19 Antivirus Considerations 19 Windows Search Indexing Service 19 Commandline switches and .ini entries 20 Language and Encoding Considerations 20 Network Considerations 21 Firewall/Port considerations 21 Performance considerations 23 Performance analysis details 23 Engine configuration 24 Template optimization 25 Network and internet connections 25 Hardware configuration 25 System requirements 26 Operating system (64-bit only) 26 Virtual Environments 27 Minimum hardware requirements 27 Page 4 Recommended hardware requirements 27 Requirements for individual Connect modules 28 Editions of Connect Products 28 Installation and Activation 29 Where to obtain the installers 29 Installation - important information 29 Installation - "How to" guides 30 Activation 30 Installation Prerequisites 30 User accounts and security 31 Installing PReS Connect on Machines without Internet Access 32 Updating Connect 32 Initial Connect Installation 32 Installation Wizard 33 Updating from Connect versions predating 2019.1 33 Starting the PReS Connect installer 34 Selecting the required components 34 End User License Agreement 37 Configuring Supplied Database Connection 37 Configuring External Database Connection 39 PReS Connect Server/Server Extension Configuration 40 Selection Confirmation 43 Completing the installation 43 The Product Update Manager 44 Product Activation 44 Running Connect installer in Silent Mode 45 Updating from Connect versions predating 2019.1 45 Required and optional properties 45 Required and optional properties 46 Getting the exit code of a silent installation 51 Activating a License 53 Obtaining the PReS Connect Magic Number 53 Requesting a license 55 Activating PReS Workflow 8 55 Activating PReS Connect 55 Migrating to a new workstation 56 Before installing the software 56 Page 5 Downloading and installing the software 57 Backing up files from the current workstation 57 Upgrading 64 Upgrading from previous Connect versions 64 Upgrading from PReS Classic 68 Upgrading from PlanetPress Suite 6/7 68 Information about PReS Workflow 86 Preferences 88 General preferences 88 COTG Servers preferences 89 Clean-up Service preferences 89 DataMapper preferences 93 DataMapper XML 93 Default Format 94 Database Connection preferences 94 Editing preferences 97 CSS options 98 Color options 99 Images preferences 100 Email preferences 101 Email (General) preferences 101 Email (SMTP) preferences 101 Emmet preferences 102 Emmet Abbreviation preferences 103 Emmet Output preferences 104 Emmet Snippets preferences 104 Emmet Variables preferences 105 Engines preferences 105 Hardware for Digital Signing preferences 106 Language preferences 107 Default Locale 107 Logging preferences 107 Advanced settings 109 Parallel Processing preferences 110 Print preferences 110 Available Printers preferences 110 General Print preferences 111 Page 6 Print Measurements preferences 111 Project Wizards preferences 112 Project Wizard deployment settings 112 Save preferences 112 Auto Save 112 Auto Backup 113 Scripting preferences 113 Web preferences 114 Web Form preferences 114 Server Configuration Settings 117 Connection preferences 118 Background 118 Connection settings (standalone/Master) 119 Connection settings (Slave) 120 Engine configuration 121 Speed quota: Pages Per Minute 122 Launching multiple engines 123 Allocating processing power to jobs 125 Automatic Restart Settings 129 Parallel Processing preferences 130 Parallel Processing properties (Designer Preferences) 131 Parallel Processing properties (Server Configuration) 132 Server Clustering 139 Quick Howto 139 Clustering Preferences and Setup 141 Security Settings 141 Known Issues 143 Connect Updates failing due to Microsoft Visual C++ 2017 Redistributable product. 143 Issues associating PDF files with Connect. 143 Issues when loading some Workflow plugins for the first time. 144 The OL Connect 2019.1 license update does not cater for existing AFP input licenses 144 The Update Client OL for Connect 2019.1 does not cater for standalone Connect Print Manager installations 144 Page break changes in 2019.1 145 Minor differences in AFP and IPDS output introduced in 2019.1 145 Issue with image placement in 2019.1 when using some customized AFP and IPDS Printer Definitions 145 Page 7 Issue after erroneous or incomplete update or re-installation 146 Backend database might require periodic maintenance 146 Windows 10 Search service impacting Connect 147 Job Creation Presets: External Sorting change introduced in 2018.2 147 Engine Preferences: Backward Compatibility Issues introduced in 2018.2 148 Business Graphics: Backward Compatibility Issues introduced in 2018.1 148 All charts 149 Pie charts 149 Line and Bar charts 149 Known Font issues 149 Minor differences in PCL, AFP and IPDS output introduced in 2018.1 150 Windows Server 2016 issue 150 Limit of 100MB of image files within a single job 150 Print Output: Booklet Impositioning changes introduced in 2018.1 151 Memory usage in clustered environments 151 Issues with Microsoft Edge browser 152 Installation paths with multi-byte characters 152 Switching languages 152 GoDaddy certificates 152 MySQL Compatibility 153 PostScript print presets 153 Available Printer Models 153 External resources in Connect 153 Using Capture after installing Workflow 8 154 Capturing spool files after installing Workflow 8 154 Color Model in Style Sheets 155 Image preview in Designer 155 Merge/Weaver engines when printing 155 REST Calls for Remote Services 155 Print Content and Email Content in PReS Workflow 156 Print Limitations when the Output Server is located on a different machine 156 VIPP Output 156 Magic Number changes when installing Docker 156 Uninstalling 158 Important Note: Stop any active Anti-Virus software before uninstalling Connect. 158 Impacts upon other Applications and Services 158 Uninstallation Wizard 159 Page 8 Legal Notices and Acknowledgements 160 Page 9 System and Hardware Considerations There are a variety of considerations to be aware of. These are documented in the following pages: l "System requirements" on page 26 l "Database Considerations" on page 13 l "Environment considerations" on page 18 l "Known Issues" on page 143 l "Language and Encoding Considerations" on page 20 l "Antivirus Exclusions " on the next page l "Performance considerations" on page 23 Page 10 Antivirus Exclusions Article #: Product: Version: INFO-0002 OL Connect 1.5 and up Description The information on this page is designed to assist IT managers and IT professionals decide what anti-virus strategy to follow with consideration to OL Connect and their internal requirements and needs. This page describes the mode of operation and the files and folders used by OL Connect as well as the files, folders and executables that are recommended to be ignored for best possible performance and to avoid issues caused by antivirus file locks. IT managers and IT professionals then may decide the anti-virus strategy to follow for their internal requirements and needs depending on the statements outlined herein. Directories and folders Main installation folder All Connect applications are installed under an arbitrarily selectable main folder. We will speak of the "Installation Target" in the following. This installation target will hold the executables and required files and folders for the operation of the whole product suite. All these files and folders are static after their installation. It depends on the company virus protection strategy, if such files and folders will be monitored or not. A virus protection on these files and folders should, however, not have a big – if even any – impact on the performance of the Connect suite. With some exceptions, which are listed below. Connect Service The Connect Service is run via the executable file ServerService.exe. This file has been reported as causing issues with some antivirus packages, so we recommend adding this file to the antivirus exclusion list, if possible. The executable will be installed to the installation target "Connect Server" sub-folder. If the default folder was selected during the installation process
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