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Print Cloud User’S Guide

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Print Cloud User’S Guide Ver 1.4 Print Cloud User’s Guide Ricoh Americas Corporation Ver 1.4 It is the reader's responsibility when discussing the information contained this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND/OR DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION. All product names, partner’s brands and their products, domain names or product illustrations, including desktop images used in this document are trademarks, registered trademarks or the property of their respective holders and should be noted as such. Any trademark or registered trademark found in this support manual is used in an informational or editorial fashion only and for the benefit of such companies. No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products. Copyright © 2011 Ricoh Americas Corporation Ricoh Americas Corporation Ver 1.4 Table of Contents 1 Introduction ............................................................................................................................................ 3 2 Web Interface for Print Cloud ................................................................................................................ 4 2.1 Log in Screen ................................................................................................................................. 4 2.2 Dashboard ..................................................................................................................................... 5 2.3 Computer ...................................................................................................................................... 7 2.4 Projects ....................................................................................................................................... 10 2.5 Actions ........................................................................................................................................ 11 2.6 Search .......................................................................................................................................... 13 2.7 Versioning ................................................................................................................................... 13 2.8 Restore ........................................................................................................................................ 14 2.9 Print Cloud Log ............................................................................................................................ 14 3 Printing ................................................................................................................................................. 15 3.1 Printing from the service ............................................................................................................ 15 3.2 Cloud printing through email submission ................................................................................... 16 4 Mobile Application and Mobile Phone Interfaces ................................................................................ 17 5 Desktop Agent Interface ....................................................................................................................... 19 6 User Notifications ................................................................................................................................. 22 6.1 Email messages ........................................................................................................................... 22 6.2 Desktop Agent notifications ........................................................................................................ 23 6.3 SMS notifications ........................................................................................................................ 23 7 Printing from the iPad using the Print Cloud Application .................................................................... 24 8 Printing from an iPhone with the Print Cloud Application ................................................................... 36 9 Printing from an Android Phone with the Print Cloud Application ...................................................... 38 10 System Compatibility ............................................................................................................................ 47 11 Print Cloud Security White Paper ......................................................................................................... 50 11.1 Part 1 ‐ About the Soonr Service ................................................................................................. 51 11.2 Part 2 ‐ About the Soonr Datacenter .......................................................................................... 55 11.3 Part 3 ‐ About Devices and How They Interact With Soonr ........................................................ 56 11.4 Part 4 ‐ About User Data and Personally Identifiable Information ............................................. 57 11.5 Part 5 ‐ HIPAA Compliance .......................................................................................................... 59 11.6 Part 6 ‐ Soonr’s Published Policies .............................................................................................. 60 12 Notes: ................................................................................................................................................... 61 Ricoh Americas Corporation Page 1 Ver 1.4 This page intentionally left blank to allow for duplex printing. Ricoh Americas Corporation Page 2 Ver 1.4 1 Introduction This document describes how to use the Print Cloud Web application and the related mobile device applications. Print Cloud has following key components: • Web Interface for Print Cloud • Desktop Sync Program • Android Mobile Application • iPad Mobile Application • iPhone Mobile Application. Ricoh Americas Corporation Page 3 Ver 1.4 2 Web Interface for Print Cloud The Print Cloud website can be access via the following URL: https://www.iceprintcloud.com. 2.1 Log in Screen Ricoh Americas Corporation Page 4 Ver 1.4 2.2 Dashboard The dashboard instantly presents the latest important updates and information for the user to view. The dashboard also shows recent events. To simplify sorting, filters are provided allowing the user to select files with certain key attributes to view. Ricoh Americas Corporation Page 5 Ver 1.4 The dashboard allows “one click” access to all available commands for any item. Clicking on the action menu causes a drop down menu to display; from here the user can initiate several actions. In the above example, clicking the “details” link launches the details page where the user can preview the file, see its attributes (like size, last modified date, etc.); clicking “view” launches a document or slideshow viewer, etc. The dashboard also offers the ability to create ‘favorites’. Any file or folder can be marked as a favorite by simply clicking on the star icon. Being a favorite means that the file or folder shows up in the favorites list in both the web and mobile interfaces. Ricoh Americas Corporation Page 6 Ver 1.4 2.3 Computer The Computer tab enables users to navigate through all the content they have backed up on their computers. At each level (computer view, folder view, document view) different command options are available (described in the section, “actions”). The top level view presents each computer from which the user has backed up data, along with a list of the user‐selected top level folders backed up by the system. Clicking on the computer name displays more details about the backup status and version history. A given computer can be in the following states: ‐ Enabled – computer is backed up. ‐ Disabled – agents are disabled and can’t login. Typically relevant when a computer is lost or stolen. ‐ Recycled ‐ Computer will be permantly deleted from the cloud, including the files that are backed up. The computer will stay in the recycle bin for 14 days before it is deleted, unless the user manually deletes the computer before. Ricoh Americas Corporation Page 7 Ver 1.4 The folder view displays folders and documents within the folder, and allows various folder level actions as shown in the screen shot below. Selecting any document in the folder view displays the details view, which shows previews of the item and provides access to available actions, as shown here. Ricoh Americas Corporation Page 8 Ver 1.4 Documents and images are displayed in a size customized to match the display device being used at the time (monitor, laptop, mobile device). Print Cloud’s conversion technology allows easy reading of documents, through a web browser, as shown below. Web Browser Display: Ricoh Americas Corporation Page 9 Ver 1.4 2.4 Projects The Projects tab enables users to access projects they own or are members. A “project” is a collection of items. Users create a new project by clicking the “+ Create New Project” button as shown by the “red circle” above. Once selected the screen displays as shown below. Once the user clicks “Create Project”, the desktop agent will alert the user that it is sync’ing the new project to the user’s desktop (see details about agent management of projects in the Desktop Agent section). Ricoh Americas Corporation Page 10 Ver 1.4 Users can allow team members to join the
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