Training Al Anon / Alateen 028 9250 1373 028 9151 0275 028 9068 2368 (free) for anyone aged over 15 years, including: Help and support for families and friends of problem • Applied Suicide Intervention Skills Training (ASIST) drinkers. • Safe Talk – suicide awareness www.al-anonuk.org.uk • Understanding self-harm ASCERT • Contact health development 028 9260 4422 Drug and alcohol training and education. Mental health including Drug and Alcohol Intervention Service for Youth (DAISY) eating distress and anxiety 028 9043 5815 support Battle Against Tranquillisers (BAT) 0117 966 3629 Cruse Urgent help and support Action Mental Health www.bataid.org National charity that exists to promote the wellbeing of Emergency services Training and support for people with mental health needs bereaved people – for adults, children and young people. or a learning disability. Carlisle House 999 or 112 • National Cruse day-by-day helpline 0844 477 9400 • (New Horizons) 028 9182 2410 028 9032 8308 Police, ambulance service, fire brigade, coastguard. • Cruse young person’s helpline 0808 808 1677 • Bangor (New Horizons) 028 9127 0979 Substance misuse rehabilitation treatment centre Gateway Children’s Social Work Services • Cruse 028 9043 4600 • (New Horizons) 028 4461 3791 Dunlewey Substance Advice Centre 0300 100 0300 • Cruse Bangor 028 9127 2444 • (Accept) 028 9062 9759 028 9061 1162 Gateway assists people who are concerned about the Bereavement support midwife welfare of a child or young person. AMH The Junction (Lisburn) Counselling, support and mentoring services (for 17 year olds and under). 028 9056 4717 GP out of hours services 028 9062 9759 Forum for Action on Substance Abuse (FASA) • and Lisburn 028 9260 2204 Drop-in and organised activities for young people aged Child death helpline 028 9127 1322 0800 282 986 • North Down and Ards 028 9182 2344 18–30 years with mental ill health. Aware Defeat Depression Support group that provides specialised services in The Compassionate Friends Lifeline relation to substance misuse, suicide and self-harm. 028 9032 1734 028 8778 8016 0808 808 8000 Gamblers Anonymous and Gam-Anon Helpline (Mon–Fri, 10am–4pm) Support and care for bereaved parents, siblings and 24 hour support for those in distress or despair. 028 9024 9185 028 7135 1329 0845 120 2961 grandparents who have suffered the death of a child. Deaf and hard of hearing –Textphone users can call Help and support for compulsive gamblers. Gam-Anon UK helpline Lifeline on 18001 0808 808 8000 Email: [email protected] is for partners, relatives and close friends of compulsive 0845 123 2304 Police (PSNI) Ballynahinch Counselling Service gamblers. Cot death helpline 0845 600 8000 028 9182 7783 The Link MARC Project 028 9182 1124 020 7233 2090 will connect you to your local police station. British Association for Counselling website Samaritans helpline Provides local information on counselling organisations Support for people with addiction problems. Showers, Cruse Bereavement Care Remember and individuals who are accredited. clean clothes and hot food provided. our Child 08457 90 90 90 www.bacp.co.uk/seeking_therapist Addictions NI 028 9079 7975 Listening ear to those in distress. Eating Disorder Association 028 9066 4434 028 9073 1602 028 9033 0499 Lisburn Downtown Centre Treatment for people with drug or alcohol problems, 028 9023 5959 028 9267 2052 delivered in community settings. GP referral only services Growing Connections NI Pharos Project Support for bereaved parents 0784 992 6218 The Child and Adolescent Mental Health 028 9146 6186 Miscarriage Association Service Meetings to provide mutual support using a 12 step helpline programme of recovery and personal growth. Barnardo’s project providing support services for families (CAMHS) provides specialist multi-professional support where there is parental substance misuse. 028 9336 9984 in the community for children and young people aged up Lisburn Downtown Centre Simon Community harm reduction service 9am–10pm to 17 years experiencing mental health problems. 028 9267 2052 0800 171 2222 NI Stillbirth and Neonatal Death Community mental health teams (CMHTs) Support for people with mental health problems. are multi-professional teams that provide assessment, Support and advice for people with drug and alcohol Society (SANDS) treatment and support services to people experiencing Men to Men problems. 077 4099 3450 mental health problems. There are teams working 028 9024 7027 www.sandsni.org throughout the South Eastern Health and Social Counselling service and support for men’s health. Care Trust. In emergency situations, a crisis response service will link with out of hours GPs or the emergency Mindwise Abuse department (ED). 028 9040 2323 028 4461 7964 Domestic violence helpline Sexual health Older people’s mental health teams Support for people recovering from mental illness. 0800 917 1414 Aids helpline provide assessment, treatment and support services to www.mindwisenv.org 24/7 helpline 0800 137 437 people experiencing mental health problems and who are over the age of 65 years. Northern Ireland Association for Mental Domestic Violence Outreach Scheme Confidential HIV sexual health helpline. Health (NIAMH) 028 9127 3196 Brook Suicide prevention/self- 028 9032 8474 North Down and Ards 028 9032 8866 Local support, including housing schemes, home support, National Association for People Abused in Free confidential advice on sex and contraception for advocacy services, information services and education. Childhood (NAPAC) young people aged under 25 years. harm/self help www.niamh.co.uk 0800 085 3330 Family Planning Association British Association for Counselling website Praxis Care Group Nexus 0845 122 8687 Provides local information on counselling organisations 028 9023 4555 and individuals who are accredited. 028 9032 6803 Confidential information, advice and support on aspects of sexual health, family planning and information on local www.bacp.co.uk/seeking_therapist Services for adults and children with a learning disability, mental ill health or acquired brain injury, and for older Advice, support and counselling for people who have clinics in your area. Counselling service for those with an Colin Community Counselling people, including people with dementia. been sexually abused. unplanned pregnancy. 028 9060 4347 Seasonal Affective Disorder (SAD) Out of hours www.fpa.org.uk 0845 303 0900 For people aged 16 years and over Association Family planning clinics Lifeline 028 9265 1991 www.nexusinstitute.org 028 9181 6666 028 9260 1992 028 4461 3311 0808 808 8000 Help and support for those suffering from SAD or winter Preventing Violent Relationships Genito Urinary Medicine (GUM) clinic blues. 028 9032 3454 24 hour support for those in distress or despair. 028 9063 4050 For men who wish to change controlling or violent Deaf and hard of hearing – Textphone users can call Threshold Situated at the Royal Victoria Hospital Lifeline on 18001 0808 808 8000 028 9087 1313 behaviours. HIV support centre services Residential and supported housing / floating support. Rape crisis and sexual abuse helpline Forum for Action on Substance Abuse 028 9024 9268 028 9032 9002 (FASA) Training For people living with HIV, their partners, families and Counselling, advice and advocacy services for survivors 028 9127 1322 028 9250 1373 028 9151 0275 carers. of sexual violence and abuse, and for those who support Support group that provides specialised services in (free) for anyone aged over 15 years, including: them. Confidential helpline relation to substance misuse, suicide and self-harm. • Mental health awareness PSNI Domestic Violence Officer 0800 137 437 • Mental Health First Aid (MHFA) New Life Counselling 0845 600 8000 www.thehivsupportcentre.org.uk 028 9039 1630 • Contact health development Victim Support Youth health advice service 075 2589 8726 Niamh Louise Foundation 028 9024 4039 028 8775 3327 Free, confidential nurse-led service, including relationship Alcohol, drugs and smoking Emotional support for victims of crime. Complementary therapies, mentoring for people aged and sexual health advice. Out of hours support. under 18 years, befriending for people aged 18 years Alcoholics Anonymous 0845 303 0900 and over, bereavement support, youth forum. 028 9043 4848 www.niamhlouisefoundation.com www.victimsupportni.co.uk www.alcoholics-anonymous.org.uk Sexual orientation and Samaritans helpline Drinkline Women’s Aid gender identity 08457 90 90 90 028 9066 4422 028 9024 9041 0800 917 8282 Listening ear to those in distress. Support and advice for women who have suffered or are Belfast Butterfly Club Narcotics Anonymous Text helpline suffering from domestic abuse. 028 9267 3720 078 1017 2991 0772 590 9090 Social support for transgender, transvestite and cross- dressing people, regardless of sexual orientation. www.samaritans.org.uk National Drugs Helpline (FRANK) Bereavement Email: [email protected] 0800 77 66 00 Cara-Friend Zest passion for life 24/7 drugs helpline Barnardo’s child bereavement service 028 9089 0202 Provides information, support, friendship, counselling Family outreach support for self-harm. 028 9066 8333 Smokers Helpline and signposting, and offers a social space service to the 028 7126 6999 0808 812 8008 www.barnardos.org.uk lesbian, gay, bisexual and transsexual community. www.zestni.org www.want2stop.info www.cara-friend.org.uk Equality Commission enquiry line 028 9050 0600 Gay and Lesbian Across Down (GLAD) Young Minds Citizens Advice Bureau Peninsula Healthy Living Partnership 077 9139 8438 0800 018 2138 Free, confidential, impartial advice; representation at 028 4273 9021 tribunals; debt counselling services. Appropriate, sustainable and safe opportunities for social Information and advice for anyone with concerns about Services and programmes to improve health. • Lisburn 028 9266 2251 networking and self-help support. the mental health of a child or young person. Volunteer Now Parents helpline • Downpatrick 028 4461 4110 HERE 028 9023 2020 028 9024 9452 0808 802 5544 • North Down 028 9127 0009 Volunteering opportunities and development. Lesbian Advocacy Services Initiative (LASI) is now www.youngminds.org.uk • 028 9181 9257 HERE, a place for lesbian and bisexual women in Youth services www.citizensadvice.co.uk Northern Ireland. 028 9181 3987 Housing/homelessness/ www.hereni.org Step Change Debt Charity South Eastern Education and Library Board (SEELB) The Rainbow Project 0800 027 4990 supported living 028 9031 9030 Provides confidential, free counselling, and debt and Belfast Central Mission (BCM) money management assistance to financially distressed Support and counselling for gay and bisexual men. Student support families and individuals. 028 9024 1917 www.rainbow-project.org University of student support www.debtlineni.org Housing support for young people and older people. Support Acceptance Information and Provides a professional counselling service on all campuses. Kilcooley Tenant Support Learning (SAIL) • Belfast 028 9536 7300 Trauma 028 9147 0666 075 1022 8411 • 028 7012 4105 Victim Support For those receiving housing benefits. Family gender issues support group. • Jordanstown 028 9036 6336 028 9024 3133 MACS NI Traveller and Gay (T&G) • Magee 028 7167 5218 028 9031 3163 028 4461 5155 Emotional support for victims of crime. 078 1509 9583 www.studentsupport.ac.uk Out of hours support Floating support for vulnerable young people aged 16–25 years. Support for the gay Traveller community. Queen’s University Belfast student guidance 0845 303 0900 0808 800 0016 Northern Ireland Housing Executive www.victimsupportni.co.uk 03448 920 900 Children/youth support A first stop for information, advice and guidance. Also WAVE Trauma Centre provides a professional counselling service. North Down YMCA tenant support ASCERT During office hours 028 9077 9922 028 9145 4290 028 9260 4422 Offers care and support to anyone bereaved or traumatised through violence, irrespective of religious, Services for first-time tenants of the Housing Executive Drug and alcohol training and education. Family and relationships cultural or political beliefs. aged 15–25 years. Drug and Alcohol Intervention Service for www.wavetraumacentre.org.uk ACCORD Simon Community Youth (DAISY) The Wider Circle 0800 171 2222 028 9023 3002 028 9043 5815 028 9069 3430 Provides accommodation and support to people who are Marriage and relationships counselling. Programmes for people affected by post-traumatic stress currently homeless or at risk of homelessness. Barnardo’s www.accordni.com because of . 028 9067 2366 The Link (Newtownards) Community and Family Counselling 028 9182 1124 Direct services for children, young people and their families ( Family Trust) www.barnardos.org.uk Carers Floating support. 028 9042 7214 Belfast Central Mission (BCM) Free service for adults aged 18 years and over in the Carers Development Officer • Parent support project 028 9182 7783 North Down, Ards and Greater Belfast areas. 028 9756 5456 Cultural/ethnic • Therapeutic counselling service 028 9182 7773 Family Mediation NI Contact point providing information for family carers. An Munia Tobar Carers development officer 028 9024 3265 079 6875 6301 Carers NI 028 9043 8265 028 9756 5456 Mediator assistance for parents or (former) couples to 028 9043 9843 Services for the Traveller community. jointly negotiate a settlement to their issues. Contact point providing information for family carers. Benefits and carers’ rights. Bryson Intercultural Familyworks (Newtownards) NSPCC Cause 028 9024 4639 028 9182 0341 0808 800 5000 0845 603 0291 Support and advice for black and minority ethnic (BME) Counselling and training for families. Child protection 24/7 helpline – emotional, physical or A local charity providing peer-led emotional and practical communities and individuals. sexual abuse or neglect. FPA support to carers and families of people with mental illness. Chinese Welfare Association Carer Advocate Childline 0845 122 8687 028 9028 8277 079 6680 9427 0800 1111 Confidential information, advice and support on sexual Working to secure the future of the Chinese community health and family planning. in Northern Ireland. Counselling for children and young people. www.cause.org.uk Northern Ireland office Gingerbread NI www.cause.org.uk/current/PDFs/Helplineleaflet.pdf Equality Commission enquiry line www.cause.org.uk/current/PDFs/CarersInformationGuide.pdf 0870 336 2945 028 9023 1417 028 9089 0890 www.childline.org.uk Support for single parent families. Crossroads Caring for Carers NI Council for Ethnic Minorities (NICEM) Freephone advice helpline 028 9181 4455 Children’s Law Centre 028 9023 8645 028 9031 9666 0808 808 8090 Charity providing respite for short-term breaks for carers. 028 9024 5704 NICEM puts people in touch with groups who offer www.gingerbreadni.org support to minority ethnic groups and can also help with Working to make a reality of children’s rights. Holywood Family Trust Rural support racial discrimination and limited migrant advice. Contact www.nicem.org.uk 028 9042 7842 028 9074 4499 Ards Community Network - Child care, after-school club, youth provision, adult North Down YMCA Harbour Ward Project Counselling for young people. counselling, adult befriending and community 028 9181 4625 028 9145 4290 development for people in North Down and Ards. Familyworks Support, advice and training for local communities Working with people from ethnic minority backgrounds 028 9182 0341 Men’s Advisory Project Rural Community Network – and local residents. Support for young people who are affected by parental 028 9024 1929 028 4461 2311 substance misuse. Counselling for male victims of domestic abuse, and community activities for people living in Down District Older people support with relationship difficulties and anger management. Gateway North Down Community Network – 0300 100 0300 Women’s Aid Addiction NI 028 91461386 028 9073 1602 The SEHSCT children’s social work service is a first 028 9024 9041 Support, advice and training for local communities point of contact for anyone concerned about the welfare Challenging domestic violence in Northern Ireland. Drug and alcohol support and counselling service for of a child or young person. Rural Support Line - people aged over 55 years and their carers. 24 hour helpline: 0845 606 7607 Kairos Centre 0800 917 1414 Age NI 028 4372 4488 listening, guiding and connecting for farming and rural 0808 808 7575 Email: [email protected] families Development and recreation facilities for young people Charity combining Age Concern NI and Help the Aged in and adults. YMCA TADA Rural Network - Northern Ireland. Support and preventative and educational programmes 028 3839 8888 www.ageuk.org.uk/northern-ireland The Link Newtownards for young people. 028 9182 1124 • Lisburn 028 9267 0918 tailored support to meet the needs of local rural Agenda communities 028 9127 1968 Safe and welcoming drop-in centre facility for young • North Down 028 9145 4290 people. Provides information on groups, activities and work for MACS NI St Vincent de Paul Other health-related support over 50s in the north Down and Ards areas. 028 9035 1561 028 9031 3163 028 4461 5155 Alzheimer’s Society After-school clubs, drop-in, holiday home for the elderly, Aid Call personal alarm service in Northern Services for people aged 16–25 years, including 028 9756 4681 home management courses, breakfast clubs, youth Ireland housing, mentoring and floating support. Support for people affected by dementia. provision and crèches. 0808 100 4545 Opportunity Youth Sure Start Belfast Central Mission (BCM) 028 9043 5810 Footprints Women’s Centre Range of services for young children aged 0–4 years and 028 9024 1917 028 9092 3444 Information, guidance and advice for young people on their families, aimed at improving health, children’s social Housing support, befriending, tea dances, Wednesday issues such as drugs and alcohol, employment, offending and emotional development, and their ability to learn. Services in the Colin area, including crèche, training and lunch club, short breaks and volunteering. behaviour, and emotional and mental health. children’s services. • Colin Neighbourhood 028 9060 1417 Good Morning Projects Relate Teen Healthwise Physical Activity Scheme • Newtownards 028 4273 9322 The primary aim is to support members of the community 028 9026 0871 • Downpatrick 028 4461 3630 028 9055 3289 by means of regular, friendly, telephone conversations Counselling for young people. Referral required. – making time for people, listening effectively and becoming a ‘friend on the phone’. Voice of Young People in Care (VOYPIC) Kilcooley Community Forum • Colin 028 9062 7863 028 9024 4888 Benefits/advice/financial 028 9147 9424 • Down 028 4461 3434 Enabling children and young people with experience of worries Contact information for all constituted groups that are care to make life changes. active within the Kilcooley community. Help on Pensioners Entitlement (HOPE) www.voypic.org Age NI advice service Kilcooley Women’s Centre 028 9442 8595 0808 808 7575 YMCA 028 9147 8292 Lisburn Downtown Centre Free benefits check for older people. Support and preventative and educational programmes 028 9267 2052 for young people. Non-emergency police service (PSNI) Benefit Enquiry Line NI Support for older people. • Lisburn 028 9267 0918 0845 600 8000 0800 220 674 • North Down 028 9145 4290 Advice and information on attendance allowance, disability living allowance, carer’s allowance and carer’s credit. South Eastern area