My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.

 Turn off your smartphone and your device, and turn them back on again.  Enable Bluetooth® technology on your smartphone.  Update the Garmin Connect™ app to the latest version.  Remove your device from the Garmin Connect app and the Bluetooth settings on your smartphone to retry the pairing process.  If you bought a new smartphone, remove your device from the Garmin Connect app on the smartphone you intend to stop using.  Bring your smartphone within 10 m (33 ft.) of the device.

 On your smartphone, open the Garmin Connect app, select or , and select Garmin Devices > Add Device to enter pairing mode.

 From the watch face, hold , and select > Phone > Pair Phone. armin Connect App Minimum Device Software Requirements

The Garmin Connect app can be installed on an Android or iOS device. Devices must meet the following minimum requirements:

 6.0 Operating System or later o Android version 6.0, (Android Android Marshmallow) was released in October Requirements 2015. Most devices manufactured after this date will meet this requirement.

Apple iOS  iOS 12 or higher o Compatible with iPhone, iPad, iPod Touch Requirements

The following phone models did not pass internal tests with some of our devices. The phone and device may work together, but may require regular Garmin Connect App Bluetooth Troubleshooting.

 Huawei Phones o For further information on Huawei phones see: Huawei Smartphone and Garmin Fitness Device Bluetooth Troubleshooting  Lenovo S960 VIBEX  Meizu mx4  Samsung J3 Model J320FN

NOTE: Phones that feature an Android (Go edition) operating system will list the Garmin Connect app as incompatible in the Play Store. This version of Android has limitations resulting in it not being compatible with Garmin devices. My headphones will not connect to the device

If your headphones were previously connected to your smartphone using Bluetooth® technology, they may connect to your smartphone before connecting to your device. You can try these tips.

 Turn off Bluetooth technology on your smartphone.

Refer to the owner's manual for your smartphone for more information.

 Stay 10 m (33 ft.) away from your smartphone while connecting headphones to your device.  Pair your headphones with your device (Connecting Bluetooth Headphones). Maximizing Battery Life

You can do several things to extend the life of the battery.

 Reduce the display timeout (Backlight Settings).  Reduce the display brightness (Backlight Settings).  Turn off Bluetooth® technology when you are not using connected features (Turning Off the Bluetooth Smartphone Connection).  Turn off activity tracking (Activity Tracking Settings).  Limit the smartphone notifications the device displays (Managing Notifications).  Stop broadcasting heart rate data to paired Garmin® devices (Broadcasting Heart Rate to Garmin Devices).  Turn off wrist-based heart rate monitoring (Turning Off the Wrist-based Heart Rate Monitor).  Turn off automatic pulse oximeter readings (Changing the Pulse Oximeter Tracking Mode).