RCL Benziger Partnership TABLE of CONTENTS

A process that accompanies ministry leaders as they prepare for ongoing change

In Word and Witness | RCL Benziger Partnership TABLE OF CONTENTS

Introduction...... 3

A Church with a Mission...... 4

Facing a New Reality...... 7

Making Disciples...... 9

Cyclical Process...... 12

Change Management...... 14

Obstacles to Change...... 16

Catechetical Planning...... 18

Digital Catechesis...... 21

The Ecclesial Leader...... 23

Communication...... 26

In Word and Witness | RCL Benziger Partnership 2 Christ Awaits INTRODUCTION

The ministerial landscape is changing at a rapid pace due to long-term systemic issues as well as the recent global pandemic. Ministry leaders are trying to adapt to an ever-changing situation. Prayerfully seeking faithful, practical, new possibilities for accompaniment, we acknowledge that Christ is present in our discernment and that he awaits us in our response. As Pope Francis said in his letter to catechists:

Catechists are creative; they seek to use different means and forms to proclaim Christ. . . . This endeavor to make Jesus known as the highest form of beauty brings us to encounter new signs and ways to transmit the faith. . . . Keep in mind the style of Jesus who adapted to the people he had before him in order to bring them closer to the love of God. . . . We [catechists] must not have fear because he is ahead of us in this task. He is already in today’s man and he awaits us there.1

1 Pope Francis, Message to participants in the first International Catechetical Symposium (July 5, 2017).

In Word and Witness | RCL Benziger Partnership 3 Christ Awaits A CHURCH WITH A MISSION and is the first part of catechesis; the second part is to lead people deeper into the faith.3 The Directory ✚ Why is there a Church? for Catechesis begins with the declaration that both ✚ To what end? catechesis as well as the broader process of renewal in the Church must be faithful to “the command of ✚ What is the mission of the Church? Jesus Christ to proclaim always and everywhere the Gospel (cf. Mt 28:19).”4 The Church, and parish communities in particular, can have tremendous impact on surrounding Many parish communities have realized the neighborhoods and communities. These communities importance of mission and have developed mission give hope, share faith, promote love, serve the poor statements to direct their activities. Yet any particular and homeless, foster connection, create spaces of mission statement must be held against the overall prayer and reflection, and call us to continuous mission of the Church given by Christ. It must flow conversion. Yet among all the different functions from Christ’s mission and be a particular expression of the Church, the question of “why” arises. Why of it in order to be part of the Church’s mission. A is there a Church? What distinguishes the Church parish’s mission is the way in which that particular from other institutions in society? What is the community will share the Good News of the Gospel, mission of the Church? Understanding the mission, rooted in the community’s particular identity, charism, the reason for which the Church exists, is the key to history, and context. identifying the ways in which the Church—and parish communities—should proceed into the future. The Choosing to Do Mission First mission of the Church is stated clearly by the highest Pope Francis writes extensively on the mission of the authority: Jesus Christ himself. He told his disciples, Church in his apostolic exhortation The Joy of the “Go, therefore, and make disciples of all nations, Gospel (Evangelii Gaudium). He reminds us that the baptizing them in the name of the Father, and of the mission of making disciples calls us to go beyond our Son, and of the holy Spirit, teaching them to observe own communities. We are called, as Church, to “go all that I have commanded you” (Mt 28:19-20). forth,” to take initiative.5 We cannot wait for people to come to us. This Scripture passage often is called the Great Commission, and its mandate is to “make disciples,” The mission of the Church is not just one part of what that is, followers of Christ. Therefore, the mission of we do or one item on a long list of tasks to complete. the Church is to be missionary: as disciples of Jesus, Rather, the mission is to permeate everything and we are called to go beyond our own buildings and take priority over other courses of action. Pope Francis parish communities into the neighborhoods and the lays out this vision: “I dream of a ‘missionary option,’ world. The Church “exists in order to evangelize.”2 that is, a missionary impulse capable of transforming Evangelization is sharing the Gospel with others everything, so that the Church’s customs, ways

2 Pope Paul VI, Apostolic Exhortation Evangelization in the Modern World (Evangelii Nuntiandi [EN]) (Vatican City, 1975) 14; also see Directory for Catechesis: New Edition (DC), (Washington, DC: USCCB, 2020) 28. 3 Pope Francis, Apostolic Exhortation The Joy of the Gospel (Evangelii Gaudium [EG]) (Vatican City, 2013) 163-175, “kerygmatic catechesis” and “mystagogical catechesis.” 4 DC 1. 5 EG, “go forth” is mentioned twenty-four times throughout the document.

In Word and Witness | RCL Benziger Partnership 4 Christ Awaits of doing things, times and schedules, language Pope Francis invites us to follow the great criterion and structures can be suitably channeled for the of Matthew 25 to feed the hungry, welcome the evangelization of today’s world rather than for her stranger, care for the sick, and so on. He tells us to self-preservation.”6 be prayerful, passionate, bold, joyful, discerning in our decisions, and living in community in order to The word “option” emphasizes that parish life is grow toward holiness. A mature disciple is a person formed by concrete decisions regarding resources, who rests in faith and prayer, and is also transformed spaces, and schedules. A missionary transformation every day to be more grateful, more forgiving, more requires us to take this option instead of other, compassionate, more loving, and more giving. This is often very good, options. Saying no to or letting go an invitation to all of us to hear and heed this call to of priorities and programs that do not advance the holiness and to transform our communities according mission in favor of the missionary option is a critical to the missionary option to make disciples as well as part of change. An example of this challenge is when to become missionary disciples. a parish cannot use a room for a new evangelization program, because a parish group already reserved the The Directory for Catechesis recognizes the role of room to play bingo or cards on those weekday nights. catechesis within the mission of forming disciples, Other options face resistance, because the hospitality stating: for a new activity would cost more money than the income it would create. A community with a mission puts sharing the faith first and other matters second. In the multiplicity of ministries and services with which the Church realizes her mission of What Disciples Look Like evangelization, the “ministry of catechesis” Once the mission is clear and its importance apparent, occupies a significant place, indispensable the question remains, “What must one do to be a good for growth of the faith. This ministry provides Christian?”7 What is discipleship? What does a mature an introduction to the faith and, together disciple look like? Pope Francis describes in Rejoice with the liturgical ministry, begets children of and Be Glad (Gaudete et Exsultate) the call for all the God in the womb of the Church. The specific faithful to follow Christ. He lays out holiness in the vocation of the catechist therefore has its section “The Saints ‘Next Door,’”8 describing holiness roots in the common vocation of the people as conversion in small steps and actions, being yourself of God, called to serve God’s plan of salvation in everyday life while following Christ’s mission. The on behalf of humanity. The whole Christian mature disciple is a person who lives according to the community is responsible for the ministry of Beatitudes. Living the Beatitudes leads us into holding catechesis, but each one according to his difficult tensions in life. For example, “blessed are the particular condition in the Church: ordained 10 peacemakers” includes refraining from gossip and ministers, consecrated persons, lay faithful. building relationships just as much as facing conflict head on instead of ignoring it.9

6 EG 27. 7 Pope Francis, Apostolic Exhortation Rejoice and Be Glad (Gaudete et Exsultate [GE]) (Vatican City, 2018) 63. 8 GE 6-9. 9 GE 87-89. 10 DC 110-111.

In Word and Witness | RCL Benziger Partnership 5 Christ Awaits Missionary Option Evangelization Rather than Self-Preservation • What is our image of mature discipleship? The Missionary Impulse • What impulses in our community seek to • How do we already live according to the transform everything toward mission? Beatitudes? In what ways can we live more fully the vision laid out in the Beatitudes? • What in our pastoral work is life-giving, disciple-making? • What initiatives can start small and build a positive energy that will foster more change • Who are the people who are on fire for toward mission? mission and are capable of being agents of change? • What obstacles must be removed before change can happen? What do we need to let • What will the future look like if we are focused go of? Who needs to be on board with change on mission and if we are becoming disciples to make it a reality? more and more?

Our Ways of Doing Things • What are our customs and our language? • What are our priorities? In what ways do we allocate budget, space, resources, and time? • What do we need to foster and what do we need to let go of in order to transform the community toward mission? • What obstacles are we facing in the change toward mission?

In Word and Witness | RCL Benziger Partnership 6 Christ Awaits FACING A NEW REALITY Grasping the reality of these “phenomena of detachment”14 is not just a challenge; it is an ✚ Who are the people we serve? opportunity as well. It helps us to read the signs of 15 ✚ In what ways has our community changed the times and to set off an “aggiornamento,” a in the last decade? “bringing up to date” of the ways of the Church. Historically, the Catholic Church has always responded ✚ Who is here; who is not? to new challenges by changing itself. It has brought forth new saints, new movements, new orders, new The Catholic Church in the United States has seen councils, and new methods. It has started Catholic tremendous change in the twenty-first century. To hospitals, Catholic universities, Catholic schools, capture this change in just one statistic, to tell the and lay movements. It has brought forth catechists, story of what has happened, we might consider families, and volunteers to tell the story of Christ in this ratio: one to six. For every one person who has ever-new ways. How can we listen to and learn from entered the Catholic Church, more than six have left.11 the people who do not relate to institutional religion anymore? What are we called to set in motion? This is not an abstract number. Many of us know from conversations with friends or family members who These days, our communities are tremendously have left the Church where they stand now and why, burdened by the effects of the COVID-19 pandemic, what their relationship with God is now, and why they which serves as a further catalyst for the underlying no longer affiliate with the Church. Many catechetical changes already in motion and amplifies their leaders have experienced fathers or grandmothers effects through the temporary loss of many parts coming to them and sharing about the challenge of of Church life. There is no indication that this rapid seeing daughters or grandsons not continue their decline in religiosity was stopping or even slowing journeys of faith with the Church. For many of us, down before the pandemic.16 Religion, in all forms one to six is a lived reality. The Pew Research Center of beliefs, practice, and affiliation, is in decline. The study in which this statistic is included notes, “No share of the population that answers to the question other religious group in the survey has such a lopsided of religion with “none” is on the rise. Research has ratio of losses to gains.”12 Catholic immigration not identified a single issue that causes disaffiliation. and cultural diversification in recent decades have Those who no longer affiliate with the Church identify raised hopes that immigration would stop or reverse a myriad of experiences that lead to disaffiliation. these developments, but in reality, one to six already They may demonstrate varying degrees of affiliation includes the diversification of the Catholic faithful. and religious belief and practice. Nonetheless, the The growing disaffiliation with Catholicism in Latin increasing number of individuals who choose not to America contributes to this as well.13 identify a religious affiliation is alarming and should not be ignored.

11 See “America’s Changing Religious Landscape,” Pew Research Center (Washington, DC, May 12, 2015). 12 “America’s Changing Religious Landscape” 13. 13 See “Religion in Latin America: Widespread Change in a Historically Catholic Region,” Pew Research Center (Washington, DC, November 13, 2014). 14 DC 38. 15 Pope John XXIII, Address to cardinals at Basilica of St. Paul Outside the Walls (January 25, 1959). 16 See “In U.S., Decline of Christianity Continues at Rapid Pace,” Pew Research Center, Washington, DC (October 17, 2019).

In Word and Witness | RCL Benziger Partnership 7 Christ Awaits Although disaffiliation is rising in all age groups, it is Reading the Signs of the Time particularly notable among young people. Further, Looking Beyond Our Own Perspectives there is little evidence that those who disaffiliate • Our own perspectives are always limited by in their youth will return to practicing religion in our work, our private lives, the people we adulthood. The millennial generation, widely discussed meet and do not meet, and the media we as being particularly low in religiosity, is an adult consume or do not consume. In what ways can generation now. Millennials are those born between data from surveys or statistics help us to look 1981 and 1996.17 They make up a large segment beyond our own perceptions? of the demographic that is getting married and parenting children and teens. Thus, they are at the • The challenge in listening to a community lies heart of sacramental life of the Church—but they in the voices as much as in the silence. How are increasingly absent from the celebration of the can we hear the people who do not speak Sacraments. up or who have left? How can they share their stories? Creatively Responding to Change In your community, who are the people drifting away Understanding the Community Through from faith and religious practice? Why? What do you Connections know about them? What can you learn from them? • Are you the only Catholic Church in your area? What data helps you to see them? Who is the typical What is the known Catholic presence within person in terms of age, gender, income, and family your community? situation in your town? How does that compare to your • Do you collaborate with other Christian faith community? How do you minister to them and communities? how do they think about that? • What charitable organizations, academic institutions, and other entities are in your Change is inevitable. The question is, how do we immediate parish community? respond to a changing world? What new methods, new ways, new approaches, and new perspectives will • How well do you know the people and we bring forth? What new spaces will we explore? How their issues? will we listen to the voice of the Holy Spirit guiding us through history? Whatever we do to follow the Holy Spirit through these changes, one thing is certain: the current approach does not work. If we believe that it is not only external factors that are leading to this decline, then we need to look at what we are doing and how we are doing it. If we believe that the most “lopsided ratio of losses to gains”18 of any religious group has to do not just with the Catholic faith compared to other (Christian) traditions but with the current Catholic way of transmitting faith, then we need to change.

17 Michael Dimock, “Defining Generations: Where Millennials End and Generation Z Begins,” Pew Research Center, Washington, DC (January 17, 2019). 18 “America’s Changing Religious Landscape” 13.

In Word and Witness | RCL Benziger Partnership 8 Christ Awaits MAKING DISCIPLES fellowship ministries just for the community. There is no automatic mechanism by which a person who ✚ How often do we use the term “disciple” in is initiated or engaged in the community is also our work as catechetical leaders? evangelized.

✚ In what ways are our catechetical efforts The mission of the Church is to make disciples. intentionally focused on forming disciples? Since Pope Paul VI’s Evangelization in the Modern ✚ How is the mission to make disciples central World (Evangelii Nuntinandi), all popes have to our planning, decision making, and written extensively about evangelization and goal setting? discipleship. Pope Francis constantly uses the term “missionary disciples,” which he explains in The Joy of the Gospel (Evangelii Gaudium).20 Since By virtue of their Baptisms, all Christians are called Evangelii Gaudium, the term “missionary disciples” to participate in the mission of evangelization,19 to has also begun to permeate the writings of national make disciples. However, in planning catechesis, other bishops’ conferences, publishers, and practitioners. terms are often more prominent in our discussions: The Directory for Catechesis intimately connects parishioners, parents, catechists, and volunteers. evangelization with catechesis, noting, “[The first Are we looking at the wrong things when we are proclamation] implies going out, making haste, planning activities? We may be tempted to think there accompanying, thus becoming true missionary is no difference between disciples and parishioners. disciples. It therefore cannot be reduced to the This may lead us to believe that everything we do conveying of a message, but is first of all sharing the makes disciples. In turn, our planning may focus on life that comes from God and communicating the joy expanding activities of any kind, and we may become of having met the Lord.”21 focused on numbers of programs and participants. If the most important term is “parishioners,” then the The key point about the term missionary disciples most important objective is to have people register is that all are called to evangelize immediately after and to engage people. becoming disciples. Pope Francis emphasizes that the intention of training and learning more about the In reality, not every parishioner is consciously faith must not keep us from sharing the faith right committed to being a disciple. Not every person away. Effectively, we are to break through all the volunteers out of the desire to be transformed obstacles in our heads that excuse us from sharing through a life in Christ. Each person who engages the faith, that make us wait or step back instead with the Church in any capacity has a unique of evangelize. To the contrary, similar to the biblical journey of faith. As such, a person’s reasons for disciples, such as the woman at the well, we are to go engagement may or may not be intentionally related out right away and share the love we encountered.22 to growing as a disciple. Some people seek Baptism purely out of tradition. Some people volunteer in

19 DC 110. 20 EG 119-121; the term “missionary disciples” was introduced in the Aparecida document by CELAM, with then Cardinal Bergoglio— who later became Pope Francis—as editor, in 2007. 21 DC 68. 22 EG 120-121.

In Word and Witness | RCL Benziger Partnership 9 Christ Awaits The Message That Must Be Heard These initiatives might include retreats, service and Again and Again outreach projects, community-building opportunities, or The first step on the journey of discipleship is hearing simple, one-on-one interactions where people have the the message of Christ (the kerygma) and responding to opportunity to encounter the welcome, mercy, and love it. Christ invites us to follow him (Mt 4:19) and invites of Christ. us to conversion (Mt 4:17). The kerygma is the first proclamation of Christ, defined by Pope Francis as this Accompanying People on the message: “Jesus Christ loves you; he gave his life to Path to Commitment save you; and now he is living at your side every day to There is a radical aspect of discipleship that cannot enlighten, strengthen and free you.”23 be overlooked. Discipleship asks for conversion—in Greek, metanoia—which means a transformation of Pope Francis emphasizes that the kerygma is not just an mind, heart, and way of living. For example, one of entry point or first proclamation, but it is the principal the most difficult changes in way of living for disciples message that must permeate all catechesis. It is “the is to follow the call to give a portion of their income one which we must hear again and again in different to the Church and the poor—not just a token, but ways, the one which we must announce one way or a significant part. Many who do commit to doing another throughout the process of catechesis, at every this experience more gratitude and, surprisingly, the level and moment.”24 The Directory for Catechesis money they still have seems to be more sufficient than explains: before, because it transforms how they spend money overall. Discipleship has a cost, not just monetary, and it is a substantial commitment that people will not Christians have the duty to proclaim the make lightly. That is why in most cases, the path to Gospel without excluding anyone. Instead discipleship is gradual, starting for different people of seeming to impose new obligations, they in different places. It requires different opportunities should appear as people who wish to share to experience faith, to grow, to share, and to be their joy, who point out a horizon of beauty accompanied by others in the faith. The Directory for and who invite others to a delicious banquet. Catechesis notes: “The relationship of adults with the It is not by proselytizing that the Church question of faith is highly varied, and it is right that grows, but “by attraction.” This spontaneous every person should be welcomed and listened to in missionary impulse must be supported by a his uniqueness. . . . It is possible to consider a few genuine pastoral ministry of first proclamation, types of adults who live out the faith with different capable of undertaking initiatives for presenting approaches.”26 Next, the Directory lays out four the good news of faith in an explicit manner, particular tasks of catechesis with adults: concretely manifesting the power of mercy, the very heart of the Gospel, and fostering the • Elicit faith: foster new beginnings of incorporation of those who convert into the faith-filled experiences ecclesial community.25 • Purify faith: seek more authentic faith and fullness of life in the Gospel • Nourish faith: promote formation and dialogue, meaningful church relationships • Assist the sharing and witness of faith: 27 23 EG 164. prepare spaces of sharing and service 24 ED 164. 25 DC 41. 26 DC 258. 27 DC 261.

In Word and Witness | RCL Benziger Partnership 10 Christ Awaits The terms disciples, missionary disciples, and kerygma all point toward the power of the language and terminology that we use. If the message of Jesus Christ, the kerygma, permeates everything we do as catechetical leaders, and if it is not just a part of what we talk about, then we can challenge people anew to make progress on their journeys toward commitment to Christ. If we start to share the faith right away as missionary disciples and model that to all who come to our communities, then we will not be divided into teachers and students but we will all be missionary disciples.

Communities That Make Disciples

Step 1 Step 2 Looking at the particular tasks of catechesis with Review the chart. Where are the blank spots? What adults from the Directory for Catechesis, sort all is missing? In what ways are people invited and community ministries, programs, and activities into nourished to go from one to the next? How much a table like the one shown below. Which ones help patience is there to invest in people on each level, to create new beginnings and faith experiences? even if many do not move forward? (See also the Which ones help to seek a fuller life in the Gospel? parable of the Sower, Mark 4:1-20.) Which ones promote deeper formation and relationships? Which ones create spaces to share and witness the faith?

Assist the Sharing and Elicit Faith Purify Faith Nourish Faith Witness of Faith

In Word and Witness | RCL Benziger Partnership 11 Christ Awaits CYCLICAL PROCESS What was going well a month ago may now be impossible. Instead of acting as if everything is in ✚ How is the effectiveness of a program limbo, take the time to evaluate, plan, and reprioritize. determined? Embrace flexibility and creativity. Prayerfully listen to the promptings of the Holy Spirit. ✚ How do we evaluate?

✚ What should be assessed? Steps to Follow in a Cyclical Process

✚ Is God calling us to move in a new direction? • Mission: How did this project or program relate to the mission? Was it essential? Even if On September 9, 2020, “Cardinal Gerald Lacroix a project was done very well and considered asked parishes in the Archdiocese of Quebec to “successful,” it may not be necessary. ‘pause’ their catechetical programs to give them the • Purpose: Was there a clearly defined purpose time they need to think about what comes next. The for the event or program? How well was the last few months, he said, have given the Quebec purpose achieved? Invite feedback from the church an ‘unhoped-for opportunity’ to ‘begin participants and the volunteers or staff. Provide anew.’”28 Perhaps we too can use this time to create a variety of ways for participants to give you meaningful change instead of temporary solutions to feedback. Even if a participant chooses not to get us through this crisis. give feedback, the fact that you asked for his or her opinion is important. Time should be set aside every year and after every • Growth: Unless the project was designed large project to evaluate from several different to raise money, this is hard to evaluate. A perspectives. This is a cyclical process. In other words, well-attended event may not necessarily be once there is a mission for the parish or diocesan successful if it does not result in spiritual office, everything should be examined regularly in growth. Invite some participants, volunteers, light of the mission for a continuous improvement and staff to reflect on their own personal process. As Cardinal Lacroix suggested, this is a time growth as disciples. to “pause” and reflect, but it is an ongoing process that should be a regular part of our work. What is Would they participate again? Did they essential? Are there new catechetical methods that learn new knowledge or grow in faith? can be employed to increase effectiveness? To what Do they have new insights about being degree do our current strategies and activities move disciples? Do they feel like their gifts and us closer to our mission? What must be eliminated talents were used effectively and valued? in order to grow other mission-driven initiatives? Is Do they feel like they made meaningful this the work to which we are being called still? In contributions? (See “Making Disciples.”) these strange times, particularly, we must be ready to reevaluate and make new plans often.

28 Philippe Vaillancourt, “Quebec Cardinal Proposes a ‘Break’ from Catechesis for Children, Adults,” Crux (September 18, 2020).

In Word and Witness | RCL Benziger Partnership 12 Christ Awaits • Resources: How well were available • Write a summary of the assessment and goals resources used? Were you good stewards of for the next year or project. Be sure to consult the resources you had available? Consider these notes when planning the next event. financial, space, time, and personnel resources. Note what went well and what should be • Participants: Who is missing? Are you improved or done in a different way. reaching the same people over and over? What needs to change so that more people are welcomed and take part? • Communication: Evaluate communication between staff members, with volunteers, to the parish, and with the participants. Interview some of these groups to solicit feedback and plan for improvement.

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In Word and Witness | RCL Benziger Partnership 13 Christ Awaits CHANGE MANAGEMENT Has the community experienced other significant change or a crisis recently in addition to COVID-19? ✚ How do you react to change? Consider the timing and all those affected, including ✚ Are you excited by new opportunities? the ministerial or catechetical staff, support staff, Do you dread unfamiliar situations? and facilities staff. Will other departments or parish organizations be affected? Think through the ways The world has experienced profound change. We change causes a ripple effect. Even if others are cannot ignore this fact. Catechetical leaders can use impacted by changes, managing it correctly may this unwelcome pause to make real and necessary prevent or minimize negative outcomes. Suppose, for changes in the way we make disciples. Change may example, there are no parish faith formation classes be difficult. When the stakeholders are listened to held in person at the parish this academic year. The and feel like their needs are taken into consideration, men’s group used these gatherings to raise money for revisions become more palatable. When modifications its service projects by hosting a breakfast. Discussing to the status quo are presented with the rationale the reason for changing the faith formation format for change, there may even be more buy-in from and brainstorming solutions with the men’s group will the community. Each community is different. There go a long way in preventing negative outcomes. It are unique cultural aspects to be considered. For an may even bring about creative solutions and positive older, well-established community, change will be support for future collaboration. How change is more difficult compared to a faith community that is managed is as important as the decision-making composed of parishioners who move frequently, such process leading to the change. If tough decisions need as a college campus or near a military base. to be made, consulting rather than simply informing the stakeholders is paramount.

In Word and Witness | RCL Benziger Partnership 14 Christ Awaits A checklist for managing change:

q Make a list of your responsibilities and from your supervisor? Think about how you the amount of time and effort they require could enlist support from parents and the (hours, days, months). Ideally, if there is a youth before even making any changes. staff or team, each person should do this. q Have ministry leaders listened to the Include everything, even the non–faith faith community? For example, before formation tasks, such as proofing the bulletin, making changes to the First Communion organizing staff parties, or spearheading the preparation program, consult the families. annual fundraiser. What do they want and need? What is q Examine the list in light of the mission important to them? Listen to their concerns. of your office or parish. What is important q What cultural considerations should for this mission? What could be done in be honored that are important for your a different, even better way? Consider community? the positive and negative implications of these potential changes. Could short-term q How will you communicate? During a change be acceptable to the staff and faith process of change, communication is critical. community? From whom do you need to Regular information should come from a seek permission to make significant changes? consistent source and be reliable, not based on hearsay. q What changes could or should be made? Consider financial resources, q Establish a timeline with short- and personnel, health and safety of the staff and long-term goals, and target dates for parishioners, technology (computer hardware, completion. software, internet), skill, physical space, cleaning requirements, and so on. What q When change becomes difficult, how will is essential? What should be discontinued you determine that you need to keep because of safety or lack of funding, for moving through the “growing pains” or example? What no longer serves the mission? that change is not possible in this way or at this time? q What support will be needed? For example, you need to revise the faith q One of the most important steps is formation program for youth. While you often neglected: evaluation. How did it may be responsible for planning and go? Ask for feedback from those involved. executing the modifications, the pastor is What should be done differently now? What ultimately responsible for the parish. If there should remain the same? Is there evidence are complaints from angry parents, will he of increased collaboration and participation? support you? Have you provided a clear How will you know whether change was rationale for your vision? Can you honestly successful? (See “Cyclical Process.”) communicate what you need and expect

In Word and Witness | RCL Benziger Partnership 15 Christ Awaits OBSTACLES TO CHANGE The dramatic effects of these two ways of “spiritual worldliness” are described by Pope Francis: ✚ “We have always done it this way.”

✚ “We have tried this before, it didn’t work.” In some people we see an ostentatious ✚ “We have that room on Tuesdays.” preoccupation for the liturgy, for doctrine and for the Church’s prestige, but without any ✚ “We don’t have a budget for this.” concern that the Gospel have a real impact ✚ “There is already so much scheduled on God’s faithful people and the concrete on this evening.” needs of the present time. In this way, the ✚ “But what about the other ministry?” life of the Church turns into a museum piece or something which is the property of a Many of these statements may sound familiar for select few. In others, this spiritual worldliness catechetical leaders who tried something new. While lurks behind a fascination with social and some people simply like things the way they are, or political gain, or pride in their ability to some may be more selfish than giving, there are also manage practical affairs, or an obsession with deeper spiritual obstacles that keep the Church from programs of self-help and self-realization. taking the missionary option and making disciples. It can also translate into a concern to be These can be hard to identify, since they have become seen, into a social life full of appearances, part of a community’s culture. Transforming that meetings, dinners and receptions. It can also culture can be difficult, since culture consists of lead to a business mentality, caught up with many unarticulated customs, norms, expectations, management, statistics, plans and evaluations and values. In other words, if we have never put whose principal beneficiary is not God’s people our expectations or objectives into words, it will be but the Church as an institution.31 difficult to imagine and discuss change.

Other sources of resistance come from what Pope If some of these seem familiar, then these can be a Francis calls “spiritual worldliness,”29 which is an starting point to look for obstacles to change and to appearance of piety and love for the Church that distinguish between these and legitimate concerns in actually seeks human glory and personal well-being the resistance to change. The most difficult obstacle instead of the Lord’s glory. One example is a subjective is the one we do not know and cannot see. The most faith that is focused on experiences of enlightenment challenging opponents of change are the ones that and self-help, without consideration of others. pretend to serve the Church but do not. We know Another is putting trust in one’s own powers and from history and from all the great new Catholic feeling superior to others based on rigid practice innovators, new orders, saints, and reforms that of a particular expression of faith, resulting in elitist Church can be renewed and refocused on the mission attitudes. Pope Francis criticizes both as “taking of Christ. Where are we called to renew ourselves to over the space of the Church.”30 Neither is open to the mission to go and make disciples? grace, mercy, and the incarnate Christ on the Cross.

29 EG 93. 30 EG 95. 31 EG 95.

In Word and Witness | RCL Benziger Partnership 16 Christ Awaits Understanding Culture in Our Communities and A Church That Goes Forth Obstacles to Change • What are fruitful initiatives propelling us toward mission? How can we nourish and Recognizing Hidden Expectations grow them further? • What are unarticulated expectations, customs, and norms in our community? • What do we have to let go of in order to overcome that which prevents us from fully • What do newcomers find surprising about the living our missions? customs of our parish community? Are we able to articulate the reasons for our practices? • How can the culture of our community become more missionary-oriented? What new • When do we say in our community that “we customs, expectations, and norms can we have always done it this way”? foster for change?

Taking Over the Space of the Church • What are the “nonnegotiables” in our planning? How do we prioritize our resources? Are we willing to examine critically each priority and program? • What ideas get shut down? What structures are perpetuated, even though they do not seem appropriate anymore? Why? • Which of the symptoms of spiritual worldliness described by Pope Francis do we see in our community?

In Word and Witness | RCL Benziger Partnership 17 Christ Awaits CATECHETICAL PLANNING some people no longer want to volunteer. They may be using the pandemic as a way to “escape” from ✚ What has changed in your catechetical ministries where they are not a good fit. Perhaps planning since March 2020? you are eager to help a volunteer find a more appropriate ministry. For the good of the community ✚ What has been surprisingly fruitful? and the volunteer, establish term limits. At the end of volunteers’ “terms,” help them discern where God is The pandemic exposed and accelerated the same calling them. issues we had prior to March 2020. (See “Facing a New Reality.”) Critically examine what you do Catechetical Methods and why. Since we are forced to move in a new Your parish may be relying increasingly on technology. direction, think about what can be pruned for new Recruit others who can give computer support. growth. Perhaps a blessing of these strange times is Provide tutorials and practice sessions with video this opportunity to reassess and forge new ways of conferencing platforms. Can a local campus ministry proclaiming the Good News. New methods open the provide support and a place for students to volunteer? possibility of being even more transformative. The major religious education publishers all have digital Two areas important to every catechetical leader are resources and are adding more each week. Contact volunteer recruitment and catechetical methods. Think your representative to learn about these resources. about the following when planning. Share them with your catechists and brainstorm ways they can be used with your faith community. Be open Recruiting Volunteers to the possibility that a new method may be even more New ways of recruiting and supporting catechetical effective than a previous way! volunteers are necessary. If professional educators are experiencing difficulty navigating today’s learning For example, at St. Mary’s Parish, preparation for First environment, volunteer catechists are sure to be Communion has always been through the parish overwhelmed. Have you helped your volunteers Catholic school or parish religious education program, or potential volunteers discern and reflect on their with minimal participation from the parents. This charisms? Are you aware of the gifts you need in your year, the parish provided the materials to the families ministry? Are you open to utilizing the gifts that are with a simple and clear outline of expectations and available, even if it means reconfiguring your ministry? a timeline for completion. The packet included not Is finding a warm body more important than helping only a brief faith formation handout for the parents a parishioner use his or her gifts for the service of the but also access to short videos as well as more in- community? In what ways are you inviting people to depth choices for the parents. The second-grade live their baptismal calls more deeply? How can you catechist regularly checked in with the families and help volunteers further develop the gifts they have? answered questions, offered suggestions, and gave encouragement. Some families used the digital Before making assumptions and issuing directives, resources from the publisher while others preferred check in with your volunteers. How are they doing the print textbook. The parish offered a choice of personally? Do they have the ability, desire, and time several family “mini-retreat” options online, and to continue to volunteer, but in a different way? about half of the students participated. Already the Explore their comfort with, knowledge of, and access parish catechetical leader is receiving feedback that to computers and the internet. You may find that

In Word and Witness | RCL Benziger Partnership 18 Christ Awaits this has been a special time for the First Communion • Flipped classroom model: This could be utilized families, and they enjoy learning together. Eventually, for both children’s formation as well as adults. the children will celebrate First Communion at the Applied to a parish catechetical situation, the parish with their families. learner spends some time learning new concepts at home (with resources you provide), and then Does this mean First Communion at St. Mary’s was not the catechist checks in with the learner to help done correctly? If the point of sacramental preparation with comprehension and application. Ideally, the is to assist families in preparing their children, then learner would then complete a post-lesson project St. Mary’s Parish did a great job. Perhaps the “we’ve to apply and synthesize the new concept. This always done it that way” mentality so prevalent at our could work for Bible-study groups, faith-sharing parishes should be set aside. groups, and RCIA.

• Family catechesis: You may have wanted to try If the parish has a goal to provide faith formation this model. Now is your chance! Instead of asking for the children in grades K-8 who do not attend families with more than one child to supervise Catholic school, it does not necessarily mean the separate lessons, provide them with thematic children must go to the parish for weekly classes. A lessons they can do together. The publisher of the parish catechetical leader could gather a group of catechetical textbooks you use should be able to parents and catechists and brainstorm creative ways assist you. of achieving this goal. If a weekly Bible study was a treasured adult faith formation gathering, a parish • Independent online or book learning: This is leader may meet with participants to discuss how not ideal, but it could be a possibility for families to continue the gathering. Additionally, talking with who can manage it well. The parents would other adults who wished to participate but were homeschool their children using print or digital unable may generate new ideas that make the Bible resources provided by the parish. Some publishers study more accessible for others. have online assessment tools, or there are print resources available. Guard against trying to fit traditional ideas into new methods. Using an online video conferencing • Home kits provided by the parish: This requires platform for faith formation may be a creative idea, coordination and more effort, or a parish can but expecting a child to sit for forty-five to sixty purchase ready-made products. The parish supplies minutes listening to a volunteer catechist teach online a bag or box of catechetical materials, simple is unrealistic for both the child and the catechist. instructions, and inexpensive gifts for the family. Children who are also attending classes during the They could be hand delivered to each family by a school day are already experiencing fatigue from representative of the parish, such as the catechist, being online for hours. Families are experiencing or the parish could host a “drive-by” day to pick unprecedented stress. Jesus offers hope and healing them up. An outside gathering could take place to these families. Your faith community should reach where families could pick up the materials, enjoy out in support rather than make unrealistic demands. a treat, and safely visit with the catechetical leader Consider the following alternative possibilities. Your and catechists to learn about the bags. The beauty parish or diocese may create even better ideas. of this option is the strong connection to the faith community, and the bag becomes a sign of support and caring for each family. Solicit feedback from the family before creating the next home kits. Start with a manageable twice a year and work up to four times per year, or according to the liturgical season. The home kit could also be used in conjunction with one of the other models.

In Word and Witness | RCL Benziger Partnership 19 Christ Awaits • Dinner-table catechesis: Instead of a longer • Engagement: For all online sessions, use music catechetical session for each child or as a family, and games to increase engagement. Play music break it down into small prayers and tasks over as participants gather. Use short video clips or several nights. Now that most families are eating visual aids. together again, this is a perfect opportunity. • Invitation: Invite young adults to interview long- Provide the schedule, prayers, and catechetical time parishioners by phone or video call. Provide materials. a list of conversation starters, such as what they • Service: Reach out to youth with ideas for service remember about the parish fifty years ago, or in your community and a specific time period how their families celebrated Christmas. These for completing the service. They can be paired parishioners could be introduced to the parish with a senior citizen or single parent who needs through a video or a written story, and the whole a yard raked or a walkway shoveled. Then plan a collection could be archived for historical purposes. follow-up to discuss the experience. Offer a short prayer and meditation on Matthew 25:40. Offer Assessment opportunities for youth, adults, and families to Consider various methods of assessment and share their own ideas about how they may be evaluation. When developing an evaluation, keep able to use their skills and talents to serve the it brief, but ask the right questions. It may be community. more useful to know whether participants learned something new than whether they enjoyed the • Making it real: Find out what current issues youth experience. When possible, avoid simple yes-or-no and adults in your community care about. Give responses. Rather, provide a scale or specific indicators them a brief lesson on theological reflection and to help respondents provide meaningful feedback. the tools to research Catholic teaching on these If possible, use more than one method to reach the issues. Then plan a panel discussion to discuss the greatest audience and gain the most information. It issues in light of Catholic theology. is important to listen with an open heart and mind. • Tailgate theology: Weather permitting, invite Then follow up on the responses and seek specific families to bring a sack dinner and chairs. Use the ways to improve. Ask for examples of projects from church parking lot to spread the family groups the faith formation lessons, photos or scans of unit out. If your parish has a playground, all the better! assessments, or photos of family altars or other Allow the younger children to run around while creative activities. Some ways to gather feedback the others take part in an adult faith formation include session. q Phone calls to the family, with a check sheet • Reaching out: Try quick video reminders from for the caller to complete informally as he/she the parish catechetical leader or catechist. Use a speaks to the family smart phone to record a one-minute message. Send handwritten, personalized notes to youth q E-mail from the staff, using paper and pen. Deliver a treat q Text messages such as a pizza to students or families who earn a certain number of points for participation in faith q Online surveys or paper questionnaires formation activities. q Small gatherings of families for quick check-ins, prayer, and feedback

In Word and Witness | RCL Benziger Partnership 20 Christ Awaits DIGITAL CATECHESIS Although technology and technological preferences change at a rapid pace, some principles are worth ✚ Are we where people are? considering now. There is a clear trend away from desktop computers to mobile devices and from ✚ How do we locate where people are? websites to mobile apps. Consequently, people prefer ✚ How can we become “an evangelizing engaging for smaller bits of time, visiting an app for a presence on the digital continent”?32 few seconds or minutes at a time. This goes hand-in- hand with a continuing trend toward social media and When the Jesuits went to Asia and the Americas, the growing desire for visuals, authenticity, personally 34 they followed new paths to new lands and places created content, and storytelling. A plethora of where people had never heard the message of new voices and creators have become influential in Christ. They went where the people were and told these new realms, amplified by algorithms that filter them about Christ. In our times, technology creates and curate content for users and the dynamics of new virtual lands, habitats where we can spend following, sharing, and commenting. The noise of time, communicate, and express ourselves. This truly the multitude of channels has also led to counter- historic change in communication technology is movements: muting, blocking, filtering, unfollowing, happening at a rapid pace and creating ever-changing and fasting from or limiting the use of technology. landscapes. In our times, this is where the people are. The Directory for Catechesis states: “In virtual space, Storytellers of Faith in the Digital Continent which many consider no less important than the real For Catholic communities, these changing preferences world, people get news and information, develop and present challenges as well as opportunities. The express opinions, engage in debate, dialogue, and algorithms of platforms can amplify messages; at the seek answers to their questions. Failing adequately same time, behind every platform is a business model to consider these phenomena leads to the risk of monetizing those effects. Within this ecosystem, appearing insignificant to many people.”33 the most powerful and cost-effective way to get out a message is as old as the faith itself: through the The coronavirus pandemic has made this digital power of authentic storytelling. Jesus told stories—for continent larger and wider, with many more people example, the parables—to make a point. The Church and activities online. The pandemic has made it more through the centuries gave witness to the faith evident that we need to engage in technology, just as through stories, which the Directory for Catechesis 35 much as we need to discern which technology to use calls the “narrative identity of faith itself.” and how. Where are the people? How do they spend their time? What are they drawn to use, what not? Social media gives each community—and each Why? How do they use it? disciple—a platform by which the Good News of the Gospel can be shared with a wide audience of hearers. It provides opportunities to enter into the lives of people who may be physically distanced but digitally present. Every community of faith that makes

32 DC 371. 33 DC 213. 34 DC 363. 35 DC 207.

In Word and Witness | RCL Benziger Partnership 21 Christ Awaits disciples is a place of stories of transformation— During the coronavirus pandemic, many parish stories of hearts, minds, and lives changing for the communities have not only moved their activities better through a life in Christ. Which of these stories online; they have identified new ways to reach do you have to tell? How can you tell them online? out, share faith, and build community. Once the Best practices include being brief, being real, and health crisis recedes, some of the changes in habits, finding ways to systematically invite people to share technology use, and preference will persist. Thus, it their stories. Another critical best practice is to make is critical for catechetical leaders to discern effective space for storytelling by reducing other aspects of our technology in order to reach their communities and communication, such as teaching, promotion, and beyond, and to be authentic storytellers of faith in the information. Moreover, a story shared by a participant digital continent. about his or her feelings and transformation from an experience is often more informative and makes a Evangelizing Digital Spaces better promotion than a descriptive text. The stories Guiding Questions are there; the challenge is to capture them, to make • Where are our people? Where are the people space for them, and to tell them well. beyond our community?

Reaching People Through Their Means of • What devices do they use? How do they Communication use them daily? Our use of technology must be considered from the • What media are they on? How do they end user’s experience. For example, the catechetical engage there? leader might write a long e-mail that people find • How long are our messages? How long are overwhelming and do not read. A pastor might record messages normally on this media? a twenty-minute teaching video but upload it to the parish Facebook page, where most users do not • How can we tell authentic stories of watch long videos. The Directory for Catechesis directs faith online? catechetical efforts to include educating believers in the good use of technology and an understanding of Basic Guiding Principles digital culture.36 • Use technology that people are using in a way that they are using it. While looking at new technology, we cannot forget • Find your voice and be authentic. the significance of the older forms of technology and • Look for the stories in your community and human interaction. A personal conversation may be find ways to tell these stories to others. better than a phone call; a phone call may be better than a text message; and a text message may be • Listen to voices and engagement from the better than an e-mail. Further, even after decades community without silencing them. of widespread internet use, there are people who • Use visuals, be brief, and be clear. are not online and who can fall through the cracks of our communication. Similarly, digital literacy and Advanced Considerations technological training varies heavily among staff, • Discern tools to use, and train your staff, volunteers, and faithful of all ages. Taking steps volunteers, and participants. toward working with what people use or want can • Make people in your community authentic begin with asking what modes of communication an storytellers for the faith. individual prefers. • Find platforms that effectively connect various data-related aspects, such as registration, communication, online learning, and 36 DC 216. fundraising.

In Word and Witness | RCL Benziger Partnership 22 Christ Awaits THE ECCLESIAL LEADER The catechetical leader has an overwhelming passion for proclaiming the Good News of Jesus Christ to ✚ Am I focused on myself, on getting the job his or her local community. This passion inspires done, or on others? others to become missionary disciples. “It therefore cannot be reduced to the conveying of a message ✚ Do I really know my volunteers or staff but is first of all sharing the life that comes from God personally? Do I know their gifts and and communicating the joy of having met the Lord. strengths? ‘Being Christian is not the result of an ethical choice ✚ Do they know that I genuinely care or a lofty idea, but the encounter with an event, a about them? person, which gives life a new horizon and a decisive direction.’”38 Think about the way you lead. Would ✚ Do they feel comfortable asking questions and those with whom you work describe you as a joyful clarifying responsibilities? person because of your relationship with Jesus?

✚ Am I usually desperate to find volunteers, or Leader or Manager? do people ask to work with me? Are you a leader or a manager? Is there a difference between the two? Within the church setting, leaders A leader is one who inspires. Those who follow a leader are often also managers, but managers are not always want to be part of something successful. A leader helps leaders. We may think of managers as people who are them discern their strengths and gifts and develop responsible for resources, such as the parish finances, these for the greater good. A leader provides vision the grounds and buildings, and the tasks associated and allows others to find their own unique paths. A with recordkeeping and personnel. A manager successful leader listens to the needs of others and may oversee a sacramental preparation program responds with creativity and hope. Leadership involves and the paperwork, communication, and volunteer relationship building, active listening, follow-through, management this entails. Even if your ministry setting clear communication, and the creation of a shared requires that you function as a manager, you can vision. A leader has self-knowledge and a desire develop and practice leadership within your scope for self-improvement, which, in turn, influence the of influence. behaviors and attitudes of others.

Jesus modeled how we should work with others. He An ecclesial leader knows that it is not about him developed a personal relationship with his closest or her. A diocesan or parish catechetical leader has disciples. He ate with them and spent time with them. a conviction to serve, because she or he has been A pastoral minister should focus on the individual called by God and the Church to serve. In 1975, Pope and the project or task to be completed. If volunteers Paul VI wrote in Evangelization in the Modern World or staff members feel appreciated, valued for their (Evangelii Nuntiandi), “Evangelizing is in fact the unique contributions, and part of a team, they will put grace and vocation proper to the Church, her deepest forth their best efforts and want to contribute again in identity. She exists in order to evangelize.”37 the future. Yes, this takes more time and work on your

37 EN 14. 38 DC 68.

In Word and Witness | RCL Benziger Partnership 23 Christ Awaits part, but overall, it is the best way to form disciples. Collaboration with neighboring parishes can be In fact, the kerygma is at the heart of all we do (see helpful. Exchange information regularly and support “Making Disciples”). Pope Francis wrote, “To speak of each other. You may need to be the one to reach out a ‘culture of encounter’ means that we, as a people, to your colleagues first. You may gain new insights should be passionate about meeting others, seeking and even begin to partner with them to creatively points of contact, building bridges, planning a project meet the needs of your faith communities. At a time that includes everyone. This becomes an aspiration when resources are scarce, we do not need to be and a style of life.”39 in competition.

As a parish leader, you mentor others. This means It seems that trust has eroded in many sectors. It is you have a sincere desire to assist them in becoming important that catechetical leaders reestablish or authentic missionary disciples through your own strengthen trust with those with whom they work. discipleship. A church minister helps parishioners Leaders need to model holiness and good health, develop their own potential, and they, in turn, can work which includes proper work-life balance. The staff and with others in the same way. Disciples create disciples! volunteers who work with us should experience us as The goal is to assist each parishioner to discern what he persons of integrity. or she has to offer the faith community and to cherish individuals for who they are and the important parts Unlike businesses, which must define core values they play in the mission of the parish. There is a sense and purposes, the Church’s mission is clear and of ownership of the parish and the parish mission. This unchanging throughout time. The catechetical leader leads to taking on responsibility as a disciple and caring relentlessly finds ways to be prophetic for his or her for one another.40 particular community. This requires an openness to change and adaptability, which evolve according the The Ecclesial Leader in a Time of Change unique culture of the diocese or parish and the ever- Give people time to get used to new ways. They have changing times. A catechetical leader is faithful to the to let go of the past and embrace the present reality. Gospel in word and deed while creatively finding new Give them a space for grieving, and allow for gradual methods to proclaim the Good News with relevance acceptance. Clear guidelines and a consistent message for today. The world changed profoundly in 2020. from the pastor and staff are necessary. These times Strong catechetical leaders are needed now, perhaps call for a “we’re all in this together” mentality. more than ever before, to walk with people and to “We can do this! We are here with you.” These are embrace necessary and effective change. messages that need to be communicated directly to the parishioners in many ways, many times. For Reflection

Self as Leader Be honest about your limitations. Try new things. • Why am I in catechetical ministry and People will appreciate you and the staff more when leadership? What motivates me? they know you are trying. A positive attitude regarding Why do I remain? change, constant relationship building, and a care and concern for each other are perhaps some of the most • In what ways do I try to do my best and inspire urgent needs at this time. the best in others? Do I feel the need to get things checked off my to-do list and go on to the next task?

39 Pope Francis, Encyclical Letter On Fraternity and Social Friendship (Fratelli Tutti) (Vatican City, 2020), 216. 40 See DC 89.

In Word and Witness | RCL Benziger Partnership 24 Christ Awaits • Is my ministry in maintenance mode? Am I so Goals and Feedback busy that I do not have the time or mental and • Have I set personal and professional goals emotional energy to learn new ways of doing and established benchmarks to help with things? Am I on a quest for becoming my motivation and assessment? best self? • Bonus: To really improve as a leader, consider • When I think of my ministry, I feel . . . going through an anonymous 360-degree (excited, fearful, dread, challenged, inspired, feedback from everyone around you. Ask joyful, affirmed). parishioners, catechists, the pastor, your immediate supervisor, support staff, peers, Relationship to Others and colleagues with whom you collaborate • Do I take a genuine personal interest in the to respond to questions on several topics volunteers or staff with whom I work? Do I regarding your leadership. To follow up, create look at them when they are speaking to me? a specific action plan for development as a Do I know and care about their families and leader. well-being?

• Would those with whom I work consider me a For Further Reading holy person? Do I model a life of prayer? Fostering Leadership Skills in Ministry: A Parish • Do I have healthy boundaries and a suitable Handbook, by Jean Marie Hiesberger work-life balance? Is rest, exercise, and family Good to Great and the Social Sectors: A Monograph time a luxury or a regular part of my good to Accompany Good to Great, Jim Collins physical and emotional health?

• Do I trust others to do their best? Can For More Information on 360-Degree I be trusted to follow through with my Feedback responsibilities? www.ccl.org/articles/leading-effectively-articles/avoid- • Do I seek opportunities to collaborate with 360-degree-feedback-pitfalls colleagues from neighboring parishes or faith Free webinar: www.ccl.org/webinars/maximizing-the- groups? Do others ask to collaborate with me? impact-of-360-assessments

In Word and Witness | RCL Benziger Partnership 25 Christ Awaits COMMUNICATION person but also show that you care and that the person has your attention. In digital communication, ✚ What is communication? nonverbal communication includes the use of images, appropriate use of digital symbols or physical gestures, ✚ How do you communicate? and an awareness of the environment in which you are presenting or recording. Communication can be simply the exchange of information. However, for a follower of Jesus and a Think about the ways you speak to others, either church leader, communication can be so much more. individually, in a small group, or in a formal gathering. Pope Francis tells us that “without this look of love, What you say is as important as how you say it. human communication . . . can easily become only a What is the purpose of your communication? Are dialectical duel.”41 Communication builds relationships you warm, friendly, and welcoming? Do you exhibit between people and fosters communion with the confidence and positivity? Are you hurried, distracted, other whom God has lovingly created. Our mission or stern? Do you speak little or tend to monopolize is to create disciples. Our communication as pastoral the conversation? When communicating, especially ministers provides the beautiful opportunity for our within a parish setting, consider your tone. A hopeful stories to connect with others’ stories in light of the and inviting message will draw people in. You can be Gospel, and thus deepen our relationships with Jesus assertive without sounding aggressive or dismissive. as disciples. Speaking to a group of teens about the rules for a trip requires an entirely separate way of communicating Consider three types of communication: nonverbal versus speaking to families that are eager to have their communication, verbal communication, and written children baptized. Verbal communication in a digital communication. Nonverbal communication can speak environment may involve more intentional efforts to volumes! Just as your attire and appearance can tell demonstrate engagement, such as being intentional others about your self-esteem and professionalism, about looking into the camera and avoiding your body language communicates as well. Do you interrupting others. stop what you are doing and look up with a smile when someone enters your office? When you are Careful written communication is necessary for the meeting with a volunteer, do you demonstrate active catechetical leader. The communication methods listening skills? Your posture, body language, and for any particular ministry should align with the face all communicate to the other person, even if you communication of the parish as a whole. Always have are not aware of this. Yes, this takes a lot of energy, others proofread your writing, and recruit people but positive communication though body language is who are not afraid to be honest with you. Decide critical for ecclesial leaders. whether the tone should be formal or informal. Clear and concise language is preferable. If written The way in which you listen is also a way of communication is not a strong skill for you, find others communicating. Clarifying statements, such as “So for whom this is a gift. A formal letter sent in the mail I hear you saying . . . ” or “Tell me more about . will be written differently than a message read on the . . ,” not only help you to understand the other

41 Pope Francis, Diverse and United: I Communicate, Therefore I Am (Vatican City: LEV, 2020), quoted by Christopher Wells, “Pope Francis: Truly Human Communication Must Build Communion,” Vatican News (May 24, 2020), vaticannews.va/en/pope/news/2020-05/pope-francis-truly-human-communication-must-build-communion.html.

In Word and Witness | RCL Benziger Partnership 26 Christ Awaits receiver’s mobile device. Communication should be For Reflection offered in the language(s) spoken by your audience. • Do I welcome communication with others with Written communication in a digital environment the love of Christ? should include an awareness of tone, accessibility • How have I communicated with the parish in languages, and representation of our values. If or staff? Have I used a variety of methods? Is necessary, recruit help in understanding the unique communication ongoing? Is the tone positive? requirements of digital communication. Further, be clear about who is authorized to speak on behalf of • Have people been asked how they prefer you or your parish community, and ensure compliance to receive communication? How did this with all safe environment protocols. information change my communication methods? Make an effort to communicate with everyone in • Am I conscious of my nonverbal your community. Be culturally sensitive, and ensure communication? all have access to communication. We have a • Have I actively sought to improve both my tendency to communicate in the way we prefer. But written and verbal communication? if the goal is to reach the greatest number of people effectively, we need to use a variety of communication • Is my communication clear and concise? techniques and use repetition. Have you ever asked • Am I culturally sensitive when I communicate? your volunteers or the parish at large how they Are my communications accessible to prefer to be contacted? There are modern means of everyone? communication that you may not have considered • Bonus: If you are really serious about improving using. There is an initial period of learning for any yourself, ask someone who knows you well modern technology, but the effectiveness could be to share how you are perceived in person significant. Identify what is sustainable in order to and through your written communication. communicate regularly and consistently. Consult Prayerfully consider what you hear. a person in your faith community who works in marketing or advertising, and ask for advice. We cannot continue to rely on pulpit announcements and the weekly bulletin to communicate. Once you ask people the best way to communicate with them, be sure to analyze the data and develop an action plan.

In Word and Witness | RCL Benziger Partnership 27 Christ Awaits A process that accompanies ministry leaders as they prepare for ongoing change

In Word and Witness | RCL Benziger Partnership