luxury and lifestyle travel magazine

Volume 19 | Issue 07 | August 2019 | ì250 / $8 US A Profiles Media Network Publication www.travelspan.in

J W British Marriott Debuts in Airways the Heart of unveils its Edmonton new lounge in San Francisco Gujarat expects over Air Canada six crore Opens Maple tourists to Leaf Lounge visit the state Express this fiscal continued on page 67 LUXURY AND LIFESTYLE TRAVEL MAGAZINE

ì250 / $8 US Volume 19 | Issue 07 | August 2019 | A Profiles Media Network Publication www.travelspan.in

J W Marriott British Debuts in Airways the Heart of unveils its Edmonton new lounge in San Francisco Gujarat expects over Air Canada six crore Opens Maple tourists to Leaf Lounge visit the state Express this fiscal Interest among global airlines likely luxury and lifestyle travel magazine in Air India divestment: CAPA

Aviation advisory expects govt to fast the government had asked Air India to track divestment process Interest finalise the results by June-end, the among global airlines in the upcoming airline is yet to finalise its financials. DEVENDER GROVER divestment of Air India is likely to be Sources say that some audits were on Editor in Chief & Publisher strong this time, the Centre for Asia to finalise the financials though it is not Pacific Aviation (CAPA) recently said. clear how long this will take. GAURA G BAHL Group Editor In a statement, CAPA said that it It is expected that the divestment does “not rule out the possibility of process will begin about a fortnight JASMINE GROVER some leading carriers including those after the results are finalised. Associate Editor from the Gulf participating in the The aviation advisory has maintained JYOTSNA MALIK tender in a joint venture with large for long that the Indian market can International Sales Director Indian conglomerates.” only sustain two full service carriers, The aviation advisory, however, and that the operations of three such RASIKA MATHUR Events Coordinator cautions that the current global airlines – Air India, Jet Airways and and national economic environment Vistara – were not sustainable. “The RAJESH MAURYA and geo-political instability may suspension of operations by Jet Airways Head of Finance have some impact on investor since April this year has removed the JITESH GANDHI sentiment. “However, the outlook for largest full service competitor to Air Creative Director the performance of Indian carriers India, increasing the chances of a remains,” it adds. successful divestment this time around. Address changes and subscription CAPA expects that Air India’s Nevertheless, bidders will be conscious order to [email protected] privatisation process will be fast- of the possibility – although remote – of tracked, but cautions that if serious the revival of Jet Airways,” it adds. Registered with Registrar of bidders are to be attracted, they should CAPA feels that the divestment Newspapers of India under be given sufficient time to conduct process has the potential to be a RNI No. DEL/ENG/2000/03308 appropriate due diligence. “Assuming distraction for Air India executives. “It that the tender is launched in August, is critical that the Ministry allows Air PUBLISHED MONTHLY BY Profiles Media Network Pvt Ltd. it should be feasible to select the India’s senior management to remain BA-306, Tagore Garden successful bidder by December-end,” focussed on optimising the carrier’s New Delhi 110027, India the report says. commercial, operational and financial Tel - +91 (124) 4111182 The proposed privatisation process performance. A separate team may Mob- +91 98107 15900 cannot start till Air India’s accounts need to be established to handle Website: www.travelspan.in for fiscal 2018-19 are finalised. While divestment,” the report says. PRINTED BY STUDIO 9 PRODUCTIONS 502, Jeevan Tara Apartments Devender Grover We are on Sector 43, GH 7, Gurugram 122009, India

RNI No. DEL/ENG/2000/03308 Travel Span is Printed Published Edited and Owned by Devender Grover. Printed VOLUME 19, ISSUE 07, JULY 2019 at G S Graphic Arts. A-18, Naraina Industrial Area, New Delhi - 110028 Editor: Devender Grover. All Rights Reserved. Reproduction in whole or part without written permission is strictly prohibited. All information is correct at the time of going to press but subject to change. Editorial material, views and Content may not be reproduced in any opinions expressed in Travel Span are those of authors. Editor(s) assume no responsibility of any errors or omissions. Neither is any liability assumed resulting from the use of this information. The Publisher will not be responsible for any format without written permission from damage or loss caused by the late Publication, errors or failures of advertisements to appear. Products and services Profiles Media Network Pvt Ltd. mentioned are subject to change without prior notice.

travelspan / august 2019 www.travelspan.in 3 10 Airlines : British Airways unveils its new lounge in San Francisco British Airways has unveiled its new lounge at San Francisco International Airport, a 665m2 (7,160ft2) space with views of the runway thanks to floor-to- ceiling glass windows that run along its side. The airline has created a number of zones throughout the lounge to cater to its customers’ needs

12 Airlines : Air Canada to resume full India Schedule At a time of increasing commercial activity between Canada and India, Air Canada’s direct flights represent a very important element in connecting the business communities in both countries as well as the growing number of tourists, students, families and cargo traffic

14 Airlines : Qatar Airways to Lauch Directo flights to Gaborone, Botswsana

DOHA, Qatar – Qatar Airways is pleased to announce the launch of its new service to Gaborone, Botswana, starting 27 October 2019. The capital and largest city of Botswana will be the airline’s first destination in the African country.

16 Airlines : Air Canada Opens Maple Leaf Lounge Express

l ocated in the Terminal 1 transborder departure area, the new Maple Leaf Lounge Express is open to business class passengers, travellers with Air Canada Altitude status, and Star Alliance Gold members travelling on Air Canada or United Airlines flights

23 AVIATION : Etihad Airways introduces larger aircraft to accommodate growth of three key Asian Routes

e tihad Airways, the national carrier of the United Arab Emirates, has upgraded services on three key Asian routes this week, introducing larger aircraft to accommodate growing demand.

4 travelspan / august 2019 www.travelspan.in 46 Hospitality and food : Oyo Hotels acquires Innov8, expands co-working space business

OYO Hotels and Homes, the world’s third-largest chain of hotels, homes, managed living and workspaces, on Tuesday confirmed its acquisition of Innov8, a co-working spaces provider, highlighting the company’s increasing focus on the fast-growing segment.

50 Hospitality and food : J W Marriott Debuts in the Heart of Edmonton

l ocated in the Center of Alberta’s Capital City, JW Marriott Edmonton will be the Cornerstone of the Up-and-Coming ICE District, Canada’s Largest Mixed-Use and Entertainment District

59 ODISHA TOURISM : Odisha gives nod to 7 hotel, tourism projects that entail investment of Rs.354 crore

“Projects will be developed over a total area of around 79.5 acres out of which Government has decided to allot around 42.5 acres. Some project proponents have arranged balance land on their own,”

64 G ujarat Tourism : Gujarat expects over six crore tourists to visit the state this fiscal - ADTOI 9th convention to be held in Ahmedabad from 16-18 August 2019

Buoyed by increasing tourist footfalls and development of various destinations in the state, Gujarat is expecting tourist inflow to cross six crore in the current fiscal

66 INDIA : The Deltin Daman : The Hotspot Getaway this monsoon

the Deltin, Daman. Three hour drive from Mumbai, the 5 star property is a must visit to have a short break and enjoy the monsoons. Having beaches close-by gives one even more reasons to spend a weekend chilling at the property with friends and family.

travelspan / august 2019 www.travelspan.in 5 Airlines

Mumbai Airport now connects India and Tanzania with direct Air Tanzania flight urther boosting tourism and CSMIA is the currently the only Q300, 3 Bombardier Q400, 2 Airbus trade between India and Africa, airport in the country with permissions to A220-300 and 1 Boeing 787-8. The FGVK led Mumbai International operate Air Tanzania’s newest non-stop airline took delivery of their first 787-8 Airport Limited (MIAL) managing route. The airline is deploying its Boeing in July 2018. It has another Boeing Chhatrapati Shivaji Maharaj 787-8 that has a capacity of 22 business 787-8 on order which will arrive in International Airport (CSMIA) has class seats and 240 economy seats. January 2020. restarted flights with Air Tanzania The estimated travel time for the The airport is also expanding between Mumbai and Dar es Salaam direct flight is seven and half-hours. its operations to Egypt, Rwanda, after over 20 years. The new service This is the second non-stop route Seychelles, Mauritius, Kenya, Cape commenced on July 18, 2019. introduced by MIAL in the last 30 Town, Johannesburg, Nairobi among Dar es Salaam to Mumbai service days with the earlier one expanding other prominent destinations in Africa. will be operated thrice a week on RwandAir’s connectivity from Mumbai Fares start at INR 30,000 (USD Wednesday, Friday and Sunday, and to China’s trade capital Guangzhou. 440) for round trip economy and INR Mumbai to Dar es Salaam on Monday, Air Tanzania has a small fleet of 1,25,000 (USD 1870) for round trip Thursday and Saturday. just seven aircraft. It has 1 Bombardier business class. Emirates takes Indian cuisine to Auckland with Chef Manish Mehrotra

cuisine, art, entertainment and culture in Auckland. The event will be presented by Auckland Tourism and Economic Development (ATEED) and featured by Ponsonby’s Eat Drink Love Ponsonby. “Emirates is proud to support and partner with chefs who share our ethos and dedication to delivering best-in- class dining experiences, whether on the ground and in the air. We’re thrilled to bring chef Manish Mehrotra of Indian Accent, which has restaurants in New Delhi, London and New York to Auckland on Emirates for this once in a lifetime collaboration,” said Chris mirates has partnered with Zealand next month. He will be joined Lethbridge, regional manager for New Auckland Tourism and Economic by local chef and restaurateur Sid Zealand. EDevelopment along with Eat Sahrawat from July 17 to 18, 2019. Emirates operates a daily non-stop Drink Love Ponsonby to bring India’s This collaborative dining experience service from Dubai to Auckland, New renowned chef Manish Mehrotra of is part of the Elemental AKL — a Zealand and all travellers will enjoy a Indian Accent restaurants to New region-wide festival showcasing selection of the finest cuisine.

6 travelspan / august 2019 www.travelspan.in Airlines

IndiGo enhances international connectivity from Mumbai and Delhi; introduces flights to Jeddah, Dubai and Kuwait

Effective July 25, 2019, IndiGo to operate flights connecting Delhi with Jeddah; the airline will add its third frequency on Mumbai–Dubai route - Effective August 05, IndiGo to connect Mumbai with Kuwait

ndiGo, India’s leading carrier, Mr. William Boulter, Chief that will enable us to contribute continues to enhance its international Commercial Officer, IndiGo said, towards India›s socio-economic Iconnectivity by announcing 06 new “These new routes once again growth.” flights. Effective July 25 and August reflect our unflinching commitment Mr. Boulter further added, 05, IndiGo will launch daily nonstop towards expanding our international “IndiGo will continue to expand its flights connecting Delhi with Jeddah, operations. Our mission is clear; network to meet the requirements of and Mumbai with Kuwait. Additionally, to boost economic growth in India, both business and leisure travellers. to cater to the increasing demand from and help promote trade, tourism It is our constant endeavour to offer the sector, the airline will also launch and mobility. These are exciting affordable fares to our customers fares, its third non-stop daily flights between times for the industry and we are along with a courteous and hassle-free Mumbai and Dubai. optimistic of the many opportunities flying experience.”

Flight schedule: Flight no Departure Arrival Time of departure Time of arrival Frequency 6E 83 Mumbai Dubai 1230 1405 Daily 6E 84 Dubai Mumbai 1505 2005 Daily 6E 1766 Mumbai Kuwait 0530 0710 Daily 6E 1767 Kuwait Mumbai 0810 1510 Daily 6E 1741 Delhi Jeddah 2200 0210 Daily 6E 1742 Jeddah Delhi 0300 1115 Daily

travelspan / august 2019 www.travelspan.in 7 Airlines

Emirates’ US-bound passengers soon to have Wi-Fi, mobile connectivity and Live TV over the North Pole

mirates’ passengers bound for Emirates partner Inmarsat will soon industry in providing our customers the US will soon be able to enjoy solve this problem with the addition a seamless inflight connectivity EWi-Fi, mobile service connectivity of two elliptical orbit satellites, thus experience across geographies, on all and Live TV broadcast, even when providing coverage over the North Pole of our flight routes. Over the years, we flying 40,000 feet over the North Pole by 2022. have worked closely with Inmarsat and and Arctic circle. The new satellites will also provide our supply partners to continually raise Emirates has led the world with Live TV broadcast on Emirates flights the bar on inflight connectivity, and we inflight connectivity, with every aircraft allowing customers to watch connected for Wi-Fi, voice and SMS live news or sports over the services. However on its flights to the polar region. Emirates’ Live TV US, which often travel over the polar is currently available on 175 region, passengers can find themselves aircraft including all Boeing 777 without connectivity for up to 4 hours. and select Airbus 380s. This is due to the fact that most Adel Al Redha, Emirates’ satellites that connect aircraft are Executive Vice President and geostationary, located over the equator, Chief Operations Officer said: and aircraft antennae cannot see the “We are very pleased with this satellite when in the far north, due to development, which will ensure the earth’s curvature. Emirates continues to lead the

8 travelspan / august 2019 www.travelspan.in Airlines

look forward to further enhancing that role in our decision for these latest upgrading the connectivity solution experience, taking advantage of new expansions.” on the fleet. The airline has been at technologies and infrastructure.” A popular service amongst Emirates’ the forefront of innovation when it Philip Balaam, Inmarsat Aviation customers, over 1 million Wi-Fi comes to inflight connectivity and President, said: “Inmarsat has an connections are made onboard the entertainment. It was the first airline extremely successful track record of airline’s flights in an average month. to allow mobile phone use inflight working with Emirates to ensure their Wi-Fi connectivity is available in 2008, and the first to install inflight connectivity requirements on all Emirates aircraft. Customers TV screens in every seat on every are met on a global basis, both in the in all cabin classes receive 20MB of aircraft in its fleet in 1992. Today, cockpit and the cabin. We are delighted free Wi-Fi data or unlimited use of the airline provides one of the most to continue that tradition with the rapid messaging apps for 2 hours allowing comprehensive and state-of-the- development of our Global Xpress (GX) them to log on and stay in touch art entertainment and connectivity satellite network. In the past month with friends, family or colleagues. services in the skies. ice, Emirates’ alone, we have announced even more Emirates Skywards members enjoy award-winning inflight entertainment capacity being added to the network special benefits depending on their system, offers over 4,000 channels of with five additional payloads, including membership tier and class of travel, entertainment, including over 1,000 these latest two for flights over the including free Wi-Fi when travelling in movies from around the world. This northern latitudes and Arctic region. First Class or Business Class. unmatched variety of content will This is a great fit for Emirates and once Emirates continually invests in continue to grow, offering Emirates again they have played an important improving bandwidth on board by customers even more choice.

IndiGo to start daily flights from Mumbai to Singapore, Bangkok from 22 August • The daily flight on Mumbai-Bangkok route would depart from Mumbai at 9.30 pm (local time) and would land at 3.35 am (local time) at Thailand’s capital • The return flight would depart from Bangkok at 3.25 pm (local time) and arrive at Mumbai airport at 6.30 pm (local time)

ndiGo has announced that it will start daily non-stop flights The daily flight on Mumbai-Bangkok route would depart on Mumbai-Singapore route and Mumbai-Bangkok route from Mumbai at 9.30 pm (local time) and would land at 3.35 Ifrom August 22. am (local time) at Thailand’s capital. The daily flight on Mumbai-Singapore route would leave at The return flight would depart from Bangkok at 3.25 pm 8.25 am (local time) from Mumbai and would land at 4.40 pm (local time) and arrive at Mumbai airport at 6.30 pm (local (local time) at Singapore. time), the low-cost carrier said. The return flight would depart at 7.30 pm (local time) “Connections between Mumbai and Singapore and from there and land at India’s commercial capital at 10.30 Bangkok are highly significant from a trade perspective pm (local time), the airline said. “Effective August 22, as it connects key commercial hubs in the region, 2019, IndiGo will operate non-stop flights from Mumbai to William Boulter, the chief commercial officer of Singapore and Bangkok,”. IndiGo, said.

travelspan / august 2019 www.travelspan.in 9 Airlines British Airways unveils its new lounge in San Francisco

do so at the beautifully crafted granite positive feedback from customers who feature bar, that forms the centre piece have experienced our New York lounge British Airways unveils of the lounge. Customers wishing to and they both follow the same design its new lounge in San catch up on some work ahead of their concept.” Francisco, the third US flight will be able to use a new study British Airways worked alongside lounge to benefit from area with wireless printing facilities. British designers Graven on the interior the airline’s investment In the main seating area there is scheme in collaboration with San a deli bar where customers can help Francisco based WDA | William Duff plan for its customers, themselves to a wide range of food Architects, who led the architectural following the recent and drink options. For the airline’s design to carefully design a lounge opening of its First and customers traveling in First, there is a that maximises space. The lounge also Club lounge at New new exclusive Boutique Dining room, features a number of pieces of artwork where customers can enjoy fine wines from Bill Jacobsen, Doug Hall and Ruth York JFK’s Terminal 7. and menus inspired by some of world’s Root, who are all local artists. top chefs. San Francisco is an important Carolina Martinoli, British desitnatoon, not only is it the gateway he new contemporary lounge is Airways’ Director of Brand and to the technology hub of Silicon Valley, spread across 665 square metres Customer Experience, said: “We the beautiful sites and rich cultural Twith fantastic views of the know that lounges form an important history of the city itself are a magnet for runway, thanks to floor to ceiling glass part of the journey for some of our UK business and leisure travellers alike. windows that run along the side of the customers, so we’re delighted to be This is the fifth lounge to open lounge letting natural light flow in. able to open this new space in San under the new design concept after the The airline has created a number of Francisco, the third lounge in the US to airlines Club and First lounges in New zones throughout the lounge to cater to benefit from our investment program. York’s JFK , Rome in Italy and Aberdeen its customers’ needs. For those wanting We think customers will love the in Scotland. The British Airways lounge to unwind ahead of their flight, they can new look and feel. We have had such in Johannesburg will be next, with

10 travelspan / august 2019 www.travelspan.in Airlines

further investment planned in Geneva, Sample First First Boutique Dining Room menu: Chicago and at the airline’s hub, Selection from the Charcuterie • Rigatoni with Heirloom Cherry Tomato London Heathrow. Board Sauce, Ricotta and Parmesan 2019 is British Airways’ centenary • Busseto Prosciutto, Chorizo El Ray, • Add Grilled Chicken, Shrimp or year. The airline is investing £6.5 Olli Salumeria Salame, Scallops billion for its customers over five years, • Columbus Coppa Mezze Plate including the installation of the best • Mitica Drunken Goat, Esperanza • Mini Vine Roasted Peppers, Grilled quality Wi-Fi and power in every aircraft Manchego, Don Juan Mahon Local Shiitake Mushrooms, Marinated seat, fitting 128 long-haul aircraft with • Served with Marcona Almonds, Heirloom Tomatoes, Hummus Warm new interiors and taking delivery of 72 Marinated Olives, Cornichons, Pita new aircraft. This year the airline is Sourdough Toast and Fallot Grain Dessert also introducing its Club Suite, a new Mustar • Blackberry Granola Yogurt Parfait business class seat with direct aisle Soup Cheese access. • Garden Vegetable, Lemon Orzo • Laura Chenel, Goat Cheese, Sonoma Flight from London Heathrow to San Chicken County CA, Francisco start at £1570 in Club World Entrees • Bellwether Farms Point Reyes Blue (business class) and £306 in World • Seafood Cioppino with Shrimp, Scallops, Cheese, San Andreas, CA Traveller (economy). Sea Bass, Haricot Vert and Rouille • Fresh Pita Crisps, Fig Spread British Airways Executive Club Extends £1 Reward Flight Fare to UK and Europe

ritish Airways Executive Club Members can now book a these same destinations, flying return, customers with a reward flight using Avios and pay as little as £1 return. lower Avios balance have the option to use 9,000 Avios and BWith the trial starting today, the new Avios pricing pay £31 to Edinburgh and 15,000 Avios and £35 to Venice. options can be redeemed on flights in the UK and Europe. Niall Rooney, British Airways’ Loyalty Manager said: “We’re The additional Avios options follows a successful trial in always looking for ways to give our Executive Club customers May on select European destinations. With the new option, more options to redeem their Avios. Trialing £1 Reward Flight Members can fly* to destinations such as Edinburgh or Venice Saver prices means Members can explore the UK and Europe for only £1 and 16,000 and 22,000 Avios respectively. For on very little cash and use more Avios. It’s easy to join Executive Club, sign up for free and start collecting Avios.” To book a Reward Flight Saver ticket, customers need to have collected at least one Avios in the last 12 months. British Airways is testing this pricing option in addition to the previous flat rate of £35 for taxes, fees and carrier charges along with the Avios needed for their destination. Avios can be collected on flights with British Airways and its oneworld® partner airlines. Customers can then spend Avios on flights, upgrades, hotels, car hire and other travel rewards. As well as reward flights customer can choose Avios Part Payment – reducing the cash amount paid on flights. When using Avios Part Payment, customers can pick from a range of savings by destination and cabin. Members will still collect Avios and Tier Points on these bookings. Avios can also be collected on a range of travel, shopping and lifestyle partners including hotels, car hire, parking and currency exchange.

travelspan / august 2019 www.travelspan.in 11 Airlines • Daily Toronto- Delhi flights restart Oct. 1; additional capacity added beginning Oct. 27 with Boeing 777 • Vancouver- Delhi flights resume usual flight times starting Aug. 1 • Toronto- Mumbai seasonal flights return Air Canada on Oct. 27 to resume full India schedule

ir Canada has announced it “The resumption of Air Canada’s classes of service. will resume its daily, non- direct flights is a most welcome Air Canada’s seasonal Toronto- Astop Toronto-Delhi flights development”, said Kasi Rao, Mumbai flights will operate four times on Oct. 1, 2019(eastbound) and Oct. President & CEO of the Canada- weekly from Oct. 27, 2019 until March 28, 3, 2019 (westbound). All flights are India Business Council. “At a time 2020 with Boeing 777-200LR aircraft. available for purchase now at www. of increasing commercial activity Air Canada will have up to aircanada.com or through Travel between Canada and India, Air Canada’s 18 weekly flights conveniently Agents. direct flights represent a very important connecting a multitude of cities “We are very pleased to resume our element in connecting the business in North America to Delhi from daily, non-stop Toronto-Delhi flights communities in both countries as well both Torontoand Vancouver, and in time for Diwali celebrations, and as the growing number of tourists, to Mumbai from Toronto. All flights with additional capacity going forward students, families and cargo traffic,” feature multilingual crews and offer to meet expected demand. With said Rao. personal in-flight entertainment our Delhi flights returning to normal The Toronto-Delhi flights will be including multilingual films at together with our seasonal return operated initially with Boeing 787 every seat. Customers can also to Mumbai for fall firmly demonstrating Dreamliners and beginning Oct. 27, collect and redeem Aeroplan Miles our long term commitment to this additional capacity will be added through Canada’s leading loyalty vibrant market, we look forward to to this route with 400-seat Boeing program when travelling with Air operating our full schedule to India,” 777-300ER aircraft, featuring Air Canada, and eligible customers have said Mark Galardo, Vice President, Canada’s award-winning Signature access to priority services, Maple Leaf Network Planning at Air Canada. Class, Premium Economy and Economy Lounges and other benefits.

Flight Number Depart Arrive Days of Operation AC 42 Toronto-Delhi YYZ at 22:10 DEL at 21:35 Daily AC 43 Delhi-Toronto DEL at 00:10 YYZ at 05:05 Daily AC 44 Vancouver-Delhi YVR at 01:15 DEL at 03:50 Daily AC 45 Delhi-Vancouver DEL at 05:55 YVR at 07:30 Daily AC 46 Toronto-Mumbai YYZ at 20:45 BOM at 22:10 Mon/Wed/Fri/Sun AC 47 Mumbai-Toronto BOM at 23:45 YYZ at 05:25 Mon/Tue/Thu/Sat

12 travelspan / august 2019 www.travelspan.in Airlines

ANA launches limited “Hello Blue Sale”

ll Nippon Airways (ANA), Japan’s and Sales, Asia and Oceania, ANA. The sale will start on July 26, largest and 5-star airline for seven “In addition to our high standards for 2019, and will last until July 30, Aconsecutive years, announced customer service and hospitality, we 2019. Passengers can make flight today to launch a limited sales event strive to make our flights as accessible reservations via their countries’ ANA called “HELLO BLUE SALE” running from as possible by offering affordable website or through travel agencies. July 26, 2019 to July 30, 2019. prices. This sale is part of our efforts The 5-day promotion will offer to continue improving the air travel ANA HELLO BLUE SALE: economy class flight discounts on experience while encouraging tourism flights from 17 cities in Asia and and travel.” • Applicable travel period differs Oceania to Japan. The scale of this The 17 eligible departure cities by the city of departure. event makes it ANA’s largest sale ever during the sales period include: Blackout period is applicable. for cities in Asia and Australia. Singapore, Bangkok, Kuala Lumpur, • Fares shown are subject to “By offering a wide range of Jakarta, Hanoi, Ho Chi Minh City, change without prior notice. potential destinations during the Manila, Phnom Penh, Yangon, Hong • The number of seats is limited HELLO BLUE SALE, ANA hopes to Kong, Taipei, Seoul, Delhi, Mumbai, and may not be available on the meet the expanding need for air travel Chennai (commencing on October 27, day and some flights. from Asia and Australia to Japan,” said 2019), Sydney, and Perth (commencing • Terms and conditions apply. Isao Ono, Vice President of Marketing on September 1, 2019).

travelspan / august 2019 www.travelspan.in 13 Airlines

s Qatarto Launch DirectAirwa Flights to y Gaborone, Botswana from 27 October 2019 • Qatar Airways will be the first Middle Eastern airline to operate Awards, managed by international air to the capital of Botswana transport rating organisation Skytrax. It was also named ‘Best Airline in the • Three-times weekly flights to Gaborone will be operated by an Middle East’, ‘World’s Best Business Airbus A350 aircraft Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar OHA, Qatar – Qatar Airways is from our extensive network of more Airways is the only airline to have been pleased to announce the launch than 160 destinations worldwide.” awarded the coveted “Skytrax Airline of Dof its new service to Gaborone, Gaborone is the capital and the the Year” title, which is recognised as Botswana, starting 27 October largest city in Botswana, a landlocked the pinnacle of excellence in the airline 2019. The capital and largest city country in Southern Africa, bounded industry, five times. of Botswana will be the airline’s first by Namibia, Zambia, Zimbabwe and destination in the African country. South Africa. The nation’s vast nature The three-times weekly flights will and wildlife have made it a renowned Flight schedule be operated by an Airbus A350-900 destination for adventurous tourists (Sunday, Wednesday, Friday) aircraft, featuring 36 seats in Business from across the globe. Class and 247 seats in Economy Class. Qatar Airways currently operates a Doha-Johannesburg Qatar Airways Group Chief modern fleet of more than 250 aircraft QR1377: Departs DOH 06:55hrs, Executive, His Excellency Mr. Akbar via its hub, Hamad International Airport Arrives JNB 14:50hrs Al Baker, said: “We are excited to (HIA) to more than 160 destinations Johannesburg-Gaborone be launching three-weekly flights worldwide. The airline has recently QR1377: Departs JNB 15:55hrs, to Gaborone, another highly sought launched an array of exciting new Arrives GBE 16:50hrs after destination in Africa. Qatar destinations, namely Rabat, Morocco; Airways is committed to growing our Izmir, Turkey; Malta; Davao, Philippines; Gaborone-Johannesburg presence in Africa and adding to the 22 Lisbon, Portugal; and Mogadishu, QR1378: Departs GBE 18:35hrs, destinations in 15 countries we already Somalia. The airline will add Langkawi, Arrives JNB 19:30hrs offer. Our new service to the enchanting Malaysia to its extensive route network city of Gaborone will enable us to in October 2019. Johannesburg-Doha provide a seamless journey to and from Qatar Airways was named ‘World’s QR1378: Departs JNB 20:40hrs, Botswana, for passengers connecting Best Airline’ by the 2019 World Airline Arrives DOH 06:35hrs+1

14 travelspan / august 2019 www.travelspan.in Airlines Dubai International Airport welcomes firstGoAir flight from Kerala

Indian airline has launched daily direct flights between DXB and Kannur Airport

ubai International Airport (DXB) Abu Dhabi, Mumbai – Muscat, Delhi – 360 weekly flights to 21 destinations has added Go Air to its portfolio Bangkok, Kannur – Kuwait and Mumbai across India. Other Indian carriers flying Dof 70 international carriers. – Bangkok. between India and Dubai include Indigo, This was marked by Go Air inaugural Dubai is Go Air’s sixth international Spicejet and Air India. flight from Kannur, Kerala on July 25, destination. The carrier is operating daily India is the single largest destination 2019, which forms a part of the Indian direct flights between DXB’s Terminal 1 country for DXB in terms of contribution airline’s slew of new international and Kannur International Airport. to traffic volumes with 12.3 million routes announced earlier this month. With Go Air, the Dubai International passengers recorded in 2018. Other new international routes of Go Airport is now served by a total of dubaiairports.ae Air are Mumbai – Abu Dhabi, Delhi – five Indian airlines, operating around goair.in

IndiGo introduces flights to Myanmar from Kolkata 20, the low-cost carrier will operate thereby enhancing economic growth daily non-stop flights between Kolkata and tourism in India. This new route and Yangon. will strengthen the cultural relationship Commenting on this news, William between the two countries and will Boulter, chief commercial boost trade, tourism, and mobility.” officer, Indigo said, “In line with our This is the second international international expansion strategy, we are route added by Indigo, this week ndigo has added Yangon, Myanmar as excited to announce Yangon as our new — Effective from August 22, the its 18th international and 77th overall international destination. Interglobe Aviation-led carrier will also Idestination. Starting from September “We see significant traffic coming start daily non-stop flights connecting from Yangon to the Buddhist circuit Delhi and Dhaka, Bangladesh. International flight schedule: Flight No. Departure Arrival Time of Departure Time of arrival Frequency 6E 1398 Kolkata Yangon 1130 1430 Daily 6E 1399 Yangon Kolkata 1530 1630 Daily

travelspan / august 2019 www.travelspan.in 15 Airlines

Air Canada Opens Maple Leaf Express Lounge: Another Convenient Way to Work or Relax Before Taking a Flight to the United States at Toronto Pearson Airport

econd Toronto-Pearson Cross- created to enhance the overall travel New commuter facilities have Border Show is adjacent to experience of our branded customers recently been inaugurated at Terminal Sboarding gates and demonstrates our commitment to 1 of Toronto Pearson Airport to provide Air Canada recently unveiled enhancing our cross-border product, additional access to single-aisle aircraft another convenient way for its branded “said Andrew Yiu, Vice President, Air for cross-border shuttle flights and to customers to work or relax before their Canada Products. This brand new facilitate routine servicing. Developed by flight: the Express Maple Leaf Lounge, lounge is adjacent to the doors of Air the Greater Toronto Airports Authority, located in the departures area for trans Canada Shuttle flights, and therefore they provide efficiencies in the new border flights in Terminal 1 of the Air conveniently located for a comfortable Terminal 1. The new Express Maple Leaf Canada. Toronto-Pearson International break before departing for the United Lounge further enhances the customer Airport. This new show is the second States. Guests will be greeted warmly by experience in this boarding area. high-end Maple Leaf product available a priority agent, and they will be able to As a leading global carrier, Air Canada to customers who want to travel to the work or relax in peace before their flight offers eligible customers access to 23 United States from Toronto-Pearson. from Air Canada.” Maple Leaf Lounges worldwide, 17 of Business Class customers, Air Canada The Express Lounge, close to doors which are located at Canadian airports, Altitude customers and Star Alliance F84 to F99, can accommodate 50 in addition to the Signature Suite at Gold members who are scheduled to fly customers. This new space includes Toronto’s hub. , which offers a five-star on Air Canada or United Airlines will be a self-service bar that offers a wide menu. Guests traveling abroad can admitted to Express Maple Leaf. selection of drinks and beverages, enjoy the New York LaGuardia, New York “We are pleased to welcome Air including Canadian wines and Lavazza Newark, Los Angeles, London Heathrow Canada customers and Star Alliance specialty coffees, as well as a selection , Frankfurt and Paris lounges . More carriers traveling to the United of light snacks. Business travelers information on Air Canada’s award- States into our new Express Maple who plan to work on site can also take winning Maple Leaf Lounges can be Leaf Lounge. This unique space was advantage of free Wi-Fi. found here.

16 travelspan / august 2019 www.travelspan.in Airlines

Fiji Airways and Announce CodeshareAir India Agreement

iji Airways, Fiji’s National Airline airline partners, and look forward to partnership launches Air India’s first and Air India have recently welcoming their guests onboard with services into Nadi, Fiji which will offer Fannounced a new codeshare our renowned hospitality and service connectivity to Air India’s esteemed agreement which will provide onboard. With our direct services from passengers travelling between India convenient connections between Hong Kong and Singapore to Nadi, and Fiji over Singapore and Hong three Indian cities and Fiji. From 1st there really is no better way for Indian Kong.” of August, guests of both airlines can visitors to travel to Fiji from three of “Air India pioneered India’s aviation seamlessly connect from Delhi, Mumbai their largest cities. Equally, our guests sector and its history is synonymous and Chennai to Fiji via Hong Kong or from Fiji and the South Pacific will with the history of civil aviation in India. Singapore. The agreement will allow have many more options to connect Air India embodies the spirit of India Fiji Airways to place its “FJ” designator to Delhi, Mumbai and Chennai for by extending warm hospitality and the code on flights operated by Air India leisure, business and medical travel urge to satisfy its guests, an inherent from the three Indian cities to Hong on Air India.” Fiji Airways was recently characteristic of the country’s culture.” Kong and Singapore. It also allows Air awarded the coveted Skytrax 4-Star Flight tickets under the codeshare India to place its “AI” designator code rating. agreement can now be purchased of Fiji Airways flights from Hong Kong Ms. Meenakshi Mallik, Commercial effective 1st August 2019 from our and Singapore to Nadi, Fiji. Director of AI said, “We are happy to guests preferred travel agents or Mr. Andre Viljoen, Fiji Airways establish codeshare partnership with through both Fiji Airways and Air Managing Director and CEO said: Fiji Airways thereby expanding our India sales offices, call center and “We’re delighted to add Air India network and offering wider connectivity websites; via www.fijiairways.com and to our growing list of international to our esteemed passengers. This www.airindia.in .

travelspan / august 2019 www.travelspan.in 17 Airlines

IndiGoplans to enter Vietnam, expand in China

IndiGo airlines is also reviewing its strategy for Europe whilst making full use of its Turkish Airline codeshare agreement which allows passengers to fly through Istanbul on a ‘6E code’.

fter rapidly expanding its presence into its first codeshare agreement A320ceos, A320neos, A321neo and in Asia, Europe and the Middle with Turkish Airlines, which provides ATRs. The airline has already deployed AEast, India’s largest air passenger passengers with extended connectivity its new acquired A321 aircraft on various carrier IndiGo plans to add destinations to 12 destinations in Europe. international sectors. The aircraft has an such as Hanoi and Chengdu to its flight At present, the airline is rapidly endurance ranging from six-and-a-half schedule from September quarter expanding its international presence, to seven-and-a-half hours. onwards. IndiGo’s Chief Commercial it will deploy capacity to Chengdu in Apart from international operations, Officer William Boulter told IANS that the China, Singapore, Bangkok and Yangon. IndiGo recently expanded its domestic airline has received clearances from the IndiGo will operate daily non-stop flights operations new routes under the Vietnamese authorities to commence between Delhi-Chengdu-Delhi effective Regional Connectivity Scheme (RCS) operations from India to Hanoi. The September 15, 2019. In the Middle East which are serviced via ATR aircraft. airline will soon “be putting the flight out sector, the airline has expanded services On the financial front, India’s biggest for sale”. Besides Hanoi, the airline plans to Jeddah, Dubai and Kuwait. “Of our airline by market share recently posted to operate flights to Ho Chi Min City. total expansion this year, roughly 50 per its highest ever quarterly net profit at The airline is also reviewing its cent will be on international operations,” Rs 1,203 crore for the first quarter of strategy for Europe whilst making “full Boulter said. 2019-20. The company’s profit grew to use” of its Turkish Airline codeshare The airline currently offers 18 Rs 1,203.1 crore from Rs 27.8 crore in agreement which allows passengers to international destinations out of which 11 the year-ago quarter. fly through Istanbul on a ‘6E code’. The were announced in 2018-19. In addition IndiGo has a market share of almost agreement between the two airlines to destinations, the airline has been 50 per cent in India. At present, the allows for a seamless travel experience growing its fleet size as well, by adding airline offers around 1,400 daily flights for passengers through an extended at least one aircraft every week. IndiGo and connects 56 domestic destinations global network. In 2019, IndiGo entered has a fleet of over 230 aircraft including and 18 international destinations.

18 travelspan / august 2019 www.travelspan.in Airlines

Monitor AmEx’s Hotel 2020 report predicts highest room rate growth for APAC in Bangalore

The report, according to GBC has been compiled taking into account historical booking data for every city and region for the past seven years. Among the other regions, Johannesburg (4%) and Tel Aviv (6%) are the two cities in the Middle East and Africa which are expected to see he recent Hotel Monitor 2020 filling hotel beds, compensating for any growth in rates. While Dubai rates are report by American Express falls in international visitor numbers. expected to remain same at current TGlobal Business Travel (GBT) The report, according to GBC has been levels, cities like Doha, Riyadh, etc. are with the support of Global Business compiled taking into account historical expected to register a sharp fall in hotel Consulting (GBC) predicts highest room booking data for every city and region rates in 2020. rate growth for Bengaluru among the for the past seven years. Across much of the world, the hotel key cities in the Asia Pacific region One interesting trend for traveller industry is booming. Business and next year. The report predicts up to 5% behaviour in many regions, observed leisure volumes are growing, even as room rate growth in the IT capital of by GBT local experts, is that modern international trade tensions continue India next year. business travellers are increasingly to dampen the economic outlook. As the country’s hi-tech hub, the looking for lodging options that offer A healthy global hotel construction Hotel Monitor reports a huge demand shared working spaces and a more pipeline will mean, in most cities, hotel for business travel into the city next relaxing environment. In response, rates remain stable or see only modest year. Despite the double-digit supply hotel brands are investing in lifestyle rises, the report says. growth, the report hopes the city hotels formats that feel less corporate. One interesting trend for traveller to lead the APAC hotel rate growth at Key new additions for Bangalore behaviour in many regions, observed 5%. going forward are the Four Seasons, by GBT local experts, is that modern The report predicts up to 4% room Radisson Red and The Fern, the business travellers are increasingly rate growth for Tokyo, 3% for Hong report says. At the same time, the looking for lodging options that offer Kong, 1% for Beijing and 1% for Sydney. Indian Machine Tool Manufacturers’ shared working spaces and a more Kuala Lumpur, Shanghai, Melbourne Association will organize its flagship relaxing environment. In response, and Singapore are expected to have a IMTEX Forming 2020 at the Bangalore hotel brands are investing in lifestyle hotel rate growth of 2%, according to International Exhibition Centre in formats that feel less corporate. the report. January 2020. Billed as the largest Digital innovation is driving change The study says that although event of its kind in South East Asia, across the hotel landscape, creating inbound leisure and business are key IMTEX is expected to bring more than new opportunities to drive savings and drivers for hotels in the Asia Pacific, 80,000 visitors to the city, the report improve the traveller experience, the increasingly domestic travellers are notes. study notes prominently.

travelspan / august 2019 www.travelspan.in 19 Airlines

Yes bank acquires 18.5% stake of Cox & Kings by invoking pledged shares

Yes Bank on July 26 said it has has acquired 18.55 per cent stake in Cox & Kings and June, and has now been reduced by invocation of pledged shares. The bank has invoked pledge on 3.27 crore equity to 21.18 per cent following YES Bank’s shares having nominal value of Rs 5 per share, constituting 18.55 per cent of the action. Over 69 per cent of the promoter post-issue paid-up share capital, of Cox & Kings, Yes Bank said in a regulatory stake was pledged as of June end. filing. Cox & Kings Limited has a consolidated turnover revenue of Rs 5,693.5 crore YES Bank recently informed the stock as on March 31.Besides, the bank invoked pledge on 34,080 equity shares having exchange that it acquired 32 million nominal value of Rs 10 per share, constituting 30 per cent of an unlisted company shares in Cox & Kings, amounting to Ezeego One Travel & Tours Limited. 18.55 per cent of the paid-up capital. It also took 34,080 shares in ezeego1, ES Bank has become the taking a 30 per cent stake in the firm. second-largest shareholder in It said the pledge was invoked following Ytour operator Cox & Kings after a loan default by ezeego1, a B2B it acquired a 18.55 per cent stake from travel firm owned by the Cox & Kings the invocation of pledge. The private- promoters. Cox & Kings had a debt of Rs sector lender has also picked up a 30 per in loan defaults and rating downgrades 3,238 crore at end of FY19, comprising cent stake in Cox & Kings sister concern in the past few months. This has led to of both short-term and long-term debt. ezeego1 following a loan default. promoters pledging additional stake to The business of ezeego1 has come The 260-year-old travel firm is owned raise funds. Lenders have also invoked to a halt since late last month after the by the Kerkar family through domestic pledges following default. The promoter International Air Transport Association and overseas entities. The firm has stake in the company fell 10 percentage suspended the firm from selling tickets on been facing a liquidity crisis, resulting points to 39.73 per cent between April credit and it laid off over 100 employees.

All Nippon Airways to start direct Tokyo-Chennai flight from October 27 apan’s largest 5-Star airline The airline will be deploying its All Nippon Airways (ANA) will Boeing 787-8 aircraft on this route. Jbegin serving a route connecting Seiichi Takahashi, senior vice Tokyo’s Narita International Airport president, ANA said “It is always and Chennai International Airport from exciting to add a new destination, but it October 27 onwards. The route will be is even more significant to be the only the first direct connection between carrier offering connecting this growing Japan and southern India. region with Japan. “International The new Tokyo-Chennai flight is part passenger service is the main revenue of ANA’s global strategy and the airline generator for the ANA Group, and we will deploy Boeing 787-8 aircraft from This will be ANA’s third route offering hope to continue improving our market October 27, 2019, for the route. This service to India, along with flights from share in this dynamic sector as outlined expansion will bring ANA’s total number Narita to Mumbai and Delhi, the airline in our Mid-Term Corporate Strategy for of cities serviced to 46. added. FY2018-2022. The new Chennai route will bring ANA’s world-class quality Flight Schedule: travel service to a beautiful and under- serviced region that is home to millions Flight No. Departure Arrival Time of Time of departure Arrival of potential new customers.” The Narita-Chennai service forms NH 825 Narita Chennai 1110 1745 a part of ANA’s move in increasing its NH 826 Chennai Narita 2030 0725(+1) Asia/ Oceania network.

20 travelspan / august 2019 www.travelspan.in Airlines

Finnair flies its first “Push for change” biofuel flights from San Francisco to Helsinki

Corporate Responsibility at Finnair. “We have been pleased with the early phases of the initiative so far and we are now excited to move forward and fly our two first biofuel flights supported entirely by the Push for change contributions. We naturally hope that customers will be increasingly willing and interested in using the service in innair recently announced that emissions for the two flights by the future as well.” it will fly the first biofuel flights approximately 32 tons. Finnair’s biofuels partners in San Fbacked by its “Push for change” “The launch of our Push for Change Francisco are SkyNRG and World Energy; carbon decreasing initiative this week. initiative was an important step Shell Aviation has provided logistics and On both August 5th and 7th, the for Finnair in order to provide our supply chain support for the project. The Finnair flight departing San Francisco customers with the opportunity to sustainable biofuel is produced from Airport bound for Helsinki, Finland, conveniently offset or decrease the used cooking oil in California, which will be flown with a biofuel mix of emissions from their travel,” says Arja does not compete with food production 12 percent, reducing the total C02 Suominen, SVP, Communications & or the agriculture industry.

THAI Celebrates 15th Anniversary of Flights to Bengaluru hai Airways International Public Company Limited (THAI) recently Tcelebrated the 15th anniversary of flights to Bengaluru, India. THAI celebrated 15 years of roundtrip flights from Bangkok to Bengaluru at the “Vibrancy of the Garden City” event that was held at the Shangri- La, Bengaluru to thank partners for their continual support and to introduce Thai smile to the Bengaluru market. More than 200 guests were in attendance, which included travel agents, cargo agents, airport authorities, and corporate customers. In 2004, THAI inaugurated flights to Bengaluru with initially four flights per week. Currently, THAI operates daily flights from Bangkok to Bengaluru. THAI has remained the preferred choice for passengers who travelled from Bengaluru to Thailand, Bali, Japan, Singapore, From left to right: Mr. Saravuth Wongsomnuk (second from left), Manager of Corporate and Philippines, China, and cities in the Indo- Government Sales, Thai Smile Airways, Mr. Thamanoon Kuprasert (third from left), THAI General Manager of India, Thai Airways, Ms. Cholada Siddhivarn (fourth from left), Director China region. THAI and Thai Smile operate of Tourism Authority of Thailand, Mumbai Office, H.E. Chutintorn Gongsaksi (fifth from left), flights from a total of eight cities in India, with Ambassador of Thailand to India, and Mr. Phiromtis Thongthaem Na Ayutthaya (sixth from flight connections in Thailand and beyond. left), THAI General Manager of Bengaluru. Read more athttp://www.etbtravelnews.global

travelspan / august 2019 www.travelspan.in 21 Airlines Vistara to Fly Daily to Dubai from 21 August, Bookings Open • Vistara presents the first Premium Economy Class between India and the UAE • Starting with inaugural all-in return fare of INR17820 from Mumbai and AED765 from Dubai

istara recently added Dubai, to add Dubai to our growing network, a As an award-winning airline with United Arab Emirates (UAE) city that has been constantly thriving global accolades, Vistara is rated the Vas the second international for decades and always has something highest on Skytrax and TripAdvisor and destination to its network and opened new to offer. With the continuous has been the winner of several ‘Best bookings for daily flights between influx of international trade, business Airline’ awards. In a short span of four Mumbai and Dubai starting 21 August and tourists all year round, especially and a half years, Vistara has raised 2019. The airline will use its Airbus given the strong economic and cultural the bar for operations and service A320neo aircraft with three-class cabin ties between India and the UAE, Dubai delivery in the Indian aviation industry configuration to fly to and from Dubai, makes a key addition to our growing by offering the finest flying experience making Vistara the first airline to offer network. We’re very excited to offer to its customers. The airline now the choice of Premium Economy class India’s finest flying experience to connects 26 destinations, operates for travel between India and the UAE travellers from both the countries.” over 1200 flights a week served by a in addition to Economy and Business Vistara is poised to inaugurate fleet of 23 Airbus A320 and six Boeing Class. its international operations with 737-800NG aircraft, and has flown Customers can also take convenient flights to Singapore from Delhi and more than 16 million customers since one-stop connections to/from other Mumbai, starting 6 August 2019 starting operations in 2015. cities beyond Mumbai, namely Delhi, and 7 August 2019, respectively. Last year, Vistara placed its aircraft Bengaluru, Chennai, Goa, Hyderabad Bookings for flights to and from order of a combination of purchased and Kolkata, as well as Singapore. Dubai are being progressively opened and leased aircraft totalling 50 from the Vistara announced introductory, on all channels, including Vistara’s Airbus A320neo family (including the all-inclusive, round-trip fares to/from website www.airvistara.com Vistara’s A321neo) for domestic India as well as Dubai as follows: iOS & Android mobile apps and through short and medium-haul international Mr. Leslie Thng, Chief Executive Online Travel Agencies (OTAs) and operations, with deliveries scheduled Officer, Vistara, said, “We’re delighted travel agents. between 2019 and 2023. Additionally, the airline has purchased six Boeing 787-9 Dreamliner aircraft that are Sectors Economy Premium Economy Business scheduled to be delivered between Mumbai-Dubai-Mumbai INR 17820 INR 24900 INR 37465 2020 and 2021, and will be used for long-haul international operations. Dubai-Mumbai-Dubai AED 765 AED 1085 AED 2315 airvistara.com, singaporeair.com

SCHEDULE OF FLIGHTS BETWEEN MUMBAI AND DUBAI (All timings shown are in local times)

Flight No. From To Departure Arrival Frequency UK201 Mumbai (BOM) Dubai (DXB) 1625 Hours 1815 Hours Daily UK202 Dubai (DXB) Mumbai (BOM) 1915 Hours 0015 Hours (+1) Daily (+1) indicates arrival on next calendar day. Above mentioned flight details are subject to final regulatory approvals.

22 travelspan / august 2019 www.travelspan.in AVIATION Etihad Airways introduces larger aircraft to accommodate growth of three key Asian routes

China is the fastest-growing individual market,” said Robin Kamark, Chief Commercial Officer of Etihad Airways. “As we continue to modernise our aircraft fleet, and as we work with tourism partners to increase visitor numbers to Abu Dhabi, we are deploying newer, larger planes to key markets throughout our network.” Chengdu, in south-central China, is tihad Airways has upgraded have been upgraded with next- a city of 7.4 million people. Etihad has services on three key Asian generation Boeing 787 Dreamliners, upgraded its daily Abu Dhabi – Chengdu Eroutes this week, introducing while the South Korean city of Seoul flights from 262-seat Airbus A330-200 larger aircraft to accommodate growing has been boosted from a Dreamliner to aircraft to 299-seat Boeing 787s, a 14 demand. Flights between the UAE an Airbus A380 ‘super jumbo’. per cent increase in seats. Shanghai, capital, Abu Dhabi, and major two “Asia-Pacific is the fastest growing China’s largest city, with a population of Chinese cities, Shanghai and Chengdu, air transport region in the world, and more than 24 million, has been upgraded from Boeing 787-9 aircraft to larger Boeing 787-10 jets, seating 336 passengers, up 12 per cent. And Seoul, the capital of South Korea, with a population approaching 10 million, has been upgraded by Etihad from the Boeing 787-10 to the 494- seat Airbus A380, a massive 47 per cent increase.With the upgrades of the Shanghai and Chengdu routes, Etihad now operates Dreamliners to all four of its China gateways, having introduced these planes to Hong Kong and Beijing earlier this year. Recently, Dreamliners have also been deployed to London and Rome, and still to come this year, Etihad will introduce these aircraft to markets including Frankfurt, Milan, Dublin, Johannesburg and Lagos.

travelspan / august 2019 www.travelspan.in 23 international

addition to Borneo’s wonderful natural landscape. For instance, in state of Johor, there are new attractions in Desaru Coast – an integrated beach destination spanning 3,900 acres where tourists can enjoy golfing at the renowned Els Club, stay in Hard Rock, the Westin or other beach hotels, or have fun at the water theme park with one of the biggest wave pools in the world! In latest addition, the interactive sea aquarium in Legoland Malaysia, the Sea Life has some 13,000 fishes and 120 types of species on display. More fun await families or thrill- seekers, as many new indoor entertainment parks are booming, like Superpark in Avenue K, My Best Box in Berjaya Times Square, Futureland Fun Zone in Sunway Pyramid, and VR’s hotspot the Rift in Mid Valley Mega Mall and Skytropolis in VisitMalaysia Genting. “In term of visa, the Malaysian government always facilitates Indian tourists’ entry at ease, since the introduction of eNTRI and 2020 Roadshow ,” he added. eVISA Mr Sulaiman reiterated that Malaysia is going full-force in reaching out launched in Amritsar to the world using the help of the web. “The campaign’s focus is on alaysia kicked off the much spent almost RM 2.7 billion. Statistic digital marketing through a dedicated anticipated VisitMalaysia from January until May 2019 show that VM2020 website, the use of hashtags M2020 campaign, in a roadshow a total of 295,609 with the growth of for VisitMalaysia2020, VM2020 and covering three main cities of India, 15.5% Indian visited Malaysia compared MalaysiaTrulyAsia,” he added. namely Amritsar, Mumbai & Hyderabad to same period last year. For record, Recognizing the importance of from 22nd to 25th July 2019. Mr. Malaysia is aiming a target of 728,000 digital marketing, Tourism Malaysia Sulaiman Bin Suip, Director, Indian tourists to visit Malaysia, assisted had also engaged with a group of Tourism Malaysia launched the by three Tourism Malaysia’s offices in more than 50 social media influencers roadshow in Hyatt Regency Hotel, Mumbai, Delhi and Chennai. from India attending the recent Digital Amritsar which welcomed the biggest Tourism in Malaysia is doing Influencer Convention 2019 in Sabah. A tourism event in Malaysia, starting next well with good arrivals and tourism competition was held for them to post year. development, stated Mr Sulaiman. about Malaysia on their social media A total number of 37 participants International tourist arrivals from platforms utilizing the hashtags. from Malaysia comprising a January to May showed a +4.8% International tourism fairs’ combination of 18-travel agents, positive growth from 10,545,447 participation as well as Mega 4-product owners, 9- hotels, 3 airlines (2018) to 10,954,014. Both short Familiarization programmes are already and 3 others combine together to share (ASEAN) and medium haul markets in place, as Malaysia hopes to reach the latest development of Malaysian were the strong performers with Indian solo or business travelers, tourism, and also to announce the Visit increment of +4.7% and +7.6% arrivals families, honeymooners, or film makers Malaysia year in 2020. respectively. Meanwhile, the long haul to choose Malaysia as a preferred The VM2020 roadshow emphasizes market saw a slight decline in arrivals destination. India as main potential market for the (-0.2%) due to limited direct flights. For VM2020, Malaysia targets 30 country. In 2018, 600,311 (+8.6%) Many development took place million international tourist arrivals and Indian tourists visited Malaysia and from south to north of Malaysia, in RM 100 billion in receipts.

24 travelspan / august 2019 www.travelspan.in International

TAT launches ‘Give Me 5’ off-peak season shopping campaign

he Tourism Authority of Thailand (TAT) has launched slowdown in arrivals from China. a new shopping campaign, ‘Give Me 5’, to entice an The 19 cities included in the campaign are all located Tadditional 200,000 visitors from India and six ASEAN within four to five hours flying time to Thailand. They are: countries during the off-peak season of July-September. The retail outlets included in the campaign are all the 13 The campaign will target families, women and incentive Bangkok malls and shopping centres of the Central Group groups from 19 cities in India, Indonesia, Lao PDR., Vietnam, including CentralWorld, Central Embassy and Zen, all the Myanmar, Malaysia and Cambodia, which are served by TAT’s outlets of The Mall Group including The Emporium, The campaign partner airlines, Thai Airways International and Thai Emquatier and Siam Paragon, and exclusive upmarket outlets Smile Airways. of the Ratchprasong Business District Association; such as, Visitors travelling on the partner airlines on any of their the Gaysorn Village, Erawan Bangkok and Tabtim Dreams. flights between now and 30 September, 2019, will be In addition, many other smaller independent retail outlets eligible to receive discounts of 5-50% on a broad range of ranging from watches and fashion as well as restaurants are products and services along with many other privileges at included. the campaign’s partner retail shopping outlets, The Mall Mr. Yuthasak said, “The range of products and services Group, Central Group and the Ratchprasong Business District included in the discount offers is truly staggering. Visitors Association in Bangkok. will also enjoy good accessibility as all the shopping areas are To overcome the baggage weight restrictions, the partner accessible by Skytrain stations and pedestrian walks.” airlines will give the shoppers an extra allowance of five The shopping discounts will complement the off-peak kilogrammes per person on the return sector to their home season special offers already featured by numerous Bangkok cities. hotels and credit cards, thus enhancing the overall value-for- TAT Governor Mr. Yuthasak Supasorn said, “The ‘Give Me 5’ money factor. The campaign will be prominently marketed by tactical campaign is being launched in countries which have TAT via online and offline media, and its overseas offices. their school holidays and a number of long weekends during these off-peak months. It is expected to generate an estimated 200,000 visitors and 6.2 billion Baht in additional revenue. Cambodia: Phnom Penh and Siem Reap. “We are delighted to have received strong cooperative India: New Delhi, Mumbai, Kolkata, Bengaluru, Hyderabad, support from our national carriers and members of the Chennai, Lucknow, and Jaipur. Ratchaprasong Square Trade Association (RSTA) for this Indonesia: Jakarta and Denpasar-Bali. campaign.” Lao: Vientiane and Luang Prabang. The countries chosen for the campaign generated a Malaysia: Kuala Lumpur and Penang. total of more than 10 million arrivals and 337 billion Baht Myanmar: Yangon in tourism earnings in 2018. All are growing strongly this Vietnam: Ho Chi Minh City and Hanoi. year, compensating for what is expected to be a temporary

travelspan / august 2019 www.travelspan.in 25 international

The service is designed to help tourists plan trips in Bangkok with comfort and safety, as well as provide greater use of their time. There are four different routes available: HOP Heritage: The Irresistible Charm of Siam: comprising 15 stops, this route focuses on the famous landmarks of Rattanakosin Island, which is Bangkok’s historic district and home to such icons; as the, Grand Palace and Wat Pho. HOP CBD: The 10 stops on this route offer flexibility to explore the urban charm and vibrancy of the Silom, TAT Suriwongse and Charoen Krung business districts. welcomes HOP Entertainment: This route also of 10 stops makes its way through the Ratchadaphisek and Ladprao areas, making it an ideal choice for those tourists with Bangkok’s entertainment on the mind. HOP Shopping: Perfect for indulging in the shopping wonderland that is Bangkok, there are 14 stops on this route along the famed Sukhumvit shopping district. newest Tourists can choose from three convenient Siam Hop packages at varied prices, including a one-day package for 799 Baht, two-day package for 1,300 Baht, and three-day sightseeing package for 1,700 Baht. Further flexibility is provided with the tickets having a validity period of six months. Along their chosen route, Siam Hop passengers will find bus service the Siam Hop stops are clearly displayed. Most of the stops are situated on the roadside. The Siam Hop application provides useful information on Siam Hop the different routes operated and their schedules, details on tourist attractions in the eight languages of English, Chinese, Bahasa Indonesia, Japanese, Korean, Russian, German and he launch of Siam Hop, a new hop-on hop-off Thai, and updates on hot dining and shopping spots at each sightseeing bus service that covers many of Bangkok’s location. Tmajor tourist sights and entertainment, business Free Wi-Fi and USB ports for smartphone charging are and shopping locations, is much welcomed by the Tourism also available on the buses, which are air-conditioned and Authority of Thailand (TAT). certified by the Department of Land Transport.

26 travelspan / august 2019 www.travelspan.in international

Sartha LLP retains Visit California account for India artha Global Marketing LLP has the Golden State of California, and are retained the Visit California very excited to have a renewed mandate. Saccount. Sartha has been California is known for its iconic gateway working Visit California since 2010 and cities but, over the last decade, we have the renewed contract is for the next 5 been able to introduce many more unique years, with the mandate of delivering tourism destinations and attractions to an integrated marketing campaign Indian travellers. Today the state leads in to maintain California as the premier arrivals from India and we plan to ensure destination, in the USA, for Indian that we retain that position in future.” travellers. Visit California has an integrated Visit California is a nonprofit strategy for India, working organisation with a mission to develop simultaneously with the travel trade, Sartha Global Marketing is a full and maintain marketing programs media and relevant influencers, service representation company, – in partnership with the state’s highlighting the range of experiences offering trade and consumer marketing, travel industry – that inspire travel to that the state has to offer. These range integrated with public relations, and California. from unique urban landscapes to the now full service tourism and aviation Sheema Vohra, MD, Sartha great outdoors, culinary delights to focused digital marketing services- via Global Marketing said, “We have awe-inspiring road-trips, and a full its recent joint venture Sartha Grapes been privileged to work at promoting gamut of luxury experiences. Digital LLP.

island escapes that Thailand offers have put it among the top favourite Wego partners with the global destinations for MENA travelers. Mamoun Hmedan, Managing Tourism Authority of Thailand Director, MENA and India, Wego, said: • Thailand expects 41.1 million foreign tourists in 2019 “Last year, we saw over 5 million • Wego saw over 5 million searches from MENA travelers to searches from MENA travelers on Wego Thailand in 2018 to Thailand. The country continues to provide unique leisure and business ego, the largest online travel offerings to travelers all year round. Our marketplace in the Middle partnership with the Tourism Authority WEast and North Africa (MENA), of Thailand further supports our has announced its partnership with strategy to partner with leading tourism the Tourism Authority of Thailand, to boards around the globe and increase increase travel demand to the country the number of bookings and searches from the MENA region. to these destinations.” Under this partnership, Wego Pichaya Sais, Director of Tourism will promote Thailand as a friendly, Authority of Thailand’s Middle East beautiful, cultural and historic office, said: “With the way people destination encouraging the season are booking holidays becoming more and off-season bookings as well as and more digitally-focused, it is repeat visits to the country. and explore trending destinations in important for us to ensure we are Wego and Tourism Authority of Thailand such as Ayutthaya, Chiang creating forward-thinking and digitally- Thailand will also generate destination Mai, Sukhothai, Samut Prakan, Chon advanced partnerships that make awareness and promote tourism Buri, Phuket, Songkhla, Suphan Buri Thailand as easily accessible to visitors to Thailand focusing on the great and Bangkok. as possible. Last year, we welcomed experiences, events and all year- The mix between beaches, food, over 550k visitors from the Middle East round activities. Travelers will get to nature and culture along with the and we hope that this partnership with try the local traditions and festivities diverse activities and the mesmerizing Wego will help us build on this.”

travelspan / august 2019 www.travelspan.in 27 international : AZERBAIJAN

Azerbaijan s part of its strategy to present a new portrait of the country, Aenhance its destination value and double the current in-bound invites Indian tourism by 2023, Azerbaijan Tourism Board - ATB launched its marketing campaign in India earlier this year at Travellers the annual three-day B2B trade show Azerbaijan has nine of the world’s designed to bring together the key eleven climate zones, offering travellers travel industry leaders in the region. a European experience at affordable The brand positioning and identity prices all year round. is an invitation to attract travellers to The Caucasus country is currently consider Azerbaijan from a unique point on the cusp of a tourism boom as it of view and discover its untold stories welcomed a record number of in-bound and secrets. Situated at the crossroads visitors spending more than US$ 2 of Eastern Europe and Western Asia, billion in 2018, making it one of the

28 travelspan / august 2019 www.travelspan.in international : AZERBAIJAN

fastest growing tourist destinations in 2019; varied hospitality offerings that Russia, Georgia, Iran, Turkey and the the world. range from luxury collections to B&Bs; United Arab Emirates, neighbouring Azerbaijan’s recent investments a vibrant gastronomical experience; countries in the region. With a new in tourism and country promotion are spectacular landscapes including brand and the ‘Take another look’ testimony to the fact that the country summer countryside and winter ski promotional campaign, Azerbaijan is poised to become a premium MICE slopes; adventure trails; and cultural focussed on increasing the number destination with a well-developed events; Azerbaijan is in an excellent of tourists from a broader pool of corporate infrastructure equipped to position to cater to high volumes countries throughout Europe, the host large scale business meetings and of tourists seeking authentic local Middle East, China, as well as Central conferences. experiences. and Southeast Asia. Moreover, Indian passport holders are eligible for E-Visa to Azerbaijan, which is processed online within 3 hours through the new simplified electronic visa procedure. The new From Baku’s modern Flame initiatives are expected to improve Towers, to the depths of the Azerbaijan’s ranking among countries with a high tourism contribution medieval UNESCO World towards national GDP, according to the World Travel and Tourism Council 2018 Heritage site, there’s something Impact Report. It is forecasted to be at 6% per annum over the course of for everyone in Azerbaijan. the next 10 years ranking it amongst the world’s top 20 high potential countries. An Eastern country with a Western Azerbaijan’s unique geography and By launching its direct flight linking outlook, Azerbaijan is an exceptional location have resulted in a cuisine Baku to New Delhi tourism is bound combination of antiquity and novelty influenced by the land’s natural to increase meeting the targets with several sites of interest. From ingredients. It has also assimilated of Azerbaijan . Baku’s modern Flame Towers, to the the flavours of travellers that passed Commenting on this new depths of the medieval UNESCO World through its heartlands. In addition to milestone, Jamil Manizade, Director Heritage site, there’s something for eateries serving local and international of AZAL, remarked, “India ranks everyone in Azerbaijan. delicacies, Azerbaijan has many Indian very high in our list of priorities. It A constantly evolving tapestry of life restaurants that serve vegan food and offers immense potential due to and energy from bazaars to jazz clubs a large community of local Indian chefs the high number of international makes it an ideal destination for family working in the hospitality sector. travelers and their growing interest holidays and honeymoon travel as well “’Take another look’ unlocks in the region. With the launch of as a host for destination weddings. Azerbaijan’s unique stories and secrets. the direct route between Baku and For millennia, Azerbaijan has been at The Azerbaijani people are excited to New Delhi, we are confident that it the crossroads of history. As a tourism share their culture, cuisine and country would boost the flow of tourists to proposition, Azerbaijan is a safe family- with visitors from India. We encourage Azerbaijan. We expect flights to the oriented destination that is supported you to indulge your palate with country to double by October this by a rich history that dates back 5000 unique flavours and you can expect a year.” Manizade further added that years and a composite culture that has plethora of gourmet vegetarian options Baku is known as the ‘Pearl of the evolved with the passing through of that will delight food connoisseurs. Caucasus’ combines history, culture travellers along the Great Silk Road. We look forward to enhancing our and modernity. “It is a vibrant city The fire-worshiping Zoroastrians tourism proposition in the industry offering safe and attractive setting left their mark at Ateshgah, where and becoming a leading destination along the Caspian Sea. Besides this the Fire Temple continues to amaze brand in the world, as we continue to the destination offers phenomenal visitors with its spouts of flames and provide tourists with unique, authentic shopping experiences, outdoor inscriptions in Sanskrit or Punjabi experiences that will leave them with activities, luxury hotels, and beautiful adorned by 19th century Hindu lasting memories for a lifetime,” venues and locations for weddings and merchants. said Florian Sengstschmid, CEO of honeymoons, Azerbaijan is a perfect With high-profile sporting events Azerbaijan Tourism Board. destination for couples, families, and such as the Formula 1 Azerbaijan Grand Currently, three-fourths of the in- friends, Azerbaijan offers the perfect Prix and UEFA Europa League Final in bound tourists to Azerbaijan hail from landscape for Indian travellers.

travelspan / august 2019 www.travelspan.in 29 International America’s Shopping Destination - Simon Shopping Destinations Where Travellers and Americans Love To Shop - Simon Shopping Experiences

With the buses, to an exclusive in store welcome largest collection reception. In addition, enjoy the benefit of shopping of personalized welcome signage destinations in with your company logo, marking your the United States, presence in the foreign land. Simon Shopping Shopping gets exciting when your Destinations offer clients are gifted with a smart branded three fashionable tote bag with discount booklets – ways to shop. More discounts that will attract anybody to than 100 Simon® never stop shopping. Malls, Premium Simon Shopping Destinations Outlets® and The curates experience for your incentive Mills® are located groups, adding to your brand value in in or near major the United States and Toronto, offering hopping is the No. 1 tourist markets such as New York, Orlando below benefits: activity in the US. 90% of and Las Vegas. Simon® Malls offer • Unique in store welcome reception, Sall international visitors the ideal mix of renowned style icons • VI P gift bags from our brand partners, rank shopping as their top activity. in an unparalleled retail and dining Coach, Tommy Hilfiger, Pandora and Shopping and dining are also the experience. And with a collection of many more leading spontaneous activities for U.S. the finest designer names at savings • Special breakfast welcome OR travelers while on the road. The reason up to 65% every day, savvy shoppers Personalized lunch package is the abundance of great shopping and can’t miss Simon Premium Outlets®. • Co-branded Welcome signage amazing values. Plus, The Mills® portfolio of outlet, Simon Shopping Destinations Simon Shopping Destinations are a value retail, dining and entertainment offer tour operators customized select group of more than 100 Simon destinations offers shoppers a unique boarding pass to savings, which can be Malls, Mills and Premium Outlets experience. redeemed for Promo Sawg bags and located in and around major U.S You have a group visiting the complimentary Destination Passport, tourism destinations. Simon Shopping United States OR Toronto, Simon has the discount booklet, worth hundreds Destinations offer everything from something exciting to offer. and thousands of dollars in savings. luxury to outlet offerings with designer, Shopping experience begins from A shopping trip here, is definitely one value and classic brands. reserving a parking space for your tour to remember!

30 travelspan / august 2019 www.travelspan.in International

SanTravel Francisco Association reveals Brand Refresh The San Francisco Travel Association revealed a brand refresh seek the unexpected, San Francisco’s for the organization and the destination at its 109th Annual optimistic spirit is a constant celebration of individuality and the belief Luncheon held at The Moscone Center. that here, in the most beautiful city in the world, all things are possible.” oe D’Alessandro, San Francisco and San Francisco Travel staff. We A new profile of San Francisco Travel president and CEO, conducted focus groups with travelers visitors: “Visitors to San Francisco Jpresented the new approach and meeting planners, both here and are as diverse as San Francisco itself. to some 1,000 attendees, saying, “A abroad. We monitored social media, Regardless of who they are or where brand is more than just a logo. It’s how analysing trends, preconceptions, and they’re from, they share a universal love we see ourselves. More importantly, it’s misconceptions.” of free-spirited expression, curiosity, how others see us—and how others see This led to the development of a and adventure. They appreciate us is more critical than ever before…. It new brand description; a narrative that sophistication without pretension. They is our most important asset, and proper defines San Francisco in an emotional, embrace the bold and welcome the new. management of it is key to our success. resonant way. And they engage in being part of change “Regularly reassessing our brand “We evaluated new logo designs, by supporting different views—even ensures that it remains well-defined, examining how they aligned with our those that may vary from their own.” consistent, accurate, and relevant. brand personality and the destination, • A brand description outlining San The nine-month process that we have and updated our colour palette and Francisco key attributes just completed was not about making typography selections to be more • A new brandmark (logo) drastic changes but fine-tuning and evocative of the iconic visuals and • A new color palette updating – bringing more focus to distinctive character of San Francisco,” • Brand typograpy the most important elements of the said Lynn Bruni-Perkins, San Francisco • Brand usage guidelines way we position the city and allowing Travel’s vice president of marketing “A strong, relevant brand is us to speak in the most relevant way communications. “We tested brand critical to our success,” D’Alessandro possible,” he added. assets in 20 domestic and international said. “Completing this project helps us The new branding was developed markets, asking leisure and business to ensure that San Francisco remains after extensive research and travelers, along with meeting planners one of the top city destinations in development by Miles Partnership and and the tourism trade, to respond to the world – relevant, compelling and Destination Analysts, in partnership them and help us place the finishing aspirational. It’s a place unlike any other with San Francisco Travel. touches.” and it’s our passion to promote it.” “We wanted to be sure that “The result is a new and refreshed our brand was reflective of the brand for San Francisco, a brand that’s destination, that it was contemporary bold, welcoming, and optimistic. It and understood by a global audience. showcases our scenic beauty and our And that it reminded people of the inner beauty. And it deeply connects promise of San Francisco,” said visitors to their favourite destination San Francisco Travel Executive and ours: San Francisco,” D’Alessandro Vice President and Chief Marketing said. Officer Howard Pickett. “We started San Francisco Travel now has a new at home, interviewing members of suite of assets, including: San Francisco’s hospitality industry, A new positioning statement: “For our own advisory boards, residents, those who embrace the bold and

travelspan / august 2019 www.travelspan.in 31 International

Universal Studios Hollywood Marks the Grand Opening of “Jurassic World The Ride” with a Star-Studded Celebration - It Just Got Real!

32 travelspan / august 2019 www.travelspan.in International

Indominus rex and the magnificent aquatic Mosasaurus. “Jurassic World—The Ride” captures the essence of the blockbuster movies and comes to life in collaboration with the award-winning and inspired minds at Universal Creative, the Academy Award® -winning special-effects visionaries at Industrial Light & Magic, a division of Lucasfilm, Ltd., Universal Pictures and acclaimed filmmakers Steven Spielberg, Colin Trevorrow and Frank Marshall. The experience is further enhanced by the all-new elaborately themed “Raptor Encounter,” where Blue, the beloved Velociraptor from the JURASSIC WORLD movies, niversal Studios Hollywood ushered in its new engages with guests in daring face-to-face encounters, along mega attraction, “Jurassic World—The Ride” with a with the addition of two new realistic dinosaurs – Baby Raptor Ugrand opening celebration attended by stars of the with her handler and a life-size, life-like Triceratops. A new JURASSIC WORLD films and of the new thrill ride, Chris interactive “Dino Play” area invites children of all ages to Pratt and Bryce Dallas Howard along with the film’s Director/ explore and excavate giant dinosaur fossils. Screenwriter Colin Trevorrow and Producer Frank Marshall. Costa Rican-inspired cuisine and flavorful Tiki cocktails They were joined by Ron Meyer, Vice Chairman, NBCUniversal; served at Jurassic Café and all-new tropical Isla Nu-bar add Tom Williams, Chairman, Universal Parks & Resort; Karen to the dynamic guest experience while an array of souvenir Irwin, President & COO of Universal Studios Hollywood, and collectible, limited edition and one-of-a-kind dimensional Mark Woodbury Vice Chairman, Universal Parks and Resort & dinosaur sculptures from the Jurassic Outfitters store invite President. guests to savor a piece of this exciting thrill ride even after Inspired by Universal Pictures and Amblin Entertainment’s they’ve gone home. JURASSIC WORLD blockbuster films, this spectacular new With so much to see and do at Universal Studios adventure features Chris Pratt, Bryce Dallas Howard and BD Hollywood, the California Neighbor Passinvites guests to Wong reprising their film roles as Owen Grady, Claire Dearing experience 175 days of fun for $149 when purchased online. and Dr. Henry Wu. It soars to new heights with the addition Blackout dates and restrictions apply. of iconic dinosaurs from the movie, including the colossal www.UniversalStudiosHollywood.com.

travelspan / august 2019 www.travelspan.in 33 International

f you’re keen to make the most of incredible hotel deals with ICinnamon whilst exploring the Experience the nooks and crannies of the island, there’s never been a better time to start planning your getaway. Whether best of bush, you’re an adventure enthusiast, a fan of beach-side lazing or a nature buff, Cinnamon offers a range of unique stays and experiences that will enable beach and you to unwind and kick back whilst highlands with rediscovering Sri Lanka. Cinnamon in Sri Lanka!

34 travelspan / august 2019 www.travelspan.in International

Back to the bush - Owing to one of Lonely Planet’s top six wildlife provides the ultimate beach holiday. the gentle showers, this is the ideal spectacles in the world. If this is on your Savour a delicious seafood spread time to visit Cinnamon Wild Yala located bucketlist, consider staying at Cinnamon including freshly prepared lobster and at the Yala National Park. The cooler Lodge Habarana or Cinnamon Village fiery flavoured crabs or explore the clear climate works best for game viewing Habarana that has great access to the azure waters of the Indian Ocean, there’s and one can embark on daily jeep safaris park with a variety of trails, treks and always something to do at the Blu. For in search of the park’s leopards, spotted jeep safaris. From July to October, during the adrenaline junkies, head to Pigeon deer, jackals, elephants, sloth bears, sunset, hundreds of them come together Island for a day of snorkeling. The island crocodiles and an abundance of birds. and one can watch them graze, drink, is home to hundreds of marine fish, reef The resort immerses itself in nature play and even find mates and socialize sharks and corals. Scuba Diving, tours offering the best forest experience in their natural habitat. From Cinnamon of the town and fish markets, visits to with each luxury chalet opening into Lodge one can also easily explore the traditional and historical sites, boat rides and marine mammal safaris can be booked at the hotel.

Beach escapes – If you’re keen to enjoy a mix of water sports and fun in the sun, then consider visiting Hikka Tranz by Cinnamon which is situated in the seaside town of Hikkaduwa. If you are seeking a relaxing and unperturbed time by the beach then stay at Cinnamon Bey Beruwela, the Turkish themed hotel with a range of signature restaurants such as Rock Salt, Ice, Bufe, Tandoor, Fire, Mezz and 800 Degrees Poolside Bar. Both hotels have access to some of the most unique attraction in the Southern coast. Explore the coastal cities with a visit to the Turtle Hatchery, a tuk-tuk ride around Hikkaduwa, explore the unique landscapes of the Bewis Bawa Gardens in Bentota or make a trip to Galle Fort for a stroll and shopping amidst iconic Portuguese architecture.

Hill capital expeditions - A stay in Kandy offers a scenic escape in the highlands of Sri Lanka and Cinnamon Citadel Kandy with its regal, luxurious décor and striking vistas is the ideal resort for relaxation. Kick start your mornings with a steaming cup of tea or the jungle. Watch animals wandering Cultural Triangle, Wilpattu National Park, hot chocolate and enjoy your favourite through the gardens and hear birds go bird watching in Habarana or witness book by the pool or in the comfort of chirping on the tree-tops from the the magnificent Sigiriya Rock. your room. The hotel overlooks the comfort of one’s room. Unwind with a majestic Mahaweli river and is set cocktail by the Pool Bar, tick across a A tropical bliss, into against the backdrop of misty mountains birding checklist or read your favourite the deep and onto the and rolling hills. One can enjoy quiet book at the observation deck which beach – Trinco Blu by Cinnamon walks in the hotel’s gardens, explore the offers breathtaking views of the wildlife. offers the perfect blend of beach- town of Kandy at leisure, enjoy a boat side relaxation and adventure. This ride along the Mahaweli River, visit the Iconic elephant gathering chic and contemporary resort with its nearby Udawattakele Forest Reserve - Minneriya National Park, home to the vibrant interiors, mouth-watering dining or climb Adam’s Peak to witness an iconic elephant gathering is hailed as experiences and thrilling excursions unforgettable sunrise.

travelspan / august 2019 www.travelspan.in 35 International : VISA

continuesSri Lanka visa-on-arrival for India hamari Rodrigo, consul general on arrival to Indian travellers as part (TAAI) and Travel Agents Federation of of Sri Lanka in Mumbai, has of the its efforts to promote tourism India (TAFI) – and will soon be meeting Csaid that the visa-on-arrival starting 1 May 2019 for six months in the travel trade as well. Rodrigo said, scheme for visitors of Indian nationality its initial run. This scheme was aimed “The country’s security situation now continues undisturbed. A written at a total of 36 countries that include is normal, stability reigns across the statement from the Consulate stated, India as well as Pakistan. country and children are back to school. “We have contacted relevant officials “The country’s security situation now However, it has had a direct impact of Sri Lanka Immigration and they too is normal, stability reigns across the on tourism, and we have taken some have confirmed that there is no such country.” measures to help revive the industry.” suspension of on arrival visa facility for The Consulate General of Sri Lanka In 2017, Sri Lanka saw 3,83,000 Indian nationals.” in Mumbai, India along with the Sri Indian nations visiting the country. In Sri Lanka had suspended its plans to Lanka Tourism Promotion Bureau 2018, this number jumped to 426,000 grant visas on arrival for citizens of 39 (SLTPB) have started taking measures but still falling short of their targeted countries after the devastating Easter to ensure that tourists return to the 450,000. Sri Lanka is looking to suicide bombings. But it was unclear island nation soon. They have already promote the destination for weddings whether India was one of them. The met two travel trade associations – and film shoots as well apart from country had started offering free visa Travel Agents Association Of India leisure.

36 travelspan / august 2019 www.travelspan.in Travel Trade

With Elev8, Nijhawan Group moves into Middle East and GCC markets for its representation Business

we would be looking at is to become that niche company who would have the right number of clients in order to stand apart, putting in quality service and undivided attention for them.” Talking about this expansion, Ankush Nijhawan, Managing Director - Nijhawan Group said, “I am pleased to share that Nijhawan Group will now establish its representation portfolio on a global footprint; the Middle East and GCC to begin with, considering its top growing markets in terms of outbound travel from across the globe after India and China. Considering Seema’s enormous grasp and relationship across the entire GCC market, we are pleased to come together with her. Seema and I would be of equal partnerships and ijhawan Group has forayed into “90 per cent of representation and 10 foray into the GCC market for both the growing travel markets per cent of consultancy services,” reputed and emerging accounts.” Nof Middle East and GCC with She further added, “My experience Currently, Elev8 is representing Elev8, offering representations and of launching several hospitality brands Tropical Escape Vacation Homes consultancy services. Seema Pande in the Middle East will come handy and Orlando. By year end, Pande expects to will be heading Ëlev8 as one of the co- Ankush has his vast reach in the India have a dedicated team of three to four directors”. market that would further augment members. “Once we create a ground Seema Pande, a seasoned this association.” “Considering the for Elev8, the next frontier would be professional ïs been based out of Dubai abundant presence of representation Lebanon, Jordan and Egypt, which are for nearly 25 years. In an exclusive companies in the Middle East, what emerging tourist markets.” to Travel Span, she informed, “My experience of opening hotels of brands like Fairmount, St. Regis, W, Westin, will come handy, and Ankush Nijhawan has been a strong support with his vision for Elev8. My strong association with trade partners and corporate clients over two decades will help us establish a niche in these markets. Moreover, the Middle East and GCC have smaller and niche luxury properties that require support to market their offerings and reach a larger base of travellers. This is an apt time to offer them a professionally-run and passionately-driven service.” She further added that Elev8 would involve

travelspan / august 2019 www.travelspan.in 37 Travel Trade Ebix to acquire Yatra at an enterprise value of USD 337.8 million

The transaction Yatra would lend itself to significant Dhruv Shringi said: “We are pleased to has been approved synergies and the emergence of announce this agreement with Ebix, EbixCash as India’s largest and most which provides our shareholders with unanimously by each of profitable travel services company, the opportunity to participate in the Ebix’s and Yatra’s Boards besides being the largest enterprise significant upside potential of one of Directors, and it is financial exchange in the country. of the fastest growing multinational “We are excited by the cross-selling On-Demand software and E-commerce expected to close by the opportunities that this combination services companies in the world.” fourth quarter of 2019 provides us, while further strengthening As part of a larger diversified our future EbixCash IPO offering,” he organisation with the necessary scale added. and resources to be a leader in today’s S-based software firm Ebix The transaction has been approved dynamic travel marketplace, “we will Inc has signed a definitive unanimously by each of Ebix’s and provide more options and an enhanced Uagreement with Yatra Online Yatra’s Boards of Directors, and it is experience for our joint customers Inc to acquire the online travel agency expected to close by the fourth quarter and will be an even stronger partner to through a merger deal at an enterprise of 2019, the statement said. the airline, hotel, car rental and other value of USD 337.8 million (around Rs “Assuming a value of USD 4.90 per businesses we work with,” he added. 2,325 crore), according to a statement. Yatra ordinary share, the transaction In connection with the merger, each Following the completion of the implies an enterprise value of USD ordinary share of Yatra will be entitled transaction, Yatra will become part of 337.8 million at the Ebix collar price of to receive 0.005 shares of a new Ebix’s travel portfolio, EbixCash, and USD 59 per share and post adjustment class of preferred stock of Ebix, the will continue to serve customers under for indebtedness, working capital, statement said. the Yatra brand, the two companies warrants to be converted and minimum Each share of Ebix convertible said in a joint statement Wednesday. cash requirement, a net equity value of preferred stock received for each Commenting on the development, USD 239 million,” it added. Yatra ordinary share will, in turn, be Ebix Chairman, President and CEO Commenting on the development, convertible into 20 shares of common Robin Raina said the acquisition of Yatra Online Co-founder and CEO stock of Ebix, it added.

38 travelspan / august 2019 www.travelspan.in Travel Trade

National Tourism Organisation of Serbia expands its footprint in India in partnership with Beautiful Planet ational Tourism Organisation of Serbia has appointed Beautiful NPlanet Destination Marketing to expand its tourism activities in India. As part of the mandate, Beautiful Planet will be responsible for organising roadshows in Mumbai and Delhi and a group media familiarisation visit to Serbia. In a move to promote border free tourism, the Government of the Republic of Serbia adopted the decision on visa exemption for Indian nationals in September 2017. On engagement with Beautiful Planet – Marija Labovic, Acting Director, National Tourism Organisation of Serbia, said, “Beautiful Planet has an excellent track record in destination representation. Outbound tourism from India is on a growth trajectory and we up to cater to the needs and demands Directors, Beautiful Planet would like to be part of the growth of the Indian market.” Destination Marketing, said, “We are story. Serbia has everything to offer the Commenting on the same, Huzan absolutely delighted to be chosen discerning travellers and we are geared Fraser and Beena Menon, as the India representative for the National Tourism Organisation of Serbia to market this new and exciting destination in the Balkans. We would like to enhance the visibility and image of the destination using the culture, history and diversity, to uniquely position the same in the market.” Some of the features that make Serbia an incredibly attractive tourism destination include: UNESCO World Heritage Sites, National Parks, Adventure Sports like white water-rafting, free climbing, flying, orienteering; diverse Fauna; Nature Parks, Sports and Recreating Activities like hiking, bicycling, walking and hiking, Mountain Resorts and Spa & Health Resorts, Monasteries and Museums.

travelspan / august 2019 www.travelspan.in 39 Travel Trade

TBO launches NDC programme NDC: A Critical component in restoring Travel Agencies competitiveness

BO Group is again first with only some of the countries where a agents, GDSs, IT providers and travel the unveiling of NDC (New GDS operates. Some carriers may offer start-ups. Structured around seven TDistribution Capability) platform only a portion of their content in a GDS. distribution-related functions, the NDC that will enable the travel industry to The result: GDSs are no longer the Standard provides the opportunity transform the way air products are comprehensive “department stores” to address the end-to-end airline retailed to corporations, leisure and housing all airline content. distribution process, e.g. booking, business travelers, by addressing The way the world searches, plans, shopping, etc., and to deliver enhanced the industry’s current distribution and buys air travel is continuously customer experiences. limitations: product differentiation and changing as digital technologies time-to-market, access to full and and a changing airline commercial Governance rich air content and finally, transparent environment spur product innovation. A Bring your skills, knowledge shopping experience. key part of this is the New Distribution and expertise and help with the NDC is a travel industry-supported Capability (NDC) that consists of a development and adoption of the NDC program (NDC Program) launched for series of XML-based schemas that Standard adds Ankush. the development and market adoption enables participating airlines to TBO platform has over 47,000 of a new, XML-based data transmission improve how third parties, including travel agents across more than 100 standard (NDC Standard) says Ankush GDSs and travel agencies, search for countries. TBO Academy has an Nijhawan, Managing Director, TBO and book flights. innovative learning platform which Group. (NDC) is a bold, broad-based allows travel bookers to learn about “The NDC Standard enhances the initiative which is intended to new destinations. We encourage all capability of communications between modernize the way airline products travel suppliers, and hotels to think airlines and travel agents. The NDC are distributed through third-party about the B2A channel differently from Standard is open to any third party, channels, including travel agencies. the B2C and B2B channels to reach out intermediary, IT provider or non-IATA Another objective for NDC is to help to the offline customers without fear of member, to implement and use, Ankush the world’s travel agency community rate abuse”, he added. Nijhawan added. improve their productivity in selling TBO believes that Travel Agents The NDC Standard enables the airline services. account for the bulk of travel sales travel industry to transform the way air globally. Travel Agents act as a very products are retailed to corporations, For and by the travel industry important link between travel suppliers leisure and business travelers, by Airlines, travel management and the end consumers, educating addressing the industry’s current companies, online travel agencies, travelers on new destinations, new distribution limitations. corporate buyers, global distribution hotels and new experiences. Travel The past 20 years have not been systems and other technology players Agents provide end to end fulfilment for the kindest to the global travel contribute to the NDC Standard, both leisure and business customers agency community. Changes in airline says Ankush. Through a collaborative including complex itinerary planning, distribution strategies and airlines’ approach, participants ensure that the visa facilitation, forex, and more. abilities to use digital channels to supporting schemas are functional sell directly to consumers have all and can be used by all regardless of NDC Leaderboard Airlines contributed to a decline in the share of business focus, geographic location, Aeroflot Air, Canada, Air France, airline reservations processed by the size, target markets and individual American Airlines, Austrian world’s travel agencies. commercial policies. Airlines, British Airways, Brussels Airline’s changes to their business Airlines, Cathay Pacific, China models have affected their distribution The power of standardization Southern, Finnair, Iberia, Jet Blue, strategies, primarily through GDSs. Adopting NDC platform will enhance KLM, Lufthansa, Qantas, Qatar Some airlines, particularly “Ultra Low industry standard and will facilitate Airways, SAS, Singapore Airlines, Cost Carriers” (ULCCs) avoid GDSs a more efficient airline distribution SunExpress, SWISS, United Airlines altogether. Others may distribute in system, thereby benefitting airlines, Oman Air.

40 travelspan / august 2019 www.travelspan.in Lifestyle

Embrace Ayurvedic therapies with a new menu at Hibiscus Spa

he monsoon is here and so is supple; with open pores that allows 30 – 90 minutes. Ayurvedic spa the perfect time to indulge easy absorption of medicinal oils and packages are also available that Tin Ayurvedic therapies for for detoxification. offer combination of different unmatched benefits. Make the most of Ayurvedic therapies offered at massages for complete rejuvenation this season with our newly launched Hibiscus Spa at Crowne Plaza and relaxation. Weight loss and menu at Hibiscus Spa with classic Greater Noida include Shiro detoxification packages, customized Ayurvedic therapies to relax and Abhyangam (Ayurvedic head massage), to individual needs, are also available rejuvenate you. Monsoon, they say, is Abhyangam, Udwarthanam (uses dry on request. the best time to indulge in Ayurvedic herbal powder), Shirodhara, and Kizhi Price: Ayurvedic therapies start at treatments. Due to moist conditions, (uses hot herbal compress or potli). INR 1250 +taxes. Spa memberships also the skin during this season is soft and These therapies range from available. Timing: 1000 hrs – 2100 hrs

travelspan / august 2019 www.travelspan.in 41 Trends

HUBLOT launches 8th Edition of Classic Fusion Chronograph Mykonos

ublot recently launched the blue ceramic bezel, the 45-mm case eighth edition of Classic encloses a skeleton self-winding HFusion Chronograph Mykonos. chronograph movement, held on a bi- Over the last seven years, beginning material strap in black rubber and sky 2012 Hublot it launched the watch blue alligator leather. The sapphire dial in association with its local partner showcases the Hublot logo engraved GOFAS Jewellery. Inspired by the at the crown in either polished king Aegean Sea and the Cyclades gold or titanium. The trend Hublot Archipelago the watch is innovative perpetuates, where the mechanical for the first time featuring a sky blue microcosm is not hidden but fully ceramic bezel and unique rotating revealed continues to be even more windmill, the iconic symbol of Mykonos, impressive in this collection, available “waving” at 3 o’clock. The watch evokes only in Mykonos. without question the most archetypical The limited edition of 50 pieces of the Greek islands. each of the titanium and king gold In 2019, Hublot dedicates its version represent the combination 45mm Classic Fusion Chronograph between the sky and the sea. A true Mykonos model to the island and its fusion of the elements, born by the iconic symbol: the discreet and elegant international collaboration “filled” with rotating windmill. Crowned with sky Greek colour.

Maldives sees record 96.4% growth in Indian tourists

aldives continues to ride the wave of growth with have made it easily accessible to travel to Maldives.” an increasing number of Indian tourists each year. The Indian market holds third place in terms of arrivals MThe island nation witnessed a huge growth of 96.4% to the Maldives with a market share of 8.8% till May 2019. in tourist arrivals from India from January to May 2019 in Moreover, as India ranks within the top five, with great comparison to the same period last year. Maldives hosted accessibility to the Maldives, Maldives Marketing and PR around 66,265 travellers from Asia’s third-largest economy Corporation (MMPRC) plans to further strengthen the market till May of 2019. with additional activities throughout the year. Thoyyib Mohamed, managing director of Maldives MMPRC is entering into partnerships with key tour Marketing and PR Corporation (MMPRC) said: “The country operators and online tour agencies in India. Apart from this, witnessed tremendous increase in arrivals from India this it is looking forward to collaborating with Indian celebrities year. India is an extremely important market to us, showing which are followed by a large number of travel takers in potential for further growth as increased direct connections India.

42 travelspan / august 2019 www.travelspan.in Trends

Business Meetings Mean Announces New Advisory Board and Year One Market Strategy for India

Joined by coalition co-chair Julie Coker Graham, Nitin Sachdeva of MMB India previewed plans to foster industry-wide advocacy in one of the world’s fastest-growing MICE markets

ORONTO – The Meetings Mean Sachdeva, who began working MMB Coalition and president and CEO Business (MMB) Coalition in travel, tourism, hospitality and of the Philadelphia Convention and Thosted a press conference aviation 15 years ago, has served as Visitors Bureau. “MMB Canada was to update industry professionals at a consultant to numerous convention our first international chapter and the MPI’s World Education Congress and visitors bureaus. He is an active addition of MMB India only strengthens about Meetings Mean Business India. member of the Society of Incentive our mission to protect and promote the The update came just five months after Travel Excellence and Destinations industry’s value.” MMB India was publicly announced at International’s Global Development According to Coker Graham, the PCMA’s Convening Leaders Conference Committee – giving him access to the coalition’s growth strategy has been and included new information on individuals and insights needed to take almost entirely organic, with “industry the chapter’s 23-member advisory the MMB model and tailor it to the leaders across the globe raising their board and two-phase plan for market needs and opportunities in India. hands and requesting information on engagement. His near-term priorities how to bring MMB to their countries. “India is poised to be one of the include continuing to build MMB Their interest is a testament to the world’s fastest-growing markets India’s advisory board and arming appeal and adaptability of the MMB for outbound MICE tourism,” said different segments of the meetings model in other parts of the globe.” Nitin Sachdeva, co-chair of MMB industry with common messages Much of the intrigue she added, India and executive director of and programming – a sizeable feet is fueled by the success of Global Venture Marketing. “We have the sixth for India’s young and rapidly growing Meetings Industry Day, which was largest economy in the world and by meetings market. Sachdeva expects celebrated in more than 50 countries 2025, our outbound MICE tourism India’s MICE industry to triple in the this year. market is expected to reach $9 next two to three years and generate “As the coalition grows, we billion (U.S.). From a communications more than 2 million outbound MICE strengthen our role as an insurance and advocacy standpoint, our tourists by 2020. policy for the industry by offering opportunity is clear – we must “We are proud to welcome India to more proof points, more spokespeople come together as meeting planners, the MMB family and thrilled with the and more proactive engagement incentive experts, travel providers work Nitin and his team are doing to to decision makers in business and destination marketing strategists ensure their efforts are effective, and government. We are excited for to advance a shared mission for market sustainable and inclusive,” said Julie the collaboration, partnership and growth and business development.” Coker Graham, co-chair of the U.S. knowledge-sharing ahead.”

travelspan / august 2019 www.travelspan.in 43 Hospitality and food

44 travelspan / august 2019 www.travelspan.in Hospitality and food

Marriott Kathmandu, a 214-room contemporary hotel in the capital city Kathmandu, combines modern design with local creativity. The elegantly appointed rooms with warm colors add a charm, which is perfectly complemented by caring service. Home to an inviting range of restaurants, the hotel takes a fresh approach to dining experiences. Thamel Kitchen offers multi cuisine offerings while the Mmodern Asian specialty restaurant, Edamame serves contemporary interpretation of Thai, Japanese and Chinese cuisine. Raksi Music Bar and its extension to the waterfall terrace is an amazing option to enjoy the evening, with exotic collection of beverages coupled with great food. The 8000 plus sqft of meeting and banqueting space create the perfect scenery for unforgettable events and conferences. Centered on holistic well-being, the hotel incorporates M-Wellness concept, which includes spa and salon, an outdoor swimming pool and a fully equipped fitness center. The Sprawling banquet hall, Bagmati, that is as perfect for seminars as it is Marriott for destination weddings. The décor is tasteful with local cues everywhere – a thangka painting in the lobby, antique decorations in the lobby area and watercolour painting with local motifs on every floor. Taking cues from traditional architecture, the hotel Kathmandu has an indoor courtyard with water features. The property offers Comprehensive meeting facilities complemented by expert catering. In short, - the property Hotel is now open offers 6 Event Rooms, 8,105 sq ft total Event Space and 600 Capacity Largest Space with 5 Maximum Breakout The Property sits in the lap of nature Rooms. and boasts of an infinity pool If you’re looking to explore the city, you couldn’t ask for a more central location to be in. Landmarks such as Durbar Square, Narayanhiti Palace and Pashupatinath Temple are within a 20-minute driving radius of the hotel. Whether you are here on business or for leisure, the Kathmandu Marriott Hotel is the perfect gateway to this amazing city and the beautiful country beyond it.

travelspan / august 2019 www.travelspan.in 45 Hospitality and food Hotels acquires Oyo Innov8, expands co-working space business

• The acquisition of Innov8 highlights Oyo’s increased focus on the fast- growing co-working space segment • OYO Workspaces is set to open the door to its more than 21 workspaces, with over 15,000 seats

YO Hotels and Homes, the than 10 cities in India, it said in a and more businesses and professionals world’s third-largest chain of statement. across the country,” Rohit Kapoor, Ohotels, homes, managed living Of these, Innov8 is currently chief executive officer, new real estate and workspaces, on Tuesday confirmed spread across six cities—Delhi, Noida, businesses, Oyo, said in a statement. its acquisition of Innov8, a co-working Gurugram, Bengaluru, Chandigarh Oyo pegs co-working spaces to be spaces provider, highlighting the and Mumbai, with 16 centres hosting a $20 billion business opportunity in company’s increasing focus on the over 6,000 employees of brands like India by 2020. fast-growing segment. Swiggy, Paytm, Pepsi, Nykaa, OLX and “Given our experience in the While Oyo did not disclose financial Lenskart. Powerstation has one centre hospitality industry and investment in details of the Innov8 acquisition, it in Gurugram with over 1,000 seats and core competencies that have helped is pegged to be around $30 million, Workflo has set up four centres across us scale so fast in the hospitality, according to a TechCrunch report. NCR, Hyderabad and Bengaluru with a housing rental and banquet services Charting out its multi-brand hosting capacity of over 1,500 seats in business, we believe we are uniquely approach to the workspaces total already. placed to create a strong offering for opportunity in India, Oyo introduced “The workplace as a service space the corporates looking for space as a three co-working brands under Oyo presents an exciting opportunity for Oyo service,” said Kapoor. Workspaces: Innov8, Powerstation and to utilize its existing technology and Oyo’s entry into the workspaces Workflo for upper mid-scale, mid-scale operational expertise. Through a targeted business comes at a time when India and economy segments, respectively. multi-brand strategy, we aim to provide a is already seeing the emergence OYO Workspaces is set to open the differentiated experience for co-workers of several large companies in this door to its more than 21 workspaces, at different price points and help expand segment, including the likes of WeWork with over 15,000 seats across more access to co-working spaces to more India, CoWrks, Awfis and Smartworks.

46 travelspan / august 2019 www.travelspan.in Hospitality and food

investor, Lightspeed is fortunate to have been part of Oyo’s journey from a fledgling start-up in India to a transformative company in the hospitality industry globally,” added Bejul Somaia, partner at Lightspeed India Partners Advisors. “We remain committed to supporting Ritesh and the Oyo team as the company embarks on its next phase of growth globally.” Five years after Sequoia Capital India Advisors first partnered with Agarwal and the Oyo team, Mohit Bhatnagar, managing director at Sequoia, noted the company’s milestone of 1 million rooms across India, China, Southeast Asia, Europe and the United States. “This is the kind of stuff start-ups and ventures investing dreams are made of,” Bhatnagar said. “We remain committed to supporting this world- class management team as they continue to create living spaces across the world.” Oyo’s Agarwal Rapid Growth Oyo more than quadrupled its revenue triples stake in growth in June compared to June 2018. The company has 1 million rooms under management across company for $2 billion hotels and homes, 23,000 hotels worldwide, 46,000 vacation homes yo Hotels & Homes Founder/ are selling part of their holdings in and more than 200,000 rooms in CEO Ritesh Agarwal, through order to help the founder increase India alone. The company now has a ORA Hospitality Holdings his stake while “remaining invested presence in more than 800 cities in 80 (Cayman), has signed a $2 billion significantly in the company’s long- countries. primary and secondary management term mission,” and will each receive Earlier this month, Oyo committed investment round, increasing his stake $500 million as part of the transaction, more than $50 million to have in the company from 10 percent to 30 the Financial Times reported, Other 20,000 guestrooms in a minimum percent. Oyo funds and businesses that have of 10 Vietnamese cities by the end The company claimed the deal is invested in Oyo since its launch six of 2020. That plan, in turn, followed one of the first founder- and executive- years ago include Airbnb, SoftBank the company’s announcement led management purchases in the Vision Fund, Greenoaks Capital and that it would invest $300 million hospitality and technology sector, and Hero Enterprise. in growth, headquarters talent, is supported by global institutional competency building and infrastructure banks and his financial partners Confidence in Plans development across the United States (subject to regulatory and shareholder Munish Varma, managing partner over the next few years. approvals). at SoftBank Vision Fund, expressed Just this week, Oyo moved into The deal pushes Oyo, which claims confidence for Agarwal’s growth plans the co-working sector to launch Oyo to now be the world’s third-largest for the company. “It has been an Workspaces through the company’s hotel chain behind Marriott and IHG, exciting journey so far and we hope to acquisition of India-based co-working close to a $10 billion valuation. achieve many more milestones together company Innov8. The new division will Lightspeed Venture Partners, and in the time to come,” said Varma.. be led by Rohit Kapoor, CEO of new real Sequoia India, Oyo’s early supporters, “As the company’s first institutional estate businesses.

travelspan / august 2019 www.travelspan.in 47 Hospitality and food Pinnacle of Luxury with Lords Hotels and Resorts Hospitality and food

and Ishwar Gehi – Promoter, Aarya Raj Club and Resort. Commenting on the occasion Pushpendra Bansal said “We are delighted to announce our latest venture in Rajkot. It will be a fabulous retreat for a traveler with host of amenities”. “We are delighted to partner with one of India’s premium hospitality chain. It is with success record of managing hotels we see bright prospects in growth of Lords Aarya Club Resort” said Mr. Ishwar Gehi. Rishi Puri further added “Lords Aarya Club Resort captures the essence of Gujarat with its unique architecture. It will differ in a way that it will offer tourist a more relaxed atmosphere”. Inspired by the architecture of the great Pyramids of Egypt, the resort encompasses seven pyramids which exude grandeur and peace. It is spread over 1, 50,000 sq ft area with abundance of lifestyle. Guest can access seamless meeting and conference services at fully appointed venues, experience a heaven of relaxation and pampering at SPA, workout at well equipped Gym and fitness center, experience nature like ords Hotels and Resorts signed up Ankleshwar, Bhavnagar, Chotila, Dahej, never before at largest swimming with one of its kind leisure club & Dwarka, Gandhidham, Gir, Somnath, pool with gandola boat, have fun Lresort at Rajkot making its further Surat, Porbandar, Rajula, Vadodara, with family and friends of all ages at foray in Gujarat. One of the fastest Jamnagar (2), Morbi, Ahmedabad, play zone, discover elegant halls and growing chain with presence in 39 Rajkot (4) and Bharuch. outdoor venues for celebrating special cities, 10 states and 2 countries, this The agreement to this affect was days and above all feel the true sense will be Lords 23 rd venture in Gujarat signed recently between Pushpendra of relaxation in ingeniously designed adding to its impressive presence in Bansal, COO, Lords Hotels and Resorts rooms and suites.

travelspan / august 2019 www.travelspan.in 49 Hospitality and food J W Marriott

Located in the Center of Alberta’s Capital City, JW Marriott Edmonton will be the Cornerstone of the Up-and-Coming ICE District, Canada’s Largest Mixed-Use and Entertainment District

tremendous opportunity for growth in Canada. Guests of the new JW Marriott Edmonton ICE District hotel can expect to be treated to uplifting experiences that showcase the local pride and warm spirit of Edmonton.” Now the third JW Marriott property in Canada, the JW Marriott Edmonton ICE District was designed with guests’ wellbeing in mind. All touchpoints are intentional and inspired by the principles of mindfulness, being present in mind, nourished in body, and revitalized in spirit. This is a new approach to luxury, one that is welcoming and will leave guests feeling recharged after their stay. The hotel’s approach to warm-hearted hospitality includes world-class dining and tailored guest experiences. “JW Marriott is dedicated to providing our guests with enriching experiences in distinctive locations around the world, and JW Marriott Edmonton is the perfect example of this philosophy in action,” said Mitzi Gaskins, arriott International Inc., is conference spaces, which have been Global Brand Leader, JW Marriott. “The proud to announce the opening named after iconic Edmonton Oilers centerpiece of the city’s buzzing new Mof the highly anticipated Alumni. ICE District, JW Marriott Edmonton JW Marriott Edmonton ICE District. “We are thrilled to be opening provides guests the opportunity to Located in the heart of downtown our 250th hotel in Canada as well as experience every moment to the fullest Edmonton, JW Marriott Edmonton ICE bringing our iconic JW brand to the through JW Marriott’s individualized District offers a fresh and welcoming city of Edmonton,” said Don Cleary, approach to luxury.” take on luxury and will feature modern President of Marriott International’s The hotel is also home to a guest rooms, specialty wellness Canadian operation. “Our 250th comprehensive wellness facility, programs, enriching dining experiences, property underscores the importance including Spa by JW, Edmonton’s and 22,000 sq. ft. of meeting and of luxury to this market, and the only full-service luxury hotel spa,

50 travelspan / august 2019 www.travelspan.in Hospitality and food

Debuts in the Heart of Edmonton, Marking Marriott International’s 250th Hotel in bars, which offer seasonal menus and curated cocktails in the beautifully designed spaces: Canada • Braven, a five-star dining destination offering dry-aged steaks, quality chops and fresh seafood • Kindred Food + Drink, an accessible all-day eatery focusing on locally sourced, seasonal fare • Alchemy, a destination cocktail bar and Archetype, a state-of-the-art “ICE District is unlike anything with a spectacular patio overlooking fitness club. Archetype combines the Edmonton has seen before with its the ICE District science of high performance, a team of unique and upscale offerings,” said • Lobby Bar, a hub for business and expert coaches, and a comprehensive Tim Shipton, Senior Vice President, social gatherings, featuring a selection health and fitness experience in one Communications and Government of signature and classic cocktails exceptional space occupying one and Relations, ICE District. “With today’s Connected to Rogers Place Arena a half floors of the hotel. Spa by JW grand opening of the JW Marriott and within easy walking distance to offers lavish treatments and soothing Edmonton ICE District, we are proud to Edmonton’s Arts District, River Valley massages in a serene setting featuring be home to only the third JW Marriott and the Edmonton Convention Center, five treatment rooms with rain showers in Canada, which will certainly be the JW Marriott Edmonton has a and private balconies in each room. Edmonton’s finest hotel, as we continue unique partnership with Rogers Place, Archetype, a cutting-edge health to set the standard for state-of-the-art allowing the hotel to offer prime access club led by Edmontonian Simon living.” to its guests, such as behind-the- Bennett, brings the newest and most JW Marriott Edmonton is proud scenes arena tours and meet-and-greet innovative experience to the Edmonton to collaborate with nationally opportunities with Oilers Alumni. market. The club focuses on health acclaimed restaurateur Oliver & JW Marriott Edmonton ICE District coaching and high-performance living Bonacini Hospitality to bring expertly features 346 tech integrated, luxurious in an environment with unparalleled orchestrated culinary experiences to guestrooms and approximately 22,000 amenities and purposeful luxury. The its hotel guests and Edmontonians. sq. ft. of meeting and conference club will include some of the most Executive Chef Jeremy Korten will space, including Edmonton’s largest innovative equipment brands such as bring his progressive vision to the event ballroom, featuring 9,000 square Sorinex rig systems, Keiser compressed hotel’s fine-dining restaurant, Braven feet of space with ample natural air technology, Woodway, ICG 7 spin and lively cocktail bar, Alchemy, while lighting and soaring 22 ft. ceilings. bikes and a Somadome meditation pod. Chef de Cuisine Jason Greene will Situated above JW Marriott Edmonton Hotel guests and members will also execute recognizable classics with a ICE District is The Legends Private have access to four custom curated playful accent at Kindred, the hotel’s Residences – 262 sophisticated and group studios with experiences ranging all-day dining destination. Guests at functional condominium units that from yoga, boxing, spin and HIIT style JW Marriott Edmonton ICE District will occupies floors 23 through 54 of the classes. have access to four restaurants and tower, offering panoramic city views.

travelspan / august 2019 www.travelspan.in 51 Hospitality and food ANA Intercontinental Beppu Resort and Spa opens in Southwestern Japan

ocated in the Oita Prefecture in InterContinental Phuket Resort opening Stéphane Massarini, General Southwestern Japan, the world- in September. Manager, ANA InterContinental Lclass resort opens as the region’s Hans Heijligers, Head of Japan, Beppu Resort & Spa, added: “The first international luxury resort, offering IHG, and IHG ANA Hotels Group opening of ANA InterContinental sophisticated travellers a unique fusion Japan, said: “On behalf of IHG and Beppu Resort & Spa presents a new of traditional hot spring culture and IHG/ANA Japan, we are extremely era in travel for Beppu. The resort the InterContinental brand’s promise of proud to open the first international has been designed to embody the modern design, award-winning dining luxury hot spring resort and spa in tremendously rich nature and history of and world-class service. Beppu. InterContinental has been the city, bringing to life a meaningful The opening strengthens pioneers in luxury travel for over 70 connection to the surrounds and the long-term venture with ANA years, delivering the allure of the offering a memorable stay for both and IHG in Japan and joins over 200 InterContinental Life in all corners of locals and international guests alike.” InterContinental Hotels & Resorts the world. We are delighted to continue worldwide. Leading the way in luxury, bringing the brand’s iconic hospitality, Home to a City of Authentic the resort is one of four immersive combining international know-how Japanese Experiences resorts to open in 2019, with and local wisdom to new destinations Renowned for its rich culture and InterContinental Hayman Island Resort as IHG continues to grow its luxury distinguished local craftsmanship, opened on 1 July and InterContinental presence across the globe and in Beppu lends itself to offering guests Maldives Maamunagau Resort and Japan.” rare access into authentic Japanese

52 travelspan / august 2019 www.travelspan.in Hospitality and food

double massage rooms featuring a jacuzzi made from Japanese cypress.

Distinct design inspired by nature and local artisans ANA InterContinental Beppu Resort & Spa welcomes guests into a distinct design philosophy, steeped in tradition and inspired by the elements. Featured across the resort is work from local artists and craftsmen, using traditional materials from various parts of Kyushu and local Oita prefecture. Beginning in the resort’s lobby, the soaring space is reminiscent of an art gallery with its high-quality bamboo art work, ancient pottery and wooden furniture with bold designs. The 89 guest rooms, including 10 a private English picnic lunch, and a suites, range from a luxurious 62-212 sunset dinner on-board the resort’s square meters, including large onsen private yacht. Full inclusions available or hot baths, spacious design and an online; the package is priced from abundance of natural materials for a USD$13,800 for two people. sense of relaxation. All Suites and Club InterContinental rooms feature private Introducing a deep connection open-air baths on the terrace with to Onsen heritage views sweeping the Beppu Bay. As the world’s second largest volume of hot spring water, the onsen tradition Introducing the Restaurant & is a synonymous part of the guest Bars Experience experience in Beppu. The resort Continuing the philosophy of offers two large outdoor onsens, harmonious nature and design, the each meticulously designed with the resort features five restaurants selection and arrangement of Beppu and bars inspired by Japan’s five stones selected by skilled masons, and elements: earth, water, fire, wind placed to create a waterfall effect as if and void. Atelier blends French and the hot spring water is overflowing from international cuisine with high-quality experiences. To celebrate the opening, the mountain. Kyushu and local ingredients, created ANA InterContinental Resort & Spa has The private onsen rooms offer with local firewood and bamboo curated a once-in-lifetime package, a modern onsen experience within charcoal in a modern open kitchen. the Beppu Luxury Collage, offering an exclusive space complete with The all-day dining guests immersion into ancient Japanese a luxurious day bed, bathroom and restaurant Elements offers a variety art and craftsmanship. The Insider minimalist design. The heart of the of Japanese and Western dishes, each Experiences include a demonstration resort is the iconic infinity pool, enlivened with seasonal ingredients and masterclass from local Shuji designed to unite the sky with the view and freshly-made pastries enveloped by Calligraphy Masters where guests learn overlooking Beppu’s hot springs below. stunning Myoban mountain views. At The the wonder of kanji characters and the Elevating the cleansing and healing Bar, guests will enjoy a unique selection artistic form of written expression. powers of myoban water is the resort of whiskey and Japanese shochu, as Guests will also enjoy the art of bamboo spa. In partnership with luxury Thai well as original cocktails using Beppu’s weaving – an intrinsic part of the local spa brand HARNN, the spa offers a unique citrus fruits. For an unforgettable culture with Beppu being the largest selection of tailor-made treatments and experience, Aqua is the pool-side bar producer of madake (Japanese timber therapies using materials derived from surrounded by endless Beppu vistas bamboo) – for an unforgettable class nature, along with rich aroma scent to and complete with large sofas and on bamboo ware. Elevated dining rejuvenate the mind and body. The spa sun loungers, while a more traditional experiences include dinner at Atelier offers five treatment rooms with private indoor setting in The Lounge offers an restaurant with a private sommelier, en suites and outdoor garden, and two authentic afternoon tea experience.

travelspan / august 2019 www.travelspan.in 53 Hospitality and food

RadissonRewards Collaborates with

WeHotel,Jin Jiang’s Global Hotel Booking Platform Radisson Rewards, the global rewards program of Radisson Hotel Group, today announced an exciting new collaboration with WeHotel, the global hotel booking platform for Jin Jiang International.

ffective June 30, 2019, 53 Radisson Radisson Rewards members create consistent benefits for all our Hotel Group properties will become will also enjoy localized, in-hotel members, wherever in the world they E bookable on the WeHotel platform, benefits, provided by the WeHotel travel. Through this integration we are with the remaining 1,100+ participating Prime program, when they stay at paving the way for a bright future,” said hotels becoming available by the end of Radisson Hotel Group properties in Eric De Neef, Executive Vice President the year. As part of this collaboration, China beginning June 30, 2019. This & Global Chief Commercial Officer, Radisson Rewards and WeHotel Prime, complements the Radisson Rewards Radisson Hotel Group. the loyalty program for Jin Jiang’s points and elite qualifying nights they “Jin Jiang International and high-end hotels, are working together will earn for all eligible stays. Radisson Hotel Group are building an to provide localized, in-hotel benefits to “This global loyalty collaboration industry-leading hospitality company members of both programs. marks an exciting and important step that combines the best of both our Radisson Hotel Group is now part of forward in the relationship between companies. Becoming part of WeHotel Jin Jiang International, which currently Jin Jiang International and Radisson puts Radisson Hotel Group’s properties includes over 8,500 hotels worldwide. Hotel Group. Our companies have a literally at the fingertips of millions of By going live on WeHotel, Radisson combined loyalty base of nearly 170 Chinese travelers, including WeHotel Hotel Group’s properties will benefit million members, so it’s vital that we Prime’s huge loyal customer base. from significant exposure in China, the By driving deeper synergies, we will world’s largest travel market, access to continue to create exceptional benefits more than 148 million members of Jin for our hotels and loyal guests,” Jiang WeHotel’s loyalty programs, local This complements commented Jin Jiang. language booking options, Chinese Of the 53 Radisson Hotel Group digital payments and more. the Radisson properties that will go live on WeHotel WeHotel Prime members will be Rewards points by the end of June 2019, 18 are in able to book Radisson Hotel Group China, with others located in Australia, properties through the WeHotel and elite Belgium, Canada, Denmark, Fiji, platform, while also earning points and France, Germany, Indonesia, Italy, elite qualifying nights for all eligible qualifying nights Kenya, Netherlands, Norway, Russia, stays. When staying at hotels outside they will earn for South Africa, Sweden, Switzerland, China, WeHotel Prime members will Thailand, UAE, UK, USA and enjoy localized, in-hotel member all eligible stays. Vietnam. radissonhotels.com/rewards/ benefits provided by Radisson Rewards. memberbenefits/china.

54 travelspan / august 2019 www.travelspan.in Hospitality and food IHCL and Les Roches Launch a Program to Identify Top Talent in Hospitality in India – “The Next General Manager of India”

Winners of the program will be offered an MBA in Global Hospitality Management in Switzerland

applicants who meet the program’s admission requirements will submit a business case and compete at a final selection event in Mumbai. “IHCL as custodian of Indian hospitality has played a responsible part in nurturing talent in the industry. India has a huge untapped talent pool which is waiting to be unleashed. With forecasts of India being an over $5 trillion economy and the robust growth of travel and tourism, there is tremendous opportunity for hospitality professionals. The partnership with Les Roches is one such significant step in creating global leaders of tomorrow,” said Mr. Puneet Chhatwal, he Indian Hotels Company Limited India and are thrilled to associate Les Managing Director and Chief Executive (IHCL), South Asia’s largest Roches’ Swiss model of education with Officer, IHCL. Thospitality company and Swiss IHCL, developing the necessary skills With an innovative curriculum institution Les Roches Global Hospitality and promoting the career opportunities that integrates business strategy, Education, ranked number 3 of the in the hospitality industry,” commented management theory and real-world world’s top institutions for hospitality Dr. Christine Demen Meier, Managing problem solving, Les Roches’ MBA management by the QS World University Director of Les Roches. in Global Hospitality Management Rankings 2019, are joining forces to A dedicated initiative titled “The provides students with the skills address the prevalent skills gap and Next General Manager of India” aimed and insights necessary for senior prepare the next generation of leaders at young hospitality professionals, will managerial positions. The program to support the growth of the travel and award one full scholarship to study at consists of two semesters of study, tourism industry in India. Les Roches’ MBA in Global Hospitality culminating in the submission “With its natural beauty and cultural Management program in Switzerland, of a dissertation and includes attractions, rich diversity and a unique followed by a fast track development two experiential study trips to tradition of hospitality, India is already program at an IHCL hotel. Additionally, Chicago and Shanghai, adding a popular travel destination. We look Les Roches will offer 50% scholarships global experience and industry back on a long-standing presence in to five runners up. Shortlisted exposure. https://nextgmindia.com

travelspan / august 2019 www.travelspan.in 55 Hospitality and food

IHCL Announces a New Taj Hotel in Dehradun, Uttarakhand This will be IHCL’s Fifth Hotel in the State

he Indian Hotels Company includes Rishikesh, Theog and Corbett. Limited (IHCL), South Asia’s We are happy to partner with Himalayan Tlargest hospitality company today Retreat India LLP for this hotel.” announced the signing of a Taj hotel Spread over 5.4 acres, the hotel in Dehradun. This will be the fifth IHCL boasts of a unique setting with the river branded hotel in the state of Uttarakhand. Tons that flows through the site and Commenting on the signing of overlooks hills with lush green foliage. this agreement, Mr. Puneet Chhatwal, The 88 room hotel will have an all-day- Dehradun, Uttarakhand’s gateway city.” Managing Director and Chief Executive diner, a specialty restaurant, a bar, a spa, Dehradun, the capital of the state Officer, IHCL said, “This signing is in line and banqueting and conferencing spaces. of Uttarakhand is located in the with Aspiration 2022 and its strategy The hotel is slated to open in April 2021. Doon Valley on the foothills of the of being present in all state capitals. Mr. Rakesh Inder Singh Chugh, Himalayas. The picturesque city is well Dehradun has huge potential with its Managing Partner, Himalayan Retreat connected to tourist destinations such tourism and commercial growth. With India LLP said, “We are delighted as Mussoorie, Rishikesh, Haridwar and the addition of this hotel we will be to partner with IHCL and bring Auli. Dehradun is also popular for many opening a new Himalayan circuit that the company’s iconic brand Taj to of its educational institutions.

on the move Zone by THE Park Hotels appoint Vikas Ahluwalia as it New General Manager and National Head

one by THE Park, the upscale signifies the idea of new connections social-catalyst brand, has and constant activity. In the capacity of Zappointed Mr. Vikas Ahluwalia as my role, my focus will be continuing to its new General Manager & National drive growth and delivering high quality Head effective from April 2019. experience to our valued customers.” Vikas brings over 22 years of rich Commenting on the joining Mr. Vijay experience in the hospitality segment Dewan, Managing Director at Apeejay with expertise in the areas of hotel Surrendra Park Hotels Limited said, operations and development. He takes “We are extremely excited to have pride in striving for excellence; and in Vikas join our team at Zone by THE his new role, he will be responsible for Park. With a rich experience, we believe heading and growing Zone by THE Park he will be able to steer the already brand. By overlooking operations, sales aggressive brand that we are, and & marketing, he will be actively Jaipur, Amritsar and Surat. foster a high performing workforce. focusing on further expansion and Upon joining Zone by THE Park With his intimate understanding of development of the Zone. Mr. Vikas Ahluwalia said, “I am truly running and growing a customer- Zone by The Park, the social excited to be associated with Zone by centric business, we are confident that catalyst brand by THE Park Hotels THE Park brand which is one of the Zone by THE Park has found a right fit.” has its presence in Coimbatore, fastest growing brands and is known As a professional hotelier, in the Jaipur, Kolkata, Chennai ORR, Raipur, to represent the essence of ‘social in past he has worked with Indian Hotels Bengaluru, Jodhpur with upcoming design and social in value’. Looking Company Ltd., Aloft Hotels, Four Points hotels in Gurugram (Delhi), Jammu, forward to a thrilling journey as it by Sheraton and Berggruen Hotels.

56 travelspan / august 2019 www.travelspan.in on the move

Hyatt Regency Delhi appoints Julian Ayers as the General Manager & Area Vice President for North India

forge lasting relationships as well as the financial skills required to find and negotiate contracts. He aims to bring his global experience to invoke a spirit of innovation and diversity at Hyatt ulian Ayers has been appointed Hotels and Resorts, Middle East and Regency Delhi. as the General Manager of Hyatt India. Having had previous posting “When we lived in Delhi, the Hyatt JRegency Delhi. Dynamic and with IHG & Hilton Groups in Delhi, he Regency was a place we loved to visit, motivated, Julian brings with him over is not new to Delhi. He is not new to so it is a great honour to become twenty years of experience to the role. Delhi having had previous posting with the custodian of this landmark hotel. In his position at Hyatt Regency Delhi IHG & Hilton Groups. A graduate of I look forward to working with the will include overseeing the day-to- Suffolk College, he honed his skills at passionate team here, as we push the day operations, sales and marketing Gleneagles in Scotland before driving boundaries of hospitality and create activities whilst also managing future his career through successful new experiences for guests.” said growth strategies across nine of Hyatt’s managerial appointments with highly Julian Ayers. properties. regarded properties all over the world. In addition to his responsibilities British born, Julian Ayers Passionate about sustainability, as General Manager at Hyatt Regency has a wealth of experience from Julian’s strengths lie in his ability Delhi, he will take on the responsibility various international management to develop a strong team of highly of Area Vice President of Hyatt, positions held by him in India, motivated professionals to deliver North India where he will oversee the Oman, Indonesia,the Caribbean and a remarkable luxury experience. following area hotels - Hyatt Place UK. Before stepping into his role as He has extensive experience Gurgaon, Hyatt Regency Ludhiana, a General Manager at Hyatt Regency with resorts as well as busy Hyatt Regency Amritsar, Hyatt Delhi, Julian was the General Manager city centres, owing to which he Regency Dharmshala, Hyatt Regency at Alila Jabal Akhtar, Oman and the has acquired an in-depth knowledge Chandigarh, Alila Diwa Goa, Alila Fort Regional Vice President at the Alila of the local market. It helps him to Bishangarh and Hyatt Centric Goa.

travelspan / august 2019 www.travelspan.in 57 on the move

Travelport Announces Greg Webb as Chief Executive Officer

ravelport, a leading travel CEO since 2011. It is time for me to technology company, announced hand over to someone else to run this Ttoday that its board of directors business and the recent change in has named Greg Webb, a proven leader ownership of Travelport is the right with over 20 years of experience in the occasion for this to happen. I firmly travel technology industry, as Chief believe that Travelport’s new investors, Executive Officer, effective 1 August Siris Capital and Evergreen Coast 2019. Mr. Webb succeeds Gordon Capital, will be good for the company Wilson, who will step down as the and I am delighted to be handing President and CEO of Travelport. Mr. over to an executive as well tenured Webb will also join Travelport’s Board and experienced in travel technology of Directors. as Greg Webb. Travelport is a great Greg Webb brings deep industry business full of great people who will knowledge and a strong track record work hand-in-hand with Greg, focusing of commercial and operational all their collective skills and expertise execution. Most recently, Mr. Webb to take the company to its next level served as SVP and General Manager of growth and success.” of Oracle Hospitality, a leading travel Greg Webb said: “I am delighted technology solutions provider, where to be joining Travelport, especially at he was responsible for strategy, such an exciting and transformative enablement, development, sales, time for the company. I look forward service and support. Prior to Oracle, to working with the Travelport Mr. Webb was Vice Chairman at Sabre, leadership team and employees a global travel technology and services to continue to deliver innovative company with over $3 billion in annual solutions and offer our customers revenue. During his 20-year tenure great products and great service.” at Sabre, Mr. Webb served in various John Swainson, Executive Chairman executive positions across product of Travelport and Siris Executive development and marketing and Partner, added: “Gordon has been ultimately led Sabre’s largest business great to work with throughout the unit, Sabre Travel Network. Mr. Webb process leading to Siris’ decision has also served as Chief Information to invest in the company and the Officer of BellSouth and is a member transition of its leadership. He has of the Board of Directors of Zyston, a made an enormous contribution to security advisory firm. He earned an Travelport over the years and we wish MBA with an emphasis in marketing him well with his next endeavours. from Louisiana Tech University and a I also want to give a warm welcome bachelor’s degree in advertising from to Greg, whose industry knowledge, Southern Methodist University in customer-focused experience Dallas. and understanding of how to best Gordon Wilson commented: “I monetize technology platforms celebrated 28 years with the company will provide Travelport with strong in May and have been President and leadership in this new era.”

58 travelspan / august 2019 www.travelspan.in India : ODISHA

on their own,” said Vishal Dev, State tourism secretary recently. Mr. Dev said, “These tourism projects, apart from creating direct employment opportunities also have potential for large indirect employment.” The approved projects include a golf resort at Satpada near Chilika Lake Odisha Puri to be developed by Mayfair Hotels and Resorts Limited with investment gives nod to 7 hotel, of ₹125 crore, Gopalpur Palm Resort at Udayapur, Ganjam by Swosti Vacations tourism projects that entail Club Private Limited with investment of ₹64.58 crore, four-star hotel at Trisulia by Lalchand Resort Private Limited with investment of ₹54.50 crore, investment of ₹354 crore resort at Gopalpur by Luxurio Assets with investment of ₹49.80 crore and a resort at Tampara, Ganjam by Lifeline disha government has approved bring socio-economic benefit to the Multi Venture Private Limited with allotment of land for seven hotel community. Investors have been asked investment of ₹49.80 crore. O and tourism projects, which to commission their projects within A water park has been proposed entail an investment to the tune of three years of the allotment of land. at Basantpur near Sambalpur by ₹354.34 crore. “Projects will be developed over a Aquamagic Water Amusement Park A high-power committee chaired total area of around 79.5 acres out with investment of ₹7.50 crore and a by Chief Secretary Aditya Prasad Padhi of which Government has decided to theme park and resort near Rourkela examined proposals and gave its nods allot around 42.5 acres. Some project by Krishna Holdings with investment of stating that these projects would proponents have arranged balance land ₹3.16 crore.

travelspan / august 2019 www.travelspan.in 59 India : madhya pradesh

awesome monsoon destinations - in 5 Madhya Pradesh

60 travelspan / august 2019 www.travelspan.in India : madhya pradesh

f you are someone who loves it’s scintillating best & you can see its Pachmarhi monsoon and enjoys water puddles, enchanting beauty adorned with the Raindrops striking the dry earth, Idamp roads and the aroma of wet greenery all around. Before entering Water droplets adding grace to soil then monsoon is one of the best in Mandu just take a halt to watch the leaves waving softly in the times for you to explore the offbeat Kakrah Khoh waterfall. A captivating breeze, the waterfalls gushing and destinations in Madhya Pradesh. These sight during monsoon, this waterfall there is greenery all around…. that’s places will give you the real feel of looks breathtaking. Going further, how anyone who has ever visited the the heart of Incredible India with cool get mesmerized to see Jahaz Mahal queen of Satpura will describe the winds, floating clouds and raindrops to floating on 2 water bodies- Kapur and picturesque Pachmarhi during monsoon set your mood right! So, what are you Munj Talao. It stands beautiful against to you. This season turns out to be the waiting for. Just pack your bags and the lush green grass. During monsoon, best time to explore the vibrant colors head to Madhya Pradesh. the water level reaches the edge of of Satpura. For those who love mist the monument thereby giving it a ship covered and rain-soaked mountains will These 5 best monsoon like appearance & hence the name certainly love spending a vacay in this destinations will surely give you a trip Jahaz Mahal. Don’t forget to visit Rani beautiful hill station. to remember during monsoon: Roopmati Pavilion set at a vantage Apart from many natural wonders point. It commands a striking view and tourist destinations, Pachmarhi Mandu of Narmada river which can be seen caters to all kinds of travelers to offer Mandu during monsoon is a sight meandering through the plains like a them a rejuvenating holiday experience to behold as it turns romantically streak of a thin silver lining. Enjoy the at comfortable accommodations. beautiful. Abound with historical tales, glory of a lush green landscape and Chill out, relax and unwind amidst this city makes for a quaint idyllic hilly the canopy of floating clouds from the the scenic settings at MPT Champak dreamland in this season. Nature is at Pavilion. Bungalow, MPT Rock End Manor, MPT

travelspan / august 2019 www.travelspan.in 61 India : madhya pradesh

62 travelspan / august 2019 www.travelspan.in India : madhya pradesh

Glen View, MPT Satpura Retreat. can actually enjoy drizzles standing on Listen to the sound of rain as you the rooftop facing the lake. recline on the Verandah. These Kerwa- Kaliyasot: The entire stretch accommodations are sure to stir up at Kerwa and Kaliyasot turns lush your senses & get you in the joyful green. You can enjoy a cycle ride or mood. The bonus to your trip here is you can even plan long walks here. that you can take up a bicycle from Also, if there’s is anything that truly any MPT property and simply go out defines the essence of this season on exploring the very scenic trails then it is ‘Bhutta’. You can enjoy of this beautiful hill station. With munching on Bhuttas (corn) available smooth roads and pleasant weather, at the roadside stalls here. The flavor you can head out for an adventurous of the charcoaled, lemon and masala expedition. squeezed snack can bring water to anyone’s mouth! Bhopal A beautiful amalgamation of natural Tawa scenery and rich history, Bhopal looks An ideal monsoon getaway, Tawa amazingly pretty during monsoon. The comes alive with picturesque views season brings out the hidden magic of during monsoon. Everything you see this place. Soak in the soft sensuous here turns out green, fresh, clean and experience of the melody of raindrops soothing. You can also enjoy a stay while walking through the by lanes at MPT Tawa Resort. A stay at this of this beautiful city. You can begin accommodation is an experience in your day with a cycling experience itself. Come with your cameras ready in Van Vihar National Park. What and take back a bag full of memories amplifies the beauty of this national with you as every moment you spend park during monsoon is that you get here will turn out special. to explore its calmness and serenity in the surroundings via cycling. An early Amarkantak morning ride will certainly make your One of the hidden gems in Madhya day! After touring the National Park, you Pradesh, Amarkantak is a must visit can head to Wind & Waves restaurant spot during Madhya Pradesh. Those who (approx 18 min from Van Vihar) which love adoring nature will love to spend indeed gives you a breathtaking view of a holiday here. Some of the points of Upper lake and you can enjoy monsoon interests that you must visit include to the fullest here. Sonmuda, Kapildhara & Dugdhdhara Another scenic spot is Bharat waterfalls. Also, if you are in no mood Bhavan you should include in your to step out in this weather then worry must-visit list is Bharat Bhavan (center not. MPT Holiday Homes allows you to for performing & visual arts) which is enjoy fantastic window views from your hardly at a distance of 4.1 km from room. Get yourself a cutting chai or a boat club. Visiting this spot will not just piping hot cup of coffee teamed with spellbind you for its own beauty but you sumptuous snacks offered at the Hotel.

travelspan / august 2019 www.travelspan.in 63 India : gujarat Gujarat expects over six crore tourists to visit the state this fiscal

laborating on the tourism potential and emerging destinations, State Tourism Minister Jawahar EChavda recently said that Gujarat is “a rich place” in terms of its economy, nature and culture. Buoyed by increasing tourist footfalls and development of various destinations in the state, Gujarat is expecting tourist inflow to cross six crore in the current fiscal. The western state which is “focusing on attracting foreign tourists” will come out with a heritage tourism policy soon. “In 2016-17, tourists’ inflow was 4.48 crore and the same went up to almost 5.8 crore in 2018-19. The annual growth rate was 14 per cent. With the trend of increasing tourists’ footfalls, we are expecting that tourist inflow should cross six crores in the current fiscal,” said Jenu Devan, Commissioner of the state Tourism Department. He said the tourism sector contributes about three per cent of the state’s gross domestic product and its contribution is expected to “improve” in the years to come.

64 travelspan / august 2019 www.travelspan.in India : gujarat

Over Rs 12,500 crore was invested The Statue of Unity built at a cost in the sector in the last four years of Rs 2,389 crore is a 182-metre to improve the infrastructure for the memorial to Sardar Patel in Kevadiya sector, he said. in Narmada district. It is the tallest “The state is preparing a heritage structure of its kind in the world and tourism policy and approval for this was inaugurated by Prime Minister will come shortly. At present, there Narendra Modi on October 31 last year. are 33 heritage properties. With the implementation of the policy, more 9th ADTOI Convention 2019 in of such properties will come within Gujarat to promote and attract tourism map,” Devan said. state tourism trends with Elaborating on the tourism potential the theme - Explore India – and emerging destinations, State Experience India. Tourism Minister Jawahar Chavda said The ninth convention and exhibition Gujarat is “a rich place” in terms of of the Association of Domestic Tour its economy, nature and culture. “The Operators of India is aptly stated at state offers mountains to desert and the Hyatt Regency Ahmedabad from sea beach,” he said. “Apart from the August 16-18, 2019. neighbouring states such as Rajasthan, In an exclusive to Travel Span, Maharashtra and Madhya Pradesh, PP Khanna, President ADTOI said West Bengal is an important for Gujarat Gujarat is rich in its culture, with Talking about the salient features tourism as over seven lakh visitors historical monuments, Temples natural of the convention, Khanna said “our travel to the western state every year,” landscape, beaches, wildlife, bird focus would be on finding innovative Chavda said. watching, shopping and celebrations. ways to promote domestic tourism. In Gujarat, two prominent tourist The convention will boost domestic The conference will discuss various sites - Somnath and Dholavira - would tourism to the states. Familiarization investment opportunities available for be developed into iconic tourism trips post the convention will showcase the states on PPP model to enhance destinations as a part of the Central the tourism potential of the state and the tourism infrastructure in the state.” government’s Swadesh Darshan give opportunity to explore new places Anil K Rajput, convention Co- Scheme, Devan said, adding that “big to attract the tourists to make Gujarat chairman said,, “To boost the growth packages” are going to come for these a year-round destination. of tourism we need to have some two sites to woo visitors. Senior officials from State Tourism comprehensive study on domestic The minister said the state is and Ministry of Tourism are likely tourism. Apart from the figures focusing on attracting foreign tourists, to attend the Two-day event. Chief provided by WTTC, UNWTO and which currently comprises roughly Minister of Gujarat along with tourism Ministry of Tourism etc. we need to one per cent of the annual inflow of minister of the state, principal secretary have some other source of information travellers. from Gujarat Tourism have been invited about the data collected from the “NRI comprises about 2-3 per cent for the convention. Khanna claimed Indian states.” of the annual tourist inflow in the state. that around 400-500 delegates from Sanjay Saxena, Convention Co- In addition, about six lakh foreign across the country were expected chairman said, Gujarat is undoubtedly tourists visit the state last year. We to attend the convention. Khanna is the epitome of perfect destination should be able to attract one lakh more confident that the convention will and its tourism is way forward for foreign tourists this year We will do attract large numbers from Gujarat spirituality. The conference will discuss road shows overseas in order to attract including local travel agents and tour apt topics related to the convention tourists from foreign countries,” Devan operators. theme - Explore India – Experience said. Elaborating on the theme of the India. Among tourists coming to the state convention, ADTOI President, PP Association of Domestic Tour from overseas countries, the UK, the Khanna said: “Taking the consideration Operators of India (ADTOI) is a National US and Italy are at the top of list, he from Prime Minister’s appeal and Body of Domestic Tour Operators, said. motivation which says instead of constituted on 7th August 1996 with Around 20-25 lakh tourists visited travelling abroad, people of this country the express purpose of consolidating the the Statue of Unity, Devan said, adding must explore rich heritage and culture efforts of all those tour operators who that the average tourists’ footfalls is within the country, this is beneficial are actively engaged in the promotion of 7000-8000 in week days while the for the economy of our country as the “Domestic Tourism” in the country. There same for weekend rises up to 15,000, revenue generation from tourism will are about 780 members of ADTOI across he said. remain within the country.” and the numbers are increasing.

travelspan / august 2019 www.travelspan.in 65 India

The DeltinThe Daman Hotspot Getaway This Monsoon

he monsoons are here and so for people from Mumbai, The Deltin, fine wine with your loved one. Give are the lush green trees and Daman. Three-hour drive from Mumbai, yourself a break from the hustle and Tthe flowers. The fresh smell of the 5 star property is a must visit bustle of the city and enjoy your drink earth, the colorful nature and the grey to have a short break and enjoy the in a dim light and a scenic view of the skies with the sun peaking from the monsoons. Having beaches close-by lawn. clouds creates a wonderful sight. All gives one even more reason to spend Enjoy a day at The Devka beach and of this creates a mood for quick tea a weekend chilling at the property with get yourself a sun kissed glow, also breaks and some delicious hot pakodas. friends and family. take pleasure in the open space and Monsoons create a mood for your mini From multi cuisine restaurants with play various outdoor games with your breaks and quick getaways. continental and Indian cuisines to an loved ones. Spend some quality time A weekend trip with your loved exotic pan Asian cuisine restaurant, with your spouse; enjoy the intimate ones is the perfect way to refresh and you get it all. Enjoy your exquisite experience that is provided at the spa. rejuvenate. Treat yourself by taking a meal with a spectacular view of the Bounce back to work and start your short break and escape to fun filled pool side. Unwind at The Whiskys over week after a relaxing yet fun vacation. beaches. Instead of going to the regular an exotic signature cocktail made by So, wait no more and rush to The hill stations near Mumbai, why not the bartender. Sit back and enjoy the Deltin Daman before the monsoon goes do something new. The new hotspot Luxurious ambience over a glass of away and have a gala time.

66 travelspan / august 2019 www.travelspan.in

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