NY PRODUCT GUIDE Serving Wire Center Information Inc. Part H Section 1 2nd Revised Page 1

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION

1. General ˥ a. This section sets forth limitations on the availability of certain services that supplement the limitations set forth elsewhere in this Product Guide.

b. The services subject to the supplemental limitations set forth in this section (“Affected Services”) are those listed below.

Access Channels for Private Line service 64 Kbps and below DIGIPATH Digital Service DIGIPATH Digital Service II Foreign Exchange Service for Business Foreign Exchange Service for residential customers Group Channel Service Leased channels for: - Data communication - Facsimile communication - Leased channels for data transmission: - Local Area Data Channels - Loudspeaker paging and code calling communication - Remote metering, supervisory control and alarm signaling purposes (C) - Remote operation of a mobile radiotelephone system - Teletypewriter or other printer communication - Telewriter communication - Voice channels for use with subscriber-provided intercommunicating equipment Leased channels for data transmission: - Data Schedule 4 Channels - Off Premise Extensions station lines and Turrets - Private Line for Voice communication between two terminals of the line - Tie Lines NYNEX Enterprise Fractional DS1 Service

c. Notwithstanding provisions in any other section of this Product Guide, in multiple dwelling units where Verizon upgrades the network from copper to fiber facilities, all Affected Services will be withdrawn and thus will no longer be available to existing or new customers. Reasonable advance notification of the withdrawal will be provided to customers in such buildings who currently subscribe to such services.

d. Notwithstanding provisions in any other section of this Product Guide, the limitations shown in the following table will apply, in the serving wire centers indicated in the Table. A footnote in the Table indicates the specific services to which the footnoted limitation applies. The limitations in the Table apply only in locations where services are not withdrawn pursuant to subparagraph 1.c., preceding. ˩

Effective: June 15, 2018 NY PRODUCT GUIDE Serving Wire Center Information Inc. Part H Section 1 9th Revised Page 2

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d) Services will be withdrawn, on a location by location basis, within the wire center, Existing customers upon at least 90 days’ may retain service notice to the customer. Until ] and conduct circuit Existing customers service is withdrawn, moves, additions cannot make moves, existing customers cannot (T) and changes as additions or changes make moves, additions or Serving Wire Center needed. to their service. changes to their service. ] Albany State (1), (2), (3), (4), (5), (6) Albany Washington (1), (2), (3), (4), (5), (6) Albemarle Road (1), (2), (3), (4),(5), (6) (C) Altamont (1), (2), (3), (4), (5), (6) Amherst (1), (2), (3), (4), (5), (6) (C) Armonk (1), (2), (3), (4), (5), (6) Astoria (1), (2), (3), (4), (5), (6) (C) Auburn (1), (2), (3), (4), (5), (6) Avenue I (1), (2), (3), (4), (5), (6) Avenue R (1), (2), (3), (4), (5), (6) Avenue U (1), (2), (3), (4), (5), (6) Avenue Y (1), (2), (3), (4), (5), (6)

Babylon (1), (2), (3), (4), (5), (6) Baldwinsville (1), (2), (3), (4), (5), (6) Ballston Spa (1), (2), (3), (4), (5), (6) Bayshore (1), (2), (3), (4), (5), (6) Bayside (1), (2), (3), (4), (5), (6) Beacon (1), (2), (3), (4), (5), (6) Bedford Village (1), (2), (3), (4), (5), (6) Belle Harbor (1), (2), (3), (4), (5), (6) (C) Brentwood (Central (1), (2), (3), (4), (5), (6) Islip) Brewster (1), (2), (3), (4), (5), (6) Bridgeport (1), (2), (3), (4), (5), (6) Bridge Street (1), (2), (3), (4), (5), (6) (C) Broad Street (1), (2), (3), (4), (5), (6) (C) Buffalo Hertel Ave (1), (2), (3), (4), (5), (6) Buffalo Main St (1), (2), (3), (4), (5), (6) Buffalo South Park (1), (2), (3), (4), (5), (6) Bushwick Avenue (1), (2), (3),(4), (5), (6) (C)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 7th Revised Page 3

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, Existing customers upon at least 90 days’ may retain service notice to the customer. Until ] and conduct circuit Existing customers service is withdrawn, moves, additions cannot make moves, existing customers cannot (T) and changes as additions or changes to make moves, additions or Serving Wire Center needed. their service. changes to their service. ]

Camillus (1), (2), (3), (4), (5), (6) Carmel (1), (2), (3), (4), (5), (6) Chappaqua (1), (2), (3), (4), (5), (6) Cheektowaga (1), (2), (3), (4), (5), (6) Cicero (1), (2), (3), (4), (5), (6) City Island (1), (2), (3), (4), (5), (6) Clarence Center (1), (2), (3), (4), (5), (6) Clifton Park (1), (2), (3), (4), (5), (6) Clinton Avenue (1), (2),(3), (4), (5). (6) (C) Commack (1), (2), (3), (4), (5), (6) Congers (1), (2), (3), (4), (5), (6) Convent Avenue (1), (2), (3), (4), (5), (6) (C) Cornwall (1), (2), (3), (4), (5), (6) Corona (1), (2), (3), (4), (5), (6) Croton (1), (2), (3), (4), (5), (6) Cruger Avenue (1), (2), (3), (4), (5), (6) (C)

Delmar (1), (2), (3), (4), (5), (6) Deer Park (1), (2), (3), (4), (5), (6) Dobbs Ferry (1), (2), (3), (4), (5), (6)

East Fire Island (1), (2), (3), (4), (5), (6) East Northport (1), (2), (3), (4), (5), (6) East 30th Street (1), (2), (3), (4), (5), (6) (C) East 37th Street (1), (2), (3), (4), (5), (6) (C) East 56th Street (1), (2), (3), (4), (5), (6) (C) East 79th Street (1), (2), (3), (4), (5), (6) (C) East 97th Street (1), (2), (3), (4), (5), (6) (C) East 150th Street (1), (2), (3), (4), (5), (6) (C) East 167th Street (1), (2), (3), (4), (5), (6) (C)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 6th Revised Page 4

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, Existing customers upon at least 90 days’ may retain service notice to the customer. Until ] and conduct circuit Existing customers service is withdrawn, moves, additions cannot make moves, existing customers cannot (T) and changes as additions or changes to make moves, additions or Serving Wire Center needed. their service. changes to their service. ]

Fairview (1), (2), (3), (4), (5), (6) Fairview Avenue (1), (2), (3), (4), (5), (6) (C) Farmingdale (1), (2), (3), (4), (5), (6) Far Rockaway (1), (2), (3), (4), (5), (6) Fayetteville (1), (2), (3), (4), (5), (6) Fishkill East ( (1), (2), (3), (4), (5), (6) (C) Floral Park (1), (2), (3), (4), (5), (6) Flushing (1), (2), (3), (4), (5), (6) (C) Forest Hills (1), (2), (3), (4), (5), (6) (C) Franklin (1), (2), (3), (4), (5), (6) Freeport (1), (2), (4), (3), (5), (6)

Grand Concourse (East (1), (2), (3), (4), (5), (6) (C) 175th Street) Glen Cove (1), (2), (3), (4), (5), (6) (C) Great Neck (1), (2), (3), (4), (5), (6) Guilderland (1), (2), (3), (4), (5), (6)

Hamburg (1), (2), (3), (4), (5), (6) Harrison (1), (2), (3), (4), (5), (6) Hempstead (1), (2), (3), (4), (5), (6) Hicksville (1), (2), (3), (4), (5), (6) Hoe Avenue (1), (2), (3), (4), (5), (6) (C) Hollis (1), (2), (3), (4), (5), (6) Huntington (1), (2), (3), (4), (5), (6)

Ithaca Pleasant Grove (1), (2), (3), (4), (5), (6) Ithaca Tioga Street (1), (2), (3), (4), (5), (6)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 6th Revised Page 5

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, Existing customers upon at least 90 days’ may retain service notice to the customer. and conduct circuit Existing customers Until service is withdrawn, ] moves, additions cannot make moves, existing customers cannot and changes as additions or changes make moves, additions or (T) Serving Wire Center needed. to their service. changes to their service. ] Jamaica (1), (2),(3), (4), (5), (6) (C) Jordan (1), (2), (3), (4), (5), (6) JFK Airport (1), (2),(3), (4), (5), (6) (C)

Katonah (1), (2), (3), (4), (5), (6) Kenmore Place (1), (2), (3), (4), (5), (6) (C) Kingsbridge (1), (2), (3), (4), (5), (6) (C)

Lancaster (1), (2), (3), (4), (5), (6) Larchmont (1), (2), (3), (4), (5), (6) Latham (1), (2), (3), (4), (5), (6) (C) Laurelton (1), (2), (3), (4), (5), (6) Levittown (1), (2), (3), (4), (5), (6) Liberty Avenue (1), (2), (3), (4), (5), (6) (C) Lindenhurst (1), (2), (3), (4), (5), (6) Liverpool Clay (1), (2), (3), (4), (5), (6) Long Beach (1), (2), (3), (4), (5), (6) Long Island City (1), (2), (3), (4), (5), (6) (C) Lynbrook (1), (2), (3), (4), (5), (6)

Mahopac (1), (2), (3), (4), (5), (6) Mamaroneck (1), (2), (3), (4), (5), (6) Manhasset (1), (2), (3), (4), (5), (6) Avenue (1), (2), (3), (4),(5), (6) (C) Marlboro (1), (2), (3), (4), (5), (6) Massapequa (1), (2), (3), (4), (5), (6) Mechanicville (1), (2), (3), (4), (5), (6) Mid Nassau (1), (2), (3), (4), (5), (6) Mineola (1), (2), (3), (4), (5), (6) Minoa (1), (2), (3), (4), (5), (6) Mount Kisco (1), (2), (3), (4), (5), (6) Mount Vernon (1), (2), (3), (4), (5), (6)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 4th Revised Page 6

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, Existing customers upon at least 90 days’ may retain service notice to the customer. Until ] and conduct circuit Existing customers service is withdrawn, moves, additions cannot make moves, existing customers cannot (T) and changes as additions or changes make moves, additions or Serving Wire Center needed. to their service. changes to their service. ] Newburgh (1), (2), (3), (4), (5), (6) (C) Newburgh West (1), (2), (3), (4), (5), (6) (C) New City (1), (2), (3), (4), (5), (6) New Dorp (1), (2), (3), (4), (5), (6) New Rochelle (1), (2), (3), (4), (5), (6) Newtown (1), (2), (3), (4), (5), (6) (C) New Windsor (1), (2), (3), (4), (5), (6) North Jamaica (1), (2), (3), (4), (5), (6) North Staten Island (1), (2), (3), (4), (5), (6) (C) North Syracuse (1), (2), (3), (4), (5), (6) Nyack (1), (2), (3), (4), (5), (6)

Orangeburg (1), (2), (3), (4), (5), (6) Ossining (1), (2), (3), (4), (5), (6) Owasco (1), (2), (3), (4), (5), (6) Oyster Bay (1), (2), (3), (4), (5), (6)

Patchogue (1), (2), (3), (4), (5), (6) (C) Patterson (1), (2), (3), (4), (5), (6) Pearl River (1), (2), (3), (4), (5), (6) Peekskill (1), (2), (3), (4), (5), (6) Plainview (1), (2), (3), (4), (5), (6) Pleasantville (1), (2), (3), (4), (5), (6) Pomona (1), (2), (3), (4), (5), (6) Portchester (1), (2), (3), (4), (5), (6) Port Jefferson (1), (2), (3), (4), (5), (6) Port Washington (1), (2), (3), (4), (5), (6) Poughkeepsies S (1), (2), (3), (4), (5), (6) Hamilton Poughkeepsies (1), (2), (3), (4), (5),(6) (C) Spackenkill

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 2nd Revised Page 7

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, upon at least 90 days’ notice to Existing customers the customer. Until ] may retain service service is withdrawn, and conduct circuit existing customers (T) moves, additions Existing customers cannot cannot make moves, and changes as make moves, additions or additions or changes to Serving Wire Center needed. changes to their service. their service. ]

Purdys (1), (2), (3), (4), (5), (6) Putnam Valley (1), (2), (3), (4), (5), (6)

Richmond Hill (1), (2), (3), (4), (5), (6) Rockaway Avenue (1), (2), (3), (4), (5), (6) (C) Ronkonkoma (1), (2), (3), (4), (5), (6) (C) Roslyn (1), (2), (3), (4), (5), (6) Rye (1), (2), (3), (4), (5), (6)

Saratoga (1), (2), (3), (4), (5), (6) Sayville (1), (2), (3), (4), (5), (6) Scarsdale (1), (2), (3), (4), (5), (6) Schenectady Clinton St (1), (2), (3), (4), (5), (6) Schenectady Curry Rd (1), (2), (3), (4), (5), (6) Setauket (1), (2), (3), (4), (5), (6) Skaneateles (1), (2), (3), (4), (5), (6) Sloatsburg (1), (2), (3), (4), (5), (6) Smithtown (1), (2), (3), (4), (5), (6) South Bethlehem (1), (2), (3), (4), (5),(6) South Salem (1), (2), (3), (4), (5), (6) South Staten Island (1), (2), (3), (4), (5), (6) Spring Valley (1), (2), (3), (4), (5), (6) (C) Suffern (1), (2), (3), (4), (5), (6)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 2nd Revised Page 8

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, upon at Existing least 90 days’ notice to customers may the customer. Until ] retain service and service is withdrawn, conduct circuit existing customers (T) moves, additions Existing customers cannot cannot make moves, and changes as make moves, additions or additions or changes to Serving Wire Center needed. changes to their service. their service. ] Syosset (1), (2), (3), (4), (5), (6) Syracuse Dippold (1), (2), (3), (4), (5), (6) Syracuse East Genesee ( (1), (2), (3), (4), (5), (6) (C) Syracuse Electronic Park (1), (2), (3), (4), (5), (6) Syracuse Fairmount (1), (2), (3), (4), (5), (6) Syracuse James (1), (2), (3), (4), (5), (6) Syracuse South Salina (1), (2), (3), (4), (5), (6) Syracuse State (1), (2), (3), (4), (5), (6)

Tarrytown (1), (2), (3), (4), (5), (6) Thayer Street (1), (2),(3), (4), (5), (6) (C) Tiebout Avenue (1), (2),(3), (4), (5), (6) (C) Tonawanda (1), (2), (3), (4), (5), (6) Tratman Avenue (1), (2), (3),(4), (5), (6) (C) Troy Avenue (1), (2), (3),(4), (5), (6) (C) Troy 3rd Avenue (1), (2), (3), (4), (5), (6) Troy 4th Street (1), (2), (3), (4), (5), (6) Tuckahoe (1), (2), (3), (4), (5), (6)

Varick Street (1), (2),(3), (4), (5), (6) (C) Voorheesville (1), (2), (3), (4), (5), (6)

Wanakah (1), (2), (3), (4), (5), (6) Wantagh (1), (2), (3), (4), (5), (6), Wappinger Falls (1), (2), (3), (4), (5), (6) (C) West Haverstraw (1), (2), (3), (4), (5), (6), Westbury (1), (2), (3), (4), (5), (6), West Seneca Union (1), (2), (3), (4), (5), (6) West Staten Island (1), (2), (3), (4), (5), (6) West Street (1), (2), (3), (4), (5), (6) (C)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021 NY PRODUCT GUIDE Serving Wire Center Information Verizon New York Inc. Part H Section 1 2nd Revised Page 9

GENERAL REGULATIONS

A. SERVING WIRE CENTER INFORMATION (Cont’d) 1. General (Cont’d)

Services will be withdrawn, on a location by location basis, within the wire center, upon at Existing least 90 days’ notice to customers may the customer. Until ] retain service and service is withdrawn, conduct circuit existing customers (T) moves, additions Existing customers cannot cannot make moves, and changes as make moves, additions or additions or changes to Serving Wire Center needed. changes to their service. their service. ]

West 18th Street (1), (2), (3), (4), (5), (6) (C) West 36th Street (1), (2), (3), (4), (5), (6) (C) West 42nd Street (1), (2), (3), (4), (5), (6) (C) West 50th Street (1), (2), (3), (4), (5), (6) (C) West 73rd Street (1), (2), (3), (4), (5), (6) (C) West 176th Street (1), (2), (3), (4), (5), (6) (C) White Plains (1), (2), (3), (4), (5), (6) Williamsburg (1), (2), (3), (4), (5), (6) (C) Williamsville (1), (2), (3), (4), (5), (6)

Yaphank (1), (2), (3), (4), (5), (6) Yonkers (1), (2), (3), (4), (5), (6) Yorktown (1), (2), (3), (4), (5), (6)

2nd Avenue (1), (2), (3), (4), (5), (6) (C) 14th Avenue (1), (2), (3), (4), (5), (6) (C) 14th Street (1), (2), (3), (4), (5), (6) (C) 71st Street (1), (2), (3), (4), (5), (6) (C) 77th Street (1), (2), (3), (4), (5), (6) (C) 115th Avenue Ozone Park (1), (2), (3), (4), (5), (6)

(1) All Affected Services as listed in A.1.b. preceding. (2) ISDN Basic Service for residence and individual message rate business subscribers. (3) ISDN Basic with Digital Centrex Service. No term commitments will be renewed or extended and service will revert to month-to-month service arrangements. (4) Switchway Service and Wide Area Telephone Service (WATS) (5) Digital Electronic Telephone Service (DETS) (6) Direct Inward Dialing Service for use with PBX Equipment on Analog Trunks

Effective: June 1, 2021