EMERGENCY COMMUNICATIONS DIVISION PRIORITY TELECOMMUNICATIONS SERVICES (PTS) CISA Is The
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CISA | CYBERSECURITY AND INFRASTRUCTURE SECURITY AGENCY EMERGENCY COMMUNICATIONS DIVISION PRIORITY TELECOMMUNICATIONS SERVICES (PTS) CISA is the Nation’s risk Z advisor 22 Communication is essential to accomplishing your mission 3 Emergency High Volume Events Human Error Extreme Cyber Attacks Events Weather Events of all types impact communications 4 CISA Priority Telecommunications Services Suite of services that enable priority telecommunications when networks are degraded or congested 5 Services and Key Features GETS WPS TSP Circuit Landline Phone Cell Phone Priority over wireline Priority over wireless Priority installation and commercial networks networks within U.S. and restoration of voice and data territories circuits Card With PIN Subscription on Tariffed offering for priority GETS calls also invoke priority individual devices restoration and provisioning of on terminating WPS-enabled communication circuits cellular networks All nationwide and some regional wireless carriers offer WPS PTS Dialer App 6 Priority Services Users 7 WPS Coverage Region/ Carrier AT&T Mobility FirstNet T-Mobile/fSprint Verizon Wireless Regional Carriers Cellcom CONUS Yes Yes Yes Yes C Spire U.S. Cellular T-Mobile: Roams Alaska Yes Yes fSprint: No WPS VOLTE Only GCI Wireless Service Hawaii Yes Yes Yes Yes Puerto Rico Yes Yes Yes No WPS Service Claro T-Mobile: Roams Virgin Islands Yes Yes onto AT&T No WPS Service fSprint: Yes 88 Budgeting for Priority Services GETS • There is no charge to subscribe to GETS WPS • There are no activation/ service/ usage fees associated with WPS across all service providers except Verizon Wireless • Private sector users on Verizon’s network pay a nominal fee per minute when WPS is invoked. First Responders and Government users are excluded from this fee. TSP • Fees based on filed tariffs 99 The Value of Priority Telecommunications Services Enables the Facilitates Provides Leverages completion collaboration resiliency at technology of calls across low cost that you across carrier organizations already have networks 10 Enrollment Process Organizations designate a POC to manage account - find out if your organization is enrolled and has a POC at https://www.cisa.gov/requesting-gets- and-wps POC fills out online application or calls service center at 866-627-2255 Priority Telecommunications Service Center staff work with organizations to complete enrollment process and obtain Priority Services 11 Priority Services Area Representatives (PARs) can assist your organization in subscribing to and using the services 12 PAR Contacts 13 For more information: www.cisa.gov/pts Questions? Phone: 202-774-6081 Email: [email protected] 14.